Course Assessments: BE2601 Principles of Management S2, AY13-14

BE2601 PRINCIPLES OF MANAGEMENT S2, AY13-14 COURSE ASSESSMENTS & OTHER KEY ESSENTIAL INFORMATION
Prepared by Dr. Kumaran Rajaram

S/No 1. 2. 3. 4. 5. 5. 6. 7. 8. 9.

Content Course Learning Objectives Course Assessments Course Assessment Plan Reading and References Penalties and Academic Integrity Further details on Class Assignments and Class Activities E-Learning Week Project Work Report and Group Presentation Ethical Reasoning Assignment (Case-Study) Participation in Active-Learning Activities

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Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Course Learning Objectives This course ensures that the students understand how: Managers manage business organizations in the dynamic global environment Organizations develop and maintain competitive advantage Business decisions are made using various tools and techniques to remain competitive Managers use problem-solving strategies and critical thinking skills in real-life situations Different areas of the business (i.e., Manufacturing/Service, Marketing, Finance and Human Resource Management) that support the vision and mission Managers implement successful planning

Amongst the above, the following primary managerial soft skills are developed: Problem-Solving and Decision Making Teamwork & Interpersonal Skills Ethical Reasoning Skills Interpersonal competencies to motivate self and inspire others Communication skills

Course Assessments Components Knowledge Acquisition Final Exam (closed book) Motivation & Development of Self & Others Participation in Active-Learning Activities Ethical Reasoning Assignment Report (Case-Study) Problem Solving and Decision Making Project Work and Communication, Teamwork & Interpersonal Skills Presentation (including Peer Appraisal) Total (*) Assessment rubrics will be used. Weightage 50% 10% (*) 10% (*) 30% (*) (20%: Report; 10%: Presentation) Individual/Group Individual Individual Individual Group

100%

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Assessment Plan Course Learning Goals & Objectives Knowledge acquisition: Understand how managers manage business organizations in the dynamic global environment Understand how organizations develop and maintain competitive advantage in the global environment Ethical Reasoning: Understand how to identify ethical issues Learn to apply sound ethical reasoning in developing solutions Assessment Methods

Final Exam Students are required to sit for a closed-book exam

Assignment Report (Case-Study)* (Ethical Reasoning Assessment rubric will be used) Students are required to analyze a workplace ethical dilemma and propose a future action plan Participation in Active-Learning Activities* (Motivation & Development of Self & Others Assessment rubric will be used) Students are required to consistently participate and contribute through the activelearning activities Project Work (Presentation)* (Communication, Teamwork & Interpersonal Skills Assessment rubric will be used) Students are required to present their proposed management strategies and practices to sustain an organizations competitiveness while achieving productivity in its business operations

Motivation & Development of Self & Others: Acquire knowledge of issues by searching for information from diverse sources Encourages others by sharing deep knowledge and enriching insights with others

Communication; Team Work & Interpersonal Skills: Learn to communicate well with others verbally so that it clearly expresses the intended message and is understandable and useful to the receiving party Develop competencies and skills needed to function well in team environments Understand the importance of interpersonal skills and effectively applying them in team environments Problem Solving & Decision Making: Understand how business decisions are made to remain competitive in the global environment

Project Work (Report)* (Problem Solving and Decision Making Assessment rubric will be used) Students are required to perform research and analyze the management strategies and practices to sustain an organizations competitiveness while achieving productivity in its business operations *Rubrics will be used to assess the quality of your submissions, which will be posted on edveNTUre for your review. Note: Peer evaluation will be arranged for group-based assignment report and project work to assess the level of contribution of the team members

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Readings and References Primary Textbook: B&S Bateman, T.S. and Snell, S. A. Management: Leading and Collaborating in a Competitive World th McGraw-Hill, 10 ed., 2013 (ISBN: 978-0-07-131803-7) HD31.B328mc 2013 (NTU Business Library)

