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Pre Workshop Questionnaire


Supervisory Development & Leadership Workshop

Hello!

We are delighted to welcome you in the two day Workshop on


Supervisory Development & Leadership to be held as per the
following details:

Date:_______________________________________
Venue:______________________________________
Timings:_____________________________________

The Workshop is being conducted by facilitators from Life Learning


Solutions, a Learning and Development firm, specializing in Leadership
Training, amongst others.

To get a better comprehension of your experiences and work


environment, and to know you better, we have prepared a brief list of
Questions to be answered before the Workshop. These would help us
understand your world and design the Workshop suitably.
We would request you to answer the Questions and send it back to us
at the earliest. Feel free to answer the questions honestly and openly,
as there is /are no one right or wrong answer/s to these questions.

You can use additional sheets, if required.

PROFILE OF THE PARTICIPANT


 NAME- Komal SHAH
AGE -23yrs
DESIGNATION- CSA
 DEPARTMENT- SABRE FARE FILLING
 JOB PROFILE
________________________________________________
________________________________________________
 WITH THE COMPANY SINCE __________________________

1. What are your expectations from the Supervisory Development


& Leadership Workshop?

Ans: From this workshop I am expecting a high quality of leadership to


enhance my skills and implement in my day to day life.
2. What are the challenges you face in the current life/work
situations?

Ans- Taking challenges work is a part of my hobby. I always take up a


challenges work which is risk and difficult work. e.g. at times we
received very complicated work which are difficult to process and risk
of getting serious errors, I pick up those work and completed with no
errors. And resolving the work related issues with the clients like the
no errors from our side and clients gives us errors. Also committed to
complete the work within the TAT.

3. What is the communication skill/interaction which is expected of


you? How much of your work involves having to listen to clients,
brief team members and interact with others? Are there any
challenges you face here. Specify with examples, if possible

Ans –communication plays a very important role at works too, Many a


times we need to communicate with clients on the phone when the
issues is not resolved by mails. I take the challenge to talk to the
clients on the phone and listen carefully what the clients want and I
shares this with all my colleague.
4. Do you ever face any disagreements, conflicts with those whom
you have to interact with at work and in personal life? Please
relate some common examples. How do you normally deal with
the same?

Ans-confilcts/disgreements is a part of human nature when we have


different opinions. At work also each staff has his/her own way of
doing work, so sometimes there are certain rules which a staff must
follow but the result are the same if follow the rule or not, that time I
need to explain with proper example to understand the staff how
important is the steps in the work that he missed.

5. What, according to you, are the qualities required in a good


coach? Are you a good Coach? Do you consider yourself capable
of being a good Coach? What do you think will enhance your
abilities as a Coach?

Ans- First, a good coach must have a good communication skills and
then good knowledge of the topic.
I cannot say myself the best but up to some extend as I’ve been giving
training to my subordinate and still learning.
Definitely this training program will help me to understand more

6. Any other Issues which you would like to be clarified or


addressed at this juncture.
We thank you for your participation and look forward to an enriching
interaction with you in the Workshop.
Life Learning Solutions

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