EXECUTIVE SUMMERY Labour welfare facilities are the extra benefits given to the employees without any reference

to the specific work done by them. The facilities includes canteen, creates, education uniforms etc. Now a days labour welfare faculties provided to the employees have increased as the employers have became aware of its advantages.

It was an opportunity to learn the practical aspects of industries. I choose this topic concerned to their (industry re!uirement as the "#$ #ompany is fully export%oriented company and now they want to concentrate on domestic market and the expansion of the plant.

&o they need to know what is the employee satisfaction level towards welfare facilities provided by "#$ was needed. The needed information collected by a structured !uestionnaire that included all the re!uirements what the "#$ needed and !uestionnaire is attached in the appendix.

DATA COLLECTION APPROACH 'sing both primary and secondary sources collected the information re!uired the sources are as follows( Primary sources: a )uestionnaire

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+ersonal Interview

Secon ary sources: a b c d #ompany websites ,elated information from Internet #ompany reports Text books

SELECTION O! SAMPLE: ,epresentation of a particular population, and is the subset of the population is as sample si-e of *.. people in number and the sample is consisting of the employees of the "orbes #ampbell $nitwear and the target employees i.e., employees of different department of production activity.

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SELECT THE METHOD O! ANALYSIS " MEASUREMENT TECHNI#UES:

0ata analysis involves converting a series recorded observation about descriptive statement and information about relationship. The measurement and evaluation of the data is done using statistical tools and techni!ues such as simple percentage method, graphical representation with help of data code sheet using 1&%2xcel software.

RECOMMENDATION AND CONCLUSION 3ll the analysis and recommendation are based on the results that have been got after the completion of survey which is being undertaken by me at the company4s campus. LIMITATION: The main limitation of this pro5ect was survey has undertaken only with the production department shop floor employees.

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INTRODUCTION 3 pro5ect report containing the research on 7Impact of welfare facilities on employee satisfaction8 provided by "orbes #ampbell $nitwear 1arihal, 9elgaum. Is partial fulfillment of re!uirement of 193 /nd semester in 9elgaum institute of 1anagement studies, 9elgaum.

It was an opportunity to learn the practical aspects of industries. I choose this topic concerned to their (industry re!uirement as the "#$ #ompany is fully export%oriented company and now they want to concentrate on domestic market and the expansion of the plant.

&o they need to know what is the employee satisfaction level towards welfare facilities provided by "#$ was needed. The needed information collected by a structured !uestionnaire that included all the re!uirements what the "#$ needed and !uestionnaire.

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LITERATURE REVIE$
Nee %or &a'our (e&%are measures: Two inevitable conse!uences of the modern factory system have been that. It has made worker powerless. They have lost all control over the process and the product of their labour. 3ll decisions concerning production are made by the reeling entrepreneurs and It has made 5obs meaningless, 5obs have become so much speciali-e that they re!uire very little skill. ;n workers parts and give them on opportunity to demonstrate all the skills that they posses. They experience their 5obs as intrinsically dissatisfying and monotonous.

These conditions when coupled with exploitative management practices alienate the workers and lead them to revolt against the existing social norms. Their self%interest and careerism increase and their dedication to work declines. This has made the task personnel manager every challenging by bringing into sharp focus the need for labour welfare measures. These measures operate to neutrali-e the harmful effects of large scale industriali-ation organi-ation.

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Meanin): Labour welfare means efforts taken by the employee to make life worth for workmen. These are the extra benefits provided in addition to the normal wages or salary compensation paid to employees or provided for the benefit of employees.

Im*or+ance:

In the recent days the labour welfare activities have gained much importance, especially after the liberali-ation and globali-ation process. The labour welfare facilities are more in the multinational companies.

The labour welfare facilities are important for the improvement of human performance because the human performance depend on how personnel department take care of employees attitudes and health. The employee4s welfare programme contributes to the morale of employees welfare influences employer4s attitude towards work and work environment to maintain harmony.

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O',ec+i-es: 3n employer may provide welfare facilities in his organi-ation with the following ob5ectives.

To give expression to philanthropic and paternalistic feelings. To induce employees loyalty to the company. To combat trade unionism and socialist ideas. To induce happier employer%employee relationship. To provide a psychological satisfactory work environment. To child up stable labour force to reduce labour turnover and absenteeism. To increase and improve employee morale and create a helpful and positive attitude on the part of workers.

To improve and furnish the organi-ational image in eyes of the public with a view to improving its market position and bringing about acceptance by it.

To develop efficiency and productivity. To cater the health and the safety of the employee.

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.ENE!IT O! LA.OUR $EL!ARE !ACILITIES

To em*&oyee: They enable the workers to live a richer and more satisfactory life. It increases his performance. It influences his attitude toward work and work environment.

To Em*&oyer: 1ore effective recruitment It improves the moral of the employers It will lead to employee loyalty Lower turnover and absenteeism ?ood industrial relation ,educed influence of unions reduced threat of further govt. intervention. It helps the management to maintain harmony.

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$EL!ARE !ACILITIES
2mployee welfare facilities enable workers to live richer and more satisfactory life.

3ccording to Industrial #ommittee on 2mployee welfare defined it 7such services facilities and amenities as ade!uate canteen, rest and recreation facilities, sanitary and medical facilities, arrangements for travel to and from work and for the accommodation of workers employed at a distance from their, homes and such other services, amenities and facilities including social security measures as contributes to improve the conditions under which worker are employed.

2mployee welfare facilities are in the interest of the employee, the employer and the society as a whole. 2mployees are not only all asset to the company but defiantly to raise the standards of company.

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"orbes #ampbell $nitwear welfare department can be classified into two sections

S+a+u+ory

Non/s+a+u+ory

3s per factories act

&ocial servicesB security facilities

S+a+u+ory (e&%are %aci&i+ies 0as *er %ac+ory ac+1

23 Can+een %aci&i+y: 'nder section := of factory 3ct a canteen is necessary in every organi-ation. In "#$ the canteen is completely run by the management. 3ccording to the shift wise the company is giving meals and Tiffin facility to employees. 3nd the company is recovering ,s. *.. per month from the employee4s salary.

43 !irs+/ai %aci&i+y:

3ccording to the factory act "irst%aid facility is given to the company. "#$ has "irst%aid facility. It also includes medical officers . 3ll basic medicines are available in the company.

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53 Lea-e %aci&i+y: *< days for earned leave for worker 6. days for manager "estival national leaves *. 1aternity facility( */ weeks leave for workman with all benefits as per maternity act *A=*.

Socia& securi+y %aci&i+y: 21 !C6 me ica& %aci&i+y: The employees will be treated free of cost. "ree medicines will be given.

Non/s+a+u+ory %aci&i+ies:
23 Dea+7 re&ie% %un : 3ccording to hisBher salary, fund will be provided to hisBher dependents 43 Trans*or+ %aci&i+y: "or workers at present company is providing one side bus fare. 53 Cu&+ura& %aci&i+y: #ompany is conducting annual picnic and celebrating annual day every year.

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STATEMENT O! PRO.LEM

Labour welfare faculties are the extra service like canteen, creates, education uniforms etc. which are given to the employees without any reference to the specific work done by them.

