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Abstract
This document describes how to install and configure the HP StoreOnce 2620, 4210/4220 and 4420/4430 Backup system. These are also referred to as G3 (third generation) single node products. IMPORTANT: An installation checklist and localized versions of this guide are available on the web. There may also be a more up-to-date English version of the guide on the web. Always check http://www.hp.com/support/manuals for the most up-to-date documentation for your product.
Copyright 20122013 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.21 1 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. WARRANTY STATEMENT: To obtain a copy of the warranty for this product, see the warranty information website: http://www.hp.com/go/storagewarranty Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Quantum Corp, HP and IBM in the US, other countries or both. Microsoft, Windows, Windows NT, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. AMD is a registered trademark of Advanced Micro Devices, Inc. Revision History Revision 1 Revision 2 bonding modes. December 2012 May 2013 This is the first edition, issued with the launch of the HP StoreOnce 2620, 4210/4220 and 4420/4430 Backup systems. This is the second edition, issued with the 3.6.x version of HP StoreOnce software. It has been updated to describe support for multiple network
Contents
1 Before you start..........................................................................................5
Introduction..............................................................................................................................5 HP StoreOnce G3 models..........................................................................................................5 Converting from G2 models..................................................................................................6 Software and hardware requirements..........................................................................................6 Supported Ethernet configurations..........................................................................................6 Supported Fibre Channel connections.....................................................................................7 Software requirements..........................................................................................................7 Recommended web browser settings...........................................................................................7 StoreOnce CD contents.............................................................................................................7
4 Network configuration..............................................................................17
Networking overview..............................................................................................................17 When is the default configuration file not adequate?..............................................................17 Network bonding modes.........................................................................................................18 The network configuration wizard.............................................................................................18 Before running the wizard...................................................................................................19 To run the wizard ..............................................................................................................19 Example wizard sequence...................................................................................................20 More about the configuration file..............................................................................................22 Structure of the configuration file..........................................................................................22 If creating additional network configuration files....................................................................22 Default network configuration...................................................................................................22 Identifying network ports available............................................................................................23 Network configuration examples not using the wizard.................................................................24 Example 1: Single port 1GbE connection..............................................................................24 Configuring high availability bonding, Mode 6, on the 1GbE network (all platforms)..................25 Adding a second network without bonding (example shows 1GbE network)..............................26 Example 3: Adding the 10GbE network (4400 Series only).....................................................27
Fibre Channel configuration.....................................................................................................39 Fibre Channel connection...................................................................................................39 Zoning.............................................................................................................................40 Diagnostic Fibre Channel Device..........................................................................................41
7 Understanding LEDs..................................................................................44
Front view of the HP StoreOnce 4430/4420 Backup system.........................................................44 Front view of the HP StoreOnce 4210/4220 Backup system..........................................................45 Front view of the HP StoreOnce 2620 Backup system...................................................................45 1GbE LAN port LEDs..............................................................................................................46 Hot-plug drive LEDs.................................................................................................................47 Fibre Channel card LEDs.........................................................................................................47 Capacity upgrade kit LEDs.......................................................................................................48
8 Troubleshooting........................................................................................49
Connecting to the network.......................................................................................................49 Connecting to the StoreOnce Backup system from the backup application......................................49 Performance...........................................................................................................................50 Using the 10Gb ports (HP StoreOnce B44xx only)......................................................................50 Power off and power on..........................................................................................................51 Powering up servers...........................................................................................................50 Power off..........................................................................................................................50 Rebooting the system..........................................................................................................51 Power On/Off Problems.....................................................................................................51 Cannot access a storage shelf (HP StoreOnce 42xx and 44xx Backup systems)..............................51 Cannot connect to a NAS share...............................................................................................51
Index.........................................................................................................56
Contents
Introduction
The HP StoreOnce Backup system is a disk-based storage appliance for backing up network media servers or PCs to target devices on the appliance. These devices are configured as either Network-Attached Storage (NAS), Catalyst Stores or Virtual Tape Library (VTL) targets for backup applications. This guide describes how to install and carry out the initial configuration of your HP StoreOnce Backup system. The following documents are also available at http://www.hp.com/support/ manuals: HP StoreOnce Installation posters: Installation posters are available for each product family (2620, 42xx and 44xx) and describe how to quickly install the product by connection LAN Port 1 to a 1GbE network. HP StoreOnce Backup system User Guide: This guide contains detailed information on using the Web Management Interface. It also contains troubleshooting information, including details on replacing failed or failing hard disks. HP StoreOnce Backup system CLI Reference Guide: This is the full reference guide for the StoreOnce Command Line Interface, CLI. HP StoreOnce Backup system Linux and UNIX Configuration Guide: This guide contains detailed information about configuring HP StoreOnce Backup systems with supported Linux and UNIX operating systems. StoreOnce Best Practices for VTL, NAS and Replication implementations: This white paper advises how to plan the workload being placed on the HP StoreOnce Backup system in order to optimize performance and minimize the impact of deduplication, replication and housekeeping operations competing for resources. It is regularly updated. HP StoreOnce Backup system Concepts Guide: If you are new to the HP StoreOnce Backup system, it is a good idea to read this guide before you configure your system. It describes the StoreOnce technology.
