Digital Dislocation in the Workplace

Overcoming the challenge of collaboration with cloud based services

The conversation just gets better

Huge demand for cloud collaboration services

The demand for collaboration is massive, but only 1/3rd of IT decision makers have a built a strategy for implementation

85% 76%
of IT Decision Makers want to use cloud-based collaboration in their enterprises
(includes UM, video, mobile, etc)

say reducing total operating costs is a high priority

Collaboration technologies in demand

91% desktop sharing 79% unified messaging 78% desktop HD video 77%
secure access to corporate network from personal device

66%
58%

want to flex IT capacity in line with business needs and pay for whats needed agree cloud solutions can be kept up to date more easily

Only

34%

have a strategy for cloud-based collaboration

69%

Say its better to deal with large well known brands for cloud services

Video culture on the rise in global enterprises

IT Decision Makers see fast growing demand for HD video in the workplace
The need to update video conferencing

78%
Want HD video (including smartphone or tablet)

What would the benefits of High Definition video at desktop be for your colleagues?

60% 1:2

100%
Increase in the use of video conferencing at home (inc. for work)
In 2013 13%

clearer conversations

increased understanding

37%
Our video conferencing needs updating

Top 2 priorities for organisations to reduce expenditure:

compared to 6% in 2010

67% Business travel 65% Mobile comms, inc roaming

Digital Dislocation in the Workplace

Employees and IT decision makers struggle to work with outdated collaboration technology and have to use work-arounds

Employees frustrated.

IT Decision Makers making do

62%
want easier access to communications when on the move for work nearly

50%
of employees work flexibly (home & other locations)

52%
our PBXs are old and need replacing

only

1:3

our Comms platform is equipped to change with the business

40%

43%
of employees want to BYOD or CYOD

44% 40%
our Centrex needs replacing

68%
of IT Decision Makers say we need to enable remote and mobile users to collaborate better

using open social media for better comms at work

Which is leading to a Wild West of BYOD & social media

The flexible and work-around culture is creating problems as employees try to create their own social business

Employees use BYOD & social media for speed, convenience and collaboration.

So employees look outside the organisation, using the following social media for WORK regularly

1 in 2
IT Decision Makers say employees wanting to use their own devices and tools at work creates real problems

77%
of employees want more simple ways to share information

74%
want cloud IM for collaboration

(security, compatibility and control)

BT One
Communications that unify