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Every moment spent with Craig Dobbin was a moment to remember. For me, the amazing journey began with our first meeting in April 1982 and lasted uninterrupted until our final conversation on the day before he died in October 2006. One thing I can say with certainty is that in every meeting, I learned something valuable. Craig Dobbin was the greatest mentor anyone could ask for, and also the greatest friend. That is not to say our flight together was without its ups and downs. Ill never forget our first meeting. I had traveled to Gander, Newfoundland,
hoping to convince Sealands Chief Pilot to give me a job. The Chief Pilot was not encouraging, and told me he had no openings, but while I was there I might as well do a check flight in case something came up. The check flight took us to Mr. Dobbins fishing camp, where he invited us in for coffee, heard my story and told the Chief Pilot that if I could fly, I should be hired. The guy who hired me on the spot also almost fired me on the spot a few months later. It was my first flight with Mr. Dobbin. Hoping to make an impression, I waited for him at the main entrance to the hangar in order to greet him when he arrived and escort him to the aircraft. Unknown to me, Mr. Dobbin had driven in through the back gate, and seeing no crew at the helicopter, started to load the heavy equipment himself, no doubt cursing under his breath the entire time.
I learned a great deal from Mr. Dobbin. I saw his ability to make quick decisions, never procrastinate and to seize opportunity right away. Time is the enemy, Sylvain, he told me on several occasions, and he lived his life as though every moment might be his last. That is not to say he was reckless. He was fiercely determined to accomplish as much as he possibly could in the time allotted to him. Craig Dobbin also had an amazing ability to quickly assess opportunities. He could always pick a winner. Where he excelled the most, what he did better than any person I have ever met, was recognize, and seize opportunity during times of incredible challenges. He was at his absolute best when things were at their absolute worst; when he was cornered and it seemed there was no way out. He truly believed that when times got tough, what
Farewell to a friend
By Harry R. Steele, O.C.
I have known Craig Dobbin so well, for so long and with such affection that it is a very difficult thing for me to stand here and attempt something of a goodbye. But I know it is very much the right thing to do; it passes the mere question of desert that a man of his accomplishments and his tremendous zest for life, a man with his profound gift for friendship should receive farewell from his friends. I want to acknowledge, before I say anything else, the special weight and sorrow of this day and Craigs passing have for his immediate family. I know it is an occasion of grief for everyone who has gathered here to pay tribute to his large and noble spirit. But it is also an occasion of great distinction for all of us who knew him, admired him, and loved him, that we have this moment to mark how much he meant to us and how much real joy and cheerfulness that came from knowing him. Of all the days that I have known him, I would not subtract a minute. Every minute with Craig was better than an hour with
the rest of the world and certainly more fun. Craig Dobbin was a large human being. He came from a more energetic clay than the rest of us. He had a presence and a capacity for living that left a mark on all of his encounters and acquaintances. Theres not a single person gathered here today that will raise any doubt when I say: Craig, you were a hard man to ignore. In the world of business, I venture to offer that there was never one like him before, and there wont be another after. There is no carbon copy. I have known CEOs, the heads of great family businesses, corporate high-flyers, the men and women who run or rule the markets of this country. He alone, of all that I have known, went out into the world with a confidence and nerve that I have never seen manifested in anyone else. Craig was almost indecently confident. He took on deals that would put the rest of us in shock like he was taking a warm bath. He walked on the edge of the financial cliff like he was in the middle of a six-lane highway. Risk was his tonic, challenge was his food and achievement was wired into Dobbins genes.
He smiled at the world, and most times, the world smiled back. When times were tough for Craig and they were tough often enough, more than the rest of us might be able to endure he wandered into the loan committees of the big banks like a conqueror. It always gave me a charge how Craig, who began his career as a diver in St. Johns harbour, and with hardly a penny in his pocket, developed such a perfect attitude towards banks. I dont know if he ever asked for a loan, so much as he invited the banks to participate in the honour of being of service to Craig Dobbin. What a rise he had! He was also a man of many silent kindnesses who gave help freely and quickly, without show, often. He did not display his charity, and it is a great thing to say of a man that he helped others without seeking applause for the deed. Craig has such an unyielding appetite for life that it poured over into the lives of all the rest of us who knew him. Time spent in this mans company went faster; the laughter was louder; the stories more interesting; the days were fuller. He had that great Newfoundland gift of taking on
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you had to do was to get bigger, and boy did it work. As he put it, you had to turn adversity into opportunity. And believe me, when Craig Dobbin faced adversity, it was adversity. During the early years, when Sealand Helicopters could barely meet payroll, Craig Dobbin went out and bought the first Super Pumas in North America, and catapulted Sealand into the offshore market. It was a great success. A decade later, when the Newfoundland offshore fizzled for political reasons, and the company saw most of its contracts evaporate, he refused to admit defeat. Instead, he made a bid for Okanagan, the biggest helicopter company in Canada, and launched a public company on the Toronto Stock Exchange literally days before Black Monday 1987, the second largest one-day percentage decline in stock market history.
