Copyright 20082013 Dell, Inc. All rights reserved. Dell and EqualLogic are trademarks of Dell Inc.

All trademarks and registered trademarks mentioned herein are the property of their respective owners. Information in this document is subject to change without notice. Reproduction in any manner whatsoever without the written permission of Dell is strictly forbidden. Published: April 2013 Part Number: 110-6127-EN-R4

Table of Contents
Preface 1 Installing Virtual Storage Manager
Additional Documentation Overview of Installation Choosing an Installation Type Specifying a vCenter Server Managed IP Requirements for Installation Internet Explorer Security Settings Additional Requirements for vCenter Server Obtaining the Installation File Information Required for Installation Wizard Configuring a Storage Network Considerations for Using a Proxy Server Deploying the EqualLogic Virtual Appliance Configuring VASA Verifying the Installation Troubleshooting the Installation
v 1 1 1 2 2 3 4 4 4 4 6 6 6 8 8 9 11 11 12 12 13 13 15 16 16 17 19

2 Console CLI Options

CLI Menu Options Configuration Options Maintenance Operations Updating VSM Appliance Software to version 3.5 from an Earlier Version Updating VSM Appliance Software from version 3.5 EPA Version to GA Version Updating VSM Appliance Software from version 3.5 to version 3.5.2 Backing Up a Database Restoring a Database Collecting Diagnostics

Index

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Preface
Dell EqualLogic PS Series arrays optimize resources by automating capacity, performance, and network load balancing. Additionally, PS Series arrays offer all-inclusive array management software and firmware updates. Dell EqualLogic FS Series appliances, combined with PS Series arrays, offer a high performance, high availability, scalable NAS solution.

Audience
The information in this guide is intended for VMware vSphere administrators responsible for installing the Dell EqualLogic Virtual Storage Manager for VMware.

Related Documentation
For detailed information about FS Series appliances, PS Series arrays, groups, volumes, array software, and host software, log in to the Documentation page at the customer support site.

Dell Online Services

You can learn about Dell products and services using this procedure: 1. Visit http://www.dell.com or the URL specified in any Dell product information. 2. Use the locale menu or click on the link that specifies your country or region.

Dell EqualLogic Storage Solutions

To learn more about Dell EqualLogic products and new releases being planned, visit the Dell EqualLogic TechCenter site: http://delltechcenter.com/page/EqualLogic. Here you can also see articles, demos, online discussions, and more details about the benefits of our product family.

Technical Support and Customer Service

Dell support service is available to answer your questions about PS Series SAN arrays.

Contacting Dell
If you are a customer in the United States or Canada in need of technical support, call 1-800-945-3355. If you are outside of the United States or Canada, visit Dell EqualLogic Product Support. If you have an Express Service Code, have it ready. The code helps the Dell automated support telephone system direct your call more efficiently.

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1 Installing Virtual Storage Manager

The Dell EqualLogic Virtual Storage Manager for VMware (VSM) is an application that you install as a plug-in to VMware vSphere.

Additional Documentation
In addition to this Installation Guide , the documentation for VSM includes the following: Release NotesProvides the latest information about VSM, such as required software revisions and any known issues. Online helpProvides help about screen options and tasks when using the VSM graphical user interface. User GuideDescribes the VSM features and concepts.

Overview of Installation
The basic installation procedure for VSM is: 1. Obtain the VSM installation package, which includes the OVA file. This file contains the plug-in for vCenter. 2. Deploy the OVA file from vSphere. By deploying the OVA, you run an installation wizard to establish networking and other settings for VSM. You can log into the console for VSM to modify configurations and perform additional tasks such as collecting diagnostics. The following sections explain these procedures.

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Choosing an Installation Type

Decide on the type of installation you require: New installationIf you are doing a new installation of the VSM and are not updating a previous database, install the VSM plug-in as described in this chapter. UpdateIf your appliance is currently running HIT/VE version 3.1, and you want to update to version 3.5, follow the update procedure. See Updating VSM Appliance Software to version 3.5 from an Earlier Version on page 13.

Note: Upgrading from version 3.0 to version 3.5 is not supported.