Now a days labour welfare faculties provided to the employees have increased as the employers have became aware of its advantages.

The improvement of human performance depends on how personnel department takes care of employee4s attitude and health. The employer4s welfare program contributes to the morale of employees. It influences employee4s attitudes towards the work and work environment. That is totally it affects the efficiency of the employee.

&o I have chosen to study 7Impact of welfare facilities on employee satisfaction8

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PURPOSE O! THE STUDY The purpose of the study is to get practical and to get practical knowledge and to get experience and also to know the various #hallenges that are found in corporate world.

The main purpose behind choosing this topic is.

To determineB to know the employees level of satisfaction towards welfare facilities provided by "#$.

To know the employees opinion about company. To know weather clear communication exists between employees%supervisors. To know employees expectation towards welfare facilities.

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SCOPE O! THE STUDY

The main purpose of the study is to know the Impact of welfare facilities on employee satisfaction at "orbes #ampbell $nitwear. and also to know the over all opinion of employees about company.

3nd also to know the career growth opportunity exists in "#$ and clear communication exists between workers and supervisors. The study is conducted at "orbes #ampbell $nitwear company campus by random sampling.

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O.8ECTIVES O! THE STUDY

The main ob5ective of the study is to know the impact of welfare facilities on employee satisfaction. To know employeeCs expectation towards welfare facilities. To know the employee4s opinion about #ompany. To know whether career growth opportunity exits in "#$ To know whether clear communication exists between employee%supervisor.

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OR9ANI:ATIONAL PRO!ILE

Name of the #ompany 3ddress of the company

(% (%

#ampbell $nitwear Ltd #ampbell knitwear ltd +ost 1arihal, 9agalkot ,oad 0ist 9elgaum% <A**=> $arnataka India

Dear of 2stablishment Nature of the Industry Eead office of the company #orporate ;ffice

(% (% (% (%

*AA< Textile Industry 1umbai $hatau Eouse, /nd floor, :*.B:** 1ogulLane 1ahim (west 1umbai F :...*= India

1arketing ;ffice

(%

$hatau Eouse, ?round floor, :*.B:** 1ogulLane 1ahim (west 1umbai F :...*= India

9ankers

(%

&tandard #hartered 9ank 'TI 9ank

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3uditors ,egistered office

(% (%

1essrs, 1urugesh and #ompany "orbes 9uilding #haran5it ,ai 1arg "ort. 1umbai% :....*

9oard of 0irectors

(% 9.?.Gain (#hairman ".$.&hah (vice president 1.,. Henkatesh (?eneral 1anager ,.&.+atil ("actory 1anager H.$.Hora (#ompany secretary

"ax Telephone number Iebsite

(% (% (%

..A* @6* /:*@6<6B/:*@/@/ ..A* @6* /:*@<@: www.campbellknitwear.com

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"orbes #ampbell $nitwear (0iv of "orbes ?okak Ltd. is designed as down stream integration to add the value to yarn produced by ?okak 1ills a division of "orbes ?okak Ltd., a member company of parent group.

"orbes #ampbell $nitwear (0iv of "orbes ?okak Ltd. , pro5ect is located *@ kms away from 9elgaum city (North $arnataka surrounded by lush green pollution free farms. The plant is

accessible by air, rail and road from 9ombay and 9angalore. ?oa is only *<. $ms away from the plant. Ihile establishing the plant emphasis was laid on being eco friendly and a-o free. 3nd it the effluents, captive

has fully automatic water treatment plant for recycling

power generation and water supplies. They use dyestuff supplied by global firms like I#I &ando-, #iba and 3tul etc. The wastewater is released for affrestation, which they are developing with plantation over /<. acres of hilly land around factory.

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The company has spent '& J @... million on this pro5ect and the investments in most modern machinery and e!uipment with latest technology. The machines are imported from ?ermany, &wit-erland, '&3, Gapan and &weden etc. Italy,

They have in%house training faculty fresh workmen are recruited so as to suit and mould them in their working environment. They have a team of young and energetic workmen with an average age of /: years. They do not recruit anyone below *@ years of age and all the rights of the workmen are protected. The total Number of the employee is @@@ including the staff and workmen.

Iith such human technical infrastructure and corporate backing "orbes #ampbell $nitwear (0iv of "orbes ?okak Ltd. , is committed to the world%class product.

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Po&icies o% +7e 9o-ernmen+

In Gune *A@<, the government of India announced the new Textile +olicy with the main ob5ective to increase the production of cloth of acceptable !uality at reasonable prices to meet the clothing re!uirements of a growing population. The ?overnment will encourage the establishment of the world class integrated textile complexes and processing units. 3 scheme for setting up integrated apparels parks has been initiated. This will enable the ready%made garments industry to set up modern units with excellent infrastructure.

The Textile 1oderni-ation fund set up in the year *A@= with a corpus of ,s.><. crores has received an overwhelming response from the mills.

The government of India is fully aware that, in the context of progressive globali-ation, the Indian textile industry should improve product !uality and cost efficiency. The government has taken two ma5or initiatives, namely the establishment of, #otton Technology 1ission (#T1

Technology 'p gradation "und (T'"

The government adopted the National Textile policy in the year /... to harness opportunities for increasing India4s shares in global trade. The policy aims to increase the values of textile and apparel exports from the current '& J ** billion to '& J <. billion by /.*..It also aims to increase cotton productivity by at least <.K and upgrade its !uality to international standards.

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Te;+i&e Mi&&s in 6arna+a<a

The 9anhatti co%op &pg 1ills ltd "armers co%op spg. 1ills, Ealkoti

?ogte 1ills, 9elgaum

?okak 1ills

?opalkrishna Textiles 1ills Ltd

,am $umar 1ills Ltd

&u5ata textile Ltd

&ubrada Textilese Ltd

&hree #handrodaya 1ills Ltd

&hri. 3n5aneya #otton 1ills Ltd

?adag co%op Textile 1ills Ltd

Helan Textiles Ltd

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Process o% *&annin) a+ Cam*'e&&

,eceiving of orders ;rder confirmation

Issuing ".#.$4s order copy ;rder +lanning $nitting #utting &ewing

+roductions follow up

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Process o% Or ers in C36 3L #onfirmation of order 1erchandiser Lab 0ips 3pproval $nitting "abric 3pproval &ample 0evelopment &ample 3pproval "inal purchase order preparation $nitting for 9ulk 0yeing and finishing #utting &ewing preparatory &ewing +ressing Hisual checking +acking 0ispatch

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Clients of the Company

Coun+ry .uyer .ran Names

Men=s (ear 9rou* '&3 Hantage +?3 ?olf 3ndrew &portswear 2sprit &mart way Iorthvaley 3sics Iales and makenly 1exinde ;man Textiles

T(in 7i&& Ori)ina& Hantage +?3 ?olf 3ndrew &port 0estination 2sprit &mart way +ierre cardin 3sics +earl The ;ne Nasse, Goman

2urope

New Lealand 1exico ;man

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Num'er o% De*ar+men+s

Darn 0epartment

$nitting 0epartment

9atch +reparation 0epartment

0yeing 0epartment

&ampling 0epartment

#utting 0epartment

2mbroidery &ection

&ewing +reparation 0epartment

+roduction B &ewing 0epartment

+acking 0epartment

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 &tores 0epartment

Yarn De*ar+men+

This is the starting point of the production process where the main ,aw material, the Darn is received that goes the metamorphosis of being converted into fully finished garments. The location of the yarn godown is such that the yarns are directly unloaded from the trucks, inside the godown without being damaged. They are stored in a well%organi-ed manner and proper records are maintained. The storage capacity is of :. to <. tons of yarn. ;rder are placed with ?okak 1ills as per the purchase order of the buyer, if yarns are not available with ?okak 1ills, it spins the re!uired yarn within *< to /. days and send them to #ampbell $nitwear Ltd, >.K of the yarn is brought from the ?okak 1ills and other 6.K is filled by 3rihanta &pinning 1ill (Hardhaman , 3mar5yoti &pinning 1ill Tirpur, and 1ahaveer &pinning 1ill and so on.

