SOLUTIONS OVERVIEW

CISCO BUSINESS READY WAN AND MAN

Cisco Business Ready WAN and MAN architectures allow businesses to connect their global enterprise with a variety of

flexible technologies that are designed and engineered to interoperate as a single end-to-end solution. These architectures suit a variety of IT budgets and growth expectations, and can help your business become more resilient, reduce operational expenses, and enable tomorrows network services. Whether your company deploys and manages its own WAN or obtains managed WAN services from a service provider with a Cisco-based network, these resilient network architectures help enterprises protect, optimize, and grow their businesses.

TODAYS ENTERPRISE WAN Most of todays enterprises rely on private WAN connections such as Frame Relay, ATM, or leased-line to connect their business. When building and deploying a traditional Frame Relay or ATM-based private WAN, however, enterprises must implement point-to-point or hub-and-spoke architectures that are configuration-intensive, accounting for the connection of each location and device. The recurring monthly costs of a private WAN can be higher than IP based WAN technologies, and lengthy procedures are involved in deploying new users and branch offices that can cost enterprises valuable productivity cycles and use limited IT resources. In todays business environment, ubiquitous connectivity and maximized use of corporate networked resources can be decisive factors that enable a business to reduce costs, increase productivity, and maintain a competitive edge. Pressured by limited resources and budget, IT managers are increasingly relying on more cost-effective, flexible, and scalable WAN and MAN solutions to streamline their corporate networks and facilitate stronger relationships with customers, suppliers and partners. Adding to this challenge is a need to migrate disparate enterprise data, voice, and video networks to a converged, scalable and dependable network. WHY BUSINESSES ARE MIGRATING TO CISCO BUSINESS READY WAN AND MAN ARCHITECTURES Cisco Systems offers secure, end-to-end WAN and metropolitan-area network (MAN) connectivity while supporting reliable advanced functions and applications such as integrated security, voice, video, and network segmentation. Connecting data centers, headquarters, branch offices, and teleworkers with Cisco Business Ready WAN and MAN architectures allows the enterprise to save costs and benefit from proven integrated services architectures that have become industry standards. Cisco Business Ready WAN and MAN architectures provide the following: Increased flexibilityCisco Business Ready WAN and MAN architectures provide the most options for connecting different places in your business, offering multiple technologies to connect data centers, branches, remote offices, supply chains, call centers, mobile workers, and more. These architectures also allow businesses to easily migrate from one WAN technology to another, gradually, as business needs change. In many cases this migration can be achieved by taking advantage of the existing Cisco network infrastructure, enhancing existing platforms, or by upgrading individual products rather than replacing the entire network. Greater services enablementNo other vendor provides greater integrated security, class-of-service (CoS) and quality-of-service (QoS) to support advanced services over the WAN and MAN. These functions, inherent to Cisco products and architectures, allow businesses to reduce toll charges with IP Communications between regional sites, and help enable applications such as video conferencing, customer relationship management (CRM), supply-chain management (SCM), enterprise resource planning (ERP), and other applications over the network. Lower operating expensesCisco Business Ready WAN and MAN architectures help businesses align IT training and operations around a single end-to-end architecture, helping reduce operational expenses and minimizing issue resolution times. Additionally, the broad range of Cisco network management applications for WAN and MAN architectures provide for reduced total cost of ownership (TCO), increased productivity, and simplified ongoing maintenance support. These applications include CiscoWorks LAN Management Solution covering LAN and WAN, Cisco
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IP Solution Center for Multiprotocol Label Switching (MPLS) networks, CiscoWorks IP Telephony Environment Monitor, and CiscoWorks VPN/Security Management Solution (VMS). These products cover a range of configuration, fault, and security management devices for WAN, MAN, IP telephony, and MPLS technologies. Increased business resiliencyCisco Business Ready WAN and MAN architectures help your business avoid, mitigate, and quickly recover from potentially costly power outages, security breaches, and campus and regional emergency situations. They also help ensure confidential voice and data communications can survive disruptions, and that your employees have continuous access to business applications. Service provider relationshipsCisco offers close relationships with Cisco-Powered-Network-certified service providers. Through this program, Cisco shares its knowledge of customer requirements with service providers, and then provides networking expertise to bring those service ideas and concepts to reality, enabling such features as link fragmentation and interleaving (LFI) and transparent QoS, which eliminate serialization delays and map QoS from the enterprise through the service provider. Enterprises can select service providers that have Cisco end-to-end networks offering low-latency, highly available and scalable network fabrics critical to transport voice, video and data across a VPN. WHAT TO CONSIDER WHEN CHOOSING WAN AND MAN TECHNOLOGIES Cisco Business Ready WAN and MAN architectures are based on a number of technologies and are designed to suit a variety of business needs across many industries. This diversity allows these architectures to meet the unique needs of each customer. The following factors should be considered: Support for network growthEnterprises that anticipate significant growth should choose a WAN or MAN technology that allows the network to grow with their business, considering the amount of time, cost, and effort involved in connecting new branches and remote offices. WAN technologies with high support for network growth make it possible to add new branches or remote offices with minimal configuration at existing sites, thus minimizing the costs and IT staff requirements for such changes. WAN technologies with lower support for network growth require significantly more time, effort, and cost to expand the network. AvailabilityBusinesses that are heavily impacted by even the smallest disruption in network communications should consider availability as an important characteristic when choosing a WAN or MAN technology. Those that are highly available provide inherent redundancy where no single point of failure exists in the network. Those with lower availability can still dynamically recover from a network disruption in a short period of time, but this minor disruption may be considered too costly for some businesses. WAN or MAN technologies that do not inherently provide high availability can be made more available through redundancy in design, by using products with redundant characteristics such as multiple WAN connections and backup power supplies. Carrier feesSome WAN technologies can result in higher service provider carrier fees than others. A private-line technology such as Frame Relay or ATM, for example, typically results in higher carrier fees than a technology such as IP Security (IPSec) VPN, which can take advantage of the public Internet to help reduce costs. It is important to note, however, that migrating to a particular technology for the sole purpose of reducing carrier fees, without considering end-to-end network performance and QoS, can limit support for some advanced technologies such as voice and video. Voice and video supportMost Cisco Business Ready WAN and MAN technologies support end-to-end QoS that helps enable advanced applications such as voice and video over the network. In cases where a WAN technology uses a service provider with Cisco QoS-certified, multiservice IP VPN, an adequate level of end-to-end QoS is assured to support voice and video traffic. In cases where the public Internet is used as the WAN connection, however, QoS cannot always be guaranteed, and a high-bandwidth broadband connection (>786 kbps upstream) is required for small offices, teleworkers, and remote contact center agents using voice and video communications. Level of complexityCisco Business Ready WAN and MAN technologies have varying levels of inherent technical complexity, so the level of technical expertise required within the enterprise can also vary. In most cases, businesses can upgrade their WAN or MAN to take advantage of the expertise of the existing IT staff, requiring minimal training. When an enterprise wishes to maintain greater control over its network by taking on responsibilities usually reserved for a service provider, extensive IT training could be required to successfully deploy and manage a particular WAN technology.