But being the biggest in Canada was not good enough for Craig Dobbin, not by a long shot. So he looked to Europe, validated his Irish heritage and citizenship and entered the North Sea market with the acquisition of British International (BIH). A few years later, he had his back to the wall again after losing the Shell contract, which accounted for more than half of our European business and a quarter of the companys total revenue. Upon hearing the news, Mr. Dobbin and I immediately flew to Aberdeen and met with management, crews and staff. He spoke eloquently and told them dont worry, well get bigger. He always kept his cool and I can still hear him addressing the staff with his familiar line: Boys, heres the deal Instead of retreating, less than a year later, he made his boldest move yet, making a bid for Helicopter Services Group (HSG) of Norway, tripling the
size of the company and consolidating the offshore helicopter market. If there is one lesson we should take from Craig Dobbins success, it is that no matter how tough things get, or how hopeless a situation may seem, there is always an opportunity to get stronger. Craig Dobbin lived this credo not only from a business perspective, but from a personal perspective also. When he was ill, he battled back with the same courage and strength he demonstrated again and again in the business world. He was the greatest living proof that if you set your mind to something with enough determination and courage, you can make it happen. Great musicians have perfect pitch, Craig Dobbin had perfect perception; he knew how to read a situation precisely. Hell be missed but his legacy will stay with us forever
life as if it were made for him to encounter, and he gave everyone who knew him well and stood in awe, or delight as he wrestled with it some special idea of how much life can be enjoyed by those who are determined that enjoyment is what life is for. What was brick to the rest of us was putty in his hands. He had a great flair for the high style that was part of his way. He dropped in on people most of us would hesitate to call and tend to avoid. He loved politics and the players. He had a sense for where theaction is and loved to be near the action. It is hard to say goodbye but I can say it straight, and from the heart, it was a wonderful experience to have known him. I am a happier, larger and I believe a better man for having known Craig Dobbin. I am sad he is leaving us; I am grateful beyond mere words to say it that he was here. I was privileged by his friendship. Our friendship transcended everything and his memory will be the last great gift, out of so many that I shall take this day from my friend, Craig Dobbin
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H I G H L I G H T S : 1990 awarded Honorary Doctor of Science Degree from Saint Mary's University, Halifax, Canada 1992 appointed Officer of the Order of Canada. 1994 acquisition of BIH 1995 awarded Honourary Doctorate of Law Degree from The National University of Ireland. 1996 appointed Outstanding Individual Philanthropist for 1996 by Canadian Society of Fundraising Executives. 1996 named Canadas Transportation Person of the Year 1999 CHC Composites created 2000 HSG acquisition 2000 awarded Honourary Doctorate of Laws Degree from Memorial University of Newfoundland. 2000 named Atlantic Canada Entrepreneur of the Year 2001 inducted into The Newfoundland and Labrador Business Hall of Fame. 2005 Schreiner Acquisition 2005 Launched Heli-One 2007 to be inducted into the Canadian Aviation Hall of Fame
1963 founded Craig Dobbin Limited 1966 founded Omega investments 1977 founded Sealand Helicopters with one helicopter 1982 introduced Super Puma helicopters to North America 1987 created CHC Helicopters, led acquisitions of Okanagan, Canadian, Viking, Ranger and Toronto Helicopters 1989 founded Air Atlantic, a regional fixed wing passenger airline 1990 awarded Medaille de l'Aeronautique by the Government of France
A Rare Privilege
I first met Craig Dobbin when I worked as a journalist with the St. Johns Evening Telegram in 1993. At the time I had little knowledge of his accomplishments, of the global enterprise he had built was still building from little more than a vision. Had I known that Craig Dobbin would turn a $100,000 Hughes 500D (probably mortgaged at that) into a billion dollars in market capital, I might have been too nervous to phone him up. As it was, he put everyone at ease. He also happened to be one of the best storytellers I had ever encountered. When I heard he was undergoing a lifesaving lung transplant operation (he suffered from idiopathic pulmonary fibrosis, a degenerative lung disease) in 1997, I left a message with his brother, politely asking if I could speak to a member of the family and report on his condition. A couple of hours later the phone rang in the newsroom. It was Craig Dobbin himself, calling from his hospital bed, telling me all about the operation he likened it to having an organ the size of a toolbox stuffed into his chest from which he just awoken. He described his scar, the wonderful hospital staff, his flight
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Craig Dobbin in Beachy Cove; with wife Elaine and US President George W. Bush; and hamming it up with Director Bill Stinson and CEO Sylvain Allard at CHC Headquarters in Vancouver.
to hospital. He thanked his doctor. Above all, he couldnt wait to get back to work, to get behind the helm at CHC. Many times over the years Craig Dobbin helped me get a good story, even if it was not related to CHC. In the fall of 1995, Canada was on the verge of breaking up, with a Quebec separation referendum pending and the Yes and No sides running neck and neck. A few days before the referendum, Newfoundland politician (and later CHC Board Member) Brian Tobin sat down with Craig Dobbin and other Canadian business leaders and organized a massive rally in Montreal, which brought 150,000 Canadians from all over the country in a show of support for national unity. I was fortunate enough to get a seat on one of the many chartered flights arranged to fly to Montreal, and I know with certainty that it had a positive impact on the vote a vote that was decided by the slimmest of margins, just 50.58% in favour of keeping Canada whole. Working for CHC, I had the rare privilege of sitting down with Craig Dobbin when he drafted his columns for Rotortales or the Annual Report. He never failed to surprise me with his remarks. Just when Id be sure he would want to talk about great fiscal performance over the past quarter, he would rather celebrate the accomplishments of an individual CHC employee or talk about the challenge of striking the right balance between work and home life. Life balance was an issue he was extremely passionate about, and I can clearly recall him starting a session with: My fellow employees, there is nothing more important than family, friends and good health, he said, lets start with that.
Chris Flanagan
EMPLOYEE MAGAZINE
LETTERS
Born Friday Sept. 13 1935, CHC founder, controlling shareholder and Executive Chairman Craig L. Dobbin, O.C. passed away Oct. 7, 2006. Starting with one helicopter in 1987, he built CHC into the worlds largest helicopter services company. He leaves to mourn his wife Elaine, children Joanne, Mark, David, Carolyn and Craig, 14 grandchildren and thousands of friends and associates.
