Veeam One 7.0 Deployment Guide

Veeam ONE
Version 7.0
Deployment Guide
December, 2013
2013 Veeam Software. All rights reserved. All trademarks are the property of their respective owners. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means, without written permission from Veeam Software Inc (Veeam). The information contained in this document represents the current view of Veeam on the issue discussed as of the date of publication and is subject to change without notice. Veeam shall not be liable for technical or editorial errors or omissions contained herein. Veeam makes no warranties, express or implied, in this document. Veeam may have patents, patent applications, trademark, copyright, or other intellectual property rights covering the subject matter of this document. All other trademarks mentioned herein are the property of their respective owners. Except as expressly provided in any written license agreement from Veeam, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. Important! Please read the End User Software License Agreement before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.
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CONTENTS
CONTACTING VEEAM SOFTWARE....................................................................................................... 4 ABOUT THIS GUIDE.............................................................................................................................. 5 ABOUT VEEAM ONE ............................................................................................................................. 6 VEEAM ONE ARCHITECTURE .................................................................................................................................................. 7 DEPLOYMENT SCENARIOS .................................................................................................................. 8 TYPICAL DEPLOYMENT ............................................................................................................................................................ 8 ADVANCED DEPLOYMENT ...................................................................................................................................................... 9 VEEAM ONE LICENSING ..................................................................................................................... 10 UPDATING VEEAM ONE LICENSE.........................................................................................................................................10 FREE EDITION .........................................................................................................................................................................10 DEPLOYMENT PLANNING AND PREPARATION ................................................................................ 11 SYSTEM REQUIREMENTS ........................................................................................................................................................12 PERMISSIONS..........................................................................................................................................................................15 PORTS .....................................................................................................................................................................................16 FIREWALL RULES ....................................................................................................................................................................17 INSTALLING VEEAM ONE .................................................................................................................. 18 TYPICAL INSTALLATION .........................................................................................................................................................19 ADVANCED INSTALLATION ....................................................................................................................................................28 INSTALLING VEEAM ONE MONITOR CLIENT .......................................................................................................................39 DEFAULT CONFIGURATION ...................................................................................................................................................43 SECURITY GROUPS .................................................................................................................................................................43 DATA RETENTION ..................................................................................................................................................................43 UNINSTALLING VEEAM ONE ............................................................................................................. 45 UPGRADING TO VEEAM ONE 7.0 ...................................................................................................... 46 UPGRADING VEEAM ONE MONITOR CLIENT ......................................................................................................................49 APPENDIX A. CREATING VEEAM ONE DATABASE WITH A SQL SCRIPT .......................................... 50
CONTACTING VEEAM SOFTWARE

At Veeam Software we value the feedback from our customers. It is important not only to help you quickly with your technical issues, but it is our mission to listen to your input, and build products that incorporate your suggestions.
Customer Support
Should you have a technical concern, suggestion or question, please visit our Customer Center Portal at cp.veeam.com to open a case, search our knowledge base, reference documentation, manage your license or obtain the latest product release.
Online Support
If you have any questions about Veeam ONE, you can use the following resources: Full documentation set at www.veeam.com/documentation-guides-datasheets.html Community forum at forums.veeam.com
Company Contacts
For the most up-to-date information about company contacts and office locations, please visit www.veeam.com/contacts.html.
ABOUT THIS GUIDE

This guide describes Veeam ONE deployment scenarios, provides information about the product design and structure and offers step-by-step instructions and recommendations for successful installation.
Intended Audience
The guide is designed for anyone who plans to use the Veeam ONE solution. It is primarily aimed at administrators managing VMware vSphere or Microsoft Hyper-V environments, but can also be helpful for other current and perspective Veeam ONE users.
Document Revision History

Revision # Revision 1 Revision 2 Revision 3 Revision 4 Date 8/15/2013 9/23/2013 10/28/2013 12/04/2013 Change Summary Initial version of the document for Veeam ONE 7.0. Updated information on security groups in sections Security Groups and Remote Access via a Web Browser; updated the list of supported OSs for Veeam ONE Web UI in section System Requirements for Advanced Installation; fixed minor errors and typos. Added section Firewall Rules. Changes for Veeam ONE 7.0 R2 Update; updated section Connection to Veeam Backup & Replication Servers, added section Data Retention.
ABOUT VEEAM ONE

Veeam ONE is a single solution developed by Veeam Software for managing virtual environments. Veeam ONE enables real-time monitoring, business documentation and management reporting for Veeam Backup & Replication, VMware vSphere and Microsoft Hyper-V. Veeam ONE is designed to give IT administrators a peace-of-mind solution to manage every aspect of the modern virtual environment. Every Veeam ONE capability meets a specific business challenge from monitoring the state of VMs and their performance, generating reports for planning and upgrading purposes, to providing management with transparent and granular views of the virtual infrastructure from a business-oriented perspective. Veeam ONE: Provides advanced monitoring, reporting and capacity planning for Veeam Backup & Replication. With at-a-glance views of backup infrastructure health and performance, 24x7 monitoring of backup jobs and repositories and reporting of protected, unprotected and verified VMs, you will always know whether critical VMs in your virtual environment are properly protected. Is the industry standard for monitoring virtual infrastructure events (both VMware vSphere and Microsoft Hyper-V). It provides a comprehensive, performance- and business-oriented view of your entire virtual infrastructure and complements vCenter Server or System Center Virtual Machine Manager management capabilities. Offers monitoring and reporting capabilities for multi-tenant clouds provisioned with VMware vCloud Director. A comprehensive view of cloud computing resources and servicefocused reports allow you to sustain consistent processes for vCloud operational framework and maintain established service levels. Discovers, documents and analyzes your entire virtual infrastructure. It maintains a complete history of all objects, settings and changes providing hands-on performance trends and utilization forecasts, so you can truly understand your virtual infrastructure past, present and future. Allows you to map virtual infrastructure objects to custom groups and view your environment from a different perspective. In addition to views of your virtual objects based on their virtual infrastructure topology, Veeam ONE lets you group, view and manage clusters, hosts, virtual machines and storage based on such criteria as business unit, department, location, purpose, SLA and so on, equipping you with business-oriented views of your virtual infrastructure.
Meeting dynamic business challenges, Veeam ONE incorporates years of experience and extensive feedback to deliver a solution designed to ease deployment and provide expeditious, transparent and seamless management of your virtualized environment.
Veeam ONE Architecture