Specifying a vCenter Server Managed IP

Prior to installing VSM, verify that the vCenter Server Managed IP has been set. VSM uses this setting as a means of identifying the IP address to communicate with vCenter. If this is not set, VSM will not complete the boot process. To set the IP address: 1. In the vSphere client, select vCenter Server Settings from the Administration menu. 2. Click Runtime Settings. 3. On the Select vCenter Settings menu, enter a valid IP address. The address must be accessible from the same subnet as the IP that will be assigned to eth0 when deploying the OVA. See Figure 1.

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Figure 1: vCenter Server Settings in vSphere

Note: Failure to set up the vCenter Server correctly will result in VSM failing to start up.

Requirements for Installation

Table 1 describes the environment requirements for VSM version 3.5. Table 1: Installation Requirements
Product

VMware vCenter Server 1 VMware ESX/ESXi Server VMware View Dell EqualLogic PS Series firmware Dell EqualLogic FS 7500 Series with Dell EqualLogic PS Series firmware Dell EqualLogic Multipathing Extension Module 3 Java Runtime Environment 32-bit version

Version 5.02, 5,1

4.1, 5.0, 5.1 4.5, 4.6, 5.0 5.0 and higher 6.0 and higher 1.1.1 and higher 6.0 and higher

1VSM supports both the Windows version of vCenter Server and the vCenter Server appliance. 2The VSM installation will fail if you attempt to install on a system running a version of vCenter earlier than 5.0. 3Failure to use version 1.1.1 or higher may cause some virtual machines to become inaccessible after a failover of a

Storage Recovery Replica because their ESX hosts lose access to the VMs datastore.

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Note: VSM version 3.5 supports the version 5.1 native vSphere client, but does not support the vSphere web

client.

Internet Explorer Security Settings

On some operating systems, Microsoft Internet Explorer is the default browser. When you start VSM, an Internet Explorer window may open with the message that you need to enable ActiveX controls. If you get this message, VSM will not start until you modify the Security Settings in Internet Explorer to enable ActiveX.

Additional Requirements for vCenter Server

Microsoft SysPrep must be installed on the vCenter server. Without this, the customization specification for the VMs will not function properly. In order to create unique desktop VMs, VMware View (and by extension the VSM VDI Tool), leverages the vCenter Customization Specifications Manager to assign unique attributes such as host names and SSIDs to each VDI desktop. The Customization Specifications Manager requires that the correct version of SysPrep for the desktop OS that you are using be copied to the vCenter Server. See the vCenter documentation for the appropriate location for the version of vCenter you are using.

Obtaining the Installation File

The EqualLogic VSM kit includes the following file that is required for installation:
VSM-3.5.n.nnn.ovathe

Open Virtualization Archive package, where nnn is the current build number.

Dell recommends that you copy this file to your local system and make it available on a convenient location, such as your computer desktop.

Information Required for Installation Wizard

When you deploy the VSM appliance, you will make several choices in response to the wizards. These options are described in Table 2.
Note: Some of these values can be changed using the VSM user interface after the installation process is

completed.

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Table 2: Information Required for Installation Wizard

Option Description

Name Inventory Location Host/Cluster Resource Pool VM Storage Profile

Name of the virtual machine that includes the VSM virtual appliance. This name must be unique within the vCenter datacenter. Parent datacenter and optional an inventory folder where the appliance VM will be deployed. Cluster, and optionally the host, depending on the clusters DRS settings, where the virtual appliance will be deployed. Resource pool within which the OVA file should be deployed. Specific storage profile, if already defined, for storage of virtual machine files Format used to store the virtual machine disks. Choose one of the following formats: Thick Provision Lazy ZeroedCreates a virtual disk in a default thick format. Space required for the virtual disk is allocated when the virtual disk is created. Data remaining on the physical device is not erased during creation, but is zeroed out on demand at a later time on first write from the virtual machine. Using the default flat virtual disk format does not zero out or eliminate the possibility of recovering deleted files or restoring old data that might be present on this allocated space. You cannot convert a flat disk to a thin disk. Thick Provision Eager ZeroedCreates a type of thick virtual disk that supports clustering features such as Fault Tolerance. Space required for the virtual disk is allocated at creation time. In contrast to the flat format, the data remaining on the physical device is zeroed out when the virtual disk is created. It might take much longer to create disks in this format than to create other types of disks.

