Ruckus Wireless ZoneFlex Version 9.

7 Release Notes
(FlexMaster, ZoneDirector and ZoneFlex Access Points)

December 18, 2013

Ruckus Wireless ZoneFlex version 9.7 Release Notes

Table of Contents
1. INTRODUCTION 2. WHATS NEW IN THIS RELEASE 3. SUPPORTED PLATFORMS 4. UPGRADING TO THIS VERSION 4.1. ZONEDIRECTOR 4.2. ZONEFLEX ACCESS POINTS 4.3. FLEXMASTER 5. ENHANCEMENTS AND RESOLVED ISSUES 5.1. ZONEDIRECTOR 5.1.1. Enhancements 5.1.17. Resolved Issues 5.2. ZONEFLEX ACCESS POINTS 5.2.1. Enhancements 5.3. FLEXMASTER 5.3.1. Enhancements 5.3.16. Resolved Issues 6. CAVEATS, LIMITATIONS AND KNOWN ISSUES 6.1. ZONEDIRECTOR 6.1.1. Web Interface 6.1.3. General 6.1.16. Smart Client Single Redirection 6.1.19. Client Isolation 6.2. FLEXMASTER 6.2.1. Web Interface 6.2.6. General 7. INTEROPERABILITY INFORMATION 7.1. ZERO-IT COMPATIBILITY WITH CLIENT DEVICES 7.2. CLIENT INTEROPERABILITY ISSUES 3 3 3 5 5 5 6 8 8 8 10 13 13 13 13 14 15 15 15 15 16 16 17 17 17 18 19 19

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

1. Introduction
This document provides release information on FlexMaster, ZoneDirector and supported ZoneFlex Access Point platforms, along with known issues, caveats, workarounds, upgrade details, and interoperability information for version 9.7.

2. Whats New in This Release

For a list of features that have been added in this release, see the Whats New in ZoneFlex 9.7 document, available from the Ruckus Wireless support website. Please refer to Release Notes for prior releases for information on previously documented caveats, limitations, enhancements and resolved issues. These documents can be found at: https://support.ruckuswireless.com/ A login and valid support contract is required to access the documents on the support site.

3. Supported Platforms
Release 9.7 supports the following platforms: FlexMaster version 9.7.0.0.21 supports the ZoneDirector and ZoneFlex AP models listed below. FlexMaster also supports the MediaFlex product line (not included in Release 9.7). ZoneDirector 1100 version 9.7.0.0.220 ZoneDirector 3000 version 9.7.0.0.220 ZoneDirector 5000 version 9.7.0.0.220 ZoneFlex 2741 802.11g Outdoor Access Point build 9.7.0.0.220 ZoneFlex 2942 802.11g Access Point build 9.7.0.0.220 ZoneFlex 7025 802.11n Wired/Wireless Wall Switch build 9.7.0.0.220 ZoneFlex 7055 Dual Band 802.11n Wired/Wireless Wall Switch build 9.7.0.0.220 ZoneFlex 7321 802.11n Smart Wi-Fi Access Point build 9.7.0.0.220 ZoneFlex 7321-U 802.11n Smart Wi-Fi Access Point build 9.7.0.0.220 ZoneFlex 7341 2.4GHz 802.11n Smart Wi-Fi Access Point build 9.7.0.0.220 ZoneFlex 7343 2.4GHz 802.11n Smart Wi-Fi Access Point build 9.7.0.0.220 ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point build 9.7.0.0.220 ZoneFlex 7351 802.11n Smart Wi-Fi Access Point build 9.7.0.0.220 ZoneFlex 7352 802.11n Smart Wi-Fi Access Point build 9.7.0.0.220
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Ruckus Wireless ZoneFlex version 9.7 Release Notes

