Mobile Apps

Presented by Bruce M Lee Public Sector Industry Manager - Sprint

December 6th, 2013

Mobile Usage Trends

25% of Internet users in the U.S. are mobile-only 120 million citizens own smart phones 2013 smartphone shipments to exceed 1 Billion units

39.3% growth from 2012

Relevance to Government

Smart Device Adoption 10X faster than the 80s PC revolution Mass adoption of technology 2X faster than 90s Familiarity with user interfaces (e.g., Touch) Internet Boom 3X faster than recent social network adoption Scalability, especially for developers

Increase Self Service Interactions

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Convergence of Technology Advancements

Operating System Aggregation Wireless Internet Access Processing Power

Battery Life

Online App Stores

GPS Touch Displays

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Component Miniaturization

Display Technology

Mobile Technology Trends

Location, Location, Location Greater variety of Devices and Form factors Smartphones Tablets/Handheld Computers Increased Device capabilities Cameras/Scanners Bar Code/Optical Readers Bigger, Higher Resolution Displays Touch M2M Technologies Sensors, etc BYOD The Cloud
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Need for Mobile Business Solutions

Traditional on-site employees enjoy real-time access to enterprise data, which leads to higher productivity, greater efficiency and agility. Need to bridge the gap between on-site employees and remote employees, assets, and inventories.

Office Worker

Mobile Worker

Manual Processing

Systems, Databases, etc

Paperwork

Benefits of Mobile Business Solutions

Mobile employees have same real-time access to enterprise systems. Eliminates many manual processes. Enables real-time decision making

Office Worker

Mobile Worker

Mobile Access

Systems, Databases, etc

Paperwork

Organizations with Field Resources want:

Awareness/Visibility to Everything Objectives Requests Know where Resources/Assets are and get their status Location Availability/Readiness Dispatch/Allocate Resources Assets Streamline Communications and Feedback with Resources/Assets Dynamically re-allocate based on Need/Priority Feedback/Reporting to continually improve best practices
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Mobile Employees Device Options

Phones/Smartphones

Tablets Handheld Computers

Capabilities: Field Service Examples

Time Reporting Dispatch Job Completion - Reporting

Tracking
Get better control of your expenses. Track your assets, people and work, everywhere.

Timekeeping
Eliminate handwritten time cards and make payroll easier for your administrative staff.

Forms
Data on the go. Send customized digital forms back to the office instantly.

Dispatching
Dispatch work with ease in real time. Optimize routes to get more done, more efficiently.

Mobile Field Reporting (with Photos)

Message: #11 Subject: Incident Report Reference: 234 Time: 1:23 From: Officer Mays Mobile: 9876544585 GPS: 99.08769.98.8755

User selects predefined subject line, voice record, take photos and send their issues without delays.

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Dispatchers prioritize incoming issues by scanning the message subjects, viewing photos, time and date stamps. Responses can be sent via text to confirm receipt, give additional instructions or request more details.

Mobile Integration:
Extend PBX / UC functionality to the Mobile Phone Increased productivity
Single number ensures calls aren't missed in or out of the office Common dialing plan and feature set across both the office and mobile workspace Unified messaging reduces time associated with voicemail and ensures employees don't miss messages between systems Mobile phone becomes a mobile UC device, enriching UC with mobile presence, location.

Cost savings
Elimination of costly local trunks due to migration of certain types of voice traffic to wireless, and elimination of dual trunks required of other FMC solutions Reduction of desk sets for mobile employees Lower international call rates for mobile employees

Call Management
Call restrictions allow business to ensure wireless use is appropriate Call auditing capabilities facilitate simpler corporate governance

Mobile Phone PBX/UC

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M2M: Thinking Outside the Phone

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M2M Industry Applications

Part of Everyday Life Retail
ATM / Point Of Sale Kiosks Digital signage

Transportation
Fleet management Fuel and green benefits Safety & convenience

SmartGrid
Energy efficiency Smart meters Electric vehicle charging

Security
Surveillance (real time and recorded) Asset tracking and protection

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Connected Transportation Solutions

Track and Trace Vehicle Diagnostics

Key features: Real-time monitoring of vehicle location, speed, idle time and stop time Monitoring of vehicle condition and engine diagnostics Route optimization Computer aided dispatch In-vehicle access to critical information, reporting Instant alerts of speeding, location violations Periodic detailed reports

Driver Behavior

In-cab Wi-Fi

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Reduced Fuel Costs with Better Driving Habits and Routine Maintenance

Eliminating aggressive driving* can improve gas mileage up to 33% Eliminating idling save up to a half gallon of fuel per hour. Maintaining your vehicles may improve mileage up to 6%.
Source: US Department of Energy

* Aggressive driving such as speeding, hard braking, swerving through traffic.

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2010 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Vehicle Fleets
OBDII
Self Installation

from to

Location Status Vehicle/Engine Diagnostics Other Reporting

Multiple Sensors
Full control and extensibility for fleet operations

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Asset Management
Affordable, dedicated asset tracking and management for valuable assets such as trailers, backhoes, and pallets. Key Features: Daily ping when parked Accurate real-time GPS tracking when moving Customizable geo-fence parameters and breach alerts based on time of day, day of week. Alerts for geo-fence breach, landmark arrival/departure, events (door open, etc) External input support and available alerts varies by device Robust reporting feature provides on-demand or scheduled reports
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2010 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

Flexible Options for Asset Management

Asset Tracker Long battery life (est 5 years) Scheduled location reporting Easy, inexpensive installation Mountable anywhere in/on trailer Weatherproof/rugged

Asset Tracker 6 month rechargable Scheduled location reporting Senses motion and reports location 3 inputs/3outputs Mountable anywhere in/on trailer Weatherproof/rugged

Other M2M Examples

Water Distribution

Rain Gauge

Wastewater Collection
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Q&A

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