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 Effort and equipment cost to migrate from private connectivityWhen an enterprise takes the next step in upgrading its WAN or MAN, it is important to evaluate the short- and long-term costs and benefits of this migration. In many cases, a business can migrate from private connectivity to another technology with minimal investment in terms of equipment, time, and IT staffing. In some instances, however, this migration can require a significant short-term investment not only in new equipment, but also in IT training, although such an investment can provide increased cost savings, lower operational expenditure, and increased productivity over the long term. SegmentationNetwork segmentation helps enterprises consolidate physically separate networks onto a single network that is logically segmented. One advantage to network segmentation is that it enables additional network convergence, further lowering the long-term total cost of network ownership by reducing expenditures associated with equipment and maintenance, network administration, and network carrier charges. Another advantage is increased security, because different departments or functions within the enterprise can be easily restricted to particular applications and data. Likewise, segmentation can ease the effort in establishing extranets that provide business partners with limited access to the corporate network. Segmentation also provides the capability to readily incorporate an external network, such as a corporate acquisition, increasing the speed of integration of the companies and providing all users with secure access to data and applications. Network segmentation is also earning greater adoption as an important and viable method for meeting and maintaining compliance with regulatory privacy legislations such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Sarbanes-Oxley Act in United States, the Privacy and Electronic Communication Regulation in United Kingdom as well as the European Data Protection Directive. CISCO BUSINESS READY WAN AND MAN TECHNOLOGIES Cisco Business Ready WAN and MAN architectures employ a number of WAN and MAN technologies engineered and optimized to interoperate as a contiguous end-to-end system. They help connect the global enterprise, providing support for advanced applications, and offer manageability that can decrease the time and staff required to grow your network. These technologies not only offer the flexibility to extend network access to remote users and business partners, but they also offer the flexibility to migrate to different WAN and MAN technologies over the lifetime of your existing Cisco products. This scenario can reduce the TCO of your network, and also protect your IT investment over time. Cisco Business Ready WAN and MAN Architectures include the following technologies: Encrypted private connectivityEncrypted private connectivity takes advantage of existing Frame Relay, ATM, or other connections and combines them with strong encryption (Digital Encryption Standard [DES], Triple DES [3DES], and Advanced Encryption Standard [AES]) to provide an additional level of security when connecting sites. This technology is ideally suited for an enterprise with moderate growth expectations, where relatively few new branches or remote offices will be deployed over the upcoming years. Businesses that require secure, dedicated, reliable connectivity for compliance with information privacy standards, and also require support for advanced applications such as voice and video, can benefit from encrypted private connectivity. However, this technology can result in relatively high recurring monthly carrier fees, and is not the preferred technology for extending connectivity to teleworkers and remote call agents. An enterprise might choose encrypted private connectivity to network its larger branch offices, but opt for other technologies, such as IP VPN, to connect remote users and smaller sites. Figure 1 represents a typical encrypted private WAN connection.

