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By: Matt Morse | Posted: October 19, 2009 at 8:42 AM Add Comment | Share It | Category: SharePoint Server
Note: The contents of this post are based on the SharePoint Server 2010 technical preview, and are subject to change without notice. Microsoft has invested in a number of areas in SharePoint Server 2010, and many of those investments are aimed at making SharePoint an even more serious contender in the ECM space. This post will be an overview of the new records management capabilities of SP2010; I will follow this with a detailed treatment of a number of the areas that are mentioned below.
Once declared a record, a doc is subject to a different set of policies (more on this below), a different set of permissions (e.g. which users may edit/delete documents), and to the standard record hold functionality.
The second major integration point with information management policy is that there are now predefined actions related to records management. In the example below, I can configure my policy to automatically submit a document to a record center at a specific time in this case, two years after the Contract Date.
Theres also an action that will declare a document as a record without submitting it to a record center, leveraging the new in-place RM features.
In short, its now possible to merge a record declaration and organization str ategy with the retention and management policies of the front-end systems. Like many of the other items mentioned here, this is functionality that is possible in MOSS only with significant development effort.
A second significant improvement to the routing rule configuration is the ability to route to locations outside of the current record center site. In MOSS, default routing rules can only send documents to libraries within the current site. (You can extend that functionality by creating a custom record router, but that involves some development.) In SP 2010, the destination location may still be a local document library or it may be any other site within the site collection that has a content organizer specified. (More on content organization in a future post.) Note the Browse button in the image below.
The third significant change is the ability to have more control over the folder naming when documents are placed into document libraries. In MOSS, folders are named somewhat randomly based on the date of submission to the record center. This ensures that the number of documents in a given view is kept low, but doesnt provide a logical structure for navigation. In the image above, you can see the option to specify a foldering strategy based on the values provided in the metadata. So in the Contract example, I can choose to have all contracts with the same client end up in the same folder; when a new client contract comes along, a new folder wi th that clients name will be created automatically. This has positive implications not only for visual navigation, but for search relevance, as well.
Ability to serialize documents by a unique document ID, then find documents by that ID. Ability to declare sets of documents together as a record. (See an introduction to document sets here.) Ability to export a summary file plan spreadsheet from a record center summarizing the rules in place there. Ability to copy documents on a hold to a specific SharePoint location. Ill cover many of these details in future posts.
Summary
Microsoft has invested heavily in Records Management in SharePoint 2010, and organizations who have an investment in SharePoint would do well to evaluate its capabilities. I dont think it will outperform point solutions on a feature-by-feature basis in the RM space, but there is significantly more functionality than was present in the SharePoint 2007 version enough that I think it will meet the standard needs of many companies. After all, one significant benefit of SharePoint is precisely that its not a point solution, but rather a platform that provides a breadth of solutions common to many organizations. It may not be the strongest option in each specific area, but the sum of the options that it provides makes it a great value for small offices and enterprises alike.