Aircel

Mission Vision and GoalsThe Mission states of fresh and Innovative ways about the needs of their Customers and how they want them to feel and to deliever what has been promised and to go an extr mile for Customers delight. The Vision states ,onnecting people to the World of possibilitiesbe the most admired brand in India, loved by more customers and to be targeted by top talent and also to create a benchmark in the industry. The Goal of the Organisation is to provide their Customers with Exemplary service and persistent look for new ways to surpass their expectations. LeadershipCompanys Reward & Recognition program aims to award star performers and best performing teams. We also give awards like Pat on the Back, Employee of the Quarter and Employee of the year. The Company follows a transactional Leadership Style. The immediste HR vision is to build a high performance culture and in Long term want to become Employer of Choice and for the same they have multi prolonged approach to ensure that HR systemsare simultaneously being implemented and cover all facets of HR. Work CultureAircel has a Code of Conduct policy that strictly outlines the responsibility and proper conduct to be followed by each and every employee. We are committed to create an ethical workplace that is free of harassment, discrimination, where all individuals are respected and provided a comfortable work environment to perform and grow.

HR Policies and ProceduresAircel has a strong value system. Our core values- Simple, Creative and Trustworthy are reflected in each of our employees. We encourage them to innovate and provide them with a healthy and competitive environment. Our aim is to acquire, nurture and retain highly talented and goal-oriented professionals. The culture of Aircel adds to the overall optimistic attitude within employees. The HR policies at Aircel are employee friendly. Here, the employees enjoy benefits like work life balance, open door policy, reward and recognition etc. which are instrumental in retaining talent. Our fair and transparent performance based appraisal system; incentive policy Performance Linked Incentive (PLI) and well defined Key Performance Indicators (KPIs) contribute to regular performance assessments. Companys training and learning hub - Aircel Academy, situated in our corporate office in Gurgaon, offers state-of-the-art facilities that help us in nurturing future leaders to utilize their skills to attain higher benchmarks. Aircel Academy is the epicenter of fostering professional work culture and learning at Aircel

Rewards and RecognitionThe Rewards & Recognition program at Aircel aims to align personal growth with that of the company and to promote merit, initiative and the Aircel culture throughout the organization. Aircel consistently strives to recognize and reward performance that sets grounds of further achievements and fosters a culture of appreciation leading to higher customer satisfaction Resource Building, Competence and Training MethodsAt Aircel, the Company expect the people to have the requisite skills and competencies to perform their job. They should be willing to learn and adapt to Aircel culture. Also, they should thrive on ownership and teamwork. Aircel has a Code of Conduct policy that strictly outlines the responsibility and proper conduct to be followed by each and every employee. We are committed to create an ethical workplace that is free of harassment, discrimination, where all individuals are respected and provided a comfortable work environment to perform and grow. All new hires are put through a rigorous week long induction workshop conducted by Aircel Academy team. The key functional heads spend considerable time with them to introduce and familiarize them with our system and processes, vision, mission, goal and culture of the organization. IT Systems & SupportAircel and ICICI Bank jointly launched their Mobile Banking service - Mobile Money, running on Visas Mobile Managed Service. It aims at overcoming the challenges and meeting the financial needs of Indias unbanked population, a majority of whom face many hurdles in managing their finances such as reliability of intermediaries, distance to formal banking infrastructure, legitimate KYC, and financial illiteracy. It offers a range of financial services on a mobile phone such as cash deposits and cash withdrawals, money transfer to third parties, self-reload of prepaid mobile credit, and various utility bill payments. On signup, customers will be able to use the Mobile Money service instantly on any mobile phone even without a data connection service. The service is currently available in Tamil Nadu to specifically cater for the needs of the large migrant working population

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