Escolar Documentos
Profissional Documentos
Cultura Documentos
Hours: Phone:
The Business Support center is here to process requests. We are available over the phone or via email. To efficiently and accurately process your requests, we ask that the items marked with an ' * ' be submitted via email. All other requests can be processed over the phone. Thank you!
Billing issues, questions and account analysis Troubleshooting & Warranty Exchange Feature Change Suspend & Reconnect Service
Disconnects* Add Discounts* Mobile Number Changes* (new city or state) Bulk Requests* (Multiple of different items at once)
My Business Account
Link:
My Business Account
Link:
My Personal Account
My Business Account provides your company with multiple tools to manage your wireless needs.
My Personal Account provides you with multiple tools to manage your wireless needs.
ESN Changes Rate Plan Change Voice mail resets User Name Change Order New lines of Service Equipment Upgrades Support #: 800-922-0204
ESN Changes Rate Plan Change Voice mail resets User Name Change Order New lines of Service Equipment Upgrades Support #: 800-922-0204
Account Support
Name: Title: Email: Hours: Cornell Support Team Customer Service
Cornell.University@VerizonWireless.com 8 am to 5 pm EST
Sales Support
Name: Title: Email: Phone: John Anthis Major Account Manager
John.Anthis@VerizonWireless.com 315-263-5588 ** University Owned Devices only
Additional Tools
Name: Phone: For: Name: Phone: For:
Employee Discounts
www.vzw.com/getdiscount add discounts to employees' wireless service
Port Center
888-844-7091 Check the status of a number port between carriers
Equipment Returns
800-305-2485 Request to return items or determine status of returned order
Global Support
www.vzw.com/global 908-559-4899 - while overseas 800-711-8300 - while in domestic US Assistance with any global phone/roaming issue