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In the current era, Pakistan economy is in the boom. Foreign investment is moving towards the
Pakistan. Bank sector is one of the sectors, in which foreign investor has been invested at large
scale. Banking is the sector which is must at every industrial and developing area. In the last
seven years, many of banks have been incorporated.
Askari bank is one of the leading banks in Pakistan who had made the much progress in less
time. It was incorporated in 1991 and just in sixteen years, it has been entered in the first class
banking sector. Human resource department of the Askari bank limited is one the best
department among others. In eight week, it is impossible to learn each and every thing which
may be dealt in the branch. Before going to internship, I reviewed and analyzed many of banks
for internship but I thought the Askari bank limited suitable.
Since the college study, I am studying the banking management as a compulsory subject. And
my specialization is finance in M.Com. I have interest in banking sector. That’s why due to all
above mentioned reasons, I selected the banking sector and then I selected the Askari bank
limited in the banking sector for my internship.
By: MC05126 1
PUGC
Internship Report
Introduction
Askari Bank is consistently focused on building long term shareholders’ value, as the primary
objective. The strength of its brand name, supported by strategic expansion and the depth of
bank’s customer relationships, gives it a strong foundation on which to build and continue
growing in the times ahead. The key elements of Askari Bank’s strategy have been to increase
its market share, mobilize its resources, develop retail, agriculture and Islamic banking,
introduce fresh initiatives for corporate and investment banking, capitalize on new business
opportunities and implement various technology initiatives.
Askari Bank’s primary focus remains on improved risk management which it considers to be
one of the essentials for sustainable success in its business. Based on the risk management
guidelines issued by the State Bank of Pakistan (SBP), a risk management strategy has been
developed for assessing, and mitigating / controlling risks.
Bank’s Retail Banking Group gathered further momentum during 2006 and further increased
its share in both business volumes and earnings of the Bank. The Group was also benefited by
a dedicated advertising campaign launched during 2005. While new products are being added,
the distribution channels are also being increased and currently six customer service centers
operate in major cities to serve retail banking customers. We believe that Askari Bank is well
poised to increase its share of the retail banking market which still offers opportunities for
growth.
Agriculture Credit Division of the Bank, strategically headquartered in Lahore, continued to
serve its customer base through various branches located in the small to medium sized cities of
Punjab and a few in Sindh. Since its launch in 2004, the division has strengthened its
operations and has devised various innovative agriculture credit products under the Askari
Kissan Agri Finance Program, which gained quick market acceptance and penetration. After
expanding its reach to most of the agricultural areas of Punjab, the Division is poised to expand
agriculture
Askari Bank co-founded the ATM switch, ‘One-Link’, the first ATM switch in Pakistan. This
switch is now also linked to M-net, the second switch in the country. As a result, the
Bank’s customers can now access their accounts through more than 1,100 online ATMs
throughout Pakistan.
By: MC05126 2
PUGC
Internship Report
During the year, the Bank launched the first Mobile ATMs in the country. Using wireless GPRS
technology, these ‘ATMs on wheels’ can be placed at strategic locations at peak times to serve
the customer needs. The Bank’s ‘Data Warehouse’ has become operational and is being fine
tuned for providing the management with accurate, up-to-date information enabling them to
make timely and prudent decisions.
Askari Bank’s progress in the field of Retail Banking was also recognized internationally as the
Bank won The Asian Banker award for the 'Best Retail Bank in Pakistan' for 2004, after wining
the same award for 2003. Your Bank is the first bank in Pakistan to have won these awards.
The Bank won 'The Best Corporate / Institutional
Internet Bank in Pakistan' and 'The Best Consumer Internet Bank in Pakistan' awards for 2004,
from The Global Finance – an international magazine of high repute. The Bank has also won
the 'Bank of First Choice' award for 2005 from the Consumer Association of Pakistan.
Askari Bank recognizes its employees as the prime asset and key contributors to the
performance of the Bank and places great emphasis on the attraction, development, and
motivation of its employees. Operational success requires matching of operational strategies
with that of quality human resource. Retention of high quality human resource and maintaining
quality recruitment are the fundamentals to good organizational growth. During the year, the
compensation package was substantially improved in order to enhance employees’ motivation
and loyalty. Our human resource management objective remains to increase the contribution
from the employees to the Bank’s value addition while maintaining high ethical and
professional standards. For this purpose, various initiatives are being implemented, including
improved training and career development, and stimulating employee initiative, innovation,
commitment and work efficiency. We are also focusing on developing an organization culture
which will enhance employee synergies for achieving excellence in all we do.
Understudy report cover the products, field of activities of the organization. It further will
provide the information to you about the ratios analysis of the bank and SWOT analysis. This
report briefly covers the overall topics which may be the informative for any reader, especially
investors. At the end recommendations are also provided to make the better then the current.
By: MC05126 3
PUGC
Internship Report
Bank!!!
There are many definitions of the word “Bank” even the standard encyclopedia and law books
find it difficult to state exactly what a Bank is. There have been many attempts by different
writers to explain the exact significance of the term “Bank”. Here some of the definitions are
quoted as follows.
Importance of Banking
We can take bank just like a heart in the economic structure and capital provided by it is like
blood in it. Banks play very important role in the economic life of a nation. The growth of the
economy is dependent upon the soundness of its banking system. Although banks do not create
new wealth but borrow, exchange and consume. These make generation of wealth. In this way
they become most effective partners in the development of that country.
To encourage the habit of saving and to mobilize these savings is its basic purpose. Banks
deposit surplus from the public and then advances these surpluses in the form of loans to the
industrialists, agriculturists, businessmen and unemployed people under different schemes so
that they set up their own business. Thus banks help in capital formation.
If there are no banks, then there would be concentration of wealth in few hands and great
portion of wealth of a country would be idle. In the fewer developing countries rate of saving is
very low and due to this, rate of investment and rate of growth is also very low. We can take
By: MC05126 4
PUGC
Internship Report
bank just like a heart in the economic structure and capital provided by it is like blood in it. As
long as the blood is in circulation, the organs will remain sound and healthy. If the blood is not
provided is not provided to any organ then the organ would become useless. So if the finance is
not provided to agriculture sector or to industrial sector, it will be destroyed.
Loan facility provided by bank works as an incentive to the producer to increase production.
Banks provide transfer of payment facility, which is cheaper, quicker and safe. Many
difficulties in the international payment have been overcome and volume of transactions has
been increased. These facilities are very much helpful for the development of trade and
commerce.
Types of Bank
It is difficult to classify the Banks according to the functions, they perform. However main
kinds of Banks are as:
• Central Bank
• Commercial Bank
• Agricultural Bank
• Industrial Bank
• Co-operative Bank
• Saving Bank
• Exchange Bank
• Mortgage Bank
• Investment Bank
• Merchant Bank
• Consortium Bank
• School Bank
• Labor bank
• Scheduled Bank
• Non-Scheduled Bank
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PUGC
Internship Report
Worldwide assets of the largest 1,000 banks grew 15.5% in 2005 to reach a record $60.5
trillion. This follows a 19.3% increase in the previous year. EU banks held the largest share,
50% at the end of 2005, up from 38% a decade earlier. The growth in Europe’s share was
mostly at the expense of Japanese banks whose share more than halved during this period from
33% to 13%. The share of US banks also rose, from 10% to 14%. Most of the remainder was
from other Asian and European countries.
The US had by far the most banks (7,540 at end-2005) and branches (75,000) in the world. The
large number of banks in the US is an indicator of its geography and regulatory structure,
resulting in a large number of small to medium sized institutions in its banking system. Japan
had 129 banks and 12,000 branches. In 2004, Germany, France, and Italy had more than 30,000
branches each—more than double the 15,000 branches in the UK.
The Indian society was quite familiar with the banking, right for the beginning. There is also
sufficient evidence to show that during 5th century people were accustomed to use hounds as a
credit investment. Loans were given to the people against personal and other securities such as
ornaments, goods and other immovable properties.
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PUGC
Internship Report
Banking in Pakistan
It was very difficult for Pakistan to build up its own Banking system immediately after
independence without sufficient resources. Following the announcement of the partition plan in
June 1947 there was a haste movement on the parts of banks to transfer their funds and
accounts across the borders. The banks having their registered offices in Pakistan were
transferred to India. In an effort to bring about the collapse of the new state by the persecuting
an international policy of withdrawal, the Indian bank offices closed quickly. Those banks,
which stayed, were considering the winding up of their business. By 30 th June 1948 the number
of schedule banks in Pakistan declined from mere scratch.
Today there are more than 7000 branches of commercial banks along with an established
network of supplementary financial institutions. All this development in the banking sect is the
result of untiring efforts of four decades.
Pakistan Economy
The strong growth momentum that the Pakistan economy ahs achieved in the last few years has
been underpinned by dynamism in industry, agriculture and services. This dynamism has
stimulated the emergence of a new investment cycle in the economy supported by strong credit
growth. The country’s banking sector has risen to the challenge of catering to the needs of a
more dynamic economy. Indeed, new growth opportunities I banking have attracted large flows
of direct foreign investment in the sector, a phenomenon reflected in the acquisition of local
banks by major international banks as well as in the entry of new foreign banks in the country.
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PUGC
Internship Report
Banking in Pakistan is not the overnight miracle. It has many phases to come in currently form.
It is divided in the following major phases.
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PUGC
Internship Report
Nationalization of Banks
The banking reforms turned out to be a transitional and temporary step and hardly after 18
months, had the government nationalized the banking system. Thus through the Nationalization
Bank Act 1974, SBP and all commercial banks incorporated in Pakistan and carrying on
business in or outside the country were brought under the government ownership with effect
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PUGC
Internship Report
from January 1974. The ownership and management of all Pakistan banks stood transferred
and rested in the federal government.