Veeam ONE utilizes client-server architecture with several functional roles to work effectively in environments of any kind. Veeam ONE incorporates the following structural components: Veeam ONE Server Veeam ONE Server is responsible for collecting data from virtual servers, vCloud Director servers and Veeam Backup & Replication servers and storing this data into the SQL database. As part of Veeam ONE Server, the following components are installed: Veeam ONE Monitoring Server and Veeam ONE Reporting Server. Veeam ONE Web UI Veeam ONE Web UI is the client part of Veeam ONE that communicates with the SQL database to enable viewing reports and customizing infrastructure views. The collected data is processed and displayed through a web-based interface. As part of Veeam ONE Web UI, the following components are installed: Veeam ONE Reporting Client and Veeam ONE Business View Client. Veeam ONE Monitor Client Veeam ONE Monitor Client is the client part that connects to the Veeam ONE Monitoring Server installed locally or remotely. Veeam ONE Monitor Client is the primary tool for monitoring your virtual environment. It allows you to configure connections to virtual and backup servers, choose hosts to monitor, manage, view and interact with alerts and monitoring data, analyze performance of virtual infrastructure objects, troubleshot issues that occur in your virtual environment, generate reports and administer monitoring settings.
DEPLOYMENT SCENARIOS
Veeam ONE supports two deployment scenarios: Typical deployment The typical deployment scenario is ideal if you want to consolidate the entire product functionality in one place by installing all product components on a single machine (physical or virtual). This scenario is preferable for small- to medium-scale deployments. Advanced deployment The advanced deployment scenario is more suitable if you want to separate client/server roles by installing structural components on different machines.
Typical Deployment
The following diagram illustrates typical Veeam ONE deployment scenario.
In the typical deployment scenario, all Veeam ONE components (Veeam ONE Server, Veeam ONE Web UI, and Veeam ONE Monitor Client) are installed altogether on a single machine (either physical or virtual). To store data retrieved from connected servers, a local or remote SQL Server instance is required as a supporting system. If you have a SQL Server instance that meets Veeam ONE system requirements, you can adopt it for Veeam ONE usage. Otherwise, you can install a new SQL Server instance during the product installation Veeam ONE setup package includes SQL Server 2008 R2 Express. Note For large-scale deployments (1000+ VMs), is it recommended to use a remote SQL Server installation as a backend. It is also recommended to run Veeam ONE services on a dedicated server. Such distributed installation will improve performance of Veeam ONE services. To enable multi-user access to real-time performance statistics and configurable alarms, you can additionally install several instances of Veeam ONE Monitor Client on separate machines. Thus, you will be able to access Veeam ONE functionality either from the local machine or from remote computers. Instructions covering the typical installation procedure can be found in the Typical Installation section.
Advanced Deployment
The following diagram illustrates advanced Veeam ONE deployment scenario.
The advanced deployment scenario relies on a distributed architecture whereby server and client parts are separated and installed on different machines (physical or virtual). In the advanced deployment scenario, the following Veeam ONE components are installed on separate machines: Veeam ONE Server Veeam ONE Web UI
To enable user access to real-time performance statistics and configurable alarms, you need to install one or several instances of Veeam ONE Monitor Client. To store data retrieved from connected servers, a local or remote SQL Server instance is required as a supporting system. If you already have a SQL Server instance that meets Veeam ONE system requirements, you can adopt it for your deployment. Otherwise, you can install a new SQL Server instance during the product installation Veeam ONE setup package includes SQL Server 2008 R2 Express. Note For large-scale deployments (1000+ VMs), is it recommended to use a remote SQL Server installation as a backend. It is also recommended to run Veeam ONE services on a dedicated server. Such distributed installation will improve performance of Veeam ONE services. The advanced installation utilizes a client-server model for data collection and communication. Server component collects data from virtual infrastructure servers, vCloud Director servers and Veeam Backup & Replication servers and stores aggregated data in the SQL database. Web UI components (Veeam ONE Reporting and Veeam ONE Business View components) communicate with the SQL database allowing users to access collected data for generating reports and managing business categorization. Monitor Client communicates with Veeam ONE Server directly to obtain real-time virtual infrastructure performance data and data protection statistics.
Therefore, for a successful advanced deployment of Veeam ONE, it is essential that the client components are aware of the Veeam ONE Server and SQL database location and can connect to them in order to process and manipulate data. Instructions covering advanced installation procedures can be found in the Advanced Installation section.
VEEAM ONE LICENSING

Veeam ONE is licensed by the total number of CPU sockets on the hosts to be managed. A managed server is defined as VMware vSphere ESX Server or Microsoft Hyper-V host from which data is collected or that is otherwise managed by the software. Veeam ONE license does not put any restrictions on: The number of managed vCloud Director servers.For details on supported versions of vCloud Director, see Integration with vCloud Director. The number of managed Veeam Backup & Replication servers. For details on supported editions and versions of Veeam Backup & Replication, see Integration with Veeam Backup & Replication.
Veeam ONE is available in two versions paid version featuring full functionality and free version featuring limited functionality. To make all Veeam ONE functionality available, you must install either a valid purchased license or an evaluation license. To obtain a paid or evaluation license, log on to www.veeam.com using your personal Veeam account and navigate to the Licensing section. You can also use the direct link www.veeam.com/manage_licenses.html. The link to this section is included in the email you receive after downloading the Veeam ONE setup package. If you do not provide a valid license, the product will default to the free version. The free version will work for 90 days. After this period, you will have 10 days to install a license if you want to continue using Veeam ONE. To obtain a free license, you need to fill out a registration form. Veeam ONE makes the link to the registration form available after 90 days of operation in the free mode.
Updating Veeam ONE License

If you want to replace your license or upgrade the license, you can do this through a corresponding menu available in Veeam ONE Monitor: 1. 2. Click Help, and select License Information. The License Information window will open. To install a new license, click Install License and browse to the folder where a valid Veeam ONE license is located.
The license file you provide will be propagated to all Veeam ONE components, so you do not need to repeat the license update procedure individually.
Free Edition
The free version has some functionality limitations as compared to the full Veeam ONE version. For a detailed description of Veeam ONE Free Edition possibilities, refer to www.veeam.com/virtual-servermanagement-one-free.html.
DEPLOYMENT PLANNING AND PREPARATION

This section covers supported virtualization platforms, system requirements for Veeam ONE, necessary rights, permissions and network ports used in data transmission. Important! Support for VMware vSphere 5.5, Windows Server 2012 R2 and Windows 8.1 is available only after applying Veeam ONE 7.0 R2 Update.
Supported Virtualization Platforms