Other references: J&G Jones, G.R and George, J.M. Contemporary Management, th McGraw-Hill, 7 ed., 2011 (ISBN: 978-0-07-122093-4) HD31.J77 2011a (NTU Business Library) Schermerhorn, J.R, Introduction to Management th John Wiley, 11 Ed., 2011 (ISBN: 987-0-470-64624-3) HD31.S326 2011 (NTU Business Library) Williams, C., Principles of Management th South Western/CENGAGE Learning, 7 Ed., 2013 (ISBN-10: 978-0-538-1111969817) HD31.W722 2013a (NTU Business Library) Robbins S.P. and Coulter M., Management th Pearson, 11 Ed., 2012 (ISBN: 978-0-273-75277-6) HD31.R636 2012 (NTU Business Library) Enron: The Smartest Guys in the Room HD9052.U54 E59 (NTU Business Library)

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WC

R&C

Video

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Penalties and Academic Integrity Coursework will be subjected to the penalties and more importantly governed by NTUs Honor Code and Academic Integrity, which have been spelt out in the Course Outline and reproduced here for your reference: Penalties for assignments Penalties will be imposed for late submissions that are not supported with valid reasons. A penalty of 10 marks will be imposed for each day (24hr block) that the assignment is submitted late. For example, 65 marks would become 55 marks if the assignment is submitted a day late and 45 marks if it is two days late. In order to ensure equity, students are reminded to stay within the word limit set for each assignment. Seminar instructors grading the assignments will stop reading once the word limit has been reached. Academic Integrity Good academic work depends on honesty and ethical behaviour. The quality of your work as a student relies on adhering to the principles of academic integrity and to the NTU Honour Code, a set of values shared by the whole university community. Truth, Trust and Justice are at the core of NTUs shared values. As a student, it is important that you recognize your responsibilities in understanding and applying the principles of academic integrity in all the work you do at NTU. Not knowing what is involved in maintaining academic integrity does not excuse academic dishonesty. You need to actively equip yourself with strategies to avoid all forms of academic dishonesty, including plagiarism, academic fraud, collusion and cheating. If you are uncertain of the definitions of any of these terms, you should go to the academic integrity website http://academicintegrity.ntu.edu.sg/ for more information. And remember, ask your professors when you need any clarification about the requirements of academic integrity in different courses and programmes. Refer to the Student Assignment Declaration Cover Sheet. You are required to submit the declaration cover sheet separately through the e-mail of your respective seminar instructors. Please do NOT attach the declaration cover sheet together with your assignments when submitting via Turn-it-in through edveNTUre.

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Student Assignment Declaration Cover Sheet

This sample of a Student Assignment Declaration can be used as a cover sheet for student work submission. The purpose of the sheet is to remind students of the commitment they made to complete their assignments with integrity and honesty expected of them as NTU students, as defined in the NTU Honour Code. Declaration of Academic Integrity Please sign (for hard copy submissions) or put a tick in the box (for online submissions) to indicate that you have read and accepted the following statements. Your assignment will not be accepted without this declaration. I confirm that: 1. I have read and understood the Universitys Shared Values & Honour Code, information on practices concerning the academic integrity http://academicintegrity.ntu.edu.sg/a-guide-to-academic-integrity/) and that in coursework submission I have worked within its (http://academicintegrity.ntu.edu.sg/shared-values-honour-code/). including the (given in the attached expectations

2. I am aware that failure to act in accordance with the Universitys Shared Values & Honour Code may lead to the imposition of penalties which may include the requirement to revise and resubmit an assignment, receiving a lower grade, or receiving an F grade for the assignment; suspension from the University or termination of my candidature. 3. I consent to the University copying and distributing any or all of my work in any form and using third parties to verify whether my work contains plagiarised material, and for quality assurance purposes.

Name

Date

Signature (for hard copy submissions) (Note: For team work - Write names of all the members and sign. Submit only one form.)

