Escolar Documentos
Profissional Documentos
Cultura Documentos
Business Case
Upgrading IIS
Team B
UPGRADING IIS
PAGE 1
Table of Contents
EXECUTIVE SUMMARY ....................................................................................................................................................................... 3 1. 0 REVISION HISTORY ....................................................................................................................................................................... 4 PROJECT OVERVIEW ........................................................................................................................................................................... 5 1.1PROJECT OVERVIEW .................................................................................................................................................................................. 5 1.2 PROJECT DESCRIPTION .............................................................................................................................................................................. 5 1.3 ALTERNATIVES CONSIDERED................................................................................................................................................................ 7 1.4 RECOMMENDED SOLUTION........................................................................................................................................................................ 7 1.5 RISKS ...................................................................................................................................................................................................... 8 PROJECT DESCRIPTION ....................................................................................................................................................................... 9 2.1 PROJECT BACKGROUND AND OPPORTUNITY ................................................................................................................................................. 9 2.2 BUSINESS NEEDS ...................................................................................................................................................................................... 9 2.3 PROJECT OBJECTIVES................................................................................................................................................................................. 9 2.4 ORGANIZATIONAL BENEFITS ..................................................................................................................................................................... 10 2.5 PROJECT SCOPE...................................................................................................................................................................................... 11 2.6 OUT OF SCOPE ....................................................................................................................................................................................... 13 ALTERNATIVES AND COST/BENEFIT ANALYSIS ................................................................................................................................ 14 3.1 LINUX OPERATING SYSTEMS..................................................................................................................................................................... 14 3.2 WINDOWS 8 OPERATING SYSTEM ............................................................................................................................................................ 15 3.3 ALL WIRELESS NETWORK......................................................................................................................................................................... 15 3.4 COMPARISON ........................................................................................................................................................................................ 16 3.5 RECOMMENDED ALTERNATIVE ................................................................................................................................................................. 16 PROJECT RISK ASSESSMENT ............................................................................................................................................................. 17 REFERENCES ...................................................................................................................................................................................... 18
UPGRADING IIS
PAGE 2
Executive Summary
Upgrading IIS
Executive Summary:
IIS is an international company that will benefit from consolidation of networks in three major locations, London, Shanghai and Dallas. They have been in business for 17 years, continuing to expand. The current network has essentially been pieced together with a mix of different vendor and standards. There are many advantages to fully upgrading the current system, such as increasing productivity and efficiency, reducing cost and securing the integrity of the business needs. With all new equipment, the system will be more manageable, reliable, compatible and user friendly. IIS requires secure, private communications externally as well as internally, with a growing need for security so the company can easily share information between sites. Operating costs will significantly decrease and time will be saved due to more efficient equipment. Communications will be improved amongst staff and customers. One of the savings will come from a VoIP phone system eliminating the need for a PBX or the PSTN. Next, the implementation of an in-house email system will help secure confidential communications both internally and externally. The email system will come about through Microsoft Exchange Server with Outlook. The recommended solution for the WAN connection will be IPSec/VPN over Internet with a secondary connection for redundancy utilizing Frame-Relay with Point-to-Point Protocol (PPP). This solution will allow for a secure tunnel for voice and data transfer between sites along with a backup connection for authentication of Frame-Relay PVCs (Permanent Virtual Circuit) as the fail over solution. This type of circuit establishes a physical connection between two sites eliminating the need to set up a connection. Risks involved with this project are security risks involved with setting up the new network and consideration of highly sensitive data and information within the time frame allotted (6 Months). Email is another point of concern regarding risks for this project, as communications between sites needs to be confidential and secure of breaches. Other risks will include: Project Management inefficient Delays resources, personnel Backup power supply Insufficient training Lack of support
UPGRADING IIS
PAGE 3
Section
1. 0 Revision History
Provide as much detail as possible. Individual component grades will be calculated based on the provided information in the revision history.
