Escolar Documentos
Profissional Documentos
Cultura Documentos
LA SESURIDAD ALIMENTARIA
PROYECTO DE SIMULACIN
INTEGRANTES:
20084009
20072827
20073816
2008 4009@sistemasunica.edu.pe
20072827 @sistemasunica.edu.pe
20073816@sistemasunica.edu.pe
ICA PER
2013
SIMULACION DE SISTEMAS DISCRETA
1.
INTRODUCCIN
Problema
Se dispone de una caja rpida que atienden a los clientes que llevan un
mximo de 10 productos, las 4 cajeras asignadas a dichas cajas son
SIMULACION DE SISTEMAS DISCRETA 2
Las cajeras al ser asignadas a una caja registradora generan un costo fijo por
hora atiendan o no a clientes.
Asimismo, no se cuenta con informacin que indique si el nmero de cajeras
y cajas disponibles en los diferentes horarios es el ptimo, por lo cual una
amenaza latente en el sistema actual es que en horarios pico el nmero de
cajeras no sea el adecuado y de la misma forma tambin pueden existir
horarios en los que el nmero de cajeras sea mayor al nmero de clientes,
generando de esta forma tiempos muertos de atencin por parte de las
cajeras que a la larga es un incremento en el costo para la empresa.
Para resolver dicho problema se pretende simular las colas del
supermercado, para lo cual los dos principales objetivos del proyecto seran
los siguientes:
a. Obtener la cantidad necesaria de cajeras que deben asignarse a la tienda
para atender el flujo de clientes atendiendo al criterio de privilegiar la
atencin rpida del cliente y su mnima espera en cola, as como
minimizar costos por asignacin de personal a la tienda (cajeras)
b. Obtener el dato sobre el nmero de cajas que deberan estar habilitadas
para atencin a clientes durante los diferentes periodos del da y durante
los das de la semana, en las 2 (dos) lneas de cajas que posee la tienda
en mencin.
El objetivo de la investigacin es proporcionar los datos necesarios para que
el personal de tienda tome las mejores decisiones y pueda programar el
horario de apertura y cierre de cajas durante el da de acuerdo a la cantidad
de clientes que deban atender.
Para resolver los puntos anteriores mencionados, se efectu un anlisis que
consisti en:
Toma de informacin; se realiz el da Jueves 14 y 16 de Noviembre de 2013,
entre las 09:00 y 21:00 horas (tiempo normal de atencin). Participaron 3
personas en total (una por cada caja).
Se tomaron los siguientes datos:
Artculos de la compra
Tiempo de llegada del cliente a cola
Tiempo de inicio de servicio
Tiempo de fin de servicio
Recopilando informacin
Caja 1
Periodo 1
Inicio
9:29:06
Final
15:06:01
Caja 2
Periodo 2
Periodo 1
16:57:49
11:07:20
22:02:16
17:05:24
Caja 3
Periodo 1
9:30:03
13:01:31
Periodo 2
14:58:19
21:52:45
ATRIBUTOS
Tiempo de arribo
Caja
Tiempo de servicio.
ACTIVIDADES
Llegar al sistema.
Formar cola.
Ser atendido por caja.
Salir del sistema.
Atender trabajos.
Esperar trabajos.
Eventos
1. Llegar al sistema.
2. Salir del sistema.
3. Ingresar a cola.
4. Salir de cola.
5. Inicio de espera.
6. Fin de espera.
7. Inicio de servicio.
8. Fin de servicio.
1. Llegar al sistema.
8. Fin de servicio.
8. Fin de servicio
3. Variables.
Variables exgenas
Variables
endgenas
3.