Veeam ONE supports the following virtualization platforms:
VMware vSphere Environment Platforms Software Hosts VMware vSphere 4.x, 5.0, 5.1, 5.5 (English version only) VMware Infrastructure 3.x (VI3) (English version only) vCenter Server 4.x, 5.0, 5.1, 5.5 (optional) Virtual Center 2.5 (optional) ESX 3.5, 4.x ESXi 3.5, 4.x, 5.0, 5.1, 5.5 Microsoft Hyper-V Environment Platforms Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 SP1 Microsoft System Center 2012 Virtual Machine Manager R2 (optional) Microsoft System Center 2012 Virtual Machine Manager (optional) Microsoft System Center 2008 Virtual Machine Manager R2 SP1 (optional) Windows Server Hyper-V 2012 R2 Microsoft Hyper-V Server 2012 R2 (free) Windows Server Hyper-V 2012 Microsoft Hyper-V Server 2012 (free) Windows Server Hyper-V 2008 R2 SP1 Microsoft Hyper-V Server 2008 R2 SP1 (free)
Software
Hosts
Integration with vCloud Director

Veeam ONE offers monitoring and reporting capabilities for VMware vCloud Director 5.1.x and 5.5.x.
Integration with Veeam Backup & Replication

Veeam ONE offers monitoring and reporting capabilities for the following versions and editions of Veeam Backup & Replication:
Veeam Backup & Replication Version Veeam Backup & Replication 6.5 Veeam Backup & Replication 7.0 Veeam Backup & Replication Standard Veeam Backup & Replication Enterprise Veeam Backup & Replication Enterprise Plus Veeam Backup Server Veeam Backup Enterprise Manager
Editions*
Servers
* Monitoring and reporting for Veeam Backup Free Edition is not supported.
System Requirements
Veeam ONE system requirements vary depending on the selected installation type. In this section, you will find system requirements that apply to both types of installation. Important! Installation of Veeam ONE components is not supported on Domain Controller.
System Requirements for Typical Installation

The following table describes system requirements for a typical installation:
Veeam ONE CPU: modern processor (minimum 2 cores). Using faster multi-core processors improves data processing performance. Hardware Memory: 4096MB RAM (minimum), 8192MB RAM (recommended). Using faster memory (DDR3) improves data processing performance. Hard Disk Space: at least 2.3 GB for product installation and SQL Server (if installed locally) and sufficient disk space for Veeam ONE database. Only 64-bit versions of the following operating systems are supported: 1. 2. 3. 4. Microsoft Windows Server 2008 SP2 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows 7 SP1 Microsoft Windows Server 2012 Microsoft Windows 8 Microsoft Windows Server 2012 R2 Microsoft Windows 8.1 Microsoft SQL Server 2005 Microsoft SQL Server 2008 Microsoft SQL Server 2008 R2 (Express edition is included in Veeam ONE setup) Microsoft SQL Server 2012 Microsoft SQL Server Reporting Services 2005 Microsoft SQL Server Reporting Services 2008 Microsoft SQL Server Reporting Services 2008 R2 Microsoft SQL Server Reporting Services 2012
OS
Microsoft SQL Server
Database
Reporting Services (optional)
Software
Microsoft .NET Framework 4 or later Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package Microsoft Internet Information Services (IIS) 7.0 or later Microsoft PowerShell 2.0 (required for Windows Server 2008; included in the install package) 5. Microsoft PowerShell 3.0 (required for SCVMM 2012 and SCVMM 2012 R2 Admin UI) 6. Microsoft Internet Explorer 9.0 or later, or Mozilla Firefox 10 or later, Chrome 27 or later 7. Microsoft Office 2007, 2010 or 2013, Microsoft Visio 2003, 2007, 2010 or 2013, a PDF viewer, Adobe Flash Player 10.2 or later for viewing reports 8. System Center Virtual Machine Manager 2008 R2 SP1 Admin UI (optional, to be able to register SCVMM 2008 servers with Veeam ONE infrastructure). 9. System Center Virtual Machine Manager 2012 Admin UI (optional, to be able to register SCVMM 2012 servers with Veeam ONE infrastructure). 10. System Center Virtual Machine Manager 2012 R2 Admin UI (optional, to be able to register SCVMM 2012 R2 servers with Veeam ONE infrastructure).
Other
Windows Management Instrumentation service must be enabled
System Requirements for Advanced Installation

The following table describes system requirements for an advanced installation:
Veeam ONE Server CPU: modern processor (minimum 2 cores). Using faster multi-core processors improves data processing performance. Hardware Memory: 4096MB RAM (minimum), 8192MB RAM (recommended). Using faster memory (DDR3) improves data processing performance. Hard Disk Space: at least 2.3 GB for product installation and SQL Server (if installed locally) and sufficient disk space for Veeam ONE database. Only 64-bit versions of the following operating systems are supported: 1. 2. 3. Software 4. 5. 6. Other Microsoft Windows Server 2008 SP2 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows 7 SP1 Microsoft Windows Server 2012 Microsoft Windows 8 Microsoft Windows Server 2012 R2 Microsoft Windows 8.1 Microsoft .NET Framework 4 or later Microsoft PowerShell 2.0 (required for Windows Server 2008; included in the install package) Microsoft PowerShell 3.0 (required for SCVMM 2012 and SCVMM 2012 R2 Admin UI) System Center Virtual Machine Manager 2008 R2 Admin UI (optional, to be able to register SCVMM 2008 servers with Veeam ONE infrastructure). System Center Virtual Machine Manager 2012 Admin UI (optional, to be able to register SCVMM 2012 servers with Veeam ONE infrastructure). System Center Virtual Machine Manager 2012 R2 Admin UI (optional, to be able to register SCVMM 2012 R2 servers with Veeam ONE infrastructure).
OS
Windows Management Instrumentation service must be enabled SQL Server for Veeam ONE Microsoft SQL Server: Microsoft SQL Server 2005 Microsoft SQL Server 2008 Microsoft SQL Server 2008 R2 (Express edition is included in Veeam ONE setup) Microsoft SQL Server 2012 Microsoft SQL Server Reporting Services 2005 Microsoft SQL Server Reporting Services 2008 Microsoft SQL Server Reporting Services 2008 R2 Microsoft SQL Server Reporting Services 2012 Veeam ONE Web UI CPU: modern processor (minimum 2 cores). Using faster multi-core processors improves data processing performance. Memory: 2048MB RAM. Using faster memory (DDR3) improves data processing performance.
Software
Reporting Services (optional)
Hardware
Only 64-bit versions of the following operating systems are supported: 1. 2. 3. Software 4. 5. 6. Microsoft Windows Server 2008 SP2 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows 7 SP1 Microsoft Windows Server 2012 Microsoft Windows 8 Microsoft Windows Server 2012 R2 Microsoft Windows 8.1 Microsoft .NET Framework 4 or later Microsoft Internet Information Services (IIS) 7.0 or later Microsoft PowerShell v2.0 (required for Windows 2008 Server; included in the install package) Microsoft PowerShell 3.0 (required for SCVMM 2012 and SCVMM 2012 R2 Admin UI) Microsoft Internet Explorer 9.0 or later, or Mozilla Firefox 10 or later, Chrome 27 or later Microsoft Office 2007, 2010 or 2013, Microsoft Visio 2003, 2007, 2010 or 2013, a PDF viewer, Adobe Flash Player 10.2 or later for viewing reports Veeam ONE Monitor Client Hardware CPU: modern x86/x64 processor. Memory: 1024MB RAM (minimum), 2048MB RAM (recommended). Both 32-bit and 64-bit versions of the following operating systems are supported: 1. 2. 3. Microsoft Windows XP SP3 Microsoft Windows Server 2003 SP2 Microsoft Windows Vista SP2 Microsoft Windows Server 2008 SP2 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows 7 SP1 Microsoft Windows Server 2012 Microsoft Windows 8 Microsoft Windows Server 2012 R2 Microsoft Windows 8.1 Microsoft .NET Framework 4 or later Microsoft Windows Installer 4.5 Microsoft Core XML Parser 6.0
OS
OS
Software
Permissions
This section describes accounts and privileges required for the proper operation of Veeam ONE.
Connection to Virtual Servers

