Squall (Better) Training Manual: Models

SQUALL(BETTER) TRAINING MANUAL
Models : WF350
march. 2009
CONTENTS
1. Product Instruction
2. Instruction of Function
3. Test Mode & Error Check 4. SVC Information 5. Reference Information 6. Disassembly & Reassembly
1-1. Concept
1.Product Introduction
VRT (Vibration Reduction Technology] : the lowest vibration & noise level
Energy Saving : Highest Energy Efficiency

Stylish Design Vibration Reduction Technology Extra-Capacity (4.3 Cu.ft .IEC) Energy-Efficient : MEF over 2.9 Tender Drum
Main Feature
Sub. Feature
DD motor Garment + during Washing Delay Start: up to 24 hours Child Lock Ergonomic Dispenser
1-2. Specification
Grade Capacity (Cu.ft. IEC) Motor type MAX RPM
WF409 4.3 cu.ft DD Motor 1,150
VRT
Main Spec Steam PureCycle Diamond Drum Garment + Washing Cycle Display MEF Target Performance WCF Energy Consumption (kWh/year) Dimension (W*D*H)
Yes
Yes yes yes Yes 11 Cycles Graphic LED 2.9 3.1 107 27 x 31.6 x 39inch
1-3. Product Dimension
Dimension Height-Overall (A) Width (B)
Inch (Cm)
39 (99.1)
27 (68.6)
Depth with Door Open at 90 Degrees (C)

Depth (D)
51.7(131.4)
31.6(80.3)
3.Instruction of Function
3-1. Control Panel
3 2
1. Cycle Selector
1. Select the appropriate cycle for the type of load. This will determine the tumble pattern and spin speed for the cycle. - Normal : For most fabrics including cottons, linens, and normally soiled garments. - Heavy Duty : For sturdy, colorfast fabrics and heavily soiled garments. - DEEP STEAM : For heavily soiled, colorfast garments, this cycle provides high washing temperature and steam and is efficient in cleaning stains. - Perm Press : For wash-and-wear, synthetic fabrics, and lightly to normally soiled garments. - Sanitize : For heavily soiled, colorfast garments. This cycle heats the water to 150F to eliminate bacteria. - Bedding : For bulky items such as blankets and sheets. When you are washing comforters, use liquid detergent.
3-1. Control Panel
1. Cycle Selector
Select the appropriate cycle for the type of load. This will determine the tumble pattern and spin speed for the cycle. -Delicates : For sheer fabrics, bras, lingerie silk, and other hand wash-only fabrics. For best results, use liquid detergent. - Hand Wash : For hand washable, special care garments. - Wool : For machine-washable wool. Loads should be under 8 pounds. - Quick Wash : For lightly soiled garments needed quickly. - Rinse + Spin : Use for loads that need rinsing only or to add rinse-added fabric softener to a load.
3-1. Control Panel
2. Digital graphic display

Displays the remaining cycle time, all cycle information, and error messages.
3. Select Cycle Option

Press these buttons to select different cycle options. - Pre Wash : To use this feature add detergent to the Pre Wash section of the detergent compartment. -Steam : Press this button to use steam. Steam Care is available with Heavy Duty, Normal, Perm Press, sanitize, Bedding cycles. For heavily soiled, colorfast garments. Steam care improves stain treatment and use less water of each cycle.
3-1. Control Panel
- Pure Cycle : helps to keep your washing machine clean even without any chemical detergent or bleach. Keep your drum cleansed and odorless with this specialized cleaning program. - Delay Start : Any cycle can be delayed for up to 24 hours in one-hour increments. Displayed hour
indicates the time at which the wash will be started.
4. Temperature selection button

Press the button repeatedly to cycle through the different water temperature options. Hot/Cold - Whites and heavily soiled, colorfast items. Warm/Warm - Colorfast items. When warm rinse is selected, only the final rinse will be warm. The other rinses will be cold to conserve energy. Warm/Cold - Moderately soiled, colorfast items; most wrinkle-free items. Cold/Cold - Brightly colored, very lightly soiled items..
3-1. Control Panel
5. Spin selection button

Press the button repeatedly to cycle through the different spin speed options. High - Use for underwear, t-shirts, jeans and sturdy cottons. Medium - Use for jeans, wrinkle-free or wash-and-wear items and synthetics. Low - Use for delicate items needing a slow spin speed. No Spin - Drains your washer without spinning. Use for extremely delicate items that cannot tolerate any spin.
3-1. Control Panel
6. Soil Level selection button

Press the button to select the Soil Level/washing time. Heavy - For heavily soiled loads. Normal - For moderately soiled loads. This setting is best for most loads. Light - For lightly soiled loads.
3-1. Control Panel
7. Signal button
Signal On/Off - Press the button to increase or decrease the end of cycle signal volume or turn off the signal.
8. Start/Pause selection button