Tiempo en cola
CAJA NUMERO 1
cliente
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
tiempo por
llegada
09:25:00
09:26:45
09:27:50
09:28:45
09:31:10
09:37:18
09:38:45
09:40:20
09:46:15
09:51:05
09:55:48
10:00:15
10:08:45
10:16:35
10:35:45
10:50:12
10:55:23
10:58:01
10:59:30
11:06:10
11:07:45
11:13:05
11:19:40
inicio de
servicio
09:25
09:26:50
09:27:53
09:28:50
09:31:15
09:37:20
09:38:45
09:40:20
09:46:15
09:51:08
09:55:48
10:00:15
10:08:45
10:16:35
10:35:50
10:50:12
10:55:30
10:58:01
10:59:30
11:06:10
11:07:45
11:13:05
11:19:40
fin de
servicio
09:25:30
09:27:00
09:28:10
09:29:45
09:35:28
09:38:12
09:41:10
09:43:34
09:48:50
09:55:41
09:58:40
10:02:05
10:12:00
10:20:40
10:36:37
10:53:38
10:58:08
10:59:03
11:02:05
11:07:31
11:12:17
11:18:30
11:21:28
espera del
cliente
0.3
0.15
0.2
1
4.18
0.54
2.25
3.14
2.35
4.36
2.52
1.5
3.15
4.05
0.52
3.26
2.45
1.02
2.35
1.21
4.32
5.25
1.48
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
11:22:13
11:31:05
11:32:27
11:34:53
11:35:28
11:38:07
11:44:36
11:47:08
11:48:00
11:52:14
12:11:47
12:14:51
12:16:12
12:17:09
12:18:25
12:19:12
12:22:14
12:24:23
12:32:14
12:35:02
12:37:12
12:39:01
12:40:52
12:41:28
12:46:41
12:50:04
12:51:41
12:54:03
12:55:24
12:59:58
13:02:12
13:03:35
13:09:14
13:11:11
13:12:36
13:18:12
13:22:04
13:24:50
13:25:59
13:29:07
13:33:38
13:49:47
13:52:39
13:55:41
11:22:13
11:31:05
11:33:55
11:34:53
11:35:50
11:38:40
11:44:36
11:47:08
11:48:30
11:52:14
12:11:47
12:14:51
12:16:12
12:18:09
12:18:33
12:20:30
12:22:14
12:24:23
12:32:14
12:35:02
12:37:12
12:39:30
12:40:52
12:41:28
12:46:41
12:50:10
12:51:41
12:54:10
12:55:25
12:59:58
13:02:12
13:03:38
13:09:14
13:11:11
13:12:40
13:18:12
13:22:04
13:24:50
13:25:59
13:29:07
13:33:39
13:49:47
13:52:45
13:55:41
11:26:58
11:33:27
11:33:53
11:35:28
11:38:07
11:39:38
11:46:06
11:48:25
11:51:58
11:54:59
12:14:41
12:15
12:18:09
12:18:27
12:20:12
12:20:38
12:23:50
12:25:52
12:34.5
12:35:44
12:39:24
12:40:07
12:41:28
12:45:49
12:49:50
12:51:16
12:54:15
12:55:24
12:58:18
13:00:59
13:03:35
13:04:22
13:10:41
13:12:36
13:17:28
13:20:14
13:24:05
13:25:59
13:27:31
13:33:09
13:34:40
13:52:41
13:54:02
13:56:28
4.45
2.22
1.26
0.35
2.39
1.29
1.3
1.17
3.58
2.45
2.54
1.02
1.57
1.18
1.47
1.26
1.36
1.29
2.36
0.42
2.12
1.06
0.36
4.21
3.09
1.12
2.34
1.21
2.54
1.01
1.23
0.47
1.27
1.25
4.52
2.02
2.01
1.09
1.32
4.2
1.02
2.54
1.27
0.47
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
13:58:37
14:02:16
14:06:25
14:07:36
14:09:01
14:14:01
14:22:31
14:23:18
14:26:17
14:29:37
14:31:06
14:37:09
14:40:01
14:41:26
14:48:06
14:55:12
14:58:36
14:59:31
15:02:33
15:06:44
15:09:27
15:11:32
15:13:45
15:15:37
15:16:42
15:24:25
15:25:36
15:27:49
15:38:16
15:40:16
15:41:33
15:44:01
15:47:06
15:49:24
15:56:21
13:58:37
14:02:16
14:06:25
14:07:36
14:09:15
14:14:01
14:22:31
14:23:30
14:26:17
14:29:37
14:31:06
14:37:09
14:40:01
14:41:28
14:48:06
14:55:12
14:58:36
14:59:45
15:02:33
15:06:44
15:09:27
15:12:05
15:13:45
15:15:40
15:16:42
15:24:25
15:25:36
15:27:49
15:38:16
15:40:16
15:41:35
15:44:01
15:47:06
15:49:24
15:56:21
15:58:11
15:58:11
16:03:12
16:07:12
16:09:18
16:13:33
16:15:03
16:16:10
16:17:21
16:03:12
16:07:12
16:09:18
16:13:33
16:15:03
16:16:16
16:17:41
01:59:58p.m.
