Using Microsoft Lync On Nokia Lumia With Windows Phone 8 PDF

1 Using Nokia Lumia WP8 phones with Microsoft Lync v2.
0 | 2014 Nokia
Using Nokia Lumia
WP8 phones with
Microsoft Lync
Overview knowledge of Nokia WP8 phone features
Overview knowledge of Microsoft Lync in the enterprise
Prerequisites
2 Using Nokia Lumia WP8 phones with Microsoft Lync v2.0 | 2014 Nokia
Objectives
Identify how an organization can expand their Microsoft
Lync solution to their Nokia Lumia WP8 fleet
Identify how to use the WP8 Lync 2013 Mobile client
features
Identify the requirements for enabling mobility support
on the Lync Server 2013
Learning
time
minutes
60
Contents
Setting up Lync Mobile on
Nokia Lumia WP8 phones
Microsoft Lync on Nokia
Lumia WP8 phones
Using WP8 Lync 2013
Mobile client
Setting up Microsoft Lync
Server 2013 for mobile access
Objectives
Identify how Lync Mobile fits into the Lync ecosystem
Identify the new features of Lync Mobile 2013 for WP8
Microsoft Lync on Nokia Lumia WP8
phones
Learning time 10 minutes
Lync ecosystem
Lync Mobile for
Windows Phone
Lync Mobile for
iPhone/iPad
Lync Mobile
for Android
Lync
desktop
client
Lync Mobile
for Symbian
MOBILE CLIENT
COMPARISON
Lync
Server
Lync Web App
Lync Mobile for WP8
Lync Server 2010
Lync Server 2013
TWO CLIENTS TWO SERVERS
TWO DEPLOYMENT
OPTIONS
On-premises
Office 365 /
Lync Online
Compatibility
Lync
Server
2010
Lync
Server
2013
Lync
Server
2010
Lync Mobile 2010
Lync Mobile 2013
Lync
Server
2013
Lync 2013 for WP8 key features
VoIP an video
call support
Meeting access
from the client
Instant
messaging
Shared content
viewing support
Call options
VoIP / video over cellular data
VoIP / video over Wi-Fi
PSTN (TELEPHONE
NETWORK)
Lync
Server
2013
PSTN
gateway
Cellular telephony call-back
Lync call-back
Make a call
Lync server calls both
parties and connects
the two calls
Call-back
number
Call-back
Call
Lync Server 2013
Lync security
Client-to-server
connections are
secured with TLS
Server-to-server
connections are
secured with
Mutual TLS (MTLS)
WP8 DEVICE MUST HAVE ROOT CA
CERTIFICATE
Lync can be configured with a certificate
from a private CA
USING CERTIFICATES FOR
SECURING BUSINESS
LYNC SERVER CERTIFICATE
INFRASTRUCTURE
Key learning points
There are two Lync clients for WP8, Lync Mobile 2010
and Lync Mobile 2013
Key features in Lync Mobile 2013 include VoIP and
video call support
Lync Mobile 2010 works with both the Lync Server 2010
and Lync Server 2013
Lync Mobile 2013 works only with Lync Server 2013
Objectives
Support initial setup of Lync Mobile 2013 on Nokia WP8 phones
Setting up Lync Mobile on Nokia
Lumia WP8 phones
Installing a private CA certificate to the phone
Lync Mobile 2013 initial setup
sign in with existing
credentials and complete
the initial setup
Download and install free Lync
2013 app from the Store
Launch
the app
Sign-in issues
If sign in
fails
first verify network
connectivity
if connectivity is ok then the
user may need to manually enter
the discovery addresses
UNDERSTANDING
AUTODISCOVERY
Signing out
1 hour
Sign out
manually
10 days
Automatic sign out after
10 days of inactivity
Automatic sign out after
1 hour of inactivity
Key learning points
Lync Mobile 2013 for WP8 is a free download from the Store
If the Lync PKI is based on internal CA then the private root CA
certificate must be installed on the phone
The user must have an existing Lync account to sign in, a new
account cannot be created from the client
If sign in fails then the user may have to enter the discovery
addresses manually
Objectives
Identify how to make VoIP and video calls
Identify how to send instant messages
Identify how to join Lync meetings and view shared content
Using WP8 Lync 2013 Mobile client
User interface
My info
Presence
status
Personal note
Call forwarding
Contacts
Status color
codes:
Available
Away / inactive
Busy
Do not disturb
offline
unknown
Contacts cannot be added
to the contacts panel in
the mobile client!
