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Question Briefly discuss any FOUR (4) basic elements for conducting qualitative decision making wit relevant

e!am"les# Decision making was very important process in an organization. The decisions that were made by management will be affect all part not only inside but also outside the organization. In public sector, one decision will determine future of all. Under condition of uncertainty, decision making process will involved the collection of ideas and opinion from knowledgeable and experience people in the organization. ualitative decision making means using element such as past experiences, !udgment, feelings, conditions of great uncertainty and etc to make a decision. "# $ast experiences The organization can learn from past experience to handle or make a decision for a situation that most same as past. $ast experience was the best reference so the decision was made is right. %or example &alaysian government introduced many policy measures related to consolidate national unity in this country to prevent recurrent events &ay "'. (# )udgment The organization will evaluate the evidence they have so they can come out with a decision. The decision will become !udgment in circumstances. &inistry *f +ome ,ffairs has withdrawn the license of the affected security in the wake of bank robberies by a security guard in -ubang, -elangor, last *ctober. *perations against foreign nations security guards were also carried out a large scale. '# %eelings %eeling also become element in .ualitative decision because everyone have feelings. The feelings were important part in decision making because it will influence in decision making process. /ach decision that comes out can be good or bad to certain people. 0overnment concerns for low1income earners with provide assistance to households that get 2&'333 per month and

anyone still single. 4hile students in pre1university and university get book voucher and primary and secondary school students also receive the aid. 5# 6ondition of great uncertainty -ometimes we will faces with uncertainty situation. 4ith no experience and lack of !udgment, we need to make right decision. In this situation, the organization needs to collect as many alternatives or doing research to make a decision. They also must find a solution to any error when they made a solution. ,s conclusion, .ualitative methods in decision making are easier to apply in the department. It also saves the cost and time in search of a problem solution especially unexpected situations that re.uired immediate solution.

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