14:04:20
14:07:32
14:09:07
14:13:18
14:14:49
14:23:28
14:24:42
14:28:51
14:30:29
14:36:38
14:39:43
14:41:26
14:45:47
14:51:07
14:57:19
14:59:42
15:00:25
15:03:35
15:07:50
15:12:03
15:13:26
15:15:40
15:16:42
15:20:25
15:25:31
15:27:34
15:28:44
15:39:18
15:41:33
15:43:30
15:46:00
15:48:40
15:50:45
15:57:06
16:01:27
p.m.
16:04:35
16:09:15
16:10:41
16:14:29
16:16:06
16:17:41
16:21:15
1.21
2.04
1.07
1.31
4.17
0.48
0.57
1.24
2.34
0.52
5.32
2.34
1.25
4.21
3.01
2.07
1.06
0.54
1.02
1.06
2.36
1.54
1.55
1.05
3.33
1.06
1.58
0.55
1.02
1.17
1.55
1.59
1.34
1.21
0.45
3.16
1.23
2.03
1.23
0.56
1.03
1.31
3.54
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
16:22:38
16:24:31
16:26:01
16:30:04
16:34:02
16:37:45
16:39:04
16:42:24
16:48:24
16:49:20
16:55:14
16:57:02
16:22:38
16:24:31
16:26:40
16:30:08
16:34:02
16:37:45
16:39:04
16:42:24
16:48:24
16:49:36
16:55:14
16:57:02
16:57:43
16:57:43
17:02:15
17:04:37
17:13:20
17:15:06
17:19:36
17:22:31
17:25:21
17:26:01
17:29:21
17:31:24
17:33:04
17:40:05
17:42:07
17:43:03
17:48:51
17:52:24
17:55:01
17:58:21
17:59:23
18:04:12
18:08:12
18:10:32
18:13:21
18:14:53
18:15:32
18:25:14
18:28:14
18:30:45
18:40:23
18:42:24
17:02:15
17:04:37
17:13:20
17:15:06
17:19:39
17:22:31
17:25:21
17:26:30
17:29:21
17:31:24
17:33:59
17:40:05
17:42:10
17:43:05
17:48:51
17:52:24
17:55:01
17:58:21
17:59:24
18:04:12
18:08:16
18:10:32
18:13:50
18:14:55
18:15:55
18:25:14
18:28:40
18:30:45
18:40:23
18:42:25
16:24:09
16:26:36
16:30:05
16:31:02
16:36:47
16:38:42
16:40:27
16:45:57
16:49:33
16:50:19
16:56:38
16:57:43
17:00:00
p.m.