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Further details on assignments and class activities Project Team You are required to form teams comprising of 4-5 members and let your respective instructor have the particulars (i.e., FULL names and contact numbers) of the team members by week 4 (send by e-mail to your respective instructor). Case Studies for class discussions One case study will be discussed in most of the seminar sessions. You are required to read the assigned case(s) prior to coming to the seminar. You will work with your team members and present your work to the class. Further guidelines are as follows: Guidelines for Class Activities (non-graded) A. Cases for Class Activities Instructions: 1. 2. 3. 4. 5. Teams are expected to read the case before coming to class Teams will be allowed to discuss the case for about 20-30 minutes Teams will be required to present their analysis to share with the rest of the teams Teams may also submit their written work for comments (optional) No marks will be awarded for these exercises

Cases: Week 1: A New Manager at USA Hospital Supply (B & S: p. 35) o Answer all the THREE questions Week 2: Wild Water Gets Soaked (B&S, p. 83) o Answer all the THREE questions Week 3: Working Conditions at Wal-Mart (Handout) o Answer all the THREE questions Week 4: Boom and Bust in Telecommunications (Handout) o Answer all the THREE questions : Douglas Conant keeps string up Campbell Soup (J&G, p. 255-56) o Instructor led discussion Week 5: Different ways to compete in soft drink business (J&G, p. 259-60) : How Samsung became a global technology leader (J&G, p. 269-70) o Instructor led discussion Week 6: Willingford Bowling Center (B&S: p.112-113) o Answer BOTH the questions Week 7: Leading the Skies-Air Asia (R&C: p. 585) o Answer all the THREE questions Week 8: Baggage Blunders and Wonders (R&C: p. 318-319) o Answer all the FIVE questions Week 9: The new Frontier for Fresh Food Supermarkets (B&S: p. 427-28) o Answer all the THREE questions : HRM for Generation Y (Handout) o Instructor led discussion Week 10: Lenovo: Changing Structure to Follow Strategy (Handout)

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

o Answer all the THREE questions Week 11: Planet Starbucks (Handout) o Instructor led discussion Week 12: How Pixar creates Quality again and again (B&S:p.344) o Answer all the TWO questions

Note: Please make the assigned article(s) are read before the seminar. B. Group Activities (Topic Discussion; Problem-Based Learning Activity; Group Discussion; Reflective Quiz; Case-Scenario Activity; Game) Topic Discussion: Week 1: Procter and Gamble (Handout)

Problem-Based Learning Activity: Week 2: Managerial Roles (Handout) Week 5: Survival (Handout)

Group Discussion: Week 3: Working Together As a Team (Handout) Week 4: Douglas Conant keeps stirring up Campbell soup (J&G: p.255-56) Week 11: How to enter copying business (J&G: p.213)

Reflective Quiz: Weeks 1 - 12 : True/False, MCQ and/or Short Questions

Case-Scenario Activity: Week 8: Call Centre (R&C, p.538) Week 9: Building a Human Resource System (J & G: p.396)

Game: Week 6: Decision-Making (Handout)

Video Clips Video clips on relevant topics will be shown during some of the lessons. You will be required to participate in discussions on the issues raised in these videos. Reading materials A list of the reading materials are furnished below. You are expected to read these articles in the week indicated against each of these. You can source these articles through the business library e-journal list. List of Readings 1. Teresa M. Amabile and Steven J. Kramer. The Power of Small Wins. Harvard Business Review, May 2011, 70-80. [Week 2] 2. Max H. Bazerman and Ann E. Tenbrunsel, Good People Often Let Bad Things Happen. Why? Harvard Business Review, April 2011, 58-65. [Week 3] 3. Gretchen Spreitzer and Christine Porath, Creating sustainable Performance. Harvard Business Review, January-February, 2012, 92-99. [Week 11] 4. Michael D. Watkins, How Managers Become Leaders. Harvard Business Review, June 2012, 64-72. [Week 7]
Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng Page 8

