Overview & Concepts

mySAP Automotive 4.0 Vehicle Management System

Automotive Aftermarket

Vehicle Sales & Services

OEM OEM

Importer Importer

Dealer Dealer

SAP AG 2002, Title of Presentation, Speaker Name 2

Business Processes in Automotive Sales

Supplier Supplier Supplier Supplier Supplier Supplier Supplier Supplier Supplier Supplier Supplier Supplier Supplier Supplier

OEM OEM

OEM OEM OEM OEM :: central central sales sales

OEM OEM

Local supplier Importer with own production

Local Local remodeler remodeler

Local Local remodeler remodeler

Importer

Importer

Sales Sales company company or or subsidiary subsidiary

Dealer Dealer

Dealer Dealer

Dealer Dealer

Dealer Dealer

Dealer Dealer

Sales Sales company company or or subsidiary subsidiary

Dealer Dealer

Dealer Dealer

Dealer Dealer

Dealer Dealer

Dealer Dealer Dealer Dealer Dealer Dealer

Dealer Dealer

Dealer Dealer

End End customer customer

SAP AG 2002, Title of Presentation, Speaker Name 3

Business Partners

OEM

Distributor / Importer

Dealer

Vehicle Procurement
OEM 2 OEM 3

Vehicle Sales
Dealer 2

Vehicle Database Vehicle Management System

Dealer 3 Dealer 4 Dealer 5 Dealer 6 Dealer ..

Interfaces (XML, BAPI, IDoc)

SAP AG 2002, Title of Presentation, Speaker Name 4

Dealer ..

Communication

OEM

Distributor / Importer

Dealer

Vehicle Procurement
Purchase Order Order Confirmation

Vehicle Sales
Sales Order

World Wide Web

Vehicle Database Vehicle Management System

Delivery

Status Information Goods Receipt

Goods Issue

Invoice Payment

Incoming Invoice

SAP AG 2002, Title of Presentation, Speaker Name 5

Vehicle Management System

Follow Ups Status Tracking/ Overview/Reporting Business Integration (Procurement & Sales) Vehicle Administration/ Tracking

Vehicle Configuration / Pricing / Allocation

SAP Vehicle Management System

Vehicle Search & Locating

SAP AG 2002, Title of Presentation, Speaker Name 6

Concept of VMS

One Screen Transaction

Search Work on Search Result Vehicle Details Actions

SAP AG 2002, Title of Presentation, Speaker Name 7

Concept of VMS

Search

Configuration

Vehicle List

All VMS functionalities are used in one transaction.

Details
SAP AG 2002, Title of Presentation, Speaker Name 8

Processing

History

Workbench in SAP R/3

Search Overview Detail Action

SAP AG 2002, Title of Presentation, Speaker Name 9

Vehicle Search
User User Profile Profile Ind. Ind. Vehicle Vehicle Search Search

Search Search Criteria Criteria

Vehicle Vehicle Model Model List List Search Search by by Configuration Configuration
SAP AG 2002, Title of Presentation, Speaker Name 10

Vehicle Overview
Search Search Result Result Filtering Filtering & & Sort Sort

Search Search Result Result Treatment Treatment afterwards afterwards

List List of of Selectable Selectable Vehicles Vehicles

SAP AG 2002, Title of Presentation, Speaker Name 11

Vehicle Details

Address Address Data Data (R/3 (R/3 Address Address Management) Management) Vehicle Vehicle Data Data

Vehicle Vehicle Configuration Configuration

Vehicle Vehicle History History and and Document Document Flow Flow (go (go to to R/3 R/3 Display-TA) Display-TA)

SAP AG 2002, Title of Presentation, Speaker Name 12

VMS Actions

Action-specific Action-specific Sub Sub screen screen

Enter Enter Data Data

Actions Actions are are performed performed for for Vehicles Vehicles

Vehicle Vehicle Configuration Configuration in in IPC IPC

Maintenance Maintenance of of End customer Data End customer Data

SAP AG 2002, Title of Presentation, Speaker Name 13

Link to Warranty Management

Claims Claims for for Vehicle Vehicle

SAP AG 2002, Title of Presentation, Speaker Name 14

Link to Supply Chain Event Manager

Events Events for for Vehicle Vehicle

SAP AG 2002, Title of Presentation, Speaker Name 15

Data linked to the Vehicle Master

Business Partners (e.g. endcustomer, dealer, responsible distribution center) Identifiers /ext. Key (e.g. commission no.,VIN) Physical location

Structure of the vehicle

Sales and service documents

Documents (e.g technical data sheets)

Status

Vehicle no. 0815 Configurations (e.g. sales & service conf.)