17:03:38
17:06:52
17:14:55
17:19:37
17:22:07
17:24:03
17:26:26
17:28:37
17:30:24
17:33:59
17:38:35
17:42:08
17:43:04
17:47:14
17:48:51
17:54:55
17:57:36
17:59:23
17:59:59
18:08:13
18:09:33
18:13:47
18:14:53
18:15:51
18:16:26
18:28:39
18:28:39
18:34:43
18:42:24
18:48:39
1.31
1.65
3.25
0.58
2.45
0.57
1.23
3.33
1.09
0.59
1.24
0.41
2.17
1.23
2.15
1.35
4.31
2.31
1.32
1.05
2.36
1.03
2.35
5.31
2.03
0.56
4.11
3.21
2.31
2.35
1.02
0.36
4.01
1.21
3.15
1.32
0.58
0.54
3.25
2.31
3.59
2.01
6.14
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
18:49:05
18:51:24
18:52:24
18:55:36
18:57:06
18:59:25
18:59:58
19:04:12
19:05:31
19:19:31
19:20:06
19:23:04
19:23:43
19:27:03
19:34:21
19:35:15
19:41:03
19:46:40
19:54:32
19:57:32
20:02:03
20:13:20
20:15:06
20:19:36
20:22:31
20:25:21
20:26:01
20:29:21
20:31:24
20:33:04
20:40:05
20:42:07
20:43:03
20:47:06
20:49:24
20:56:21
18:49:05
18:51:24
18:52:24
18:55:36
18:57:06
18:59:25
18:59:59
19:04:12
19:05:50
19:19:31
19:20:26
19:23:04
19:23:45
19:27:03
19:34:21
19:35:18
19:41:03
19:46:40
19:54:32
19:57:32
20:02:03
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
20:13:20
18:51:11
18:52:11
18:54:59
18:56:45
18:58:29
18:59:58
19:03:11
19:05:48
19:09:25
19:20:25
19:20:25
19:23:43
19:26:26
19:27:03
19:35:15
19:38:28
19:42:39
19:49:52
19:56:26
20:00:53
20:04:27
20:14:55
20:19:37
20:22:07
20:24:03
20:26:26
20:28:37
20:30:24
20:33:59
20:38:35
20:42:08
20:43:04
20:47:14
20:48:40
20:50:45
20:57:06
2.06
0.57
2.35
1.09
1.23
0.33
3.12
1.36
3.54
0.54
2.41
0.39
2.43
7.21
0.54
3.13
1.36
3.12
1.54
3.21
2.24
1.35
4.31
2.31
1.32
1.05
2.36
1.03
2.35
5.31
2.03
0.56
4.11
1.34
1.21
0.45
CAJA NUMERO 2
cliente
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
tiempo por
llegada
9:35:45
9:50:12
9:55:23
9:58:01
9:59:30
10:06:10
10:07:45
10:13:05
10:19:40
10:22:13
10:31:05
10:32:27
10:34:53
11:12:10
11:17:25
11:22:40
11:27:55
11:33:10
11:38:25
11:43:40
11:48:55
11:54:10
11:59:25
12:08:55
12:29:50
12:35:45
12:40:50
12:45:55
12:51:00
13:01:10
inicio de
servicio
9:35:50
9:50:12
9:55:30
9:58:01
9:59:30
10:06:10
10:07:45
10:13:05
10:19:40
10:22:13
10:31:05
10:33:55
10:34:53
11:12:10
11:17:25
11:22:40
11:27:55
11:33:10
11:38:25
11:43:40
11:48:55
11:54:10
11:59:25
12:08:55
12:29:52
12:35:45
12:40:50
12:45:55
12:51:00
13:01:10
fin de
espera del
servicio
cliente
9:36:37
0,52
9:53:38
3,26
9:58:08
2,45
9:59:03
1,02
10:02:05
2,35
10:07:31
1,21
10:12:17
4,32
10:18:30
5,25
10:21:28
1,48
10:26:58
4,45
10:33:27
2,22
10:33:53
1,26
10:35:28
0,35
11:14:20
2,1
11:19:55
2,3
11:23:50
1,1
11:29:28
1,23
11:34:25
1,15
11:39:17
0,52
11:44:12
0,32
11:50:10
1,15
11:57:33
3,23
0:01:39
2,14
12:12:00
3,05
12:32:13
2,23
12:37:40
1,55
12:42:55
2,05
12:48:50
2,55
12:54:05
3,05
13:04:15
4,05
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
13:06:15
13:11:20
13:06:15
13:11:20
13:16:25
13:16:25
13:26:35
13:26:35
13:31:40
13:31:40
13:36:25
13:41:10
13:45:55
13:50:40
14:14:51
14:16:12
14:17:09
14:18:25
14:19:12
14:22:14
14:24:23
14:32:14
14:35:02
14:37:12
14:41:28
14:46:41
14:50:04
14:51:41
14:54:03
15:02:25
15:07:30
15:12:35
15:17:40
15:23:45
15:27:50
15:32:55
15:38:00
15:45:05
15:48:10
15:53:15
15:58:20
16:03:24
16:07:28
16:11:32
13:36:25
13:41:10
13:45:55
13:50:40
14:14:51
14:16:12
14:18:09
14:18:33
14:20:30
14:22:14
14:24:23
14:32:14
14:35:02
14:37:12
14:41:28
14:46:41
14:50:10
14:51:41
14:54:10
15:02:25
15:07:30
15:12:35
15:17:40
15:23:45
15:27:50
15:32:55
15:38:00
15:45:05
15:48:10
15:53:15
15:58:20
16:03:24
16:07:28
16:11:32
16:15:36
16:19:40
16:15:36
16:19:40
13:08:40
13:12:25
13:17:20
p.m.