Course Assessments: BE2601 Principles of Management S2, AY13-14

5. John H., Zenger, Joseph R. Folkman and Scott K. Edinger. Making Yourself Indispensable. Harvard Business Review, October 2011, 85-92. [Week 12] [Available from the Business library/Harvard Business Review (e-journals)] Note: Please make sure to read the assigned article before the seminar. Attendance and Class Participation Your attendance in all the seminar sessions is important. Non-attendance will result in missed class participation and team activities. In order to gain the most out of the seminar-styled lessons, all students are expected to prepare well by going through the required readings/case studies for each lesson, attend all classes and participate actively during the sessions. Make up classes Make up classes will be arranged as and when necessary, which you will be informed in advance. However, if there is a clash with the date and time of the proposed make-up class (s), you may plan to attend any one of the other seminars scheduled for this course. If you plan to attend any other seminar session, you are required to inform the instructor of the seminar (via e-mail) that you are planning to attend with a copy of an e-mail sent to the primary (your own) seminar instructor. Use of EdveNTUre Lecture notes, class assignments/exercises and all other study materials will be posted on edveNTUre. Please make sure to check your course site regularly. The edveNTUre system (blackboard) will also be used for interacting with your team members and seminar instructors. Do ensure that your personal particulars, especially your hand-phone number (if you have one) are updated in adveNTUre. This will allow you to receive urgent messages, e.g. change in timing for lessons, via SMS from your seminar Instructor. E-Learning on Week 10 There will be no physical classes in Week 10, however, students are to self-read the power point slides and notes uploaded on EdveNTUre (Blackboard). Students are to self-attempt the case-study and other exercises that are assigned. Students are to go through a recorded e-lecture and e-learning courseware. Instructors will use the discussion board as a platform to communicate and facilitate the case-study and topic-related discussions as deemed appropriate. Students will be briefed by their seminar instructors prior to Week 10 on how the E-Learning session will be facilitated.

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Project Work (Group) Report (30% of total grade)

Learning Objectives: 1. Evaluate and apply the relevant theoretical management concepts and principles to the context of the question 2. Demonstrate critical thinking, reasoning and evaluative analysis skills by providing supporting justifications and illustrations 3. Communicate, critique and present the research findings 4. Show creative thinking with the inclusion of novel ideas and recommendations with good supporting analysis

In todays dynamic environment, organizations have to learn how to manage and adapt to changes to deliver quality service to their customers, maintain trust and confidence amongst their stakeholders. Perform research to identify and analyze the management strategies and practices of an organization which exemplify how it manages and addresses change to sustain its competitiveness while achieving productivity and stability in its business operations. The following are some possible scope that you could consider examining: Effective Management of Business Operations Strategic Planning for Business Operations: Long-Term Survival and Growth Leadership Quality Management Effectiveness and Efficiency of the Organizational controls and its processes Competitive advantage through Human Resource Management Competition in the Global Market Organizational Structure

Please note that you are to decide on the appropriateness of the above scope based on the problems that you have identified from the selected organization. Focusing on any one (1) of the element is adequate. Alternatively, if your discussion requires a broader scope, it is advisable to keep to a maximum of any 2 elements of the above scope. The time-frame for the case should be examined from its present/current (i.e. real-time) context. You should have the 4 key criteria and its respective scope (furnished below) addressed in your discussion supported with relevant justifications/illustrations. Criteria Define the Problem (s) (20%) Scope Devise Strategies to Solve the Problem (35%) Review and analyze the current strategies put in placed Identifies the problem (s) clearly and thoroughly using the relevant theoretical frameworks/concepts (Note: You should be identifying at least a minimum of 2-3 problems) Demonstrates the ability to construct a clear and insightful problem statement with evidence of relevant contextual factors Identifies strategies for solving the problem that apply within a specific context (Note: The strategies proposed needs to be new or improvised from the existing strategies) Evaluates alternatives that reflect an in depth understanding of the situation

