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Contents
Corporate Information
Introduction
Chronology
Products
Demand Forecast
Market Share
Present Stature
Competitors
Policies
Contribution to Society
Survey
Corporate Information
Hindustan Unilever Limited,
165/166, Backbay Reclamation
Registered Office Mumbai – 400 020
Tel : +91 – 22 – 39830000
Fax no. : +91 – 22 – 22026712
Ashok.K.Gupta,
Executive Director (Legal) and Email : hllshare.cmpt@unilever.com
Company Secretary Tel nos. : +91-22-39832567/ 39832358 /
39832557
In 2007, Hindustan Unilever was rated as the most respected company in India for
the past 25 years by Business World, one of India’s leading business magazines.
The rating was based on a compilation of the magazines annual survey of India’s
Most Reputed Companies over the past 25 years. HUL is the market leader in
Indian consumer products with presence in over 20 consumer categories such as
Soaps, Tea, Detergents and Shampoos amongst others with over 700 million Indian
consumers using its products. It has over 35 brands. Sixteen of HUL’s brands
featured in the AC Nielsen-Brand Equity list of 100 Most Trusted Brands Annual
Survey (2008). According to Brand Equity, HUL has the largest number of brands
in the Most Trusted Brands List. It’s a company that has consistently had the
largest number of brands in the Top 50 and in the Top 10 (with 4 brands).
Hindustan Unilever distribution covers over 1 million retails outlets across India
directly and its products are available in over 6.3 million outlets in India, i.e. nearly
80% of the retail outlets in India. It has 39 factories in the country. Two out of
three Indians use the company’s products and HUL products have the largest
consumer reach being available in over 80 per cent of consumer homes across
India.
The first brand targeting youth in the oral care market, with an edgy and youthful
image which stays relevant till date. Ever since its launch in 1975, Closeup has
broken every rule in the book on how toothpastes should behave!
Closeup was the first gel toothpaste to be launched in India and has led the gel
toothpaste segment ever since.
In 2004, Closeup was re-launched with a bang. And this time it was packed with
the power of Vitamin Fluoride System – a powerful mix of Vitamins, Fluoride,
Mouthwash and Micro whiteners, the perfect combination of ingredients for
fresher breath and stronger, whiter teeth. Closeup became the first Gel toothpaste
with Fluoride in the Indian Market!
The brand umbrella also includes Closeup Lemon Mint, gel toothpaste with the
whitening benefits of lemon.
The latest entry in the Closeup stable is Closeup Milk Calcium – revolutionary new
toothpaste with the goodness of milk calcium in an industry-first core-in-sheath
format, with white milk calcium nutrient on the inside and a refreshing blue gel on
the outside.
Dove soap, which was launched by Unilever in 1957, has been
available in India since 1995. It provides a refreshingly real
alternative for women who recognise that beauty is not simply
about how you look, it is about how you feel.
The Hindustan Lever Research Centre (it is among the largest research
establishments in India's private sector, including pharmaceutical companies, with
facilities in Mumbai and Bangalore) deployed technology, based on pioneering
research in the science of skin lightening to develop Fair & Lovely. The
formulation is patented. Its formulation acts safely and gently with the natural
renewal process of the skin, making complexion fairer over a period of six weeks.
The brand today offers a substantive range of products, including Ayurvedic Fair
& Lovely Fairness cream, Fair & Lovely Anti-Marks cream, Fair & Lovely Oil
control Fairness Gel, Fair & Lovely for Deep Skin and Fair & Lovely Fairness
Soap. The latest has been the Perfect Radiance, a complete range of 12 premium
skincare solutions from Fair & Lovely.
Half a century ago, as India took her steps into freedom, Lakme, India's first beauty
brand was born. At a time when the beauty industry in India was at a nascent stage,
Lakme tapped into what would grow to be amongst the leading, high consumer
interest segments in the Indian Industry - that of skincare and cosmetic products.
Armed with a potent combination of foresight, research and constant innovation,
Lakme has grown to be the market leader in the cosmetics industry.
Lakme today has grown to have a wide variety of products and services that cover
all facets of beauty care, and arm the consumer with products to pamper herself
from head to toe. These include products for the lips, nails, eyes, face and skin, and
services like the Lakme Beauty Salons
Since 1929, Lux in step with the changing trends and evolving beauty needs of the
consumers, offers an exciting range of soaps and Body Washes with unique
elements to make bathing time more pleasurable. One can choose from a range of
skincare benefits like firming, fairness and moisturising.