The user account for connecting to virtual servers must have at least the following permissions:
VI Object vCenter, ESX(i) host Required Permissions Read-only Host.CIM.CIM Interaction1 Host.Configuration.Connection1 VirtualMachine.Interaction.AnswerQuestion2 Global.Manage custom attributes3 Global.Set custom attribute3 Virtual Machine.Interaction.Console Interaction4 Datastore.Browse datastore5 Global.Licenses6 Administrator privileges Delegated Administrator or Administrator
Hyper-V host, Hyper-V cluster SCVMM

1 2
Required for gathering of ESX(i) host hardware data Required for using VM Console and viewing snapshot information 3 Required for customizing and updating categorization attributes on vCenter Server side 4 Required for accessing VM console from Veeam ONE Monitor 5 Required for collecting datastore details 6 Required for collecting license information
Connection to vCloud Director Servers

The user account for connecting vCloud Director must have system administrator privileges.
Connection to Veeam Backup & Replication Servers

The user account for connecting to a Veeam backup server must have local Administrator permissions on the machines running: Veeam Backup Enterprise Manager Veeam Backup & Replication Backup proxy, backup repository and WAN Accellerator components (required to collect performance data from these servers)
Veeam ONE Service Account

The account used to install Veeam ONE must have the following permissions: Local Administrator permissions on the server where Veeam ONE is installed. System Administrator rights on the SQL Server.
The Named Pipes protocol on SQL Server must be enabled. Note If the SQL database is installed remotely, with the SQL Server and Veeam ONE components residing in the same workgroup, SQL Server authentication will be required.
Remote Access via a Web Browser

To be able to access the Veeam ONE reporting and business view components from a web browser on a remote machine, users must be members of the Veeam ONE Administrators or Veeam ONE Users user group on the machine where Veeam ONE Web UI component is installed. For details on Veeam ONE security groups, refer to the Security Groups section.
Ports
This section covers typical connection settings for Veeam ONE components.
From To Protocol Port Notes Required to gather data. To check the current state of the vSphere API port, see the VMware documentation Required to gather ESX(i) host hardware data via CIM XML. Required to gather data Default VMM Administrator Console to VMM server port required by the Veeam ONE Service Required for client-server communications Required for accessing remote registry
vCenter ESX(i)
SSL
4431
TCP vCloud Director SSL
5989 4431
Veeam ONE
SCVMM
TCP
8100
TCP Hyper-V host TCP
135 445 135;
Veeam Backup & Replication
TCP
dynamically assigned ports2 1393; 4453 1373;
Required to gather data from backup servers through WMI.
Veeam ONE Monitor Client
Veeam ONE Monitor Server
TCP UDP
Used by Veeam ONE monitoring client to communicate with the Veeam ONE server Required to enable Veeam ONE reporting functionality from user workstation (a different port number can be chosen during setup) Required to access Veeam ONE business categorization configuration portal from user workstation (port number can be chosen during setup)
Veeam ONE Reporter Workstation Web Browser Veeam ONE Business View
HTTP
1239
HTTP
1340
1 2
You must open these ports manually To learn about enabling and disabling WMI traffic, see http://msdn.microsoft.com/enus/library/aa389286(v=vs.85).aspx and http://msdn.microsoft.com/en-us/library/aa822854(v=vs.85).aspx 3 Associated with the File and Printer Sharing service
Firewall Rules
This section covers exceptions that should be enabled in Windows Firewall Settings.
Server Hyper-V host App/Feature Remote Event Log Management Details Required to collect events data from Hyper-V hosts.
INSTALLING VEEAM ONE

This section will guide you through the Veeam ONE installation process, providing step-by step installation instructions.
Before You Begin

Before you begin installation, check the following prerequisites: Check platform-specific and system requirements. Make sure that the computer on which Veeam ONE is installed meets hardware and software requirements. For more details, see System Requirements. Check account permissions. Make sure that the user account under which Veeam ONE is installed has sufficient permissions; otherwise Veeam ONE might not function properly. For more details, see Permissions. Check available ports. Make sure that all required ports are open for communication between Veeam ONE components, virtual infrastructure servers, vCloud Director servers and Veeam Backup & Replication servers. For more details, see Ports. Pre-create Veeam ONE database (optional). Normally, the setup automatically creates the Veeam ONE database in the course of installation. However, in some circumstances it might be necessary to create the database with a SQL script instead of using the Veeam ONE Setup wizard. Before installing Veeam ONE, you can create the Veeam ONE database by executing a SQL script that is included with the Veeam ONE installation image. For more details, see Appendix A. Creating Veeam ONE Database with a SQL script.
Typical Installation
During typical installation, all Veeam ONE components are installed on a single machine. To learn more about this installation scenario, see Typical Deployment. To install Veeam ONE using the typical scenario, follow the next steps:
Step 1. Obtain the Installation File

The Veeam ONE product installation file is available at www.veeam.com/downloads.
Step 2. Insert Disk or Mount an Image File

Burn the downloaded *.iso image file to a blank CD/DVD or mount the installation image using disk image emulation software. If you are installing Veeam ONE on a virtual machine, use built-in tools of the virtualization management software to mount the installation image to the virtual machine.
Step 3. Launch the Splash Window

After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with Veeam ONE installation options:
If Autorun is not available or disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you can right-click the new disk in My Computer and select Execute Veeam ONE Autorun, or simply double-click the new disk to launch the splash screen.
Note
The installer will verify what version of .NET Framework is currently present on the machine. If the required version 4 or later is not found, the installer will prompt to automatically install .NET Framework software that is bundled into Veeam ONE installer package. After the completion of .NET Framework installation, Veeam ONE installation will proceed.
Step 4. Start Veeam ONE Setup Wizard

