ROLES AND FUNCTIONS OF ADMINISTRATOR/MANAGER IN STAFF DEVELOPMENT Roles He or she Applies adult learning principles when helping employees

s learn new skills or information Coaches employees readily regarding knowledge and skill deficits Actively seeks out teaching opportunities Uses teaching techniques that empower staff Is sensitive to the learning deficits of the staff and creatively minimizes these deficits Frequently assess learning needs of the unit Functions Works with reduction department to delineate shared individual responsibility for staff development. Ensures that there are adequate resources for staff development. Assumes responsibility for quality and fiscal control of staff development activity. Makes appropriate decisions regarding educational resource allocation in periods of fiscal constraints. Ensures that all staff is competent for roles assigned. Provides input in formulating staff development policies. TEACHING METHODS AND AIDS Teaching methods for a staff-development course should cause students to actively manipulate course content. The methods for each course should fit course objectives. The lecture or expository method is effective when a fairly a large volume of new information must be acquired by the student in a short time. The discussion method is preferred when problem-solving skills and attitudinal changes are needed. Film or film strips and discussion facilitate the transfer of new learning to the students work setting. Case studies are helpful in sensitizing students to clinical issues, developing analytical skills, and teaching problem-solving techniques. First, learner motivation is the single most powerful variable in the learning process. Second, course materials must be logically organized to be understood. When preparing audiovisual aids, the teacher is forces to identify the two or three most important lesson concepts and organize them according to some logical principle,

such as chronology, cause and effect, system components, or simple-to- complex progression. This emphasis on a few key points facilitates students understanding of lesson content. Third, repetition of lesson content improves retention of detailed information. Audio visual materials can be organized as programmed learning packages that provide new information in small increments, with frequent repetition and summarization Fourth, prompt feedback is needed to confirm students correct responses and eliminate errors.