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Figure 1. Typical Encrypted Private WAN Deployment

Site-to-site and remote-access IPSec VPN (over the public Internet or over a service provider private network)IPSec VPNs take advantage of the ubiquity of public and private IP networks. The use of strong encryption standards (DES, 3DES, and AES) makes this WAN option more secure than traditional private connectivity and compliant with the many new information security regulations imposed on government and industry groups such as healthcare and finance. This technology, when implemented over the public Internet, is best suited for businesses that require basic data connectivity; however, if support for delay-sensitive, advanced applications such as voice and video is required, IPSec VPN should be implemented over a service providers private network with Cisco QoS certified, multiservice IP VPN designation, where an adequate level of end-to-end QoS is assured to support voice and video traffic. Relatively low monthly carrier fees make this technology ideal for businesses seeking to connect a high number of teleworkers, remote contact center agents, or small remote offices over a geographically dispersed area. Figure 2 shows a typical site-to-site IPSec deployment.

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Figure 2. Typical Site-to-Site IPSec Deployment

IP VPN (service provider-managed MPLS)Network-based IP VPN is similar in many ways to private connectivity, but with added flexibility, scalability and reach. The any-to-any nature of MPLS-enabled IP VPN (any branch can be networked to any branch), combined with its comprehensive support of end-to-end QoS for voice and video traffic, suits the needs of many enterprises, especially those with high growth expectations, where many new branches and remote offices will be added over the next few years. The secure, reliable connectivity and relatively lower carrier fees that are inherent to this technology make network-based IP VPN a good choice for businesses looking to use a managed service solution to connect branches, remote offices, teleworkers, and remote call agents.