Press to pause and restart programs.
9. Power button
Press once to turn your washer on, press again to turn your washer off. If the washer is left on for more than 10 minutes without any buttons being touched, the power automatically turns off.
3-2. Child Lock Spin + Soin Level
Activating the Child Lock function Press and hold both the Spin and Soil Level buttons simultaneously for approximately 3 seconds. If the Child Lock function is activated, the door is locked and the Child Lock [ ] lamp is lit. If the Start/Pause button is pressed after the Child Lock function is activated, none of the buttons will work except for the Power button. If a button is pressed when the buttons are locked, the Child Lock [ ] lamp blinks.
Pausing the Child Lock function When the door is locked or the buttons are locked by the Child Lock function, you can pause the Child Lock operation for 1 minute by pressing and holding both the Spin and Soil Level buttons simultaneously for approximately 3 seconds.
If Child Lock mode is paused temporarily, the door lock is released for 1 minute for user convenience. During this period, the Child Lock [ ] lamp blinks. If the door is opened after the minute is over, an alarm sounds for up to 2 minutes. If the door is closed within the 2 minutes, the door is locked and the Child Lock function is reactivated. If the door is closed after the 2 minutes, the door will not be locked automatically and no alarm will be heard. Deactivating the Child Lock function Press and hold both the Spin and Soil Level buttons simultaneously for approximately 6 seconds. If the Child Lock function is deactivated, the door is unlocked and the Child Lock [ ] is turned off. Child Lock is a function to prevent children or the infirm from accidently operating the washer and injuring themselves. If a child enters the washing machine, the child may become trapped and suffocate. Once the Child Lock function is activated, the Child Lock function continuous working even if the power is turned off.
Opening the door by force can result in injury due to damage to the product. To add laundry when the Child Lock function is activated, you have to first pause or deactivate the Child Lock function. If you want to open the door of the washing machine when the Child Lock function is activated: Pause or deactivate the Child Lock function. Turn the washing machine off and then on again.
3-3. Garment+
It is possible to add or take out laundry during water supply with the Garment + lamp illuminating. If push Start/Pause button, the door is unlocked immediately. In case of too hot or too much water in washer, the door can not be opened. After closing the door, one more push Start/Pause button to make washing process going on continuously.
3-4. Water Flow
Bleach Main (H) Pre Wash
Main (C)
3-5. Automatic Dispenser The washer has separate compartments for dispensing detergent and color-safe bleach, chlorine bleach and fabric softener. All laundry additives are added to their respective compartments before starting the washer. The Automatic Dispenser MUST ALWAYS be in place before starting the washer. DO NOT open the Automatic Dispenser when the washer is running.
4. Test Mode & Error Check

4-1. Test Mode
Special Test Mode
Power Off State
Quick Test Mode EEPROM Clear Mode Continuous
Power On State (Normal User Mode)
Cycle Mode Service Mode Quick Spin Test Mode Cycle Count Check Mode S/W Version Check Mode Fast Time Down Test Mode Board Input Test Mode Diagnostic Code Check Mode Demo Mode
Test Mode: Each Test Mode for the Squall Washer is as follows in the coming pages. The test modes indicated by the red arrows are the modes unable to get an access once the washing cycle has started due to safety reasons.

4-1-1. Quick Test Mode
Definition of Quick Test Mode: - Check operation of all LEDs (Verify faulty LED). - Check model and software version. - Check different operating modes (e.g. water valve, motor, door, drain pump, etc.).
How to Enter: - Plug in. - Press Soil level, Signal and Power Key at the same time.

CAUTION : Quick Test is factory Test. So when start the quick Test, EEProm is cleared automatically
Quick Test Mode:

1. All LEDs light up and it sends out Beep Sound when it enters into the Quick Test Mode. (Including 7-Segment) 2. Displays software version for a sec. (Ex. If S/W Version is 23, 7-Segment will display E123) 3.When the software version displayed, you can check the Button and LED(if you press the button, the LED turn on). turn the jog-dial so that the version disappears
4. When model information is being displayed, press the following keys to test various components. - Temp Key : Water Valve Test - Spin Key : Door Lock/Unlock Test - Soil Level : Water Heater, Steam Heater ON/OFF - Signal Key: Drain Pump Test

Water Valve Test:
1. To perform this test, the door should be locked. press the Spin speed button first. 2. To enter the Water Valve Test, press the Temp Key while model information is being displayed during the Quick Test Mode.
3. Each time the Temp Key is pressed, it will cycle through the operations on the left flow chart. 4. If the Temp Key is pressed during All Water Valve OFF, the machine will return to the beginning as shown in the flow chart. 5. If there is any problem with Water Valve, PCB Assy. or Wire Harness, the water valves could not operate. So, to make sure for the water valves to operate, check visually if water comes out with each Water Valve On mode.

Door Lock/Unlock Test: 1. To check the Door Lock/Unlock operation, press the Spin Key while model information is being displayed during the Quick Test Mode. 2. Each time the Spin Key is pressed, it will cycle through the Door Lock/Unlock operations on the left flow chart.
Quick Test Mode
Press Spin Key
Door Lock
Press Spin Key
Door Unlock
3. If the Spin Key is pressed during Door Lock and Water Valve, Motor or Drain Pump operation, all of the operations will stop. And, when the Spin Key is pressed again, the door will be released. 4. If there is any problem with Door Switch, PCB Assy. or Wire Harness, related error codes will be displayed.
Press Spin Key

Quick Test Mode
Heater Test: 1. To check the Heater operation, press the Soil Level Key while model information is being displayed during the Quick Test Mode. Each time the Soil Level Key is pressed, it will cycle through the operations on the left flow chart.
Press Soil Level Key
Wash Heater On
2.
Steam Heater On
3. The Heater operation is independent. Therefore, it will operate regardless of Door Lock/Unlock. 4. If there is any problem with Wash heater or Steam Heater, PCB Assy. or Wire Harness, it will not operate. So, its operation needs a visual inspection.
All Heater Off Press Soil Level Key

Drain Pump Test: 1. To check the Drain Pump operation, press the Signal Key while model information is being displayed during the Quick Test Mode. Each time the Signal Key is pressed, it will cycle through the operations on the left flow chart.
Quick Test Mode
Press Signal Key
2.
Drain Pump On
Press Signal Key
Drain Pump Off Press Signal Key
3. The Drain Pump operation is independent. Therefore, it will operate regardless of Door Lock/Unlock. 4. If there is any problem with Drain Pump, PCB Assy. or Wire Harness, the Drain Pump will not operate. So, its operation needs a visual inspection.