Disk Format

Network Mapping Host Name Time Zone NTP Servers vCenter username vCenter password Default Gateway

Thin ProvisionCreates a thin disk that initially only uses as much datastore space as the disk needs for initial operations, based on the value that you enter for the disk size. Use this format to save storage space. Network to which the NIC should be attached. Select an available network from the drop-down menu. Name of the EqualLogic virtual appliance. Time zone that is used in your environment. Comma-separated list of NTP servers to be used. User account name to be used by the VSM appliance when communicating with the vCenter server. Password of the user account to be used by the VSM appliance when communicating with the vCenter server. Default gateway for this virtual machine appliance. Leave this blank if you

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Option

Description

plan to use DHCP. Comma-separated list of domain name servers for this virtual machine appliance. Leave this blank if you plan to use DHCP. IP address to be used for the management network interface (eth0). The Management Network IP management network is the network on which the vCenter server resides. Address Leave this blank if you plan to use DHCP. Netmask or prefix to be used for the management network interface. Leave Management Network Netmask this blank if you plan to use DHCP. DNS

Configuring a Storage Network

You can optionally specify a storage network for your VSM server. Typically, you use this option if your PS series group is on a separate network that is not accessible over the default management network. After you have successfully installed the VSM virtual appliance, you can configure VSM to use a separate network to communicate with the array by using the Configure VSM Properties button in the user interface. For instructions, see the online help and the Dell EqualLogic Virtual Storage Manager for VMware Users Guide .

Considerations for Using a Proxy Server

If you configured a proxy server in your web browser, you should list the IP address of the VSM server in the exclusion box to indicate that the proxy should not be used for that server. For example, using Microsoft Internet Explorer, access the proxy settings through the sequence Internet Options, Connections tab, LAN settings, Use Proxy Server, Advanced. If the excluded IP address for VSM is not listed in the proxy exclusion box in the correct format, you will not be able to log into VSM. When entering the address of the VSM server, enter only the IP, and do not include the protocol prefix (http or https).

Deploying the EqualLogic Virtual Appliance

Note: Prior to running this deployment, you must set vCenter Server Management IP. See Specifying a vCenter

Server Managed IP on page 2.

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1. In vSphere, select File, then select Deploy OVF Template. The Source dialog box displays. From here you can browse your computer to locate the VSM-3.5.n.nnn.ova file if you previously saved it locally. Optionally, select the OVA file from a URL. 2. After selecting the file, click Next. A verification screen displays showing the details of the selected OVA file. 3. Click Next. The first page of the End User License Agreement displays. This page informs you that you must configure a vCenter-managed IP address, as described in Specifying a vCenter Server Managed IP on page 2. 4. To proceed, click Accept. The next page of the End User License Agreement displays. 5. To proceed, click Accept. The Name and Location dialog box displays. 6. Optionally, change the name of the appliance to be deployed. The default is Dell EqualLogic Virtual Storage Manager for VMware. 7. In the Inventory Location panel, select the datacenter and (optionally) a folder in which to locate the virtual appliance. 8. Click Next. The Host/Cluster dialog box displays, showing available hosts and clusters. 9. Select the cluster, and (depending on your clusters DRS settings) the host where the appliance is to be deployed. 10. Click Next. The Resource Pool dialog box displays. 11. Optionally, select from the available resource pools to specify where the virtual appliance is to be deployed. 12. Click Next. The Storage dialog box displays. 13. Select the datastores and datastore clusters where you want virtual machine files stored. If a VM Storage Profile has been previously defined, you can choose one from the drop-down list of storage profiles and filter the displayed datastores and datastore clusters. 14. Click Next. The Disk Format dialog box displays. 15. Select a disk format, then click Next. If more than one network has been set up for your configuration, the Network Mapping dialog box displays.