13:29:40
13:33:52
p.m.
13:38:40
13:42:11
13:47:20
13:52:50
14:15
14:18:09
14:18:27
14:20:12
14:20:38
14:23:50
14:25:52
12:34.0
14:35:44
14:39:24
14:45:49
14:49:50
14:51:16
14:54:15
14:55:24
15:06:43
15:08:24
15:15:00
15:20:54
15:26:20
15:32:26
15:35:47
15:39:50
15:48:20
15:52:15
15:54:17
16:00:55
16:04:49
16:10:00
16:12:42
16:16:28
16:20:25
2.25
1.05
0.55
3.05
2.12
2.15
1.1
1.3
2.1
1.02
1.57
1.18
1.47
1.26
1.36
1.29
2.36
0.42
2.12
4.21
3.09
1.12
2.34
1.21
4.18
0.54
2.25
3.14
2.35
4.36
2.52
1.5
3.15
4.05
1.02
2.35
1.25
2.32
1.1
0,52
0,35
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
16:25:44
16:27:48
16:31:52
16:35:56
16:42:00
16:44:04
16:48:08
16:52:12
16:58:16
17:00:20
17:04:24
17:08:28
17:12:32
17:16:36
17:20:40
17:24:44
17:26:52
17:29:55
17:32:58
17:36:01
17:39:04
17:42:07
17:45:10
17:49:13
17:51:16
17:57:22
18:00:25
18:03:28
18:06:31
18:10:35
18:14:42
18:18:49
18:22:56
18:27:03
18:30:15
18:33:27
18:36:39
18:39:51
16:25:44
16:27:48
16:31:52
16:35:56
16:42:00
16:44:04
16:48:08
16:52:12
16:58:16
17:00:20
17:04:24
17:08:28
17:12:32
17:16:36
17:20:40
17:24:44
17:26:52
17:29:55
17:32:58
17:36:01
17:39:04
17:42:07
17:45:10
17:49:13
17:51:16
17:57:22
18:00:25
18:03:28
18:06:31
18:10:35
18:14:42
18:18:49
18:22:56
18:27:03
18:30:15
18:33:27
18:36:39
18:39:51
16:27:15
16:30:42
16:33:22
16:36:59
16:42:36
16:45:29
16:50:02
16:54:07
16:57:21
17:03:53
17:05:30
17:10:26
17:13:27
17:17:38
17:21:57
17:26:39
17:27:54
17:30:58
17:33:34
17:37:26
17:40:40
17:43:21
17:45:46
17:50:16
17:53:51
17:59:25
18:01:21
18:07:39
18:09:52
18:13:06
18:17:17
18:19:53
18:23:31
18:27:26
18:31:40
18:35:28
18:38:42
18:41:41
1,31
2,54
1,3
1,03
0,36
1,25
1,54
1,55
1,05
3,33
1,06
1,58
0,55
1,02
1,17
1,55
1,02
1,03
0,36
1,25
1,36
1,14
0,36
1,03
2,35
2,03
0,56
4,11
3,21
2,31
2,35
1,04
0,35
0,23
1,25
2,01
2,03
1,5
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
18:43:03
18:46:15
18:49:27
18:52:39
18:55:51
19:02:15
19:05:27
19:09:30
19:13:33
19:17:36
19:21:39
19:26:42
19:29:45
19:33:48
19:37:51
19:42:54
19:45:57
19:50:00
19:54:03
19:58:06
20:02:09
20:05:15
20:08:21
20:12:27
20:14:33
20:17:39
20:23:51
20:27:54
20:31:57
20:35:00
20:41:03
20:44:06
20:48:09
20:52:12
20:56:15
18:43:03
18:46:15
18:49:27
18:52:39
18:55:51
19:02:15
19:05:27
19:09:30
19:13:33
19:17:36
19:21:39
19:26:45
19:29:45
19:33:48
19:37:51
19:42:55
19:45:57
19:50:00
19:54:03
19:58:06
20:02:09
20:05:15
20:08:21
20:12:27