ZoneFlex 7372 Dual Band 802.11n Smart Wi-Fi Access Point build 9.7.0.0.220 ZoneFlex 7372-E Dual Band 802.11n Smart Wi-Fi Access Point with External Antenna build 9.7.0.0.220 ZoneFlex 7761-CM Dual Band 802.11n Outdoor Access Point with integrated Cable Modem build 9.7.0.0.220 ZoneFlex 7762 Dual-band 802.11n Outdoor Access Point build 9.7.0.0.220 ZoneFlex 7762-S Dual-band 802.11n Outdoor Access Point with Sector Antenna build 9.7.0.0.220 ZoneFlex 7762-T Dual-band 802.11n Outdoor Access Point with Omni Antenna build 9.7.0.0.220 ZoneFlex 7762-AC Dual-band 802.11n Outdoor Access Point build 9.7.0.0.220 ZoneFlex 7762-S-AC Dual-band 802.11n Outdoor Access Point with Sector Antenna build 9.7.0.0.220 ZoneFlex 7781CM 802.11n Dual-band Outdoor Access Point with Cable Modem build 9.7.0.0.220 ZoneFlex 7782 Dual Band 802.11n Outdoor Access Point for Service Provider WiFi; Omni-directional BeamFlex adaptive antenna build 9.7.0.0.220 ZoneFlex 7782-S Dual Band 802.11n Outdoor Access Point for Service Provider WiFi; 120 degree sector BeamFlex adaptive antenna build 9.7.0.0.220 ZoneFlex 7782-N Dual Band 802.11n Outdoor Access Point for Service Provider WiFi; 30 degree narrow sector BeamFlex adaptive antenna build 9.7.0.0.220 ZoneFlex 7782-E Dual Band 802.11n Outdoor Access Point for Service Provider WiFi; external antenna build 9.7.0.0.220 ZoneFlex 7962 Dual-band 802.11n Access Point build 9.7.0.0.220 ZoneFlex 7982 Dual-band 802.11n Access Point build 9.7.0.0.220 SmartCell 8800-S Dual Band 802.11n Outdoor Access Point with Sector Antenna build 9.7.0.0.220 ZoneFlex 7441 802.11n Distributed Antenna System Access Point build 9.7.0.0.220

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

4. Upgrading to This Version

This section lists important notes on upgrading FlexMaster, ZoneDirector and ZoneFlex Access Points to this version.

4.1. ZoneDirector
4.1.1. Official 9.7 upgrade paths supported: 9.5.0.0.156 9.5.1.0.50 9.5.2.0.15 9.5.3.0.44 9.6.0.0.267 9.6.1.0.15 9.6.1.0.20 9.7.0.0.155 9.7.0.0.200

If you are running an earlier version, you must first upgrade to version 9.5 or 9.6 before upgrading to 9.7. 4.1.2. Two ZoneDirectors 1100 that are configured in Smart Redundancy configuration should not be directly upgraded from any previous release (other than 9.5.2, 9.5.3 or 9.6.1) to release 9.7 without first disabling Smart Redundancy. If upgrading to 9.7 from any other release, you must first disable Smart Redundancy, upgrade both devices to standalone mode and then re-establish Smart Redundancy configuration on both devices. Detailed instructions are outlined in a user document that is downloaded as part of the actual 9.7 firmware download from the Ruckus Support portal. (ID ZF-4050)

4.2. ZoneFlex Access Points

4.2.1. Standalone ZoneFlex Access Points running on version 9.5 and later can be upgraded to this version. 4.2.2. ZoneFlex 7441 is new in this release.

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

4.3. FlexMaster
4.3.1. FlexMaster must be installed on one of the following server platforms: Red Hat Enterprise Linux 5.x (64-bit) or above CentOS release 6.3 (64-bit) Minimum hardware requirements: Core 2 Duo CPU, 8GB RAM. Min RAM Min CPU

Managed Population ZoneDirector-Controlled APs Up to 1,000 ZD managed APs Up to 5,000 ZD managed APs Up to 10,000 ZD managed APs Standalone APs: (http/https) Less than 1,000 standalone APs Up to 2,000 standalone APs

8G 16G 32G

2.0G Quad core Intel (Xeon E5606 equivalent or above) 2.5G Six core (Intel Xeon X5670 equivalent or above) 2* 2.5G Six core (Intel Xeon X5670 equivalent or above)

8G 32G

2.5G Six core (Intel Xeon X5670 equivalent or above) 2* 2.5G Six core (Intel Xeon X5670 equivalent or above)

4.3.2. Official 9.7 upgrade paths supported: 9.6.0.0.17 9.6.1.0.4 9.7.0.0.15

4.3.3. Beginning with release 9.5, the FlexMaster image does not contain the ZoneDirector firmware as in previous releases. Users must upload the ZoneDirector build manually using the Configure > Manage Firmware Files page. 4.3.4. FlexMaster upgrade procedure: Beginning with release 9.4, FlexMaster upgrade files are delivered in .tar format to enhance upgrade process control. The new upgrade script and patch files are contained in this tarball. Please refer to following steps for the new upgrade procedure: 1. Upload the patch file (e.g. 9.6.0.0.17-9.7.0.0.21.tar) to the FM server. 2. Copy the patch file (e.g. 9.6.0.0.17-9.7.0.0.21.tar) to the FM folder (e.g. /opt/FlexMaster/): cp 9.6.0.0.17-9.7.0.0.21.tar /opt/FlexMaster/
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Ruckus Wireless ZoneFlex version 9.7 Release Notes