4-1-2. EEPROM Clear Check
Definition of EEPROM Clear Mode: - EEPROM initialization. - All course/option settings are to be reset to default values after EEPROM initialization. - When Service arises and it needs PCB replacement, EEPROM should be reset.
How to Enter: - The unit needs to be on. - Press Delay Start Key, Signal On/Off Key and Power Key at the same time.

4-1-2. EEPROM Reset Mode
EEPROM Reset Mode: 1. EEPROM can be reset once the user enters the EEPROM Clear Mode. 2. If there is any problem with EEPROM, 7Segment will display FAiL. Good will be displayed if everything is OK. 3. PCB assy. needs replacing if FAiL is displayed during EEPROM reset. 4. If PCB assy. is replaced for some reason, EEPROM needs resetting. 5. If problem occurs with Sticky Function, My Cycle and Power Failure Compensation, it may be due to EEPROM. Check EEPROMs condition at EEPROM Clear Mode.

4-1-3. Continuous Run Mode
Definition of Continuous Run Mode: - Will continuously repeat the current cycle until the Continuous Run Mode is cancelled.
How to Enter: - Press PreWash Key and PureCycle Key together for 3 sec.

4-1-3. Continuous Run Mode
Normal User Mode
PreWash + PureCycle 3Sec
Continuous Run Mode
Continuous Run Mode:

1. Press PreWash + PureCycle Key for 3 sec during Power On State (Normal User Mode) . 2. Once in Continuous Run Mode, 7-Segment will blink cc and the remaining time in turns. 3. The Continuous Run Mode will repeat the previous cycle until continuous run mode is cancelled. 4. During Continuous Run Mode, press PreWash + PureCycle Key for 3 seconds to return to normal user mode. 7-segment will no longer display cc, but only display the remaining time. 5. If power is lost in Continuous Run Mode (that is, when the power plug is disconnected or the Power key is pressed turning the washing machine off), the mode is released when the washing machine is turned on again.

4-1-4. Service Mode
Definition of Service Mode: - Service Mode enables service technicians to verify the operation of the washing machine and do troubleshooting. - Service Mode can be entered during all washing cycle without interrupting the cycle except some of test modes. - Various tests can be done with Service Mode. So, troubleshooting can be done based on the resulting diagnostic codes. How to Enter: - To enter the Service Mode, press the Signal and Delay Start Keys for 3 seconds or until the unit sends out beeping sounds. (same for ACE models.)

4-1-4. Special Test Mode
Power On State (Normal User Mode)
Delay start + Signal 3 Sec
Service Mode
5 minutes of inactivity before Started
Special Test Mode: 1. The washer must be on to go into the Service Mode. 2. The motor speed will be displayed when started (It displays 0 when the motor does not spin). 3. The present state of the machine will not be changed. (i.e., the current cycle in progress will not be interrupted and only the display will change) 4. All LEDs will be turned off except the Door Lock LED. It will continue to display the condition of the door lock. 5. To exit Special Test Mode, press Delay start and Signal Keys for 3 second again, or Power Key. If no key is operated during Service Mode for 5 minutes(before started), the machine will return to normal user mode.

4-1-5. Quick Spin Test Mode
Service Mode
PreWash + Delay Start While it is not in Hold Speed Mode
PreWash + Delay Start 3 Sec While a cycle is not running
Quick Spin Test Mode

Delay Start + Pre Wash for 3 seconds Or after 10 minutes
Definition of Quick Spin Test Mode: - Quick Spin Test Mode is to do Spin Check. (High RPM)
How to Enter: - During Service Mode, press the Delay Start and Pre Wash Keys for 3 seconds to enter Quick Spin Test Mode. - Cannot enter once the washing cycle has started.

4-1-5. Quick Spin Test Mode
Quick Spin Test Mode: As it enters into the Quick Spin Test Mode, it starts spinning and reaches to its maximum RPM. And then, it exits the Quick Spin Test Mode. To hold Quick Spin Test Mode (entering Hold Speed Mode), press the Start/Pause button. If the Start/Pause button is pressed during Quick Spin Test Mode, it will stop accelerating and hold its spinning speed for 10 minutes before going back to Quick Spin Test Mode. Also, to cancel the hold and allow Quick Spin Test Mode to continue, press the Delay Start and Pre Wash Keys together for 3 seconds. If you hold down the Delay Start and Pre Wash keys for three (3) seconds when the washing machine is not in Hold Speed Mode, Quick Spin Mode is exited and Service Mode is restored.

4-1-6. Cycle Count Check Mode
Service Mode
Definition of Cycle Count Check Mode: - Cycle Count Check Mode is to tally up the number of washings.
How to Enter: - To enter the Cycle Count Check Mode, press the Signal Key during Service Mode. Cycle Count Check Mode: 1. Activate the Service Mode in advance. 2. When the Signal key is pressed, the total number of washings will light up and a signal LED will glow 3. The maximum number of cycles will be 9999. The counter will roll over to 0 and start counting again after 9999. 4. The counting will be carried out at the end of the normal cycle. 5. To exit the Cycle Count Check Mode, press the Signal key again.

4-1-7. S/W Version Check Mode
Service Mode
Definition of S/W Version Check Mode: - S/W Version Check Mode is to bring up S/W Version information. How to Enter: - To enter the S/W Version Check Mode, press the Soil Level Key during Service Mode. (same for all Frontier Steam models.)
S/W Version Check Mode:

1. Activate the Service Mode in advance. 2. Press the Soil Level Key to bring up its software Version Ex) Generate E120 for version 20.(E1 is MICOM code, 20 is its software version) 3. To exit the S/W Version Check Mode, press the Soil Level S/W once again. Then, it returns to the Service Mode with motor RPM illuminating.