Lux stands for the promise of beauty and glamour as one of India's most trusted
personal care brands. Lux Believes in passion for beauty .It continues to be a
favourite with generations of users for the experience of a sensuous and luxurious
bath. Lux believes that femininity shouldn’t be denied. Since its launch in India in
the year 1929, Lux has offered a range of soaps in different sensuous colours and
world class fragrances. Lux is a beauty soap of film stars, Lux recognized the need
for a compelling message about beauty that would resonate with women of today.
Lux has recently launched its two fruit extract variants – New Lux Strawberry &
Cream and Lux Peach & Cream contain a blend of succulent fruits & luscious
Chantilly cream that melts down into your skin making it soft and smooth.
Introduced in India in 1902, Pears soap has no equal. It is gentle enough, even for
baby's skin.
Pears is manufactured like any other soap, but unlike in conventional soaps, the
glycerine is retained within the soap. That is the cause if its unique transparency.
After manufacturing, the soap is mellowed under controlled conditions over weeks.
At the end of this maturing process, it is individually polished and packed in
cartons.
Today Pears is available in three variants - the traditional amber variant, a green
variant for oil control and a blue variant for germ protection
Pepsodent, launched in 1993, was the first toothpaste with a unique
anti-bacterial agent to address the consumer need of checking
germs even hours after brushing.
The impressive track record of Pond's began when Theron T Pond, a pharmacist
from Utica New York, introduced 'Pond's Golden Treasure' in 1846, a witch-hazel
based wonder product. In 1914, Pond's Cold Cream and Vanishing Cream marked
the brand's evolution to a beauty icon. In 1955 Pond's Extract Company merged
with Chesebrough Manufacturing and in 1987 Unilever purchased Chesebrough-
Pond's. By this time the Pond's brand had built up a powerful international
presence.
From one man in a tiny home-made laboratory, to today's state of the art R&D
facilities led from Bangkok, Mumbai, New York and Tokyo, the Pond's promise
has remained the same across 58 countries - to deliver products that make a real
difference to women's skin and the way they live their lives.
A pioneer in the Indian detergent powder market, Surf Excel has
constantly upgraded itself over the years, to answer the constantly
changing washing needs of the Indian homemaker. Today Surf Excel
offers outstanding stain removal ability on a wide range of stains. This
means that mothers now have the freedom to let their kids experience life
without worrying about stains.
Surf Excel is available in 3 variants: Surf Excel Blue, Surf Excel Quick
Wash and Surf Excel Automatic. So whatever be the need, Surf Excel hai
na.
DEMAND FORECAST
Hindustan Unilever Ltd. (Bombay Stock Exchange: 500696) makes fast-moving
consumer goods (FMCG) such as detergents, toiletries, and food staples. The
company has a distribution channel of 6.3 million outlets and 35 major Indian
brands.. HUL recorded 20.02% year over year (yoy) growth in revenue at Rs
16660.38 crores during the year ended Dec'08. Its Soaps and Detergents business
was its largest contributor to revenues with 46% of total revenues where as
Personal Care products contributed the most (46%) towards EBIT (Earnings before
Income Tax).
Raw material prices for palm oil and other chemicals increased of 31% from
Nov'07-Apr'08, which led the company to implement a price hike by a weighted
average of 10% from April to June 2008 in order to protect its margins. From April
to October 2008, however, palm oil prices declined 62.2% so Hindustan has
accrued higher revenue on lower volume sales in late 2008, early 2009.
Increase in per capita income in urban, as well as rural areas, of India has a
positive effect on demand of consumer goods along with a shift in demand towards
high end lifestyle products. Long a provider of low cost consumer goods, HUL has
recently launched products in its high end segments.