To launch the Veeam ONE Setup wizard, click Veeam ONE Server in the install menu of the splash screen. On the welcome step of the wizard, click Next to start the installation.
Step 5. Accept the License Agreement

Read and accept the license agreement. If you select I do not accept the terms in the license agreement, you will not be able to continue the installation.
Step 6. Provide a License File

At this step, you need to provide a license file. Select Full functionality mode and point to the location of the license file using the Browse button.
Note
You can continue without providing a license. However, in this case the product will work in the limited functionality mode (also called the free mode) for a period of three months. To find out what functionality you are missing out on with the free mode, click the See free mode limitations link.
Step 7. Choose Installation Type

Select Typical as a preferred deployment type.
For a quick reference to the available deployment types, click the Read more about deployment scenarios link or consult the Deployment Scenarios section.
Step 8. Perform System Configuration Check

Before proceeding with the installation, the installer will perform system configuration check to determine if all prerequisite software is available on the machine. To learn what software is required for the installation of Veeam ONE, see the System Requirements section. If some of the required software components are missing, the wizard will offer you to install missing software automatically. You can cancel automatic installation in this case will have to install and enable the missing parts manually; otherwise, you will not be able to proceed to the next step.
You can install software components in the current session without interrupting the setup. To do so, click the Install button to install the missing features. When all required software is installed, click Recheck to repeat verification.
Step 9. Choose Installation Directory

At this step, you can choose the Veeam ONE installation directory. With the typical installation, the setup installs all components to a single directory and creates a subdirectory for every Veeam ONE component.
A typical Veeam ONE installation requires at least 800 MB of free space on a disk (plus 1.5 GB if you choose to install SQL Server instance on the same machine). Please be aware that depending on the size of your virtual infrastructure and frequency of data collection, the SQL database may gradually grow and require more space. Be sure to adjust to this condition by freeing up more disk space when needed. Refer to the System Requirements section for more details.
Step 10. Specify Account Credentials

Enter credentials of the account under which the Veeam ONE Service will run. The account must be a member of the Local Administrators group and have System Administrator rights on the SQL Server where the Veeam ONE database will reside. The user name should be specified in the DOMAIN\USERNAME format.
Step 11. Specify SQL Server

At this step, you should select a SQL Server instance that will be used by Veeam ONE.
If you do not have a SQL Server instance that you can use for Veeam ONE, select the Install new instance of SQL Server option. This will install SQL Server 2008 R2 Express locally, on the computer where you are installing Veeam ONE. Note that if a SQL Server instance that meets Veeam ONE system requirements is detected on your machine, you can only use the existing local SQL Server instance or choose the one that runs remotely. The option to install a new SQL instance will be unavailable in this case. If you intend to use an existing local or remote SQL Server instance, select the Use existing instance of SQL Server option and choose a local SQL Server instance or browse to a SQL Server instance running remotely. You can enter the address of the preferred SQL Server manually or use the Browse button to choose among available remote instances.
In the Database name field, enter the name of the database that will be created by Veeam ONE. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance. If you already have an existing Veeam ONE database that you want to use in your deployment this can be a database that you have previously created with a SQL script select the Use existing instance of SQL Server option and choose the SQL Server instance that hosts the database. In the Database name field, enter the name of the database. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance.
Step 12. Specify Website Ports

At this step you should specify TCP ports that will be used to access Veeam ONE reporting and business categorization websites through a web browser.
Step 13. Choose Virtual Infrastructure Type

At this step, the Veeam ONE Setup wizard will offer you to connect to vCenter Sever or Hyper-V infrastructure objects (Failover Cluster, SCVMM, Hyper-V Server). To configure connection to virtual infrastructure servers and initiate automatic data collection from these servers, select the virtual infrastructure type and click Next. If you do not want to configure connection settings during the installation, you can skip this stage and configure access to virtual servers later in the Veeam ONE Monitor console. In this case, select Skip virtual infrastructure configuration to proceed. Note If you choose to configure connection settings, the Veeam ONE Setup wizard will include additional steps allowing to connect to a virtual infrastructure server and to a Veeam Backup & Replication server. If you choose to skip infrastructure configuration, you will pass immediately to the summary step.
Step 14. Add a Virtual Server

This step of the wizard is available only if you have chosen to configure infrastructure connection settings at the Virtual Infrastructure Type step of the wizard. Enter access credentials for the virtual server, including server name, username, password and the port number. The specified connection settings will be propagated to all Veeam ONE components so that they can automatically connect and retrieve data from the specified virtual infrastructure server. For more details, refer to the Default Configuration section.
Step 15. Add a Veeam Backup & Replication Server

At this step, the Veeam ONE Setup wizard will offer you to connect to a Veeam Backup & Replication server to initiate automatic data collection immediately after installation. This step is available only if you have chosen to configure infrastructure connection settings at the Virtual Infrastructure Type step of the wizard. 1. 2. From the Server type list, choose the backup server type Veeam Backup & Replication or Veeam Backup Enterprise Manager. Enter access credentials for the backup server, including server name, username and password.
The specified connection settings will be propagated to all Veeam ONE components so that they can automatically connect and retrieve data from the specified server. For more details, refer to the Default Configuration section. If you do not want to configure connection settings for Veeam Backup & Replication during the installation, you can skip this stage and configure access later in the Veeam ONE Monitor console. In this case, select Configure connection settings later and click Next.
Step 16. Review Installation Summary

You are about to begin the installation of Veeam ONE. Carefully review installation properties to ensure that you have provided correct settings.
Click Install to begin the installation. When the installation completes, click Finish to close the wizard. When Veeam ONE installation is completed, the installer will prompt you to perform the logoff/logon procedure to create new user groups that will be used to accommodate user accounts for local and remote access to Veeam ONE. To learn more about Veeam ONE user groups, refer to the Security Groups section.
Step 17. Install Additional Veeam ONE Monitor Clients