Ty*es o% yarn: ?rey Darns( 'nbleached yarns. 0yed Darns( 0ifferent color yarns 1elanged yarns( "ibers which are dyed and spun into yarns +olyester cotton yarns Lycra threads( these are used for streachability Hiscose rayon "ilament yarn

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Yarn 9o o(n S&i* Darn #ount( 1ill( LotB&hade( 1fg.1onth( Total cones( ?r.It( Net.It( ,emarks(

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6ni++in) De*ar+men+
This department is the second step of production where the yarn starts taking a form into a knitted fabric. The temperature maintained normally is 7between8 // to /= degree #elsiusM the machines are set before starting the knitting process the knitting goes on for /: hours of a day comprising of 6 shifts when the operators change.

In knitting department they have circular knitting machine. There are in all *6 circular knitting machines out of which */ are &ingle Gersey 1achines and * is 0ouble Gersey 1achine. The 1achine diameter is selected as per the buyer4s order, which means Lower diameter for kids garment and higher diameter for larger si-e. The machine stops production automatically when /< kgs are produced. ,oller take down 1echanism is used.

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"or cuffs and collars they use flat knitting machine, which can knit four yarns at a time or more, there are < flat knitting machines in the #ompany. The company uses programmed floppies for various ribs. 0ue to the software present inside the machine, rib designing can be done in the machine itself. The maximum collar length that can be achieved in this machine is <. cms.

Humi i%ica+ion *&an+

The humidification plant is located besides the knitting department to maintain the ideal temperature and pressure for knitting. The temperature maintained normally is between // . to /=. . The relative Eumidity maintained is =<K. 0uring knitting, a lot of fly and fluff is generated inside the knitting 0epartment which obstructs the knitting process and there by ,esult in a number of defects in the fabric knitted. In order to avoid any such problems, the air inside the department needs to be replaced by fresh air from outside. The humidification plant which supplies fresh air at the right temperature and Eumidity, thus helping to maintain the !uality of the fabric knitted and the working environment inside the department carry on this task of replacement of air

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.a+c7 Pre*ara+ory De*ar+men+

This department helps the company in taking its foremost step towards maintaining global !uality. ;nce the fabric is knitted it is brought in the form of rolls to this ad5oining department and sent to dyeing department in form of 9atches.

The fabric is unrolled inspected for defects, reversed and batches are made along with re!uired tapes collars, cuffs and are sent to the dyeing department to be dyed in the same shades. The batches are marked, labeled before sending to the 0yeing 0epartment.

Though the fabric%unrolling machine has the capacity of unrolling =...kgs of fabric per day but based on the order it unrolls approximately only /... kgs.

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Dyein) De*ar+men+

In this department the fabric takes its true colors and the department consists of( Dye La' Dye 6i+c7en Dye Sec+ion

Dye La':

The company has fully fledged lab in their dying house, e!uipped with all re!uired e!uipments to test the dyes and chemicals as well as finished fabrics. The laboratory supports the dying department of the company based on the order placed by the buyer the dyes are prepared for the shade re!uired. "or the testing of dyes various tests like dry rub and wet rub are done on the swatch sample, all tests are carried out according to I&; standards. The swatch samples are sent to the buyer who then gets it tested by dyeing testing agencies like &?& India etc. In case the tests of the dye lab and the buyer4s testing agency match, the approval for bulk dyeing is given.

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Dye 6i+c7en:

The dye kitchen is located above the dye lab and which can be broadly divided into three sections( #hemical section%%% for storing the chemicals used for making the dyes 0ye preparation section%%% where bulk dye is prepared. 0o-ing section%%% which consists of do-ing tanks for each 0yeing machine. The speed and proportion of dye which
is sent to the dying machines is controlled by these do-ing tanks.

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Dyein) Sec+ion
The 0yeing &ection consists of < soft%flow 5et dyeing machine, the capacity of two being :.. kgs each, two being of /.. kgs each and one of <. kgs. The <. kgs capacity machine is used for sample dyeing and the rest four are used for bulk dyeing. 3lso, one garment dyeing machine is used as and when fully finished garments need to be dyed.

There are five people working for all the dyeing machines in each shift, there are 6 shifts, the work being continued for all the /: hours.

Dyein) Process *. &couring /. 9leaching 6. 0yeing The whole dyeing process including scouring and bleaching takes around ** hours.

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!inis7in) De*ar+men+

The finishing department is ad5acent to the dyeing department and is e!uipped with all modern machinery. The fabric, which are dyed are passed on to this department.

;nce dyeing is done, the fabric is s!uee-ed to extract the water. "or this there are two machines ED0,; 2NT,3#T;, of *.. kgs capacity and I2I&& &)'22LIN? machine of /.. kgs capacity are used. The fabric is then passed through the I2T &+,2302, machine to remove all the ridge marks. The capacity of this machine is :..kgs per *.< hour, temperature re!uired is *:. degree #elsius. This results in shrinkage ranging between *cm to /cm, then fabric compacting is done on the compacting machine. This is done to remove shrinkage and set the re!uired ?&1 of the circular fabric. The fabric is then finally dried by passing it through the ,'#$E 0rying machine of capacity *<..kgsB @ hours

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Sam*&in) De*ar+men+

The sampling department makes the garment according to the buyers re!uirements in order to get them approved. ;nce the sample as approved, the bulk production starts. The placement of the order depends upon the approval of samples sent by this department to the 9uyer. There are four kinds of samples Pro+o sam*&e: They have the main style and fitting features of the garment which are changeable according to buyer4s needs. Si>e Se+ Sam*&e: These are prepared after the approval of proto sample and consists of all si-es, &mall, 1edium and Large. This sample is important for measurements and fittings. Pre/Pro uc+ion Sam*&e: This sample is the exact clone of the garment the factory is supposed to produce in bulk. Three pre%production samples are produced, two being sent to the buyer and one is kept with the company itself. +roto sample &i-e set sample +re%production sample &alesman sample

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Sa&esman sam*&e: 3round 6. to :. pieces of garments are made and are hung in the shops. Ihen the pre% production sample is approved, bulk production is started. In case of new orders, +ilot run is done within the sampling department and accordingly the production process is changed. The company separately charges for the samples it makes for the buyer.