Company Overview
HUL, the largest FMCG Company in India by revenues was formed
by merging three subsidiaries of Unilever in 1956. At present, Unilever Plc holds a
51.6% stake in the company. HUL’s portfolio of products covers a wide spectrum
including soaps, detergents, skin creams, shampoos, toothpastes, tea, coffee and
branded flour.]HUL's brands, spread across 20 distinct consumer categories. It
owns 35 major Indian brands. HUL has consistently had the most number of
brands in the Top 10 list for the most trusted brands in India from 2003 to
2008.Surf Excel, 'Pepsodent and Ponds in Home and Personal Care segment
and Lipton, Kissan andBrooke Bond in Foods and Beverages Segment are some of
its top brands. In 2008, it launched Ponds Age Miracle,Vaseline range of products
in skin care category and Axe-Dark Temptation in personal care segment as part
of their expansion into higher end products.
HUL Total Income and Net Profit over the years (in Rs. Crore)
Discussion FY'09 (Financial Year 2009) : HUL has shown steady sales growth
by 19-20 % in Jan - Sep'08 but it was largely price led due to a hike in product
prices in the previous two quarters . Volume growth has decreased from 10.2% in
Q1CY08 (1st quarter Calendar Year 2008) to 6.8% in Q3CY08. EBIT margins fell
by 30bps to 12.9 due to inflation of Commodities prices but net profit saw a raise
to 34% on account of income from sale of properties.
Business Segments[
Soaps and Detergents (46% Revenue, 44% EBIT): This segment includes
Laundry and Personal Wash products like soaps, detergent bars, detergent
powders, detergent liquids, scourers,etc.Sales of the segment grew sales by
13.9% and 20.3% in CY07 and H1CY08 respectively. Fabric Wash has shown
strong growth in this year with the market share moving up from 34.6% in
Q4CY06 to 38.3% in Q2CY08 Profitability margins which declined from
25.7% in CY'02 to 13.7 % in CY'05 due to pricing actions from P&G in the
Laundry segment have slightly recovered to 15.6% (CY'07).
Personal Care Products (26% Revenue, 46.2% EBIT) : This business which
comprises mainly skin care, hair care and oral care is the most profitable
segment for HUL.It is highest contributor to HUL’s EBIT at 47%. Low
penetration and consumption of personal products has sustained these
categories' high growth rates. This segment has shown a revenue growth of
20.9% in H1CY08 and the new launches in the Ponds and Dove range
contributed to the profitability of the segment.
Foods (4% Revenue, 0.8% EBIT) :In spite of having one of the best distribution
networks (coverage of 6.3 mn outlets) in the country, the food business has
never constituted a big part of revenues.Thats why this is the current focus area
for the company. Presence in the foods category is mainly through soup mix,
Chinese meal maker, jams, ketchups and salts. HUL is clearly keeping a low
profile in the staples category, which is low margin business.Foods margin
dipped partly due to launch related costs for Amaze brain foods (launched in
two southern states during the January–March 2008 quarter).
[3]
HUL revenue distribution across segments for CY'07
The first steep increase in the prices (31% in Nov'07-Apr'08 period) of key raw
materials such as palm oil, LAB - Linear Alkyl Benzene, caustic soda, soda ash,
raw tea, coffee and crude oil derivatives has led the company to implement price
hikes in competitive segments like toothpaste, soaps, detergents and shampoo. The
weighted average price increases were 8% in January-March 2008 period and 10%
in April-June 2008.
But recently softening Inventories - Raw Materials prices in the last 2-3 months
have provided respite to FMCG sector companies. Raw material and packaging
materials have fallen sharply from their highs recorded in Sep'08. Palm oil and
Brent Crude have fallen by 62.2% and 40.1% from Aril'08 prices. The benefit of
fall in raw material prices will be accured later when high cost inventory will be
replaced by a cheaper inventory.
Rural India, where penetration levels are low as compared to urban areas, has a
large consuming class with 41 per cent of India's middle-class and 58% of the total
disposable income. Factors like loan waiver of farmers, hike in minimum support
price for crops and flood inflation has helped farmers with rise in income. The
purchasing power in rural areas has increased and spending behavior is also
changing which shows a high growth potential for FMCG companies here.
HUL has adapted itself to changing consumer spending patterns. Among many
product launches, Dove hair care products, re-launch of Axe deodrants and launch
of Ponds Anti Ageing cream are few to be mentioned in high end price spectrum in
Personal care. Targeting low income group people, HUL has launched 50 paise
shampoo sachets in 2007. Along with these, Company's premium products are now
sold thorugh Modern Trade. Also it has entered into a Joint venture with Smollons
Holdings of South Africa to increase its capabilities to meet the merchandising
demands in Modern Trade.
