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com/forum Fasco_buk

Fall Semester 2006

HUMAN RESOURCE MANAGEMENT (MGT 501)

Quiz No. 1

Marks: 10

Please highlight the c rrect !ti "# $# 1 All % the % ll &i"g are E'ter"al E"(ir ")e"tal *act rs e'ce!t a# +egal C "si,erati "s -# The +a- r * rce c# C.st )ers ,# C r! rate C.lt.re The !e !le &h !er% r) tasks i" a &i,e (ariet0 % h.)a" res .rce1relate, areas are calle, a# HR E'ec.ti(es -# HR Ge"eralists c# HR S!ecialist ,# All % the gi(e" !ti "s A strateg0 i"te",e, t achie(e %air e)!l 0)e"t -0 .rgi"g e)!l 0ers t hire certai" gr .!s % !e !le &h &ere ,iscri)i"ate, agai"st i" the !ast is k" &" as a# *air e)!l 0)e"t -# E3.al E)!l 0)e"t O!! rt."it0 (EEO) c# A%%ir)ati(e acti " ,# E)!l 0)e"t ,iscri)i"ati " Ge"erall05 the g al setti"g is a a# T ! , &" !r cess -# 6 tt ) .! !r cess c# Pr cess % t ! , &" s.!! rt a", - tt ) .! ,e(el !)e"t ,# *."cti " % se"i r )a"age)e"t * ll &i"g are the reas "s % r c ",.cti"g 7 - a"al0sis e'ce!t a# Sta%%i"g & rkers -# O-ser(i"g & rkers c# Trai"i"g a", 8e(el !)e"t ,# +egal C "si,erati "s

$# /

$# 2

$# 4

$# 5

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$# 9

The )eth , that .ses the rga"i:ati ";s c.rre"t le(el % e)!l 0)e"t as the starti"g ! i"t % r ,eter)i"i"g %.t.re sta%%i"g "ee,s is a# <er 6ase, * recasti"g -# 6 tt )1U! A!!r ach c# * recasti"g H.)a" Res .rce A(aila-ilit0 ,# N "e % the gi(e" !ti "s 7 - a"al0sis ca" -e !er% r)e, i" all % the % ll &i"g &a0s e'ce!t a# >"ter(ie&s c ",.cte, &ith ,e!arti"g e)!l 0ees -# A"al0:i"g l g - ks c# O-ser(i"g h .rl0 & rkers ,# Gi(i"g & rkers checklist t i",icate &hich tasks " the list are !er% r)e, ,.ri"g 7 -# @hat s!eci%ic acti(ities liste, -el & are !art % the rga"i:i"g %."cti "A a# Gi(i"g each s.- r,i"ate a s!eci%ic task -# Recr.iti"g !r s!ecti(e e)!l 0ees c# Trai"i"g a", ,e(el !i"g e)!l 0ees ,# 8e(el !i"g r.les a", !r ce,.res CCCCC are a.th a# -# c# ,# ri:e, t ,irect the & rk % s.- r,i"ates# Sta%% )a"agers +i"e )a"agers +ea,ers A,(is r0 - ar, )e)-ers !e"i"gs le%t -0

$# =

$# ?

$# B

$#10 @hat tactic &ill e)!l 0ers likel0 ha(e t take t %ill retiri"g e)!l 0eesA a# >"stit.ti"g %le'i-le & rk h .rs -# Pr (i,i"g el,er care c# Hiri"g ) re & )e" ,# Rehiri"g retirees

FALL SEMESTER 2006

HUMAN RESOURCE MANAGEMENT (MGT 501)

Quiz No. 2
Marks: 10

Please highlight the c rrect !ti " %r ) the gi(e" ch ices#

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk Q 1. a. b. c. d. Following are the basic principles or conditions that facilitate learning except Participation Relevance Feedback Education

$ /# Career Develop ent is! a# " for al approach taken b# an organi$ation to help its people ac%uire the skills and experiences needed to perfor current and future &obs. b. "n e plo#ee's progresses verticall# upward in the organi$ation fro one specific &ob to the next. c. (oth a vertical se%uence of &obs and a series of hori$ontal opportunities. d. )elf*understanding for future &obs. +hen, the person is in a position to establish realistic goals and deter ine how to achieve these goals. Q -. a. b. c. d. $ 4# a. b. c. d. ........... can provide an opportunit# for the e plo#ee to share in decision aking, to learn b# watching others, and to investigate specific organi$ational proble s. /ectures 0 )e inars "ssistant to Position Co ittee "ssign ents )i ulations! ...... is a career*path ethod recogni$ing that technical specialists can and should be allowed to continue to contribute their expertise to a co pan# without having beco e anagers. De otion /ateral skill path Dual*career path 1one of the given options

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk $ 5# +raining instruction for a s all group, which e plo#s such techni%ues as role*pla#ing or si ulation etc. and encounters give and take sessions and proble *solving techni%ues is called! a. Career counseling b. 2orkshop c. Develop ent Plan d. 3n the &ob training (arriers to career advance ent include! a. /ack of ti e b. Rigid &ob specifications c# )hort*ter focus d. "ll of the given options +he basic skills possessed b# the individual that are re%uired to give certain perfor ance are ter ed as! a. "bilit# b. 5otivation c. Experience d. Perfor ance 7sing the .......... approach, effectiveness. a. External resource b. 8nternal s#ste s c. +echnical d. )#ste s " career is! a. b. c. d. anagers evaluate organi$ational

$ 9#

Q 4.

Q 6.

Q 9.

stage in which one begins to search for work and finds a first &ob Exploration period Establish ent period 5iddle stage 1one of the given options

Q 1:. 2ithout proper feedback about an e plo#ee's effort and its effect on perfor ance, we run the risk of decreasing his; her .......... a. )alar# b. Experience c. 5otivation d. Perfor ance appraisal

SEMES E! F"## 2006

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H.)a" Res .rce Ma"age)e"t (MGT 501) Quiz No. 3

Marks: 10

$%g&l%g&t t&e correct answer from t&e g%ven opt%ons.

$ 1# The CCCC tr.st is -ase, " the -eha(i ral !re,icta-ilit0 that c )es %r ) a hist r0 % i"teracti " a# 8eterre"ce1-ase, -# D" &le,ge1-ase, c# >,e"ti%icati "1-ase, ,# N "e % the gi(e" !ti "s CCCCCC is the !r cess &here-0 ."i " )e)-ers ( te .t their ."i " as their re!rese"tati(e# a# A.th ri:ati " car, -# Re!rese"tati " certi%icati " c# Re!rese"tati " ,ecerti%icati " ,# Tra,e ."i " electi " @e ca" ,e%i"e CCCC as acti(ities !e !le !er% r) t ac3.ire5 e"ha"ce5 a", .se ! &er a", ther res .rces t -tai" their !re%erre, .tc )es i" a sit.ati " % ."certai"t0 r ,isagree)e"t# a# Orga"i:ati "al ! litics -# E'ec.ti"g a.th rit0 c# C llecti(e -argai"i"g ,# P siti " ! &er Pr tecti " %r ) ,iscri)i"ati "5 sa%e & rki"g c ",iti "s a", ."i " % r).lati " are CCCCC rights5 !r (i,e, t e)!l 0ees# a# C "tract.al -# >",i(i,.al c# Stat.t r0 ,# Orga"i:ati "al A sit.ati " i" la- r E )a"age)e"t "eg tiati " &here-0 )a"age)e"t !re(e"ts ."i " )e)-ers %r ) ret.r"i"g t & rk is calle, CCCCC# a# Grie(a"ce -# Strike c# Ar-itrati " ,# + ck .t

$ /#

$ 2#

$ 4#

$ 5#

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk $ 9# The CCCCCC lea,ershi! is a set % a-ilities that all &s the lea,er t rec g"i:e the "ee, % r cha"ge5 t create a (isi " t g.i,e that cha"ge5 a", t e'ec.te that cha"ge e%%ecti(el0# a# Tra"s% r)ati "al -# Charis)atic c# A.t cratic ,# Tra"sacti "al The %irst % r)al stage % the ,isci!li"ar0 !r ce,.re is a# @ritte" Fer-al @ar"i"g -# @ritte" @ar"i"g c# S.s!e"si " ,# 8is)issal The c a# -# c# ,# st ass ciate, &ith e)!l 0ee se!arati "s a", t.r" (er i"cl.,es: Recr.it)e"t G Selecti " c sts Trai"i"g c st Se!arati " c sts All % the gi(e" !ti "s

$ =#

$ ?#

$ B#

Acc r,i"g t CCCCC5 lea,ers )a0 .se ,i%%ere"t st0les &ith ,i%%ere"t )e)-ers % the sa)e & rk gr .!# a# Path1g al lea,ershi! -# Fr )1Hag 1Iett " ) ,el c# +ea,er1)e)-er e'cha"ge the r0 ,# The sit.ati "al lea,ershi! the r0 * ll &i"g the CCCC5 ,isci!li"e sh .l, -e i))e,iate5 !r (i,e a)!le &ar"i"g5 -e c "siste"t5 a", -e i)!ers "al# a# 8isci!li"ar0 r.les -# C rrecti(e acti " c# P."iti(e acti " ,# H t1st (e r.le