4-1-8. Fast Time Down Test Mode
Service Mode
Definition of Fast Time Down Test Mode: - Fast Time Down Test Mode is to forward the program to the next cycle stage.
How to Enter: - To enter the Fast Time Down Test Mode, press the Temp key during Service Mode. (same for all Frontier Steam models.) Each stage is located at key points of a complete cycle as Fast Time Down Test Mode: 1. Activate the Service Mode in advance. 2. To forward the program to the next cycle stage, press the Temp key.
follows: - End of Each Fill (Beginning of Wash or Rinse Tumble Session) - Beginning of Drain Session - Beginning of Spin Session (Here, it checks the water level. So, if it is over the reset level, it carries out draining before the spinning.) - Beginning of Fill Session - Beginning of Bleach Fill - Beginning of Fabric Softener Fill - Every 3 minutes during Wash and Rinse Tumble Session
Do not pass the session under reset water level (25.6KHz) in tumble step LE error will occur

4-1-8. Fast Time Down Test Mode
Marker
Fill Water Pre Wash Drain Spin At this point, it checks the water level, and If it is over the reset level, it will carry out draining before the spinning. Spin
3 minutes
Fill Water
Main Wash 3 minutes 3 minutes
Drain
Fill Water
Pre Valve Bleach Supply
Rinse
Drain
Spin
3 minutes
Fill Water
Pre Valve Softener Supply
Final Rinse
Drain
Final Spin
3 minutes

4-1-9. Board Input Test Mode
Service Mode Spin
Definition of Board Input Test Mode: - Board Input Test Mode is to displays a specified input after a key press.
How to Enter: - To enter the Board Input Test Mode, press the Spin key during Service Mode.
Board Input Test Mode: 1. Activate the Service Mode first. 2. Press the Spin key to start Board Input Test. 3. Turn the jog-dial so that the Prewash LED is turned on, and press the Start/Pause key. The water temperature will be displayed in Celsius. 4. Turn the jog-dial so that the Steam(Extra rinse) LED is turned on, and press the Start/Pause key. The water temperature will be displayed in Fahrenheit. 5. Turn the jog-dial so that the Cold/Cold LED is turned on, and press the Start/Pause key. The door status sill be displayed (OP if open, CL if closed). 6. Turn the jog-dial so that the NoSpin LED is turned on, and press the Start/Pause key. The door lock switch will be displayed (UL if unlocked, LO if locked) 7. Turn the jog-dial so that the Light LED is turned on, and press the Start/Pause key. The water frequency will be displayed. 8. Turn the Jog Dial so that the OFF LED is turned on and press the Start/Pause Key. After 3 seconds of pressed the button, the status of the Silver Nano kit is displayed. 1) Delayed: 0000, 2) Normal: --, 3) Abnormal: E

4-1-10. Diagnostic Code Check Mode
Pure Cycle
Definition of Diagnostic Code Check Mode: - Diagnostic Code Check Mode is to bring up the stored diagnostic codes (reference codes for service technicians).
How to Enter: - To enter the Diagnostic Code Check Mode with code d flashing, press the PureCycle Key during Service Mode.

4-1-10. Diagnostic Code Check Mode
1. Activate the Service Mode first 2. Press the PureCycle key to start Diagnostic Code Check Mode with Code d flashing.
3. To cycle through the diagnostic codes (d1,d2,d3~d9), turn the Rotary Cycle Selector in one direction (either Clockwise or Counterclockwise).
4. Now, when turning the Rotary Selector Key in the same direction, it shows diagnostic codes from the latest (d1).
5. When turning it in the opposite direction, it shows the diagnostic codes in the reverse order. Ex) When it stops at d5 and turns backward, it shows from d4 down to d.
Refer to Diagnostic Code.

4-1-11. Demo Mode
Normal User Mode Clean Washer + Signal+ My Cycle Delay start + Spin +Signal 5 Sec 5 Sec While a cycle is not running Demo mode
Power Off Mode
Power Off Key
How to Enter: To enter the Demo Mode, Press Delay start + Signal + Spin Key for 5 Sec While the set is on. and 1. Press the Temp. 7-Segment display the ASH, next press the Start Button => Door Lock and tumble 45 RPM, 7 Sec On, 3 Sec Off 2. Press the Spin. 7-Segment display the Spin, next press the Start Button => Door Lock and Spin target 1150 RPM, after 4 Minutes the operation is off 3. Press the Purecycle. 7-Segment display the LED, next press the Start Button => All LEDs turn On at 30 seconds.

4-2. Diagnostic Code & Corrective Action
NO LED Diagnostic Display Code Description
Corrective Action Go to Will Not Drain Troubleshooting Section.
nd
The water level fails to drop below the Reset Water Level within 15 minutes.
LO
Door fails to unlock after 7 attempts.
Go to Will Not Unlock Troubleshooting Section.
nF
When the filling continues for more than 40 minutes or there is no change of water level for 6 minutes.
Go to No Water Fill Troubleshooting Section.

Corrective Action Go to Will Not Lock Troubleshooting Section.
FL
Door fails to lock after 7 attempts.
LE
Water Level Sensor Trouble. (When the input signal from the water level sensor is out of range, the unit will send out beeping sounds and halts the cycle.) When Wash Step, Water Level is under the Reset Water Level 5 Sec.
Go to No Water Fill Troubleshooting Section.
OE
A fault is detected in the water level sensor. Data (frequency) shows the water level is at or above the overflow water level. (When this condition is detected, the machine will automatically starts draining water until the water level falls below the overflow water level)
First check to see that all of water valves are not stuck. If water valves are OK, check water level sensor.