When you are finished installing Veeam ONE, you can install additional instances of Veeam ONE Monitor Client to enable multi-user access to real-time performance data. Refer to the Installing Veeam ONE Monitor Client section for a detailed description of this procedure.
Advanced Installation
The advanced installation implies installing the Veeam ONE Server component (server part) on one machine, and installing the Veeam ONE Web UI component (client part) on another machine. You can also choose to install both components on a single machine in the course of a single installation session. Important! If you install the Veeam ONE Server and Veeam ONE Web UI components on separate machines, mind the following limitation: you cannot install the server part on the computer that is already hosting the client part and vice versa. Advanced installation is only available if you provide either evaluation or purchased license. For Veeam ONE Free Edition, the advanced deployment is not available. For more information on the advanced deployment scenario, see the Advanced Deployment section. In general, the advanced installation should proceed in the following order: 1. Install Veeam ONE Server and set up a database. Run the Veeam ONE Setup wizard on a machine that will host the Veeam ONE Server component. At this step, you will also need to choose an existing SQL Server instance or install a new SQL Server instance and specify the name of the database that will be created by Veeam ONE. 2. Install the Veeam ONE Web UI and associate it with the database. Run the Veeam ONE Setup wizard on a machine that will host the Veeam ONE Web UI component. During installation, point Veeam ONE Web UI to the Veeam ONE database. 3. Install and configure Veeam ONE Monitor Client. As a completion of advanced installation, run the Veeam ONE Monitor Client wizard to enable user access to real-time performance monitoring and alarms management. If necessary, you can install several instances of Veeam ONE Monitor Client on separate machines in your environment to enable multi-user access to the Veeam ONE Monitor functionality. For more information, check the Installing Veeam ONE Monitor Client section. To install Veeam ONE using the advanced scenario, follow the next steps:



Note
The installer will verify what version of .NET Framework is currently present on the machine. If the required version 4 or later is not found, the installer will prompt to automatically install .NET Framework software that is bundled into Veeam ONE installer package. After the completion of .NET Framework installation, Veeam ONE installation will proceed.

To launch the Veeam ONE Setup wizard, click Veeam ONE Server in the install menu of the splash screen. On the welcome step of the wizard, click Next to start the installation.


At this step, you need to provide a license file. Select Full functionality mode and point to the location of the license file using the Browse button.
Note
If you do not have a license, you will not be able to continue advanced installation.
Step 7. Choose Installation Type

Select Advanced as a preferred deployment type.
For a quick reference to the available deployment types, click the Read more about deployment scenarios link or consult the Deployment Scenarios section.
Step 8. Choose Components to Install

At this step, you can choose which Veeam ONE components you would like to install. You can choose only one of the two suggested components (Veeam ONE Server or Veeam ONE Web UI), or install both of them at the same time. Note that if you choose to install only one component, you will need to repeat the installation procedure on another machine to install the other component (so that you can attain Veeam ONE functionality).
In case you have opted to install both the Veeam ONE Server and Veeam ONE Web UI components, your advanced deployment will mirror the typical, but will not include Veeam ONE Monitor Client: thus, you will need to install Veeam ONE Monitor Client separately.
If necessary, you can change the installation directory at this step.
Step 9. Perform System Configuration Check

Before proceeding with the installation, the installer will perform system configuration check to determine if all prerequisite software is available on the target system. To learn what software is required for the installation of Veeam ONE, see the System Requirements section. If some of the required software components are missing, the wizard will offer you an option to install missing software automatically. You can cancel automatic installation in this case will have to install and enable the missing parts manually; otherwise, you will not be able to proceed to the next step.
You can install software components in the current session without interrupting the setup. To do so, click the Install button to install the missing features. When all required software is installed, click Recheck to repeat verification.

Enter credentials of the account under which the Veeam ONE Service will run. The account must be a member of the Local Administrators group and have System Administrator rights on the SQL Server where the Veeam ONE database will reside. The user name should be specified in the DOMAIN\USERNAME format.
Step 11. Specify SQL Server

At this step, you should select a SQL Server instance that will be used by Veeam ONE.
If you are installing Veeam ONE Server and Veeam ONE Web UI on different machines, make sure that both components share a common database. The SQL Server selection differs based on the choice of Veeam ONE components.
Veeam ONE Server Component

If you are installing Veeam ONE Server or a combination of Veeam ONE Server and Veeam ONE Web UI, your SQL Server selection should proceed as follows: If you do not have a SQL Server instance that you can use for Veeam ONE, select the Install new instance of SQL Server option. This will install SQL Server 2008 R2 Express locally, on the computer where you are installing Veeam ONE. Note that if a SQL Server instance that meets Veeam ONE system requirements is detected on your machine, you can only use the existing local SQL Server instance or choose the one that runs remotely. The option to install a new SQL instance will be unavailable in this case. If you intend to use an existing local or remote SQL Server instance, select the Use existing instance of SQL Server option and choose a local SQL Server instance or browse to a SQL Server instance running remotely. You can enter the address of the preferred SQL Server manually or use the Browse button to choose among available remote instances. In the Database name field, enter the name of the database that will be created by Veeam ONE. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance. If you already have an existing Veeam ONE database that you want to use in your deployment this can be a database that you have previously created with a SQL script select the Use existing instance of SQL Server option and choose the SQL Server instance that hosts the database. In the Database name field, enter the name of the database. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance.
Veeam ONE Web UI Component

If you are installing the Veeam ONE Web UI component only, you should point to the existing Veeam ONE database:
1.
Select the Use existing instance of SQL Server option and choose a local SQL Server instance or browse to a remote SQL Server instance that hosts the Veeam ONE database. You can enter the address of the preferred SQL Server manually or use the Browse button to choose among the available remote instances enumerated in the list. Enter the name of the existing database or use the Browse button to choose the database from the list. Note that when you are installing Veeam ONE Web UI, you cannot create a new database. You can only connect to an existing Veeam ONE 7.0 database (the one that was created when you installed the Veeam ONE Server component or the one that you created with a SQL script). Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance.
2.
3.
Step 12. Specify Website Ports

At this step you should specify TCP ports that will be used to access Veeam ONE reporting and business categorization websites through a web browser.
Step 13. Choose Virtual Infrastructure Type

At this step, the Veeam ONE Setup wizard will offer you to connect to vCenter Sever or Hyper-V infrastructure objects (Failover Cluster, SCVMM, Hyper-V Server). To configure connection to virtual infrastructure servers and initiate automatic data collection from these servers, select the virtual infrastructure type and click Next. If you do not want to configure connection settings during the installation, you can skip this stage and configure access to virtual servers later in the Veeam ONE Monitor console. In this case, select Skip virtual infrastructure configuration to proceed. Note If you choose to configure connection settings, the Veeam ONE Setup wizard will include additional steps allowing to connect to a virtual infrastructure server and to a Veeam Backup & Replication server. If you choose to skip infrastructure configuration, you will pass immediately to the summary step.
Step 14. Add a Virtual Server

This step of the wizard is available only if you have chosen to configure infrastructure connection settings at the Virtual Infrastructure Type step of the wizard. Enter access credentials for the virtual server, including server name, username, password and the port number. The specified connection settings will be propagated to all Veeam ONE components so that they can automatically connect and retrieve data from the specified virtual infrastructure server. For more details, refer to the Default Configuration section.
Step 15. Add a Veeam Backup & Replication Server

At this step, the Veeam ONE Setup wizard will offer you to connect to a Veeam Backup & Replication server to initiate automatic data collection immediately after installation. This step is available only if you have chosen to configure infrastructure connection settings at the Virtual Infrastructure Type step of the wizard. 1. 2. From the Server type list, choose the backup server type Veeam Backup & Replication or Veeam Backup Enterprise Manager. Enter access credentials for the backup server, including server name, username and password.
The specified connection settings will be propagated to all Veeam ONE components so that they can automatically connect and retrieve data from the specified server. For more details, refer to the Default Configuration section. If you do not want to configure connection settings for Veeam Backup & Replication during the installation, you can skip this stage and configure access later in the Veeam ONE Monitor console. In this case, select Configure connection settings later and click Next.

