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ASAP PROJECT XYZ

Phase 1 Deliverable: Project Qualit !a"a#e$e"t

Date MM/DD/YYYY

Project Quality Management

TA%&E O' CO(TE(TS


Revision History Approval 3 3

Distributed...........................................................................................................3 Reviewers............................................................................................................3 Approvals............................................................................................................3


Purpose Quality Management strategy 4 4 4

Quality Planning..................................................................................................4 Quality Assurance...............................................................................................4 Quality Control....................................................................................................

Quality Plan

Project Quality Management

Revisio" )istor
Revision " & Revision Date Decem#er $% &''4 April "'% &'"" Summary of Changes Create! Mo!ifie! for C)* p!ate! C(D (M

A**roval
Distribute+ (a$e,Si#"ature Title
Pro"ect Manager #ec$nical %ead &D %ead MM %ead '( %ead )CM %ead

Revie-ers (a$e,Si#"ature Title

A**rovals (a$e,Si#"ature Title

Quality Plan

Project Quality Management

Pur*ose
+his !ocument !escri#es the ,uality management processes re,uire! to ensure that the !elivera#les -ill satisfy the ..*/S0R+ C1*0/+ /AM022 project o#jectives an! meet the nee!s of ..C1*0/+ /AM0223 4or the purposes of this !ocument% ,uality is !efine! as the !egree to -hich #usiness re,uirements are met or e5cee!e!3 Project Quality planning sets out the specific ,uality practices% resources% an! activities relevant to the project an! its !elivera#les3 +he approach inclu!es the project6s Quality Planning activities% an! the !evelopment of Quality Assurance an! Quality Control proce!ures3 +he Quality Management strategy i!entifies the 7ey !elivera#les an! the ,uality stan!ar!s8attri#utes an! criteria to #e use! for evaluating each !elivera#le3 Quality Assurance monitors the overall ,uality practices of the project to ensure that the project9s Quality Management proce!ures are -or7ing% an! to ensure that the project -ill satisfy the relevant ,uality stan!ar!s3 Quality Control ensures that the project !elivera#les meet !efine! ,uality o#jectives an! attri#utes3

Qualit !a"a#e$e"t strate#


Qualit Pla""i"#

+his aspect of the Quality Plan i!entifies the 7ey !elivera#les an! !etermines the ,uality stan!ar!s8attri#utes an! criteria to #e use! for evaluating each !elivera#le3 +he ,uality attri#utes for the ..*/S0R+ PR:;0C+ /AM022 project is #ase! on the follo-ing points3 0ach !elivera#le -ill #e measure! on this criteria3 Does the !esign meet all #usiness re,uirements that are in scope< Are the !esign solutions soun!< Has the !elivera#le #een revie-e! 8 approve! #y a 7ey #usiness user< *s completeness an! consistency maintaine! across !elivera#les< e3g3% Di! the 4lo- !iagrams an! 4unctional Specifications a!e,uately a!!ress all the #usiness re,uirements as !ocumente!< Are the !elivera#les 8 e5ecute! processes compliant -ith !efine! templates% stan!ar!s an! gui!elines< Are there performance issues% e3g3% 0n!= ser impact% significant cost an!8or sche!ule variances< Sar#anes=:5ley compliance< Compliance -ith project scope assumptions<

Qualit

Assura"ce

+he approach to ,uality assurance -ill #e a multi=phase effort as follo-s3 *n the course of the project teams6 !aily activities% all -or7 -ill #e accomplishe! -ith the a#ove criteria in min!3 *nternal project ,uality revie-s -ill #e hel! #y the PM: at the en! of each project phase3 +he purpose of this effort is to confirm the status of all !elivera#les from the phase to ensure that all activities% tas7s% an! !elivera#les are complete an! meet ,uality stan!ar!s3

Quality Plan

Project Quality Management

05ternal project ,uality revie-s might #e con!ucte! at the en! of the )lueprint% Reali>ation% an! 4inal Preparation phases using services provi!e! un!er C*)0R6s Revie- Program3 +hese revie-s -ill cover project management processes ?Project Revie-@% the feasi#ility an! approach of functional solutions ?Solution Revie-@ the technical architecture% an! computer operational proce!ures3 o Project Revie-s cover intervie-s -ith project management an! 7ey representatives of the project ?li7e team lea!ers% process o-ners% consultants an! en!=users@ as -ell as the 7ey !elivera#les of the project phase3 Project Revie-s help to manage the ,uality an! ris7s of the SAP implementation project #y i!entifying an! ,uantifying project an! implementation ris7s an! provi!e the customer -ith clear recommen!ations to mitigate these ris7s3 +he Solution Revie- provi!es an assessment of functional areas that shoul! #e focuse! on #y the project team an! i!entifies associate! ris7 areas3 +he purpose of this revie- is to provi!e #usiness application e5pertise to highlight potential pro#lem areas to the project team early in the implementation3 +he +echnical Revie- is an analysis of the technical implementation components an! operational proce!ures% such as security% #ac7up% performance management% printing% an! !es7top operations3

Qualit

Co"trol

+his aspect of the ,uality plan consists of !etermining the activities necessary to ensure the project6s !elivera#les meet the !efine! ,uality o#jectives% attri#utes an! criteria3 Most nota#ly% this area focuses on testing of the en! pro!uct all of -hich occurs in the Reali>ation phase3 +he 7ey elements of this area areA Creation of a test strategy B +he testing strategy is !efine! as a !elivera#le in the Project Preparation Phase3 Creation of test plans an! test cases B +est plans an! cases -ill #e !evelope! !uring the Reali>ation phase an! -ill a!!ress 4unctional an! *nfrastructure testing3 o 4unctional = covers configuration% !evelopment o#jects ?4orms% Reports% *nterfaces% Conversions an! 0nhancements@% an! their integration -ith each other3 o *nfrastructure B covers system performance% volume% stress% fail= over% an! recovery3 Also a!!resse! are printing% 4AC processes% an! computer=to=computer communications such as 0D* an!8or file transmission3 05ecuting the functional test plans% recor!ing the results an! ensuring successful e5ecution of the re=test3 4unctional tests -ill #e monitore! an! e5ecution results ?pass or fail@ recor!e!3 *nfrastructure tests may re,uire the use of thir! party tools ?e3g3 Mercury *nteractive% 1oa!runner% etc3% or har!-are ven!or provi!e! soft-are@3 +his -ill #e further !efine! in the testing strategy3 o ser Acceptance +ests ? A+@ -ill #e con!ucte! at t-o points in the project3

Quality Plan

Project Quality Management

At the en! of the )aseline Configuration cycle3 +his A+% referre! to as a )aseline Confirmation% -ill consist of a " !ay !emonstration of selecte! core #usiness processes3 Dhich processes are to #e !emonstrate! -ill #e !etermine! !uring the )aseline Configuration activities 4ollo-ing the 4inal *ntegration test = As -ith the 4unctional an! *ntegration tests% the results of the A+6s -ill #e recor!e!3 +his A+ -ill consist of a 3 !ay han!s=on session -here a selecte! group of users can vali! system functionality3

Quality Plan

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