LEON CHICKERING

OBJECTIVE
Desire position as Adjunct Faculty in areas of
Business Administration supporting both students
and institution’s values using my experience,
background and energetic commitment to excellence

EXPERIENCE
January 2007 to Present SPSCC
Olympia, WA
Adjunct Faculty
 Taught Business 101N Winter & Spring 2007. Also

substitute taught in classes for Management,

Business Math and Human Resources
 Developed and teaching Professional Selling Class,

Business 145, (on-line)

 Developed and teaching Business 146, Sales
Management, on-line
 Developing two more courses, Business 147, and

148 (CRM and Capstone) for completion of Sales

Certificate Program at SPSCC
 Completed WAOL certification training Summer
2007
 Completed eLearning Bootcamp, July 2009

 Will be teaching Workshops (beginning Fall 2009)

at Continuing Education Division of SPSCC on CRM,

Sales and Sales Management
 Will be conducting ’60 Minute Solutions’ lunch October
21 on CRM
2005–2006 Diversified Learning Partners Tacoma, WA
Client Relationship Manager
 Secured Organizational Development Contracts (in

the Human Resources areas of Leader, Team and

Personal Development training) for DLP at State of
Washington Department of Personnel
 Brought DLP services to IT communities in WA, OR

and CA, with first contract with Department of

Licensing in Olympia
 Launched Respectful Workplace and Executive

Preview seminars

2001–2005 Gartner, Inc. Stamford, CT

Executive Programs Manager
 Increased regional sales by 65% in the IT space

 Assisted 8 sales representatives in 10 Western

states in meeting their EXP quotas

 Implemented training courses for account

executives
 Conducted EXP briefings in Seattle, Sacramento

and Long Beach

Account Executive
 Achieved 150% growth in research revenues

 Expanded sales in the consulting and

measurement offerings
 Opened new markets in WA, OR, Idaho and

Montana
 Achieved Winner’s Circle in 2001

2000 Hurschell Associates McLean, VA

Contract Sales Trainer for Xerox
 Aided development of a sales training program for

Xerox agents
 Participated in preparing for 2001 launch

1968–1999 Xerox Corporation Stamford, CT

National Account Manager and Account Executive
 Achieved 20 President’s Clubs (highest honor)

 Built Government business in Washington State to

#11 in US customer operations

2
  Achieved top ten status at the National Level for
performance three times, in the top 5 once
 Marketed every product Xerox sold and was one of
the most successful Xerox sales employees in the
Pacific Northwest in the last 4 decades
 Developed first Xerox Business Services program
(e.g. facilities management) within Xerox, involving
a state government entity and printing facility
 Participated in dozens of advanced classes on
client care, product knowledge and Leadership
Through Quality (working toward the Baldrige
award)

EDUCATION
1961-67 University of Washington Seattle, WA
 B.A., Business Administration

1971-73 Pacific Lutheran University Tacoma, WA

 M.B.A., Business Administration

OTHER ACTIVITIES
 Extensive leadership roles for many non-profit
groups including; Rotary (President, VP, Program
Chairman and District officer), YMCA Board, Griffin
PTA, Olympia Soiree, Evergreen Christian School
PTA

 Taught in many non-vocational capacities in the

past including 25 years with adult learners at
churches in the Olympia area. Have traveled
extensively (e.g. Israel, Europe and the US) and
shared these experiences. Very comfortable in a
classroom setting and passionate and energetic
about the teaching profession

 Participated and facilitated many leadership

through quality (LTQ), total quality management
(TQM), sales and marketing curriculum during my
31 years with Xerox

 Participated in Increasing Human Effectiveness

(IHE), Increasing Respect in the Workplace (IRW)

3
 and Respectful Workplace (RW)—a Diversity
Workshop while with DLP. All three workshops
were from Edge Learning Institute in Tacoma.

 Veteran of US Army honorably discharged in 1970

as a Sgt. E-5, after 6 years reserve service, in the
medical corp.

 Amateur astronomer as a hobby—built my own

telescope as a teenager and won science fair
awards

PHONE (360) 888-4725 • E-MAIL LEONCHICKERING@MAC.COM

4
7 7 1 8 F O R E S T PA R K D R I V E , N W • O LY M P I A , W A 9 8 5 0 2 - 9 5 0 7