Cu++in) De*ar+men+
The cutting department is situated in between the warehouse and the sewing preparatory department, so the fabric is easily brought from the warehouse, gets cut and moves to the sewing preparatory.

Harious batches of fabric are sent to the cutting department along with the cuffs, collars and trims. ,ecords are maintained in each department and are crosschecked.

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The cutting department has a capacity of *<... pieces per day and is e!uipped with an automatic 0ye and +unch 9ierrebi cutting 1achine. This machine is used to cut the fabric of various dia, acceptable by the machine. The machine cuts */.. pieces per hour.9and knife is used to cut the collars, cuffs and sleeves. Ten layers can be cut at a time on a band knife. #ollars, plackets and pockets are cut along with the fusing.

Em'roi ery Sec+ion: 1B# 1;02L 0#%=, *@ Eeads, T3GI13 1B# is of *@ headed B head = needles. ,ings &i-e 'sed are >%/: 8 ,ings #ost% *: lacks Threads used are /%ply embroidery &ilk thread *..K Hiscose filament%rayon A..mBtube%=6 L ;ne 9ox #ontains *. tubes Su**&ier: ,egd Natesh implex private Ltd. Dashawantpur 9angalore%<=..// #$L has done more then 6.. 0esigns. 1B# are fully computeri-ed. The designs are fed into floppy and these floppies are stored properly. Ihen repeat order comes they have style no and #$L%No. 3ccording to which they sort out and do the embroidery.

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Se(in) Pre*ara+ory De*ar+men+

This department lies in between the cutting department and the sewing department. 3s the name suggests, it prepares the panels to be stitched and made into garments in the sewing department. In this department, the plackets are marked and stitched in the front panel and the moon%patch with labels as per the buyer4s re!uirement in the back panels. #uffs are also attached to sleeves and various other functions are done according to the style of the garment. There are supervisors who keep a track off what the workers are doing and check whether the position of labels and pockets are proper and guide the operators accordingly. The department also has a machine for printing with Eeat%pressing which is used to print logos or company name on the re!uired panels. 3 yellow card is hanged at each machine which shows how many pieces the operator has been able to produce in a day and whether he has been able to meet the targets. The garment parts are transferred from one operator to the other in crates.

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Pro uc+ion ? Se(in) De*ar+men+

In this department, the various garment parts are assembled, top stitched and various finishing touches are given as per the buyer4s re!uirement. It is ad5acent to sewing preparatory department and +acking 0epartment.

9ased on the orders placed by the buyer, line setting is done in the production department. There are six lines in this department and each line is given a target of number of pieces which they should produce. 3t the beginning of each line, loading is done. The department is e!uipped with switch track handling system and single line assembly system is followed. There are *6. various machines installed in the sewing department. There production capacity per day is *.... to */... pieces.

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Pac<in) De*ar+men+
The packing department is ad5acent to the sewing department and has an ad5acent warehouse from where the cartons can be loaded onto the trucks when the lot is to be sent. In this department the final packing is done. The shirts packed in +olly bags from the lines are sent to the department. It is here that they are packed into cartons. There are in all *: workers in the department who are called as per re!uirement. Ihen packed pieces of garments are sent to this department from the line, an order slip is also sent along with it. The worker at the receiving counter tallies the number in the slip with the number of garments received. The garments are the packed in cartons in lots of = or *. pieces as per the buyer4s re!uirement. 3 small slip is placed in each carton containing information regarding the following. &erial Number ;rder Number 0ate #olor Number &i-e ,atio

3 sticker is also pasted on the cartons containing the following information. ,eference Number +urchase ;rder Number &tyle Number &i-e )uantity #arton Number

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#ountry of ;rigin

S+ores De*ar+men+
It is ad5acent to the production and packing department. The stores department has racks in which buttons, labels, threads and various accessories of various orders are kept. The racks are labeled and the accessories belonging to the particular buyer are kept in there respective racks. It also stores the stationery to be used by the various departments. Ihen an order is placed, garment accessories are ordered by the company for bulk production which are then sent to different departments according to the targets and re!uirements of the day.

Labels, which are re!uired by the sewing preparatory department are

sent to that

department when the lineman brings the slip with the signature of their supervisor.

Ihen this department receives goods, goods Inward Invoice is prepared in which the party name from whom the samples are bought is maintained and sample is attached to it. ;ne copy is kept with the &tores 0epartment, another copy is sent to the 1erchandising 0epartment. The third copy is sent to the purchasing department. It is on their approval that the payment is made.

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!A.RIC DE!ECTS 6EPT IN MIND $HEN INSPECTION IS DONE

"abric "aults( *. #olour #ombination /. Thick Darn 6. Thin Darn :. 9arre effect $nitting "aults( *. Loop 0rop /. &inker Line 6. $nitting Eole :. Needle Line 0yeing "aults( *. 1ud &tains /. &treak 1arks 6. Tie $nots :. 0ye &tains ;ther "aults( *. Dellow 1arks /. 2nd of roll 6. ;il stains

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Main+enance e*ar+men+ The function of maintenance department can be divided into utility function and maintenance function. a 'tility function( 'nder this function the department has to ensure the operation of generator sets, boilers, water suppliers etc. it should also give care about the disposals of waste water. b 1aintenance function( This function includes maintaining the cleanness of machineries infrastructure etc.

Persona& an A minis+ra+ion e*ar+men+: The personnel department is one of the important department in #$L, this department will look after human resources and administrative of #$L. These departments will directly concerned with workers development and employees their feelings and satisfaction. This department is striving to take maximum use of human resource of the organi-ation. T7e %unc+ions *er%orme 'y *ersona& e*+ are: Recrui+men+: 3s labour turnover is more in #$L. ,ecruitment process is continuously performed by personnel department this department takes care of sources of recruitment by giving the advertisement in the news paper it will also take case of basic !ualification skills re!uired by the worker or employee.

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$a)e an sa&ary a minis+ra+ion: This department will look after wage payment to the operation and payment of salary to the staff of the #$L.

.ene%i+s an (e&%are %aci&i+ies: This department will take care of benefits available foe workers or employees like leave benefits, bonus, advances, provident fund, compensation against in5ury etc. Time <ee*in): "or time keeping there is punch card system. The operators and employees are re!uired to make in punch and punch out. +unching machines are connected to computers, which calculates in hourly basis.

Sa%e+y measures: This department will provide the safety measures like gum shoes, goggles, gloves, helmet etc to the dyeing machine operators, mask to the sewing operators to protect themselves from the dust that is the tiny cotton particles. "or emergency situation first aid boxes are kept ready at different places. 3 clinic and part time doctor are also stationed in the factory premises.

Persona& an a minis+ra+ion is 7ea e 'y *ersona& an HRD Mana)er R3S3 Pa+i& 6 executives out of whom one is welfare officer assist him.

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Mar<e+in) De*ar+men+ 1arketing department performed the functions like receiving the order and dispatching them in right time, in re!uired city as per re!uirements of the customers companies marketing dept is headed by marketing manager ". $. &hah who is also vice president of the company. #$L also has one marketing department in 1umbai to take care of export orders , which is headed by commercial manager 1r. 1ahesh 1ahalingam.

!inance e*ar+men+ The finance department is an important department in #$L. 3ccounts department is embedded in finance department. It will take care of all financial activities of the company.