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Assess Implementation Feasibility (35%) Evaluate Outcomes (10%) Discuss how the most appropriate and feasible option (s) is/are selected Develop an action-plan in terms of implementation Assess how well the stakeholders/beneficiaries are involved Considers areas of risks and provides insights in addressing possible sideeffects Proposes management strategies to state how the implementation will be monitored Identifies the stages at which progress should be measured and specifies what results are expected to have been achieved at these stages Reviews potential results relative to the solution defined with thorough, specific considerations of need for further work Concludes with well-grounded and balanced views and incisive summary of findings and discussions

The organization selected must have a workforce of not less than 100 employees. It may be a Singaporebased organization or any regional or global organization. The group can elect to conduct the research through publication or official website search or an interview with the organization. The source/s of the information and data contained in your research must be provided in your report. Below are some possible sources for your project but you are not constrained to pick from this list: Worlds Most Admired Companies Hay Group partners with Fortune Magazine to pick an annual list. Press Releases Singapore 1000 and Singapore SME 1000 Ranking Aon Hewitts Best Employers study annually Singapore HR Award, organized annually by Singapore HR Institute International Enterprise Singapore, formerly known as Singapore Trade Development Board (TDB) Singapore Indian Chamber of Commerce & Industry a) SICCI-DBS Singapore Indian Entrepreneur Award b) SICCI-DBS Singapore-India Business Award c) SICCI-DBS Indian Enterprise Award Business Excellence Awards by SPRING such as Singapore Quality Award, Innovation Award, People Excellence Award HRM Awards Project Proposal Your group is required to submit your project proposal indicating the organization you have identified, the related management strategies and principles which exemplify its approach to manage change and stability to achieve sustainability supported with detailed analysis, evidence and supporting justifications/illustrations. This proposal should be written on one page (A4 size, Times New Roman font size 10). Your proposal must be submitted through edveNTUre (Turnitin) or email to your Instructor by 5 PM, February 21. Your group will be informed whether your proposal is acceptable by February 28. Project Work (Group) Submission Submission date is by 48 hours from the ending time of students respective seminar session in Week 12 through edveNTUre (Turnitin).

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

All sources are to be cited, properly referenced and used correctly inline to Harvard referencing style. Report is to be organized, concise, and have a clear write-up with proper paragraphing Refer to Penalties and Academic Integrity of this Course Assessment document (p. 6) for the Student Assignment Declaration Cover Sheet. You are required to submit the declaration cover sheet separately through the e-mail of your respective seminar instructors. Please do NOT attach the declaration cover sheet together with your assignments when submitting via Turn-it-in through edveNTUre. Upload the 3,000-word essay to Turnitin Assignment for plagiarism check. (Note: Do not use the lecture site. Use your own seminar group website). Submit the final version of your group project work report through edveNTUre to Turnitin Assignment of the seminar you belong to. You will work with your group and submit the report as per deadline advised above.

Project Work (Group) Presentation The presentation will be scheduled on week 12 during the seminar session. The following instructions are to assist as a reference guide for the Project work report and Presentation. Instructions/Guidelines: Group report (20% of the total marks) The Project Work is based on a well analysed and argued written report (group), weighted at 20% and a formal oral presentation (group) of the report, weighted at 10%. The dates for the oral presentation are scheduled in Week 12 during the Seminar session. Further specific time slots for the groups and instructions will be advised by the respective tutors upon term commencement. Format: The research report should be written in 3,000 words with Times New Roman font (size 12) for main text, double-spacing. The work presented must make extensive use and application of appropriate theories or concepts considered within the module and from independent reading of the subject (both textbooks and academic journals). Full reference details (inline to Harvard referencing style) must be included with respect to the academic literature and all other sources of information used (reference to and use of material from the internet such as Wikipedia are not acceptable). The essay should be presented in an appropriate and professional style with a coherent structure, logic and connected line of analysis, evaluation and reasoning. Word limit: 3,000 words. The title page, diagrams, figures, tables, list of references and appendices are all excluded from the word count. You should state the number of words on the front title page of your assessment. Project Work (Report) - Problem Solving and Decision Making Assessment Rubric Criteria Standards Below expectation (Rubric Score: 1-2) - Does not identify the problem/issue clearly - Demonstrates limited understanding of the problem or related contextual factors Meets Expectation (Rubric Score: 3-4) - Adequate scope in identifying the problem/issue moderately - Adequately demonstrates understanding of problem or related contextual factors Above Expectation (Rubric Score: 5-6) - Identifies the problem clearly and thoroughly - Demonstrates the ability to construct a clear and insightful problem statement with evidence of
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Define the problem (20% of overall grade)