$ 10#

HUMAN RESOURCE MANAGEMENT Fall Session 2007 Quiz # 1 501 Ma !s" 20 #ns$ u%$ions" Rea& %a e'ull( ea%) s$a$e*en$ an& %)oose $)e *os$ a++ o+ ia$e ans,e . E-e ( i.)$ MGT

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s$a$e*en$ %on$ains /10 *a !. Mul$i+le ans,e s ,ill esul$ in /00 *a !. 1ue &a$e 'o 2uiz No-e*3e 4 2007 su3*ission is T)u s&a(4 1s$

1. 555555555 is $)e + o%ess o' a%2ui in.4 $ ainin.4 a++ aisin. an& %o*+ensa$in. e*+lo(ees4 a$$en&in. $o $)ei la3o ela$ions4 )eal$) an& sa'e$( an& 'ai ness %on%e ns. a. Labor Relations b. Organizational Be a!ior %. Hu*an Resou %e Mana.e*en$ ". Organizational #ealt an" Sa$et% Manage&ent 2. 6)i%) o' $)ese e'e s $o $)e $e*+o a (4 +a $7$i*e an& sel'7e*+lo(e& ,o !e s8 a. 'nternal labor $or(e 3. Con$in.en$ ,o ! 'o %e (. #ig )*er$or&an(e +or, s%ste&s ". -o+nsize" e&*lo%ees 9. 6)i%) 3asi% 'un%$ion o' *ana.e*en$ in%lu&es &ele.a$in. au$)o i$( $o su3o &ina$es an& es$a3lis)in. %)annels o' %o**uni%a$ion8 a. .lanning 3. O .anizin. (. Lea"ing ". Sta$$ing :. O-e en-i a. b. %. ". $)e +as$ 25 (ea s4 all o' $)ese a eas o' le.al on*en$ )a-e in'luen%e& HRM e;%e+$" E/ual e&*lo%&ent o**ortunit% legislation E&*lo%ees *a% an" bene$its E*+lo(ee %o*+e$i$ion le.isla$ion 0ob se(urit%

5. One o' $)e *os$ +o+ula *e$)o&s o' in% easin. e*+lo(ee es+onsi3ili$( an& %on$ ol is 5555555. a. Outsour(ing b. 1Militar% &o"el1 o$ &anage&ent (. #R'S &. 6o ! $ea*s

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<. 6)i%) o' $)ese is a *a=o &i*ension o' HRM + a%$i%es %on$ i3u$in. $o %o*+an( %o*+e$i$i-eness8 a. 2o&*ensating u&an resour(es b. A(/uiring an" *re*aring u&an resour(es (. Managing t e u&an resour(e en!iron&ent &. All o' $)e .i-en o+$ions 7. Ho, )as $e%)nolo.( %)an.e& HRM + a%$i%es8 a. Re(ruiting using t e +eb generates s&aller3 &ore $o(use" a**li(ant *ools. b. E&*lo%ee training is o$$ere" t roug s( e"ule" (lasses rat er t an on "e&an". %. Ele%$ oni% esu*es $a!e less $i*e $o e-alua$e $)an +a+e esu*es. ". None o$ t e gi!en o*tions. >. Ho, &o %o*+anies 'a%ili$a$e ,o !'o %e &i-e si$(8 a. Rel% on e4ternal su**ort s%ste&s $or &inorit% +or,ers. b. En(ourage e&*lo%ees to ( allenge t e belie$s an" !alues o$ ot er e&*lo%ees. %. ?uil& in a%%oun$a3ili$( $) ou.) su -e(s an& au&i$s. ". Rein$or(e tra"itional !alues. @. E*+lo(ee in-ol-e*en$ e2ui es e;$ensi-e a&&i$ional HRM a%$i-i$( in ,)i%) o' $)ese a eas8 a. T ainin. b. Bene$its (. Labor negotiation ". Mar,eting 10. a. b. %. ". Mana.e s ,)o *ee$ &esi.na$e& .oals a e 5555555. Asserti!e E$$i(ient E''e%$i-e Entitle"

11. 1a-i& %on&u%$s ne, e*+lo(ee o ien$a$ion 'o a la .e o .aniza$ion. His ,o ! is ,i$)in ,)i%) 3asi% HRM 'un%$ion8 a. Manage&ent b. Moti!ation (. 2areer *lanning

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk &. T ainin. an& &e-elo+*en$ 12. E*+lo(ee ela$ions s+e%ialis$s a e in-ol-e& in ,)i%) o' $)ese a%$i-i$ies8 a. Han&lin. e*+lo(ee %o*+lain$s b. 5or,ing +it *osition (ontrol s*e(ialists in (o&*ensation (. Negotiating bene$its *a(,ages ". 2oor"inating inter!ie+ s( e"ules 19. a. b. %. ". T)e 'a$)e o' s%ien$i'i% *ana.e*en$ is 55555555. -e&ing Burns Ta(lo #a+t orne

1:. A la .e o .aniza$ion is an EEO e*+lo(e ,i$) an a''i *a$i-e a%$ion +lan. 6)i%) o' $)ese a%$i-i$ies is +e 'o *e& as +a $ o' $)e +lan8 a. All 6ob a**li(ants &ust a!e a re(o&&en"ation $ro& (urrent or *ast e&*lo%ee b. 'nsuran(e *re&iu&s $ro& $or&er e&*lo%ers o$ all a**li(ants are anal%ze" %. Ao3 e2ui e*en$s a e &e$e *ine& 3ase& on s!ills4 !no,le&.e an& a3ili$ies ". 0ob announ(e&ents are *oste" on t e (o&*an% bulletin boar" 15. se%u a. b. %. ". 6)i%) o' $)ese i$e*s ,oul& 3e in $)e )i.)es$ i$( %a$e.o ( o' a $(+i%al HR#S8 E&*lo%ee na&e For&er e&*lo%ers Sala ( 5or, lo(ation

1<. 6)i%) o' $)ese &e% eases in $)e la3o su++l( is $)e easies$ $o + e&i%$8 a. Trans$ers)in 3. Re$i e*en$s (. 7oluntar% /uits ". .rolonge" illnesses

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk 17. 6al7Ma $ &i''e en$ia$es i$s 3usiness 3( o''e in. $)e lo,es$ + i%es. O''e in. $)e lo,es$ + i%es is 6al7Ma $Bs 555555555. a. Fun(tional strateg% 3. Co*+e$i$i-e a&-an$a.e (. -istin(ti!e (o&*eten(e ". 2or*orate strateg% 1>. 5555555555 is $)e + o%ess o' assessin. + o. ess $o,a & s$ a$e.i% .oals an& $a!in. %o e%$i-e a%$ion as nee&e&. a. Strategi( &anage&ent b. Strategi( *lanning %. S$ a$e.i% %on$ ol ". -i!ersi$i(ation 1@. 555555555 is $)e i.)$ $o *a!e &e%isions4 $o &i e%$ $)e ,o ! o' o$)e s an& $o .i-e o &e s. a. Lea"ers i* 3. Au$)o i$( (. -elegation ". Manage&ent 20. 6)i%) o' $)e 'ollo,in. is %onsi&e e& a 2uali$a$i-e a++ oa%) $o =o3 anal(sis8 a. .osition anal%sis /uestionnaire 3. #n$e -ie,s (. -e*art&ent o$ Labor a**roa( ". Fun(tional 6ob anal%sis

HUMAN RESOURCE MANAGEMENT Fall Session 2007 Quiz # 2 Ma !s" 20 Clease ea& $)e 'ollo,in. ne, ins$ u%$ions %a e'ull( 3e'o e a$$e*+$in. $)e Quiz.

MGT 501

T)is 2uiz %onsis$s o' 20 Mul$i+le C)oi%e Ques$ions DMCQBsE %a (in. 1 *a ! ea%). 1ue &a$e 'o QU#F su3*ission is Sa$u &a(4 Fe3 ua ( 024 200>.

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Rea& 2ues$ions %a e'ull( an& sele%$ $)e *os$ a++ o+ ia$e ans,e 'o ea%) MCQ. A-oi& sele%$in. $,o %)oi%es 'o one MCQ. T)e &ou3le o+$ions ,ill 3e *a !e& ze o. All ins$ u%$ions ,ill 3e %onsi&e e& ,)ile *a !in.. So4 3e %a e'ul ,)ile a$$e*+$in. $)e 2uiz. Gou *us$ a$$e*+$ $)e 2uiz D,o & &o%u*en$E in $)e 'ollo,in. $a3ula s)a+eH'o *a$" Q no. Sele%$e& o+$ion 1 ? 2 A 9 1

Ma!e su e $)a$ (ou u+loa& $)e solu$ion in ,o & 'o *a$ onl( an& a%%o &in. $o a3o-e *en$ione& s)a+e D$a3ula 'o *EI o$)e ,ise (ou ,ill 3e *a !e& as ze o /00. Ma!e su e $)a$ (ou u+loa& (ou solu$ion 'ile on JUKMS 3e'o e $)e &ue &a$eH$i*e. No solu$ion ,ill 3e a%%e+$e& $) ou.) E7*ail a'$e $)e &ue &a$e. #' (ou )a-e an( + o3le* ,i$) (ou KMS o u+loa&in. $)en (ou %an sen& (ou 2uiz $) ou.) E7*ail ,i$)in $i*e li*i$ a$ *.$501L-u.e&u.+!. No 2uiz ,ill 3e a%%e+$e& $) ou.) (ou +e sonal e7*ail a%%oun$s De... (a)oo4 )o$*ail4 .*ail4 e$%.E. C)ea$in. o %o+(in. o' solu$ion is s$ i%$l( + o)i3i$e&I No % e&i$ ,ill 3e .i-en $o %o+ie& *a$e ial. On%e (ou u+loa& $)e 2uiz on KMS4 i$ ,ill no$ 3e e+la%e& in an( %ase.