Unbalance or cabinet bump is detected during final spin, which prevents the drum from spinning over 140 rpm. (Never exceeds 140 RPM due to unbalanced load) Corrective Action Go to Wet Clothes Troubleshooting Section.
dc
10
11
EEPROM Fault. (Program settings are being reset.)
Go to EEPROM Clear Mode If display shows FAiL, Replace Machine Control Board.
E2
15
Jammed Key. (When key input signals are coming out for more than 30 seconds, it is regarded as a jam.)
Check all of keys. If A key is sensed to be pressed, all keys will do not respond.

NO LED Diagnostic Display code Description
Corrective Action Check for loose wire connections. Go to Quick Test Mode and then do Door lock/Unlock Test and Motor Test.
10
dL
18
Door is detected as open when the motor is operating.
11
dS
22
Door is detected as open while it is trying to lock the door.
Go to Quick Test Mode and then do Door Lock/Unlock Test
12
nF1
The hot/cold water hose connection is not correct.
Go to Quick Test Mode and then do Door Lock/Unlock, Valve Test

Corrective Action Go to Board Input Test and check Water Temperature. Check loose or pinched wires. Replace PCB or thermistor. Evaluate wire harness for loose or unhooked connections. Check the Main/Sub PBA. Replace PCB.
13
tE
29
Abnormal high/low temperature or resistance (Thermal sensor or PBA) resistance. Heater On at -3(30 sec)
14
AE
Main PBA and Sub PBA Communication Error
15
Sr
34
System Relay (Main Relay) Failure. (PCB does not notice the relay operation when there should be.)
Replace PCB.

LED Diagnostic Display code
NO
Description
Corrective Action
16
Hr
36
Heater Relay Failure (No Heater Relay Check Signal)
Replace PCB
17
3E
2E
Over-current is detected. Motor wont turn. (IPM detects over-current.)
Evaluate wire harness for loose or unhooked connections. Go to Quick Test Mode to test Motor.
18
2E
Voltage for motor control bus is over specified limit.
Replace PCB