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

Course Assessments: BE2601 Principles of Management S2, AY13-14

all relevant contextual factors Devise Strategies to Solve the Problem (35% of overall grade) - Selects a strategy without regard to fit - Does not demonstrate the ability to consider new strategies even if his/her approach is clearly not appropriate - Identifies alternatives that reflect limited understanding of the situation - Adequate strategies adopted - Adequate demonstration in the ability to form a plan and reasonably articulates his/her decision making process - Adequately identifies some alternatives that reflect reasonable understanding of the situation - Adequate amount of assessment performed on stakeholders/beneficiaries involvement - Considers some areas of risks and provides a fair amount of insights in addressing possible sideeffects - Some evidence on how the implementation will be monitored effectively - Identifies some stages at which progress should be measured and specify what results are expected to have been achieved at these stages - Review results moderately in terms of the problem defined with reasonable considerations for further work - Identifies strategies for solving the problem that apply within a specific context - Demonstrates the ability to form a plan and clearly articulates his/her decision making process - Identifies alternatives that reflects an in-depth understanding of the situation - Clearly assess how well the stakeholders/ beneficiaries are involved - Considers areas of risk and provides insights in addressing possible sideeffects - Able to state how the implementation will be monitored effectively - Identifies the stages at which progress should be measured and specify what results are expected to have been achieved at these stages

Assess Implementation Feasibility (35% of overall grade)

- Does not examine how well the stakeholders/ beneficiaries are involved and not able to identify areas of risk and possible side-effects - Does not specify how the implementation will be monitored and controlled - No or minimal indicators or instruments to review or analyze the success of the action

Evaluate Outcomes (10% of overall grade)

- Reviews results superficially in terms of the problem defined with no consideration of need for further work

- Reviews results relative to the problem defined with thorough, specific considerations of need for further work

Group Presentation (10% of the total marks) Each group is given 10-12 minutes for presentation with 5 minutes for question and answer session. There may be another instructor together with the course tutor as evaluators for the presentation session. The group presentation will be based on the group report. There should not be any more than 10 slides (excluding the first title page slide and slides with references included) Each group is allowed to have 4-5 members. You are required to treat this as a real-life management presentation and come well-prepared both mentally as well as physically (i.e. appropriate dress-code).

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Communication Assessment Rubric Criteria Criteria Standards Below expectation (Rubric Score: 1-2) - Central message is not explicitly stated in the presentation - Main points are not clearly identified, audience unsure of the direction of the message - Topic is irrelevant to audience needs and interest - No attempt made to connect topic to audience Meets Expectation (Rubric Score: 3-4) - Central message is adequately stated; - Main points are adequately identified Above Expectation (Rubric Score: 5-6) - Central message is precisely stated; - Main points are clearly identified

Communication Outcome (25% of overall grade)

Situational Factors (25% of overall grade)

Design Factors (50% of overall grade)

Content - Content is erroneous or irrelevant -References and supporting materials are absent/or lacking - Lacks of depth in content and little insights are exhibited - Presentation falls outside set time parameters Structure - Organizational pattern (specific introduction and conclusion, sequenced materials within the body, and transitions) is not observable Verbal - Grammar, pronunciation and word choice are deficient - Vocal delivery is too soft or too fast to understand - Gap-fillers interfere with expression