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk 21.Which of the following personality characteristics are associated with people who are likely to exhibit violent behavior on the job? a. Neurotic b. Optimistic c. Extraverted d. Type A 22. Which of these suggestions is an effective way to deal with stress? a. Meditation b. Exercise c. Talking with others d. All of the given options 2 . !n "ost large facilities# who is responsible for reducing unsafe working conditions and reducing unsafe acts by e"ployees? a. Chief executive officer b. $hief safety officer c. Occupational safety and health officer d. Chief operations officer 2%. Who distinguished between intrinsic "otivation and extrinsic "otivation? a. rederick Taylor b. rederick !er"berg c. #avid McClelland d. &dward 'eci 2(. Which of the following is categori)ed as an indirect pay"ent portion of e"ployee co"pensation? a. $ages b. %alaries c. &"ployer*paid insurance d. Commissions 2+. ,tress can affect not only your health# but also other aspects of your life. What else can be affected by stress? a. amily relationships b. $ork performance c. &our attention to safety d. All of the given options 2-. .ne"ploy"ent benefits are typically about ////////// percent of a person0s earnings and last for//////////. a. (12 2+ weeks

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk b. '() * year c. *++) , years d. ,() - weeks

/?# .nsafe acts can be reduced through all of the following "ethods except3 a. 4ob rotation b. %creening c. Training d. .ncentive programs 25. Which of these is the "ost co""on type of retire"ent plan? a. 'efined benefit b. E/.%A c. #efined contribution d. Money purchase plan 1. Which one of the following state"ents is correct in relation to "onetary rewards in accordance with 6er)berg7s 8wo*9actor theory? a. 0ay increases are a powerful long1term motivator b. !nade:uate "onetary rewards are a powerful dissatisfier c. Monetary rewards are more important than non1monetary rewards d. 0ay can never be used as a motivator 1.Which pattern of co""unication is the :uickest way to send a "essage? a. The circle b. The chain c. The & d. 8he wheel 2. $hronic stress is the stress that wears at people day after day. Which of these is an exa"ple of chronic stress? a. An unhappy marriage b. Ongoing money problems c. #issatisfaction with a 2ob d. All of the given options . 8he relative position of an organi)ation0s pay incentives co"pared to other co"panies in the sa"e industry is known as3 a. 0ay structure

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk b. 0ay appraisal c. ;ay level d. 0ay feedback %. ;oor :uality lateral co""unication will result in which of the following? a. 3ack of direction b. <ack of coordination c. 3ack of delegation d. 3ack of control

(. Which of the following is a health ha)ard in the work place? a. 4ncollected waste paper b. !eavy ob2ect c. rayed crypt d. All of the given options +. =anagers can "otivate people to avoid perfor"ing dysfunctional behaviors by using3 !. &xtinction !!. ;unish"ent !!!. Negative reinforce"ent a. .5 ..5 ... b. . and ... c. .. and ... d. ! and !! 2=# Workers0 co"pensation benefits fall into all of these "ajor categories except3 a. Medical care b. >etire"ent benefits c. #isability income d. #eath benefits ?. &xpectancy theory focuses on the relationships between which three factors? a. 6eeds5 effort and persistence b. 6eeds5 performance and inputs c. .nputs5 performance and outcomes d. Needs# perfor"ance and outco"es 5. A hori)ontal extension of the object to increase task variety is called3 a. 7ob evaluation b. 7ob enrichment

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk c. 4ob enlarge"ent d. 7ob rotation %1. $o""unication between two "e"bers of a project tea" fro" different function# but the sa"e level of authority is //////// co""unication. a. 40 ward b. #ownward c. <ateral d. #iagonal

SPEC>A+ SEMESTER /009

HUMAN RESOURCE MANAGEMENT (MGT 501)

Quiz No. 1

Marks: 10 Please highlight the c rrect a"s&er %r ) gi(e" !ti "s# 1# Re,.ce, h .rs tech"i3.e is .se, t a# i"crease la0 %%s -# c !e &ith s.r!l.s c# i"itiate creati(e recr.iti"g ,# !r (i,e trai"i"g /# The act.al hiri"g ,ecisi " is , "e a%ter a# !h0sical e'a) -# i"ter(ie& c# -ackgr .", i"(estigati " ,# c ",iti "al 7 - %%er 2# The 7 -s ha(i"g challe"gi"g assig")e"ts5 career rie"te, a", ha(i"g g , re)."erati " i"crease a# g (er")e"t i"%l.e"ce -# recr.iti"g c st c# i)age % rga"i:ati " ,# attracti(e"ess % 7 4# Orga"i:ati "s assess the trai"i"g "ee,s thr .gh

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a# -# c# ,#

c )!a"0 rec r, c.st )er c )!lai"ts - th % the gi(e" !ti "s " "e % the gi(e" !ti "s

5# The !.r! se % (erti)e is t a# restrict recr.iti"g -# i"crease & rki"g h .rs c# re,.ce (aria-le c st ,# !r (i,e c "ti"ge"t & rkers 9# The !r cess i" &hich rga"i:ati " " ti%ies its e)!l 0ees a- .t 7 !e"i"gs thr .gh " tice - ar,s5 c )!a"0 !.-licati "s r letters is calle, a# i"ter"al recr.it)e"t -# 7 - ! sti"g c# 7 - a,(ertise)e"t ,# !e" h .se =# Selecti " criteria )a0 i"cl.,es all e'ce!t a# e,.cati " -# c )!ete"cies c# a!!lica"t ! l ,# i"tegrit0 ?# T c ",.ct 7 - a"al0sis5 HR )a"ager & rk t gether &ith all e'ce!t a# & rker -# recr.it c# s.!er(is r ,# c "s.lta"t B# The test that )eas.res a-ilit0 t lear" a", t !er% r) the 7 - is calle, a# a!tit.,e test -# & rk sa)!le test c# ( cati "al i"terest test ,# 7 - k" &le,ge test
10# Hiri"g !r cess c )!letes -0

a# selecti " -# recr.it)e"t

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c# trai"i"g ,# rie"tati "

Spec%al Semester 2006

HUMAN RESOURCE MANAGEMENT (MGT 501)

'u%( )o. 2
Marks: 10 Please highlight the c rrect !ti "#
Q 1. a. b. c. d. Q <. a. b. c. d. Q -. a. b. c. d. Q >. a. b. c. d. Q @. a. b. c. d. 5cClelland believes the needs for ..................... are ost i portant. expectanc#, instru entalit#, and valance existence, relatedness, and growth positive reinforce ent, negative reinforce ent, and punish ent affiliation, power, and achieve ent ...........are progra s designed to help e plo#ees whose &ob perfor ance is suffering because of ph#sical, ental, or e otional proble s. E plo#ee "ssistance Progra s 2ellness Progra s )afet# Progra s 5anaged health +he -=: degree appraisal works best in large organi$ations. provides feedback fro a verit# of individuals. aids in developing co petitive intelligence. di inishes the effect of develop ent in the appraisal process. Following are the phases of the 5otivational Process except 1eed 8dentification )electing ?oals Extinction Conse%uences of perfor ance Reward;punish ents Placing a dollar value on the worth of a &ob is known as Aob Pricing Pa# ?rades Pa# Ranges )ingle*Rate )#ste

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk Q =. a. b. c. d. Q 4. except a. b. c. d. Q 6. a. b. c. d. Q 9. a. b. c. d. Q 1:. 7se Recognition 7se one# 7se Positive Reinforce ent E power E plo#ees " s#ste of retire ent benefits that provides benefits like disabilit# insurance, survivor's benefits, and 5edicare is called .......... )ocial )ecurit# 7ne plo# ent Co pensation 2orkers' Co pensation )ecurit# benefit 7pward appraisal is done b# 8 ediate )upervisor Peers )ubordinates 1one of the given options +otal co pensation constitutes of direct rewards indirect rewards both of the given options none of the given options Following wa#s can be used to avoid the high turnover of e plo#ees

............ exists when individuals perfor ing si ilar &obs for the sa e fir are paid according to factors uni%ue to the e plo#ee a. E plo#ee E%uit# b. +ea E%uit# c. 8nternal E%uit# d. "ll of the given options

Semester Spr%ng 2006*'u%(+,$uman !esources Management *M. +/0,Marks+,0 ,) A!!raisal % a & rker;s !er% r)a"ce ca" -e ,escri-e, as: a) Pla""i"g Acti(it0 -) Orga"i:i"g Acti(it0 c- 0ontroll%ng "ct%v%t1 ,) +ea,i"g Acti(it0