3. Untar the patch file with following command: tar -vxf 9.6.0.0.17-9.7.0.0.21.tar 4. Make sure the *.patch (9.7.0.0.21.patch) file has been extracted from the tar file and upgrade the FM with following command: ./upgrade.sh 9.7.0.0.21 4.3.5. Due to a compatibility issue between MySQL and ext4 partition (for information, see http://bugs.mysql.com/bug.php?id=46959), Ruckus recommends installing FlexMaster on an ext3 partition. If this is not possible and an ext4 partition must be used, Ruckus recommends disabling the barrier option on the partition where FlexMaster is to be installed. Use the following commands to disable the barrier option: # umount /opt # mount -o barrier=0 /dev/sda1 /opt 4.3.6. If upgrading ZoneDirector(s) along with FlexMaster, you should first perform the upgrade on FlexMaster before upgrading ZoneDirector. For multi-release upgrades, you should first ensure the ZD version is the same as the FM version before continuing with the FM upgrade. For example: FM/ZD 9.5 to 9.7 upgrade: Step 1, upgrade FM 9.5 9.6 Step 2, upgrade ZD 9.5 9.6 Step 3, upgrade FM 9.6 9.7 Step 4, upgrade ZD 9.6 9.7 4.3.7. When upgrading to 9.7, the dashboard layout will be reset to the default layout. (ID ZF-5175)

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

5. Enhancements and Resolved Issues

This section lists enhancements that have been added and issues from previous releases that have been resolved in this release.

5.1. ZoneDirector
5.1.1. Enhancements
5.1.2. Maximum Clients by ZoneDirector Model (ZF-4830) With this release, Ruckus has removed the tiered client count based on AP licenses installed, and the ZoneDirector maximum number of clients per controller has been increased to match the maximum license levels for each model. The total number of combined Local, Guest and DPSK users per controller is as follows: ZD 1100: 1,250 ZD 3000: 10,000 ZD 5000: 20,000 The following table illustrates the max client limits by connection type:
ZD 1100 Access Points Throughput Performance Max Clients 50 256MB 1,250 ZD 3000 500 500MB 10,000 ZD 5000 1000 1GB 20,000

Dynamic PSKs Guest Authentication Local DB Authentication

1,000 1,250 1,250

10,000 10,000 6,000

10,000 20,000 6,000

5.1.3. Autonomous WLANs A new WLAN type, Autonomous is now available. In an autonomous WLAN, Access Points will continue providing service to clients when disconnected from ZoneDirector. Autonomous WLANs support Open authentication and WEP/WPA/WPA2/WPA-Mixed/None encryption, and all authentication/association requests are processed at the AP rather than being forwarded to ZoneDirector. 5.1.4. WIPS Enhancements Several enhancements to the Wireless Intrusion Prevention System give administrators more control over rogue devices. The Intrusion Detection and Prevention section of the WIPS page now contains options for selecting which types of rogue devices trigger event notifications, and the Rogue Devices monitoring page now contains a tree view for locating rogue devices
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Ruckus Wireless ZoneFlex version 9.7 Release Notes

by detected APs and a Mark as Malicious link to manually mark an AP as malicious. 5.1.5. Smart Client Single Redirection Improved HTTP redirection for clients attempting to connect to a Hotspot WLAN with WISPr Smart Client support enabled. 5.1.6. SmartWay Bonjour Gateway The SmartWay Bonjour Gateway feature allows customers to bridge Bonjour services (such as AirPlay, Apple TV and other Apple network services) across VLANs and subnets. Additionally, the SmartWay Bonjour Gateway provides filtering services to limit which Bonjour services are allowed to be shared across network segments. ZoneDirector is preconfigured with the common Bonjour service types making configuration of the SmartWay Bonjour Gateway extremely simple. The Bonjour Gateway operates on the ZoneDirector and must see the VLAN traffic. 5.1.7. Spectralink Compatibility ZoneDirectors AP and AP group configuration screens now include an option to optimize radio settings for compatibility with Spectralink phones. When enabled, this option changes settings such as DTIM, BSS minrate and RTSCTS to improve voice quality. For optimal voice quality, Self-Healing and Background Scanning should also be disabled when Spectralink Compatibility is enabled on any AP. 5.1.8. ChannelFly Enhancements When ChannelFly is enabled, the AP group configuration screen provides a new option to disable ChannelFly when an APs uptime is greater than the specified value. This provides a run stop mode to use ChannelFly to determine the optimal channel and stay on it after a predetermined timeframe. Additionally, Ruckus access points now retain ChannelFly performance learning data to prevent the access point from beginning a new channel learning phase after a reboot. This feature is available for both ZoneDirector managed and Standalone access points. 5.1.9. Ekahau Support ZoneDirector now supports Ekahau tag detection and configuration of an Ekahau Real Time Location System server for physical asset location tracking over Wi-Fi. 5.1.10. Multiple PMKs for Each Station Enhanced key caching mechanism for Opportunistic Key Caching to provide better support for roaming between APs when using 802.1X authentication. 5.1.11. Full Layer 2 Client Isolation The Client Isolation feature now isolates clients in a more comprehensive and intuitive way, and no longer provides local and full isolation options only enabled or disabled. This enhancement provides full Layer 2 isolation for ZoneDirector-controlled APs. It does not apply to standalone APs.