You are about to begin the installation of Veeam ONE. Carefully review installation properties to ensure that you have provided correct settings.
Click Install to begin installation. When the installation completes, click Finish to close the wizard. When Veeam ONE installation completes, the installer will prompt you to perform the logoff/logon procedure to create new user groups that will be used to accommodate service user accounts for local and remote access to Veeam ONE. To learn more about Veeam ONE user groups, refer to the Security Groups section.
Step 17. Install Additional Veeam ONE Monitor Clients

Once you have installed the Veeam ONE Server and Veeam ONE Web UI components, you also need to install one or several instances of Veeam ONE Monitor Client. Otherwise, you will not be able to access the monitoring functionality of Veeam ONE. For details, refer to the Installing Veeam ONE Monitor Client section.
Installing Veeam ONE Monitor Client

Veeam ONE Monitor Client is the primary tool for monitoring your virtual environment. It allows you to manage, view and interact with alerts and monitoring data, analyze performance of virtual infrastructure objects and data protection of your virtual environment, troubleshot issues that occur in your virtual environment, generate reports and administer monitoring settings. In the course of typical installation, Veeam ONE Monitor Client is installed alongside with other Veeam ONE components. If you want to access Veeam ONE monitoring functionality remotely, you can install additional instances of Veeam ONE Monitor Client on target machines. In the course of advanced installation, Veeam ONE Monitor Client is not installed at all. To be able to access Veeam ONE monitoring functionality, you need to install one or more instances of Veeam ONE Monitor Client separately.
Before installing Veeam ONE Monitor Client, make sure that you have already installed the Veeam ONE Server component.



Step 4. Launch Veeam ONE Monitor Client Installation

On the splash window, click Veeam ONE Monitor Client. Veeam ONE Monitor Client installation will commence.

Step 6. Choose Components to Install

Confirm Veeam ONE Monitor Client installation and change the installation directory if needed.
Step 7. Create a Desktop Shortcut

Select the Create a desktop icon check box if you would like to have Veeam ONE Monitor shortcut created on the desktop.

You are about to begin the installation of Veeam ONE Monitor Client. Check whether all settings are correct and click Install to start the installation.
When the installation completes, click Finish.
Step 9. Check Veeam ONE Monitor Client Settings

If you have installed Veeam ONE Monitor Client separately from other Veeam ONE components, make sure that Veeam ONE Monitor Client can communicate with the Veeam ONE Monitor Server part. On the machine where you have installed Veeam ONE Monitor Client, start the Veeam ONE Monitor application. When Veeam ONE Monitor is started for the first time, you will be asked to provide the name of the server where the Veeam ONE Monitor Server component is located. If for some reasons you cannot see a dialog box prompting for the Veeam ONE Monitor Server name, select Options > Client Settings > General and enter the name of the server component in the Client Settings window manually.
Default Configuration
If during installation you have chosen to connect to a VMware vSphere, Microsoft Hyper-V and Veeam Backup & Replication server, Veeam ONE will propagate the provided connection settings to all its components and will set up the following default configuration for you: For the reporting component, the virtual server and backup server will be added to the list of objects targeted for data collection. Data collection will be scheduled to run on weekdays, at 3:00 a.m. The first data collection session will start immediately after installation. For the monitoring component, the virtual server and backup server will be added to the list of monitored objects; data from the server will be collected in the real-time mode. For the business categorization component, the virtual server will be added to the list of objects targeted for data collection. Data collection will be scheduled to run on weekdays, at 2:00 a.m. The first data collection session will start immediately after installation.
You can alter provided connection settings or connect other servers in the Veeam ONE Monitor console. You can change the schedule according to which reporting data is collected in the Veeam ONE Reporter console. For more details, refer to Veeam ONE User Guides.
Security Groups
To be able to work with Veeam ONE, the user should be included into one of Veeam ONE security groups on the computer where the Veeam ONE Server component and Veeam ONE Web UI components are installed. There are 3 levels of security that can be granted to users who work with Veeam ONE: Veeam ONE Users: members of this group can generate reports and access monitoring data in read-only mode, but cannot modify any Veeam ONE configuration settings. Veeam ONE Administrators: members of this group can access monitoring data, generate reports and modify all Veeam ONE configuration settings. Veeam ONE Dashboard Viewers: build-in system group used by Internet Information Services to allow access to Veeam ONE dashboards.
Data Retention
Data collected from virtual and backup servers is organized to the Veeam ONE database. Veeam ONE retains data in the database as follows: For categorization data, Veeam ONE retains one sample in the database. This data is updated with every new data collection. For topology, configuration, audit and performance data, Veeam ONE keeps multiple samples according to the default retention policy. Performance data is aggregated in the database according to the scheme described below. For events collected from backup and virtual servers, Veeam ONE keeps all collected instances.
Performance Data Aggregation

As the performance data ages, Veeam ONE aggregates it for long-term storage. Data aggregation helps save disk space on the database server and speed up generation of performance reports and charts. By default, Veeam ONE uses the following aggregation scheme for performance data: Raw data (data with 20-second resolution) is stored for 1 hour. After 1 hour, raw data is aggregated to 5-minute resolution data.
After 1 week, data with 5-minute resolution is aggregated to 2-hour resolution data. Data with this level of detail is stored in the database for up to 1 year.
To draw performance charts, Veeam ONE uses data with various aggregation levels, depending on the period for which performance data is shown. For example, performance charts for the past hour use samples with 20-second resolution, charts for the past day use data with 5-minute resolution and so on. To generate performance reports, Veeam ONE uses data with 2-hour resolution. If you use Veeam ONE for monitoring and reporting in large environments, the Veeam ONE database can grow quickly. To support large virtual and backup infrastructures and reduce the size of the Veeam ONE database, you can increase aggregation intervals for performance data. To learn how to change aggregation intervals, contact Veeam Support at www.veeam.com/support.html.
Retaining Historical Data for Deleted Servers