The shareholders were provided compensation in the form of federal government bonds
redeemable at par any time with in a period of fifteen years. The amount of compensation was
equal to the break up value of the shares in case of commercial banks. For the SBP shares the
amount of compensation was estimated on the basis of average of the clearing quotations
during the 6 working days preceding nationalization.
The chairman, director and chief executive of various banks were removed from their offices
other than those appointed by the federal government and the state bank. The central board of
banks, managing committees and similar other bodies were dissolved.
Causes of Nationalization
• The nationalization of banks may be justified on the following grounds:
• Large business and industrial houses dominate the lending policies of the commercial
banks; this brought forward the problem of concentration of wealth.
• Commercial banking operations were guided by profit motives and as a result the
backward regions and the small entrepreneurs were never been their favorite customers.
• The operation of banks, unlike after business, have direct implication on the entire
national economy. For instance if the banks raise the cost of their credit, the cost of
every thing may go up.
• Unhealthy complications among banks can lead to financial and economic problems.
Results of Nationalization
Although there are doubts about the positive results of the nationalization but we can say that
the nationalization of banks provided efficient professional management to expand banking
services in every nook and corner of the country. Banks laid full emphasis on their lending
policies on priority sector and national building projects, which discouraged non-productive
and unhealthy activities like speculation and hoarding, there was also a recorded increase in the
number of foreign branches of Pakistani banks.
The growth of Pakistani banking system was significant. The banking facilities expanded in the
rural areas. The bank credit increased sharply especially in the public sector. A part from this
By: MC05126 11
PUGC
Internship Report
expansion the banking system’s activity seeking to gain credit targets laid down by National
Credit Consultative Counsel (NCCC).
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PUGC
Internship Report
been incorporated. Till March 1994 there were 20 domestic scheduled banks with 9825
branches and 21 foreign banks with 66 branches in operation in the country.
Overall investment of the scheduled banks rose to 76.7%. At present there are 24 domestic
scheduled with 8137 branches and 19 foreign banks with 71 branches are in operation in the
country. Total assets of domestic scheduled banks amounting to Rs.1563.73 billion on 30th
March 1996.
By: MC05126 13
PUGC
Internship Report
History
Askari bank was incorporated in Pakistan on October 9, 1991, as a public limited company. It
commenced operations on April 1, 1992, and is principally engaged in the business of banking,
as defined in the banking companies’ ordinance, 1962. The bank is listed on the Karachi,
Lahore and Islamabad Stock Exchanges and its share have consistently remained amongst the
highest quoted in the banking sector in Pakistan.
Askari Bank has expanded into a nation-wide presence of 121 branches, including six
dedicated Islamic Banking Branches, and off-shore banking Unit in Bahrain. A shared network
of over 1.300 on line ATMs covering all major cities in Pakistan supports the advisory channel
for customer service. As at December 31, 2006, the bank had equity of Rs. 11.1 billion and
total assets of Rs. 166.0 billion, with over 665,000 banking customers, serviced by its 4,585
employees.
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PUGC
Internship Report
Vehari is a city in the Vehari District, Punjab, Pakistan. It is located about 100 kilometers from
the regional metropolis of Multan and about 25 kilometers from the southernmost of the five
rivers Sutlej in Punjab, "the land of the five rivers" (The word Punjab comes from both the
Punjabi language and the Persian languages, with the Punjabi "punj" meaning "five" and the
Farsi "aab" meaning "water"). Vehari is to the north of the Sutlej River. A headworks of canals
is located on this river near Luddan on the Luddan-Vehari canal providing irrigation water to
both banks of the river, which includes the upper fringes of the Cholistan Desert.
The summer in Vehari is very hot, but the weather becomes much more pleasant between
October and February. Light rainfall leaves the land generally arid and dusty, but the country's
agricultural products include mangoes in the summer and guava and other citrus fruits in the
winter. Vehari is considered the capital of cotton growing in this part of Pakistan, with dozens
of cotton processing factories and cottonseed oil manufacturing plants, and sugarcane farming
and processing is also common.
Competition in banking sector at Vehari is increasing day by day. One reason may be the
special attention of the government towards the development of the region. Second one we can
say that SME sector is demanding the special attraction of banking sector. Askari bank is one
of them who have paid special attention in SME sector.
By: MC05126 15
PUGC
Internship Report
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PUGC
Internship Report
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PUGC
Internship Report
Objectives
• To achieve sustained growth and profitability in all areas of
business.
• To build and sustain a high performance culture, with a
continuous improvement focus.
• To develop a customer service oriented culture with special
emphasis on customer care and convenience.
• To build an enabling environment, where employees are motivated to contribute to their
full potential.
• To effectively manage and mitigate all kinds of risks inherent in the banking business.
• To maximize use of technology t ensure cost effective operations, efficient management
information system,, enhanced delivery capability and high service standards.
• To manage the bank’s portfolio of business to achieve strong and sustainable
shareholders returns and to continuously build shareholder value.
• To deliver timely solutions that best meet the customer’s financial needs.
• To explore new avenues for growth and profitability.
Strategic Planning
• To comprehensively plan for the future to ensure sustained growth and profitability.
• To facilitate alignments of the vision, mission, corporate objectives and with the
business goals and objectives.
• To provide strategic initiatives and solutions for projects, products, policies and
procedures.
• To provide strategic solutions to mitigate weak areas and to counter threats to profits.
• To identify strategic initiatives and opportunities for profit.
• To create and leverage strategic assets and capabilities for competitive advantage.
By: MC05126 18
PUGC
Internship Report
Growth in Profit
By: MC05126 19
PUGC
Internship Report
By: MC05126 20
PUGC
Internship Report
The management and board of directors of the bank decided to change the name of the bank
from Askari Commercial Bank Limited to
simply Askari Bank Limited. This was for
multiple reasons - firstly, the bank was generally
referred to as "Askari Bank". Secondly, in the current scenario, the word "commercial" has
become redundant since all banks are commercial banks.
The change of name presented an excellent opportunity for a fresh new look for the bank,
which would be a reflection of the bank's desire to continue to evolve with and adapt to the
changing environment and dynamic consumer needs.
Simplicity in Design
The typefaces used for the logo are simple yet elegant. Without being overly stylish, they make
a solid statement about the bank, its approach to business while maintaining the most critical
aspect of any logo's design: readability. This is loosely defined as the ability of any text to be
readable and recognizable at first glance. The new "Askari bank" logo is distinctive and can be
recognized instantly on sight. The use of all lower case letters and the use of "Askari" and
"bank" as one word gives the logo a unique identity, enabling it to stand out from the crowd.
By: MC05126 21
PUGC
Internship Report
The second colour used is a dark grey. This is the colour of elegance,
respect, wisdom and balance. Darker shades of grey are said to be more
representative of the properties of the colour black, which are modernity,
power, sophistication and wealth. However, by being grey and not black, it
avoids the connotations of death, fear, etc.
The last two colours, orange and yellow, are used in a combination which is
representative of a rising sun. The colours themselves, aside from the
positive connotations of a rising sun, carry the joint properties of sunlight,
joy, happiness, hope, wealth, energy, enthusiasm.
Branches Network
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PUGC
Internship Report
Credit
Rating
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PUGC
Internship Report
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PUGC
Internship Report
Corporate Excellence
Awards for 2002 to 2004from the Management Association of Pakistan (MAP)
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PUGC
Internship Report
Corporate Excellence
“Corporate Excellence” award for 2005 from the Management Association of Pakistan.
Others:
Askari Bank has also proved its strength as a leading banking sector entity, by achieving the
following 'firsts' in Pakistani banking:
• First Bank to offer on-line real-time banking on a country-wide basis.
• First Bank with a nation-wide ATM network
• First Bank to offer internet banking services
• First Bank to offer e-commerce solutions
• First Bank to introduce mobile ATM
By: MC05126 26
PUGC
Internship Report
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PUGC
Internship Report
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PUGC
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PUGC
Internship Report
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PUGC
Internship Report
In the Country
Basically management of the Askari bank limited has been divided into the following
categories. Head of each category control his/her own region. Branches under this head report
to the own region head. Region reports to the high authority which is the head office. How ever
in any special case, branch may be contacted directly through by the head office.
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PUGC
Internship Report
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PUGC
Internship Report
By: MC05126 33
PUGC
Internship Report
There are various departments in the Askari bank limited. But the branch where I have worked
as internee has not all departments due to geographical situation. As I have mentioned above
that Vehari city is an agricultural area, so investment, export and import department are not
here. Farmer sold there crops in local market. There is too much minimum industry. This is, do
business locally. So Vehari branch has following departments.
Let the departments explain briefly.
This is the section which deals with the general public who make the transaction daily bases. It
is further divided into the following departments.
Features: -
• It opens the account of all type of clients.
• It deals in the lockers.
• It issues the RTC, TDR, CDR and NDR.
• It issues the Cheque Book.
• Any other relevant assigned duty by high
authority.
• it issues the ATM Card and get the
application for Credit Cards.
By: MC05126 35
PUGC
Internship Report
Clearance Department
Features
• It has the responsibility to clear all the
instruments have been represented by
the clients in the bank for collection.
• It has the duty to clear OBC and IBC.
• At the day end present the day summary to high authority, cash Incharge and remittance
in charge.
Following are the persons who are responsible for the work in this department.
• Mr. Muhammad Islam; Branch Manager.
• Mr. Khubaib Shah; Manager Operations.
• Mr. Mian Furrukh; Incharge Department.
By: MC05126 36
PUGC
Internship Report
Remittance Department
Features
• It remits the money.
• It clears the OBC and IBC instruments.
• prepare the Demand Draft, Pay order,
Telex Telegram
• Any other relevant duty assigned by the
high authority.
By: MC05126 37
PUGC
Internship Report
Account Department
Features
• It makes the account statements on daily,
weekly, monthly, quarterly and annually
basis.