Per Capita consumption of personal care products in India is one of the lowest
among developing economies of the world.[]
India has one of the lowest levels in per capita consumption of consumer goods
among developing economies of the world. It has per capita consumtion levels of
1.4,0.3,0.2 and 0.3 US$ in detergents, shampoo, ice-creams and skin care segments
respectively which are lower than that of China, Brazil and Indonesia.
Consumption levels in the U.S., a developed country, are 16.6, 6.7, 49.4 and 36.6
in categories mentioned before. Low consumption coupled with increase in per
capita income poses as a growth opportunity for consumer products companies.
Skin Ice-
' Detergents Shampoo
Care cream
Pricing scenario in current time is in favor of companies but in past due to pricing
war with P&G in Soaps and Detergents, HUL's magins in the segment declined
from a high of 25.7% in CY02 to 13.7% in CY05.
MARKET SHARE
Total Turnover (in US$)
3500
3000
2500
2000
1500
Total Turnover (in US$)
1000
500
This chart explains more about the market share of HUL. The Total turnover of
Hul was 2961 million US$ way ahead of its competitors like Nestle, Dabur,
Godrej, Marico etc.
HUL or Hindustan Unilever is the number one Indian Brand. It is The Market
leader in number of products. In 2007, Hindustan Unilever was rated as the most
respected company in India for the past 25 years by Business World, one of India’s
leading business magazines. HUL is the market leader in Indian consumer products
with presence in over 20 consumer categories such as Soaps, Tea, Detergents and
Shampoos amongst others with over 700 million Indian consumers using its
products. It has over 35 brands. Sixteen of HUL’s brands featured in the AC
Nielsen-Brand Equity list of 100 Most Trusted Brands Annual Survey (2008).
According to Brand Equity, HUL has the largest number of brands in the Most
Trusted Brands List.
Market share
70
60
50
40
30
HUL
20 Competitors
10
This is the market share of various divisions of HUL products..The above Graph
indicates the gap between HUL & other competitors.The value of the graph is 100
basis points. In the division of fabric wash Surf excel and Rin are the market
leaders. Its value is 37% while its competitors value is13.2%.In case os personal
wash HUL brands cross majority of market share of 50%.Brands like Lux, Dove,
Pears are very popular. In case of Dishwsh Hul retains Majority with 56.4 % of
market share while their competitors share was 8.6 %.In case of skin care HUL
was again the number one brand with market share of 55 % while its competitors
share was 7.4 %.In case of shampoos HUL was number one but Its competitors are
also more. Brands like clinic all clear, sunsilk are the main products in this
category. In the category of Talcum powder Brands like Ponds and Aviance helped
HUL maintain marketshare of 59.8 %. The market share in Packet tea category is
very competitive. But HUL has an slight edge over its competitors with brands like
Brooke bond & Lipton. In category of Coffee Brooke bond Bru has majority of
market share of 47.5 %, while Other competitors managed 36.8 %. Kissan jam is
the market leader in category of Jams. It has 63.6 % of market share while other
brands has 5.1% of marketshare
PRESENT STATURE
Hindustan Unilever Limited (HUL) is India's largest Fast Moving Consumer
Goods company, touching the lives of two out of three Indians with over 20
distinct categories in Home & Personal Care Products and Foods & Beverages.
They endow the company with a scale of combined volumes of about 4 million
tonnes and sales of nearly Rs.13718 crores.
HUL is also one of the country's largest exporters; it has been recognised as a
Golden Super Star Trading House by the Government of India.
The mission that inspires HUL's over 15,000 employees, including over 1,300
managers, is to "add vitality to life." HUL meets everyday needs for nutrition,
hygiene, and personal care with brands that help people feel good, look good and
get more out of life. It is a mission HUL shares with its parent company, Unilever,
which holds 52.10% of the equity. The rest of the shareholding is distributed
among 360,675 individual shareholders and financial institutions.