Immediately following the death of CHC Executive Chairman Craig L. Dobbin, the Company received hundreds of letter of condolence from around the world. Here is a small sampling of those letters:
Renaissance Man
Some men do not die. Because they leave behind so much of themselves, in glinting facts, in stories, in memories. Today, all those to whom Craig Dobbin was important seem like one family. Today we grieve with you, as members of that family. I first met Craig Dobbin in Cambridge in the U.K. three years ago. He was there for the Helitech Conference in Cambridge and so was I. By sheer coincidence I was also there along with Sonya for another reason for my class reunion of 25 years at my Alma Mater. Staying at the same hotel, Christine Baird arranged for us to meet in the hotel lobby. We were all dressed and ready for the class reunion dinner. The connoisseur in Craig noticed Sonyas Indian jewellery and remarked on it, full of admiration. Sonya responded as spontaneously saying he could have it, for his wife Elaine. Craig was taken aback. He was touched and embarrassed but of course, he refused. Next, we met Craig and Elaine when Christine escorted them to India six months ago. This time I got to know him. Well and truly. He was a real prince, no even larger, a king. Also, a Renaissance man. And over the three days we got to spend with him, we discovered that, unforgettably. He looked and listened and responded to things around him as few do in a lifetime. His sensitivity matched his generosity when he discovered the work and the hopes of Sonyas Foundation Learning Matters which teaches children with Learning Disabilities. His donation was huge and very enabling, very heartening. The connection grew. Our son Vir, was welcomed to their house in Florida. We visited them in St. Johns. Each time the warmth and the caring was extraordinarily spectacular. May the benevolent giver in him never cease. For giving, never taking, was his mission. And the way he went was truly blessed. We in India, who believe in Karma and in rebirth, are salved by the thought that his peaceful going earns him the deliverance he so handsomely deserved. It is our belief that surrounded by so much peace and love from his beloved wife Elaine, children, grandchildren, brothers, sisters, nephews, nieces he will have gone to heaven. He deserved every blessingthis monarch of all he surveyed. That image always rises in my mind, of Craig ruling his world from up in the air as much as from down on the ground. Farewell, to the liege, at this final rising. When a man combines perfection of life and work, leadership and philanthropy, he leaves behind a very special legacy. Knowing Craig, he would want all he started and stood for to go forward apace. So with all our spirit, we very warmly wish Mark Dobbin, the new Chairman of CHC and his team of Sylvain, Christine and Neil, every success. And finally, as Craig would say, wishing us luck: Whats won is done, the souls joy is in the doing. Amen.
Gautam Philip CHC Helicopters Services (India) Private Limited
Dear Sylvain; I would like to extend my deepest sympathies for the passing of Craig Dobbin. Mr Dobbins business sense, philanthropic giving and relentless passion made him a tremendous leader. His passing marks the loss of a true gentleman and a great Canadian. Im sure he will be greatly missed by everyone.
Dear Sylvain, I learnt with deep sadness that Mr. Dobbin passed away on Saturday. Besides the personal and sincere relationship I enjoyed with Mr. Dobbin, I recognize in him the outstanding visionary, who led the Oil & Gas helicopter industry into a new era. He also knew how to bring our two Companies into close relationship for the benefit of them both. There is no doubt that Mr. Dobbin was the driving force behind bright success of CHC and that such success will carry on thanks to the spirit he instilled in your Company. Please, pass our sincere condolences on to the ones of those close to him and the whole CHCs staff.
I just learned of the terrible news. He was a great man and I know this is a big loss to you, CHC and more importantly his wife and family. His energy, optimism, strength and tenacity allowed him to beat the odds for many years. My partners and I are glad that we had the opportunity to get to know him he was an inspiration in so many ways, a true entrepreneur, a personality bigger than life and a spirit that appeared to be able to overcome anything Please pass on our condolences to his wife Elaine and family. He was a great man and an inspiration.
Craig Dobbin was born in St. Johns, Newfoundland, on Friday, September 13, 1935, one of 11 children to Rita and Patrick Dobbin. He graduated from St. Bonaventure College in St. Johns and went on to become one of the global aviation industrys most successful figures. He provided opportunity, support and inspiration to thousands through his businesses, his philanthropy and most importantly through his charming, larger than life, magnanimous character. A fearless buccaneer in the business world, Craig Dobbin was guided by integrity, honesty and loyalty, and dove passionately into every task he undertook. He sprinkled his many speeches with concise, memorable axioms, including
his three favorites: Never take no for an answer, Turn adversity into opportunity, and, his favorite in recent years, Time is the enemy. From his base in Newfoundland, he founded Sealand Helicopters with one aircraft in 1977 and launched CHC Helicopter Corporation in 1987, building the enterprise into the largest helicopter services company in the world through timely acquisitions, strategic decisions and the support of many dedicated, loyal employees. He visited many of the 35 countries in which CHC operates, served as Chairman and Chief Executive Officer and later as Executive Chairman, and delivered his final speech to shareholders with his usual wit and charm, and to lengthy applause, on September 28, 2006 in Vancouver. Craig Dobbin founded Omega Investments, a Newfoundland real estate company that, combined with his reputation and integrity, provided the leverage and collateral for many of his subsequent ventures. He founded Air Atlantic, a regional fixedwing airline when the Open Skies Treaty was signed in 1989; created Vector Aerospace through a public offering; built Canadian Helicopters; and created CHC Composites Limited. With every success, he was quick to point to his team, describing himself as a casting director rather than a master at business. He recognized talent and had a knack of making every individual feel important and his fellow employees were like family to him. Craig Dobbin strongly believed in giving back to the community and did so with passion In the giving of his time and talents, he never looked for recognition, but received it nevertheless for his outstanding generosity, support and encouragement He was inducted as an Officer of the Order of Canada which he considered to be his greatest honour; he received honorary
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degrees from Memorial University of Newfoundland, the National University of Ireland and St. Marys University in Halifax He was the Provincial and National Transportation Person of the Year; was awarded the Medaille de laeronatique from the Government of France established to reward the individuals who distinguished themselves in the development of aviation; was inducted into the Newfoundland and Labrador Business Hall of Fame; was Atlantic Canadas Entrepreneur of the Year and was voted Newfoundland and Labradors Businessman of the Millennium. In the week before his death, Craig Dobbin received notification that he was to be inducted into Canadas Aviation Hall of Fame in June 2007
for his lifetime of work and achievement in the aviation industry. He was a fiercely proud Newfoundlander, a loyal Canadian and honoured citizen of the Republic of Ireland. Craig Dobbin served as Honourary Consul General of Ireland for Newfoundland and Labrador and was Chairman of the Ireland-Canada University Foundation in Dublin. Equally at ease with presidents, princes and those less fortunate, he supported, sometimes anonymously, many causes He endowed the Robert M. Kotloff/Nancy P. Blumenthal Professorship for Advanced Lung Disease at the University of Pennsylvania and served as Honourary Chairman and Patron for various non-profit organizations including the Lung Association of Newfoundland and Labrador; Newfoundland Cancer Treatment and Research Foundation; The Janeway Childrens Hospital Foundation; The Health Care Foundation of Newfoundland & Labrador; Memorial University and others He was named Outstanding Individual Philanthropist by the Canadian Society of Fundraising Executives He will be greatly missed and fondly remembered by thousands
Hundreds of letters of condolence poured in from all over the world, including letters from his friends George Bush, past president of the United States and Bertie Ahern, Prime Minister of Ireland. Craig Dobbins salute (above) was captured by photographer Randy Dawe in Gander, Newfoundland, upon the opening of the CHC Composites plant in 1999.