• It deals in the tax also.
• It makes the correspondence with head
office and head branches also.
• In charge of this department also is the in
charge of all labor type employees. Simply
In charge of this department is also
responsible for maintaining of branch and
refreshment in the branch.
Following are the persons who are responsible for the work in this department.
By: MC05126 38
PUGC
Internship Report
Cash Department
This department simply is the backbone of any branch. It deals with the cash. Cash which is
deposited by clients or withdraw by clients or
deposited or withdraw walk-in-customer. This
department is also collects the charges. It has
the responsibility to balance the debit side with
credit side at the end of the day. It has the
following features.
Features
It deals in cash whether deposited or withdraw
by clients or any other walk-in-customer.
It collects the service charges rendered by the
bank to the valuable clients or walk-in-
customers.
It must to balance the debit side with credit side
at the end of the day.
Bank retain up to six million with the branch,
excess amount cash Incharge send to the head
office.
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PUGC
Internship Report
Features
• It deals in the foreign currency.
• It is directly under the supervision of the
branch manager and branch is responsible
directly to the treasury department or head
branch.
• Foreign amount currency is sent through
SWIFT. Askari Bank Limited has the contact with American Express, America for cross
the boundary transactions.
Following are the persons who are responsible for the work in this department.
We can say to it a section because it has further three departments who deal in the credit. Bank
has two major functions. One is depositing and second one is advances. Credit section deals in
the advances. It is further divided into three departments in the branch.
By: MC05126 40
PUGC
Internship Report
Agri-Credit Department
Features
• It deals in the Agri-advances.
• It provides the loans to the farmers
on low rate.
• It deals in both, running and term
financing.
• It is also under the supervision of branch manager directly.
Following are the persons who are responsible for the work in this department.
By: MC05126 41
PUGC
Internship Report
Features
• It provides the medium and short term
loans.
• It provides the advances to SME and for
housing also.
• It issues the Letter of Guarantee.
Following are the persons who are responsible for the work in this department.
By: MC05126 42
PUGC
Internship Report
CBSG Department
Features
• It deals in the personal financing.
• It provides the loans to fulfillment the
personal needs of the borrower.
• It provides the loans against salary.
Following are the persons who are responsible for the work in this department.
• Mr. Muhammad Aslam; who is the branch manager.
• Ms. Mahgul Magsi; Incharge Department.
Today is the era of online and internet banking. Conventional banking although has the
importance but with the passage of time, importance of this type of banking is decreasing day
by day as compare to the modern banking. Askari bank’s bases are also situated on modern line
banking. It provides the online and internet banking facilities to the valuable clients. For this
purpose, bank has MIS Department in each branch to avoid any type of problem. It has the
following feature.
By: MC05126 43
PUGC
Internship Report
Features
• To maintain all computer and online
banking equipments on modern lines.
• To check and control the flow of
online banking.
• To initialize and end the day.
• It sends daily all online transaction
record to the head office MIS / Data
Base Department.
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PUGC
Internship Report
During 2006, Askari bank limited continued with its growth momentum and posted substantial
earnings despite highly competitive business environment. Although monetary tightening
helped in reducing inflationary pressures in the economy during fiscal 2006, aggregate demand
remained high as indicated by the strong GDP growth, high growth in private sector credit,
sluggish decline in core inflation and large external account deficit.
The year and year growth in private sector credit remained strong, although down from the
phenomenal growth witnessed last year. The slowdown in private sector credit was not broad
based and was mainly due to net retirement by sugar and cotton spinning sectors. During the
year, SBP announced debt swap option under long term finance export oriented projects (LTF-
EOP) to provide relief to the borrowers of textile sector who were monetary tightening. The
increase in consumer credit also has an expansionary effected corporate finance, as the demand
for automobile and consumer durables, particularly electronic remained high.
In a highly competitive environment, Askari bank limited continually reviewed its policy
pertaining to the sector exposures to derive optimum competitive advantage, maintain the risk
profile and achieve greater customer satisfaction.
On the operations side, during the year under review, Askari bank’s has taken various
initiatives to improve the way of doing business. The significant ones include re-organization
of management structure and technology initiatives. The primary objective of re-organization is
to consolidate and align internal capacities to best serve each business segment. The
technology initiatives are aimed to improve the services quality standards and strengthen
control environment and to prepare the bank for the future challenges.
By: MC05126 45
PUGC
Internship Report
Corporate Banking
This business is managed by a central corporate banking division based at head office
Rawalpindi and supported by dedicated marketing and back office units in Karachi, Lahore and
Rawalpindi. The division maintains a diverse portfolio and primarily offers structured
financing solutions to cater for the business
needs of its clients. During 2006, corporate
banking further expanded its customer base
and new relationships were established in
telecommunications sector, fuel and energy,
and fertilizer sectors in order to enhance
focus on relationship management and
services quality, more dedicated and
experienced staff is being assigned to this
division.
The corporate banking will continue to play
a major role in loan syndications and
structured financing transactions with the
objective of providing a range of corporate
banking solutions to its valued clients.
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PUGC
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Investment Banking
The investment banking activity mainly covers, debt / capital markets, advisory services and
trading (both equities and bonds). This division also offers advisory and loan syndication
services. Equity market transactions are handled by capital market desk, based at Karachi,
which include equity portfolios
segregated into trading, investment and
futures, and continuous funding
system. Investment banking
participated in various debt and capital
raising instruments during the year.
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PUGC
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• Privatization Advisory
• M & A Advisory
• Balance Sheet Restructuring
• Syndications
• Project Finance
• Structured Finance
• Islamic Finance
• Private Placements of Debt and Equity
• Issuance and distribution of Term Finance Certificates, Sukuk Bonds, and Commercial
Paper
• Underwritings
• Capital Market Hybrid Products
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Quetta which are now supported by 73 spokes i.e., consumer banking units, operating form the
branches in close proximity of the relevant CBCs.
The range of our products and value added services enhances with introduction of Rupee
Travelers Cheques (RTCs) launched in March 2002. In spite of our constraint on issuing higher
denomination of RTCs against restrictions imposed by the Central Bank of Pakistan we have
been striving to attain our shares with sizeable portfolio.
Askari Commercial Bank Limited has always remained at forefront in introducing innovative
and unique products in banking sector. Our financial instruments provide greater financial
freedom and security in an unmatched way to our valued customers.
Askari Bank offers you its "Rupee Traveler Cheques" eliminating all financial risks while
traveling. So avoid risk of carrying cash through Askari Bank's Rupee Traveler Cheques.
You’re Best Traveling Companion.
By: MC05126 49
PUGC
Internship Report
It is also known as VPCD “Value plus Current Deposit Account”. The first liability product
launched by this unit is showing a remarkable acceptability in the market. The growth of this
product is witnessed by its share, which has presently reached at Rs. 1,079 Million even after
lowering down the profit rates due to sufficient liquidity in the market.
Askari bank leads the way, yet again …… with the introduction of Askari bank’s value plus
rupee deposit account, which promise greater financial freedom and security, in an unmatched
way.
Now one cay open Value Plus account while enjoying the flexibility of a normal checking
account.
Types of Value plus Account:
• Value Plus Current Account
• Value Plus Saving Account
• Value plus Time Deposits.
Extra Features:
• Free insurance coverage.
• Free on-line fund transfer facility.
• Free internet banking facility.
• All other benefits of normal checking account.
• High monthly return on saving and time deposits.
• Partial liquidity offer on all time deposits.
• Facility for issuance of debit / supplementary cards.
• Askari bank’s unmatched service quality.
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PUGC
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Personal Finance
Product Featuring:
Borrower: Resident Pakistani Nationals.
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Eligibility to Apply:
Age: Between 21 to 65 years.
Income: Minimum gross monthly income of Rs. 10,000/- only.
Financing Maximum upto Rs. 500,000/. (Clean)
Limits:
Employment: a) Salaried: Minimum length of confirmed
service with present employer is 6
months with a total length of 1 year
service.
b) Self Minimum 1 year in business.
Employed:
Charges/Fees: As per current schedule of charges.
When you are working towards your financial goals, how you borrow can be just as important
as how you invest. The right borrowing options can improve your savings, your cash flow and
your ability to take advantage of personal or business opportunities.
So, choose the right options and call us now to enquire about your entitlement amount and
exclusive service. At Askari bank we make every effort to serve our customers with care.
Not restricted to new financing, under Personal Finance scheme, we offer extended facilities,
which are:
Balance Transfer Facility:
• It gives the customer the opportunity to pay off his/her outstanding dues on their credit
cards or other loans at a rate of interest much lower than what one pays on them. That
not only frees up their credit limit, but cost of servicing the debt is greatly reduced.
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Askari Bank Limited is the financial market player in delivering quality service to customers
with highly professional standards. We have joined hands with various Electronic Companies
for sale, of the domestic appliances against consumer financing. Under this scheme, Askari
Bank is financing products of these companies, which would benefit those people who can
only afford to buy home appliances on installments due to limited resources. In addition to this,
we have also signed agreements with other top manufacturers of automobiles for financing of
motorcycles to the general public at most competitive rates.
Bank has established relationship with almost all top manufacturers and dealers of:
Mortgage Finance
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Product Featuring:
Borrower: Resident Pakistani Nationals.
Financing Limits: Maximum upto Rs. 30 Million.
Tenor: Maximum upto 20 years.
Repayment: Monthly Installments.
Prime Security: Mortgage of property.
Markup Rates: Competitive
Servicing: Available at all Askari Bank Branches
Balance Transfer Facility: Available
Balance Transfer Facility: Available.
Eligibility to Apply:
Age: Between 21 to 65 years.
Income: a) Salaried: Minimum gross monthly income of
Rs.20,000/- only and a permanent
employee with atleast 2 years of
service including present employer.
b) SelfMinimum length of 1 years in
Employed: business.