Corrective Action
19
SF1, SF2, SF3
System Error
Main PCB & Wire-harness Check Main PCB & Wire-harness Check
20
7E
Silver Care Kit (Main PCB) Failure. Suds is detected during the washing session. (SUdS is not an error. If the washer is in suds period, SUdS will light up instead of remaining time.)
21
SUdS
Guide a user to reduce amount of detergent usage.
5.Reference Information
5-1. Troubleshooting
Problem What To Do . Plug the unit into the wall outlet. Check for proper voltage. Check fuse or reset circuit breaker. Push any key to turn on the washer and press the Start/Pause key to run the washer. Close door and push the Start/Pause key to run the washer. Check if washer is in a pause, soak or suds process. Wait briefly and it may start. (If the washer is in suds period, Suds will light up instead of remaining time.) Check for restricted drain system. (If there is electrical problem in drain system, nd error will occur after 15 minutes.) Check Water Supply. Check the line or water valve screen filter. Check if PCB connectors are assembled properly. Check if CN5, CN6 terminals on PCB are in good condition. (Refer to PCB Connector Check.) Replace PCB.
Will Not Start
Problem What To Do . Perform Quick Test Mode. Check all of Water Valves visually. Or, check Water Valves with hands on them. When they work, you can feel vibrations. If not, no vibrations. Check if water taps are turned on fully. Check Water Valves and Water Level Sensor (Refer to PCB Connector Check) Check if there is any kink in inlet hoses. Check if inlet screens are clogged up. Check if water has enough pressure. If so, find out its contributors. Check if there is any frozen area in the unit (Drain Hose, etc) Measure the resistance of Water Valve Coil. (It should read 1.18K ohms. Check Pin#1 of CN5 and PIN#1,2,3,4 of CN10) Check Pressure S/W and PCB for loose connections. (Refer to PCB Connector Check.)
Has no water Or not enough water..
Problem What To Do
Has detergent remains In the automatic dispenser After the wash cycle is complete.
. Make sure your Washer is running with sufficient water pressure. . Make sure the Detergent Selector dial is in the upper position when using granular detergent.
Problem What To Do
Check if the washer is leveled and the lock nuts are tightened up on the bottom plate. Check if all of the shipping bolts and spacers are removed from the back panel. Check if load is big enough and there is no unbalance. If there is not enough load, put in a few towels to balance it. Check if the motor is fastened enough. Remove various trouble contributors (such as dust coat on the floor). . Check if Washer is touching other object.
Vibrates or is too noisy
Problem What To Do Plug cord into live electrical outlet. . Check fuse or reset circuit breaker. . Close door and press the Cycle Selector dial to start your Washer. For your safety, your Washer will not tumble or spin unless the door is closed . Before your Washer starts to fill, ti will make a series of clicking noises to check the door lock and do a quick drain. . There may be a pause or soak period in the cycle. Wait briefly and it may start. . Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.
Stops
Problem What To Do
.Turn both faucets on fully . Make sure temperature selection is correct. . Make sure hoses are connected to correct faucets. Flush water lines. . Check the water heater. It should be set to deliver a minimum 120 (49) hot water ate the tap. Also check water heater capacity and recovery rate. . Disconnect hoses and clean screens Hose filter screens may be plugged. . As your Washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. . While your Washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as you Washer determines the temperature of the water.
Fills with the wrong temperature water.
Problem What To Do
Check if the door is being pushed out, which may keep it from unlocking. Door locks itself when the water level is too high (Drain the unit). Check the following with Board Input Test Mode. Water Level (frequency): Over 23.80 KHz. If so, refer to Will Not Drain. Temperature (Inside Drum): Higher than 60/140. If so, wait until it drops. When everything is normal, check PCB connectors and Door Lock Switch. Drain manually after removing the plastic drain hose holder. Display shows LO. Turn off and on the unit. If LO keeps illuminating, check PCB and Door Lock Switch. Read Lock Switch and PCB (CN10 & CN7). (Refer to PCB Connector Check.) Perform Quick Test Mode. Check Door Lock. Check the output voltage of Door Lock Coil. If it reads 120V, change Door Lock Switch, and if not, change PCB. (Refer to PCB Connector Check.)
Will Not Unlock
Problem What To Do
Door is not aligned or closed properly. Perform Quick Test Mode. Check Door Lock. Check the output voltage of Door Lock Coil. If it reads 120V, change PCB, and if not, change Door Lock Connector. (Refer to PCB Connector Check.) Read Lock Switch and PCB (CN10). (Refer to PCB Connector Check.)
Will Not Lock
Problem What To Do
Will Not Spin
Make sure to close the door completely. Check for water left inside the washer. If so, go to Will Not Drain. Perform Quick Test Mode or Quick Spin Test. Does the washer spin? (Before the test, empty the unit inside.) If it doesnt tumble after the above, change PCB. When the problem persists, change the motor. Check for loose connections at PCB, Water Level Sensor, Motor, Hall Sensor Wire Harness. (CN8,CN9,CN3) (Refer to the Component Testing Procedure.) Check motor windings resistance. (CN9 Pin1&3 = 11.6 ohms (at 7% 20C/68F), Pin1&2 = 11.6ohms (at 7% 20C), Pin2&3 = 11.6 ohms (at 7% 20C))
Problem What To Do
Check for any kink on the drain hose. If any, straight it out. Check for any restriction in the drain hose. Close the door and press the Rotary Cycle Selector. For safety reasons, the washer does not tumble or spin with the door open. When it is freezing outside, check if it is frozen inside the drain hose. Check if the water level signal input is correct. Go to Board Input Test Mode. Go to Quick Test Mode and do Drain Pump Test. Check if there is any twist in the hose (the one between Tub and Drain Pump). Check if it reads AC 120V at the pump when a spin cycle is selected. Read the winding resistance of the pump motor. (14.2 7% Ohms) Check the pump at CN10 (Pin6) on PCB. It should read AC 110~120V. (Refer to PCB Connector Check)
Will Not Drain
Problem What To Do
Unbalance due to not enough load. Put additional load. Due to excessive suds by using general detergent. Use HE (High-Efficiency) or reduce its quantity. Low Spin Speed or Drain Only was selected. Go to Will Not Spin.
Load is too wet at the End of the cycle.
Problem What To Do
Leaks water.
Make sure there is no leakage in the inlet hose connections. Check for rubber gasket damage due to over-tightening. Check standpipe for leakage. Check if the standpipe contributes the leakage. If so, the standpipe is under-capacity. In this case, make sure to seal its opening tightly. Check waster hose connections. (Water Supply/ Drain/ Dispenser Hose & Clamp) Check if rubber boot is water-tight. Check for any kink on the water hoses.
Problem What To Do
Go to Will Not Drain and Will Not Spin and check the draining. Check PCB and Drain Pump for any loose wire connection. Perform Quick Test Mode or Board Output Test to drain. Use HE (High-Efficiency) or low sudsing detergent specially formulated for front load washers. Reduce the amount of detergent for that specific load size and soil level. Keep in mind that towel creates more suds generally. Reduce the amount of detergent when water is soft, or laundry is small or lightly soiled. Do one more washing cycle with cold water and a table spoon of salt without detergent.
Excessive Suds
Problem What To Do
Each washing selection deactivates some buttons. Child Lock is being activated. To exit, hold down Soil Level Key and Signal Key simultaneously until it sends out a beeping sound. When "End illuminates on the display, only the Power button works.
No Key Operation
5-2. Main-PCB Assy Module
5-3. Connector & Relay Terminals Description (Main-PCB)