EMPLOYEE MAGAZINE
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CHC GLOBAL
One divisions and other irregular costs. Heli-One and our European Operations are doing a terrific job getting aircraft back on line and operating.
Q. What is the foreign exchange (FX) impact that you see the Company talk about so much?
There are several costs associated with the introduction of new aircraft that reduce income before we begin earning revenue. These Aircraft Introduction Costs include training, recruitment and relocation of pilots, engineers and other employees, mobilization costs, flight simulator and other costs. These costs total approximately $500,000 for each aircraft introduced into our fleet. As well, we incur substantial interest and lease costs in this introduction period. The good news is that as these new aircraft begin to fly we quickly recover these costs as the flying activity contributes positively to our earnings. We believe, and history has shown us to be correct, that long-term profitability will show significant returns on the investment currently being made.
Q. If the outlook is so good, why is the share price down recently from its previous 52 week high?
As you know, CHC earns income and has expenses in many currencies but reports its earnings to shareholders in Canadian dollars. The Canadian dollar has been gaining in value relative to other currencies for almost two years. Since most of our earnings are in currencies other than the Canadian dollar the Canadian dollar value of earnings has declined as a result of the translation of results of these businesses, not because the results in the local currency are declining. To the extent possible, we do hedge our FX exposures but we do not hedge this translational exposure, as it is not an economic exposure for the Company. CHC is a portfolio of foreign investments and most of the Companys shareholders recognize this fact and invest in CHC for that reason.
Q. What impact do short-term lower profits have on operations?
etc.) and therefore more accurate performance measurement. Heli-One is the asset owner and maintenance provider and thus controls capital investment and maximizes return on assets. With Christine Baird (GO), Keith Mullett (EO) and Neil Calvert (H1), we have the best management in the world running a larger, more sophisticated business.
Q. What is SOX compliance and why is it important for the Company to complete the SOX compliance project?
Short-term reduced earnings do create the impression that CHC is not doing as well and in some cases limit the ability of the Company to finance growth through additional borrowings. However, for the informed and patient investor and lenders who can see the value of our current investments, the impact is minimal and short-term
Q. Why did we implement the new structure, and is it working?
Several market factors beyond our control affect the share price, but the bottom line is we were hit by several significant aircraft introduction costs and additional unanticipated costs last quarter. The most significant of these unanticipated costs were unscheduled maintenance issues associated with new aircraft types and related items in the European and Heli08
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The new structure reduced the number of operating divisions from seven to three Global Operations, European Operations and Heli-One providing improved efficiency and more accurate measurement of controllable costs (revenue, crew costs, base costs, asset costs
The Sarbanes Oxley (SOX) Act is a piece of U.S. legislation pertaining to public company regulatory compliance in the U.S., and is being mirrored by Canadian legislation. Basically it means we to have strict internal controls on all financial matters and transactions. But the benefits to CHC are more than regulatory compliance. By strengthening our internal audit function through the SOX compliance project, we will gain better financial and accounting control of the company. Many people at CHC are working hard in operations and finance departments to ensure we meet our obligations and improve control, and I thank them for their invaluable contribution, dedication and hard work. If you have Financial or other Corporate questions you would like answered, please e-mail Rick at rdavis@chc.ca
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H1 GLOBAL
Heli-Ones Business Development & Sales teamhasbeenworkingtoexpandintonewmarkets around the globe. Now, those efforts are starting to pay off. An increased focus on the Japanese market has yielded new opportunities for Heli-One and exciting prospects for expansion in the region. There are approximately 1500 helicopters in Japan. More than half of the helicopters are twin-engine aircraft, including a combined total of almost 150 Super Pumas, Bell 212s, Bell 412s, S-76s and S-61s. These aircraft are used most often in Search and Rescue (SAR), fire control or law enforcement applications. Not only can Heli-One support these airframes and components, the company can also support many of the engines in the aircraft. There are almost 300 PT6T, Makila or CT58 engines in Japan, with the largest operators being paramilitary organizations like the Japanese Self Defense force. Heli-One Norway began moving into this market several years ago, servicing Makila engines for Nakanihon Air Service. Recent visits to Japan by Chris McDowell (VP, Business Development and Sales) and Brad Shaen (Director of Sales) along with support from the tender group in Richmond have resulted in significant advancements in Heli-Ones bid to expand in this market. Currently, the three largest customers Heli-One is targeting in Japan are: Aero Asahi Corporation, Nakanihon Air Service and Toho Air Service. Aero Asahi Corporation was established in 1955 and is the largest helicopter company in Japan. The company is currently operating approximately 80 helicopters (including Bell 412s, S-76s and Super Pumas) for passenger transport, sightseeing, aerial photography, EMS, cargo transport, newsgathering and more. Heli-One recently won a bid to repair a Makila engine for Aero Asahi; amazingly, the engine shop in Stavanger turned the engine in eight calendar days, which impressed the customer to no end.
Good job team! This contract win and the turn time performance has prompted significant interest (on the part of Aero Asahi) in expanding the relationship as far as maintenance services are concerned. Heli-Ones second key customer is Nakanihon Air Service. Nakanihon was established in 1954 and operates approximately 55 helicopters. Included in the fleet are AS332s, AS355s, EC135s, a Bell 412 and numerous other types. Nakanihons services include charter, freight/logging, aerial photography, corporate, fire control, agriculture and many more. Heli-One has been supporting Nakanihons Makila engines for several years. Nakanihon has agreed to support Heli-One in obtaining Japanese Civil Aviation Bureau (JCAB) quality approvals. JCAB quality approvals will be an advantage to Heli-One because they will minimize the vigorous inspections and red tape associated with companies who do not have JCAB quality approval;
this will increase the speed of Heli-Ones service and make Heli-One more accessible to Japanese customers. The third major customer that HeliOne is targeting is Toho Air Service. Toho operates approximately 30 helicopters including AS332s, EC135s, AS365s, Bell 412s and various other types. Toho offers commuter operations, sightseeing flights, disaster rescue, EMS and more. Heli-One recently received its first significant purchase order from Toho Air Service, for a Makila engine overhaul. The customer was impressed at how quickly Heli-One could perform the overhaul. Success with these three operators (along with the receipt of the JCAB quality approvals) is the key to short-term success in the Japanese market. Quick turn times and high quality service at a fair price will ensure that we continue to grow and retain market share in this strategically important territory
Tim Blockley, Heli-One Director of Fleet Leasing and Sales, exchanges business cards with prospective clients at the Canadian Embassy in Tokyo.
