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Report to the
2013
Southwest Florida Workforce Development Board, Inc.
GOT
WORK
What we do?
As a work-first initiative, Southwest Florida Works connects employers and job seekers through an online job matching system called Employ Florida Marketplace. In addition to this online job bank, the Career Centers provide resources to the general public, such as job postings and computer access. Along with applicant screening and referrals, Certified Workforce Professionals conduct assessments, workshops and approve occupational training for a variety of categories of individuals including, but not limited to: Dislocated Workers | Unemployed and Underemployed Individuals | Displaced Homemakers Veterans | Youth Service Participants | Welfare Recipients | Individuals with Disabilities
How we do it?
Business Customer: Like other job matching systems, employers are able to post job openings with Employ Florida Marketplace (EFM) according to specific job requirements. Unlike other job banks EFM comes at no cost. Certified Workforce Professionals screen and refer applicants meeting the employers criteria resulting in a controlled flow of qualified applicants to an employer. On-the-Job-Training (OJT) allows applicants not fully qualified to be trained by the employer onthe-job for which the employer receives reimbursement for training costs. Internships allow individuals who have completed occupational skills training to acquire work experience through a three month Board paid program. Job Seeker Customer: The first step in this process is an orientation to the Career Center services conducted by a Certified Workforce Professional. Next is a review of past job search efforts to evaluate an individuals work readiness. Resume writing, interviewing and other workshops are available to enhance an individuals employability readiness - job matching and referral follow. If training is necessary to increase the likelihood of employment, individuals meet with a Career Development Representative (CDR) to determine eligibility and appropriate training.
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Report To The Community | September 2013
Table of Contents
The Who, What and How of Workforce Development ......................................................................... 1 Letter from the Chairman................................................................................................................................ 3 Message from the Executive Director......................................................................................................... 4 Workforce Snapshot..................................................................................................................................... 56 What We Do..................................................................................................................................................... 78 Other Things We Do...................................................................................................................................910 How We Did.................................................................................................................................................1112 The Alliance of Educational Leaders..........................................................................................................13 Board of Directors............................................................................................................................................14
WORK
Mission Statement
Our Mission is to initiate and support effective strategies through collaboration with business, education, and social services to facilitate the development of programs and activities that reduce dependency, encourage personal growth, and provide economic benefits to individuals, businesses, and communities of Southwest Florida.
Southwest Florida Workforce Development Board, Inc. 9530 Marketplace Road, Suite 104, Fort Myers, FL 33912 (239) 225-2500
To The Community
Letter from the Chairman:
While Im proud of all of the Southwest Florida Workforce Development Boards achievements this past year, Im probably most proud of the program we developed right here in Southwest Florida that may eventually be a model for the rest of the state and maybe the nation - Destination Graduation. Now in its third year, here are just a few of Destination Graduations achievements: 105 at-risk students have graduated since the program began, resulting in a 94% graduation rate Of the graduates this year, 62% are starting college this fall, 8% are starting technical training, 10% are joining the military, and 20% are working full-time Destination Graduation has grown from two schools in one county to twelve schools in five counties, serving over 300 students. As the Board chairman, I leave the day-to-day operations in the hands of a truly amazing staff guided by one of the most competent Workforce Development Executive Directors in the nation. At the strategic level, I am fortunate to work with a group of talented Board members who unselfishly volunteer their time to guide this organization by engaging in intelligent long-term planning and instilling a can-do attitude throughout this region. Our knowledgeable and dedicated Board and Committee members know we dont have to look too far down the road to see the re-growth of the construction industry and the continuing need for skilled labor. As we plan, we know there must be an ever increasing focus on a regional presence for the Southwest Florida Workforce Development Board to be competitive in attracting new businesses and to assist in the expansion of those already here. And as far as can-do attitude, when we heard Do you have an app for that? we worked with GeoSolutions to launch an innovative job-search app for smart phone users to assist Florida job seekers in their quest for employment. We will continue to work with state officials to advance the idea of creating a statewide workforce development startup cost seed fund for innovative programs not covered by traditional funding. I want to thank my fellow Board members for their time and commitment and I am proud to release this Report to the Community where youll find other examples of innovative thinking and strategic partnerships. I am grateful for the opportunity to work with so many caring community leaders, dedicated board members and professional staff. Sincerely