Charges/Fees: As per current schedule of charges.
Business Finance
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Available up to 60% of the assessed market value of your residential property, through
equitable/token mortgage.
Product Featuring:
Borrower: Resident Pakistani Nationals.
Facility: Running Finance/Term Finance.
Financing Limits: Maximum upto Rs.1.0 Million
Maximum upto Rs.50.0 Million
Primary Security: Residential & Commercial / Built up Properly &
Land.
Mode of Financing: Running Finance: One year line of credit
(renewable).
Repayment: Running Finance: Monthly debt servicing on the
outstanding balance.
Markup Rates: Competitive.
Servicing: Available at all Askari Bank Branches.
Balance TransferAvailable
Facility:
Eligibility to Apply:
Age: 21 to 65 Years.
Borrowers: Resident Pakistani Nationals.
Business Requirements: Maximum up to Rs. 500,000/. (Clean)
Employment: Minimum one year's business or professional
experience in the present business
Charge/Fees: As per current Schedule of charges
Enjoy the convenience of most attractive financing with minimum loan approval turnaround
time. Don't wait act now, to enhance your financial resources
Smart Cash
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Eligibility to Apply:
Age: Between 21 to 65 Years.
Income: Minimum gross monthly income of Rs. 25,000/- only.
Employment: a) Salaried: Minimum length of confirmed service with
present employer is six months with a total length of one
year service. b) Self Employed: Minimum 1 year in
business. (Against security).
Charges/Fees:As per current schedule of charges.
Auto Financing
Askari Bank offers you the most convenient and affordable vehicle financing scheme to help
you own your favorite brand new car.
Product Features:
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Askari Bank is committed to provide you innovative and competitive solutions to your banking
needs in a more efficient and personalized manner. Your Bank enjoys a strategic competitive
advantage over all domestic players by virtue of its leadership, large network and technological
advancement. In line with our tradition of innovation, Askari Bank takes pride in announcing
launch of "Askari Debit Card"- Askari Bank's Debit Card. Askari Debit Card is tailored to your
shopping needs and is another valuable financial solution reflecting our commitment to build
lasting relationship with you.
Askari Debit Card means freedom, comfort, convenience and security, so that you can have
retail transactions with complete peace of mind. Askari Debit Card is your new shopping
companion which enhances your quality of life by letting you do shopping, dine at restaurants,
pay your utility bills, transfer funds, withdraw and deposit cash through ATM anywhere,
anytime.
• Profit / Markup Rates on Retail Products
• Rates of Profit Paid to Value Plus A/C Holders & on ABIC
• Commission being paid to customers on retention of RTC for a period of One Month,
@ 0.1% of face value of RTC.
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Credit Cards
Despite strong competition, the credit cards business, under the Master Card brand, maintained
its growth in all areas of the business. Net card issuance increased by 59% during the year,
cards in force (CIF) crossed 230K and its loan portfolio increased by 36%, while NPLs
remained will within the industry norms.
Askari Master Card’s rewards program continues to offer attractive features to our valued
customers. Also, strategic alliances with leading services providers in the market benefit Askari
Master Card customer with exclusive travel and leisure facilities.
International Division
International Division strives to place at the disposal of our branch network, efficient
correspondent banking arrangements on global basis, thereby catering the needs of our client
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Diaspora. In short, this is made possible through a variety of arrangements with various banks
which, amongst other benefits, ensures placement of suitable Credit lines at our disposal by our
counter-party banks to facilitate Foreign Trade and Treasury related activities.
Today International Division boasts of multi-faceted correspondent banking relationships with
over 200 Banks in 77 countries around the world thereby improving the capacity of our
branches in serving their clients.
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Pak Rupee started the year at Rs. 59.81 to a US $ and depreciated to Rs. 60.89 towards the end
of 2006. The depreciation of Pak Rupee against US $ was continues and was mainly
attributable to deterioration in external account. During 2006, weight average yield of
benchmark six months TBs increased by 57 bps (bills per share) to close at 8.81% p.a., while
six months KIBOR increased by 161 bps from 8.80% to 10.41%.
The intense money market competition placed the Treasury in a demanding position, to offer
more innovation in undertaking arbitrage and derivative transactions to maintain, and increase,
its share in the overall earnings of the bank. The treasuries operations are effectively structured
to measure, manage and mitigate the risk elements associated with the treasury activities,
through the use of IT system and enhanced human resource skills, so that the treasury can
manage the risk better, and also provide advice and services to the branches and their
customers.
The bank increased its overall foreign trade business during 2006. the import business
increased to Rs. 119.3 billion, i.e. growth of 11% over last year, while the exports increased by
6% over last year, to Rs. 97.3 billion.
Standard settlement instructions for commercial payments through our major correspondents
are appended below:
During the year, Askari bank’s offshore banking unit in Bahrain increased its share of
contribution in the overall earnings of the bank. The OBU remains on a constant look out for
opportunities on the international scene, which are both profitable and provide the bank with a
strategic edge. OBU enhances the Askari bank’s capability in terms of offering a wider range of
services to our customer, and also acts as a look-out for new business opportunities and
relationships in the international markets.
Credit Department
Askari bank’s funded credit portfolio increased by 16% to close at Rs. 102.73 billion as
compared to 23% last year as the bank remained watchful of the impact of growth of risk assets
on capital adequacy.
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A review of the securities held against credit limits reveal that the credit portfolio of the bank is
well collateralized, with adequate exposure being covered by securities of liquie nature, such as
deposit, trade documents, equity or debt instruments, guarantees from government or financial
institutions, etc. during the year, bank’s non-performing advances increased to Rs. 3.6 billion,
from Rs. 2.3 billion last year due to further downgrade of certain large exposures.
Consequently NPLs as a percentage of gross advances increased from 2.7% to 3.6%. However,
despite this increase, the percentage is well within the industry average.
During 2006, askari bank made net provisions of Rs. 1,128 million. Also during the year, the
method of making general provisions, on credit portfolio other than consumer portfolio, was
standardized, as explained in audited finance statements. General provisions against consumer
finance portfolio continue to be made in accordance with the guidelines provide in SBP
Prudential Regulations of Consumer Finance. The cumulative provisions at the close of 2006
increased to Rs. 3.5 billion. These provisions provide 97% coverage to the total NPLs as
compared to 102% last year.
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The bank is extending short, medium and long-term loans to the farmers for Crops, Dairy
farming, Poultry, Fisheries, Forestry and Orchids. Loans are also provided for farm
mechanization, transportation, marketing of agriculture produce, storage, land improvement
and aabpashi.
Askari bank’s Agri business philosophy is in line with SBP strategy for increasing the outreach
and flow of agriculture credit coupled with product changes, delivery alternatives, and risk
management, loan pricing and strategic presence.
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During the period under review, the growth and performance of the portfolio remained
encouraging. The number of designated branches for agriculture credit increased from 12 to 46
and customer base by 90% as compared to last year. New dairy farming schemes were
introduced for establishment of model dairy farms, milk collection centers, installation of milk
cooling tanks and purchase of cattle etc.
The bank proactively participated at various provincial and national forums for the
development and capacity building for the agriculture sector. Askari bank is working as partner
with National Reconstruction Bureau for implementation of e-passbook system with National
Reconstruction Bureau and providing platform for integration of the system for the benefit of
all stakeholders.
The division remains proactively engaged in evolving policies and procedures for
strengthening the credit framework for the benefit of all stakeholders, and is determined to
make its full contribution towards ensuring that Pakistan is a food and fiver surplus country.
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• The account is farmer friendly which benefits the farmers both ways. If the account is
in credit, it earns profit; otherwise it provides instant finance, to the farmer for his
agriculture needs.
• The mark-up is charged for the actual days the finance is utilized.
• Profit on credit balances will be paid on half yearly basis as declared by the bank on
PLS savings accounts.
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• The program will provide regular day to day income to the farmer to meet his own
consumption and surplus to be marketed.
• This will revive / accelerate and supplement the income generating capacity.
• It will enhance the repayment capacity of the farmer.
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quality of the product and denies them the desirable Price-Fetching opportunity. Conversely,
they lack mobility to acquire much needed inputs essential for their farming needs. One can
safely conclude that if provided with appropriate and speedy transport, the farmer can benefit
by enhancing his selling ability and thus increase his income / cash flow. it is pertinent to
mention that a number of Banks, Leasing Companies and Private Agencies have geared their
marketing efforts to concentrate on and have mainly captured the urban markets. There is no
support provided to cater to the transport needs of deserving rural farmer’s community. Askari
Bank true to its commitment has taken the lead to launch Askari Kissan Farm Transport
Finance.
Salient Features of the Program are:
• To increase mobility and access of the farmer to the markets.
• To lower the burden / cost of transportation against hired transport.
• To create awareness of market movements in order to obtain maximum price of their
produce.
• This will also supplement the income of the farmer which will ultimately enhance the
repayment capacity of the borrower.
• Additional income can be generated if used for hired services to the fellow farmers.
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Internship is the practical experience which is gained during the study. It is the part of our
M.Com study. So at the end during summer vacation, it was required to do internship. I
selected Askari Bank Limited, Vehari Branch, which is located in my residential city. I enjoyed
much during the practical experience.
It was almost impossible to work in all the departments within that limited time. But on my
request, the staff of the branch provided me the opportunity to work in the different
departments which was in the branch, for the sake of practical knowledge. I am especially
thankful to branch manager, manager operation, all the staff and employees who cooperated
wit me very much.
On my first day of Internship, Manager handed me over the charge of Assistant to Accountant.
All the work which I learned during eight week internship is explained here according to
department in which I have worked as internee.
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Customer is a person who has some sort of account, either deposit or current or some similar
relation. A person becomes a customer when the bank agrees to open an account.