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Introducing the
EC1 55
The ECI55B1 offers a number of significant improvements to both passengers and pilots. Passengers will experience a quieter ride with less vibration, thanks to a new five-blade spheriflex main rotor and built in tail rotor (fenestron) that are quieter and more efficient and a special main gearbox that reduces the vibration level. The helicopter features a so-called glass-cockpit, equipped with seven LCD screens that are controlled by a number of computers. For pilots flying the ECI55B1, this means a reduced workload, easy maintenance and improved reliability. Only a few analogue instruments remain as back up. Milco Texier is the Fleet Training Captain for the EC155B1. He says the first two weeks of flying the EC155 for Total have gone very well. All the systems are designed to give the pilots less workload and when you fly the helicopter for six hours out of an eight hour shift, with 20 to 25 landings and take-offs, thats very pleasant. The extremely low vibration
A new generation helicopter is flying for CHC Den Helders North Sea offshore operation. The EC155B1 is a medium twin-engine helicopter that embodies the latest technology combined with the proven reliability of the older Dauphin series. The first new EC155B1 went into service September 25, 2006 for Total, operating in the Dutch Continental Shelf of the North Sea.
level and low interior noise really reduces the fatigue of the pilots. Texier describes the training process: The training is done at Marignane with Helisim for 18 hours; its done with two crew so the pilots have 36 hours of exposure at the sim. After that, three hours are spent training on the helicopter. After offshore deck training, the pilots start to fly on line with a line training Captain. Two newly designed Turbomeca Arriel 2C2 free turbine engines each deliver 935 HP and are controlled by a full digital engine control computer (FADEC). For safety purposes, these computers are double installed, with each computer having double processor architecture and hardware to cross check each other and both engines. This full digital engine control computer, combined with a Health and Usage Monitoring System (HUMS), mean both the engine condition and general vibrations in the airframe can be monitored and improves maintenance, reliability and safety. The cabin configuration will be a major change for the offshore crew. The first row of four seats faces aft, followed by a row of two seats facing forward and a third row of four seats facing forward. The idea behind the reversed front row is to create more leg room and a faster boarding and evacuation of the cabin. Also noticeable is the absence of the interior life rafts; they are now installed on the outside of the helicopter, to create more space in the cabin for the passengers. Even the small details feature improvements; for example, the four point seatbelt system with easy opening and closing. Boarding is standard on the right hand side of the helicopter via a large sliding door with an easy opening and closing system. For evacuation purposes, a similar sliding door is installed on the left hand side and all cabin windows are the large push-out type. Although the aircraft is standard equipped with 12 seats, the configuration that CHC HN uses is 10 seats for increased passenger comfort
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CHC in Sudan
Gregory Negro is on his first assignment for CHC. Its taken him from a sophisticated French city to a remote village in Sudan. A level two AME who joined CHC in January of 2006, Negro is part of a team of two engineers, three captains (including the base manager) and one co-pilot based in Heglig, about 700 km from Khartoum, the capital of Sudan. Their principle focus is flying crew changes on the Petrol rigs around Heglig , for the Greater Nile Petroleum Operating Company or GNPOC. They fly in and out of Difra, which is a 54-minute flight one way, and Neem, about 45 minutes one way. CHC also flies for the security team of GNPOC, to check that the area and pipeline are safe, a crucial consideration in this most contentious area. They are also available for medical evacuation flights on request. The CHC fleet at Heglig is comprised of two Dauphin AS365N2 helicopters, configured for eight passengers, with an option to increase to 12, plus captain and co-pilot. Each aircraft flies approximately 40 hours per month. November marks the second anniversary of CHCs operation in Sudan. In the beginning, there was an aircraft base in Khartoum and one in Heglig, but the two bases were amalgamated in mid-2005 at the request of the GNPOC management. Despite the remoteness, Negro is clear on the opportunities this posting presents, saying that he enjoys working for CHC and that hes learning a lot on the field in Sudan: I hope I will represent CHC for a long time and meet other people and move on to other CHC bases.
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who buy and sell used components. While the work is challenging, the people there are up to the job. As Nick Starling says, The learning curve has been quite steep but we are now seeing major progress from the people here. As the staff becomes more experienced, the GDC machine will supply a seamless service designed to meet the high standards necessary for success. One new activity currently being planned is the distribution of non-inventory items; goods such as brushes and gloves will be ordered from a central point, which will again reduce costs and make life easier for our bases. To ship parts accurately to all corners of the globe, the GDC relies on information and support from the people who work at the ILS centres in Vancouver and Norway. No customer or request is too small and the utmost attention is given to any questions that are asked. Anyone requiring more information regarding the GDC can contact: Nick Starling nstarling@heli-one.ca Pascal Ochquee pochquee@heli-one.ca
Heli-Ones Global Distribution Centre in Hooffdorp, the Netherlands (above), is the central warehouse for CHC parts shipped worldwide. GDC Manager Nick Starling (back row far left) says the centre will become even more critical as CHC and Heli-One continue to grow.