When you remove a server connection from Veeam ONE, all historical performance data for the server is deleted. However, configuration data for the server is retained in the Veeam ONE database. In Veeam ONE Reporter, removed servers are placed to the Manage root object visibility section, which serves as an archive. You can make the removed server visible in Veeam ONE Reporter and include it in the scope of a dashboard or a report. For details, see the Changing the Root Object Visibility section in the Veeam ONE user guides.
UNINSTALLING VEEAM ONE

To uninstall Veeam ONE, select Control Panel > Add or Remove Programs from the Start menu, choose components you want to uninstall and click Remove.
If you installed Veeam ONE using the advanced installation, repeat this procedure on every machine where the Veeam ONE components are installed. The SQL Server instance installed and used by Veeam ONE is not removed during the uninstall of Veeam ONE. It needs to be removed separately using the standard Add or Remove Programs feature in Control Panel. All data stored in the Veeam ONE database stays intact until you manually remove the database or uninstall the SQL Server instance.
UPGRADING TO VEEAM ONE 7.0

Upgrade to version 7.0 is supported from Veeam ONE version 6.0 and 6.5. To upgrade to Veeam ONE 7.0, follow the next steps.


Burn the downloaded *.iso image file to a blank CD/DVD or mount the installation image using disk image emulation software. If Veeam ONE runs on a virtual machine, use built-in tools of the virtualization management software to mount the installation image to the virtual machine.

Note
The installer will verify what version of .NET Framework is currently present on the machine. If the required version 4 or later is not found, the installer will prompt to automatically install .NET Framework software which is bundled into Veeam ONE installer package. After the completion of .NET Framework installation, Veeam ONE upgrade will proceed.

To launch the Veeam ONE Setup wizard, click Veeam ONE Server in the install menu of the splash screen. On the welcome step of the wizard, click Next.
Step 5. Review Components to Upgrade

Veeam ONE Setup wizard will automatically detect v6 components installed on the machine. Review the components to upgrade and click Next.

At this step, you need to provide a license file for Veeam ONE v7. Select Full functionality mode and point to the location of the license file using the Browse button.
Note
You can continue without providing a license. However, in this case the product will work in the limited functionality mode (also called the free mode) for a period of three months. To find out what functionality you are missing out on with the free mode, click the See free mode limitations link.

Enter credentials of the account under which the Veeam ONE Service runs. The account must be a member of the Local Administrators group and have System Administrator rights on the SQL Server where the Veeam ONE database resides. The user name should be specified in the DOMAIN\USERNAME format.
Step 8. Review Upgrade Summary

At the Ready to Upgrade step of the wizard, click Install to begin the upgrade process.
If you installed Veeam ONE using the advanced installation, repeat this upgrade procedure on every machine where the Veeam ONE components are installed.
Upgrading Veeam ONE Monitor Client

If you have additionally installed several standalone instances of Veeam ONE Monitor Client, you need to upgrade them as well. The upgrade procedure is identical to Veeam ONE Monitor Client installation. For details, see section Installing Veeam ONE Monitor Client.
APPENDIX A. CREATING VEEAM ONE DATABASE WITH A SQL SCRIPT

In some circumstances, it might be undesired to create the Veeam ONE database automatically, using the Veeam ONE Setup wizard. For example, Veeam ONE components and the SQL Server can be hosted on different systems, and you do not have sufficient permissions on the SQL Server to create the database. In this case, you can use a SQL script to create the Veeam ONE database on a SQL Server. The script is included with the Veeam ONE installation image. To create the Veeam ONE database with the SQL script, perform the steps described below. Please note that the database must be created before you start installation of Veeam ONE components.
Step 1. Locate the SQL Script

Download the Veeam ONE installation image and burn it to a blank CD/DVD or mount the image using disk image emulation software. If you are working with a virtual machine, use built-in tools of the virtualization management software to mount the installation image to the virtual machine. In Windows Explorer, right-click the drive with the image, select Open and go to the <CD Drive>\Addins\SQLScript directory. Copy the VeeamONE.sql file to the location from which it can be accessed or run.
Step 2. Create the Veeam ONE Database

Connect to the necessary SQL Server with Microsoft SQL Server Management Studio and create a new database (for example, VeeamOne).
Step 3. Run the SQL Script Against the Veeam ONE Database
Execute the VeeamONE.sql script against the Veeam ONE database in Microsoft SQL Server Management Studio. Alternatively, you can execute the script using the sqlcmd utility. In the command prompt, run the command of the following form: sqlcmd -S localhost\VEEAMSQL2008R2 -d VeeamOne -E -i E:\Addins\SQLScript\VeeamOne.sql The following command-line options are used to run the script:
Option -S -d -E -i Description Specifies the SQL Server instance to which sqlcmd connects. Specifies the name of the database against which the script is executed. Instructs sqlcmd to connect to the SQL Server Database Engine using Windows Integrated Security. Specifies the full path to the script file for execution.
Step 4. Grant Database Permissions

Create a SQL Server account with the DB Owner permissions, or grant DB Owner permissions to an existing SQL Server account. The account will be used by Veeam ONE components to access the SQL Server database.

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Veeam ONE

2 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

3 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

CONTACTING VEEAM SOFTWARE

4 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

ABOUT THIS GUIDE

Document Revision History

5 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

ABOUT VEEAM ONE

6 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

Veeam ONE Architecture

7 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

8 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

9 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

VEEAM ONE LICENSING

Updating Veeam ONE License

10 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

DEPLOYMENT PLANNING AND PREPARATION

Supported Virtualization Platforms

Integration with vCloud Director

Integration with Veeam Backup & Replication

11 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

System Requirements for Typical Installation

Microsoft SQL Server

Reporting Services (optional)

12 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

Windows Management Instrumentation service must be enabled

System Requirements for Advanced Installation

Reporting Services (optional)

13 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

14 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

Connection to Virtual Servers

Hyper-V host, Hyper-V cluster SCVMM

Connection to vCloud Director Servers

Connection to Veeam Backup & Replication Servers

Veeam ONE Service Account

15 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

Remote Access via a Web Browser

TCP vCloud Director SSL

TCP Hyper-V host TCP

135 445 135;

Veeam Backup & Replication

dynamically assigned ports2 1393; 4453 1373;

Required to gather data from backup servers through WMI.

Veeam ONE Monitor Client

Veeam ONE Monitor Server

16 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

17 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

INSTALLING VEEAM ONE

Before You Begin

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Step 1. Obtain the Installation File

Step 2. Insert Disk or Mount an Image File

Step 3. Launch the Splash Window

19 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

Step 4. Start Veeam ONE Setup Wizard

20 | Veeam ONE | DEPLOYMENT GUIDE | REV 4

Step 5. Accept the License Agreement

Step 6. Provide a License File

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Step 7. Choose Installation Type

Step 8. Perform System Configuration Check

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Step 9. Choose Installation Directory