Revision
1 2 3 4 5 6 7 8 9 10
Date
11/16/2013 11/19/2013 11/22/2013 11/23/2013 11/21/2013 11/24/2013 11/27/2013 11/28/2013 12/1/2013
Author
Bobby Ryan Ryan Bobby Chad Jodi Chad Ryan Bobby
Description
Sections 1.1, 1.2, 1.3, 1.4, 1.5, 2.1, 2.2 Section 2.3 Section 2.4 Sections 3.1, 3.2, 3.3 Sections 2.5, 2.6 Sections 4.1, 4.2, Executive Summary Section 2.5 Updated sections 2.2, 2.3, 2.6 Updated sections 1.2, 2.3, 2.5, 3.5, 4.1, 4.2, Executive Summary, Diagram
UPGRADING IIS
PAGE 4
Section
Project Overview
UPGRADING IIS
IPSec/VPN Router Wireless AP Firewall/DMz IPSec/VPN EdgeRouter Frame-Relay IPSec/VPN Branch router
Switch Rack
Vlan 10 Admin
VLAN 20 Sales
VLAN 30 Marketing
VLAN 40 HR
VLAN 50 Engineering
Along with coordinating the VLANs to allow communication between branches through route configuration (subinterfaces) the remote users and sites will utilize IPSecVPN over Internet for a secure tunnel to communicate through. In the past there has been a mix of technologies that the network had to accommodate to function properly. This mix included Windows, Mac and Linux. The new infrastructure needs to be compatible with a cross platform of systems if needed. With an upgrade of this magnitude it is evident that an overhaul of the phone system must also be included in the project. The new system will incorporate a VoIP system managed by Cisco Agent Desktop software running through the server farm. In conjunction with new Cisco 6900 IP phones the VoIP system will bring down costs that are generally associated with a traditional PBX system with the PSTN. The benefit behind such a move will increase productivity and efficiency by centralizing a headquarters, warehouse and prototype manufacturing facility under one roof. Next, the upgrade will include a more secure and robust WAN connection between IIS headquarters and their branch divisions in Fairfax, London and Shanghai. The proposed alternatives in this business case will address the new Corporate Office in Dallas, the Defense Division in Fairfax, a support and distribution center in London and the manufacturing division in Shanghai. The customer contacts at IIS will be Jay Susich (CEO) and Faye Moore (CFO). Team B has been put in charge of responsibilities for the network improvements and upgrade. Team members include: Team Leader Bobby Delee
UPGRADING IIS PAGE 6
Depending on the needs and cost restrictions will decide which PBX version is right for the business, but due to high costs of all PBX systems it was dismissed in this business case. 1.3.3 Alternative 3- VoIP VoIP (Voice over Internet Protocol) is the method of delivering voice communications over IP networks such as the Internet. With the aid of signaling protocols and session control, VoIP due to its lower costs is gaining in popularity. The advantage with VoIP is that it takes an analog signal and converts it to a digital format and transmits over a packet switched network such as the Internet. This type of communication can take advantage of the existing Internet connection and use it to combine voice, video and data over the same medium, therefore converging the communications and eliminating the need for the existing traditional phone lines.
UPGRADING IIS
1.5 Risks
One of the major risks associated with this upgrade is a breach in security. Given that IIS has a defense division in Fairfax VA that deals with highly classified materials, theres need for a secure mode of communication between this branch and all the other locations. In the past this location has kept its work isolated from the rest of the company, but that is counterproductive from what IIS is moving towards. With a robust WAN connection along with a secure VPN, IISs defense division should feel more secure about sharing its information. Another risk is in the current email situation. In moving forward with the upgrade a recommendation was put in place to have an internal email system replace the mix and match of hosted emails that the employees are using. By implementing an Exchange server in conjunction with Outlook, threats by-way of email can be minimized. Vulnerabilities such as these cost the organization time and money, so its important to be focused on what the needs of the organization are. Milestones must be put in place to ensure the flow of how the network is coming together. For example, if the wiring specialists delay the project then the next phase is also delayed and so on. With a six month time period, its important that all phases are kept on track. So, with the aid of a Gantt chart, markers as to when one phase of the project begins and another finishes is vital for a smooth transition. Lack of, or the misallocation of resources will deter when different phases of the project are to occur.
UPGRADING IIS
PAGE 8
Section
Project Description
UPGRADING IIS
Meet with Vendors and contractors o Cabling install Approve purchasing Purchase equipment o 9 Cisco Catalyst 2960 POE switches o 3 Cisco Catalyst 3560 layer 3 switches o 1 Cisco 2600XM Router o 1 - Cisco 2500 WLAN controller o 1 Aironet 3600 Series AP (10 pack) o Cisco 6900 Series IP Phones o Dell Inspiron 660s Purchase Software o Microsoft Office 2010 o Microsoft Exchange Receive equipment Contractors complete wiring Configure and install equipment o Cisco 2600XM o Cisco 3560 o Cisco 2500 WLAN o Aironet 3600 APs o Cisco 6900 IP Phones o Dell Inspiron Desktops Test equipment Test environment Configure software needed o Exchange o VPN Complete for use Revisit for evaluation
Intangible benefits: Increased efficiency by consolidating to one building Improved communication among staff with a corporate email system
PAGE 10
UPGRADING IIS
Improved communication with customers by using VoIP phones with call management software Ability to share information without the fear of losing its confidentiality, integrity or availability because of a secure high performance network Increase in employee moral Increased customer satisfaction Enhanced ability to meet business goals
network
UPGRADING IIS
Securing Network
Function: Security is a vital necessity for IIS to maintain integrity and confidentiality between sites
UPGRADING IIS
PAGE 12
Technology: Setting up packet filtering and firewall at edge router along with using IDS( Intrusion Detection System, IPS( Intrusion Prevention System), DMZ, PAP( Password Authentication Protocol), CHAP (Challenge Handshake Authentication Protocol), IPSecVPN Timeframe: Setting up and configuring security measures will take approximately 2 weeks Project team: All locations have specified Team B
Training of Personnel
Function: Staff and user training at each site will allow for coordinated management between branches. Technology: Dallas site will create training video for branch locations. Timeframe: Training for network upgrade and infrastructure overhaul will take approximately 2 weeks Project team: Each location has a specified Team B for training purposes.
