Austin Goodman

2700 Associated Rd. #C24 Fullerton, CA 92835 Phone: 562-212-4858 E-Mail: agoodmanmbk@gmail.com

Objective
Thank you for taking the time to consider me as a candidate for this job opening first off. I take your consideration very seriously and am dedicated to providing you with the utmost loyalty, hard work and dedication to help meet the necessary goals and objectives put forth in front of me to help better the company and create and retain customers in your business. Communication in business is key when speaking with clients regarding any matter, negative or positive. The key to that communication is how the employee handles adversity with professionalism and integrity, no matter the circumstance know that you will have my full attention and dedication at all times.

Professional Experience
Claims Adjuster Senior Analyst Sentry/Viking Insurance. Irvine, CA Promoted from Claims Adjuster Level 1 to Level 2 in the first four months of employment. Was recently granted the title of Claims Adjuster Senior Analyst in September 2013. Tasks include handling complex litigation and high fatality rated automobile and motorcycle accident claims. Key aspects include negotiating terms of settlements of bodily injury claims with clients represented by counsel plaintiffs across the country. Incorporating Sentry/Viking values and principles in settlement of property damage occurred in accidents resulting in death, major loss or loss of business use on specific vehicles. Train and hire entry level claims adjusters and help develop newly promoted Claims Adjuster Level 1s and 2s to prepare for larger quantity of file handling at the Claims Adjuster Senior Analyst positions. January 2011-March 2013 March, 2013 - Present

High Volume Residential Representative ADT Security, LLC. Anaheim, CA -

Promoted from entry-level sales representative to High Volume Residential Representative within first six months of employment. Specialized in the sales and education of large and small business security systems to protect buildings, storage facilities and their equipment for some of the largest corporations in Southern California. Vast knowledge of product, installation, customer service and organizational skills were paramount. Remained the #1 sales representative in the Southwest sector of ADTs corporate sales department for 9 straight months, bringing in a total of 984 new business to sign contracts for ADT security systems.

Education
California State University, Fullerton. Fullerton, CA August 2011-Present

Currently attending coursework that involves group dynamics and writing in advertising. Coursework includes; Advertising Marketing, Studies, Person-to-Person Sales, Creative Techniques and History of Advertising. Expected date of completion: Bachelor of Arts in Communication, with an emphasis in Advertising May 2014. August 2006-August 2011

GoldenWest College. Huntington Beach, CA -

Received the Associates of Arts Degree focusing on Business Marketing from GoldenWest in July of 2011 carrying an overall grade point average of 3.75. Coursework included; General Education Requirements for CSU eligible coursework, Communication, Business Development, Person to Person Sales and Communication Studies.

Selected Skills & Accomplishments

Received the highest honor while a member of the Boy Scouts of America, by receiving the Eagle Scout title in July of 2006. While with ADT as a sales representative, I received the Golden Blue Award for top sales representative in the entire Southwestern States of Washington, Oregon, Idaho, California, Arizona & Nevada for net sales of residential and business security system accounts. Grossing nearly $678,000.00 per month for ADT, LLC. Proficient in Microsoft Office, Adobe Photoshop, Oracle Financial Logistics, & CCIS Insurance Code Ethics. Well versed in the Vehicle codes for California, Nevada & Arizona. In addition to the legal codes that are associated with vehicle and pedestrian violations associated with automobile accidents in the State of California.