Automatic Answer Delay controls what function?

NO Time period the fax waits to respond to any signal Select 2 major causes of Fax ser ice calls! "Select 2#
Telephone line $ %&' S(TT)N*S

+hat is the most li,ely conse-uence of a rigger.installed /FD?

NO 0AN Fax is not configured NO Ser er Fax is not configured

ndicate which lines are supported on a 1est efforts 1asis! "Select 2# NO 'D0S $ )SDN $ %&' D)*)TA0 +hich fax type 1elow does not utilise the 3455 phone connector? )NT(3N(T FA' Outgoing long distance calls are fine! Outgoing local calls sometimes fail! +hat do you chec,? "Select 2#
)s it all num1ers6 or one in particular? $ 7hec, the fax num1er of a failed call $ 0ocal Access 7ode

)f your customer needs to dial a 898 to access an outside line what type of phone system do you suspect they are using?
A %&'

)f you measured a constant oltage greater than 5:: ;A7 across Tip and 3ing6 what would you suspect?
/ain power may 1e shorted to phone line

+hen escalating a Fax pro1lem to field engineering6 which 2 items must 1e pro ided together for proper analysis? "Select 2#
%rotocol report showing issue $ A !wa recording file that corresponds to the %rotocol report detailing the failure

+hich feature controls the time the Fax waits 1efore attempting to call again? NO Delayed Send The terms 8Training up8 and 8Training down8 mean< NO Adjusting the fax machine louder or softer on the phone line!
NO )nterfacing with the customer to educate on use of features NO 7hanging the polarity of the phone line at the wall jac,

+hat is the conse-uence of plugging the line cord into the =(xt> connector?
All faxes fail after connection

)f the fax line rings 1ut /F% does not answer6 what could 1e the cause?
0ine settings options must 1e set to 8Send and 3ecei e8 or 83ecei e only8

)f you were using your test handset on the fax phone line and your call was interrupted 1y odd 1eeps6 what would you suspect? NO 0ine amplifier may 1e distorting signals on phone line +hat is the 1est tool to determine if the Fax phone line supports 1asic functions?
A ,nown wor,ing handset

7ustomer needs to send to a fax num1er that is fre-uently 1usy! +hat would help?
)ncrease 3edial 3etries

+hat Fax features ena1le users to hear dialling and the start of handsha,e signals? "Select 2#
Audio 0ine /onitor $ /anual Dial

)f the Fax icon is not isi1le on the Ser ices ?ome screen6 what is the first thing to chec,?
(m1edded Fax module has 1een installed and configured

+hat protocol was created specifically for ;oice o er )% ";o)%# systems?

T!2@

+hat is the expected normal oltage measurement across Tip and 3ing on a %STN line? NO A: ;A7
NO 9: ;A7

)f all the recei ed pages from one sender had lines down the page 1ut faxes recei ed from another sender were o,6 what do you suspect is the issue?
The sending machine may ha e a dirty scanner

)f all incoming and outgoing calls fail soon after answering6 what do you suspect first?
0ine is plugged into (xt connector

+hat condition will (7/ "(rror 7orrection /ode# ON help with?

/inor line -uality issues

)n which %hase of the Fax session is the )mage Data sent?

%hase 7 . /essage Transmission

All of a customerBs 'erox fax machines across se eral sites ha e 1ecome unrelia1le! +hat do you suspect first?
7ustomer has changed to ;oice o er )% ";o)%#

+hich N;/ should 1e inspected for adjustment if a noticea1le echo is heard on the fax line? NO 0ine (-ualisation
no Attenuation NO None6 itBs the phone ser ice pro iderBs pro1lem

+hich report pro ides details of the control signals 1etween fax de ices and is used to trou1leshoot fax communication issues?
%rotocol 3eport

Cour customer calls and states they are ha ing a pro1lem sending a fax! +hich of the following items are good things to consider in remotely sol ing the issue? "Select 2#
Does the customer ha e the correct phone D of the recei ing de ice they are sending to? $ Are they entering in any re-uired access codes for long distance calls? $ Esing =/anual Dial> mode6 can you hear the num1er 1eing dialed from the machine6 the handsha,e tones6 and the recei ing machine answering?

A T!2@ 1ox< NO Separates Digital traffic from Analogue traffic on a DS0 line
NO %ro ides wireless capa1ilities NO 3ecords all fax acti ities

)f you wanted to test 1asic Fax phone line functionality6 what would you do? "Select 2# NO 3eplace /F% with test handset! %lace a call to your cell phone to confirm out.going calls
are placed correctly! $ /a,e your cell phone 1usy and call from your test handset on the fax line to test incoming calls function on fax phone line!

+hich features on a %&' can negati ely affect Fax performance? "Select 2# NO Any oice features $
7odec *!F55 ;oice /ail

+hat type of phone lines are *roup 2 analogue fax designed for?
%STN

)f a fax to an o erseas location repeatedly fails what would you try first?
3educe Transmission Speed to G@:: 1ps

)ndicate which lines are supported on a 1est efforts 1asis! "Select 2# NO 'dsl $
)SDN $ %&' Digital "analogue speech path# NO ;oice o er )% ";o)%# $ %&' Digital "analogue speech path# $ )SDN

+hat term is used to descri1e a de ice that dials regardless of line status?
&lind Dialler

+hy would ha ing (7/ H "(rror 7orrection /ode# ena1led 1e a 1enefit for faxes?
)t can compensate for minor data errors on the line