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16. From the drop-down list of networks, select a network to which the NIC should be attached. Then click Next. The Properties dialog box displays. 17. Enter the values as prompted: Specify a host name to be assigned to the appliance. Select the time zone for your environment. Enter the NTP server to use. You can specify multiple NTP servers in a comma separated list. If you leave the NTP Servers field blank, NTP synchronization will be disabled. Enter a vCenter username for the user account to be used by the VSM appliance when communicating with the vCenter server. Enter a vCenter password, and then re-enter the password in the confirm password field. Enter the IP address for the default gateway. Leave this field blank if you plan to use DHCP. Enter a comma-separated list for DNS servers. Leave this field blank if you plan to use DHCP. Enter the IP address of the management network. Leave this field blank if you plan to use DHCP. Enter the netmask or prefix for the management network. Leave this field blank if you plan to use DHCP.

18. Click Next. A confirmation page shows a summary of the selections you chose. 19. Click Finish to accept these selections. A status bar shows the status of deployment. If successful, a success message displays. 20. Click Close.

Configuring VASA
Configuring the VMware vSphere APIs for Storage Awareness (VASA) is optional. This must be done after the VSM installation is complete, using the VSM virtual appliances console CLI. See Configuration Options on page 12.

Verifying the Installation

After successful completion of the installation wizard, the VSM plug-in is registered in vCenter once it has completed the boot up process. Be aware that this may take several minutes. A VSM Server Starting up alarm will be triggered in vCenter to indicate that the VSM virtual appliance is ready. The VSM Server Starting event that indicates the server is ready will be in the VMs Event list and will end with the text changed from Yellow to Green.

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Before you can use the VSM plug-in, it must be enabled within the vSphere client. To enable the plug-in: 1. Select Plug-ins, then select Manage Plug-ins. 2. From the list of plug-ins installed, select the EqualLogic VSM plug-in and click Enable. Alternatively exit and restart the vSphere client. After restarting the vSphere client, to see the Dell EqualLogic Virtual Storage Manager plug-in, on the Solutions and Applications tab, select Home.
Note: After the VSM installation completes, the VSM virtual appliance is identified in vCenter. In addition to

the product name and version number for the appliance, vCenter identifies the status of the VMware Tools on the appliance. It is possible that the VMware tools may be identified as Out-of date, which indicates that VMware has updated the VMware Tools after the Dell EqualLogicVSM was released. If you see this indication, Dell recommends that you do not to update the tools.

Troubleshooting the Installation

Consult the Troubleshooting chapter of the Dell EqualLogic Virtual Storage Manager for VMware Users Guide .

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2 Console CLI Options

Use the console CLI to perform additional configuration settings, database maintenance, and diagnostics for VSM. From vSphere, right-click the VSM appliance from the hierarchy of virtual machines, then select Open Console. The CLI menu displays, similar to the following:
############################################################################ Welcome to Dell EqualLogic Virtual Storage Manager Version - 3.5.n.nnn 2013.March.12 ############################################################################ Item ---------------------------------------------------------------------1. 2. 3. 4. 5. Configuration Maintenance Diagnostics Reboot appliance Logout and reboot appliance

The Dell EqualLogic Virtual Storage Manager can be accessed via the VMware vSphere Client Home page Enter selection [1 - 5]:

CLI Menu Options

Table 3 describes the options in the console CLI menu. Table 3: CLI Menu Options
Option Description

Configuration 1 Allows you to set various configuration options. See Configuration Options. Maintenance 2 Allows you to update the appliance software and backup or restore your database. See Maintenance Operations.

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Option

Description

Diagnostics 3 4 5 Generates diagnostic information that can be sent to Dell EqualLogic customer support. See Collecting Diagnostics. Reboot appliance Log out of the appliance

Configuration Options
When you choose the Configuration option, you have these choices: Show configuration summaryLists all the configuration values that have been set. Show routesLists the network routes that have been configured. Configure VMware vSphere Storage APIs for Storage Awareness (VASA)Configures vCenter Server to use the VSM as the EqualLogic VASA Provider. When you choose the option to configure VASA, you are prompted to supply a user name and password. This operation automatically registers the VASA provider with the configured VMware vCenter. Note that this does not specify the user name and password of an existing account, but creates a set of credentials that vCenter and VSM will use when passing VASA traffic. For details about VASA, see the Dell EqualLogic Virtual Storage Manager for VMware Users Guide . Change root passwordEnables you to set a new password for the root account. Unregister the Dell EqualLogic Virtual Storage Manager from VMware vCenter.