Ken OLeary
GOT
To The Community
Message from the Executive Director:
This Report to the Community is our way of letting you know some of the things we have accomplished this year, but let me assure you we know there is much work yet to be done. In this upcoming year our Board and Committees will engage in a strategic planning process to ensure we are meeting the needs of our business and job seeker customers along with our training and educational partners. In this report we highlight not only our employment and training programs but also strategic community partnership initiatives such as the newly launched Family Relocation Assistance Program designed to provide assistance to the accompanying spouse and family members who may relocate to our area. Also in early 2014 you will hear about and see a new statewide one-stop career center brand, so keep your eyes open for a new brand coming to a career center near you. As the economy of Southwest Florida continues to show a steady improvement we stand ready to provide workforce development resources to help move Southwest Florida into a national model of community, cooperation, and commitment. If you have any questions regarding our programs or need additional information please do not hesitate to call on me or any of our regional staff. Respectfully,
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Joe Paterno
Executive Director
Workforce Snapshot
Advertised Job Openings by Industry
245 215
n Retail Trade n Health Care and Social Assistance
1692
n Accommodations and Food Service n Administrative and Waste Services n Professional and Technical Services n Financial and Insurance n Manufacturing n Educational Services n Public Administration n Transportation and Warehousing
1314 1001
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2011 Estimated Employment 2011 Estimated Employment 2019 Projected Employment 2019 Projected Employment
Top Ten Occupations by Wage by Wage Top Ten Occupations in Southwest Florida in Southwest Florida in Southwest Florida
Occupations with Highest Occupations with Highest Estimated Annualwith Openings Occupations Highest Estimated Annual Openings 2011 2019 Openings Estimated Annual Number of Unemployed per Job Opening 2011 2019 2011 - 2019 249 283 Number of Unemployed per Job Opening
60,000
Management Education Installation Maint. & Repair Management Transportation & Material Installation Maint. & Repair Moving Transportation & Material Moving
Building & & Grounds Maint. Healthcare Technical Education Building & Grounds Maint.
Psychiatrist: $189,738 Psychiatrist: Family & General $189,738 Practitioners: Psychiatrists: $189,738 $186,571 Family & General Practitioners: Family & General Practitioners: $186,571 $186,571 Chief Executives: $182,456 Chief Executives: $182,456 Chief Executives: $182,456 Pediatricians: $151,939 Pediatricians: $151,939 Pediatricians: $151,939 Judges, Magistrates: $146,037 Judges, Magistrates: $146,037 Judges, Magistrates: Pharmacists: $121,600 $146,037 Pharmacists: $121,600 Pharmacists: $121,600 Sales Engineers: $117,410 Sales Engineers: $117,410 Sales Engineers: $117,410 Computer and Information Systems Computer and Information Managers: $114,987 Computer and Information Systems Systems Managers: $114,987 Managers: $114,987 Financial Managers: $111,269 Financial Managers: $111,269 Training and Development Managers: Financial Managers: $111,269 Training and Development Managers: $110,899 $110,899 Training and Development Managers: $110,899
Unemployed
60,000 50,000 50,000 40,000 40,000 30,000 30,000 20,000 20,000 10,000 10,000 0
Rate = 2.01
Rate = 1.46
356
249
897
897
351
356 463 835 835
897
878 878
878 835
363
356 363
463
463
363 Wait Staff Cashiers Wait Staff Retail Salespersons n Wait Staff Cashiers Registered Nurses n Cashiers Retail Salespersons Stock Clerks n Retail Salespersons Registered Nurses Landscapers n Registered Nurses Stock Food Prep Clerks and Serving Landscapers Secretaries (excl. Legal/Medical/Executive) n Stock Clerks Customer Service Reps Food Prep and Serving n Landscapers First-Line Retail Supervisors Secretaries (excl. Legal/Medical/Executive) n Food Prep and Serving Service Reps Customer Source - Employ n Secretaries (excl. Legal/Medical/Executive) First-Line Retail Supervisors
n Customer Service Reps n First-Line Retail Supervisiors
Florida Marketplace Source - Employ Florida Marketplace
Dec-12
Jan-13
Jan-13 Mar-13
Jul-12
Sep-12
May-12
Feb-13
Aug-12
Sep-12
Nov-12
Mar-13 May-13
Feb-13 Apr-13
Aug-12
Oct-12
Jun-12
Jun-12
Jul-12
Oct-12
Nov-12
May-12
Apr-13
May-13
Dec-12
What We Do
Labor Exchange:
Our regional centers provide a variety of business services to employers seeking to hire qualified individuals. Job seekers are able to take advantage of employability skills workshops, career counseling, job openings and labor market information. EmployFlorida.com is the states job matching system similar to other services offered by Career Builder, Monster.com and LinkedIn. Matches your job openings to qualified applicants, not only in Southwest Florida, but is capable of tapping into applicants statewide Can be set up so an applicant must be pre-screened by a Certified Workforce Professional prior to being referred to your business, thereby lowering your cost of recruiting and increasing the productivity of your key personnel.
