Charles A.

Monroe Jr
103 vine st. #406
Seattle, WA 98121
bostonmonroe@gmail.com
M (703)965-0504

PROFILE
I am a young entrepreneur looking for new challenges in a professional industry. I am experienced and
eager to adapt and learn new skills in the customer based industry. I have had the opportunity to work
with a wide variety of clientele thus I am a very adaptive employee with extraordinary customer service
skills. My past employers have spread throughout many different industries therefore I am a versatile
worker and I have always excelled in any customer based industry.

EXPERIENCE
Manager, Strut Boutique; Seattle WA- 4/2009-Present
Management Responsibilities: Directed a high volume of clientele, while maintaining general store
operations; including store upkeep, stocking and inventory, organization of store, online ordering and
sales, cash handling, and personal styling for a variety of clients and companies.
Additional Responsibilities: Additional responsibilities include promoting clothing lines, event planning,
and networking involving the boutique. Assisting in the production of graphic images, promotions and
press involving the store and lines associated with the boutique. In addition to management
responsibilities I acted as a receptionist, organizer, and personal assistant to the store’s owners.

Sales, Express Mens; Seattle, WA- 3/2009-6/2009

Sales Associate Responsibilities: Assist clients with styling of outfits, store upkeep, cash handling, and
organizing inventory. Alongside floor sales, associates issued Express Credit Card and assisted with billing
and payment needs.

Certified Barista/Corporate Trained Learning Coach, Starbucks Coffee;VA/WA- 9/24/2007 – 1/29/2009

Barista Responsibilities: Creation of elaborate beverages and food preparation. Alongside food and bev-
erage crafting I handled money transactions, inventory, and responded to customer needs.
Certified Learning Coach: Trained partners in basic drink building skills while passing on beverage craft-
ing knowledge and modeling exceptional customer service and interpersonal skills. Traveled to and
worked with numerous store locations in Virginia and Seattle.

Server/Cook/Supervisor, Shisha Lounge/Zaaza Lounge; Sterling, VA- 3/2007 – 10/2008

Restaurant Operations: Cooking, food and beverage preparation, table service, sales, and inventory.
Tobacco & Alcohol Sales: Preparation of alcoholic beverages and tobacco blends while adhering to state
issued control laws. Preformed pipe maintenance, bar backing, and money handling.

Host/Server/Trainer, Logan’s Roadhouse; Sterling, VA 9/2005-3/2007

Table service, stocking, floor planning, alcohol distribution, and tip management

E D U C AT I O N
Dominion High School- 2003-2007
General Education- Also studied German and many music courses
Graduated with a GED

SKILLS
Versed in computer and POS operations, scheduling, and customer service.