HUL's brands - like Lifebuoy, Lux, Surf Excel, Rin, Wheel, Fair & Lovely, Pond's,
Sunsilk, Clinic, Pepsodent, Close-up, Lakme, Brooke Bond, Kissan, Knorr-
Annapurna, Kwality Wall's – are household names across the country and span
many categories - soaps, detergents, personal products, tea, coffee, branded
staples, ice cream and culinary products. They are manufactured over 37 factories
across India. The operations involve over 2,000 suppliers and associates. HUL's
distribution network, comprising about 2,500 redistribution stockists, covering 6.3
million retail outlets reaching the entire urban population, and about 250 million
rural consumers.
HUL has traditionally been a company, which incorporates latest technology in all
its operations. The Hindustan Unilever Research Centre (HURC) was set up in
1958, and now has facilities in Mumbai and Bangalore. HURC and the Global
Technology Centres in India have over 200 highly qualified scientists and
technologists, many with post-doctoral experience acquired in the US and Europe.
HUL believes that an organisation's worth is also in the service it renders to the
community. HUL is focusing on health & hygiene education, women
empowerment, and water management. It is also involved in education and
rehabilitation of special or underprivileged children, care for the destitute and HIV-
positive, and rural development. HUL has also responded in case of national
calamities / adversities and contributes through various welfare measures, most
recent being the village built by HUL in earthquake affected Gujarat, and relief &
rehabilitation after the Tsunami caused devastation in South India.
HUL is also running a rural health programme – Lifebuoy Swasthya Chetana. The
programme endeavours to induce adoption of hygienic practices among rural
Indians and aims to bring down the incidence of diarrhoea. It has already touched
120 million people in approximately 50, 676 villages across India. The vision is to
make a billion Indians feel safe and secure.
The Fiama Di Wills range of soaps has been launched under the sub - brand
SkinSense. The first variant to be introduced in this range is Soft Green. This is a
gentle caring soap, which helps enhance retention of skin proteins making skin
In February 2008, ITC launched two new ranges of soap - Vivel Di Wills and
Vivel -to cater to the skincare needs of a wide range of consumers. Backed by
consumer insights, the ranges offer a unique value proposition of bringing together
ingredients that provide multiple benefits of Nourishment, Protection and
Hydration in a single product. Hence providing the ever discerning consumer
complete care.
The packaging, reflecting the philosophy of the brand, fuses multiple benefits. The
unique carton pack has been developed by ITC’s design team to provide a novel
consumer experience.
Although the market trend shows that these ITC brands are no competition to Pears
right now. But if ITC improves its distribution network then these brands can be a
threat to HUL.
A fair complexion has always been associated with success and popularity. Men
and women alike desire fairness, it is believed to be the key to a successful life.
Well for women the market is loaded with fairness cream but for men there are
very few creams. Emami Fair and Handsome is one such cream for men.
Emami herbalists and dermatologists from India along with Activor Corp USA,
has created “Fair & Handsome” a fairness cream for Men with a breakthrough Five
Power Fairness System to make skin fair and handsome in 4 weeks.
Garnier is a division of L'Oréal that produces hair care products, including the
Fructis line, and most recently, skin care products under the name, Nutritioniste,
that are sold around the world. One of their key ingredients is a fruit concentrate
used in all their products. It is a combination of fruit acids, vitamin B3 and B6,
fructose and glucose.
Natural Fairever was initially launched in A.P. in 1998, following that a national
launch was made in 1999. Fairever is the brand of CavinKare Pvt Ltd(CKPL). This
cream has a blend of saffron and milk. It claims to work from within to provide a
distinctly fairer, glowing complexion much like that of Kashmiri beauties in just 4
weeks Triple sunscreens also retain your fairness and reduce the harmful effects of
UV rays. It comes in a pack of 50g and 100g. The 50g pack costs Rs.55.
The Fairever claims to have consumers as a woman who is the young and
contemporary woman of today. She has strong values and believes in using a
natural product that will help bring out her natural beauty from within.
Spinz Talc is packed in sizes of 20 g, 50 g, 100 g and 400 g and comes in three
fragrances:
Exotic
Exchante
Sandal
The Spinz talc’s target are girls of around 18 to 26 years old from SEC A and B.
Easy-going and fun-loving, who loves to have a lot of friends with whom she
spends time.