HP StoreOnce G3 models
The following products belong to the HP StoreOnce G3 Backup system family; they are also referred to as single-node StoreOnce models, in comparison to the HP StoreOnce B6000 Backup system which is a multi-node StoreOnce product. (This node distinction is important when configuring replication and Catalyst copy jobs and understanding target and source IP addresses.) BB852A: HP StoreOnce 2620 iSCSI Backup system BB853A: HP StoreOnce 4210 iSCSI Backup system BB854A: HP StoreOnce 4210 FC Backup system BB855A: HP StoreOnce 4220 Backup system
Introduction 5
BB856A: HP StoreOnce 4420 Backup system BB857A: HP StoreOnce 4430 Backup system
NOTE: The HP StoreOnce 4210 iSCSI/FC product is fitted with 1TB disks (the same as the HP StoreOnce 4220 Backup system), however, the configured available disk capacity of the system is approximately 50% of this available disk capacity. The system cannot use the whole capacity of the fitted disks because the product is not fitted with the required memory or processor to make use of the additional capacity.
Users who do not have a DHCP-enabled 1GbE network must create and activate a network configuration file before their system can become active on the network. This network configuration file may use any available Ethernet port, but one must always be connected, even if you are only using the FC ports to back up and restore data to the HP StoreOnce
Backup system. This is because the network is used to access the StoreOnce Management Console remotely; it is also used for replication.
NOTE:
Software requirements
For backup and restore to Virtual Tape Library targets you need software that supports tape libraries and autoloaders. This software resides on the host, not the HP StoreOnce Backup system. The device may be used with the major backup applications from HP, Symantec, EMC, Computer Associates and others. For backup and restore to Catalyst store targets, the HP StoreOnce Catalyst OST 2.0 plugin must be installed on each Media Server that is required to write data to the StoreOnce Catalyst stores.
StoreOnce CD contents
The CD contains the following: Documentation: The HP StoreOnce Backup system product ships with a printed Start Here poster. Full product documentation in English only in the form of a User Guide, StoreOnce CLI Reference Guide, Linux and UNIX Configuration Guide and this Installation Guide are supplied electronically on the CD in .pdf format. Localized versions of the User Guide and this Installation Guide are available on the web from the Product page. Drivers: Tape drivers are required for users who intend to create and use VTL library devices on their appliance.
Useful links: This will take you to the HP website to find out further information about your product. Open Source documentation
IMPORTANT:
2.
Slide the HP StoreOnce Backup system into position in the rack and secure it to the rack rails. HP StoreOnce 4420/4430 Backup system: Ensure the appliance clicks into place with the retaining latches on the unit's front bezel. HP StoreOnce 4220/4210 and 2620 Backup system: Secure the appliance to the rack rails using thumbscrews on the unit's front bezel.
IMPORTANT: The label on the top of the HP StoreOnce Backup system contains useful identity information, such as the MAC address and default network name. Make a note of this information before you install the HP StoreOnce Backup system in the rack. On HP StoreOnce 2620 Backup systems there is also a pull-out strip in the front panel with the serial number and port ID. Figure 1 Secure the HP StoreOnce 2620 Backup system to the rack
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4.
5.
NOTE:
1 1
1. Power supplies and connectors 3. USB connector for direct connection to CLI 5. LAN port 2 connector (1GbE) 7. Fibre Channel card with optical ports
2. Video connector for direct connection to CLI 4. LAN port 1 connector (1GbE), connect for easy install 6. 10GbE card with two 10GbE ports
1. Power connectors 3. Keyboard connector for direct connection to CLI 5. LAN port 2 connector
2. Video connector for direct connection to CLI 4. LAN port 1 connector, connect for easy install 6. Fibre Channel card with optical ports (not 4210 iSCSI model)
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Figure 6 Network, power and system console connectors, HP StoreOnce 2620 Backup system
1. Power connector 3. Keyboard port for direct connection to CLI 5. LAN port 2 connector
2. Video port for direct connection to CLI 4. LAN port 1 connector, connect for easy install
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1. Power On button
to the same network using the appliance's Fully Qualified Domain Name (FQDN). Once connected, you can run the StoreOnce CLI network commands to optimize your network configuration. If your network is not DHCP enabled or you have attached to a different network port, you will need to connect a monitor with keyboard directly to the appliance to configure network settings manually using the StoreOnce CLI commands. Once configured, you may use the CLI or GUI, as appropriate, to manage the appliance. NOTE: The net set wizard StoreOnce CLI command guides you through a series of questions, using the answers you provide to configure the appliance on your network. See Network configuration (page 17) for more information and network configuration examples.