20:14:33
20:17:39
20:23:51
20:27:54
20:31:57
20:35:00
20:41:05
20:44:06
20:48:30
20:52:12
20:56:15
18:43:56
18:47:25
18:51:02
18:54:01
18:57:44
19:03:55
19:09:17
19:10:55
19:15:05
19:20:27
19:24:09
19:28:20
19:30:47
19:36:42
19:38:17
19:43:41
19:47:18
19:52:04
19:55:10
19:59:37
20:06:26
20:06:03
20:09:18
20:14:51
20:17:07
20:21:50
20:25:12
20:28:39
20:33:28
20:37:54
20:42:35
20:45:42
20:50:40
20:53:07
20:58:50
0,56
0,35
1,35
1,22
1,53
1,4
3,5
1,25
1,32
2,51
2,3
1,35
1,02
2,54
1,27
0,47
1,21
2,04
1,07
1,31
4,17
0,48
0,57
1,24
2,34
4,11
1,21
0,45
1,31
2,54
1,32
1,36
2,31
0,55
2,35
1
9
CAJA N 1
Cliente
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
Tiempo x llegada
9:15:00
9:18:30
9:22:45
9:25:00
9:28:00
9:32:30
9:35:50
9:39:00
9:42:28
9:44:30
9:50:40
10:00:20
10:05:40
10:13:48
10:18:00
10:25:44
10:29:39
10:36:00
10:43:00
10:50:00
10:56:38
11:05:39
11:10:36
11:17:29
11:24:32
11:29:21
11:35:21
11:40:01
11:46.27
11:50:39
11:56:10
12:02:32
12:07:50
12:11:20
Inicio Servicio
9:15:00
9:18:30
9:22:45
9:25:00
9:28:00
9:32:30
9:35:50
9:39:00
9:42:28
9:44:30
9:50:40
10:00:20
10:05:40
10:13:48
10:18:00
10:25:44
10:29:39
10:36:00
10:43:00
10:50:00
10:56:38
11:05:39
11:10:36
11:17:29
11:24:32
11:29:21
11:35:21
11:40:01
11:46.27
11:50:39
11:56:10
12:02:32
12:07:50
12:11:20
Fin Servicio
9:16:20
9:18:58
9:24:00
9:26:30
9:30:00
9:33:00
9:37:00
9:42:25
9:44:22
9:46:00
9:53:20
10:03:35
10:07:20
10:15:48
10:23:35
10:27
10:32:40
10:38:39
10:44:55
10:53:04
10:59:20
11:07:36
11:13:24
11:20:30
11:27:29
11:32:35
11:37:27
11:43:49
11:48:21
11:54:35
11:59:13
12:05:19
12:10:38
12:13:58
Espera Excedente
1.20
0.28
1.15
1.30
2.00
0.30
1.10
3.25
1.54
1.30
2.00
2.15
1.00
2.00
5.35
1.16
3.01
2.39
1.55
3.04
2.42
1.45
2.58
3.01
2.57
3.14
2.06
3.50
1.54
3.46
3.03
2.47
2.48
2.38
1
1
0
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
12:16:54
12:19:50
12:25:24
12:30:54
12:35:29
12:40:44
12:56:54
13:16:54
13:24:12
13:26:54
13:36:14
13:45:34
13:55:04
14:16:54
14:26:29
14:36:14
14:45:54
14:54:10
14:58:18
15:19:17
15:29:11
15:41:11
15:47:39
15:55:16
16:21:10
16:26:50
16:31:50
16:41:10
16:53:50
17:11:02
17:17:22
17:21:52
17:28:02
17:34:02
17:41:52
17:46:02
17:50:52
18:01:01
12:16:54
12:19:50
12:25:24
12:30:54
12:35:29
12:40:44
12:56:54
13:16:54
13:24:12
13:26:54
13:36:14
13:45:34
13:55:04
14:16:54
14:26:29
14:36:14
14:45:54
14:54:10
14:58:18
15:19:17
15:29:11
15:41:11
15:47:39
15:55:16