Veterans Services:
Funded through the Wagner-Peyser Act, we have designated staff who provide direct service to those who have served our country and now may need assistance in job placement or retraining. 2,012 Veterans are registered with Southwest Florida Works 519 Obtained emploment
Youth Programs:
Through the Southwest Florida Workforce Developments Boards Destination Graduation program and a competitive contract with Henkels & McCoy youth services include: Assists In-School youth who have at least one at-risk factor or barrier to graduation Assists Out-of-School youth interested in furthering their education or careers Coordinates a Summer Work Experience where participants have an opportunity to Learn & Earn.
GOT
What We Do
Classroom Training:
We operate under a Work-First concept, which means when someone seeks assistance through one of our Career Centers, we first determine if that individual has relevant, marketable work skills and is ready to enter or advance in the job market. If an individual requires occupational skills upgrading to obtain employment, funding may be available to attend school at one of our eligible training providers.
WORK
Internships:
Unique to Southwest Florida, our Internship Program was designed to assist local employers with the difficult decision of whether or not to hire a trained candidate without real-time experience. An individual who successfully completes a classroom training program and is experiencing difficulty in obtaining a full time position is placed with an interested employer. This provides an opportunity for the employer to try out a recent graduate at no cost since the Board employs the individual for up to 520 hours at 80% of the prevailing wage. The idea behind this program is to let the employer provide hands-on training and allow the intern to prove to that employer they have the skills and attitude to be a valued employee, ideally resulting in a permanent position with the business.
Other Things We Do
Welfare Transition:
In October of 2000, the Florida Senate passed the Florida Workforce Innovation Act, Senate Bill 2050, redefining Floridas welfare delivery system with the Welfare Transition (WT) program. The goal of Floridas program is to emphasize work and personal responsibility, as well as assist recipients of Temporary Cash Assistance in moving from welfare to self-sufficiency.
Ticket to Work:
The Ticket to Work and Self Sufficiency (Ticket) program was created in 1999 to provide Social Security disability beneficiaries the choices, opportunities and support necessary to become and stay employed, increase their earnings and remain off benefits. 119 Assignments since 2008 49 Benefit terminations due to self-sufficiency 70 Currently assigned ticket holders
Other Things We Do
Other Things We Do Destination Graduation: Destination Graduation:
This local expanded from 77 high schools to to 1212 in in our This local Board Boardinitiative initiativerecently recently expanded from high schools our five-county region. five-county region. The program continues to be a very successful model for The program continues to be a very successful model for comprehensive mentoring and comprehensive mentoring and academic intervention preparing at-risk high academic intervention preparing at-risk high school age youth for graduation, post-secondary school age youth for graduation, post-secondary education and workplace education and workplace readiness. The Return on Investment (ROI) in the form of increased readiness. The Return on Investment (ROI) in the form of increased wages, taxes wages, taxes paid and the diversion of tax dollars from social service programs and court costs paid and the diversion of tax dollars from social service programs and court costs is in the the millions millionsof ofdollars. dollars. is in Students for both the program group Students for both the program group as well as the control as well as the control group at each group at each school are chosen in consultation with each school are chosen in consultation with schools administrative team. The control group mirrors the each schools administrative team. The program group as closely as possible to allow for a control group mirrors the program comparison of results and data. The only difference between group as closely as possible to allow the two groups is that the control group only has access to for a comparison of results and data. whatever services the school district usually has available to The only difference between the two its student population. groups is that the control group only has access to whatever services the Last year, the graduation rate school district usually has available tofor the state of Florida was 74.5% and for Southwest Florida, it was 73.6%. The its student population.
comparison between the Destination Graduation group and the control group can be seen Last year, the graduation rate forin the chart to the left.