To log on to the Management Console using the StoreOnce GUI, use any machine connected to the same network as the appliance. The HP StoreOnce Backup system uses a secure network connection. 1. Enter: https://<IP_address> You may also use the Fully Qualified Domain Name (FQDN) NOTE: If you use http: in the URL, you are automatically forwarded to the https: secure network connection.
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2.
The StoreOnce Management Console displays the Login prompt. Provide a User Name and Password (Admin, admin). NOTE: The web browser used to communicate with the StoreOnce Backup system must have Active Scripting or JavaScript enabled. If it does not, some of the browser buttons may not be displayed.
User accounts
There are two types of user account: admin and user. Two users, one for each account type, are created automatically when the system is installed: Administrator: This account allows authorized users to create and edit management and StoreOnce functions via the GUI and CLI. The initial user name and login is Admin and admin, but the Admin user may change this via the GUI or CLI. Any password change applies to both the GUI and CLI. Operator: This account is available if the administrator wishes to provide limited access to the GUI and CLI to certain users whose access will be restricted to monitoring and viewing. The initial user name and login is Operator and operator, but the Admin user may change this via the GUI or CLI.
Users with an Admin login can create additional users after installation. See the HP StoreOnce Backup system user guide for more information.
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4 Network configuration
In this chapter: Networking overview (page 17) The network configuration wizard (page 18) More about the configuration file (page 22) Default network configuration (page 22) Identifying network ports (page 23) Network configuration examples not using the wizard (page 24)
Networking overview
The HP StoreOnce Backup system supports IPv4 only. Networking parameters are contained within a network configuration file. There are three options when configuring the network for the first time. For ease of installation, a default configuration file is supplied with the StoreOnce Backup system. As long as LAN port 1 of the appliance is connected to a DHCPenabled 1GbE network switch, the HP StoreOnce Backup system will be immediately active on the network after installation. The user then has the option of continuing to use the default configuration file or creating and applying an additional configuration file that is tailored to their exact networking requirements. This is done via the StoreOnce CLI using an SSH application such as PuTTy. NOTE: If DHCP is supported, it is recommended that once an IP address has been assigned, the system Administrator should permanently associate that IP address with the StoreOnce Backup system. This will avoid any problems with the IP address of the device changing over reboots. To find out the IP address that has been assigned, connect to the CLI using a console (keyboard and monitor) and use the StoreOnce CLI command:
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net show status all There is a single StoreOnce CLI wizard command, net set wizard. This command provides a prompted sequence of steps to enable full configuration of network settings. It creates and activates a new configuration file. See The network configuration wizard (page 18). It is also possible to create and modify configuration files manually. When a configuration file is activated, it becomes the Current file. See also More about the configuration file (page 22).
transferring data between network clients and Backup system, and a bonded subnet on the 1GbE ports for management of the appliance on a 1GbE subnet. Users who do not have a DHCP-enabled 1GbE network, or who do not want to connect to LAN port 1 must create and activate a network configuration file before their system can become active on the network. This network configuration file may use any available Ethernet port, but one must always be connected for access to the StoreOnce Management Console remotely.
The customer wants to increase throughput to the StoreOnce appliance Trunks between switches on the customer network already use LACP mode
The LACP protocol only works when it is configured on both the server and StoreOnce end of the connection. Please refer to your switch documentation for information on LACP configuration. Mode 6 (Active Load Balancing) This mode provides a load balance solution. It does not require specific external switch configuration, but does require the switch to allow ARP negotiation. It can be used in a 2switch configuration. This configuration is generally recommended for backup data performance and also for resiliency of both data and management network connectivity. However, in some environments ARP packet negotiation may be disabled within the network infrastructure, so this mode may not be appropriate. NOTE: It should be noted that when using bonded ports the full performance of both links will only be realized if multiple host servers are providing data, otherwise data will still use only one network path from the single server.
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Network configuration
1. 2. 3.
Set system wide DNS server addresses. Configure network settings for available network adapters. Save and apply all network settings.
You can select Quit+ENTER at any time to exit the wizard. When assigning static IP settings, the required information is: An IP Address for the device e.g. 192.168.1.50 Subnet Mask e.g. 255.255.255.0 Default Gateway (address of the server or router which provides external network connection) e.g. 192.168.1.1 Domain Name (domain extension for the device) e.g. hp.com DNS server addresses (address of the server which translates hostnames to IP addresses) e.g 192.168.1.1
The above information is sufficient to configure the network and once entered, the wizard will display and ask you to confirm the settings you have specified. At this point, do you wish to configure a second subnet? For example, you may wish to dedicate one network to replication. Or, with HP StoreOnce 4430/4420 Backup systems, you may wish to use the 10GbE network for data and the 1GbE network for StoreOnce management. You will be prompted to provide details of the second subnet, as above. You are also asked to select which subnet will provide the default gateway.