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Figure 3. Typical IP VPN WAN Deployment

Virtual Routing and Forwarding (VRF) segmentationMulti-VRF is an extension of VPN technology that helps mitigate the complexity in keeping network traffic segregated properly across the traditional WAN. It is considered an overlay that works with other WAN technologies, such as private connectivity, IP VPN, and IPSec VPN, to provide network segmentation. Multi-VRF is designed to enhance privacy and network security between departments, business functions, and user groups in an elegant and affordable way, and it can help businesses meet and maintain compliance with regulatory privacy standards such as HIPAA and the Sarbanes-Oxley Act. Businesses that wish to implement segmentation on their existing network without significant additional costs will find multi-VRF segmentation an appealing option. Figure 4 represents a typical VRF deployment.

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Figure 4. Typical VRF Deployment

Self-deployed MPLSSelf-deployed MPLS is typically reserved for larger enterprises willing to make a significant investment in network equipment and training, with an IT staff that is comfortable with a high degree of technical complexity. If a business meets these requirements and wants to fully control its own WAN or MAN and increase segmentation across multiple sites in order to guarantee delivery of specific applications, a self-deployed MPLS VPN can be an attractive option. The level of security between separated networks is comparable to private connectivity without needing service provider intervention, allowing for consistent network segmentation of departments, business functions, and user groups. Corporations with a propensity for mergers and acquisitions will benefit from the inherent any-to-any functions of MPLS which, when the initial configuration is completed, allow new siteseven those with existing networksto be merged with the greater enterprise network with minimal overhead. Secure partner networks also can be established to share data and applications as needed, on a limited basis. Selfdeployed MPLS is also earning greater adoption as an important and viable method for meeting and maintaining compliance with regulatory privacy standards such as HIPAA and the Sarbanes-Oxley Act. A typical description of this model is an enterprise acting as a service provider. Figure 5 shows typical Self-deployed MPLS methods.

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Figure 5. Typical Self-deployed MPLS MAN Deployment

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Table 1 summarizes the characteristics of each Cisco Business Ready WAN and MAN technology. Table 1. Cisco Business Ready WAN and MAN Technologies
Effort to Migrate from Private Connectivity Lower Lower

Network Segmentation Encrypted Private WAN Ipsec VPN (Public Internet) IP VPN (Service Provider Managed MPLS) Multi-VRF Segmentation Self-Deployed MPLS * Not inherent Not inherent

Support for Network Growth Lower Moderate

Availability Lower Lower

Carrier Fees Higher Lower

Voice and Video Support Yes End-to-End QoS or high bandwidth required* End-to-End QoS or high bandwidth required* Yes End-to-End QoS or high bandwidth required*

Level of Complexity Lower Lower

Not inherent

Higher

Higher

Lower

Lower

Moderate

Inherent Inherent

Higher Higher

Higher Higher

Depends on transport Depends on transport

Moderate Higher

Moderate Higher

The ability to support voice and video traffic over an IPSec VPN depends on the level of QoS achievable by the transport technology. In cases where the public Internet is used as the WAN connection, QoS cannot always be guaranteed, so a high-bandwidth broadband connection (>786 kbps upstream) is required for small offices, teleworkers, and remote contact center agents using voice and video communications. If, however, the IPSec VPN is established over a Cisco-based service providers private network with a Cisco QoS certified multiservice IP VPN designation, an adequate level of end-to-end QoS is assured to support voice and video traffic.

Table 2 shows examples of how Cisco Business Ready WAN and MAN technologies could potentially be used in various industries.

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Table 2.
Industry

Examples of Cisco Business Ready WAN and MAN Deployments

Type of Business State and local government Examples of Cisco Business Ready WAN and MAN Technologies

Government

The state health department is co-located with other government agencies (revenue, highway patrol, etc.)
with a single WAN connection that is segmented for each agency. Access to common services, such as Internet, e-mail, and the mainframe, is provided for each agency. IP telephony or videoconferencing applications are required for these entities (Self-deployed MPLS WAN and MAN).