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk 2- Ha&th r"e st.,ies ,e!ict the e%%ects % & rk e"(ir ")e"t ": a- $uman 2e&av%or -) H.)a" Per% r)a"ce c) H.)a" Satis%acti " ,) All the gi(e" !ti "s 3- Pr cess % & rki"g &ith ,i%%ere"t res .rces t acc )!lish rga"i:ati "al g als is k" &" as: a) Strategic )a"age)e"t -) H.)a" Res .rce )a"age)e"t c- Management ,) Tea) & rk 3- The c "ce!t % h & a !ers " -eha(es i" a gr .! ca" -e attri-.te, t : a) Ther) ,0"a)ics b- .roup 41nam%cs c) M6O (Ma"age)e"t -0 -7ecti(es) ,) Gr .! 6eha(i r /- The st.,0 % Orga"i:ati "al 6eha(i r is cl sel0 relate, t : a) H.)a" Ps0ch l g0 -) H.)a" 6eha(i r i" ge"eral c- $uman 2e&av%or at work ,) H.)a"1Machi"e >"teracti "

6- Esse"tial c )! "e"t % a" rga"i:ati " is: a) Tea) b- Structure c) >",i(i,.al ,) N "e % the gi(e" !ti "s 5- The &h le is greater tha" the s.) % its !arts is k" &" as:

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk a) E%%icie"c0 -) E%%ecti(e"ess c) Pr ,.cti(it0 6- S1nerg1 7- Firt.al tea)s ca" c "tri-.te t -etter c r,i"ati " a) "g the tea) )e)-ers -eca.se: a- ec&nolog1 br%ngs t&em toget&er on a forum. -) Tea) )e)-ers )eet !h0sicall0 &ith each ther c) Tea) )e)-ers share (ie&s a) "g the)sel(es (ia c ))."icati " li"ks# ,) Tea) )e)-ers ha(e the real ti)e e"(ir ")e"t % r i"teracti "# 9- Setti"g sta",ar,s sh .l, -e le%t t the e)!l 0ee rather tha" rga"i:ati " lea,s t sel% c "tr lli"g -eca.se: a) >t % ll &s the )a"age)e"t -0 -7ecti(e a!!r ach# -) >t i"creases the !r ,.cti(it0 % the & rker c) >t i"creases the c "%i,e"ce % & rkers 6- 8orkers come up to t&e &%g& stan6ar6 s%nce t&e1 &ave no pressure from &%s super%ors. ,0- @hich "e is " t -asic c )! "e"t % O6 (Orga"i:ati "al 6eha(i r) M ,elA a) Orga"i:ati " -) Gr .! c- eam ,) >",i(i,.al

'u%( +2 Semester Spr%ng9 2006

$uman !esource Management+M. */0,-

: 0orrect answers are s&own green

'+,; <ob post%ng %s; Marks; *,0-

1# >"ter"al a,(ertise)e"t -0 a" rga"i:ati " t attract ca",i,ates %r ) the e'isti"g e)!l 0ees5 agai"st a (aca"c0# /# The s0ste) % tra"s%erri"g e'isti"g e)!l 0ees t c )!ara-le "e& 7 -s a(aila-le i" the rga"i:ati "# 2# A" arra"ge)e"t % i" h .se trai"i"g % e)!l 0ees % r career a,(a"ce)e"t#

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk 4# Gr .!i"g t gether % a %a)il0 % si)ilar 7 -s5 .",er a si"gle title t esta-lish ."i% r)it0 % sta",ar,s i" c "tr ls a", c )!e"sati "s# '+2; !eal%st%c =ob prev%ew %s a; 1# Tech"i3.e % r listi"g ele)e"ts % 7 - -e% re selecti"g s )e "e t !er% r) it# /# Per% r)a"ce a!!raisal tech"i3.e# 2# A selecti " ,e(ice that e"a-les the ca",i,ates t lear" - th the "egati(e a", ! siti(e i"% r)ati " a- .t the 7 - a", rga"i:ati ". 4# N "e % the gi(e" !ti "s '+3; <ob anal1s%s can be performe6 %n all of t&e follow%ng wa1s e>cept;

1# O-ser(i"g h .rl0 & rk

/# Re(ie&i"g i"ter(ie&s c ",.cte, &ith ,e!arti"g e)!l 0ees 2# St.,0i"g ,iaries r ,ail0 7 .r"als that )a"ager ke!t (er a three1) "th !eri , 4# Gi(i"g & rkers checklists t i",icate &hich tasks " the list are !er% r)e, ,.ri"g 7 - e'ec.ti "

$14: 0ons%6er%ng cont%nuous process %mprovement act%v%t%es %n organ%(at%ons9

S&oul6 ?@ero 6efectsA reall1 be a goalB 1# Ies !er%ecti " is reas "a-le g al# /# N 5 0#1 !erce"t err rs ca" -e c rrecte, ).ch ) re e%%icie"tl0 tha" the0 ca" -e !re(e"te, 2# Ies ) st i",.stries %i", this a" attai"a-le g al#

4# S )eti)es5 % r s )e )istakes5 c st -e"e%its ca" " t -e calc.late,

$15; Crgan%(at%onal eff%c%enc1 %s e>presse6 as;

1# Pla""i"g % r l "g1r." g als

/# Maki"g the -est .se % scarce res .rces

2# G al attai")e"t 4# Meeti"g ,ea,li"es

'+6; .oal sett%ng %s;

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1# /# 4# T ! , &" !r cess 6 tt ) .! !r cess A %."cti " % se"i r )a"age)e"t

2# A !r cess % t ! , &" s.!! rt a", - tt ) .! ,e(el !)e"t

'+5; 8&en t&e f%rm c&anges t&e wa1 %t operates9 t&e process %s known as;
1# /# 8 &"si:i"g 6rai" ,rai"

2#
4#

Restr.ct.ri"g
O.ts .rci"g

'+7; 8&%c& one %s not %nclu6e6 %n t&e &%r%ng processB 1# Recr.it)e"t /# S ciali:ati " 2# Selecti "

4# H - s!eci%icati "
'+9; Effect%veness %s +++++++++++

1# 8 right thi"gs
/# 8 thi"gs right 2# Pr ,.cti(it0 4# All % the gi(e" !ti "s

$110: E>tents of %n6%v%6ual free6om an6 6%scret%on emplo1ees &ave %n perform%ng

t&e%r =obs %s Dnown as 1# Ca!itati " /# *le'ti)e 2# E)! &er)e"t

4# A.t " )0

1# 6ase, " the c "ce!t % Eual%f%e6 pr%v%lege5 s )e c .rts ha(e r.le, that e)!l 0ers ).st -e a-le t talk t "e a" ther a- .t e)!l 0ees# /# C "tr l a", C r,i"ati " % hea,3.arters )a0 -e i)!e,e, i" selecti"g $ost+ 0ountr1 )at%onals

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk 2# Fre+arr%val stage e'!licitl0 rec g"i:es that each i",i(i,.al arri(es i" rga"i:ati " &ith a set % rga"i:ati "al (al.es5 attit.,es5 a", e'!ectati "s# 4# ra%n%ng i"( l(es !la""e, lear"i"g acti(ities ,esig"e, t i)!r (e a" e)!l 0ee;s !er% r)a"ce at herJhis c.rre"t 7 -#

5# The a"al0sis that i,e"ti%ies the ki",s % the skills a", -eha(i rs re3.ire, % r the i"c.)-e"ts % a gi(e" 7 - a", the sta",ar,s % !er% r)a"ce that ).st -e )et is calle, ask/Cperat%onal "nal1s%s. 9# Clear task i"str.cti "s a", ) ,el a!!r !riate -eha(i r are re3.ire, % r Effect%ve learn%ng# =# Trai"i"g t -e ) re e%%ecti(e5 is s.!! se, t -e % ll &e, &ith care%.l evaluat%on# ?# The -e"e%its gai"e, -0 a T G 8 !r gra) ).st .t&eigh the cost ass ciate, &ith !r (i,i"g the lear"i"g e'!erie"ce# B# Success%on plann%ng programs are c "si,erati "s % the 7 - !e"i"gs that !rese"tl0 e'ist i" a" rga"i:ati "5 the !e"i"gs that are likel0 t cc.r i" the %.t.re5 a", h & these ! siti "s )ight -e %ille,# >" "ss%stant to Fos%t%on )eth ,5 e)!l 0ees &ith ,e) "strate, ! te"tial are gi(e" the !! rt."it0 t & rk .",er a s.ccess%.l )a"ger5 %te" i" ,i%%ere"t areas % rga"i:ati "#

10#

'GH@ )C. 3
Marks: 10
Bighlight the correct answer fro the given options.

1. " process that significantl# affects organi$ational success b# having anagers and e plo#ees work together to set expectations, review results, and reward perfor ance. aC bC c) dC 5anage ent b# 3b&ectives Perfor ance "ppraisal Performance Management 3rgani$ational Planning anaging individual's career.