16:21:10
16:26:50
16:31:50
16:41:10
16:53:50
17:11:02
17:17:22
17:21:52
17:28:02
17:34:02
17:41:52
17:46:02
17:50:52
18:01:01
12:19:20
12:22:20
12:28:10
12:33:50
12:37:20
12:45:50
12:59:40
13:18:14
13:26:16
13:27:54
13:38:26
13:48:14
13:56:54
14:17:34
14:28:29
14:38:54
14:48:22
14:55:19
14:59:55
15:21:11
15:31:19
15:42:18
15:49:09
15:55:59
16:23:26
16:28:58
16:36:10
16:51:19
16:57:58
17:15:29
17:20:29
17:26:53
17:32:49
17:39:49
17:44:32
17:48:52
17:56:12
18:04:11
2.26
2.30
2.46
2.56
1.51
5.16
2.46
1.20
2.04
1.00
2.12
2.40
1.10
0.40
2.00
2.40
2.28
1.09
1.37
1.54
2.08
1.07
1.30
0.43
2.16
2.08
4.20
10.09
4.08
4.27
3.07
5.00
4.47
5.47
2.40
2.50
5.20
3.10
1
1
1
73
74
75
76
77
78
79
80
82
83
84
85
86
87
88
89
90
91
92
93
18:06:51
18:11:21
18:15:29
18:21:41
18:25:31
18:39:01
18:45:38
18:55:51
19:00:19
19:12:35
19:17:56
19:27:49
19:40:00
19:49:59
19:58:19
20:07:46
20:17:00
20:30:46
20:36:56
20:45:26
18:06:51
18:11:21
18:15:29
18:21:41
18:25:31
18:39:01
18:45:38
18:55:51
19:00:19
19:12:35
19:17:56
19:27:49
19:40:00
19:49:59
19:58:19
20:07:46
20:17:00
20:30:46
20:36:56
20:45:26
18:09:11
18:13:51
18:19:21
18:23:51
18:28:11
18:43:11
18:49:51
18:57:58
19:10:49
19:16:34
19:26:19
19:39:09
19:48:49
19:57:00
20:06:56
20:16:06
20:29:40
20:35:12
20:44:09
20:54:06
2.20
2.30
3.52
2.10
2.40
4.10
4.13
2.7
10.30
4.58
8.23
11.20
8.49
7.01
8.37
8.20
12.40
5.26
7.13
8.40
CAJA N 2
Cliente Tiempo x llegada
1
9:15:50
2
9:19:50
3
9:22:45
4
9:25:55
5
9:29:40
6
9:33:30
7
9:36:50
8
9:39:00
9
9:42:28
10
9:44:30
11
9:50:40
Espera Excedente
2.08
2.01
1.15
2.35
2.20
2.10
1.18
3.25
1.54
1.30
2.00
1
1
2
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
10:00:20
10:05:40
10:13:48
10:18:00
10:25:44
10:27:39
10:36:00
10:43:00
10:49:08
10:56:38
11:05:39
11:12:36
11:17:29
11:24:32
11:27:21
11:35:21
11:40:01
11:42.27
11:50:39
11:56:10
12:02:32
12:07:50
12:11:20
12:16:54
12:19:50
12:25:24
12:30:54
12:35:29
12:40:44
12:56:54
13:16:54
13:24:12
13:26:54
13:36:14
13:45:34
13:55:04
14:16:54
14:26:29
10:00:20
10:05:40
10:13:48
10:18:00
10:25:44
10:27:39
10:36:00
10:43:00
10:49:08
10:56:38
11:05:39
11:12:36
11:17:29
11:24:32
11:27:21
11:35:21
11:40:01
11:42.27
11:50:39
11:56:10
12:02:32
12:07:50
12:11:20
12:16:54
12:19:50
12:25:24
12:30:54
12:35:29
12:40:44
12:56:54
13:16:54
13:24:12
13:26:54
13:36:14
13:45:34
13:55:04
14:16:54
14:26:29
10:03:35
10:07:20
10:15:48
10:23:35
10:27
10:32:40
10:38:39