Pinning Lync contacts to Start screen
Phonebook integration
Phonebook Access
allowed
Phonebook contacts
appear in search results
Cannot start
Lync
conversation
Meetings view
Join Lync
meeting
Exchange settings
must be correctly
configured
Settings
Enable/disable VoIP calls over cellular data
Enable/disable video calls over cellular data
Enter call-back phone number
Show/hide contact photos
Make people hub contacts appear on Lync search
Set Exchange credentials to view meetings
Set HTTP proxy settings if proxy is used
Enable/disable Text telephone (TTY) functionality
Enable/disable collecting diagnostic data
Select when Sign-in logs are sent to Microsoft
Enable/disable content viewing over cellular data
Enable/disable push notifications
Setting up call forwarding
Making a Lync call
Contact
details screen
Contacts panel
Start
video call
Start
voice call
Call options
Screen orientation during a video call
Both portrait and landscape orientations
are supported for video calls
Using IM
Multiparty conversations
Starting audio/video during conversation
Toms phone Teds phone
Sending conversation as Email
Viewing shared content
Share screen or
PowerPoint
presentation from PC
Sharing
Shared content
can be viewed
from mobile
clients
Lync Mobile 2010 client UI
No Meetings panel
No VoIP/video support
LYNC MOBILE 2010 UI
No meeting content viewing support
Key learning points
Lync Mobile 2013 features include presence status, instant
messaging, voice and video calls, and direct access to Lync
meetings, and viewing meeting content from the phone
Users cannot add people to the contacts list from Lync Mobile
2013, this can be done from the Lync desktop client
Objectives
Identify what is needed to enable mobility on Lync Server 2013
deployment
Identify how to enable Lync autodiscovery
Identify how to enable Lync push notifications
Setting up Microsoft Lync Server
2013 for mobile access
Lync 2013 architecture for mobile access
Lync Mobile
2013 client
Front-End
Server
REVERSE
PROXY
Edge Server Mediation Server
LYNC SERVER ROLES
Enterprise
voice
Push notifications
HTTP/HTTPS HTTP/HTTPS
SIP federation
LYNC SERVER ROLES
Mobility deployment steps
MOBILITY DEPLOYMENT
CREATE DNS RECORDS
1
2
CREATE CERTIFICATES
3
For example internal and external
autodiscovery
Add correct Subject Alternative
Names (SAN)
CONFIGURE REVERSE PROXY
Create web publishing rules for Autodiscovery
and External web services
lyncdiscover.domain.com
lyncdiscoverinternal.domain.com
DNS
REVERSE
PROXY
SAN = lyncdiscover.domain.com
SAN = lyncdiscoverinternal.domain.com
SAN = lync.domain.com
External name > Internal name
...
...
Additional mobility deployment steps
ENABLE PUSH NOTIFICATIONS
4
5
CONFIGURE MOBILITY POLICIES
Notification
Video
UCWA mobility service
Lync Mobility Service
(Mcx)
Unified
Communication Web
API (UCWA)
MOBILITY SERVICES:
Introduced in
November 2011 CU
for Lync Server 2010
Introduced in
February 2013 CU
for Lync Server 2013
You can't sign in with
this version of Lync.
Please install Lync 2010.
?
Lync Server 2013
without February
2013 update
UCWA UCWA
Lync Mobile
2013
Mcx
UPDATES FOR
LYNC SERVER 2013
Mcx
Lync Autodiscovery for internal clients
DNS
Client in internal
network
lyncdiscoverinternal.domain.com
?
Lync Front-End IP address
lyncdiscoverinternal.domain.com GET
LYNC
FRONT-END
Mobility service URLs
Create DNS records
for internal access
CREATING DNS RECORDS
FOR AUTODISCOVERY
PLANNING FOR
AUTODISCOVERY
Lync Autodiscovery for external clients
DNS
Client in external
network
?
Reverse Proxy IP address
REVERSE
PROXY
lyncdiscover.domain.com GET
LYNC
FRONT-END
Mobility service URLs
Create DNS records
for external access
CREATING DNS RECORDS
FOR AUTODISCOVERY
PLANNING FOR
AUTODISCOVERY
Create certificate with SANs
REVERSE
PROXY
LYNC
FRONT-END
SERVER
lync.domain.com
lync.domain.com
meet.domain.com
A single certificate
with multiple SANs
Create certificates with
SANs for Lync access
CREATE CERTIFICATES
FOR AUTODISCOVERY
CERTIFICATE
REQUIREMENTS FOR
AUTODISCOVERY
Configure Reverse Proxy for mobility
REVERSE
PROXY
HTTP/HTTPS HTTP/HTTPS
LYNC
FRONT-END
SERVER
Create web publishing
rules for Lync
CONFIGURING WEB PUBLISHING
RULES FOR AUTODISCOVERY
Configure bridging
SETTING UP REVERSE PROXY
Push notification registration
REVERSE
PROXY
LYNC
FRONT-END
MPNS
1
Lync client
registers with
MPNS
2
MPNS returns
token
3
Lync client shares token
with Lync Server
PUSH NOTIFICATIONS
FOR WINDOWS PHONE
MPNS = Microsoft Push Notification Service
Push notification
Lync Front-End
Lync Edge Server
Lync online
data center
MPNS
1
Send IM
to user
2
Send push notification
and token to Lync cloud
3
Resolve contact and send
notification to MPNS
4
MPNS routes
the push
notification to
the device
LYNC MOBILE PUSH
NOTIFICATIONS OVERVIEW
CONFIGURING FOR
PUSH NOTIFICATIONS
Mobility policies
EnableOutsideVoice
EnableMobility
EnableIPAudioVideo
RequireWiFiForIPAudio
RequireWiFiForIPVideo
POLICY SCOPE:
Global / Site / User
Sign in
Mobile
number
Work
number
VoIP / video
VoIP over Wi-Fi
Video over Wi-Fi
CREATING POLICIES
MOBILITY POLICIES
OVERVIEW
Key learning points
Key Lync server roles for Lync Mobile deployment are the
Front-End Server, Mediation Server and Edge Server
Additionally, Lync Mobile requires a Reverse Proxy server
Push notifications is an optional feature for mobility
Administrators can control what Lync features the users can
access by configuring mobility policies
Summary
Summary of Microsoft Lync
Lync Mobile 2013 for WP8 provides VoIP, video, and instant
messaging capabilities for enterprise users
Lync Mobile 2013 requires that the company has a Lync Server
2013 deployment with CU1 or later
Lync Mobile communicates with the server over HTTP/HTTPS and
therefore the deployment requires a Reverse Proxy

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