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CHC EUROPE
The Flight Data Monitoring (FDM) Programme has started in earnest in CHC Europe with an agreement in place between the Company and the pilots union in the UK. Data collection on the UK AS332L2 fleet began in November 2005 and has been stored until now in preparation for analysis. All of this data has been processed and the results of the initial analysis are now being formulated. This is a nonpunitive safety program and another useful tool in the CHC Safety management System (SMS) toolbox. The ability of the Company to monitor flight operations for adverse trends will prove to be a major leap forward in ensuring that the risks to our operations are kept as low as reasonably practicable (ALARP). Apart from giving us insight into how we operate our aircraft, the programme allows pilots to review their own flight data and flying techniques by looking back at their own performance. The above screenshot from the analysis software shows instrumentation from an AS332L2 as seen by the pilots whilst in flight, with the flying control positions superimposed. The software not only allows stills to be taken, but also allows the flight to be replayed in real time, like a video. If an incident should occur during flight, the crew would be able to look back with real time video to refresh their memories of the event. This is a huge leap forward in safety, as crews will now be able to see exactly how an incident unfolded and how they as individuals reacted. This detailed analysis may also provide valuable insights into training techniques and the effectiveness of checklist procedures.
By setting up the analysis software to review many flights at the same time and by programming it with specific search parameters, we will be able to examine our operational procedures and determine whether they are appropriate and effective. Like a sports team that analyses video of its performance, in some cases our procedures will require amendment and this programme should help us to discover which ones. Additionally, there are spin offs from an engineering point of view. Following an incident, say an engine shutdown in flight, the normal procedure would be to conduct a download of the Flight Data Recorder. This would require the aircraft to be pulled into the hangar and the FDR to be removed and taken to the download facility, a procedure involving considerable time and effort. With the FDM programme, data is now available on the Quick Access Recorder, which allows just that, quick access! The data is recorded onto a PCM flash memory card that can simply be removed from the aircraft and immediately replayed through the analysis
software, the results being available within a few minutes of the aircraft landing. So far we are only scratching the surface of what is now available. It is now incumbent on all of us involved with FDM to develop the asset and learn as much as we can to get the most from this new technology. This will not happen overnight, it will be a continual process, but I am sure that in time it will save time, money and maybe even lives. The agreements with the pilot unions are in place in our two UK BUs, and are pending in the other BUs. All the AS 332L2 are fitted with recorders and so is the EC 155 just entered into service in Holland. The analysis software is complete for the L2. The design for the L/L1 fleet is complete and the S-92 , S-76, AW 139 and AS 365 designs are pending, but we expect us to be fully operational cross all types and all types during the first quarter of the next fiscal year. The leader of the project for CHC European Operations is FDM Adviser Capt. Mike Pilgrim, Aberdeen. He can be contacted via e-mail mpilgrim@chc.ca
The new Flight Data Monitoring Programme allows pilots to review their own flight data and flying techniques on a computer screen after a flight.
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CHC GLOBAL
ROYALTY in Antarctica
Jay Gates
Antarctica. Just the name conjures up a place of desolate isolation, a place locked in by vicious weather cycles and a place just too difficult to reach at the best of times. And thats the point. Antarctica is a continent that is really hard to get to, and once there, it is sometimes equally difficult to leave. The golden period of polar exploration took place in the first 20 years of the 20th Century. Most people are aware of the epic story of Sir Ernest Shackleton, one of the great explorers of this heroic polar age, and how his ship Endurance was sunk and lost in the pack ice off the coast of what is now known as Dronning Maud Land in 1915. The Endurance was a wooden sailing ship and not much of a match for the polar extremes that eventually overwhelmed it. Massive advances in technology, such as todays steel built polar icebreakers, driven by hugely powerful marine diesel engines, do not necessarily give man the edge in his battle against the elements of Antarctica. The losses of the Gotland 2, Bahia Paraiso and the Southern Quest in the ice strewn waters of Antarctica in the last 20 years of the 20th century are testimony to this. Many
more vessels are trapped for long periods by its icy grip and the recent story of the Magdalena Oldendorff , as reported in Rotortales Volume 8, Number 2 (May August 2003), is a reminder that getting in and out of Antarctica by sea is still a difficult proposition, even in these modern times. With this in mind, the nations that operate scientific expeditions and research stations in Dronning Maud Land have long sought to see if an airbridge could be provided to bring vital personnel and stores to West Antarctica. Until recently, it was only the vast Russian Antarctic expedition that had the budget and ability to run an air service to and from West Antarctica. Under the old Soviet masters, the expedition members had constructed an airfield behind their Novolazarevskaya research station, known as Novo Air Base, from which Ilyushin IL-18 and IL-76 aircraft had operated to and from Mozambique in Southern Africa. There was a small alternate ice runway, known as Blue One, located nearby but this had no air traffic control facilities, weather reporting facilities, or guaranteed fuel supplies. Also, it was located too close to Novo to be a good alternate for aircraft making the six hour flight from Africa.
Another complication was that most of the nations conducting operations in Dronning Maud Land were located far to the south and the west of Novo. If a professional airbridge was to be established, then a new airfield would have to be planned, surveyed and constructed in Western Antarctica. In 2002, eleven countries got together and decided to create DROMLAN, The Dronning Maud Land Air Network. DROMLAN was given a five year timetable to have a second runway operational in Western Antarctica. Its location was chosen to be Troll, the Norwegian Research Station located 350km south and west of Novo. The plan called for the new airfield to be fully operational for the 2005-2006 season. Most CHC readers know that CHCs Africa division provides the aviation logistics support to the South African National Antrarctic Expedition or SANAE, which is the research station of the South African National Antarctic Programme, known as SANAP. However, since 1999, CHC have also been the preferred helicopter operator for the Norwegian Polar Institute, who operate Troll station. Under the leadership of Captain Dick Hilland, CHCs dedicated band of polar aviators have flown in and out of SANAE, Novo and Troll for many years and built up good relations with the other aviation providers within Antarctica, including British, German, Russian, American and Canadian aircrews.
Queen Sonja of Norway and Rolf Trolle Andersen of the Norwegian Royal Household.
