GEN II Operator Manual Ver1.0

g GE Medical Systems
22269485.doc
Clinical Services
Proprietary
Mobile Computing (PDA)
PDA GEN II Case Creation / Search Last Updated: March 4, 2002
Document Created: MAR 04, 02

Current Revision Number: 1.0
Current Revision Date Mar 4, 2002
Number Date Revision Summary

1.0 Mar 04, 2002 • Initial document draft created
The following document outlines the operation of Generation II PDA software for
the GECSI Mobile Computing Application on the Handspring Visor (PDA).
Please use this documentation as a guideline for the operation of GEN II.
Turn on your PDA and select the GECSI icon to start the application.
Select users name with the drop down arrow, enter your password and login.
Author; Jeramy Benson Owner: Jeramy Benson Page 1 of 18

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22269485.doc
Clinical Services
Proprietary
Case Search
Generation II allows the user to search for cases in the case management screen.
To search for cases, select the “Case Management” button from the GECSI home
screen.
To search for billable cases, check the “Bill” box.

To search for book marked cases, check the “BM” box.

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The search fields may be narrowed by selecting a due date and/or status.

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The user can also define the case type and department.

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To search by control number, enter the number, select list and tap on select.
Case Creation
To create a new case select the “Case Management” button from the GECSI home
screen and select the “New” button.

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Select “List” for a list of departments. Highlight a department and select “Use”
To book mark a case for future reference select “BM”. Case ID and Contact will
be populated automatically.
Select a case type from the drop down list.

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Enter a control number if known and select “...” to search for a control number.
Part description and make/model field will be populated automatically.
Select “Severity” and “Priority” with the drop down menus.

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Enter problem description in the “Notes” field and continue to the “T&E” tab.
Enter Fail Time and Completion time. Select “Now” to enter current time and date.
To enter Time and Expenses, select the “New” button.

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To change Technician or to choose a Vendor selects the “...” button.
Select Employee or Vendor with the drop down menu and select “List”.

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Highlight a Vendor or Employee and select the “Use” button.
After choosing a vendor or employee you will be sent back to the T&E Screen.
Select “Time” using the drop down menu. Select “Type” using the drop down
menu.

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Select “Bill To” to toggle between Customer and Internal. If “Customer” is

chosen as the “Bill To” the “Billable” box will be automatically selected
Enter a Start Time and Duration or select “Now” for current time.

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Enter an hourly rate and select “Done”. Save changes made.
After saving changes you will be returned to the T&E Screen. To enter additional
Time or Expenses, select “New”. Select “Expense” from the drop down menu.

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Select an “Expense” type from the drop down menu. Select “Bill To”
Enter a Quantity and Rate. Enter Part number and Part Description.

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Select “Done” and choose “Yes” to save changes. After saving changes you will
be returned to the T&E Screen.
The T&E field is updated with the proper T&E. T=Time. E=Expense
Select the “Action” tab. Choose a “Failure” type from the drop down menu.

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Select an “Action Taken” from the drop down menu.
Select “Remove” or “Remove All” to correct any errors made.

Select the “Test” button. Highlight first available line in the grid.

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Enter indicated and actual values in the space provided and select “+” to add.
Repeat for additional values.

Select the “Summary” tab. Enter a repair summary in the summary field.

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Print your name in the provided space and have customer sign in the signature
field ifrequired.
Press the “Clear” button to clear the signature field.

Select “Save” and “Done” to save without closing case.

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Select “Close” to close case. Select “Yes” to verify.
After selecting Yes, you will be returned to the Case Management screen.
If any required fields are incomplete you will prompted to make necessary
changes.


GEN II Operator Manual Ver1.0

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g GE Medical Systems

Document Created: MAR 04, 02

Number Date Revision Summary

Author; Jeramy Benson Owner: Jeramy Benson Page 1 of 18

To search for billable cases, check the “Bill” box.

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Select a case type from the drop down list.

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Part description and make/model field will be populated automatically.

Select “Severity” and “Priority” with the drop down menus.

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To enter Time and Expenses, select the “New” button.

To change Technician or to choose a Vendor selects the “...” button.

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Highlight a Vendor or Employee and select the “Use” button.

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Select “Bill To” to toggle between Customer and Internal. If “Customer” is

Author; Jeramy Benson Owner: Jeramy Benson Page 11 of 18

Enter an hourly rate and select “Done”. Save changes made.

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Select an “Action Taken” from the drop down menu.

Select “Remove” or “Remove All” to correct any errors made.

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Repeat for additional values.

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Press the “Clear” button to clear the signature field.

Author; Jeramy Benson Owner: Jeramy Benson Page 17 of 18

Select “Close” to close case. Select “Yes” to verify.

Author; Jeramy Benson Owner: Jeramy Benson Page 18 of 18

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