Maintenance Operations
When you choose the Maintenance menu item from the console CLI, you have the following choices: Update appliance software version Database Backup Database Restore

For Update appliance software version, you must attach the ISO image to the VSM appliance virtual CD/DVD Drive using the vSphere client. All files read or written by the Database Backup and Database Restore operations are in the CIFS share accessible using the root password. The CIFS share of VSM is mountable on any platform that supports CIFS or from a browser using the https URL.

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You can access the CIFS share from a browser by specifying either of the following formats:
https://ip-address smb://ip-address

or

dns-name/davenport/ip-address

or

dns-name/database/

or

dns-name/database/

Updating VSM Appliance Software to version 3.5 from an Earlier Version

The Update Appliance Software option from the CLI allows you to update your appliance to version 3.5 from an earlier version of HIT/VE. Dell provides an ISO image named VSM-3.5.n.nnn.iso that contains the update. You must first obtain the ISO image file and make it available on a convenient location, such as your computer desktop. You must attach the ISO image to the VSM appliance virtual CD/DVD Drive using the vSphere client. If VASA has been configured, unregister it from vCenter prior to performing an upgrade. To unregister VASA, follow these procedures in the vSphere client: 1. Select Home, then Administration, then Storage Providers. 2. Select the vendor provider and select the Remove option. To run the update, select the Update appliance option from the CLI console. Then select the desired update options from the submenu that displays. After the upgrade is complete, reconfigure VASA through the VSM CLI.
Note: Dell recommends that you take a VMware snapshot of the appliance before performing an update. After

you confirm the appliance has updated correctly, you can delete the VMware snapshot.

Updating VSM Appliance Software from version 3.5 EPA Version to GA Version
Notes: Dell recommends that you take a VMware snapshot of the appliance before performing an update. After

you confirm the appliance has updated correctly, you can delete the VMware snapshot. The following procedure does not apply to upgrading from HIT/VMware version 3.1.2 to Virtual Storage Manager for VMware version 3.5 (General Availability release). To update the appliance software from the Early Production Access (EPA) version (version 3.5.1.169) to the General Availability (GA) version (version 3.5.1.17n), you must run the following ssh command, from either the UNIX or Windows platform, as follows:

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On UNIX:
Note: The ssh client must be installed.
ssh root@[VSM appliance IP address] "(sed -i 's^echo \"Upgrade Disabled\"^applianceUpdate; echo "press [enter] to continue..."; read enter^g' /usr/local/asmve/plugin/setup.sh)"

On Windows:
1. If not already installed, install an ssh client (for example, http://www.putty.org/). 2. Execute the following SSH remote command to the VSM appliance IP address using the root user:
(sed -i 's^echo \"Upgrade Disabled\"^applianceUpdate; echo "press [enter] to continue..."; read enter^g' /usr/local/asmve/plugin/setup.sh)

After running the ssh command, follow these procedures: 1. Log out and log back into the VSM console CLI. 2. Attach the VSM update ISO image to the VSM VMs virtual CD/DVD drive using the vSphere client. 3. From the console CLI, select Update appliance software version after entering option 2, Maintenance from the console. Example:
Enter selection [1 - 5]: 2 Maintenance 1. 2. 3. 4. Update appliance software version Database Backup Database Restore Return to main menu

Note: These operations operate on files in the CIFS share \\VSM_90\database or https://VSM_ 90/davenport/VSM_90/database (root password) Enter selection [1 - 4]: 1 Item ---------------------------------------------------1. 2. 3. 4. Appliance version Check for updates Install updates Return to main menu

Enter selection [1 - 4]: 3 Installing version - 3.5.1.X

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.................................................................... Version 3.5.1.xxx was successfully installed

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The VSM appliance must be rebooted manually after the upgrade process is completed. Select either: Option 4Reboot appliance Option 5Logout and Reboot