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This austral summer, as in all years past, Dick and the CHC team sailed from Cape Town on the venerable South African icebreaker S.A. Agulhas for its annual voyage to resupply SANAE and its mission to support the various field teams who would be scattered throughout Dronning Maud Land. Throughout December and January, the two CHC helicopters got on with their task of providing the much needed support to all who requested it. By early February the season was drawing to a close and the ice runway at Troll was almost complete and ready to receive its first customer. The question was, who would be the first to use the new facility? At this point the CHC mission took on a Royal flavour. The Norwegian authorities decided that the opening of the new international airport at Troll was such a high profile event that there was only one person who could be called upon to conduct the opening ceremony. That person was Her Majesty Queen Sonja of Norway. Late on the evening of February 11th a Royal Norwegian Air Force C-130 Hercules aircraft departed from Cape Town International Airport, destined for the six hour flight to Troll, over 4300km to the south. Onboard the aircraft were 38 passengers, including Queen Sonja, Knut Hareide, the Norwegian Environment Minister, and Lena Sommerstad, the Swedish Environment Minister, plus representatives of the South African government and other VIPs including 84 year old Sigurd Helle, who led Norways first modern Antarctic expedition during the initial IGY in 1959. At the request of the SANAE Base Commander, Dick Hilland positioned Bell 212 ZS-RGV crewed by Captain Andre Vandrie and First Officer Donovan Kohl, and Bell Longranger ZS-HJN crewed by himself and Captain Andre Stroebel over to Troll, which was located some 280km away to the south and east. They were to be ready for the arrival of the Royal flight. On the morning of the 12th February the RNoAF Hercules made its turn onto short finals to be the first aircraft to land on the new 3000m runway at Troll and a few minutes later Queen Sonja stepped onto the continent of Antarctica, the first Queen ever to do so. Time was in
short supply and a full programme of activities had been arranged for the Queen and her party, including official duties and a little bit of tourism. The first item on the agenda was the official welcome given by a group of very proud Norwegians to their Queen. Once all the greetings had been completed, Queen Sonja officially opened the new Troll Runway for all nations to use. From there, the party boarded both the CHC helicopters and Andre Vandrie and Donovan Kohl took off for the two hour
continued with her tour in the company of her Norwegian subjects before the C-130 Hercules departed on the 13th February for the uneventful flight back to Cape Town and a safe arrival the following morning. The rest of the Antarctic summer flying programme went exactly as planned and CHC once more discharged its duties in its usual exemplary manner. It was a special operation for Dick Hilland as, officially, this was to be his final mission as Team Leader on CHCs Antarctic operations,
flight across to SANAE where a reception had been arranged and where Queen Sonja could see the work of another nation involved in Antarctic research. After a presentation and base tour, the Queen reboarded ZS-RGV and was flown back to the vicinity of Troll for an aerial tour of the fabulously sculptured Jutulsessen mountains and to view the amazing Antarctic and Snow Petrel seabird colonies which are found in these mountains, over 300km from the coast. At the end of a very long day, the Royal party was flown back to Troll where the Norwegian celebrations continued. The Norwegian representatives could not thank Dick and his team enough for the service they had provided on behalf of themselves and the visiting South African officials. Goodbyes were said and the CHC contingent departed Troll for the 2 hour flight back to SANAE. At Troll, the Queen
a position he had filled since 1999 with extraordinary professionalism and resilience. Always a great ambassador for CHC in Antarctica, there is very little he doesnt know about polar flying and his dual Fixed Wing and Rotary experience and knowledge made him an indispensable man in this harsh and hostile environment, and a perfect choice for Team Leader. At the end of this season, he plans to give up the reins, work only from the CHC Cape Town office and spend a little more time at home, leaving the nuts and bolts of Antarctic flying to Andre Stroebel. Marlon van der Hoven, previously from Technical Records, has been appointed to take over the role of Team Leader and will be working with Dick to learn the ropes. Dicks last operational sortie was one that very few CHC helicopter pilots can boast of: an appointment with royalty
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CHC GLOBAL
Australia from the air and children on the ground in Myanmar made the CG-IHY ferry ride a trip to remember for Capt. Raffe Taker (left), SE Jason Phipps, Handler Chott, and F.O. Clare Bulter.
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HELI-ONE
Norway Noel Smith - Specialised worker, Machine workshop, Alf Tore Amundsen - Skilled worker, Base Maintenance Hangar, Gro Helland - Administration Assistant, Business Support, Johan Wold - Skilled worker, Plate/Sheet Metal Workshop, Kristian Srensen - Skilled worker, Hydraulic Workshop, Tore Forland & rjan Haug - Skilled worker, Engine Workshop, rjan steb - Component Planner, Asset Management, Jostein Lvendahl - Trainee Customer Support Officer, Customer Support , Jan Tony Mellingen - Skilled worker, Component Avionics Workshop, Tommy Holmebakken - Specialised worker, Component Avionics Workshop, Tor Neraas Olsen - Engineer, Component Workshop, Lill Eriksen - Purchaser, Purchasing, Sindre Georgsen - Skilled worker, System Avionic Workshop, Bjrn Tore Haugen - Skilled worker, System Avionic Workshop, Geir Sellevoll - Skilled worker, Base Maintenance Hangar, Jon Rovig - Continous Improvment, Operations Management, Henning Robberstad Engineer, Design & Repair, Sigmund Thorsen Stores Expeditor, Stores, Steffen Kalvik, Stores Expeditor, Stores, Atle Eriksen, Stores Expeditor, Stores, Terje Hellland, Senior Accountant, Financial Services, Ole Stian