10:44:55
10:55:04
10:59:20
11:07:36
11:14:24
11:20:30
11:27:29
11:31:35
11:37:27
11:43:49
11:46:21
11:53:35
11:58:13
12:06:19
12:10:38
12:15:58
12:18:20
12:24:20
12:29:10
12:34:50
12:39:20
12:50:50
13:08:40
13:22:14
13:26:16
13:34:54
13:43:26
13:53:14
14:10:54
14:23:34
14:35:29
2.15
1.00
2.00
5.35
1.16
5.01
2.39
1.55
5.56
2.42
1.45
1.48
3.01
2.57
4.14
2.06
3.50
4.54
2.46
2.03
3.47
2.48
4.38
1.26
4.30
3.46
3.56
3.51
10.16
11.46
5.20
2.04
8.00
7.12
7 .40
14.10
6.40
9.00
1
1
3
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
82
83
84
85
86
87
88
14:36:14
14:45:54
14:54:10
14:58:18
15:19:17
15:29:11
15:41:11
15:47:39
15:55:16
16:21:10
16:26:50
16:31:50
16:41:10
16:53:50
17:11:02
17:17:22
17:21:52
17:28:02
17:34:02
17:41:52
17:46:02
17:50:52
18:01:01
18:06:51
18:11:21
18:15:29
18:21:41
18:25:31
18:39:01
18:45:38
18:55:51
19:00:19
19:12:35
19:17:56
19:27:49
19:40:00
19:49:59
19:58:19
14:36:14
14:45:54
14:54:10
14:58:18
15:19:17
15:29:11
15:41:11
15:47:39
15:55:16
16:21:10
16:26:50
16:31:50
16:41:10
16:53:50
17:11:02
17:17:22
17:21:52
17:28:02
17:34:02
17:41:52
17:46:02
17:50:52
18:01:01
18:06:51
18:11:21
18:15:29
18:21:41
18:25:31
18:39:01
18:45:38
18:55:51
19:00:19
19:12:35
19:17:56
19:27:49
19:40:00
19:49:59
19:58:19
14:44:54
14:53:22
14:57:19
15:17:55
15:28:11
15:39:19
15:46:18
15:54:09
15:59:59
16:25:26
16:30:58
16:40:10
16:51:19
16:59:58
17:15:29
17:20:29
17:26:53
17:32:49
17:39:49
17:45:32
17:49:52
17:56:12
18:05:11
18:10:11
18:14:51
18:20:21
18:24:51
18:38:11
18:44:11
18:54:51
18:59:58
19:10:49
19:16:34
19:26:19
19:39:09
19:48:49
19:57:00
20:06:56
8.40
7.28
3.09
18.37
8.54
10.08
1.07
6.30
4.43
4.16
4.08
4.20
10.09
6.08
4.27
3.07
5.00
4.47
5.47
3.40
3.50
5.20
4.10
3.20
3.30
4.52
3.10
12.40
5.10
9.13
4.70
10.30
4.58
8.23
11.20
8.49
7.01
8.37
1
1
4
89
90
91
92
93
94
20:07:46
20:17:00
20:30:46
20:36:56
20:45:26
20:59:48
20:07:46
20:17:00
20:30:46
20:36:56
20:45:26
20:59:48
20:16:06
20:29:40
20:35:12
20:44:09
20:54:06
21:04:44
8.20
12.40
5.26
7.13
8.40
4.56
2
0
2
1
2
2
2
3
2
4
EJECUCION EN ARENA
Proceso de espera de colas de clientes en un mini market ROJAS MARKET
CONCLUSIONES:
Hemos llegado a la conclusin de que el sistema de colas
funciona correctamente, porque el negocio se trata de un
Mini market en la cual no hay mucha demanda de clientes.
Por lo tanto la asignacin de cajeras en dicho Mini market
est bien establecida, por el Gerente General.
2
5