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3.
Follow the instructions provided in the wizard text. Prompts appear in the following sequence. Step 1: DNS addresses (optional) Step 2: Subnet configuration. The prompts displayed in this section will vary depending upon the responses you make to the prompts for your network configuration. It is at the end of this step that you are given the opportunity of configuring a second subnet. Step 3: Network configuration summary. The final step provides network configuration details. If you are satisfied that the network is configured correctly, key 1 to finish the wizard and apply the settings.
4.
Your network is now configured and you can access the HP StoreOnce Backup system remotely via the StoreOnce GUI or CLI. Be sure to save a copy of the configuration, as described in the HP StoreOnce Backup system user guide. If you need to make subsequent changes to the network configuration, use the StoreOnce CLI, as described in the HP StoreOnce CLI Reference Guide.
The wizard consists of the following steps: Step 1.) Set system wide DNS server addresses (Optional) Step 2.) Configure network settings for available network adapters Step 3.) Save and apply all network settings Type 'quit' + ENTER at any time to exit wizard Step 1.)Set system wide DNS server addresses (optional) Enter a list (max 3) of DNS servers separated by commas : (eg 192.168.1.100,192.168.3.100) 192.168.1.100,192.168.3.100 Step Complete. Do you want to : 1.) Go to next step: Step 2.) (default) 2.) Go back to start of present step: Step 1.) 3.) Quit wizard and lose all settings 1 Step 2.)Configure network settings for available network adapters Select the type of configuration for this subnet : 1.) Single port (default) 2.) Bonded ports (note ports must be the same speed to bond -->2 <--Bonded/Single: Bonded ports (note ports must be the same speed to bond) Select bond configuration : 1 = eth0 and eth1 (1 Gig) (default) 2 = eth4 and eth5 (10 Gig) -->1 <--Bonding: eth0 and eth1 (1 Gig) Select the 1 = Mode 1 2 = Mode 4 3 = Mode 6 -->3 Select Static or DHCP addressing : 1.) DHCP (default) 2.) Static 2 Enter static IP address : desired bonding mode : - Active Passive Bonding (default) - Link Aggregate Control Protocol (LACP) Bonding - Active Load Balance Bonding
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Network configuration
192.168.1.27 Enter subnet mask : 255.255.255.0 Do you want to configure a static default gateway for this subnet or get gateway from DHCP? 1.) Gateway obtained from DHCP server (default) 2.) Set gateway manually 2 Enter gateway IP address : 192.168.1.1 Do you want to configure the network domain name or get domain name from DHCP? 1.) Domain name obtained from DHCP server (default) 2.) Set domain name manually (e.g. mydomain.local) 2 Enter domain name : mydomain.local ---------------------Network: Subnet_1 ---------------------IP Address: 192.168.1.27 Net Mask: 255.255.255.0 Domain Name: mydomain.local Gateway: 192.168.1.1 Bonding Mode: 6 (Active Load Balance Bonding) Interfaces:eth0 eth1 Is this configuration correct? 1.) Yes (default) 2.) No 1 Do you want to configure another subnet? 1.) No (default) 2.) Yes 1 Select a default network (The default network shall be used as the default gateway subnet) 1.) Subnet_1 (default) 1 Step Complete. Do you want to : 1.) Go to next step: Step 3.) (default) 2.) Go back to previous step: Step 1.) 3.) Go back to start of present step: Step 2.) 4.) Quit wizard and lose all settings 1 Step 3.) ---------------------Network Name: Network_Config_by_Wizard Network Description: Network configuration created by network config wizard on: 14:17:9 3 October 2012 Write Protected: no DNS Servers:1.1.1.1 ---------------------Number of Networks:1 ---------------------Network: Subnet_1 (default) ---------------------IP Address: 2.2.2.2 Net Mask: 255.0.0.0 Domain Name: kev.net Gateway: 3.3.3.3 Bonding Mode: 6 (Active Load Balance Bonding) Interfaces:eth0 eth2 Press any key to continue
Step Complete. Do you want to : 1.) Finish wizard and apply settings (default) 2.) Go back to previous step: Step 2.) 3.) Go back to start of present step: Step 3.) 4.) Quit wizard and lose all settings
1 You have successfully configured the network settings on your StoreOnce Appliance.
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NOTE:
Network: subnet_one ---------------------IP Address: dhcp Net Mask: dhcp Domain Name: dhcp Gateway: dhcp Bonding Mode: Not applicable Default Network: yes Interfaces:eth0 Command Successful
In the example above the DHCP connection has been successful. There is a single port and the connection is to the 1GbE network adapter (eth0/LAN port1). You cannot modify or delete the default configuration it is always eth0 port in DHCP mode but you can create a new configuration file and activate it so that it becomes the Current configuration. This is recommended for installations that require link aggregation and high availability or that wish to use 10GbE ports.