First responders (police and fire departments) are connected to each other with secure, dedicated, private
WAN connections to facilitate highly reliable real-time communication and coordination between departments (Encrypted Private Connectivity).

Government employees and mobile workers are empowered with remote access to information and
applications from remote locations using client software on laptop computers (IPSec VPN over the Internet). Retail National retail chain with thousands of stores, deploying several new stores per year

Retail stores are connected to corporate headquarters for supply chain and payroll applications and to credit
card agencies for packet over SOMET/SDH (POS) transactions, over a single WAN connection that is segmented for each application. IP telephony is provided for each store with a centralized call control deployment (IPSec VPN).

Retail stores are connected to corporate headquarters for inventory, sales, and payroll applications, as well
as providing guest access for Internet connectivity, over a single WAN connection that is segmented for each user group. IP telephony is required between stores and corporate headquarters (IP VPN service providermanaged MPLS with multi-VRF segmentation).

Remote call centers are connected to the corporate data center, supporting IP Communications and CRM
applications for real-time customer support (IP VPN service provider-managed MPLS).

Regional mobile staff is empowered with remote access to business information and applications from
remote locations using client software on laptop computers (IPSec VPN over the Internet). Manufacturing Residential and commercial lighting manufacturer with hundreds of plants

Plants are connected to corporate headquarters, multiple data centers, and other plants with access to
business-critical data and applications, and full support for IP telephony and videoconferencing as well as non-IP protocols (IP VPN service provider-managed MPLS).

Data centers, corporate headquarters, and engineering are interconnected using high-speed metropolitan
services to provide high availability of data centers and applications. IP Communications, including streaming video, is provided for enhanced employee productivity (self-deployed MPLS MAN).

Executives and mobile workers are empowered with remote access to corporate information and applications
from remote locations using client software on laptop computers (IPSec VPN over the Internet). Healthcare Healthcare provider with thousands of geographically dispersed hospitals and remote clinics

Hospitals are securely and reliably connected to each other with access to digital images, patient records,
and healthcare applications, with full support for IP telephony and videoconferencing (encrypted private WAN).

Off-campus clinics are connected to hospitals with access to digital images, patient records, telemedicine
applications for remote patient evaluation, and healthcare applications, with full support for IP telephony and videoconferencing (IP VPN service provider-managed MPLS).

Semiprivate practices are connected to hospitals with access to digital images, patient records, and
healthcare applications, and to the public Internet, over a single WAN connection that is segmented for each use (encrypted private WAN).

Doctors are empowered with remote access to digital images, patient records, and healthcare applications
from remote locations using client software on laptop computers (IPSec VPN over the Internet). Education Large private university with hundreds of remote learning sites

University campus buildings are interconnected with high-speed Metro Ethernet connectivity, providing full
support for voice and video applications, while segmenting departments to ensure security and increased manageability (self-deployed MPLS).

Remote learning centers are connected to the university data center and classrooms with access to
administrative data applications and full support for IP telephony and videoconferencingservice provider MPLS to support videoconferencing (IP VPN service provider-managed MPLS).

Remote access to e-mail and the Internet is provided for faculty and students (IPSec or Secure Sockets
Layer [SSL] VPN over the Internet). 2005 Cisco Systems, Inc. All rights reserved. Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com. Page 10 of 13

Industry Finance

Type of Business Large retail bank with thousands of branch offices

Examples of Cisco Business Ready WAN and MAN Technologies

Corporate headquarters and regional offices are connected to large branch offices, providing full support for
voice and video applications, while segmenting departments to ensure regulatory compliance (self-deployed MPLS).

Remote call centers are connected to the corporate data center, supporting IP Communications and CRM
applications for real-time customer support (IP VPN service provider-managed MPLS).

Small branch offices are connected to the corporate data center, extending business-critical data and
applications to remote sites (encrypted private WAN).

Executives and mobile workers are empowered with remote access to corporate information and applications
from remote locations using client software on laptop computers (IPSec VPN over the Internet).