T7e main res*onsi'i&i+y o% %inance e*+ is: +reparing and maintaining accounts "inancing of day%to%day activities of company managing accounts receivales and accounts payables. +reparing and handling costing information. +reparing budgeting +reparing budget +reparing profitability statements and reports.

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$e&%are De*ar+men+ The company have separate welfare department to look after the all welfare of working employees.

$e&%are O%%icer: &ection :A of the "actories act, *A:@ makes it obligatory on the employer to appoint a welfare officer in every factory where <.. or more workers are ordinary employed. Thus the appointment of welfare officer is a statutory appointment.

The #ompany has appointed Ielfare ;fficer 1rs. 9harati G.Gadhav

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Or)ani>a+iona& c7ar+:
C7ie% E;ecu+i-e O%%icer

Vice Presi en+ 0Mar<e+in)1

9enera& Mana)er 0Pro uc+ion1

!ac+ory Mana)er 0HRD De*ar+men+1

1arketing

"inance

HRD

Main+enance

Pro uc+ion

6ni++in) De*+

Dyein) De*+

Cu++in) De*+

Se(in) De*+

Pac<in) De*+

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SAMPLIN9

&ample representation of a particular population, and is the subset of the population. #oncerned to my pro5ect, the sample represented is as sample si-e of *.. people in number O the sample is consisting of the employees of "orbes #ampbell knitwear. S+a)es in +7e se&ec+ion o% a sam*&e3 0efine the target population. &pecify the sampling frame. &pecify sampling unit. &pecify sampling method. 0etermine sample si-e. &pecify sampling plan. &elect the sample.

23 De%ine +7e +ar)e+ *o*u&a+ion3 #oncerned to the pro5ect, selected the target population as the employees of "orbes #ampbell $nitwear. 43 Se&ec+ +7e sam*&in) %rame3 #oncerned to the pro5ect, the sampling frame held at "orbes #ampbell $nitwear company are the different department employees. 53 S*eci%y +7e sam*&in) uni+3 &ampling unit consisting of the selected sample.

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@3 S*eci%y sam*&in) me+7o 3 #oncerned to the pro5ect, using the probability sampling method, where there is a probability of selecting any particular member is known i.e. sample random sample. A3 De+ermina+ion o% +7e sam*&e si>e3 #oncerned to the research sample si-e selected is *.. i.e. value of the information exceeds the cost. B3 S*eci%y +7e sam*&in) *&an3 &ampling plan is done according to the stages in the sampling process. C3 Se&ec+ +7e sam*&e3 It includes the actual selection of the sample elements and field work (as I am using the !uestionnaire

.ac<)roun : 3s "orbes #ampbell $nitwear is completely export%oriented company now they want to concentrate on domestic market. They want to know the employees satisfaction towards welfare facilities. Pur*ose: The main ob5ective is to know the impact of welfare facilities on employees satisfaction and overall opinion of the employee towards "#$.

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Researc7 A**roac7: 3 non technical deviation of data collection method. i.e. sample survey that includes employees of "orbes #ampbell $nitwear are department workers (production department

Time an cos+ reDuiremen+: Time needed id two months (@weeks and the financial cost are, 0aily expenses about <.K for two months it would be, 6...B%. &tationary and printing about, /...B%.

Total financial costP6...Q/...P<...B%

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DATA COLLECTION METHODS Primary a+a co&&ec+ion: Interview( the administrator of a !uestionnaire to an individual or group of individuals is called an interview.

Type of interview O structured interview it refers to the extent to which an interviewer i.e. restricted to following the wording and restrictions in the !uestionnaire.

#oncerned to my pro5ect, I am using the structured !uestionnaire with open%ended, close ended and ratings scales where and when necessary. 3nd the !uestionnaire was addressed to the employees of "#$.

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MEASURIN9 TOOLS 0escription type of research, using the !uestionnaire with rating scale, open O closed !uestions. +ercentage calculation.

9ra*7ica& Me+7o s: 9y using #olumn, +ie%#hart, #ylinder, #one, +yramid.

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ANALYSIS AND INTERPRETATION

#ues+ion No32 Res*onse Yes B4 No 5E

Q1. ARE YOU SATISFIED WITH TRANSPORTATION FACILITY

No 38% Yes 62%

Yes No

In+er*re+a+ion: "rom the above graph we can see that, in the total sample si-e of *.., =/K of employees are satisfied with transportation facility provided by "orbes #ampbell $nitwear and 6/K of the respondents are not satisfied. 9ecause company at present providing one side bus fare. They want both side bus fare and employees are expecting that company should purchase new bus.

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A . C D

#ues+ion No34 Res*onse 2 4 2F A2 4F @@ BC 4F CF 42

5 5G 4C G@ /

Q2. WHAT IS YOUR OPINION ABOUT THE FOLLOWING AT CANTEEN.

NUMBER OF RESPONDETS 100% 80% 60% 40% 20% 0% A- P i!e "- #$ality C- Cleanliness 51% 19% 30% 44% 29% 27% 67% 29% 4% 79% 1 2 21% 0 %- &ittin' A an'e 3

PARTICULARS

In+er*re+a+ion: "rom the above graph we can see that <*K of the respondents are satisfied with price of canteen*AK of the respondents are highly satisfied and 6.K of respondents are highly satisfied and 6.K of respondents are not at all satisfied. ::K of the respondents are satisfied with canteen !uality /AK of the respondents are highly satisfied and />K of the respondents are not at all satisfied. =>K of the respondents are highly satisfied with cleanliness of the canteen /AK of the respondents are satisfied and .:K of respondents are not at all satisfied. >AK of the respondents are highly satisfied with sitting arrangement made in canteen and /*K of respondents are satisfied.

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#ues+ion No35 Res*onse Yes BF No 52

Q3. ARE YOU SATISFIED WITH MEDICAL FACILITIES.

No( 31% Yes No Yes( 69%

In+er*re+a+ion: "rom the above graph we can see that =AK of respondents are satisfied with medical facilities provided by the company and 6*K of the respondents are not satisfied. 9ecause there is no hygiene clinic and non%availability of 0octor. 0octor should available /: hours.

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A . C

#ues+ion No3@ Res*onse 2 4 A5 @A BB 55 C2 42

5 G4 G2 GE

Q4. DRINKING WATER FACILITY

100% NUMBER OF RESPONDENTS 80% 60% 40% 20% 0% 1- Cleanliness 2- A!!essi)ility PARTICULARS 66% 53% 45% 1% 2% 3- *ot +ate 71% 21% 33% 8% C " A

In+er*re+a+ion: "rom the above graph we can see that <6K of the respondents are highly satisfied with cleanliness of drinking water :<K of the respondents are satisfied and /K are not at all satisfied. ,egarding accessibility of the drinking water ==K of the respondents are satisfied are highly satisfied,66K of them are satisfied and *K are not at all satisfied. 3bove hot water >*K of the respondents are highly satisfied, /*K of the respondents are satisfied and @K of respondents are not at all satisfied.

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#ues+ion No3A Res*onse 2 GG 4 GG 5 GG @ G5 A 2G B 24 C 4C E 2F F 24 2G 2C

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Q5. HOW DO YOU RATE THE SANITATION AT FCK.