Planned Actions

Warranty data Date/time periods Valuation Prices

SAP AG 2002, Title of Presentation, Speaker Name 16

Vehicle Master
A vehicle master exists for vehicles, which are

planned

in production

ordered by dealer delivered in dealer stock at the customers place

ordered at plant

in importer stock

Vehicle does not have to physically exist (e.g. vehicle is planned)!

SAP AG 2002, Title of Presentation, Speaker Name 17

Business Process in R/3 Only

OEM

On Truck PO

Goods Receipt At Sea

Distributor R/3

Goods Issue

SO

Dealer B

Dealer A
SAP AG 2002, Title of Presentation, Speaker Name 18

Business Process in VMS

OEM

On Truck PO

Goods Receipt At Sea

Distributor VMS

Goods Issue

SO

Dealer B

Dealer A
SAP AG 2002, Title of Presentation, Speaker Name 19

VMS Roles Communication Dealer and Importer

Importer Authorization
Web Interface

Dealer Identification Pre-defined Settings Default Values Personalization

Default Value Personalization

SAP AG 2002, Title of Presentation, Speaker Name 20

Vehicle Management System VMS Roles

VMS Role
Material Plant Sales Org. Sales Chnl Division Purchase Org. Purchase Grp. Search Area ConfigurationChange profile

System User
Sold-To-Party Ship-To-Party Payer Purchase Doc. Type Sales Doc. Type Profile (Search, View)

SAP AG 2002, Title of Presentation, Speaker Name 21

VMS Roles

Plant Sales Org Customer No. Vehicle Search Area

Compact Car Luxury Car

Model dependent

Status related

...
Organizational Data

Special Models

Characteristic dep.

Vehicle Model

Configuration

SAP AG 2002, Title of Presentation, Speaker Name 22

VMS Roles

Dealer Portal Customer Database

Restricted by Organization Role

Vehicle Database
Restricted by Vehicle Model Role Special Models

Compact Cars

Luxury Cars

SAP AG 2002, Title of Presentation, Speaker Name 23

Define Your Business Process: vehicle status

Create SO Create PO Confirm PO Hand over to production Put into transit

Sold

4 4 1 2
ordered confirmed

In transit

3 3

In Production

Hand over to local carrier

With Local Carrier

6 6
Create goods receipt

At dealer site
SAP AG 2002, Title of Presentation, Speaker Name 24

Pass on to dealer

Create goods issue

7 7

9 9

In transit

At importer site

Define Your Business Process: availability

Create SO Create PO Confirm PO Hand over to production Put into transit

Available/ sold

1 1 2
Not available

4 4 3 3
In use/ sold Available

Hand over to local carrier

6 6 6
Create goods receipt Create goods issue

Pass on to dealer

7 7

At importer/ sold

9 9
SAP AG 2002, Title of Presentation, Speaker Name 25

Delivered to dealer

Define Your Business Process: location

Create SO Hand over to production Confirm PO Put into transit

Create PO

1 2 2

4 4 3 3
OEM Plant

OEM transport

5 5
Local carrier

Hand over to local carrier

66
Create goods receipt

In transit
Create goods issue

Dealer

Pass on to dealer

7 7
Importer

9 9
SAP AG 2002, Title of Presentation, Speaker Name 26

Business Process Flexibility - Actions

ACTION:
Activity performed within VMS that reflects a Business Process task Action determines status, availability and location Action creates R/3 Business Documents in SD, MM, and CS VMS is preloaded with 63 Actions; customer specific actions are possible