CN3 1. Door Lock Close 2. Door Lock Open 3. Drain Pump 4. Steam Valve 5. Bleach Valve CN4 1. Door Switch 2. Empty Pin 3. Door Switch 4. Empty Pin
6. Circulation Pump 7. Pre Valve 8. Main Valve 9. Hot Valve
5. 6. 7. 8.
Empty Pin Empty Pin AG Sensor AG Sensor
CN2 1. AC Power Port 2. AC Power OFF Detection Sensor 3. Door Detection Sensor (LOCK,UNLOCK)
CN7 1. Empty Pin 2. Empty Pin 3. Empty Pin 4. Washing Water Temperature Sensor 5. Ground 6. Washing Water Level Sensor 7. Washing Water Level Sensor
CN1 1. Reactor Connector Port 2. Reactor Connector Port CN8 1. Communication Port (Rx) 2. Communication Port (Tx) 3. Reset Signal Output 4. Ground 5. 5V 6. 15V
CN5 1. Motor Power (U Phase) 2. Motor Power (V Phase) 3. Motor Power (W Phase)
RY1 1. Main Power Relay Switch 2. Main Power Relay Switch
RY4 1. Washing Heater Relay Switch 2. Washing Heater Relay Switch
CN10 1. AC OFF Check 2. Test Mode 3. 5V 4. Transmission Port 5. Ground 6. Input Port
CN6 1. 5V 2. Hole Sensor Signal 3. Hole Sensor Signal 4. Ground
5-4. SUB PCB Module
Location
Part No. CN2 CN1 CN3 SW10
Function Power Connection Port Main PBA Connection Port PBA Connection Port Main S/W
Description Receives power from the Main PBA and provides a communications function. Connects power. Connects the LED board and the Encoder switch board Main Relay On/Off
5-5. Connector & Relay Terminals Description (Sub-PCB)
CN2 1. Communication Port (Tx) 2. Communication Port (Rx) 3. Output the Reset Signal 4. Ground 5. 5V 6. 15V CN1 1. CO 2. Empty Pin 3. NO 4. Empty Pin 5. NC
5-6. PCB Circuit Diagram (Main)
double click
5-7. PCB Circuit Diagram (Sub)
5-7. Nomenclature
Model Code (Dealer) Model Code (BOM)
WF
XAA
Code For SEA
Year
Dealer L (Lowes) B (BBY) C (Costco) A (All) S (Sears)
Color W (White) G (Stratus Grey) B (Blue Silver) R (Tango Red) L (Andre blue)
Capacity
3 : 4.3 cu.ft.(DOE)
WF (Washer Frontloading)
Feature Contents - A : Ag+ - N : No Ag+ - 1,2,3 : Good - 4,5,6 : Better - 7,8,9 : Best
5-8. Q & A
Q. How long does it take for the door to unlock? A. It takes approximately 2-3 seconds for the door to unlock.
A. When End is displayed, the Power button should be pressed or door should be opened before selecting Q. The cycle is complete and End is another cycle. The display will show End until displayed. How do I set another cycle? washer is turned off. To turn off washer, the Power button should be pressed or the door should be opened
Q. What should I do when Information Code (dc) lights up?
A. When the Information Code is displayed, press the Start/Pause dial and then restart the cycle. For more information, refer to the Owners Manual
Q. There is a small amount of water left in Detergent Drawer after the load is complete. Is this normal?
A. It is normal for a small amount of water remaining in Detergent Drawer after it completes washing. Bleach is usually flushed out into the tub at the beginning of the washing. Also, its compartment is washed again during the following rinse cycle, removing any remnants.
5-8. Q & A
A. Power button may have been accidentally bumped or pushed. Reset the cycle and start the washer. Make sure the unit is plugged into a live electrical outlet. Check house fuse or circuit breaker.
Q. When I went back to my washer, it was turned off. What happened?
Q. The washer door gets locked after a power failure. How can I open it?
A. If the power fails while the door is locked, the door will remain locked until the power comes back on. If the power comes back on while the door is still locked, the cycle will resume where it left off. If the door is unlocked, PF will display and the washer will pause. Press Power Off and restart the cycle.
Q. The washer door does not unlock when there is water in the tub. How can I open it?
A. The water must be drained from the tub for the door to be opened. Set the rotary dial to Spin Only and press the Start/Pause dial. The door will open 2-3 seconds after the Spin or Drain cycle is completed.
6.Disassembly & Reassembly
Part
Disassembling and Repairing the Rear Motor
Figure
Description
1. Remove the one bolt for the DD Motor.
2. separate the motor wire and hall sensor while pressing ther navel of the housing. Take care when you do this because the hall sensor part is easily shocked.
.
3. separate the 6 M 10screws. -> Separate the Assy Bracket Motor -> Separate the Stator. When removing the last of the 6 screws, hold the Stator as it may fall when the screws are removed.
Check Points for Troubleshooting 1. Check if there is any alien substance between the Rotor and the Stator. 2. Check if the motor power (Blue,White,Red) wire is connection. 3. Check if the Hall Sensor wire is connected.` The order of the motor wires is Blue, White, and Red from the right Check if the resistance between Blui-White, White-Red, and Red-Blue is equal to 15
Part
Separating the Heater at the Bottom Front
Figure
Description
4. Disassemble the Front-Frame. 5. Separate the connection wire - Separate the Thermostat fixed at the bottom of the Tub.(Take care because there may be water remaining.) make sure to separate the Thermostat first and then separate the Heater. If you fail to observe this order, it may result in a shock and be damaged. 6.Release the nut holding the Heater with an M10 tool and then separate the Heater. Do not completely release the nut - only just before it is completely removed. Pull the Heater forward after releasing the nut. If a shock is applied to the Heater, it may cause a problem. therefore, remove the nut using your finger by swining it slightly, without using pincers or tweezers. When you assembly it, make sure to install the Heater exactly onto the Bracket inside the Tub. If it is not propertly installed, it may cause a fire. In the Tub when assembling it so that the packing part is completely attached onto the Tub.
Check Points for Troubleshooting 1.Check if the resistance of the Heater is equal to 27.1 (for the 1900W product), or 26.2 (for the 2000W product). 2. Check if the resistance of the Thermistor is equal to 12k (at room temperature).
Part
Replacing the Main PCB
Figure
Description
7.Separate the Back-cover and remove the screws fixing the Main-PCB
8. Separate the inside PCB-Cover (the screws inside the blue circle), Separate the Wire Harness connector which is connected to the PCB and separate the Reactor Wire.
9. Replace the Main PCB Since urethane is applied onto the PCB to prevent the penetration of moisture, you cannot separate only the PCB.
Check Points for Troubleshooting 1. Check if the power is normally supplied. 2. Check the voltage between DC 5V - GND. 3. Check if an error occurs when there is no problem with other electronic devices. Resistance between 3E - Phase Motor ( U-V/V-W/W-U) : 15 Resistance between HE/HE1 - ?Heater (for 1900W) : 27 Resistance between dE1 - Door S/W (1-2/2-3) : 140 - 145 Resistance between HE/HE1 - Thermostat : 0 Resistance between 5E - Draining Motor : 400 Resistance between 4E - Water Valve : 4.4K
Part
Separating the Top Cover and Control Panel (Check Sub PCB)
Figure
Description
10. Remove the two scresw holding the Top Cover at the back of the unit.
11. Remove the top-cover by lifting it up after pulling it back about 15mm.
12. With the top cover removed you will now habe access to service the water pressure sensor, EMI Noise Filter, Hot and Cold Water Valves, Hose Draw ASSY and Main PCB ASSY.
Part
Separating the Top Cover and Control Panel (Check Sub PCB)
Figure
Description
13. Remove the 2 screws at the top of the ASSY-PANEL CONTROL.
14. Hold the ASSY-PANEL CONTROL while pulling it upwards and release the hook to remove it.
15. Carefully disconnect the two wiring connectors by hand.
16. Remove the 10 screws holding the PCB and release the hooks on both sides to remove the PCB for repair / replacement.
Part
Disassembling and Reassembling the Door Part
Figure
Description
17. Remove the 2 screws holding the Door Hinge and separate the door.
18. Remove the 15 screws holding the Holder Glass, separate the Holder Glass and replace the hinge.
Check Points for Troubleshooting Check the status of the screws holding the Hinge (check if they are loose). Check if the front and rear of the door and the hinge part are not damaged.