- Connection of topic to audience needs and interest is stated adequately - Identifies and expresses a satisfactory understanding of the target audience Content - Content is reasonably accurate, satisfactory, and fairly on point; Adequate support and references are provided - Exhibits adequate and satisfactory in content. -Satisfactory use of time and stays within time parameters Structure - Organizational pattern is satisfactorily observable and makes the content of the presentation cohesive

- Connection of topic to audience needs and interest is stated with sophistication - Identifies and expresses a deep understanding of the target audience Content - Content is accurate, thorough, and directly on point; strong support and references are provided. - Exhibits depth and insight in content. - Effective use of time and stays within time parameters

Structure - Organizational pattern is clearly and consistently observable and makes the content of the presentation cohesive

Verbal - Evidence of minimal errors in grammar and pronunciation; reasonable choices of words enhance clarity of expression - Vocal delivery is reasonably varied and dynamic - Speech rate, volume, and tone adequately

Verbal - Free of errors in grammar and pronunciation; good choices of words enhance clarity of expression. - Vocal delivery is varied and dynamic -Speech rate, volume, and tone facilitate audience comprehension; Minimal gap fillers

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

facilitate audience comprehension. Some or acceptable level of gap fillers Non-Verbal - Eye contact, posture, gestures, movement and facial expressions are inappropriate and significantly distracting Non-Verbal - Eye contact, posture, gestures, movement and facial expressions make the presentation satisfactory, and speaker appears adequately confident Non-Verbal - Eye contact, posture, gestures, movement and facial expressions make the presentation compelling, and speaker appears polished and confident

Peer Appraisal (Refer to Teamwork & Interpersonal Skills Rubrics) Students will receive grades for this Group Project Work (Presentation), where overall: A+, A and A- represent above expectation B+, B and B- represent meets expectation C+, C, D and F represent below expectation

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Assignment Report (Ethical Reasoning) Individual Assignment (10% of total grade) Learning Objectives: 1. To understand and relate the importance of ethical behaviour and corporate social responsibility in the global environment 2. To appreciate and apply the concepts of business ethics, ethical systems and realize the implications of ethical decision making Instructions: This individual assignment comprises of 10% of the total marks for the module The following are assessed: o Ethical Sensitivity or Awareness st (1 item in the Ethics Rubrics) o Ethical Knowledge, Understanding and Judgment nd (2 item in the Ethics Rubrics) o Ethical Reasoning and Solution rd (3 item in the Ethics Rubrics) The report is limited to 1200 words It should be typewritten in Times New Roman font (size 12), double spaced Refer to Assessment Document (p. 6) for the Student Assignment Declaration Cover Sheet. You are required to submit the declaration cover sheet separately through the e-mail of your respective seminar instructors Please do NOT attach the declaration cover sheet together with your assignments when submitting via Turn-it-in through EdveNTUre Upload the 1200-word essay to Turnitin Assignment for plagiarism check. (Note: Do not use the lecture site. Use your own seminar group website) Submit the final version of your assignment through edveNTUre to Turnitin Assignment of the seminar you belong to. You will work on your own and submit the report within 48 hours from the ending time of your respective seminar session in Week 5

Unethical acts in Organization(s) 1. Identify any one (1) of the following organization:

Coca-Cola Nike

British Petroleum (BP) National Kidney Foundation, Singapore

American International Group (AIG)