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

5.1.12. Radar Avoidance Pre-Scanning (RAPS) The Radar Avoidance Pre-Scanning (RAPS) setting allows pre-scanning of DFS channels in the 5 GHz band to ensure the channel is clear of radar signals prior to transmitting on the channel. If a channel is blocked by this feature, it will be listed as DFS Block Radar in the AP monitoring page. This setting affects select outdoor dual band 802.11n AP models only (7781CM, 7782 and SC-8800-S). It will have no impact on APs that do not support the feature. The option will also only be available if the Country Code settings are configured to allow use of DFS channels. 5.1.13. DHCP Server with Smart Redundancy ZoneDirectors internal DHCP server can now be enabled on two ZoneDirectors in a Smart Redundancy configuration. 5.1.14. Force DHCP on WLAN The Force DHCP option can be enabled to prevent clients configured with a static IP address from accessing the WLAN and consuming wireless resources. 5.1.15. RADIUS Disconnect Message Enhancement RADIUS Disconnect Messages can now be used by administrators to actively disconnect a specific user session from the RADIUS server. This forces the wireless client to restart its association procedure and renew its session attributes. 5.1.16. Addition of Bahrain, Kenya and Qatar Country Codes

5.1.17. Resolved Issues

5.1.18. Resolved an issue with upgrading two ZoneDirector 1100 controllers in Smart Redundancy configuration. (ID ZF-1372, ZF-2889) 5.1.19. Updated Registration and Support pages with new Ruckus Support website (rather than email) links: https://support.ruckuswireless.com. (ID ZF-4932, FR-638, ZF-2812) 5.1.20. Removed Check for Updates button from Web interface. (ID ZF-4178) 5.1.21. Support for disabling status LEDs on ZoneFlex 7372 and 7352 APs. (ID FR644) 5.1.22. Resolved an AP group migration issue with ZF 7762-N Access Points. With this release, the workaround requiring the user to Discard this model setting from the AP Group configuration page prior to upgrading (if the 7762-N settings were changed) is no longer necessary. (ID ER-925) 5.1.23. Internet Explorer 11 is now supported. (ID ZF-4474) 5.1.24. Resolved several issues with APs in IPv6-only mode that could cause APs to be unable to discover ZoneDirector, fail to establish mesh links after upgrade, or to reboot repeatedly. (ID ZF-4687, ZF-4696, ZF-4415, ZF-2087, ZF-4166) 5.1.25. Resolved an issue with displaying GPS coordinates on APs with built-in GPS radios. South/West coordinates could end up displayed with a double negative sign. (ID ER-928)

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

5.1.26. Resolved an issue with Hotspot service continually restarting when long DNS lookup strings are sent (typically due to Skype running, and sending very long DNS queries). (ID ER-986) 5.1.27. Resolved an issue with ZoneDirector disallowing valid static IP addresses for APs with an invalid IP address error when a /22 subnet is configured. (ID ER1004) 5.1.28. Resolved an issue wherein clients could sometimes remain connected after session expiration. (ID ER-1019) 5.1.29. APs will now always send Ruckus CPE in DHCP Option 60, instead of some APs sending Ruckus, which could cause APs to be unable to contact ZoneDirector after upgrading. (ID ER-1033) 5.1.30. Resolved an issue with backslash (\) characters in passphrase fields. (ID ER900) 5.1.31. Resolved an issue with ZoneFlex 7055 APs incorrectly broadcasting a secure 802.1X SSID as an open WLAN. (ID ER-902) 5.1.32. Resolved an issue that could cause Windows 8.1 clients (excluding Windows RT tablets) to be unable to connect to a Hotspot WLAN due to encryption changes in Windows 8.1. (ID ER-1062) 5.1.33. Resolved a Bonjour Gateway issue that could cause the mDNS proxy service to stop and restart frequently. (ID ER-952) 5.1.34. Improved definitions for Bonjour Gateway bridging of AirPrint services that could prevent AirPrint printers from being accessible from a remote VLAN after creating an AirPrint rule. (ID ER-1006) 5.1.35. Removed the Indonesia5 country code from ZoneDirector Web UI to prevent users selecting a country code that is no longer valid. (ID ER-921) 5.1.36. Resolved an issue that could cause some 802.11b clients (specifically, Symbol MC-5040 barcode scanners) to be unable to authenticate. (ID ER1094) 5.1.37. Resolved an issue that could cause ZoneFlex 7982 APs to reboot repeatedly due to a configuration out of sync error under heavy client loads. (ID ER-974) 5.1.38. Resolved an issue that could cause occasional packet drops during roaming for two seconds or more. (ID ER-1091) 5.1.39. Resolved an issue that could cause packet loss/delay over mesh hops during channel change. (ID ER-1039) 5.1.40. Resolved an issue that could cause ZoneDirector CPU utilization to reach 100% in high density environments due to clients restarting EAPOL exchanges when the PMK cache is still valid for the client. (ID ER-1014) 5.1.41. Resolved an issue with Ascom/ALU 8118 IP Phones dropping connections during roaming. (ID ER-1060) 5.1.42. Resolved an issue with iPhones (only) being unable to see AirPrint devices over a Bonjour Gateway bridge. (ID ER-1130)