Competition
Last Price Market Cap. Sales Total Assets
(Rs. cr.) Turnover Net Profit
HUL 290.40 63,322.88 20,601.56 2,496.45 2,483.46
Dabur India 140.00 12,117.00 2,417.91 373.56 877.17
Colgate 669.45 9,104.04 1,770.82 290.22 220.98
Godrej Consumer 222.75 5,723.65 1,088.01 161.55 599.80
Godrej Ind 163.05 5,191.80 880.97 19.33 1,628.10
Marico 83.50 5,085.59 1,921.85 142.12 676.21
P and G 1,074.85 3,489.04 645.02 131.41 346.64
Gillette 920.55 2,999.63 588.84 117.37 425.40
Emami 414.15 2,573.74 651.01 67.36 324.20
Jyothy Labs 114.10 828.01 350.85 40.88 352.51
The above table shows the competition among the Indian FMCG brands. HUL is
the leader of the market with maximum market capitalization and maximum sales
turnover. The Net Profit stood at whooping 2500 crore approximately. HUL has
Dominated the FMCG market but now faces a lot of competitors like ITC , Procter
& Gamble, Godrej Consumer products, Marico etc.
POLICIES
Hindustan Unilever Limited (HUL) supplies high quality goods and services to
meet the daily needs of consumers and customers. In doing so, the Company is
committed to exhibit the highest standards of corporate behavior towards its
consumers, employees, the societies andthe environment in which we operate.
Towards this, the Company recognises its responsibility to ensure safety and
protection of health of its employees, contractors and visitors in all its operating
sites, which include manufacturing, sales and distribution, research laboratories
and offices during work and work related travel.
This Policy document defines the vision, principles, aim, required actions and
scope of the policy application as well as the responsibility for execution.
Vision
Our vision is to be an injury free organisation.
Mission
We will bring safety on top of mind for all employees and will integrate it with all
business processes. We will realise our Vision through an Integrated Safety
Management approach, which focuses on People, Processes, Systems, Technology
and Facilities, supported by demonstrated leadership and employee commitment at
all levels as the prime drivers for ensuring a safe and healthy work environment.
Safety Principles
HUL's Occupational Safety and Health Policy is based on and supported by the
following eight Principles.
These Principles have the same status as the Company's Code of Business
Principles:
All injuries and occupational illnesses are preventable
This document will form the basis for the concerned Line / Organisations in
developing KPI's for their respective functions / sites.
Scope of Application
This section defines the scope of application of this Policy (where, when and to
whom is this Policy applicable).
Implementation Responsibility
HUL Management at all levels is responsible for Policy implementation. Every site
shall prepare a responsibility matrix with respect to this Policy. Such SHE
responsibilities shall form an integral part of overall job responsibilities of all
employees.
All Unilever and HUL Standards, Rules and Procedures on Occupational Safety
and Health, including those that may be specific to a site are integral to this Policy
and its implementation. All employees are required to ensure strict adherence.
Our Quality Policy describes the principles that everyone in Unilever follows,
wherever they are in the world, to ensure that we are recognised and trusted for our
integrity, the quality of our brands and products, and the high standards we set.
• Building and maintaining excellent systems to ensure the quality and safety
of our products
We’re proactively and continuously developing our systems and processes to
ensure quality and safety throughout the whole value chain, and we’re setting a
benchmark for the business. We provide appropriate training and resources, and
will ensure that we deliver our quality objectives and targets. We regularly
measure and improve our performance using both internal and external measures.
We actively promote our Quality Policy and have a quality assurance organisation
in place to ensure consistency and visibility of quality standards, processes and
performance indicators across all Unilever businesses at all levels, and to anticipate
and develop future quality capability requirements.
CONTRIBUTION TO SOCIETY
Yashodadham: After the devastating earthquake in 2001, HUL reconstructed a
village in the Bhachau Taluka of Gujarat's Kachchh district (in December 2002).
The village, which has been named Yashodadham, was dedicated to the 1100
residents of Nani Chirai village, which was completely wrecked by the earthquake.
Yashodadham, constructed with the active involvement of the villagers at every
stage, is spread over 25 acres, and comprises 289 homes. HUL has also provided a
school building, a playground, a multi-purpose community centre, a crèche, health
centre, and community room and village administration office. All the structures
are earthquake and cyclone-resistant. HUL has constructed both an underground
reservoir and an overhead tank for water.