============================ Node =================================== | || || | | || | 1 Gb Port 4 | (unused) || | | || || | port 1 | | | || | 1 Gb Port 3 | (unused) || | | || || | port 2 | | | || | 1 Gb Port 2 | || | | || || 10GbE | | | Ilo | || | 1 Gb Port 1 | || | | || || | ===================================================================== Port Number OS Hardware Bonds P1 eth0 P2 eth1 P3 eth2 P4 eth3 P5 eth4 P6 eth5 1G/10G 1 Gig 1 Gig 1 Gig 1 Gig 10 Gig 10 Gig
Bonding Modes Supported 1 Active Passive Bonding (default) 4 Link Aggregate Control Protocol (LACP) Bonding 6 Active Load Balance Bonding Command Successful
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5. 6.
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Network configuration
7.
You can check the configuration file in a number of ways we shall use the net show config current command:
#net show config current Network Name: current Network Description: onegigportconfig Write Protected: no DNS Servers:192.168.10.1,192.168.10.2 ---------------------Number of Networks:1 ---------------------Network: subnet_one ---------------------IP Address: 192.168.1.100 Net Mask: 255.255.255.0 Domain Name: Gateway: 192.168.1.1 Bonding Mode: Not applicable Default Network: yes Interfaces:eth0 Command Successful
NOTE: If setting up a single 10GbE port on an HP StoreOnce 44xx Backup system to be the initial configuration, the process is exactly the same, but you would connect to the required 10GbE port and specify eth4 or eth5 as the port parameter in the CLI command.
Configuring high availability bonding, Mode 6, on the 1GbE network (all platforms)
For this example, the StoreOnce Backup system is available on the network but we now want to configure high availability Mode 6 bonding on the 1GbE ports. This means that both ports will be connected to the same network for all Management and StoreOnce functions, but the system will benefit from link aggregation and continuous availability should one port fail. We are assuming that the Default Network Configuration is active, so we have to create a new configuration file, which we shall call bondedports and we shall provide static IP addresses. 1. Make sure both 1 GbE ports are physically connected before starting to re-configure. 2. Connect to the StoreOnce CLI from any client on the same network as an Admin user (Admin, admin). 3. Create a new bonded configuration using the command #net create config <config_name>.
#net create config bondedports writeprotect no
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4. 5.
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6.
For this example, we shall add a subnet, subnet_two, to the configuration file called onegigportconfig. 1. Make sure both 1 GbE ports are physically connected before starting to re-configure. 2. Connect to the StoreOnce CLI from any client on the same network as an Admin user (Admin, admin). 3. Add new subnet to the configuration file.
net add subnet <existingconfig> subnet <newsubnetname> [subnet parameters]
#net add subnet onegigportconfig subnet subnet_two default no
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ipaddr 192.168.2.100 netmask 255.255.255.0 gateway 192.168.2.1 domain mycompany.local port eth1
4. 5.
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Network configuration
6.
4. 5.
27
6.
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Network configuration
Device Manager
After installation, the HP StoreOnce Backup system does not appear as a device under My Computer and it is not mapped to a drive letter. You must always use a backup application on the host machine to back up and restore data. However, if you have installed drivers, it can be seen as a tape drive (1) and medium changer (2) from Device Manager.
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NOTE: For a Fibre Channel Backup system, a new unknown device will be discovered in Device Manager. This device is required only to ensure that a Fibre Channel target exists as LUN 0 in the SAN. No functionality is provided by this device and no driver is required.
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31
1.
The Targets tab is the default tab when you run the iSCSI Initiator for the first time. At this point no targets have been discovered.
2.
Select the Discovery tab. At this point there are no target portals.
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3.
Click Discover Portal... You must enter the IP address or fully qualified domain name of the HP StoreOnce Backup system (for example, mystoreonce.mydomain.com) to add it as a target portal for the host on the Discovery tab. Do not change the Port; it should be 3260.
4.
Click on OK to add the target portal to the Discovery page. You may need to click Refresh.
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5.
When you run the iSCSI Initiator manually, new devices have a status of Inactive on the Targets tab. You must log on to the appropriate targets for your host. Remember that each library has at least two devices and you must log onto each one separately. If the emulation type you have selected allows more drives, there will be a target device for each drive.
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6.
Select the target in the list and click on Connect. We recommend that you enable the first checkbox to make the connection a Favorite target, so that you do not have to manually connect to it in the future.
NOTE: If you wish to use CHAP authentication, click Advanced... before you click OK. See separate section below for more details about CHAP authentication. 7. Click OK. The targets are now showing as Connected.