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5.1.43. Fixed upgrade logic for Guest Access/Client Isolation/ACLs/White list when upgrading to 9.7 with the new client isolation behavior. (ID ZF-6445) Refer to the following table for changes between 9.6 and 9.7 with regard to Client Isolation:

5.1.44. Resolved a PMK/OKC roaming issue with APs going through full 802.1X reauthentication on each roam. (ID ZF-6386) 5.1.45. Resolved an issue that would cause AppleTV mirroring to stop after two minutes. (ID ZF-6235) 5.1.46. Resolved an issue with Bonjour Gateway that would cause the service to stop and require a ZoneDirector reboot to restart it. (ID ER-1145) 5.1.47. Resolved an issue that could cause unauthenticated Hotspot clients to be unable to browse to a Walled Garden site when the site was configured as a domain name. (ID ER-1097) 5.1.48. Resolved an issue that could cause dual-band APs to return the following error message: findchannel:830 Couldn't find matching channel for chan(116) flags(0X80100) when the 5GHz radio is turned on. (ID ER-963) 5.1.49. Improved solution for AP loop detection mechanism. (ID ER-1043) 5.1.50. Resolved a timing issue with Access Points sometimes incorrectly detecting a loop as stations roam between APs. (ID ER-920) 5.1.51. Resolved an issue that could cause standalone ZoneFlex 7982 APs to require a reboot to reconnect to FlexMaster after disconnection when APs are behind a NAT device. (ID ER-623) 5.1.52. Resolved an issue with certain APs in high-density environments that could cause them to reboot when low on memory. This fix applies memory node count adjustments to prevent further reboots. (ID ER-813, ER-614) 5.1.53. Resolved an issue that could cause ZD lose its IP address. When a management interface is enabled, the default gateway is not mandatory for this interface. (ID ER-558)

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

5.2. ZoneFlex Access Points

5.2.1. Enhancements
5.2.2. ZoneFlex 7441 802.11n DAS Access Point The ZoneFlex 7441 DAS AP is intended for installation in an in-building distributed antenna system (DAS) and can be co-located with other carrier or public safety services. The ZoneFlex 7441 can be operated in standalone mode, or controlled by a ZoneDirector controller or FlexMaster server.

5.3. FlexMaster
5.3.1. Enhancements
5.3.2. Support for new AP: ZoneFlex 7441. 5.3.3. Support for new ZoneDirector 9.7 features: Client Isolation, Ekahau BLINK, Autonomous WLAN type. 5.3.4. Indoor Floor Plan enhancement. Indoor floor plans can be added to the Google Map view to provide details on the physical placement of the access point and their operational status. This feature adds an expandable icon to the outdoor map that zooms into floor plan view. Drag and drop tools are provided to allow easy placement of the ZoneDirector and access points. (ID ZF-2493) 5.3.5. FlexMaster Archive of ZoneDirector Backup to FTP FlexMaster now provides backups of ZoneDirector configuration files to a remote FTP server. 5.3.6. Improved AP count with ZD N+1 Backup. 5.3.7. Enhanced FlexMaster handling of ZoneDirector station statistics to prevent loss of the latest station stats under certain conditions. (ID SR-19) 5.3.8. Addition of Bahrain, Kenya and Qatar country codes. 5.3.9. The Download Full Logs function now includes MySQL DB error logs. (ID ZF3303) 5.3.10. Configurable FM address while sending email. 5.3.11. Top Bar-Graph link to AP Trend/Client Trend. 5.3.12. Record user login IP address in FM events. 5.3.13. Configurable report uploading to a specific FTP folder.

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5.3.14. Statistics Enhancements The following statistics reports have been consolidated into new reports:
Old Report Report -> Capacity -> AP Traffic Tx Report -> Capacity -> AP Traffic -Tx/Rx Report -> Capacity -> AP Traffic Rx Report -> Capacity -> Client Traffic Tx Report -> Capacity -> Client Traffic -Tx/Rx Report -> Capacity -> Client Traffic Rx Report -> Device View -> ZoneDirectors Report -> Device View -> Connected ZoneDirectors Report -> Device View -> Disconnected ZoneDirectors Report -> Device View -> All Access Points Report -> Device View -> Connected Access Points Report -> Device View -> Disconnected Access Points Report -> Device View -> All Access Points Report -> Device View -> ZoneDirectors New Report