UPGRADING IIS
PAGE 13
Section
available as to server and office applications such as Apache server and OpenOffice, which is comparable to MS Office 2010. The cost savings of installing Linux instead of Windows 7 Professional on a Dell I660 machine and using Open Office instead of Windows Office 2010 for 1103 machines would be: $109*1103 + $373* 1103 = $531,646.00
3.2.2.2 Benefits The benefit to running Windows 8 across the network would be to create a more user friendly OS for everyone to use. This would increase efficiency and productivity by utilizing a happier work environment for employees. Although the new OS would require user adjustment as compared to Windows 7, the benefits outweigh the disadvantages. The newer OS is cheaper by far and has many improvement over Windows 7, with more installed memory and processing power as compared to systems of just five years ago. Improvement may include: Faster startup times Cloud incorporation App store Heightened security Touch screen capability
The cost associated with an all wireless network would include the Dell I660 desktop running the OS of choice through Cisco 2500 wireless LAN controller with Aironet 3600 series access points. 3.3.2.2 Benefits The benefits would come from not having to wire every terminal throughout the network, thus saving an additional $16,000 in cabling Wireless network will be set up with a wireless LAN controller (Cisco 2500) $761 each, plus Aironet 3600 series access points (10pack) $9,870
3.4 Comparison
Both Linux and Microsoft have their advantages for running the network. Depending on the business of the company will ultimately decide which OS is right for the job. Linux provides Open Source products which are free of charge and freely available to anyone and with a wide array of distros to choose from, users can utilize an OS that works for them. Microsoft provides an out of box solution for an OS, which is compatible with most software products. Windows 7 Professional gives the option of running on different hardware and vendor specifications. With a fast and stable OS, Windows 7 Professional offers greater compatibility between the applications and devices that an enterprise depends on. In an all wireless network, users are not confined to being cabled into their cubicles. Users are free to roam from one end of network to the next without the need to be tied down. With more and more companies moving toward a BYOD network, users can take advantage of using their laptops, tablets and PDAs with a secure connection.
UPGRADING IIS
PAGE 16
Section
4.1 Risks for Project and Each Alternative There are a number of risks associated with setting up an entire network from scratch. These may come as: Change in technology. This can come in the form of users being disinclined to learn a new way of doing things or trying something different. The business needs of the company are not being met. WAN connection may not suit what business was designed for. Securing the confidentiality and integrity of communications traveling between sites and within network. Completing network upgrade within 6 month time period. Email system may not work between sites Efficiency and productivity of employees may not meet expectations
Project risks vary from not completing portions of the project on time to improperly installed and configured equipment. Other risks are not completing the project on time, creating difficulties for IIS staff. There are other risks involved, such as inadequate training of new software once installed, or a disagreement of which vendor to utilize once the specific equipment and services are chosen.
4.2 Consequences of Failure There are a number of vulnerable risks that if left unattended could lead to unacceptable consequences such as: Breach in security Lack of availability in: o Communication between sites (email) o WAN connection o Secure connection (VPN) o Bandwidth o No redundancy in WAN connection(secondary fail over) Milestones not being met, such as: o Cabling not installed properly or on time o WAN connection - ordered and established o Installation of new devices, properly configured and on time o VoIP system not functioning on time o Email system not functioning properly or on time
If any of the components of the project fail, it will be bad for the entire company. The network, the equipment, how the communication is delivered, all are important to ensuring success of this project. If the network is not set up securely, there will be breaches in privacy and can lead to a lot of financial distress for the IIS. The reputation this company has earned will be tarnished and it could lead to negative consequences for the company. If the installation of equipment is not done correctly, it will create project delays and unnecessary further financial costs. Not completing the project on schedule will also create additional financial strains on the company.
UPGRADING IIS
PAGE 17
REFERENCES
UPGRADING IIS
PAGE 18