<. ................ is solel# responsible for a) Individual

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk bC cC dC +ea 3rgani$ation BR 5anager

-. +he evaluator uses a list of behavioral descriptions and checks off those behaviors that appl# to the e plo#ee. +his ethod of appraisal is called aC bC c) dC Forced*Choice "ppraisal Forced Distribution "ppraisal Checklist Appraisal (ehaviorall# "nchored Rating )cales

>. "n# co pensation ethod that ties pa# to the %uantit# or %ualit# of work the person produces is called aC bC cC d) ?ain*sharing Plan 8ncentive Plan Co pensation Plan Pay for performance Plan

@. E plo#ee evaluations are directl# affected b# a Dsupervisor's perceptions of who is believed to be in control of the e plo#ee's perfor ance E the e plo#er or the anager.F +his theor# is known as a) bC cC dC Attribution Theory )tereot#pe Balo Effect 1one of above options

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk =. 2hich has an i pact on &ob pricing and the ulti ate deter ination of an individual's financial co pensationG aC bC cC d) +he 3rgani$ation +he Aob +he E plo#ee All of the above options

4. 3ffice environ ent that contain har ful airborne che icals, asbestos, or indoor pollution is referred to aC b) cC dC Bo icide Sick uilding ?reen Environ ent Environ ent pollution an# of the trends existing in our

6. (enefits offered to e plo#ees reflect aC bC cC d) Countr# Environ ent 3rgani$ation !abor "orce

9. Recognition, positive reinforce ent and e plo#ees' e power ent can be used to avoid the a) bC cC dC Turnover Conflict "ccident Frustration

1:. 1ot giving a co pli ent for a &ob done ver# well can cause aC b) cC dC Punish ent #$tinction 1egative Reinforce ent De* otivation

1# *ee, -ack is i"% r)ati " a- .t s )e -eha(i r a", its e%%ects# /# S.!! rti(e c ))."icati " is h "est5 acc.rate i"ter!ers "al c ))."icati " that % c.ses " -.il,i"g a", e"ha"ci"g relati "shi!s# 2# The e'te"t t &hich )e)-ers % a c.lt.re gi(e !re%ere"ce t a" i"1gr .! (er i",i(i,.al g als is c llecti(is)# 4# C "tri-.t r0 Pla"s are gr .! health1care !la"s i" &hich e)!l 0ees share i" the c st % the !re)i.)s#

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk 5# Stress is c )!le' iss.eK it ca" a%%ect the !er% r)a"ce i" ! siti(e as &ell as "egati(e &a0s# 9# A 8e(el !i"g tre", t &ar, i"tegrati"g ,isa-ilit0 c (erage &ith & rkers5 c )!e"sati " a",5 e(e"t.all05 &ith gr .! health care is k" &" as )a"age,

health# =# U"i " sh !5 a ."i " sec.rit0 !r (isi " sti!.lati"g that5 as a c ",iti " %
c "ti".e, e)!l 0)e"t5 a" i",i(i,.al ).st 7 i" the ."i " that re!rese"ts e)!l 0ees a%ter a !r -ati "ar0 !eri ,# ?# >" "eg tiati "s5 the -argai"i"g ! st.re that ass.)es that the g als % the !arties are irrec "cila-le is &i" l se -argai"i"gJ,istri-.ti(e -argai"i"g# B# All the !ractices that i)!le)e"t the !hil s !h0 a", ! lic0 % a" rga"i:ati " &ith res!ect t e)!l 0)e"t are calle, e)!l 0ee relati "s# 10# @histle E-l &i"g5 8iscl s.re -0 % r)er r c.rre"t rga"i:ati " )e)-ers % illegal5 i)) ral5 r illegiti)ate !ractices .",er the c "tr l % their e)!l 0ers#

%&I' (). *
+Marks, -.)

HBighlight the correct answer fro

the given options.

1C 2hich is a co on law doctrine stating that e plo#ers have the right to hire, fire, de ote, or pro ote who ever the# choose, unless there is a law or contract to the contrar# .
a. 5anage ent Rights

b. E plo# ent at 2ill

c. )tatutor# Rights d. Contractual Rights

<C +he abilit# of one person to influence another is

a. Power
b. Responsibilit# c. "uthorit# d. "ll given options

-C +he first for al stage of the disciplinar# procedure is

a. c. d. 2ritten Ierbal 2arning E plo#ee )eparation )how*Cause 1otice

b. 2ritten 2arning
>C " worker surplus forecasted results in
a. b. Creative Recruiting )pecial +raining Progra s

c. Reduced Bours

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d. )uccession Planning

@C 2hich theor# suggests that a leader should adapt his;her leadership st#le to the taskG
a. b. c. Path*?oal /eadership +heor# Iroo *Aago*Jetton 5odel /5K +heor#

d. +he )ituational /eadership 5odel

=C +o be effective, leaders ust provide a .................that is a general state ent of the organi$ation's intended direction that evokes positive e otional feelings in organi$ation e bers.

a. Iision
b. c. d. 5ission ?oal Declaration

4C +hese rights Protect e plo#ees fro conditions, Right to for unions

discri ination, )afe working

a. )tatutor# Rights
b. c. d. Contractual Rights E plo# ent policies Civil Rights

6C For si plicit#'s sake, we can classif# the ost fre%uent violations of discipline into ............. categories.
a. b. d. +wo +hree )ix

c. Four
9C +o (eco ing a /eader do all except
a. b. c. (uild Jour Power (ase Develop Jour Audg ent 7se Jour 5anage ent )kills

d. Do 1ot +rust "n#one

1:C" forecasting tool that uses athe atical e%uations to predict the behavior of one variable on the basis of other known variable;s is known as
a. c. d. 5anagerial &udg ent +rend anal#sis Ratio anal#sis

b. Regression anal#sis
HUMAN RESOURCE MANAGEMENT

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk

SPRING 2007 Quiz # 1 501

Total Mark ! 10 I" tru#tio" ! R$a% #ar$&ull' $a#( tat$)$"t a"% &ill i" a**ro*riat$ a" +$r, E-$r' ri.(t tat$)$"t #o"tai" /10 )ark, Multi*l$ a" +$r +ill r$ ult i" /00 )ark, 1# " s1stem use6 to acEu%re9 store9 man%pulate9 anal1(e9 retr%eve9 an6

MGT

6%str%bute6 %nformat%on relate6 to t&e compan1Is &uman resources %s calle6 a*n- _______________ a. $!HS -# Pr gressi(e ,isci!li"e s0ste) c# >RS ,# C "ti"ge"t & rk% rce s0ste) 2. 8&%c& of t&ese %s a ma=or 6%mens%on of $!M pract%ces contr%but%ng to compan1 compet%t%venessB a# C )!e"sati"g h.)a" res .rces -# Ac3.iri"g a", !re!ari"g h.)a" res .rces c# Ma"agi"g the h.)a" res .rce e"(ir ")e"t 6. "ll of t&e g%ven opt%ons
2# $!M &as pr%mar1 respons%b%l%t1 for all of t&ese %mplementat%on

var%ables e>cept; a# Task ,esig" -# Pe !le c# Re&ar, s0ste)s 6. Crgan%(at%on structure 3. 8&%c& of t&ese %s t&e process of gett%ng 6eta%le6 %nformat%on about =obsB a# H - ,esig" -# H - ,escri!ti " c. <ob anal1s%s ,# H - skills /. Hn w&%c& of t&ese steps9 t&e $! manager attempts to ascerta%n t&e suppl1 of an6 6eman6 for var%ous t1pes of &uman resourcesB a. Forecast%ng

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-# c# ,#

Pr gra) i)!le)e"tati " E(al.ati " G al setti"g

6. 8&%c& of t&ese %s 6ef%ne6 as an1 pract%ce or act%v%t1 carr%e6 on b1 t&e organ%(at%on w%t& t&e pr%mar1 purpose of %6ent%f1%ng an6 attract%ng potent%al emplo1eesB a# A lea,i"g i",icat r a"al0sis b. !ecru%tment c# Pers ""el ! licies ,# Selecti " 5. Sc%ent%f%c management was one of t&e earl%est an6 best+known statements of t&e _____________ approac&. a# 6i l gical -# M ti(ati "al c# Perce!t.al1M t r 6. Mec&an%st%c
?# Most $! funct%ons spen6 ver1 l%ttle t%me on;

a. ra6%t%onal act%v%t%es -# Tra"sacti "al acti(ities c# Tra"s% r)ati "al acti(ities ,# 8a01t 1,a0 !erati "al acti(ities 9. Fla1%ng t&e role of ____________ reEu%res 6es%gn%ng an6 6el%ver%ng eff%c%ent an6 effect%ve $! s1stems9 processes9 an6 pract%ces. a# A,)i"istrati(e Age"t -# Cha"ge Age"t c. Strateg%c Fartner ,# E)!l 0ee A,( cate ,0. 8&%c& of t&ese refers to t&e 6egree to w&%c& 6ec%s%on+mak%ng aut&or%t1 res%6es at t&e top of t&e organ%(at%onal c&artB a# H - ,esig" -# 8ece"trali:ati " c# U"it0 % c ))a", 6. 0entral%(at%on HUMAN RESOURCE MANAGEMENT SPRING 2007

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Quiz # 2 501
Total Mark ! 10

MGT

I" tru#tio" ! R$a% #ar$&ull' $a#( tat$)$"t a"% &ill i" a**ro*riat$ a" +$r, E-$r' ri.(t tat$)$"t #o"tai" /10 )ark, Multi*l$ a" +$r +ill r$ ult i" /00 )ark, 1# 0areer 6evelopment cons%sts of sk%lls9 e6ucat%on an6 e>per%ences as

well as be&av%oral mo6%f%cat%on an6 ref%nement tec&n%Eues t&at allow %n6%v%6uals to work better an6 a66 value.
/# Mentor%ng J 0oac&%ng &as become %ncreas%ngl1 %mportant over t&e

1ears because t&e emplo1ees w&o asp%re to &%g&er management levels %n t&e organ%(at%on often nee6 t&e ass%stance an6 a6vocac1 of someone &%g&er up %n t&e organ%(at%on.
2#

&e goal of measur%ng performance %s to %mprove t&e effect%veness J eff%c%enc1 of t&e organ%(at%on b1 al%gn%ng t&e emplo1eeKs work be&av%ors J results w%t& t&e organ%(at%onKs goals9 %mprov%ng t&e emplo1eeKs work be&av%ors J results.