Olsen, Skilled worker, Base Maintenance Hangar, Jan Fredrik Torgrimsen Skilled worker, Component Avionics Workshop, Geir J.Andreassen - Skilled worker, Component Workshop, Stle Nedreb - Project Manager Base Maintenance, Base Maintenance Staff, ivind glnd - Project Manager Base Maintenance, Base Maintenance Staff, Jan Brge Larsen - Specialised worker, System Avionic Workshop, Rita Espedal - Component Planner, Asset Management, Karsten Ravndal Purchaser, Purchasing, Ian David Gutteridge Skilled worker, System Avionic Workshop, Alf Magne Skeie - Skilled worker, Plate/sheet metal Workshop, Karl T. Malmin - Skilled worker, Component Avionics Workshop, Kenneth Andre Sandvik - Skilled worker, Component Workshop, Tina Christensen & Rebecca R. Olsen - Skilled worker, Survival Services Workshop, Hans Kristian Holden, Sture Richard Aune, Marcus E.R Wahlqvist, & Miriam Johnsen Skilled worker, System Avionic Workshop, Duncan MacDonald, Kjell Erik Lura, & Adrian S. Rolfe Skilled worker, Base Maintenance Hangar, Knut Eltervaag - Specialised worker, Base Maintenance Hangar, Per Kre Jensen - Skilled worker, Plate/sheet metal Workshop, John Olav Aase, Skilled worker,
GLOBAL OPERATIONS
Africa Samanatha Kannemeyer - Technical Library, Julia Lebaka - Cleaning Dept, Clint Louw - Technical Records, Mustakiem Momberg - Stores Department, Deon Weideman - IT Manager, Ryan Wood - Stores Department
Promotions
HELI-ONE
Norway Bjrn ge Dybdahl-Holte - Continuous Improvement Manager, Per-Stle Vatty - GSS Manager, Morten Johannessen - Planning and Purchasing Manager Europe, Kjetil Medby - Director of Business Information, Vibekke Grimsli- Director of Financial Services
HELI-ONE
Vancouver Aran Oster - Interim Human Resources Manager, Biljana Car - Supervisor-Component Planning & Purchasing, Gregory Harland - Director-Business Information-Logistics, Kelly Chohan - Interim Manager, Business Support, Mariella Gamboa Component Planner, Stephen Coetzee - Manager, SOX Compliance
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Africa Mustapah Abrahams - Stores Clerk, Melanie Elepen - HR Assistant, Linda Isaacs - Technical Records Manager, Lorna van der Hoven - Admin Manager, Marlon van der Hoven- Trainee Project Manager, Warren Vogt - Base Engineer Vancouver Nancy Crowley - Assistant to President, Sonya Tietjen - Project Manager, SQID Development
Repair, Roy Thorsen - IT department, GSS, Magnus Piva - Engineer, Design & Repair, Joar Ommundsen - Engineer, Design & Repair, Frode Ask - Skilled worker, Component Workshop, Rune Veenstra Managing Director, Operations Management, Kristian Molander - Skilled worker, Engine Workshop
HELI-ONE
Netherlands Bart Bossink - Global Warehouse and Distribution Manager, Menno Houweling - Warehouse Operator SLG Netherlands Narcis Habibalah - Kantineme dewerkster
CHC
Norway Geir Iversen - Technician, Bjorn Emilsson - Captain, Havard Oye, Fransiscus van Dommelen & Christian Morkve - Co-Pilot, Mathias Rekve - Captain, John Hakon Andreassen Captain, Vidar Tajet Operations Officer
Marriages
CHC GLOBAL OPERATIONS
Africa Marlon van der Hoven, trainee Antarctica Project Manager, married Samantha on 27 May 2006 in Cape Town. UK & Ireland Malcolm Garrington, HUMS Engineer (Abz) to Julie Knott on 04 March 2006 Elaine Wood, Desk Controller (Abz) to Nicky Gibson on 31 March 2006 Louise Ewen, Assistant Accountant Astec (Abz) to Alan Ramsay on 27 May 2006. Ken Pole, Co-Pilot (Abz) to Imogen on 05 August 2006
CHC CORPORATE
Vancouver Andrew Adams - Assistant Director, Financial Services Global Operations, Annette Cusworth - Corporate Controller, Charissa Oblea - Consolidation Accountant, Chris Singleton - GSS, Systems Administrator, Christina Gagno - Corporate Executive Assistant, Crystal Gilliard - Manager, Financial Reporting, Ivy Sebastian - HR/Benefits Coordinator, Jeffery Ho - Director, Financial Services Corporate, Ma Loreto Russell - Corporate Financial Analyst, Neil Dorken - Director, Financial Services Heli-One, Rick Davis - Senior Vice-President & Chief Financial Officer, Scott Ross - Corporate Financial Analyst
Deaths
CHC GLOBAL OPERATIONS
Africa Cornelius Henry, hangar assistant from Cape Town Docks, from throat cancer. Deon Steenkamp, gardener and hangar assistant, Cape Town Head office, of congenital heart failure
Transfers
CHC EUROPEAN OPERATIONS
UK & Ireland Graham Pettican - Temporary Detachment Captain N/Denes, Haydn Lewis - Co-pilot Humberside, Phil Mintey - Cert Tech, North Denes, Anthony OMahoney - Captain, Shannon, David Curle - Copilot, Humberside, Andy Broad - Senior Technician, Humberside, John Cooper - A&C Certifying Technician, Shannon
Births
EUROPEAN OPERATIONS
Den Helder Frank Haanappels (Captain) and his wife had a baby girl Floortje Roos Haanappel / 16 April 2006, Edwin Tasmas (Captain) and his wife had a baby / 16 April 2006 SLG Netherlands Marion Winters (Management HR Assistant) gave birth to a girl Gwen Lynn
Retirements
CHC EUROPEAN OPERATIONS
UK & Ireland Colin Stephenson, Type Engineer (Abz), retired 30 April 2006, after 16 years Peter Prue, Mechanical Engineer Avionics (Abz), retired 28 August 2006, after 19 years Den Helder Wim de Groot - Base Manager, Den Helder retired on 31 July 2006
Departures
HELI-ONE
Norway Even Knutsen - Skilled worker, Hydraulic Workshop, Rune Dyrstad - Skilled worker, System Avionic Workshop, Monica dland - Skilled worker, Survival Services Workshop, Stian L. Buckle - Skilled worker, Engine Workshop, Lars Torkveen - Skilled worker, Engine Workshop, Kurt Dyrli - Engineer, Design &
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RotorTales
Rotortales is the employee magazine for CHC Helicopter Corporation, produced four times per year. All material is gathered and written by CHC employees for CHC employees and interested parties. No material contained within Rotortales magazine may be reproduced without permission of CHC Helicopter Corporation. For questions or comments, or to submit an article or photos for publication, please contact CHC Helicopter Corporation Director of Communications Chris Flanagan, by telephone at 604-279-2493, or by e-mail at cflanagan@chc.ca, or forward correspondence to CHC Helicopter Corporation, 4740 Agar Drive, Richmond, BC, Canada, V7B 1A3. For more information on the company, please visit the website www.chc.ca.
Theme
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