5.3.15. The following reports have been replaced by or merged into other statistics reports to consolidate information: Report -> Device View -> AP with no user connectivity Report -> Capacity -> AP Actual Throughput Tx Report -> Capacity -> AP Actual Throughput Rx Report -> Capacity -> Client Actual Throughput Tx Report -> Capacity -> Client Actual Throughput Rx

5.3.16. Resolved Issues

5.3.17. Reporting usability improvements. (ID ZF-2492) 5.3.18. Timeline Graphing improvements. (ID ZF-2491)

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6. Caveats, Limitations and Known Issues

This section lists the caveats, limitations, and known issues for FlexMaster, ZoneDirector and ZoneFlex Access Points in this version. Please also refer to previous (e.g., 9.5, 9.6) Release Notes documents for previously documented caveats and limitations.

6.1. ZoneDirector
6.1.1. Web Interface
6.1.2. ZoneDirector release 9.7 supports the following Web browsers: Firefox 3.0 and later Internet Explorer 7, 8, 9, 10, 11 Chrome 5.0 and later (Not recommended for performing upgrades.)

6.1.3. General
6.1.4. APs may not be displayed properly in all AP groups under certain conditions. (ID ZF-3675) 6.1.5. The active Smart Redundancy ZoneDirector 3000 may fail to upgrade when free memory is less than 120 MB, even if there is about 230 MB memory in cache. (ID ZF-6496) Workaround: In a Smart Redundancy configuration, the active device first upgrades the standby device before upgrading itself. If the active device is low on memory, first Failover to the standby and reboot the original active device to free up memory. Then perform the upgrade from the original standby (now active) ZoneDirector. 6.1.6. ZoneDirector 3000 is not recommended for SmartCell Insight deployments due to memory limitations. Currently, Ruckus recommends using ZoneDirector 5000 only; ZoneDirector 3000 will be supported in future releases. (ID ZF-6146) 6.1.7. Spectrum analysis is not supported with IPv6 addressing. (ID ZF-4182) 6.1.8. The standby Smart Redundancy ZoneDirector may fail to sync configuration from the Active ZoneDirector after upgrading to this release if the standby device has loaded a backup configuration file before upgrading. (ID ZF-2950) Workaround: Factory reset the standby device prior to upgrading. 6.1.9. iOS 6 devices may be unable to authenticate to a Hotspot WLAN with an HTTPS login page using Safari browser, if the SSL certificate is not a thirdparty certificate or the certificate is expired. This is due to a change in the way iOS handles SSL certificates. (ID ZF-2392) 6.1.10. iOS devices cannot discover Airprint after upgrading ZoneDirector from a pre9.7 GA build (155, 200, 219) to 9.7 GA build (220) if the _universal._ipp._tcp service type has not be configured. (ID ZF-6480)

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6.1.11. When a user deletes Bonjour Gateway rules in an active Smart Redundancy ZoneDirector, the rule deletion does not properly sync to the standby device. (ID ZF-6463) Workaround: Disable then re-enable Bonjour Gateway after failover if you encounter this issue. 6.1.12. When two Apple TVs connected to different APs advertise the same name in different VLANs, the latest responder cannot proxy to the destination VLAN. (ID ZF-6358) Workaround: Change the Bonjour service name for one of the Apple TVs so that they do not conflict. 6.1.13. If two WLANs with the same name but different WLAN IDs exist on two Smart Redundancy ZoneDirectors, and these WLANs are in a custom WLAN Group rather than the default WLAN group, the standby ZoneDirector may fail to synchronize its configuration with the active ZoneDirector. (ID ZF-6251) Workaround: Factory reset the standby ZoneDirector before synchronizing configuration. 6.1.14. Under certain specific conditions, RADIUS Accounting server failover to the backup server may fail. This issue only occurs if failover happens twice within a short time period (the first failover is always successful, the second failover back to the original active server may fail under certain conditions). (ID ZF6117) Workaround: Adjust the Request Timeout and Max Retries values if you encounter this issue. 6.1.15. DHCP Option 82 changes that were introduced in release 9.5.3 are not included in this release. APs that were running 9.5.3 with Option 82 enabled may be unable to insert Option 82 after upgrading to 9.7. (ID ZF-6009, ZF6499, ZF-6543)

6.1.16. Smart Client Single Redirection

6.1.17. Smart Client single redirection is not supported when APs are behind NAT. (ID ZF-3880) 6.1.18. Smart Client is not supported with IPv6. (ID ZF-3864)

6.1.19. Client Isolation

6.1.20. Some non-ARP packets (such as IGMP, NBNS, etc.) may still be passed when client isolation is enabled. (ID ZF-4490) 6.1.21. Some functions of the Mesh Packet Forwarding Filter (MPFF) do not function properly after upgrading to 9.7 due to changes in the way Client Isolation interacts with the MPFF. (ID ZF-4411) 6.1.22. The Client Isolation Whitelist feature is designed for whitelisting wired stations; putting a wireless a stations MAC or IP address into a client isolation whitelist will cause the station to become an "island". (ID ZF-4096)

