Flight Operations Department Job Descriptions Manual

Doc # HRA/JDM/04

Rev. 0 Dated: 18-12-2012 Chapter: 9 Page: 1

Directors Secretariat Pay Group SPL Location KHI Reports to Managing Director Job Reference No. 9.0

Job Title Director Flight Operations Section

A. Job Specifications:

Educational Qualifications: Intermediate or Equivalent

Work Experience: Minimum 15 20 years flying experience. Minimum 05 years in command on wide body aircraft.

Skills / Special Requirements: Good interpersonal & communication skills with analytic approach to solve issues.

Professional Training / Courses: ATPL Instructional Techniques Course Crew Resource Management Flight / Simulator Instructor

B. Job Description & Responsibilities: To ensure that departmental/divisional risk management process is proactive and concurrent and that all safety concerns/issues are dealt with on priority basis. To be aware of all safety and service quality requirement and to be to be responsible for the outcomes and findings of all internal & external safety/quality audits.

To ensure that corrective and preventive actions are taken at the root-cause levels on all audit nonconformities and audit findings in an acceptable manner and within reasonable time frame. To ensure strict compliance (by own self and by the subordinate staff) with all QHSE standards and other legal or regulatory requirements; applicable to operational areas under their jurisdiction at all time during the conduct of normal operations. To ensure effective functioning of QHSE Steering and Working Committees. Assume responsibility as per the Management approved system procedures.

___________________________________________________________________________________________________________________________ Controlled Document Do not copy or reproduce without prior permission

Flight Operations Department Job Descriptions Manual

Doc # HRA/JDM/04

Rev. 0 Dated: 18-12-2012 Chapter: 9 Page: 2

Directors Secretariat Job Title

Job Reference No. 9.0

Director Flight Operations

To ensure strict compliance to their department/division operational safety and security functions and
also ensuring operation are provided with necessary resources To ensure that departmental/divisional risk management process is proactive and concurrent and that all safety concerns/issues are dealt with on priority basis. To be aware of all safety and service quality requirement and to be responsible for the outcomes and findings of all internal & external safety/quality audits. To ensure that corrective and preventive actions are taken at the root-cause levels on all audit nonconformities and audit findings in an acceptable manner and within reasonable time frame.

To ensure strict compliance (by own self and by the subordinate staff) with all QHSE standards and
other legal or regulatory requirements; applicable to operational areas under their jurisdiction at all time during the conduct of normal operations. To ensure strict compliance to their department/division operational safety and security functions and also ensuring operation are provided with necessary resources. Effective supervision & control of flight Operations functions (& other associated activities) and management of Safety & Security of Flight Operations. Compliance with company policies & procedures, regulatory requirements, conditions & restrictions of AOC and other statutory requirements. Effective SMS implementation through Safety Action Groups (SAG) in accordance with procedures as defined in the Safety Management System (SMS) Manual. Ensuring that all Flight Operations safety and security requirements are satisfied through provision of necessary facilities, workplace equipment, supporting services as well as work environment Such other duties as assigned to him by the Managing Director. Development and implementation of the Flight Operations/Safety policies and procedures. Ensuring safe and efficient, Line and Fleet operation so that they are in compliance with all relevant regulations both in Pakistan and into or over the territories of other states. To liaise with the Civil Aviation Authority on matters concerning the flight operations of all company aircraft, including any variations to the Air Operator's Certificate. To liaise with appropriate authorities of other states. Coordinate with the higher management to ensure the existence of a physical infrastructure and work environment that satisfies flight operations management system and operational requirements. Shall hold regular review meeting to ensure significant issues arising from audits of flight operations functions are reviewed. Specific Responsibilities (Flight Operations) Approve aircraft performance criteria of current and any new inductions prepared by the Chief Pilot Technical.
___________________________________________________________________________________________________________________________ Controlled Document Do not copy or reproduce without prior permission

Flight Operations Department Job Descriptions Manual

Doc # HRA/JDM/04

Rev. 0 Dated: 18-12-2012 Chapter: 9 Page: 3

Directors Secretariat Job Title

Job Reference No. 9.0

Director Flight Operations

To ensure data or products purchased/acquired from external sources meet the technical requirements prior to being used in the operations. Direct and support Chief Pilots in dealing with flight crew welfare, disciplinary, personnel and admin problems/issues.

Supervise the write-ups, updating and continuous improvement of all flight operations and related technical/ admin documents. Supervise aircrew training activities while ensuring highest professional standards in accordance with applicable regulatory, safety and proficiency standards. Ensure that training facilities are matching or comparable to accepted industry standards.

Directing and providing guidance into investigations involving aircraft accidents, incidents and mishaps. Approve flight proficiency standards for each equipment type and for all levels of aircrew. As required, deal with any disciplinary cases amongst cockpit/ flight crew. Compare PIAs standards of operational performance with the best practices and standards of other Airlines and strive for continual improvement. Approve manpower plans for recruitment, training and upgrades to ensure their availability (with commensurate qualifications) in accordance with the Companys short/long term objectives. Establish annual expense and capital budgets for the Department and exercise control over the actual expenditures Exercise control over the actual expenditures

C. Job Objectives (if defined): To ensure safe, economical and smooth execution of functions related to the flight operations, while taking into account all the legal aspects of local and international regularity authorities.

___________________________________________________________________________________________________________________________ Controlled Document Do not copy or reproduce without prior permission