It is contractual agreement between bank and customer after which both concerned parties
indulge in a mutually beneficial business relationship.
"Deposits are the blood of a Bank"
Acceptance of deposits is the real source of income of a bank. Deposits department is the
backbone of corporate banking. Deposit is often used to describe the money, which customers
of all kinds leave with the banks.
Deposits account can be defined as an account, which is
opened to earn interest.
The term deposit is highly misleading. It is not something deposited for safe keeping, like
currency in a safe deposit box. Bank deposits are not like that. When one brings currency to a
bank for "Deposit" the bank does not put the currency in a vault. It may put a small fraction of
the currency in the vault as "Reserves" but it will lend most of deposits to some one else or buy
an investment.
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Like all banks, deposit department has acknowledged its worth as the most important. Almost
all the operations generate from the deposit department and with due course of time reflect
back to the deposit department.
In order to attract funds, bank has introduced various types of deposits schemes that may suit
the needs and tastes of a large body of depositors.
In this department, I gain the practical knowledge about opening account. This department
deals with opening current and saving account for its customers and all matters regarding
thereof.
Types of Customers
The customers opening current and saving accounts can be categorized as following.
• Individual
• Firm
• Company
• Trust
• Staff
• Others
Opening Accounts
In order to open an account, first of all the customers have to fill a form prescribed by the bank.
The person is required to bring some reference or introduction for opening the account. In
askari bank limited, Introducer should be the person who has any account with bank.
There are various types of accounts which may be opened by any one like as trust, individual
…etc. some accounts are specific for some specific categories like as Basic Banking Account
for low level of income peoples. Following are the types of which I filled the accounts.
Types of Accounts
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Current Account
• Current A/c is basically used to meet the daily transactions.
• No interest is paid on current accounts
• In case of current a/c customers can draw money at any time when customer needs it.
There is no restriction that customer cannot draw money before such & such time so we
can say there is no time limit.
• Limited company, partnership firm, club, society or association joint and sole
proprietorship can open this account.
• Minimum balance acceptable by the bank to maintain the account is Rs.5000/-.
• There is no minimum balance requirement by the askari bank limited.
• PLS
• In case of saving accounts, account holder gets profit.
• In Bank askari bank limited saving a/c is used as current a/c, & there is no main
difference between current & saving account except profit. Limited company,
Partnership Company, joint & sole proprietorship can open this account.
• Balance acceptable by the bank to open this account is Rs.2500.
• The profit is given to the customers at minimum balance during the month.
• Minimum balance requirement is Rs. 10000.
• If balance is below 10000 or no transaction has been made by the client within six
months then some charges are deducted by the bank.
• 2½% zakat is deducted at 1st Ramazan
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According to my practice in bank, when a customer wants to open an account, the bank officer
gives him an application form. All information, which is necessary to be known by the bank,
are requirements of the application form. Form also requires the essential documents to be
attached by the customer.
Required Documents
• Basically following information is required to open an account:
• Title of Account
• Full Name of Applicant
• Occupation
• Address
• Telephone No.
• Currency of account
• Nature of Business
• Introducer’s Name, Address & Signatures
• Special instruction regarding the account
• Initial Amount of the Deposit
• Signature of the applicant
• Reference’s Signature and name
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Some important information regarding introducer e.g. the name and account number of the
introducer is written on the form. Then in order to find out whether he is a true introducer or
not, a letter is sent to him thanking him for this introduction so that anything wrong may come
into notice.
There are different requirements for different types of accounts and accountholders.
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During my period of internship, I observed that when an account is opened then a cheque is
issued to the customer for drawing his money at per rules. Following procedure is adopting for
the issuance of cheque. A cheque book contains;
• ten,
• twenty five,
• fifty or
• Hundred leaves.
The cheque book also carries a requisition slip for the issuance of the new cheque book. This
slip is duly filled and singed by the customer. The signature of the customer is verified by the
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bank and new cheque book is issued to the customer and serial numbers of the cheque are duly
entered in the book of the bank. Along with the signature, person should also write his full
name & address.
Bank deduct the charges five rupees per leave from the customer’s account. The officer keeps
and maintains the cheque book register Cheque book inventory and cheque books issued are
recorded in this register. The account number for which the cheque book is issued and the
number of leaves are also recorded. One cheque in each cheque book is pasted for issuance of
new cheque book. If client fails to present this cheque then Rs. 200 fine along with five rupees
per leave are deducted form the client’s account for issuance new cheque book
Famously know as RTC, is the alternative for paper currency. It is against various standard lot
size paper currencies like as one RTC is equal to Rs. 2500, 5000, 10000. Askari bank issues
one RTC of Rs. 10000. It has serial number. In case of lost, encashment of RTC can be
stopped. It is convenient to carry and save. Following are the feature and procedure which I
learnt to issue it.
• First fill the form then submit the cash to the cashier. It can be issued against cheque of
this branch account.
• Send the RTC to the manager operations for sign.
• Profit is given on each RTC after two months if According to rule if it is not used.
Used for government customer. It means it is used by the clients having transactions with the
government. Normally government contractors used it.
• Cash or cheque is deposited.
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When customer places money with a banker for a fixed period a deposit is termed as
fixed/term/time deposit.
The term deposit is renewed automatically on the date of maturity at the SBP's applicable
rolling rate of interest; the acknowledgement of receipt of money is taken on the letter of
authority after its proper identification. If a deposit receipt is lost or stolen a duplicate receipt is
issued after obtaining an indemnity. It is necessary to obtain a duplicate receipt if original is
lost because it is so worded that banker undertakes to repay the amount on the presentation of
duly discharged receipt.
Deposits on joint names are payable to conditions agreed at the time of their acceptance.
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On expiry the depositor presents the deposit receipt (advice) dully stamped and gets the money
in cash or transfer to his account. It is legally, a depositor cannot demand the payment of his
fixed deposit before the expiry of the stipulated period but generally to oblige the customer,
banker allows them to withdraw their fixed deposit before maturity. In these cases customer are
asked to forgo interest. Deposit receipts issued is called fixed deposit receipts.
Lockers
It is one of the facilities which is provided by the askari bank limited to its valuable clients.
In askari bank limited, lockers are available in the following forms;
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Clearing Department
Second department toward I moved, was the clearance department. It is the department which
is responsible for the clearance of the inward and outward instruments, presented for collection
by the clients or third party.
Clearing is the system by which banks exchange cheques and other negotiable instrument,
drawn on each other, within the specified area, and secure payment for their clients through
clearing house specified time by book entries i.e., State Bank of Pakistan..
Nearly all the banks provide a wide variety of services to their depositors. One valuable service
provided is that of clearing. Clearing department also plays an important role in performing the
activities of the bank.
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Paying Bank
• (The bank, which pays the cheques of his customers, presented by other banks.)
Collection Bank
• (The bank, which collects the fate of cheque on the behalf of customers, presented by
other banks.)
Types of Clearing
Clearing department deals with the two type of the clearance.
These are stated below:
o Outward clearing
o Inward clearing
O/C Procedure
Similarly cheque, which is drawn on other, bank and presented to askari bank limited, Vehari
branch, Vehari are known as outward clearance for askari bank limited, Vehari branch. So
outward clearing results in inflow of funds from paying bank into the clearing account
maintained with clearing house increasing the balance in the clearing account.
Rs. 500 or 16% of instrument amount, whichever is high, deducted from the OBC instrument
amount.
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Stamps
• Special Crossing
• Clearing stamp of next working day.
• A/C payee’s only
• Payee endorsement confirmed
Outward Return
Cheque returned will be treated as inward cheque. In the case of cheque is returned because of
wrong presentation e.g., clearing stamp not affixed or wrong discharge given on the cheque etc.
it should be re-lodged in the next day clearing after rectification of the mistake.
Inward clearing
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Cheque drawn on askari bank limited and presented to other Banks or handed over to askari
bank limited agent in clearing house. That is inward clearance for askari bank limited. So
inward clearing results in outflow of funds to collecting bands reducing the balance in the
clearing account.
• Receive instrument payable by us in inward clearing.
• Time is the essence of clearing, if not returned unpaid then it is presumed to be paid
• Check the total number of instrument matches with the clearing schedule and get
signature on it.
• Scrutinize the cheque on following lines
• Signature verification
• Proper presentation
• The cheque is in order as to the name, date, amount in the words and figure
• Cheque is not damaged or torn nor post dated or stale, alteration, correction and cutting
have been authenticated with full signature of the customer.
• Display customer account on the screen and observe
• Sufficient balance
• Stop payment instruction
• Cheque is from a series of cheques that has been issued to that particular customer.
Post Cheque
• Cancel the cheque
• If limit account refer to the credit department
• PO, DD to respective department for processing and payment (enter in the DD Payable
and Pay order payable register)
Inward return
Return may be of any reason. For example
• Clearing stamp not affixed
• Defect in cheques i.e., post dated cheque
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• Insufficient balance
• Once the decision is made to return the cheque so deliver to NIFT.
Collection
Clearing department deals with money transfer form on place to another. It uses various
instruments for remittance purposes. These instruments are:
• OBC
• IBC
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The cheques drawn on the bank when comes from outstation, it is called inward bills for
collection. Cheques are entered in inward bills for collection register. The date, signature,
crossing etc. is checked and if all things are in order the amount is realized to the relevant
bank. This cheques should have the stamp by the branch i.e. our branch endorsement is
confirmed.
Procedure
• Receive instrument through mail and scrutinize the instrument
• Must be drawn on a customer’s account
• Must not be mutilated
• Must not bear unauthenticated corrections
• Must not be post dated or stale
• Must bear regular endorsements, if any
• Must have the same amount in words and figure
• Entry in IBC register
Remittance Department
“When money is transferred from one place to another place or
from one country to another country to fulfill the requirements of
the customers by the order of the customer, it is called
remittance.”