Part
Disassembling the Front Cover/Front Frame (Check the Door Lock S/W)
Figure
Description
19. Separate the Wire-Diaphragm from the Front-Frame and remove the Diaphragm.
20. Remove the 6 screws holding the FRAME-FRONT.
21. Remove the 4 screws holding the GUIDE-COVER FILTER of the FRAME-FRONT.
22. Untie the hose.

Part
Disassembling the Front Cover/Front Frame (Check the Door Lock S/W)
Figure
Description
23. Remove the 3 screws.
24. Push the hook.
25. Disconnect the terminal for the DOOR-LOCK switch.

Part
Disassembling and Repairing the Water Supply Valve
Figure
Description
26. Separate the Top Cover and then remove the screws fixing the water supply valve.
27. Separate the wire connected to the valves of each of the 4 positions. You can separate each individual part only after separating the black hose.

Part
Disassembling and Repairing the Water Level Sensor.
Figure
Description
28. To remove the water lever sensor, push it slowly in the direction of the arrow shown in the figure on the left.
Since this disassembly method uses the elasticity of the water level sensor hook, imposing too strong a force may damage it.
29. While a force is imposed on the water lever sensor as directed in step 1, pull the hook A in the direction of the arrow until it is removed from the bracket spring.
30. Impose a force slowly in the direction of the arrow designated in the figure on the left until the hook B is removed. Then remove the water level sensor.

Part
Disassembling the Pump Motor Part
Figure
Description
30. Separate the clamp of the hose connected to the Drain-Motor and remove the screw.
31. Separate the connector.

Part
Disassembling the Tub
Figure
Description
Disassemble the Tub when the Front and Rear Covers, the Top-Cover, and the Detergent Box are removed. 32. Two persons hold the Tub and take the Tub Assy forward pulling out the spring from the hook.
33. Remove the 4 bolts from the front tub and separate the Weight Balancer.
34. Remove the M10 bolt from the middle of the tub and separate the Front-Tub and Back-Tub.
35. Separate the Drum Assy from the tub, remove the screws from the outer sides and then remove the two upper and lower ball balancers.
The End

Squall (Better) Training Manual: Models

Enviado por

Dados do documento

Descrição original:

Título original

Direitos autorais

Formatos disponíveis

Compartilhar este documento

Compartilhar ou incorporar documento

Opções de compartilhamento

Você considera este documento útil?

Este conteúdo é inapropriado?

Direitos autorais:

Formatos disponíveis

Squall (Better) Training Manual: Models

Enviado por

Direitos autorais:

Formatos disponíveis

SQUALL(BETTER) TRAINING MANUAL

Energy Saving : Highest Energy Efficiency

Grade Capacity (Cu.ft. IEC) Motor type MAX RPM

WF409 4.3 cu.ft DD Motor 1,150

1-3. Product Dimension

Dimension Height-Overall (A) Width (B)

Depth with Door Open at 90 Degrees (C)

2. Digital graphic display

3. Select Cycle Option

indicates the time at which the wash will be started.

4. Temperature selection button

5. Spin selection button

6. Soil Level selection button

8. Start/Pause selection button

Bleach Main (H) Pre Wash

4. Test Mode & Error Check

Power Off State

Quick Test Mode EEPROM Clear Mode Continuous

Power On State (Normal User Mode)

4. Test Mode & Error Check

4. Test Mode & Error Check

Quick Test Mode:

4. Test Mode & Error Check

4. Test Mode & Error Check

Quick Test Mode

Press Spin Key

Press Spin Key

Press Spin Key

4. Test Mode & Error Check

Press Soil Level Key

Press Soil Level Key

Press Soil Level Key

All Heater Off Press Soil Level Key

4. Test Mode & Error Check

Quick Test Mode

Press Signal Key

Press Signal Key

Drain Pump Off Press Signal Key

4. Test Mode & Error Check

4. Test Mode & Error Check

4. Test Mode & Error Check

4. Test Mode & Error Check

Normal User Mode

PreWash + PureCycle 3Sec

Continuous Run Mode

Continuous Run Mode:

4. Test Mode & Error Check

4. Test Mode & Error Check

5 minutes of inactivity before Started

4. Test Mode & Error Check

PreWash + Delay Start While it is not in Hold Speed Mode

PreWash + Delay Start 3 Sec While a cycle is not running

Quick Spin Test Mode

4. Test Mode & Error Check

4. Test Mode & Error Check

4. Test Mode & Error Check

S/W Version Check Mode:

4. Test Mode & Error Check

4. Test Mode & Error Check

Main Wash 3 minutes 3 minutes

4. Test Mode & Error Check

4. Test Mode & Error Check