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

2. You are required to analyze and describe the situation from an ethics perspective for the identified organization and report on the following scope as highlighted below: Criteria Ethical Sensitivity or Awareness (20%) Scope Ethical Knowledge, Understanding and Judgment (40%) Ethical Reasoning and Solution (40%) Identify business ethical issues and risks in the identified organization Report the implications of the ethical issues, including potential consequences to various stakeholders Identifies issues that are likely to lead to a conflict of interest situation and/or making it susceptible to ethical risks Proposes the appropriate theoretical framework(s)/concept(s) to relate the ethical issues and risks in the identified organization In relevance to the theoretical framework(s)/concept(s), perform critical and evaluative thinking by discussing pertinent ethical issues with justifications to furnish a clearer understanding and/to form an appropriate judgement of the issues involved in the identified organization Assess and apply sound and robust ethical reasoning in developing viable solutions to resolve the problems or issues using appropriate theoretical framework(s)/concept(s) Addresses potentially conflicting ethical notions in resolving the problems or issues Identifies and evaluates the appropriateness and feasibility of proposed solutions under the circumstances and after weighing practical constraints, and ethical and legal considerations

Assignment Report (Ethical Reasoning) Assessment Rubric Criteria Criteria Standards Below expectation (Rubric Score: 1-2) - Weak in sieving out, recognizing and identifying ethical issues and risks in the case scenario - Poor ability to raise pertinent questions or clarify appropriate information to obtain a good understanding. Not able to form an appropriate judgment of issues involved in the case scenario - Unable to apply ethical reasoning to resolve the relevant problems or issues Meets Expectation (Rubric Score: 3-4) - Demonstrate adequate ability to sieve out, recognize and identify ethical issues and risks in the case scenario - Show adequate ability to raise pertinent questions or clarify some appropriate information to obtain a clearer understanding and/or form a reasonable judgment of the issues involved in the case scenario - Able to apply ethical reasoning adequately to resolve some relevant problems or issues Above Expectation (Rubric Score: 5-6) - Have a strong ability to sieve out, recognize and identify ethical issues and risks in the case scenario

Ethical Sensitivity or Awareness (20% of overall grade)

Ethical knowledge, Understanding and Judgment (40% of overall grade)

Ethical Reasoning and Solution (40% of overall grade)

- Demonstrate a strong ability to raise pertinent questions or clarify relevant information to obtain a clearer understanding and/or form an appropriate judgment of the issues involved in the case scenario - Able to apply ethical reasoning logically and rationally to resolve the problems or issues

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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Course Assessments: BE2601 Principles of Management S2, AY13-14

Participation in Active-Learning Activities Assessment Rubric Criteria You will be assessed on your participation and contributions in the assigned active-learning activities to be facilitated The below furnished assessment rubrics will be adopted for the evaluation and assessment Standards Below expectation (Rubric Score: 1-2) - Acquires knowledge of an issue by searching for information from only a few sources - Illustrates a limited understanding of the issue of interest Meets Expectation (Rubric Score: 3-4) - Acquires knowledge of an issue by searching for information from a reasonable number of sources - Illustrates a fair amount of understanding of the issue of interest Above Expectation (Rubric Score: 5-6) - Acquires knowledge of an issue by searching for information from diverse sources - Illustrates a comprehensive understanding of key concepts, frameworks and ideas related to the issue of interest -Encourages others by sharing deep knowledge and enriching insights with others - Pays close attention to the viewpoints of others and engages meaningfully with others by providing well thought through feedback and insights - Highly motivated and maximum participation during the discussion to make it interesting

Criteria

Drive to Learn (30% of overall grade)

Knowledge Acquisition (30% of overall grade)

Knowledge Sharing (20% of overall grade)

- Encourages others by sharing superficial knowledge

- Encourages others by sharing a reasonable amount of knowledge

Genuine Disclosure of Enthusiasm and Optimism (20% of overall grade)

- Pays little attention to the viewpoints of others and interacts superficially with others - Not motivated and limited participation in the discussion to make it interesting

- Pays adequate attention to the viewpoints of others and interacts adequately with others - Adequately motivated and reasonable amount of participation in the discussion to make it interesting

Instructors: Kumaran Rajaram (Course Coordinator), Adeline Tay, Lam Chow Loon and Goh Kia Meng

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