4# Hnnovat%on enta%ls 6evelop%ng sk%lls to 6%scover new pro6ucts an6

processes an6 6es%gn%ng a6aptable structures an6 cultures.

5# #abor un%on m%g&t affect t&e appra%sal process b1 stress%ng sen%or%t1 as

t&e bas%s for promot%ons an6 pa1 %ncreases.

9# M2C reEu%res t&at superv%sors an6 emplo1ees 6eterm%ne ob=ect%ves for

emplo1ees to meet 6ur%ng t&e rat%ng per%o6 an6 t&e emplo1ees appra%se &ow well t&e1 &ave ac&%eve6 t&e%r ob=ect%ves.

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk =# Crgan%(at%onal approac&es t&at are becom%ng %ncreas%ngl1 popular %n

6eal%ng w%t& t&e nee6s of 6ual career couples are fle>%ble work sc&e6ules9 telecommut%ng9 an6 t&e offer%ng of c&%l6+care serv%ces.
?#

&e workers must look across compan1 l%nes to ot&er organ%(at%ons to 6eterm%ne w&at sk%lls are transferable9 an6 t&en go an6 get t&em

B# Ferformance fee6back s&oul6 6o more t&an %nform%ng learners

w&et&er t&e1 were r%g&t or wrong. <ust not%f1%ng t&e tra%nees t&at t&e1 were wrong %s not as effect%ve as tell%ng t&em w&1 t&e1 were wrong an6 &ow t&e1 can avo%6 mak%ng t&ose m%stakes %n future.
10# "ss%stant to Fos%t%on emplo1ees are g%ven t&e opportun%t1 to work

un6er a successful manger9 often %n 6%fferent areas of organ%(at%on. Hn 6o%ng so9 t&ese emplo1ees get e>posure to w%6e var%et1 of management act%v%t%es an6 are groome6 for assum%ng t&e 6ut%es of ne>t &%g&er level. HUMAN RESOURCE MANAGEMENT SPRING 2007 Quiz # 1 501
Total Mark ! 10 I" tru#tio" ! R$a% #ar$&ull' $a#( tat$)$"t a"% &ill i" a**ro*riat$ a" +$r, E-$r' ri.(t tat$)$"t #o"tai" /10 )ark, Multi*l$ a" +$r +ill r$ ult i" /00 )ark, ,. Cne reason for fall%ng un%on members&%p %n recent 1ears %s t&at __________ a. #eg%slat%on protects workers %n a wa1 t&at was once onl1 offere6 b1 t&e un%ons -# U"i "s ha(e -ee" see" as largel0 i"e%%ect.al c# U"i " )e)-ershi! is t e'!e"si(e ,# Ma".%act.rers &ill " t hire ."i " )e)-ers e# U"i " )e)-ers ear" less " a(erage c )!are, t " "1."i " )e)-ers 2. "ll of t&e follow%ng t1pes of organ%(at%ons are covere6 b1 t&e Cccupat%onal Safet1 an6 $ealt& "ct e>cept __________ a# *e,eral age"cies -# H s!itals c# Sch ls

MGT

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk 6. Self+emplo1e6 persons e# Ma".%act.ri"g %acilities 3. &ere %s fa%rl1 strong ev%6ence t&at tra%ts can pre6%ct _________ more accuratel1 t&an lea6ers&%p effect%veness a. #ea6ers&%p emergence -# E'tra(ersi " i" lea,ers c# +ea,ershi! a&are"ess ,# +ea,ershi! c )!ete"ce e# The c "scie"ti .s"ess % lea,ers

3. 8&%c& one of t&e follow%ng %s not %mpl%e6 %n t&e 6ef%n%t%on of powerB a# >"%l.e"ce -# P te"tial c# 8e!e",e"c0 6. "ctual%(at%on e# Ca!acit0 /. &e confl%ct+&an6l%ng %ntent%on of accommo6at%ng %s ________ a# asserti(e a", ."c !erati(e -# asserti(e a", c !erati(e c# ."asserti(e a", ."c !erati(e 6. unassert%ve an6 cooperat%ve e# re%lecti(e a", e) ti "al

6. 8&%c& 6epartment enforces t&e stan6ar6s set out %n t&e Cccupat%onal Safet1 an6 $ealt& "ctB a# 8e!art)e"t % Health Ser(ices b. 4epartment of #abor c# 8e!art)e"t % 8e%e"se ,# 8e!art)e"t % *i"a"cial Ser(ices e# Ec " )ic 8e(el !)e"t 8e!art)e"t 5. Fam%l1 %ssues9 econom%c problems9 an6 personal%t1 c&aracter%st%cs are e>amples of t&e __________ factor of potent%al stress a# S cial -# E"(ir ")e"tal c# Pers ""el ,# Ps0ch l gical e. Fersonal 7. &e ___________ form of un%on secur%t1 means t&at %t %s up to t&e workers w&et&er or not t&e1 =o%n t&e un%on an6 onl1 t&ose w&o =o%n must pa1 6ues. a# Cl se, sh ! -# U"i " sh !

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk c# Age"c0 sh ! 6. Cpen s&op e# Mai"te"a"ce % agree)e"t 9. &e 6%mens%on of assert%veness refers to s%tuat%ons ________ a. %n w&%c& one part1 attempts to sat%sf1 &%s/&er own concerns -# i" &hich there is a" e'!ressi " % c )!etiti " c# i"( l(i"g a )a7 r -eha(i r cha"ge ,# that lea, t c "%lict e# i" &hich "e !art0 -eha(es ge"er .sl0

,0. 8&%c& of t&e follow%ng benef%ts coul6 be awar6e6 as workersK compensat%onB a# Cash -e"e%it -# Me,ical ser(ices c# Ti)e %% &ith !a0 ,# Ti)e %% &ith .t !a0 e. a an6 b

Quiz 1"
Q1. #RM is asso(iate" +it t e &anage&ent o$8 A. 9eneral *eo*le B. Finan(ial resour(es C. O .aniza$ional +eo+le -. 2o&&unit% &e&bers Q2. 2ost o$ u&an resour(es re$ers to8 A. 2o&*an% *ro$its B. E&*lo%ee s ares C. Sala ( +a%!a.es -. Earne" re!enues Q9. To* le!el &anagers re/uire :::::::::::::::::: s,ills t e &ost8 A. Te( ni(al B. 'nter*ersonal C. Con%e+$ual -. Me( ani(al Q:. Mat( ing t e 6ob "es(ri*tion +it t e in"i!i"uals; /uali$i(ation is an i&*ortant as*e(t o$8 A. 'S B. M'S C. HR#S -. -BMS Q5. #R &anagers are generall% t e ::::::::::::::: &anagers8 A. Line

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk B. Mi""le C. S$a'' -. To* Q<. Manu$a(turing +as t e &ain (on(ern o$ *ersonnel "e*art&ent "uring8 A. Me%)anis$i% +e io& B. 2atal%ti( *erio" 2. Organisti( *erio" -. Strategi( *erio" Q7. S5OT Anal%sis is a tool $or8 A. -eter&ining organization;s &ission B. -e!elo*ing organizational goals 2. For&ulating strategies 1. En-i on*en$al s%annin. Q>. 0obs are i"enti$ie" < grou*e" + ile8 A. .lanning ?. O .anizin. 2. Lea"ing -. 2ontrolling Q@. A((or"ing to t e #a+t orne stu"ies3 t e *ro"u(ti!it% o$ e&*lo%ees8 A. 'n(rease" b% in(reasing lig t B. -e(rease" b% "e(reasing lig t C. #n% ease& 3( o3se -in. $)e* -. No ( ange in t eir *ro"u(ti!it% Q10. Organizational goals s oul" be8 A. A%)ie-a3le B. A&biguous 2. Ran"o& -. 7ague Q11. 5 i( one o$ t e $ollo+ing is NOT t e sour(e o$ +or,$or(e "i!ersit%= A. Age B. 9en"er 2. E"u(ation 1. Resen$*en$ Q12. To anti(i*ate t e u&an resour(e nee"s o$ t e organization base" on so&e *re!ious "ata or &anagerial 6u"g&ent is ,no+n as8 A. 1e*an& 'o e%as$in. B. Su**lies $ore(asting 2. Finan(ial $ore(asting -. Sales $ore(asting Q19. T e t oroug < "etaile" stu"% regar"ing 6obs +it in an organization is