I worked in this department and realized that Bank remits money in different ways. Some of
these ways are as under:
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IBC and OBC are also dealt by this and clearance department together. I spent apart of time of
my internship duration in this department. I worked on IBC and OBC also. I have explained
these two under the clearance department. Other mode of remittance the amount like as Telex
Transfer, Mail Transfer etc., is not treated in the branch. The instruments on which I worked in
this department are explained here.
Demand Draft
DD (Demand Draft) is a cheque issued by the bank drawn on the same bank’s outstation
branch. The bank charge nominal commission on issuance of demand draft. If lost the holder
must in personal request the bank in writing for the duplicate. The bank if satisfied can issue a
duplicate demand draft after getting the indemnity.
Parties
It involves four parties: -
• Beneficiary (in favor of DD is issued).
• Beneficiary bank.
• Applicant of DD
• Applicant’s bank
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• Cutting etc.
• The designate officer after verification enters the particulars in DD register and makes
the entry in system by giving credit to DD payable.
• In next part the officer through clearing receives the original instrument or non-account
holder physically presents the instrument.
• Officer again verifies the particulars and if the DD is received through clearing then
designated officer enters it in DD register and giver credit to customer by debiting DD
payable.
• If the customer needs the amount in cash then it is verified that the instrument bears the
NIC no of the beneficiary on it
• The instrument is marked as PAID and amount is paid to customer.
• For Rs. 1___ 100,000 = .11% or minimum Rs. 55 only. (whichever is high)
• For Rs. 100,001___ 1,000,000 = .08% or minimum Rs. 225 only. (whichever is high)
• Over Rs. 1,000,000 = .06% or minimum Rs. 1100 only. (which ever is high)
Pay order
Pay order is also a cheque drawn on the bank but it is payable in the same city. The bank also
charges nominal charges for its issuance.
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• First of all it is not necessary that the person who wants to issue pay order, should be
the customer of the bank. So anybody either he is customer of the bank or not can issue
pay order.
• It has the same procedure to issue as DD has.
• It the easiest and safe way to transfer the money locally without carrying.
Parties
• It involves three parties: -
• Bank, who issue it.
• Drawer, who give application for pay order.
• Drawee (the person in which favor it is issued)
Charges
• Rs. 30 for issuance of pay order up to Rs. 1,000,000 at flat rate.
• Above Rs. 1,000,000, there are no charges.
Cash Department
Cash department of askari bank limited is given the complete responsibility of handling all
receipts & disbursement of cash, as a result of transaction & near cash items such as traveler
cheque etc (when they are issued against cash).
It is the sensible department. No one can enter into the cash counter cabin without permission,
even account opening officer for verification of anything else. I also worked with the cash in
charge who sit behind the cash counter. It was allowed to move in the cash In charge officer
freely but not go the cash counter cabin. So whatever I learnt learnt from the cash in charge.
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Following are the major functions of the cash dealing department of askari bank limited.
• Cash receipts (or receive deposits)
• Encashment of valid instruments
Cash department of askari bank limited is a separate close part covered with glasses. No one
other than cash department's employee is allowed to enter into that area. That’s why I did not
work in this department but I have gained knowledge about it from teller of askari bank
limited.
Cash Receipt
The depositor uses cheque deposit slip (or cash deposit slip) for depositing the amount.
Information required
All the details are required regarding date, account number, and amount in words & figures,
title of account & signature of depositors.
Procedure
The cashier first verifies all the requirements of the cash deposit slip that whether these are
fulfilled or not & verifies the amount written in words & figures. The deposit slip is stamped,
cash is received & second copy is given to the depositor.
Encashment of a Cheque
Instrument in Writing
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It must be in writing. However, there is no bar on writing material but the cheque
written with lead pencil is not honored by the bank in practice because unauthorized
alternations can also easily be made are difficult to detect so a cheque should be pen
written..
Drawer’s Signature
The document in order to be validly called a cheque must bear the drawer's (account
holder) signature or that of his authorized person. At the time of opening an account a
customer provides a banker with a specimen of his signatures, so the signature on the
cheque must tally with that.
Sufficient Balance
Sufficient balance should be present in the customer's (drawer's) account to encash
cheque.
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The customer informs the cash department on telephone or face-to-face meeting to stop
payment, but later a written instruction must be made on a prescribed form.
If customer make stop payment instruction to the bank and bank make payment to some one
else after lodgment of stop payment instruction in the computer, Bank would become liable for
this fault.
Agri-Credit Department
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Vehari is an agricultural area. Majority of the population depend on the cultivation for living.
Government of Punjab is providing the incentives to the farmers for the betterment of the
agriculture sector. Askari bank limited is one of them who is paying the special attentions on
the agriculture sector. During my internship I observed that major of the Askari bank limited
agriculture products or services have been introduced by the top management itself. These
products are not the copied of other banks. Head of agriculture finance division, M. Rafeeq,
EVP of this division has been introduced very popular Agri-loaning types. I will say him the
founder of modern Agri-bank products in the Pakistan.
Following are the products are dealt in the Askari bank limited, Vehari branch.
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Mark up
• Current markup on Agri-term finance is thirteen percent.
• It varies from time to time. So, markup rate on finance is varying with the variation and
borrower has to ay according to new markup percentage.
Insurance
• Of crops / fields, 2% of total loan as insurance is charged. Askari bank has the contract
with the united insurance.
• On life following provisions are made.
• Less 55 years----------0.3% of total loan amount.
• 55 to 65 years---------0.5% of total loan amount.
o Health certificate is required.
• Above 65 years-------one percent of total amount.
o Health and medical certified is required.
• Askari bank limited has the contract with the metropolitan insurance co.
Evaluation Survey:
• For less then .5 million, no evaluation of land is require4d.
• For above .5 million, evaluation is required which is made by the evaluation
companies, approved by the PBA.
Procedure:
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• ACO check documents and if found right and able to get the loan, further procedure is
run.
• All documents along with application are forward to ACO. Application also mentioned
type and limit of loan. Sometime limit is mentioned by ACO.
• These documents along with application are forward to regional manager, Lahore.
• RGM check it and if found correct then send to agriculture credit department (ACD).
• After completing procedure and requirements, ACD send it back to RGM.
• RGM send these documents to Agri-department, document forwarding branch.
• Agriculture credit department send it to RCAD, Multan.
• RCAD sanction the loan limit and send back to Agri-credit department, document
sending branch.
• Now procedure is complete and loan is sanctioned.
• After all, documents are sent to RGM, Lahore for safe custody.
• Later, these documents can be required back by Agri-credit department for removal of
any discrepancy or for any other purpose.
Required Documents:
• Fard-e-malkiat.
• Khusra gardawri
• Osat bay
• Four attested photo copies of NIC.
• Two attested pictures.
• Fard-e-malkiat and attest copies of NIC of two guarantors.
• Aks Shajra.
• NEC (non-encumbrance certificate).
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CBSG Department
CBSG stands for consumer banking services group. It is the department which is directly under
the divisional office. In branch it is under the branch manager. It is in nature of personal
finance. Lending is made to the salaried employees without any security, just on the salaries.
Lending is made up to fifteen months salary. Following are the features of the financing under
this department.
Features:
• It in nature of running finance.
• It works directly under the divisional office. In
branch it is under the branch manager.
• It is provided to the salaried employees.
• Up to fifteen salaries, loan is sanctioned.
• Normal markup rate is charged.
Required Documents:
• Two attested copies of applicant’ NIC.
• Two attested copies of each two guarantor’
NIC.
• Evidence or voucher of salary.
• Fulfillment of application form.
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Credit comes from the Latin word "creditus" which means, "to believe." Credit allows us to
buy things, which might not be able to afford all at once by letting us pay over a period of time.
But to obtain credit, creditor believes that bank is trustworthy and responsible.
This is the department who provides the loans for the fulfillment of the needs. It sanctioned the
business loans, house loans and SME loans also.
I worked in this department for one week. As I have told earlier that Vehari is an agricultural
area. Around about 85% to 90% lending is made in agriculture sector by the Askari bank
limited, Vehari branch. In one week which I spent in this department, there was just one or two
case in the process. However I tried lot of to learn about it.
Terminologies:
Guarantees
When an application for advance cannot offer any tangible security, the banker may
rely on personal guarantees to protect himself against loss on advances or overdraft to
the applicant.
Mortgage
A mortgage is the transfer of an interest in specific immovable property for the purpose
of security the payment of money advanced or to be advanced by; way of loan, and
existing or future debt, or the performance of an engagement, which may rise to a
pecuniary liability. The transfer is called a mortgagor, the transferee a mortgage.
Pledge
A formal contract whereby the borrower agrees to deposit goods/ documents with the
creditor on the condition that those will be redelivered to the depositor if the debt is
repaid or can be sold by the creditor if the borrower defaults. After recovery of dues
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from sale precedes the surplus if any is paid back to the borrower Possession passes to
bank, ownership remains with borrower
Hypothecation
When moveable property/ goods are charged with the amount of debt but neither the
ownership nor the possession is passed to the lender. It is said to be hypothecated. By
virtue of letter of hypothecation bank can take possession of hypothecated goods in
case of default of the borrower.
Running Finance
The finance type in which markup is charged on the amount which the borrower use.
And on remaining amount which borrower has in the bank account, markup is not
charged. Common users of this type of finance are;
• Agriculturists
• Seasonal businessmen----etc.
Term Finance
The finance type in which markup is charged on the whole amount. It is irrelevant that whether
borrower use the portion of the whole finance amount or whole finance amount.
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Financial ratio analysis is the calculation and comparison of ratios which are derived from the
information in a company's financial statements. The level and historical trends of these ratios
can be used to make inferences about a company's financial condition, its operations and
attractiveness as an investment.