ACTIONS
CREA
Create Vehicle
SAP AG 2002, Title of Presentation, Speaker Name 27

Assigned, but not limited, DELI to those actions Create Create PRIMARY ACTIONS Create concerning Sales Order Billing Doc. Delivery Vehicle PROCUREMENT

CUOR

OUIV

SECONDARY ACTIONS CREO

Create Purhase Order

GORE

Create Goods Receipt

Assigned, but not limited, to those actions concerning Vehicle SALES

Business Process Flexibility - Actions

CREA
Create Vehicle

CREO
Create Purhase Order

GORE
Create Goods Receipt

PRIMARY ACTIONS

Assigned, but not limited, to those actions concerning Vehicle PROCUREMENT

ACTIONS
SECONDARY ACTIONS
Assigned, but not limited, to those actions concerning Vehicle SALES

CUOR
Create Sales Order

OUIV
Create Billing Doc.

DELI
Create Delivery

SAP AG 2002, Title of Presentation, Speaker Name 28

Business Process - Actions

Create R/3 Business Documents in SD, MM, FI and CS
Create Purchase Order Post Goods Receipt Create Billing Document

Change or reverse previous actions

Change Sales Order Cancel Delivery

Update Vehicle Specific Data

Change Configuration of Vehicle Assign Vehicle Identification Number Assign Sales Campaign Create Warranty Master Data Update Primary/Secondary Status, Availability, Location

SAP AG 2002, Title of Presentation, Speaker Name 29

Business Process - Action matrix Actions and Status combination define Business Process
New Status

Planned
created ordered Create and order Order Modify order X -----create

Order confirmed

Transit confirmed X

Vehicle received

Invoice received X

Purchase finished X

In X Production
X Confirm order Modify vehicle X

created

Not X Available X X
X Confirm transit X X

ordered

On Ship
X

current Status

Available
X X

Order Order confirmed Transit confirmed Vehicle received Invoice received

Post Goods X Distributor receipt X Post invoice X

X Finish purchase

SAP AG 2002, Title of Presentation, Speaker Name 30

Action handling

Primary status: Vehicle at importer site Secondary status: Vehicle reserved Location: Detroit Availability: Reserved

Triggering action

Primary status: Vehicle at importer site Secondary status: Vehicle sold Location: Detroit Availability: sold

Neuer Status SD10 ---SD10 SD15 Alter SD20 Status SD25 SD30 SD35 X X X X X X X X X X X X GOIS X X X OUIV X X X FIN2 X X X DELI X X X OFFE INFO X SD15 CUOR CUOR X SD20 X X RCON SD25 X X X SD30 X X X SD35 X X X SD40 X X X

Action matrix
SAP AG 2002, Title of Presentation, Speaker Name 31

Business Process: 2 Matrix per Vehicle

OEM

Distributor / Importer

Dealer

Vehicle Procurement
Purchase Order
created -----create Create and X order In Production Order X Modify order X X New Status

Vehicle Sales
New Status

Planned Order Transit Vehicle Invoice Purchase ordered confirmed confirmed received received finished X Not Available X X X X

Sales Order
At Dealer Customer Sale Assigned Complete X X

created

ordered Create and order Order Modify order X

Ordered

Transit

created

Order Confirmation
X X Confirm order Modify vehicle X X On Ship Confirm transit X X X X

Vehicle Database Vehicle Management System

------

create

reserved created

X Confirm order Modify vehicle X

X Not Available X X

Delivery
X X X Post Goods receipt X X

ordered current Order Order Status confirmed Transit confirmed Vehicle received Invoice received

X X Available X X

ordered current Order transit Status confirmed Transit At dealer confirmed Customer Vehicle assigned received Invoice Final received Sale

X Confirm transit X

X X Available X sOLD

Status Information
X X X X X X X X X X X X

Post Goods Distributor X receipt Post invoice X

Goods Issue
X X Post invoice X X Finish purchase Sale X

X Finish purchase

Goods Receipt

Primary Matrix
Incoming Invoice

Secondary Matrix
Payment

Invoice

SAP AG 2002, Title of Presentation, Speaker Name 32