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk re*resente" b%8 A. Ao3 anal(sis B. 0ob "es(ri*tion 2. 0ob s*e(i$i(ation -. 0ob e!aluation Q1:. A *ra(ti(e use" b% (o&*anies to assign t eir (ostl% a(ti!ities to outsi"e *ro!i"ers3 >$or t e *ur*ose o$ (ost sa!ing?3 rat er t an (o&*leting it internall% is (alle"8 A. .lanning B. -e(entralization 2. Restru(turing 1. Ou$sou %in. Q15. Organizational be a!ior "e*i(ts t e8 A. 0argons use" +it in t e organization ?. Colle%$i-e 3e)a-io o' an o .aniza$ion 2. E$$e(t o$ so(iet%;s (o&&on be a!ior on an organization -. 2ulture *re!ails in an organization Q1<. Lea"ers *er$or&8 A. -e(isional roles B. 'n$or&al roles 2. 'n$or&ational roles 1. #n$e +e sonal oles Q17. Organizations ta,e in*uts $ro& its8 A. Rules < .oli(ies B. 'nternal En!iron&ent C. E;$e nal En-i on*en$ -. Legislations Q1>. As organizational a(ti!ities are interrelate"3 it is sai" to be8 A. A (lose" s%ste& B. An isolate" s%ste& C. An o+en s(s$e* -. A (logge" s%ste& Q1@. Manage&ent s(ien(es "e*art&ent is one o$ t e ::::::::::::::: o$ t e 7@8 A. S%ste& ?. Su3s(s$e* 2. Boar" -. Stru(ture Q20. S i$ting $ro& &anual to (o&*uterize" s%ste& is resulte" "ue to8 A. 5or,$or(e "i!ersit% ?. Te%)nolo.i%al a&-an%e*en$ 2. Sta,e ol"ers in!ol!e&ent -. 9lobalization 5555555555555555555555555555555555555555555555555555555555555

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk Q1. Re+ar"s o$$ere" to labors in!ol!e" in *ro"u(tion3 are (ategorize" as8 A. Salar% B. Fringe bene$its C. 6a.e -. 2o&&ission Q2. T e goal o$ *re)retire&ent e"u(ational *rogra&s is to8 A. '&*ro!e 6ob satis$a(tion B. 'n(rease e&*lo%ee (o&&it&ent 2. Mini&ize &e"i(al (lai&s $ro& retirees 1. Ease $)e $ ansi$ion ' o* ,o !in. li'e $o e$i e*en$ Q9. Organizations *ut &a4i&u& e$$ort in &easuring *er$or&an(e o$ organizational *eo*le be(ause8 A. 't &a,es *ro(e"ures (ost e$$e(ti!e ?. #$ )el+s in &e$e%$in. $)e + o3le*s 2. 't lea"s to *ro"u(t inno!ation -. 't assists in i&*le&enting ne+ te( nolog% Q:. 5illingness3 (a*a(it% < o**ortunit% to *er$or& are sai" to be8 A. .er$or&an(e out(o&es ?. 1e$e *inan$s o' +e 'o *an%e 2. .er$or&an(e a**raisals -. T%*es o$ *er$or&an(e stan"ar"s Q5. One o$ t e &a6or barriers to (areer a"!an(e&ent e4*erien(ing b% +or,ing la"ies is8 A. 1i''i%ul$( in 3alan%in. ,o ! an& 'a*il( li'e B. To* &anage&ent is usuall% &ale oriente" 2. La(, o$ e"u(ational o**ortunities -. 2o&&on *er(e*tion t at +o&an (an not be better boss Q<. Alternati!e +or, arrange&ents in(lu"e all o$ t e $ollo+ing EMCECT8 A. .art)ti&e +or, B. Fle4ible ours C. On7si$e %)il& %a e -. 0ob s aring Q7. Mr. A &e" is a (as ier an" e $eels "issatis$ie" at +or,. 5 at best 6usti$ies t is situation= A. His =o3 *a( no$ 3e s$ u%$u e& $o sui$ )is + e'e en%es B. 't in!ol!es * %si(al toug ness 2. 't re/uires &ental toug ness -. 't in!ol!es too &u( (usto&er intera(tion

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk Q>. T e ::::: *roble& o((urs + en su*er!isors ten" to rate all t eir subor"inates (onsistentl% ig . A. 2entral ten"en(% ?. Kenien%( 2. Stri(tness -. #alo e$$e(t Q@. T e relations i* bet+een (riti(al in(i"ent &et o" < BARS >be a!iorall% an( ore" rating s(ale? is8 A. No relations i* e4ists B. -i$$erent &et o"s to e!aluate *er$or&an(e C. ?o$) a e si*ila CA *e$)o&s -. 2o&*arison &et o" is use" $or .A3 + ile BARS is relate" to training e!aluation Q10. 5 at is anot er ter& $or 360)"egree $ee"ba(,= A. Fee"ba(, loo* ?. Mul$i7sou %e assess*en$ 2. @*+ar" $ee"ba(, -. 2ir(le $ee"ba(, Q11. Stan"ar"s are establis e" to8 A. A%)ie-e &esi e& ou$%o*es B. Meet legal (o&*lian(e 2. A( ie!e (o&*etiti!e a"!antage -. .ro&ote goo"+ill in &ar,et Q12. T e *oint &et o" to e!aluate 6ob is an e4tension o$8 A. Ran,ing &et o" ?. Fa%$o %o*+a ison *e$)o& 2. 2lassi$i(ation &et o" -. .oint $a(tor &et o" Q19. 0ob e!aluation is base" on t e8 A. . %si(al s,ills re/uire" b% t e 6ob ?. Rela$i-e =o3 ,o $) 'o an o .aniza$ion 2. 2o&*le4it% o$ t e 6ob to *er$or& -. 2on(e*tual s,ill re/uire" b% t e 6ob Q1:. 5 o is in t e best *osition to obser!e an" e!aluate an e&*lo%ee;s *er$or&an(e $or t e *ur*oses o$ a *er$or&an(e a**raisal= A. .eers B. 2usto&ers 2. To* &anage&ent 1. #**e&ia$e su+e -iso Q15. 9rou*s are (alle" :::::::::::::: i$ 6obs are si&ilar. A. Classes B. 9ra"es

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk 2. S(ales -. Roles Q1<. Train t e raters *rior to (on"u(t t e *er$or&an(e a**raisal is an i&*ortant res*onsibilit% o$8 A. To* &anage&ent ?. HR &e+a $*en$ 2. Line &anagers -. .ro"u(tion "e*art&ent Q17. 2urrentl% Organizations are *ro!i"ing bene$its to t eir e&*lo%ees8 A. To a$$ a%$ ne, 3loo& in $)e o .aniza$ion B. To (reate stronger (usto&er relations i* 2. To en an(e t e &ar,et s are -. All o$ t e abo!e Q1>. Follo+ing are all e4a&*les o$ "ire(t (o&*ensation EA2E.T8 A. Cension B. Salar% 2. Bonus -. 'n(o&e Q1@. One o$ t e &ain $la+s o$ 2lassi$i(ation &et o" to e!aluate t e 6obs is8 A. 't is an e4*ensi!e &et o" B. Onl% bene$i(ial $or s&all organizations 2. Ma4i&u& *robabilit% o$ biasness 1. No$ use'ul ,)en =o3s a e &i''e en$ Q20. 5 i( o$ t e $ollo+ing &easure&ent &et o"s rates e&*lo%ee *er$or&an(e relati!e to ot er e&*lo%ees= A. 9ra* i( rating s(ale ?. Co*+a a$i-e *e$)o& 2. Essa% &et o" -. 2riti(al in(i"ent &et o"

Quiz 1"
Q1. #RM is asso(iate" +it t e &anage&ent o$B A. 9eneral *eo*le B. Finan(ial resour(es C. O .aniza$ional +eo+le -. 2o&&unit% &e&bers Q2. 5 i( o$ t e $ollo+ing &anage&ent $un(tion in(lu"es setting stan"ar"s $or e!er%one in t e organization= A. Clannin.