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8.
Look at the Configuration tab. When you use the StoreOnce GUI or CLI to create library devices, you must provide the iSCSI Initiator Name, which you will find on this tab. (You also use this tab to set up the CHAP secret if you have enabled mutual authentication.)
CHAP Authentication
1. If you wish to use CHAP authentication , click Advanced... on the Connect to Target dialog. (IPSec Tunnel Mode is not supported.)
2.
Check Enable CHAP logon and enter the secret in the Target Secret box. The CHAP secret may be between 12 and 16 alphanumeric characters. It should be the same string as you enter for the Initiator CHAP Secret and the Name is used for Initiator User Name on the StoreOnce Management Interface. See the HP StoreOnce Backup system user guide for more information.
iSCSI Initiator (optional, VTL only) 37
3.
If you want to use mutual authentication, which means that the target must also log on to the Initiator, make sure that the Perform mutual authentication box is checked. The secret for mutual authentication is set on the Configuration tab. You must also provide the Target User Name and Secret when you configure the device in the StoreOnce Management Console.
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When you use the StoreOnce GUI or CLI to create the library device, be sure to select one of the FC ports. The following example shows the Port drop-down in the StoreOnce GUI. For information about the other fields, see the HP StoreOnce Backup system User Guide or online Help.
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5. 6.
Configure zones on the FC Fabric/Switch, if required. (See next section.) The library device(s) should now be visible to the host. It may be necessary to perform a system re-scan.
Zoning
Zoning is only required if a switched fabric topology is used. Due to complexities in multi-hosting tape devices on SANs, it is best to make use of zoning tools to help keep the backup/restore environment simple and less susceptible to the effects of changing or problematic SANs. Zoning provides a way for servers, disk arrays, and tape libraries to only see what hosts and targets they need to see and use. The benefits of zoning include but are not limited to: Limiting unnecessary discoveries on the HP StoreOnce Backup system Reducing stress on the HP StoreOnce Backup system and its library devices by polling agents Reducing the time it takes to debug and resolve anomalies in the backup/restore environment Reducing the potential for conflict with untested third-party products
Zoning may not always be required for configurations that are already small or simple. Typically the bigger the SAN is, the more zoning is needed. HP recommends the following for determining how and when to use zoning. Small fabric (16 ports or less)may not need zoning. Small to medium fabric (16 - 128 ports)use host-centric zoning. Host-centric zoning is implemented by creating a specific zone for each server or host, and adding only those storage elements to be utilized by that host. Host-centric zoning prevents a server from detecting any other devices on the SAN or including other servers, and it simplifies the device discovery process. Disk and tape on the same pair of HBAs is supported along with the coexistence of array multipath software (no multipath to tape or library devices on the HP StoreOnce Backup system, but coexistence of the multipath software and tape devices). Large fabric (128 ports or more)use host-centric zoning and split disk and tape targets. Splitting disk and tape targets into separate zones will help to keep the HP StoreOnce Backup
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system free from discovering disk controllers which it doesn't need to see. For optimal performance, where practical, dedicate HBAs for disk and tape. NOTE: Overlapping zones are supported.
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TimeZone
nl nl
UTC LocalTime
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Configuring SNMP
This feature provides an HP StoreOnce Backup system with the ability to act as a Network Element in an SNMP network so that it can communicate effectively with Network Management Stations using SNMP (Simple Network Management Protocol). You use the StoreOnce CLI to enable this feature and configure various settings, as described below. The StoreOnce implementation of SNMP is compatible with and has been tested with HP System Insight Manager (HP-SIM). It supports SNMPv1 and SNMPv3, which provides authentication. 1. Open the puTTy (or other ssh) application and log into the StoreOnce CLI. 2. Enter the following command to enable SNMP. snmp enable
42 Completing the installation
3.
The following example is a basic example to capture alerts that are broadcast to the public community. See the HP StoreOnce CLI Reference Guide for more detailed information. snmp add trapsink mysimserver.mycompany.local trap-community public events alert
Configuring SNMP
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7 Understanding LEDs
In this chapter: Front view of the HP StoreOnce 4430/4420 Backup system (page 44) Front view of the HP StoreOnce 4210/4220 Backup system (page 45) Front view of the HP StoreOnce 2620 Backup system (page 45) 1GbE LAN port LEDs (page 46) Drive LEDs (page 47) Fibre Channel card LEDs (page 47) Capacity upgrade kit LEDs (page 48)
Both models support connection of up to three expansion shelves (Capacity Upgrade Kits), which quadruples physical storage capacity. Figure 10 Front view of the HP StoreOnce 4430 Backup system
1. Power On button/LED
Steady green: Power connected, device ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected
Steady green: Hardware is performing correctly Flashing amber: degraded condition Flashing red: critical condition, such as power supply or fan failure
3. Beacon LED
Steady blue: identifies the unit Amber: Power off or system hardware fault
The HP systems Insight Display LEDs represent the system board layout and may be useful for troubleshooting. See the Maintenance and Service Guide for more details. Each drive has LEDs.
