INTERVIEW SKILL

TMA Training Center

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Agenda

Introduction Preparation The Big Day Follow-up Appendix: FAQ

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What is an Interview

Two way process to gather and clarify info The most important stage of job search A decision to be hired or not ! Hiring decisions are made on emotion then justified with logic

They like things first and then justifies it You should get the employer to like you

Introduction
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Marketing Yourself

Suppose you are a product Know your product (SWOT) Know your customers needs (employer) Demonstrate how you can satisfy him

Introduction
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Ask Yourself

What is your goal?

Which Schedule? Which environment?

Preparation
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Your Strengths / Weakness

Strengths:

How you have used your strongest skills Keep all your achievements at your fingertips State the skill & show how you use it Focus on skills that match the job Be ready to explain any inconsistencies or breaks in your career Think creatively and remember transferable skills

Weaknesses:

Preparation
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Know the company

Location History Size Owners Stability Atmosphere Philosophy Job description Benefits Dress code Training

Main customers Product / services Profit / sales volume Problems faced Potential advancements Ethics and integrity Growth potential

Preparation
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Answers to prepare

Technical Questioning:

Matching process of technical skills for your capability to handle the job You might be asked how you would cope in a hypothetical situation You may be asked about your behavior or reaction to a certain situation

Situational Questioning:

Behavioral Questioning:

See Appendix for Frequently Asked Questions

Preparation
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Going to the interview

Your route: PLACE

Know how to get there How long it will take Always allow for extra time Five minutes early is about right Always be polite and friendly to everybody

Arrival: TIME

Big Day
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First Impression
Words 7% Speech 38% Appearance 55%

It is recognized that people who interview you, for whatever reason, will make up their decision about you in the first 2 minutes of the interview
Big Day
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Employer looking for

Enthusiasm and reliability Teamwork and leadership skills Work related experience Required skills for the job Flexibility and ability to do multitask Ambition and motivation Professional practice at workplace

Big Day
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Talking tips (Do)

Always appear calm, confident & polite Wait for him to finish speaking Take time and collect your thoughts Answer the question straightforwardly Speak simple and professional Humor is important but be serious

Big Day
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Talking tips (Dont)

Answer before being asked completely Ask irrelevant questions to the job Use umms, ahhs, slang and jargons Interrupt, mumble, swear, talk too quickly Give short answers such as yes or no Draw attention to your weaknesses Criticize former employers Talk about personal problems

Big Day
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Interview Questions

Tell me about yourself Why do you want the job which we have advertised? What is your aim in life? What can you bring to this company? What are your strengths/ weaknesses?
Questions

See Appendix for Frequently Asked

Big Day
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Tell me about yourself

Experience

Choose relevant experience Highlight relevant work achievements Fresh graduate, speak about summer training, part-time job List out relevant skills Employers look for skills like: attention to detail, strong communication, dealing with deadlines Vital for the less-experienced Just relevant only What are you looking for, what are you seeking to fulfill Travel experience, associations, activities

Skills

Education

Ambitions

Other

Big Day
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Body Language

Handshake at greeting Stay calm and relax Smile, maintain good eye contact Sit back to be comfortable and confident Do not touch your face quite often, means that you are stuck, lying or dont know Keep still (fiddle, scratch and arms in a knot indicate nervousness)

Big Day
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Do you have question for me?

Switch the focus from yourself to the interviewer His talk might reveal clues for your need Should not ask about salary, vacation days or other benefits Prepare your questions in advance

What's your favorite thing about working at this company? How would you describe the working environment here? What's a typical day like in the department? Why this job is available?

Big Day
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Follow up

Send a letter thanking the interviewer for the interview and remind the interviewer your qualifications and key success factors to match the job

Follow up
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Q&A

Good Luck With Your Interview!

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Appendix: FAQ (1)

Why do you want the job which we have advertised?

I am well aware of the reputation of your company. I am sure your company can give me extensive experience and skill in handling things for me to grow up with this company in future. It is my absolute desire that getting your employment will help me to ascend to a higher position in the long run.

Why do you want to leave your present job?

In fact, I dont want to leave my present job. I am very happy there and doing well. But, I feel that I require challenges in new job and also opportunity for development. The job which you have advertised will definitely give me immense opportunity to grow up with your well reputed organization.

What makes you feel that you will be suitable for this post?
From the contents of the advertisement, I am of the opinion that there are six requisite needs to work efficiently for this position Intelligence, Initiative, Problem solving capacity, Interpersonal relations, communication skills, a charming personality and above all a desire to excel and I am sure I have all these.

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Appendix: FAQ (2)

Why are you unemployed now?

I am a winner. I believe in winning each game. I practice before I play. This is the attitude that I was preparing for a better position and that is why I did not join any job.

For what purpose you want employment for fascination or necessity?

Of course for both. I know money is important. I have desires, wants, ambitions and only money can do that. So it a necessity. But money can be earned elsewhere also. This job fascinates me. So why not to fulfill both the requirements.

Color of the wall at your back?

Well sir, I have come straight to face the interview, I have not seen the color of the walls at my back, yet from other three walls, I could guess that it should be because normally all the walls have same color.

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Appendix: FAQ (3)

What plans do you have for self-improvement during the next twelve months?
Self improvement is a continuous process for me. I follow KAIZEN theory means regular improvements may be small. I read books, watch T.V shows and learn more how to improve myself everyday.

What is your aim in life?

As far as my immediate aim in life is, that is to become . in your company, but ultimately I want to reach at the top position of your company through my hard work, dedication, commitment and loyalty. That is my aim in life.

If you are rejected today, what will be your reaction?

First and immediate reaction will be that I could not convey my point and second that you are going to miss a quality candidate.

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Appendix: FAQ (4)

If appointed what will be your company relation in?

I am going to become an air-hostess and that too with a reputed airline. I am to act as a brand ambassador of this airline. People means passengers, judge the character of airline by meeting us only. I know my responsibilities and my relations with the company. Also in public relations companies it become more essential.

After doing bachelor degree, why have not you gone for master degree?
I am not here by chance. I have applied for this position because of my choice. Otherwise even hundreds of streams are there which could be done.

If selected, will you feel that your ambition has been fulfilled?
Yes, my immediate aim is this, so I will feel that my ambitions have been fulfilled. My feelings will be good. But ultimately, my ambition in life is to rise and touch the top of the heights of the success.

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Appendix: FAQ (5)

If you are not selected, will you feel down hearted?

I dont see any reason of my rejection. You need a good candidate and I need a good company, so there is a win-win situation already. There is no question of my rejection. So never been down hearted.

Do you need service or you are required for service?

I think it is a mutual kind of arrangement. When I need it and the service also require me only then I can be recruited.

You are an unemployed person. How do you spend your time?

I have set my priorities to spend my time for a value addition. I take care of my health. I watch discovery channel and CNBC news channel. I also read books and periodicals.

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Appendix: FAQ (6)

What impression have you drawn from this interview?

I have given an opportunity to you to judge my ability and suitability for this job. After this interview I am more experienced. I am happy that I am going to work in a good company. Now I have more regards for you and your company.

In what ways, you feel will be more effective employee in this company?
Because of my strengths as committed, loyal, respectable, respectful, adaptable, etc I feel I can be more effective employee of your company.

If you get better job elsewhere, will you stay with us?
Firstly, I will have to know the definition of a better job. If it is for growth and better prospects then yes, I will opt for that. I suppose every one will do that, may be admitting or not.

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