Tondiarpet: HUL contributed more than Rs. 10 crore towards relief and
rehabilitation of Tsunami affected families by way of relief material, land and
towards construction of facilities. The Company had distributed nutritional and
personal hygiene products worth Rs 5 crore for immediate relief to the needy when
the Tsunami had hit the region. Later, pursuant to a request from the Government
of Tamil Nadu on a more pressing need to provide housing to the affected families,
HUL donated 5.27 Acres of land (Market Value on a conservative basis Rs. 4.5
crore) at Tondiarpet, Chennai, to the Government of Tamil Nadu. Later the
Community Hall was constructed for the benefit of Tsunami affected families at
HUL Nagar, Tondiarpet in Chennai. The complex has 960 permanent houses
spread over 5.27 acres of land donated by Hindustan Unilever Limited (HUL).
HUL employees contributed Rs. 50 lakh towards the construction of the facilities
in the complex. On the day of the disaster, employees of HUL factories and offices
in Pondicherry, Tamil Nadu and Kerala had provided necessary relief to the
Tsunami-hit people. The relief operations included distribution of bread and
biscuits to over 500 families in Pondicherry, 12,000 cooked meals for families in
Chennai, Nagapattinam, Cuddalore and Andamans. Over 12,000 dry relief packs,
comprising of Company's dry rations and personal hygiene products were
distributed.
Bihar Floods: After the floods in Bihar in 2008, HUL contributed 10, 000 kits
worth Rs. 60 lakh as first instalment of relief material for the immediate relief of
the flood affected families of Araria District in Bihar. The kit contained essential
items such as utensils, clothes, blankets and other useful material. Total of 12 truck
load material was distributed to the affected families under the guidance of Araria
District Magistrate. Also, over Rs. 40 Lakh of contribution was received from
employees and matching contribution from the company was collected which is
now being invested in rebuilding homes in a village of Bihar.
Survey
We have conducted the survey about the popularity of Hindustan Unilever Ltd
products. We asked a few people from various backgrounds through various
locations.
We asked the questions about popularity of HUL brands. We asked the usage of
Products of FMCG(Fast moving Consumer Groups). HUL brands were very
Popular.
Our Findings:
Soap
In soap Category Hul’s Dove was most preferred followed by Lux, Pears and
Cinthol. Dove is the brand of HUL so is Lux and Pears. So we can say that HUL
enjoys Majority Of market Share.
Detergents
In Detergents category Surf Excel was preferred by majority of the people followe
by Rin and Local detergents. Surf Excel was The market leader in this category.
Shampoo
In shampoo category Clinic and Head and shoulders faced stiff competition.
Majority of the competitors had the market share. But HULs share was substantial.
Toothpaste
In Toothpaste category HUL was left tottering. Colgate enjoyed the market share
while Closeup and Pepsodents market share was minimal.
Perfume
In Perfumes category Axe was clear favourite among the youth. Savy advertising
has made the brand most popular and it enjoys majority of the market share.
Fairness cream
In the category of fairness creams market leader Fair and lovely faced a stiff
competition from fairever and other brands. Still it hass held on to the majority of
the market share.
Cosmetic Brand
In case of cosmetic brand Garnier of Loreal was the market leader. Even though
Lakme was not far behind.
Tea
In case of tea category Market share was found to be relatively uneven. Tata tea
has slight edge over other brands like Brookebond and Taj mahal were also
popular.
Coffee
In case of Coffee Nescafe was the most popular. In the sample we surveyed It was
preferred by all of them. Brooke bond of HUL was not even heard of in this
category.
CONCLUSION
From The above Survey and through the findings of this project we can conclude
that Hindustan Unilever was the most preferred Brand in India. It has wide range
of products varying from Home care to food care and Other FMCG categories. It
has also launched water purifier. It was listed in ET-500 ranking of Indias biggest
Companies and its ranking was number 32.
Hindustan Unilever was the market leader in majority of the categories. Though it
was popular but its advertising expenditure was also huge. It has increased its
expenditure upto 26% in FY09. The net sales was Rs 4,475 crore in this period.
According to Senior executive Harish Manwani the company was strengthening its
competiveness through advertising and they see improved turnover in the near
future.
Thus we can state that HUL is ready to improve its product awareness in order to
capture the majority of the market. Competitors beware the” Big Bull is coming to
crush you”