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6.1.23. MPFF (Mesh Packet Forwarding Filter) has been replaced by the Client Isolation feature. When upgrading from 9.6 to 9.7, if ZD had MPFF enabled, all the WLANs will automatically be marked as Client-Isolation enabled. If one is setting up a new mesh network in 9.7 and wants to emulate the MPFF feature, mark all service WLANs as Client Isolation enabled. By doing so, clients connected to a WLAN cannot spoof the MAC address of core network devices such as default gateways and DHCP servers. Also, these clients cannot receive frames from any device other than the specified list of core network devices. Therefore, clients cannot communicate with each other. All of the above behavior remains the same as under MPFF. One difference is that some mesh links (depending on the exact topology) might have higher link utilization when isolated clients send a large amount of broadcast frames.

6.2. FlexMaster
6.2.1. Web Interface
6.2.2. FlexMaster release 9.7 supports the following Web browsers: Firefox 3.0 and above Chrome 5.0 and above Safari 5.1.7 and above

6.2.3. Ruckus recommends using the latest version of Firefox, Chrome or Safari browser for FlexMaster administration. 6.2.4. Internet Explorer 7 is not supported due to critical compatibility issues (ID ZF736/738/BUGZ-10434) 6.2.5. IE 8, 9 and 10 are supported but are not recommend due to several UI compatibility issues (ID ZF-622/293/689/691/848/880/891/3818/3798/3797)

6.2.6. General
6.2.7. Dashboard graphs and Report views may display inconsistent client data due to different processes running at different intervals. Depending on the number of APs and clients, FlexMaster may require several minutes to complete the update process, during which time the client counts displayed may be inconsistent. (ZF-3824, ZF-3422) 6.2.8. Changing VLAN based QoS on the AP Device View Ethernet Ports configuration page may fail to properly change the settings on the AP port. (ID ZF-3993) 6.2.9. Moving APs between ZoneDirectors or redundant ZD failover will cause inconsistency between FlexMaster # of reboots report graph and its table view. (ID ZF-3872) 6.2.10. FlexMaster may display incorrect standalone AP uptime/downtime statistics. (ID ZF-3574) 6.2.11. FlexMaster will only update the dashboard data and user custom views for users who have logged in within the last 3 days. (ID ZF-4186)

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

6.2.12. The Indoor Map can only support up to 3,000 APs in Report > Device > All Access Points report. (ID ZF-2883) 6.2.13. Enabling the 5.8G feature and selecting a 5.8GHz channel in the same template will cause the task to fail. (ID ZF-4461) 6.2.14. Administrators should sync the FlexMaster time with the ZoneDirector time prior to generating reports to ensure the reports display the correct time.

7. Interoperability Information
ZoneDirector and ZoneFlex APs use standard protocols to interoperate with thirdparty Wi-Fi devices. Ruckus Wireless qualifies its functionality on the most common clients. The following client operating systems have been tested for compatibility with this release (for specific OS and browser limitations, including compatibility with ZeroIT, see sections 7.1 and 7.2 below): PC OS: Windows XP Pro Windows XP pro SP2 Windows XP Pro SP3 Windows 7 Ultimate Windows 7 Home Windows 7 Pro Windows 8 Mac OS 10.6.8 Mac OS 10.8.4 Mac OS 10.9 iOS (5.1.1, 6.0.1, 6.0.2, 6.1.3, 7.0.4) Android (1.5, 2.1, 2.3.5, 4.0.3, 4.0.4, 4.1.2, 4.2.2) Windows Phone (7.5, 8) BlackBerry OS 10

Smart Phone/Tablet OS:

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Ruckus Wireless ZoneFlex version 9.7 Release Notes

7.1. Zero-IT Compatibility with Client Devices

ZD software version:9.7.0.0.220
Note: Y = Support ; N = Not Support OS IOS 5.1.1 IOS 6.1.3 IOS7 beta3 Mac OS(10.6.8) Mac OS(10.8.3) Comments WPA/WPA2 WLAN+DPSK 02.1x EAP(external Radius serve 802.1x EAP(internal server) step1 step2 step3 step1 step2 step3 step1 step2 step3 Y Y N(ZF-2888) Y Y N(ZF-2888) Y Y N(ZF-2888) ZF-2888:IOS clients not connecting to Zero-IT WLAN Y Y N(ZF-2888) Y Y N(ZF-2888) Y Y N(ZF-2888) automatically.(ZF-2888) Y Y N(ZF-2888) Y Y N(ZF-2888) Y Y N(ZF-2888) ZF-4522:ZeroIT script will not download when using Chrome on Y Y Y Y Y Y Y Y Y ZF-4699:Mac OS 10.7 and 10.8 can not automatical connect to Y Y Y Y Y N(ZF-4699) Y Y N(ZF-4699) 802.1x EAP wlan after installed Zero-IT script ZF-2893:Run new version Zero-IT file will popup an error when andriod device already installed a old version Zero-IT application. ZF-3384:Samsung glaxy note2 default browser will show "Access Error:404" when download Zero-IT file