30% 27% 25% 19% 20% 17% NUMBER OF 15% 12% 12% RESPONDENTS 10% 10% 5% 3% 0% 0% 0% 0% 1- 2 3 4 5 6 7 8 9 10,e y ,e y "a.ooLEVELS

&e ies1

In+er*re+a+ion: />K and *AK (:=K of the respondents are placed > O @th rank respectively as good for sanitation. */K O *>K (/AK of the respondents are placed AO*. th rank respectively as very good, *.KO*/K (//K are placed <O=th rank respectively as neutral.

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#ues+ion No3B Res*onse 2 G@ 4 A5 5 2@ @ 2B A 25

Q6. WHERE DO YOU PLACE ANNUAL PICNIC AND ANNIAL DAY CELEBRATION.
5- Not e0pe ien!e- ( 13% 4- A2e a'e( 16% 3- .oo-( 14%

1-/0!ellent( 4% 2- ,1 .oo-( 53%

1-/0!ellent 2- ,1 .oo3- .oo4- A2e a'e 5- Not e0pe ien!e-

In+er*re+a+ion: "rom the above graph we can see that <6K of the respondent are pleased very good for annual picnic and annual day celebration, *=K of the respondents are placed average, *:K of the respondents are placed good *6K of the respondents are not experienced and .:K of respondents are placed as excellent.

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#ues+ion No3C Res*onse 2 GC 4 @C 5 52 @ 25 A G4

Q . STATE YOUR SATISFACTION LEVEL TOWARDS PRESENT WELFARE FACILITIES

50% 40% NUMBER OF 30% RESPONDENTS 20% 10% 0%

&e ies1 1-/0!ellent 2- ,1 .oo3- .oo4- A2e a'e 5- Not e0pe ien!e-

PARTICULARS

In+er*re+a+ion:

"rom the above graph we can see that :>K of the respondents are stated their satisfaction level very good towards present welfare facilities. 6*K of the respondents are stated as good.

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2 4 5 @ A B C

#ues+ion No3E Res*onse A . C D E ! GF 4G 45 54 GB G2 55 2@ 22 4@ 2G G4 4B 42 2F 2F 2G G2 2A 4F 4C 2F GA G5 GC GE 24 G5 @G 24 GC G@ G2 G4 GF BC G5 G@ GC G2 4G 2@

9 GF GB G@ G4 2E 2G A2

Q!. RANK ON A SCALE OF "1 BEING HIGHHEST IS LAST#

1% 6%

9%

9% 20%

A-Canteen "-3 anspo tation C-4e-i!al 5a!ilities %-% in6in' 7ate /-&anita y 23% 5-Pa ties 8 Pi!ni! .-Pe fo man!e a7a -s

32%

In+er*re+a+ion 3ccording to the respondents 6/K of them placed first preference to the 0rinking water, /6K for 1edical facility, /.K for Transportation, AK for #anteen, AK for +erformance awards, =K for &anitation and *K for +arties O +icnics. &o according to the respondents preference ranks are 0%#%9%3%?%2%".

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#ues+ion No3F Res*onse 2 2B 4 2@ 5 A5 @ 2B A G2

Q$. HOW DO YOU FEEL ABOUT WORKING ENVIRONMENT

60% 50% 40% 16% 14% 16% 1% A"- ,1 .oo- C- .oo- %- A2e a'e /- Poo /0!ellent PARTICULARS &e ies1 53%

NUMBER OF 30% RESPONDENTS 20% 10% 0%

In+er*re+a+ion "rom the above graph we can come to know that <6K of the respondents are feeling good about working environment. *=K of the respondents are feeling excellent *=K of the respondents are feeling 3verage

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*=K of the respondents are feeling very good *:K of the respondents are feeling poor.

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#ues+ion No32G Res*onse 2 G2 4 GA 5 @2 @ 5G A 45

Q1%. CAREER GROWTH OPPORTUNITY E&ISTS IN THE FCK

1% 23% 5% 1-&t on'ly %isa' ee 2-%isa' ee 3-Neithe a' ee no %isa' ee 4-A' ee 30% 5-&t on'ly A' ee

41%

In+er*re+a+ion "rom the above graph we can see that :*K respondents are neither agree nor disagree for career growth opportunity exists in company, 6.K of respondents are strongly agreed, /6K of the respondents are strongly agreed, <K of the respondents are disagreed and *K of the respondent are strongly disagreed.

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#ues+ion No322 Res*onse 2 G2 4 42 5 C4 @ G@ A G4

Q11. ARE YOU SATISFIED WITH PRODUCTIVITY ' PERFORMANCE BASED AWARD
2% 4% 1-Completely &atisfie1% 21% 2-&atisfie3-Niethe A' ee no %isa' ee 4- A' ee 72% 5&t on'ly A' ee

In+er*re+a+ion "rom the above graph we can see that >/K of the respondents are neither satisfied nor dissatisfied with productivity performance based award, /*K of the respondents are

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satisfied :K of the respondents are dissatisfied, /K of the respondents are completely dissatisfied and *K of the respondents are completely satisfied.

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#ues+ion No324 Res*onse 2 G2 4 G5 5 GC @ A4 A 5E

Q12. INSTRUCTIONS PROVIDED BY SUPERVISORS ARE MORECLEAR ( PRECISE

1% 3% 7% 38% 3-Neithe a' ee no %isa' ee 4-A' ee 52% 5-&t on'ly A' ee 1-&t on'ly %isa' ee 2-%isa' ee

In+er*re+a+ion "rom the above graph we can observe that </K of the respondents are agreed that instructions provided by supervisors are more clear O praise, 6@K of them are strongly agreed, >K of them are neither agreed nor disagreed, and 6K of them are disagreed.

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#ues+ion No325 Res*onse 2 2G 4 2B 5 B@ @ 2G

Q13. HOW DO YOU FEEL ABOUT WORKLOAD

70% 60% 50% NUMBER OF 40% RESPONDENTS 30% 20% 10% 0% 64%

10%

16%

&e ies1 10%

A-/0!ellent

"-*i'h

C-4o-e ate

%-9o7

PARTICULARS

In+er*re+a+ion "rom the above graph we can observe that =:K of the respondents are feeling work load is moderate, *=K of them are feeling high, *.K of them feeling very high and remaining *.K of the respondents are feeling low.

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#ues+ion No32@ Res*onse 2 4E 4 5F 5 54 @ G2

Q14. OVERALL HOW DO YOU FEEL ABOUT COMPANY

4- Poo PARTICULARS 3- .oo2- ,1 .oo1-/0!ellent 0 10 20 30 40 &e ies1

NUMBER OF RESPONDENTS

In+er*re+a+ion "rom the above graph we can observe that 6AK of the respondents are feeling very good about the company overall, 6/K of them are feeling good /@K of them excellent and *K of them feeling poor.