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk B. Organizing 2. Lea"ing -. 2ontrolling Q9. Moti!ating t e e&*lo%ees is (lassi$ie" asB A. 'n$or&ational role ?. #n$e +e sonal ole 2. -e(isional role -. 2on(e*tual role Q:. 5 i( o$ t e $ollo+ing is t e &ain res*onsibilit% o$ an #R "e*art&ent= A. Attra(ting (an"i"ates $or 6ob B. Ensure sta$$ "e!elo*&ent 2. Cee* e&*lo%ees &oti!ate" 1. All o' $)e .i-en o+$ions Q5. #R &anagers are generall% t e ::::::::::::::: &anagersB A. Line B. Mi""le C. S$a'' -. To* Q<. Manu$a(turing +as t e &ain (on(ern o$ *ersonnel "e*art&ent "uringB A. Me%)anis$i% +e io& B. 2atal%ti( *erio" 2. Organisti( *erio" -. Strategi( *erio" Q7. Running t e organizational a(ti!ities is (alle"B A. Mana.e*en$ + o%ess B. E4e(uti!e *osition 2. Qualit% &anage&ent -. .er$or&an(e &easure&ent Q>. 0obs are i"enti$ie" < grou*e" + ileB A. .lanning ?. O .anizin. 2. Lea"ing -. 2ontrolling Q@. E$$e(ti!e #RM lea"s toB A. O .aniza$ional su%%ess B. Organizational $ailure 2. Organizational (o&*le4it% -. Organizational ine$$i(ien(% Q10. Organizational goals s oul" beB A. A%)ie-a3le B. A&biguous 2. Ran"o& -. 7ague

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk Q11. 2usto&ers o$ an organization $all un"er + i( o$ t e $ollo+ing (ategor%= A. S are ol"ers B. Sta$$ 2. .artners 1. S$a!e)ol&e s Q12. 5 at (oul" be t e best a**roa( $or an organization to sustain in a "%na&i( en!iron&ent= A. Be stagnant ?. Res+onsi-e $o %)an.e 2. Relu(tant to ( ange -. Merge +it ot ers Q19. T e t oroug < "etaile" stu"% regar"ing 6obs +it in an organization is re*resente" b%B A. Ao3 anal(sis B. 0ob "es(ri*tion 2. 0ob s*e(i$i(ation -. 0ob e!aluation Q1:. A *ra(ti(e use" b% (o&*anies to assign t eir (ostl% a(ti!ities to outsi"e *ro!i"ers is ,no+n asB A. .lanning B. -e(entralization 2. Restru(turing 1. Ou$sou %in. Q15. Organizational be a!ior "e*i(ts t eB A. 0argons use" +it in t e organization ?. Colle%$i-e 3e)a-io o' e*+lo(ees 2. E$$e(t o$ so(iet%;s be a!ior on an organization -. All o$ t e gi!en o*tions Q1<. Lea"ers *er$or&B A. -e(isional roles B. 'n$or&al roles 2. 'n$or&ational roles 1. #n$e +e sonal oles Q17. Organizations ta,e in*uts $ro&B A. Rules < *oli(ies B. 'nternal en!iron&ent C. E;$e nal en-i on*en$ -. Legislations < litigations Q1>. 5 i( o$ t e $ollo+ing s%ste& re*resents interrelate" a(ti!ities= A. A (lose" s%ste& B. An isolate" s%ste&

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk C. An o+en s(s$e* -. A (logge" s%ste& Q1@. Brain "rain is one o$ t eB A. O .aniza$ional $) ea$ B. Organizational o**ortunit% 2. Organizational strengt -. Organizational +ea,ness Q20. S i$ting $ro& &anual to (o&*uterize" s%ste& is resulte" "ue toB A. 5or,$or(e "i!ersit% ?. Te%)nolo.i%al a&-an%e*en$ 2. Sta,e ol"ers in!ol!e&ent -. 9lobalization 5555555555555555555555555555555555555555555555555555555555555

Quiz 2DMGT501E
Spring Semester 2009 VU

Quiz 2"
Q1. 5 i( o$ t e $ollo+ing state&ent re$le(ts t e DAge -is(ri&ination A(tD $or +or,ers= A. A$ $)e a.e o' :0 $o 704 ,o !e s %an no$ 3e e$i e& 3( 'o %e B. At t e age belo+ EF3 +or,ers (an ne!er be ire" 2. #a!ing E0 %ears o$ e4*erien(e3 +or,ers s oul" be *ro&ote" -. 5or,ers (an ne!er be re ire" i$ retire" on(e Q2. Rea(ti!e a**roa( to o!er(o&e t e in$luen(e o$ "is(ri&inator% *ra(ti(es o((urre" in t e *ast is re$erre" asB A. E/ual e&*lo%&ent o**ortunit% ?. A''i *a$i-e a%$ion 2. #R *lanning E. Litigation *ro(ess Q9. Organizations *ut &a4i&u& e$$ort in &easuring *er$or&an(e o$ organizational *eo*le be(auseB A. 't &a,es *ro(e"ures (ost e$$e(ti!e ?. #$ )el+s in &e$e%$in. $)e + o3le*s 2. 't lea"s to *ro"u(t inno!ation -. 't assists in i&*le&enting ne+ te( nolog% Q:. 'n or"er to *ro&ote unbiase" &anage&ent3 organizations s oul" "e!elo*B A. .o+er$ul union B. Strategi( allian(e C. Ke.al %o*+lian%e -. Sta,e ol"er in$luen(e

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk Q5. Follo+ing are all in(lu"e" in DStatisti(al A**roa( D o$ $ore(asting3 EMCECTB A. Tren" anal%sis ?. Sensi$i-i$( anal(sis 2. Ratio anal%sis -. Regression anal%sis Q<. Alternati!e +or, arrange&ents in(lu"e all o$ t e $ollo+ing3 EMCECTB A. .art)ti&e +or, B. Fle4ible ours C. On7si$e %)il& %a e -. 0ob s aring Q7. #o+ o$ten #R *lanning *ro(ess is i&*le&ente" +it in an organization= A. Con$inuousl( B. Annuall% 2. Bi)annuall% -. Quarterl% Quiz 2 MGT501 Spring Semester 2009 VU Q>. 5 i( o$ t e $ollo+ing re$le(ts t e relations i* bet+een M'S < #R'S= A. Bot are sa&e B. M'S is one as*e(t o$ #R'S C. HR#S is one as+e%$ o' M#S -. No relations i* e4ists Q@. GStrengt s; < G5ea,nesses; are :::::::::::::::::::: to an organization. A. '&*ortant ?. #n$e nal 2. E4ternal -. 2entral Q10. 5 i( o$ t e $ollo+ing state&ent best re$le(ts t e 0ob anal%sis= A. Con%e+$ual + o%ess B. 5ritten state&ent 2. Re(ruit&ent &et o" -. Legal (lause Q11. Stan"ar"s are establis e" toB A. A%)ie-e &esi e& ou$%o*es B. Meet legal (o&*lian(e 2. A( ie!e (o&*etiti!e a"!antage -. .ro&ote goo"+ill in &ar,et Q12. 5 i( o$ t e $ollo+ing (onstraint "oes NOT a$$e(t t e re(ruiting e$$orts= A. 2o&*ensation o$ t e 6ob

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk B. '&age o$ t e organization 2. 'nternal organizational *oli(ies 1. None o' $)e .i-en o+$ions Q19. 0ob e!aluation is base" on t eB A. . %si(al s,ills re/uire" b% t e 6ob ?. Rela$i-e =o3 ,o $) 'o an o .aniza$ion 2. 2o&*le4it% o$ t e 6ob to *er$or& -. 2on(e*tual s,ill re/uire" b% t e 6ob Q1:. 5 o is in t e best *osition to obser!e an" e!aluate an e&*lo%ee;s *er$or&an(e $or t e *ur*oses o$ a *er$or&an(e a**raisal= A. .eers B. 2usto&ers 2. To* &anage&ent 1. #**e&ia$e su+e -iso Quiz 2 MGT501 Q15. 5 i( o$ t e $ollo+ing is a state" out(o&e o$ D0ob Anal%sisD= A. 0ob "es(ri*tion B. 0ob s*e(i$i(ation 2. 0ob e!aluation 1. All o' $)e .i-en o+$ions Q1<. 5 i( o$ t e $ollo+ing ter& is use" as an in"i(ator o$ &issing in$or&ation b% t e a**li(ant + ile &a,ing sele(tion "e(ision= A. Re& 'la. B. Re" alert 2. #ig alert -. Alar&ing situation Q17. 5 i( o$ t e $ollo+ing best "e$ines re(ruit&ent in an organization= A. Fore(ast t e su**l% o$ outsi"e (an"i"ates ?. 1e-elo+ an a++ o+ ia$e a++li%an$ +ool 2. -eter&ine t e i&*ortan(e o$ 6ob a**li(ants -. All o$ t e gi!en o*tions Q1>. 5 i( o$ t e $ollo+ing ter& is use" $or ( oosing t e in"i!i"ual + o is best suite" to a *arti(ular *osition an" to t e organization $ro& a grou* o$ *otential a**li(ants= A. Re(ruit&ent B. Sta$$ing 2. Enroll&ent 1. Sele%$ion Q1@. Follo+ings are in(lu"e" in (ontingent +or,ers3 EMCECTB A. .art)ti&ers

www.vunew.blogspot.com www.vu39.com/forum Fasco_buk B. 2ontra(tors C. 1i e%$o s -. Te&*oraries Q20. 5 i( o$ t e $ollo+ing ter& (ontains in$or&ation regar"ing &a( ines < e/ui*&ents use" at +or,*la(e= A. 0ob anal%sis B. 0ob s*e(i$i(ation C. Ao3 &es% i+$ion -. 0ob e!aluation 5555555555555555555555555555555555555555555555555555555555555

?EST OF KUCN