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WORK
Served more than 190 students with comprehensive mentoring and intervention the state of Florida was 74.5% and for Southwest Florida, it was 73.6%. The services. comparison between the Destination Graduation group and the control group 53 of these students graduated receiving their diplomas. can be seen in the chart above. Of the 53, 61% of them are on their way to college or already have started, 7% of them will be than participating in technical training at a local school, Served more 190 students with comprehensive mentoring and 10% are joining the military, and 22% are going to work full-time. intervention services. 125 participated in summer employment opportunities throughout Southwest Florida in 53 of these students graduated, receiving their diplomas. businesses and non-profit organizations.
Of the 53, 61% of them are on their way to college or already have started, 7% of them will be participating in technical training at a local school, 10% are joining the military, and 22% are going to work full-time.
125 participated in summer employment opportunities throughout SouthwestFlorida Florida Workforce in businesses and non-profit organizations. Southwest Development Board just launched a Mobile App allowing job seekers anywhere to seek employment on-the-go. This new app will give our local employers job openings exposure to tech-savvy jobseekers throughout the United States and beyond.
Be among the first to download the Job Search App by going to the iTunes store and search for SWFL Works!
Southwest Florida Workforce Development Board just launched a Mobile App allowing job seekers anywhere to seek employment on-the-go. This new app will give our local employers job openings exposure to tech-savvy jobseekers throughout the United States and beyond. Be among the first to download the Job Search App by going to the iTunes store and search for SWFL Works!
$2,682,614
Education Alliance
How We Did
$2,980,477
30,216
n Re-employment Assistance
589,861
Distinct Individuals n Internal Job Orders Created Receiving Services n Internal Job Referrals Services Provided n Services Provided toto Employers Individuals Internal Job Orders Created Internal Job Referrals Services Provided Individuals
GOT
WORK
164 112 108 108 96 108 11241 38 108 81 96 81 164 41 38 112 108 108 96 81 41 38
2011-2012 2012-2013
600
600
600 500
Enrollees Placed Placed Enrollees Enrollees Placed Enrollees Placed 2011-2012 512
512 2011-2012 2012-2013 2011-2012 2012-2013 2012-2013
512 500 357 400 357 500 400 357 400 300 300 200 300 200 200 100 100 100 0 0 0 59 106
59 59
Statewide Key Performance Statewide Key Performance Statewide Key Performance First in State: Adult Entered Employment Rate Measures
First in State: Adult Entered RateRate First State: Adult Entered Employment in First in State: Dislocated Worker Entered Employment Rate Measures Measures First in State: Adult Entered Employment Rate Employment First in State: Dislocated Worker Entered Employment in Second In State: of Job Opening Filled Rate Rate State: First State: Dislocated Worker Entered Employment First in Dislocated Worker EnteredPercent Employment Rate Second In State: Percent of Job Opening Filled Percent Third inJob State: Adult Employed Worker Outcome InSecond In State: Percent of Job Opening Filled Rate Second State: of Openings Filled Third in State: Adult Employed Worker Outcome Rate Rate for Those who in Fifth in State: Adult Employed Worker Outcome Third State: Adult Employed Thirdin State: Adult Employed Worker Outcome Rate Worker Outcome Rate Fifth in State: Adult Employed Worker Outcome Rate for Those who Received Training Fifth in Employed State: Adult Outcome Rate for Those who Fifth in State: Adult Worker Employed Outcome RateWorker for Those who Received Training Received Training
Received Training
Welfare Transition Program Performance Measurements Welfare Transition Program Performance Measurements
70.0% 70.0% 60.0% 50.0% 40.0% 60.0% 50.0%
70.0%
10.0% 0.0%