Ratio Analysis enables the business owner/manager to spot trends in a business and to compare
its performance and condition with the average performance of similar businesses in the same
industry. To do this compare your ratios with the average of businesses similar to yours and
compare your own ratios for several successive years, watching especially for any unfavorable
trends that may be
starting.
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Specialized Analysis
147,344,027 * 100
166,033,588
2006 = 89%
130,140,120 * 100
2005 = 145,099,907 90%
Comments
90%
90%
90%
This ratio shows the activities of 89%
89%
the management towards the 89%
89%
utilization of resources or assets 89%
88%
for return. Although in year 2006 2005
2,249,974 * 100
147,344,027
2006 = 1.53%
2,021,996
2005 = 130,140,120 1.56%
1.54%
that this is the profitability type
1.53%
ratio. Here is a decreasing trend in
1.52%
the return on earning asset. It is not 1.51%
2006 2005
good. Due to economy situation,
there may be some limits which interrupt but there should be higher return on earning assets as
compare to current situation.
5,619,608 * 100
147,344,027
2006 = 3.8%
4,502,324
2005 = 130,140,120 3.5%
3.50%
expenses. There is increasing
3.40%
trend in the current year as
3.30%
graphical presentation is 2006 2005
= Deposit / Equity
131,839,283
11,053,230
2006 = 11.93
118,794,690
2005 = 8,813,483 13.48
13.5
This ratio shows the contribution of
13
deposits and capital towards the earning 12.5
or assets of the financial institution. As it 12
11
the deposit time capital ratio but this is 2006 2005
= Loans / Deposits
107,572,322
131,839,283
2006 = 0.82
96,149,137
2005 = 118,794,690 0.81
Comments
Loan to Deposit Ratio
General Analysis
Investors’ Analysis
2,021,996,000
150,701,800
2005 = 13.42
13.5
13
12.5
12
11.5
11
10.5
10
2005 2006
Rs.
There is a decreasing trend in this ratio.
104.95 It is not sufficient. There is need of
11.23
2006 = 9.35 improvement.
126.80
13.42
2005 = 9.45
9.45
9.4
9.35
9.3
2005 2006
Rs.
It shows the portion of current
1 earning per common share. It is not
104.95
2006 = .0095 sufficient as it is showing the
decreasing trend.
1.50
126.80
2005 = .012
Graph
Dividend Yield Ratio
0.012
0.01
0.008
0.006
0.004
0.002
0
2005 2006
Rs.
It shows the ratio of dividend
1 distributed among the shareholders.
11.23
2006 = 0.089 It is low ac compare to last year. It
may be due to high percentage of
retained earning.
1.50
13.42
2005 = 0.11
0.12
0.1
0.08
0.06
0.04
0.02
0
2005 2006
91.50%
91.00%
90.50%
90.00%
89.50%
89.00%
88.50%
88.00%
87.50%
2006 2005
Rs.
It shows the value of per share. There
11,053,230,000 is a decreasing trend in the book
200,433,300
2006 = 55.15 value per share.
8,813,483,000
150,701,800
2005 = 58.48
59
58
57
56
55
54
53
2005 2006
Overall Comments
This type of analysis is also called market analysis. It gives the bird’s eye view of over all
performance of the organization like as price earning ratio dividend pay out ratio and earning
per share etc. is the gauge of the investors. This years company’s over all performance needs
further attention and improvement. Earning per share remains lower then the last year. This
may be due to high expenses ratio as compare to last years. Monetary policy also effect on the
EPS.
Profitability Ratios
Return on Equity
2,021,996 * 100
8,813,483
2005 = 22.94%
Return on Equity
Graph
23.00%
22.00%
21.00%
20.00%
19.00%
2006 2005
2,021,996 * 100
145,099,907
2005 = 1.39%
Graph
Return on Assets
1.40%
1.40%
1.39%
1.39%
2006 2005
Return on Investment
2,021,996 * 100
133,332,982
2005 = 1.52%
Return on Investment
Graph
1.52%
1.51%
1.50%
1.49%
1.48%
1.47%
2006 2005
Overall Comments
Profitability is the ability of the institution to generate earnings. Analysis of profit is of vital
concern to stockholders since they derive revenue in the form of dividend and others.
Increasing in the profit may increase the market price of share. Management use profit as a
performance measure. Here the over all profitability of the bank remains lower then the
previous year. It may be due to economy condition of the country and the monetary policy.
From several years, competition environment has been increased in the country. Bank’s
management needs further improvement towards the profitability.
Solvency Ratios
Debt Ratio
in 000’ Rs.
There is a slightly decreasing in the
154,980,358 debt ratio. It shows the better
166,033,588
2006 = 0.93 condition. Public can trust on the
institution.
136,286,424
145,099,907
2005 = 0.94
0.94
0.935
0.93
0.925
2005 2006
Equity Ratio
in 000’ Rs.
This ratio shows the equity ratio in
11,053,230 the total asset of an institution. There
166,033,588
2006 = 0.067 is an increasing trend in the equity
ratio. This may be due to the issuance
of or bonus of shares.
8,813,483
145,099,907
2005 = 0.061
Equity Ratio
Graph
0.068
0.066
0.064
0.062
0.06
0.058
2005 2006
= Debt / Equity
in 000’ Rs.
Ratio or equity is increasing as
154,980,358 compare to company’s debt as it is
11,053,230
2006 = 14.02 clear by this ratio.
136,286,424
8,813,483
2005 = 15.46
Graph
15.5
15
14.5
14
13.5
13
2005 2006
Overall comments
This ratio shows the ability of the firm to meet the debt losses and shows the ratio of debt and
equity in the assets towards the earning. Solvency ratios show the better picture. One can say
solvency ratio is remaining same this year as the last year but with slight difference.
Company’s debt to equity ratio has been decreased. It means bank has been increased equity
ratio which is clear from the equity ratio. Debt ratio has been increased.
12,269,472,000
150,701,800
2005 = 81.42
100
80
60
40
20
0
2005 2006
in 000’ Rs.
This ratio shows the decreasing trend
8,356,026 in the operating cash to cash
223,246
2006 = 37.43 dividend.
12,269,472
250,285
2005 = 49.02
50
40
30
20
10
0
2005 2006
in 000’ Rs.
This ratio shows the bank’s ability to
8,356,026 cover the total debt with the yearly
154,980,358
2006 = .054 cash flow. There is a decreasing trend
in the ratio.
12,269,472
136,286,424
2005 = .090
0.1
0.08
0.06
0.04
0.02
0
2005 2006
Overall Comments
These types of ratios indicate the flow of cash in an organization towards the arning. This ratio
shows the organization’s ability to meet any liability in terms of cash. Or one can say that how
much the organization has ability to need the others like as cash dividend, total debt….etc. this
years’ cash flow ratios shows the decreasing trend overall as you can see that operating cash
per share cash flow has been decreased. Firms’ operating cash to cash dividend and total debt
ability has also been decreased. This coming year, bank need more operating cash flows
towards earning and to meet the deficiency so that investors and general public can interest in
the bank’s policies
“In nutshell, banks ability to earn has been effected. Profitability ratio and cash flow has also
been affected. Solvency ratios show the better trend as the bank has been increased the equity
ratio as compare to debt this ratio. This may also be one of the causes of company’s low profit
as compare to last year. But other indicators indicate that bank is in growing progress. So in
Trend
Analysis
Horizontal Analysis
Profit & Loss Account
Mark up Earned
2006
2005
2004
2003
2006
2005
2004
2006
2005
2004
2003
2006
2005
2004
2003
2006
2005
2004
2003
2006
2005
2004
2003
2006
2005
2004
2003
Balance Sheet
Description 2003 2004 2005 2006 Speed Dire- Trend
ction
2006
2005
2004
2003
Total Liabilities
2006
2005
2004
Total Equity
2006
2005
2004
2003
Deposits
2006
2005
2004
2003
2006
2005
2004
Total Assets
2006
2005
2004
2003
2006
2005
2004
2003
Advances
2006
2005
2004
Investment
2006
2005
2004
2003
Vertical Analysis
Profit & Loss Account
Expenses % % %
Total Non-Interest
Income
46.68%
Total Non Interest
66.13% Expenses
35.29%
23.41% Profit after Tax
Total Non-Interest
Income
75.10%
Total Non Interest
83.35% Expenses
36.40%
41.12% Profit after Tax
16.98% 44.61%
Profit after Tax
Balance Sheet
% % %
18.62% 5.91%
Total
Liability
Deposits
94.09%
72.74%
Borrowings
12.86% 5.61%
Total
Liability
Deposits
77.75% 94.39%
Borrowings
7.20% 6.07%
Total
Liability
Deposits
81.87%
93.93%
Borrowings
9.01% 6.66%
Total
Liability
Deposits
79.41%
93.94%
Investment
Investment
59.73%
52.44%
The internal and external situation analysis can produce a large amount of information, much
of which may no be highly relevant. The SWOT analysis can serve as an interpretative filter to
reduce the information to a manageable quantity of key issues. The SWOT analysis classifies
the internal aspects of the company as strengths or weaknesses and the external situational
factors as opportunities or threats. Strengths can serve as a foundation for building a
competitive advantage, and weaknesses may hinder it. By understanding these four aspects of
its situation, a firm can better leverage its strengths, correct its weaknesses, capitalize on
golden opportunities, and deter potentially devastating threats.
Internal analysis
External analysis
An opportunity is the chance to introduce a new product or service that can generate superior
return opportunities can arise when changes occur in the external environment. Many of these
changes can be perceived as threats to the market position of existing products and may
necessitate a change in product specification or the development of new products in order for
the firm to remain competitive. Change in the external environment may be related to:
• Customers
• Competitors
• Market trends
• Social changes
• New technology
• Economic environment
• Political regulatory environment …. Etc
After working as internee for eight weeks in the Askari bank limited, Vehari branch, and
analyzing the over ratios and other things, I have come across the following SWOT analysis of
Askari bank limited
Strengths
ATM Network:
Bank has the largest ATM network cross the country. The customers of Askari bank can
withdraw the cash at anytime and at any place. Askari bank limited has one link 1300
ATMs across the country. Not only this, even one can deposit the cash with the help of
ATM cards.