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MASTER SHEET

DATA CODE SHEET Q.NO. SL. NO. 1 2 3 4 5 6 ! $ 1% 11 12 13 14 15 16 1 1! 1$ 2% 21 22 23 24 25 26 2 2! 2$ 3% 31 32 33 34 35 36 3 3! 3$ 4% 1 1 3 2 2 3 2 2 2 2 1 2 3 2 3 3 1 3 2 3 3 3 3 3 1 2 3 2 1 1 2 3 2 3 2 2 2 3 2 1 3 2 2 3 1 2 3 2 1 1 2 1 2 2 2 2 2 1 3 2 2 2 3 2 1 1 3 3 2 1 1 2 3 2 2 2 2 2 3 2 1 3 2 2 3 2 2 2 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 2 1 1 1 1 1 2 2 2 1 2 2 2 2 1 2 1 4 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 2 1 2 1 2 1 1 1 1 1 1 3 1 1 2 1 1 2 1 2 1 2 2 1 1 1 1 2 2 1 1 2 2 1 1 1 2 2 2 2 2 2 2 2 1 2 2 1 2 1 2 2 2 4 2 1 2 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 2 1 1 1 1 1 2 3 2 2 2 1 2 1 2 2 2 1 1 2 2 1 3 1 1 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 2 1 1 1 1 1 2 3 2 1 1 2 2 1 2 2 1 2 1 1 2 1 5 6 A 2 4 4 3 4 2 1 3 2 2 4 1 1 3 1 2 2 2 2 1 2 2 2 6 4 2 1 2 3 3 2 5 4 4 6 2 6 3 3 1 B 3 3 2 4 1 4 2 4 1 1 1 3 3 1 4 1 3 3 1 4 1 3 3 3 1 5 4 4 5 2 3 6 2 5 1 7 2 6 2 3 C 4 2 3 1 3 3 4 2 3 4 3 4 4 4 3 4 1 1 4 5 5 1 1 4 5 4 3 1 4 4 5 3 1 7 7 5 7 4 1 4 ! D 1 1 1 2 2 1 3 1 4 3 2 2 2 2 2 3 4 4 3 2 4 4 4 2 3 3 2 3 1 1 1 7 3 2 4 1 4 5 4 2 E 5 5 6 7 7 7 7 6 6 5 5 7 5 5 5 6 5 5 7 7 7 5 5 7 6 1 5 7 2 6 4 2 5 3 2 3 3 1 7 5 F 6 6 7 6 5 6 6 7 7 6 6 6 6 6 6 7 6 6 5 6 6 6 6 5 7 6 6 6 6 5 6 4 6 6 5 6 5 7 6 6 G 7 7 5 5 6 5 5 5 5 7 7 5 7 7 7 5 7 7 6 3 3 7 7 1 2 7 7 5 7 7 7 1 7 1 3 4 1 2 5 7 $ 1% 11 12 13 14

1 1 1 2 1 1 1 1 1 1 2 2 2 2 1 2 1 2 2 2 2 1 2 2 1 1 1 1 2 1 2 1 1 2 2 1 1 1 1 1

2 1 1 2 2 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 1 1 1 2 1 1 1 1 1 2 1 2 1 2 1 1 1 1 1 1

7 5 7 7 6 6 6 8 8 6 6 6 5 8 8 7 9 8 6 5 5 7 10 10 7 7 5 4 4 7 7 7 7 7 8 7 7 7 8 7

2 2 2 2 2 4 2 2 2 2 2 2 2 2 2 2 2 2 4 3 3 2 2 1 4 2 2 1 2 2 2 3 2 2 2 3 1 1 5 2

2 2 2 2 3 3 2 3 1 2 2 2 2 2 3 2 2 2 3 3 3 2 2 4 4 2 1 2 2 4 2 3 3 3 3 2 2 2 2 2

4 3 3 3 3 3 3 1 4 3 3 3 3 3 3 3 3 2 3 3 3 3 3 3 1 3 4 2 4 3 3 3 3 3 3 3 3 3 2 4

3 3 3 3 3 3 3 3 4 4 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 2 5 3 4 4 4 3 4 3 3 3 4 4 3 3

3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 2 3 3 3 3 3 3 2 4 3 3 3 3 3 3

4 4 4 4 4 4 5 4 4 4 5 5 4 4 4 4 5 4 4 4 5 5 5 5 4 3 2 3 4 5 5 5 4 4 4 4 4 4 4 5

2 3 4 4 4 3 3 3 4 3 3 3 3 3 3 3 3 3 3 4 4 3 3 1 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4

2 3 2 3 2 3 3 3 1 3 3 2 2 1 2 2 2 1 1 3 3 2 2 3 3 3 2 2 2 2 3 3 2 2 3 3 2 1 3 2

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41 42 43 44 45 46 4 4! 4$ 5% 51 52 53 54 55 56 5 5! 5$ 6% 61 62 63 64 65 66 6 6! 6$ % 1 2 3 4 5 6 ! $ !% !1 !2 !3 !4 !5 !6 ! !! !$

2 1 2 1 1 2 1 2 2 1 1 1 1 2 1 2 2 2 1 1 1 1 1 1 1 3 1 1 1 1 1 1 1 1 2 2 1 2 1 1 1 1 1 2 1 2 1 2 2

3 2 2 2 2 2 2 2 3 3 2 2 3 2 1 3 2 3 2 2 2 1 1 1 3 2 2 2 1 1 1 1 2 1 3 3 2 1 1 1 2 2 2 2 2 2 3 3 3

3 2 2 2 2 2 2 3 2 3 2 3 3 2 2 3 1 3 2 2 1 1 1 1 2 3 1 1 1 1 1 1 1 1 2 2 2 2 1 1 2 1 1 3 2 3 3 3 3

1 1 1 1 1 1 1 2 1 2 1 2 1 1 1 2 1 2 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 2 3 2 2 3

2 1 1 1 1 2 1 2 1 1 1 1 1 1 1 2 1 2 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 1

2 1 1 1 1 2 1 2 1 1 1 2 1 1 1 1 1 2 1 1 1 1 1 2 1 1 1 2 1 1 1 1 1 2 2 2 2 2 1 1 2 1 2 2 1 1 2 2 2

1 1 1 1 1 1 1 2 2 2 1 2 1 1 2 1 1 2 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 2 1 2 1 1 1 1 1 1 3 1 3 2 2 2

1 2 1 1 1 1 1 2 2 1 2 1 1 1 2 2 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2

1 2 1 1 1 1 1 2 2 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 3 2 3 2 3 2

7 6 8 8 8 8 8 7 7 5 5 5 7 8 8 9 10 7 3 7 9 10 10 10 6 7 10 9 10 10 10 10 9 9 8 10 9 10 10 10 10 9 8 4 10 7 7 5 6

2 4 2 2 3 2 2 2 2 2 2 2 2 2 5 5 5 2 2 2 2 2 3 2 2 2 2 4 5 3 4 1 5 2 4 4 3 3 1 5 3 2 5 3 3 4 4 5 4

2 3 2 4 3 2 3 2 2 2 2 2 2 3 2 3 1 4 2 2 2 2 1 1 2 2 2 3 2 2 3 1 3 3 4 4 3 3 2 2 3 1 3 4 3 3 4 5 5

1 7 5 6 6 6 3 2 1 2 3 3 3 3 2 2 2 2 6 2 4 2 4 2 7 3 2 3 5 2 3 3 3 3 2 2 5 3 7 3 2 3 4 5 3 3 5 3 4