Welfare Transition Welfare Transition Welfare Transition Welfare Transition Entered Entered Federal All Family Federal Two Parent Employment Rate Employment Wage Participation Rate Participation Rate Rate
THE OF
ALLIANCE
EDUCATIONAL LEADERS
PRESIDENT Dr. Jeffrey Allbritten Dr. Wilson Bradshaw Dr. Jeanette Brock Dr. Chuck Bell (Associate Dean) Ms. Nancy Tedros Mr. Kevin Hunter (Director)
COLLEGE/UNIVERSITY Edison State College Florida Gulf Coast University Hodges University Barry University Keiser University Nova University
Education Works
Founded in 1999 in partnership with the Southwest Florida Workforce Development Board, the Alliance of Educational Leaders is comprised of the educational CEOs of Southwest Florida. Its members are the Presidents of the regionally accredited, non-profit universities and colleges and the District School Superintendents of Charlotte, Collier, Glades, Hendry and Lee Counties. During 2012-2013, the Alliance increased its momentum as an economic driver in Southwest Florida with continuing collaboration with the Workforce Board and economic development. Its regional plan One Region One Goal: Preparing the 21st Century Workforce aligns to that of the Florida Chambers Six Pillars of Floridas Future Economy 2030 initiative. The Alliance members share a collective determination to continue positive trends in academic success and to increase alignment to industry standards. Goal 1: Improve Regional Academic Performance Goal 2: Increase STEM Focus Goal 3: Strengthen Education and Business Connection Goal 4: Focus on Teacher Development The 2013-2014 year begins with more K-12 students and a stabilizing post-secondary enrollment. Change is the new culture. New graduation requirements, new standards, new assessments, new curriculum, new instructional strategies and tools, and new job preparation paths undergird the evolution of classroom and virtual education.
K-12 Students: 155,100 students 70% Free/Reduced Lunch 55% Minority SAT average: 1420 ACT Average: 19 Post-Secondary Students: 33,000 (full and part-time)
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Board of Directors
President: Ken OLeary Vice President: Joe Wheeler Treasurer: Lewis Albert Secretary: Mike Nagle Past President: Brian Settle
Name Lewis Albert Ed Bolter B.J. Brundage Drummond Camel Nida Eluna Gregg Gillman Martin Haas Todd Hoffman Kim Hustad Mike Jackson Jim Lamb Norris Ledbetter Larry Litt Marilyn Massaro Jim Moore Melvin Morgan Michael Nagle Ken OLeary Tom Patten Aaron Stitt Nancy Tedros Renee Thigpen Mary Watford Tony Welch Joseph Wheeler Geri Yoraschek Company Calusa Financial Corporation Lamar Advertising Deangelis/Diamond Construction Cypress Cove Dr. Piper Center Hendry County EDC Entech Computer Services Sales & Operations Consultant Lee County Human Services Jackson P.R. Century Link Non-Voting Participant Parent Teachers Association Collier County Public Schools Fort Myers Regional Partnership Dunbar Improvement Association International Brotherhood of Electrical Workers Paradise Gulf Corporation Charlotte County EDC Department of Children and Families Alliance of Educational Leaders NCH Health Care System Division of Vocational Rehabilitation Fawcett Memorial Hospital Wheeler Capital Partnership LaBelle Plumbing County Charlotte Lee Collier Lee Lee Hendry Lee Collier Lee Lee Collier Lee Collier Collier Lee Lee Regional Collier Charlotte Regional Regional Collier Regional Charlotte Lee Hendry
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Center Locations
1032 Tamiami Trail, Suite 9 Port Charlotte, Florida 33953 (941) 235-5900 750 South 5th Street Immokalee, Florida 34142 (239) 658-3300 3353 Radio Road Naples, Florida 34104 (239) 436-4301 215-B South Francisco Street Clewiston, Florida 33440 (863) 983-6138 921 Anvil Circle LaBelle, Florida 33935 (863) 675-1412 1020 Cultural Park Blvd., Bldg #2 Cape Coral, Florida 33990 (239) 673-8591 4150 Ford Street Extension Fort Myers, Florida 33916 (239) 931-8200
www.swflworks.org
An Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. All voice telephone numbers may be reached by persons using TTY equipment via the Florida Relay Service at 711.