Customized Solutions:
The management of the bank believes in customer focused banking rather than the
products oriented banking. The products and services designed by the bank are
specially tailored to the individual needs of its customers.
Electronic Banking:
The revolution in the banking in the form of electronic banking operations have opened
avenues of excellent, efficient and quick services saving the time and costs of the
customers and fortunately Askari bank is among those few banks who are already
reaping the benefits of electronic transactions.
Phone banking:
Phone banking services is very attractive for those classes of customers who do not
have time to personally come to the bank i.e. banking on the phone line thus saving the
precious time of the customers. Not only this, even one can transfer electronically
without coming to branch.
Weaknesses
In my opinion, these are the weaknesses that might be detrimental to the efficiency and
profitability of the bank.
Dual recoding:
Although all the banking at Askari bank is computerized and online but still the bankers
use the make their entries in the accounting register. This is not the tome consuming but
expensively also.
issue as the hob satisfaction level of the employees working at Askari bank limited, was
quite loss.
Lack of specialization:
The most and useful concept given by Adam Smith in 1776 seems to be missing
in the bank. The employees are constantly rotated from one job to another job of
totally different characteristic in the view of giving them the know-how of the
working in all the departments. But this is not a very good tactics by the
management. Otherwise the situation might be like this “jack of all and master
in none”.
Centralization:
There is a high degree of centralization in the bank. Almost all the decision-
making is in the hands of the upper management. But centralization is effective
up to a certain level otherwise it becomes inefficient and at times costly too. I
personally observed that delay occurred in the operations of the employees only
due to the fact that they had not got any instructions from the head office.
Opportunities
There are opportunities also exist for the Askari bank limited to capture the market not only
from investor’s perspective point of view but also form general public’s point of view.
Following are the main opportunities which Askari bank has in the market.
very small amount. Due to this reason, Askari bank getting the trust of foreign investors
and this lead to the foreign investment.
Overseas branches:
Today world has become a global village. Regions are going to boundary less. Askari
bank has just one OBU. It has the opportunity to do the business across the boundary.
Islamic banking:
Islamic banking in Pakistan has been started since the decade of 1980. according to a
newspaper, Islamic banking will get ten percent market share of the total banking in
Pakistan at the start of next decade. All banks have started the Islamic banking. But yet
there is no up to the mark progress. Askari bank has the opportunity in this sector.
opportunity to take the market share in the imports and exports as it has strong
worldwide network with the other banks.
Threats
Opportunities come with the threats. These threats may be from the competitor or general
public or from anyone. Opportunities for Askari bank have also brought the threats. Askari
bank is facing the following major threats from the market today.
High charges:
The schedule of charges indicates that the fees charged by the bank on the various
services it provides are high then the normal. It may result in decrease in the number of
its existing customers. Further more, this could be very alarming situation for the bank
in case some of the competitors grasped the opportunity and lowered its rates. The
result would be either the lost of market share or decrease In the charges resulting in
lowering the bank’s income.
Mergers of banks:
Today banks are merging by mutually exclusively like as merger of prime bank with
ABN. Arrival of new top banks of the world and merger of the banks is increasing the
threats for the growing banks like as Askari Bank Limited.
Askari bank limited has been incorporated in 1991. It has reached to sixteenth year in the
current year. Having more than 11.1 billion equity and have supported hand of Army Welfare
Trust. It has been grown rapidly. Today it stands in the “A” class banks category due to the
successful strategies. It has been started many of mega projects like as Islamic banking,
banking investment and OBU. I have worked as internee for eight weeks in this bank, Vehari
branch. I have learnt lot of things which could be possible during eight week and which were
operated in that branch. I have made analysis like as SWOT, Financial Ratios. Following are
the points which cover the overall aspects of what I have been analyzed.
Assets of Askari Bank Limited has been increased. And expenses of the bank have also been
increased. Analysis shows that expenses increasing ratio is higher then the increasing trend of
Assets and net margin of the bank. Earning per share has been decreased by Rs. 2.19 which is
approximately less16% then the earning of the last year. One major thing is the dividend yield
ratio and dividend payout ratio. Dividend yield ratio has also been decreased. If an organization
is going to expand its business or that organization is in the growing process or at initial stages,
company retained more retained earning and pays less per share. This year askari bank is going
t expand. It is establishing its branches not only cross country but also in the remote areas. This
thing requires more capital. So, we can say due to this reason askari bank’s retained earning is
high. Overall investor’s analysis is sufficient. High expense ratio has decreased the overall
profit of the bank. It should be controlled to achieve the targets.
Return on equity, assets and on investment is mix. We can say that it is approximately equal to
the last year. Return on assets has been increased. It shows the efficient utilization of the assets
towards the earning. Return on investment still remained the same as last year return on
investment.
In year 2006, bank has been increased the equity ratio in the total capital. It decreased the debt
ratio. In the equity, debt ratio is 14.02 which were 15.46 in year 2005. it shows the trust of
investors in the bank and bank management want to decrease the debt ratio of the bank which
might be favorable for the bank. Effective internal audit is also one of the main causes of the
trust of investors on the bank.
Earning asset to total asset ratio is 89% which shows the efficient use of the resources towards
the earning of the profit. It shows that management is using the earning resources efficiently.
Return on earning assets is not much efficient but is sufficient as the bank is in growing
process. Net margin has been increased from the last year. Net margin for the bank year 2006 is
3.8% which was 3.5% in the bank year 2005. Net margin is the net earning of the bank on the
advances. Advances include both advances to the public and to the financial institutions. Net
margin can be increased more than current if bank reduce the markup rate slightly. It is due to
because bank’s markup rate of the bank on advances is high more than many of other banks. If
bank reduce the markup rate then it can give the more advances to the public because due to
low markup rate public will borrow from the askari bank limited.
Deposit time capital ratio is 11.93 percent which is less then the last year. This ratio is
favorable for the bank in both cases, in decreasing trend and in increasing trend also. But
generally it is favorable when it shows the high result. Here this ratio is showing the decreasing
trend. It is not favorable because deposit of the bank has been reduced by 11.5%. Although it is
sufficient but should be more than the current. Loan to deposit ratio is sufficient. But it can be
more if bank makes the efforts. I am saying it is because banks main earning is the difference
between markup on advances and deposits.
Bank is not introducing the new products. And it is not marketing the existing products
efficiently than other banks are doing. Bank should introduce the new products. It is coxcomb
that askari bank limited is leading the agriculture banking. Head of the Agriculture division has
introduced the lot schemes and products for the farmers of the country. We can say that in this
sector bank is taking the steps equal to government.
Today era is the era of efficient HR. now almost every organization has the HR Department as
every one knows the importance. Satisfied employees will create the satisfied customers and
satisfied customers will satisfy the employees. So during my internship, I observed that
employee was not satisfied from their job. One reason was the long working hours with the
salary for officially hours. It is very coxcomb that askari bank limited has taken the initiative of
increasing the salaries of employees. It has been increased the salaries of employees more than
the market demand. It proves that HR Department of the bank is strong and efficient also.
It has another edge that it has the back hand support of Army Welfare Trust which has many of
other projects like as; askari leasing, askari cement etc.
Overall bank’s progressive remained well. Banking is growing rapidly. Just in sixteen years of
banking, it has been spread in various sectors like as investment, OBU, Islamic Banking. it has
the lack of Islamic bank branches. It should increase the Islamic branches cross the country
because today people prefers the Islamic banking. It has been contributed towards the
economic growth. Due to which it has to face challenges from the competitors.
Organization’s Dilemma
Askari bank has the supporting hand of Army Welfare Trust (AWT) as it is the project of AWT.
Bank has made progress with rapidly growth but still it has some deficiencies. Askari bank’s
ATMs network is limited and existing network is not working properly. As the Pakistani
economy is growing up, competition in each sector especially is obviously will come. Askari
bank according to me has not adopted the right policies in the current year as its overall
progress is below then the last year. HR Department is not working properly. Employees are
not satisfied. According to the current news, bank has taken the steps towards the solution of
this dilemma as it has increased its employee’s salaries more then the market demand. It should
increase the number of branches and should make the efforts towards the increasing of per unit
profit. Debt to equity ratio is favorable but it should insert more investment whether through
equity or debts. Major dilemmas of the bank are the HR solution and the strategies which
should face the competitors. If bank solves these two quandaries, it will get again the best
quality award and “bank of Pakistan”.
Askari Bank Limited is a well-known financial institution in the banking sector, it is said,
nothing is perfect in the world, and there is always space for deficiencies. Deficiencies are
point out for the correction. Following are recommendations for the management of Askari
bank limited to overcome the deficiencies.
HR Department Role:
The quality of human resource lies at the center of every organization’s success and no
doubt Askari bank Limited is fully aware of the importance of a satisfied and well-
trained work force that gives completive advantage but the problem which I have
observed is that employees of Vehari Branch don’t have enough training about their
products. The state of the art training and development center at Askari Bank Limited
should arrange workshops and seminars for employees at every level to empower them
professionally.
Markup Rate:
Today is the era of competition. Due to the new mergers and arrival of world class
banks in Pakistan competitive environment is increasing. To compete the competitors,
Askari bank should reduce its service charges and increase the rate of return to
depositors and reduce the markup rate on advances.
Decision Making:
Askari bank should give the authority to lower level management or employees like as
branch manager to make the decision at sight. It will reduce the cost and time and
customer satisfaction level will increase.
Conclusion