ENABLING ADVANCED SERVICES Cisco Business Ready WAN and MAN architectures provide the integrated end-to-end class-of-service (CoS), quality-of-service (QoS), network security, reliability, and manageability that are fundamental in supporting a variety of advanced business applications and services. Following is a brief overview of some integrated services and advanced applications that Cisco Business Ready WAN and MAN architectures help enable: Integrated Security Cisco Integrated Security takes advantage of the existing network infrastructure, helping enable new security features through Cisco IOS Software without deploying additional hardware. This scenario saves time and money because it reduces the number of devices in the network, lowering training and manageability costs for an overall lower TCO. It provides the flexibility to apply security functionssuch as firewall, inline intrusion prevention, and VPNanywhere in the network to ensure the best defense against security threats. IP Communications IP Communications architectures are currently deployed in enterprises throughout the world. By converging existing voice and data networks onto a single IP-based network, an enterprise can lower its total cost of network ownership by reducing expenditures associated with equipment and maintenance, network administration, and network carrier charges. A converged network also enhances an organizations communications capabilities by facilitating employee mobility and providing a solid foundation for the deployment of advanced, feature-rich services and architectures. IP telephony, unified messaging, and multichannel contact center applications are just a few examples of such architectures. Cisco Business Ready WAN and MAN architectures provide the end-to-end QoS required to support highly available business-class IP Communications. IP Video Architectures A converged network puts the power of videoconferencing into everyones hands by providing companies with a more cost-effective model that is also easy to deploy. The primary benefit of videoconferencing is its ability to save on travel costs, minimize downtime due to travel, and provide a richer form of communication between people at different locations. In a converged IP network with QoS, an organization can provide videoconferencing and video-on-demand capabilities to the desktop. New uses for this technology include distance learningwhere employees access video content at their leisure versus traveling to a central training facilityand disseminating critical business communications, such as quarterly board meeting updates. IP video architectures also have the power to further enable the mobile workforce by providing employees in the field with a means for real-time, face-to-face interaction with their office-bound colleagues. Cisco Business Ready WAN and MAN architectures provide the end-to-end QoS required to support business-class IP video architectures.

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Cisco Wide Area File Services Cisco Business Ready WAN and MAN architectures help enable Cisco Wide Area File Services (WAFS), which facilitates the consolidation of all branch-office data into central file servers that reside at the data center. Cisco WAFS offers users at branch offices a LAN-like experience when accessing the centralized files over the WAN. The end result is a significantly lower TCO, enhanced protection of branch-office data with reduced administration, and low-latency access across the WAN. The benefits of the Cisco WAFS architecture include: Lower TCOCisco WAFS provides file and print services at the branch office with a ready-to-use appliance, replacing unreliable tape backup and file servers at the branch office. Enhanced data protectionA master copy of all files generated at the branch office is moved in real time to the data center, improving protection, management, and use of storage resources. Reduced administrationIT administrators can centrally manage file services such as usage quota, backups, disaster recovery, restores, access control, and security policies. Fast file access and sharingThe Cisco WAFS latency-reduction technologies provide LAN-like access performance to remote users, increasing user productivity and enabling distributed collaboration. Content Networking Cisco Business Ready WAN and MAN architectures support Cisco Application and Content Networking System (ACNS) architectures, which provide reliable, high-performance access to mission-critical applications and information for employees in branch offices. Cisco ACNS offers immediate return on investment (ROI) through cost avoidance, new operating efficiencies, and improved employee productivity. Taking advantage of Cisco IOS Software services, Cisco ACNS architectures intelligently accelerate the performance of mission-critical applications and add security for Web content access, while helping video-enable the network for training, business communications, and advanced applications such as e-learning and point-of-service video. Cisco Business Ready WAN and MAN architectures provide the highly available, secure, end-to-end connectivity to support these best-of-breed content networking architectures. For more information about Cisco Business Ready WAN and MAN architectures, visit http://www.cisco.com/go/brwanman.

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