2 1 2 7 1 5 4 4 3 3 4 4 5 4 4 4 4 1 4 4 5 4 3 3 6 2 4 4 4 3 5 4 4 4 5 3 7 1 4 1 7 3 4 1 2 2 4 6 4

4 6 7 5 7 3 5 3 4 4 5 5 4 1 5 3 7 4 1 3 2 3 2 4 3 1 3 2 3 4 2 2 1 1 1 1 1 4 1 4 1 4 2 2 3 1 5 7 2

3 5 1 3 4 4 6 1 2 1 1 2 1 2 1 1 1 3 5 1 3 1 1 1 4 4 1 1 2 1 4 1 2 2 3 4 3 3 2 6 2 1 1 3 1 4 2 4 1

5 3 4 2 3 1 1 5 7 5 2 1 2 5 3 7 3 7 3 5 7 5 5 5 2 7 5 7 6 5 6 5 5 5 6 5 4 2 5 3 4 5 5 5 4 7 1 5 5

6 4 6 4 5 7 7 6 6 6 6 6 6 6 6 6 5 6 2 6 6 6 6 6 5 5 6 6 1 7 7 6 6 6 7 6 5 6 6 2 5 6 6 6 6 6 6 3 7

7 2 3 1 2 2 2 7 5 7 7 7 7 7 7 5 6 5 7 7 1 7 7 7 1 6 7 5 7 6 1 7 7 7 4 7 6 7 7 5 6 7 7 7 7 5 7 1 6

3 3 3 3 3 3 3 3 1 3 4 2 2 4 3 3 1 4 1 1 1 1 1 1 3 3 1 2 1 1 2 2 3 1 4 4 2 2 1 3 2 2 2 4 3 2 4 4 5

4 4 4 4 3 5 4 5 5 3 4 5 4 2 2 2 3 3 5 5 5 5 5 5 3 5 5 4 4 5 5 5 4 4 3 4 5 3 5 4 5 5 4 1 4 3 2 3 3

3 3 3 3 3 2 3 3 3 3 3 3 3 3 3 2 3 3 1 2 2 2 2 2 3 3 3 3 3 2 3 2 2 2 3 3 3 3 2 2 5 2 2 4 2 3 5 3 3

4 4 4 4 4 4 4 5 5 5 4 4 4 4 3 4 5 4 5 5 4 5 5 5 4 4 5 5 5 5 5 5 4 4 5 5 5 5 5 5 5 5 2 5 4 3 3 3 4

3 1 2 2 3 3 3 3 3 3 3 2 4 3 3 3 2 3 3 2 3 3 1 3 3 3 3 2 3 3 3 3 1 2 1 1 1 2 3 3 3 2 3 3 1 3 3 1 3

2 2 2 3 2 2 2 3 1 2 2 2 2 3 1 2 1 3 1 2 1 1 1 1 2 2 1 1 1 1 3 1 2 1 3 2 2 2 1 3 1 1 1 3 2 2 3 3 3

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$% $1 $2 $3 $4 $5 $6 $ $! $$ 1%%

2 2 1 1 1 1 2 2 1 2 1

2 2 2 2 2 2 2 2 1 3 2

2 2 3 3 3 3 2 1 1 3 2

2 2 2 2 2 1 3 1 1 2 1

2 2 2 2 2 1 1 1 1 1 1

1 1 2 1 2 2 1 1 1 1 1

2 2 2 2 2 2 2 2 2 1 2

2 2 2 2 2 2 1 1 1 1 1

2 2 1 3 3 3 3 1 1 1 1

9 8 6 7 5 9 6 8 7 8 9

3 3 4 5 4 5 5 4 4 4 5

3 4 4 3 4 3 3 2 4 2 2

4 4 2 5 3 4 4 3 2 2 2

2 1 2 3 1 4 3 1 2 3 1

1 5 1 1 4 2 1 3 4 4 3

3 2 3 4 3 1 2 2 1 1 4

7 3 5 7 2 5 5 5 5 5 5

6 7 6 6 7 6 6 6 6 6 6

5 6 7 5 6 7 7 7 7 7 7

3 3 4 3 3 3 3 4 3 3 4

4 4 5 4 4 5 4 4 3 4 3

4 2 2 3 4 2 3 3 3 3 3

4 4 3 2 4 4 4 4 5 4 4

1 1 2 2 2 3 2 2 4 3 3

3 1 3 2 4 3 2 3 1 1 1

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!INDIN9S *. @<K of the employees are satisfied with welfare facilities provided by "#$. /. A>K and >AK of the respondents are satisfied with canteen facility with regard to !uality of food and cleanliness respectively. 6. =/K of the respondents are satisfied with transportation facility. :. 6.K of respondents are agreed O /6K of respondents are strongly agreed that in "#$ career growth opportunity exist. <. </K of the respondents have agreed that there is a clear communication between supervision O workers 6@K of the respondents are strongly agreed. =. 6AK O /@K of the respondents are feeling very good and excellent respectively about the company. >. 2mployees are expecting following welfare facilities. a b #ompany4s own bus for transport facilities. ,espondents are expecting to reduce prices of canteen food and improve !uality of the food also more verity should be there. c d e f In annual day celebration there should be more entertainment programme 2mployee &tate Insurance (2&I facility. 2ducation facility for employee4s children and #redit society.

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SU99ESTIONS *. #ompany should own their bus and should give employee the free transportation facilities for both the travel time. /. #ompany should provide /: hours medical facilities with availability of 0octors and ambulance services. In addition to this, cleanliness should be maintained as 7Eealth is Iealth8. 6. )uality of food should be provided with hygiene. Harieties of dishes should be served. :. The employees should be given recognition for their hard work and they should be proud being part of the organi-ation. <. There should be proper communication and good rapport between various departments. =. These are some expectations of employees. a b c d 2ducation facility for their children. 2mployee &tate Insurance (2&I facility. #redit &ociety. ?ymkhana club with indoor and outdoor games.

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CONCLUSION

7Ielfare facilities are in the interest of the employee, the employer and the society as a whole. 2mployees are not only asset to the company but also to raise the standards of the company8.

The satisfied employees are asset to company so it is the company4s responsibility to see that the employees are satisfied and their expectation are met. There will be win win situation if employee4s expectations and 1anagement expectation go hand in hand. The productivity of the company depends on the employee4s satisfaction.

3ccording to the survey it is clear that most of the employees are satisfied with welfare facilities provided by the company, if the company provides expected welfare facilitates, it will defiantly raise the standards of the company and employees will be satisfied.

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0ear &ir B 1adam,

#UESTIONNAIRE
2mployee Name 2mployee Number 0epartment ( ( ( RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 021 Are you sa+is%ie (i+7 +rans*or+a+ion %aci&i+yH Des No If No whyS RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR 041 $7a+ is your o*inion a'ou+ +7e %o&&o(in) a+ can+eenH

Par+icu&ar
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.i'&io)ra*7y
23 Essen+ia&s o% Human Resource Mana)emen+ an In us+ria& Re&a+ions +. &ubba ,ao

43 Mar<e+in) Researc7 Tull and Eawkins

53 $e'si+e www.google.com www.campbellknitwear.com

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Conc&usion an Recommen a+ions

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