Zero-IT

Android(4.1.1,4.2.2)

Windows xp Windows 7

Y Y

Y Y

Y Y

Y Y

Y Y

Y partial support (ZF-2366)

Y Y

Y Y

Y Y ZF-2366:After install 802.1x wlan Zero-IT,windows7/8 client connect to this wlan need to manual input authentication username/password ZF-6128:When Dell E6430 laptop connect to onboarding network doesn't select "connect automatically" option,Zero-IT cannot work fine. ZF-2366:After install 802.1x wlan Zero-IT,windows7/8 client connect to this wlan need to manual input authentication username/password ZF-6283:Surface Pro(win8.1) can't not connect to 802.1x wlan ZF-6230:Zero-IT file cannot run on surface RT with Windows RT

Windows 8

partial support (ZF-2366)

Windows 8.1

partial support (ZF-2366)

Windows RT 8.1 Windows phone 7.5 Windows phone 8 BlackBerry OS 10

N N N N

N N N N

N N N N

N N N N

N N N N

N N N N

N N N N

N N N N

N N N N

ZF-2975:Zero-IT not support on windows phone 7.5/8 Zero-IT not support on BlackBerry OS

step1:Download Zero-IT file step2:Install Zero-IT script step3:Automatically connect to the appropriate SSID

7.2. Client Interoperability Issues

7.2.1. Zero-IT is not supported on BlackBerry OS. 7.2.2. Internet Explorer 10 is not fully supported for ZoneDirector Web interface administration. (ID ZF-3684, ZF-4435, ZF-2082) 7.2.3. Samsung Galaxy Note 2 default browser will show "Access Error: 404" when downloading the Zero-IT file. (ZF-3384) Workaround: Download another browser from the App store (e.g., Chrome). 7.2.4. Guest WLAN popup window closes after a MacBook client is authorized. (ID ZF-3372) 7.2.5. Zero-IT is not supported on Windows Phone 7.5 and Windows Phone 8. (ID ZF-2975) 7.2.6. Running a new version Zero-IT file will produce an error when an old version Zero-IT application has already been installed on Android devices. (ID ZFPage 19 of 20

Ruckus Wireless ZoneFlex version 9.7 Release Notes

2893) 7.2.7. iOS clients are unable to connect to Zero-IT WLANs automatically. The user must manually disconnect the clients from the "Provisioning WLAN" and then the clients will be able to connect to the Zero IT WLAN. (ID ZF-2888) 7.2.8. Clients running Mac OS 10.7 or 10.8 are unable to automatically connect to 802.1X WLANs when the Zero-IT configuration file is run. (ID ZF-4699) 7.2.9. The "Cancel" operation in Configure > Maps causes IE9 to crash. (ID ZF3597) 7.2.10. Highlighting the Name/Description field of the System Default AP Group will cause IE 9 to hang. (ID ZF-3605) 7.2.11. Manual input of username/password is required on Windows 7/8 clients connecting to an 802.1X WLAN after installing the Zero-IT application. (ID ZF2366) 7.2.12. Clients running Mac OS 10.6.8 and 10.8.2 and either Safari or Firefox browser are unable to display ZoneDirector HTTPS pages when using IPv6 addressing. (ID ZF-2154) 7.2.13. Kindle Fire clients are unable to download the Zero-IT configuration file. (ID ZF-1262) 7.2.14. DPSK generation is not supported for Safari 6 browser. (ID ZF-826, ZF-871) 7.2.15. Duplicated AP group entries when using Safari browser. (ID ZF-1116) 7.2.16. Web pages may be slow to respond when monitoring 3,000 APs using IE 9. (ID ZF-775) 7.2.17. HP C4780 printer occasionally refuses to connect to 7363 AP until the ZD is rebooted. (ID ZF-1195) 7.2.18. Apple clients connecting to a Guest WLAN using the BYOD Onboarding Portal do not automatically get connected to the Guest WLAN unless the Bypass Apple CNA Feature is enabled. (ID ZF-4569) 7.2.19. The Zero-IT script will not download when using Chrome browser on iPad. (ID ZF-4522, ZF-4649, ER-749) 7.2.20. Windows Surface Pro tablets running Windows 8.1 cannot connect to an 802.1X WLAN using local database authentication after installing the Zero-IT file. (ID ZF-6283) 7.2.21. Windows Surface RT tablets running Windows RT cannot run the Zero-IT file. (ID ZF-6230)

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