Updating VSM Appliance Software from version 3.5 to version 3.5.2

The Update Appliance Software version option from the CLI allows you to update your appliance to version 3.5.2 from an earlier version of VSM. Dell provides an ISO image named VSM-3.5.2.nnn.iso that contains the update. You must first obtain the ISO image file and make it available on a convenient location, such as your computer desktop.
Note: Dell recommends that you take a VMware snapshot of the appliance before performing an update. After

you confirm the appliance has updated correctly, you can delete the VMware snapshot. You must attach the ISO image to the VSM appliance virtual CD/DVD Drive using the vSphere client. To run the update, select the Maintenance option from the CLI console. Then select the desired update options from the submenu that displays. For example:
Enter selection [1 - 5]: 2 Maintenance 1. 2. 3. 4. Update appliance software version Database Backup Database Restore Return to main menu

Note: These operations operate on files in the CIFS share \\VSM_90\database or https://VSM_ 90/davenport/VSM_90/database (root password) Enter selection [1 - 4]: 1 Item ---------------------------------------------------1. 2. 3. 4. Appliance version Check for updates Install updates Return to main menu

Enter selection [1 - 4]: 3 Installing version - 3.5.2.X ....................................................................

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Version 3.5.2.xxx was successfully installed A reboot of the appliance is required

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The VSM appliance must be rebooted manually from the console CLI after the upgrade process is completed. Select either: Option 4Reboot appliance Option 5Logout and Reboot appliance

Backing Up a Database
The Backup option executes a database backup immediately and shows the name of the database file created. All backup files are prefixed with dbbackup and have an extension of .sql. To run a backup, select 2 from the Maintenance submenu. Example:
Enter selection [1 - 4]: 2 Backing up database to dbbackup-host.example.com-2011-01-10-15.57.33.sql Backup successful, details are contained in dbbackup-host.example.com-2011-01-1015.57.33.log press [enter] to continue...

Backups are stored locally. For disaster recovery, Dell recommends that you move these files off the CIFS share and store them in another location.
Note: Only scheduled backups are shown in the plug-in user interface. Backups done through the Backup option

are not shown in the user interface. Backups are also scheduled once a day within the appliance. By default, 30 days of backups are retained.

Restoring a Database
The Restore item prompts for a backup file and restores it. This backup file could either be from a previous local backup or from another appliance backup. The database that you attempt to restore must be from the same version of VSM that is currently running on the installed appliance. Use one of the following methods to identify the version of VSM that is running: Open the console for the VSM virtual appliance. From vSphere, view the properties of the VSM virtual appliance.

After completing the restore operation, you can restart the service.

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The backup file must be prefixed with dbbackup and have an extension of .sql. If a replication partner is configured (that is, there are two VSM appliances), each needs to be restored individually. They should be restored from databases at around the same time to avoid any inconsistencies between them.
Note: This operation clears the contents of the previous database.

To restore a database, select 3 from the Maintenance submenu. Example:

Enter selection [1 - 4]: 3 Available database backups: 1 dbbackup-host.example.com-2011-01-28-04.00.00.sql 2 dbbackup-host.example.com-2011-01-29-04.00.00.sql Please select a file: 2 Restoring database dbbackup-host.example.com-2011-01-29-04.00.00.sql Restore successful, details are contained in dbbackup-host.example.com-2011-01-2904.00.00.log Waiting 30 seconds for service to start

Collecting Diagnostics
When you choose this option, you have these choices: Gather support informationGenerates a zip file containing system information such as the system state and log which is saved on your VSM CIFS share. Use this option when contacting Dell EqualLogic customer support.

Note: For information about the CIFS share, see Maintenance Operations on page 12.

Enable debug server loggingenables verbose logging. This can be helpful when contacting customer support. Execute ping to a given host name or IP address Show routesused to view the virtual appliances IP routing table Show configuration summary

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Index
O A ActiveX 4 P C CIFS share 12 CLI menu 11 console 11 D database operations 12
back up 16 restore 16

OVA file 4

proxy settings 6 R restore a database 16 S storage network 6 U update appliance 13 update installation 2 update process 13 V VASA
configuration 12 unregistering 13

deploying the virtual appliance

procedures 7 required information 4

diagnostics 17 disk format for virtual machines 5, 7 F firmware requirements 3 I installation

verifying 8

vCenter Server
setting 2

Internet Explorer
secuity settings 4

vCenter Server requirements 3 VSM host name 6

J Java 3 M maintenance CLI options 12 N network mapping 5

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