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Understanding LEDs
Both models support connection of a single expansion shelf (Capacity Upgrade Kit), which doubles physical storage capacity. Figure 1 1 Front view of the HP StoreOnce 4220/4210 Backup system
1. Power On button/LED
Steady green: Power connected, device ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected
2. Hot plug drives 3. Beacon LED Steady blue: identifies the unit. The LED can be beaconed on and off from the StoreOnce Management Console. Amber: Power off or system hardware fault 4. System Health LED Steady green: Hardware is performing correctly Flashing amber: degraded condition Flashing red: critical condition, such as power supply or fan failure 5. and 6. LAN port LEDS Flashing green: network connection Off: no network connection or network not configured 7. Disk Beacon LED 8. Disk Online LED
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1. Power On button/LED
Steady green: Power connected, device ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected
2. Hot plug drives 3. Appliance Beacon LED 4. system Health LED Steady blue: identifies the unit. The LED can be beaconed on and off from the StoreOnce Management Console. Steady green: Hardware is performing correctly Flashing amber: degraded condition Flashing red: critical condition, such as power supply or fan failure 5. and 6. LAN port LEDS Flashing green: network connection Off: no network connection or network not configured
Steady green: The LAN connection is using 10 Mbps/100 Mbps link. Steady amber: The LAN connection is using a GbE link. Off: No connection.
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Understanding LEDs
Flashing green: Ongoing network data activity. Off: No network data activity or no connection.
Steady green: Online, no activity Flashing green: Ongoing disk activity Steady amber: Disk has failed Flashing amber: Predictive disk failure Off: The disk is not a part of RAID
Steady blue: identifies a specific disk within the unit. The LED can be beaconed on and off from the StoreOnce Management Console.
1. Health LED
2. Fault LED
3. UID button/LED
Blue: Identified Flashing blue: Active remote management Off: No remote management
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Understanding LEDs
8 Troubleshooting
Use the information in this chapter to troubleshoot problems. More detailed troubleshooting information can be found at http://www.hp.com/support. This chapter provides troubleshooting information on: Connecting to the network (page 49) Connecting to the StoreOnce Backup System from the backup application (page 49) Performance (page 50) Using the 10-Gb ports (page 50) Power off and power on (page 51) Cannot connect to NAS share (page 51) Cannot access a storage shelf (page 51)
If you still cannot access the HP StoreOnce Backup system, contact HP Support.
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NOTE: There are practical limitations on the number of devices that each host and FC switch or HBA can access. It is possible to configure more drive and library devices than a host can access. The limit for Windows or Linux hosts using the iSCSI interface is 64. Although the Fibre Channel connection supports a greater theoretical number of devices per FC port on a host or switch, it is recommended that no more than 64 devices are configured for use by a single host.
Performance
Your HP StoreOnce Backup system is designed for high performance backup and restore operations according to the specification documented. However, it requires careful configuration. Please refer to the StoreOnce Best Practices for VTL, NAS and Replication implementations document on the HP Manuals page for detailed guidance. There are many reasons why you may not see the performance you expected from your HP StoreOnce Backup system. Your own network speed or disk access is not fast enough to allow streaming of data. Your backup application is not optimized. Your HP Backup system is not optimized for your network and application.
Network
For iSCSI devices the HP StoreOnce Backup system is designed to be run on a 1Gb or 10Gb (HP StoreOnce 44xx Series) network. Performance will be reduced if a 100BaseT network is used. The LEDs on the front panel (1Gb ports only) and on the network ports and also warnings on the Web Management Interface will indicate the network speeds at which the device is operating.
Powering up servers
Power up the server using the power on button on the server to trigger a cold boot and automatically power up.
Power off
system shutdown: This gracefully shuts down the appliance by shutting down all services before powering down the server. This means when you power back up, the deduplication stores will start up from a clean state. The server will be in the off state, and will require powering on via the power button or StoreOnce CLI.
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Troubleshooting
If the Power LED is GREEN but you cannot log in. Reboot and check for hardware errors as the HP StoreOnce Backup system device boots up.
HP StoreOnce Backup system system Health LED is flashing RED (HP 4200 and 4400 Series)
One of the two power supplies is faulty or not connected to power at power on time, causing a warning condition. Check the LED on the PSU to ensure it is not faulty (it should be green). Ensure both power supplies are connected and reboot to clear this LED. The HP StoreOnce Backup system will work satisfactorily with one power supply, but without any redundancy. It is recommended to power on the second power supply or replace the power supply as soon as possible.
Cannot access a storage shelf (HP StoreOnce 42xx and 44xx Backup systems)
If you disconnect a storage shelf, you must reconnect it to the same port to which it was originally connected. Do not daisy chain storage shelves.
In this scenario, the Linux client will assign a new set of inodes to the new share, but when trying to access the old mount point it will use the previous set of inodes and will therefore not manage to connect. Reboot the host Linux system and the connection will work again.
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Troubleshooting
Intended audience
This guide is intended for users who install, operate and maintain the HP StoreOnce Backup system.
Related documentation
In addition to this guide, the following document provides related information: Start here' poster for an overview of the installation information in this guide (available in English, French, German and Japanese) HP StoreOnce Backup system Concepts guide HP StoreOnce Backup system User guide
You can find these documents from the Manuals page of the HP Business Support Center website: http://www.hp.com/support/manuals In the Storage section, click Storage Solutions and then select your product.
WARNING! CAUTION:
Indicates that failure to follow directions could result in bodily harm or death. Indicates that failure to follow directions could result in damage to equipment or data.
Intended audience 53
IMPORTANT: NOTE:
HP technical support
For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: Product model names and numbers Technical support registration number (if applicable) Product serial numbers Error messages Operating system type and revision level Detailed questions
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, software updates, and other product resources.
HP websites
For additional information, see the following HP websites:
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http://www.hp.com/support/manuals http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocs.feedback@hp.com. All submissions become the property of HP.
Documentation feedback
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Index
Symbols
1GbE LAN ports LEDs, 46 4400 Series Backup system front and rear view, 44 storage capacity, 44 Fibre Channel connection , 39 creating devices, 39 LEDs, 47 fibre channel and iSCSI, 30 topologies, 7 zoning, 40 Fibre Channel connections, 7 front view 4400 Series Backup system, 44 StoreOnce 2620/2610 Backup system, 45 StoreOnce 4210/4220 Backup system, 45
A
audience, 53 authentication, 31 iSCSI initiator, 37
C
capacity upgrade kit LEDs, 48 Capacity UpgradeKit, 13 CD-ROM contents, 7 changer driver, 29 CHAP secret, 31 iSCSI initiator, 37 CLI running commands, 15 connecting power, 1 1 power cord, 1 1 to FC SAN, 39 connecting from backup system troubleshoot, 49 conventions document, 53 text symbols, 53 customer self repair, 54
G
General tab iSCSI initiator, 31 gui see web management interface
H
hardware connections, 1 1 hardware requirements, 6, 7 help obtaining, 54 hot-plug drive LEDs, 47 HP technical support, 54 HP LTO driver, 29
I
installation Capacity UpgradeKit, 13 mounting Backup system, 9 rail kit, 9 safety warnings, 9 iSCSI and authentication, 31 configuring manually, 31 download, 30 iSCSI initiator, 30 downloading, 30 Linux and UNIX, 30
D
devices fibre channel, 39 diagnostic fibre channel device, 41 document conventions, 53 related documentation, 53 documentation HP website, 53 providing feedback, 55 download iSCSI, 30 drivers installing manually, 29
L
LEDs, 44 1GbE LAN ports, 46 capacity upgrade kit, 48 Fibre Channel, 47 hot-plug drive, 47 Linux iSCSI initiator, 30
E
ethernet configurations, 6
F
Favorite Targets tab iSCSI initiator, 38
56 Index
M
mounting Backup system, 9
N
network troubleshooting, 49, 50 nfs share cannot connect, 51
U
UNIX iSCSI initiator, 30 using 10Gb ports troubleshoot, 50
O
other sources of information, 5
P
performance troubleshoot, 50 power cord, 1 1 power off, 50 power on, 50 power on button, 14 power on/off troubleshoot, 51
V
VTL iSCSI initiator, 30
W
web browser recommended settings, 7 web management interface, 15 websites customer self repair, 54 HP , 54 HP Subscriber's Choice for Business, 54 product manuals, 53 Windows iSCSI initiator, 30
R
rear view 4400 Series Backup system, 44 StoreOnce 2620/2610 Backup system, 45 StoreOnce 4210/4220 Backup system, 45 reboot, 51 related documentation, 53
Z
zoning, 40
S
software installation drivers, 29 manual, 29 using iSCSI, 30 software requirements, 6, 7 storage shelf troubleshoot, 51 StoreOnce 2620/2610 Backup system front and rear view, 45 storage capacity, 45 StoreOnce 4210/4220 Backup system front and rear view, 45 storage capacity, 45 StoreOnce Backup system definition, 5 logging on to GUI, 15 Subscriber's Choice, HP, 54 symbols in text, 53
T
target authentication, 37 technical support HP, 54 service locator website, 54 text symbols, 53 topologies fibre channel, 7 troubleshoot connecting from backup system, 49 network, 49, 50 perfromance, 50
57