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TimeProvider 5000 FAQs


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TimeProvider 5000 FAQs


Q01: What is TimeProvider 5000? Q02: What profile does TimeProvider 5000 support? Q03: What is Hybrid profile? Q04: Does TimeProvider 5000 support layer 3, unicast, and 1-step clock? Q05: Does TimeProvider 5000 support layer 3, multicast, and 2-step clock? Q06: What is the packet rate supported in TimeProvider 5000 when running with layer 3 and unicast mode? What is the maximum packet rate? Q07: How many PTP ports are supported in TimeProvider 5000? Q08: What is the port type and speed for PTP ports? Does TimeProvider 5000 support SFP? Q09: What is the maximum client capacity TimeProvider 5000 supports? Q10: TimeProvider 5000 supports packet rate range from 1 to 128 messages per second. Does that mean with lower packet rate I can increase the client capacity greater than 1000 clients? Q11: Do you have clock redundancy protection in TimeProvider 5000? Q12: One IOC card can support up to 1000 maximum clients. Can you increase client capacity from 1000 clients to 2000 clients with two IOC cards? Q13: Can I use E1/2.048MHz input in I/O card for input clock reference instead of GPS? Q14: What is the capacity for the standalone NTP server? Q15: If the 20,000 tps capacity TimeProvider 5000 NTP server is purchased initially, can I upgrade to 120,000 capacity? Q16: Does TimeProvider 5000 NTP server supports NTP peering? Q17: For the TimeProvider 5000 PTP GM, can I upgrade the system to have both PTP and NTP? Q18: What is the port configuration for having both NTP and PTP modes? Q19: What is Q20: What is Q21: What is Q22: What is the redundancy protection for both NTP and PTP modes? the capacity supported in TimeProvider 5000 with both NTP and PTP modes? the TimeProvider expansion shelf platform? TimeProvider E10?

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Q23: What is TimeProvider E30? Q24: What do I need in order to deploy either TimeProvider E10 or E30? Q25: What is the redundancy protection for the DTI connection between TimeProvider 5000 and TimeProvider E10 or E30? Q26: What cable type do I need to use for a DTI connection to the expansion shelf? Q27: What is the maximum cable length you can have for DTI cable connection from TimeProvider 5000 to TimeProvider E10/E30? Q28: What is the maximum number of clients that a TimeProvider 5000 can accommodate per port? Q29: Does the TimeProvider 5000 provide redundancy capabilities? Q30: If GPS is not available as an input, are there other input options? Q31: What are the available outputs for TimeProvider 5000? Q32: What are the methods for communicating with the TimeProvider 5000? Q33: What types of SFP outputs are available? Q34: Is a GPS wall-mount antenna available? Q35: Which CLI command shows all the current alarms? Q36: Which CLI command displays all the GPS satellites being tracked? Q37: What is the maximum PTP packet rate? Q38: Can the TimeProvider 5000 operate two independent ports on one IOC module? Q39: How many different VLANs can the TimeProvider 5000 accommodate? Q40: Are two IOC modules required for operation? Q41: What is the default FTP firewall setting? Q42: Which command is used for viewing the current firmware version? Q43: Which command is used for viewing the input configuration? Q44: Which command provides the serial number of the modules? Q45: Which command provides the IOC1 modules IP address? Q46: Does the TimeProvider 5000 offer different types of I/O modules for different output types? Q47: How many connections do the I/O modules have? Q48: Does the TimeProvider 5000 only support active FTP? Q49: After adding or modifying an IP address, is a reboot required? Q50: Are TimeProvider 5000 outputs interrupted until an ungraded IOC module enters the LOCK phase? Q51: After an IOC is upgraded, is a reboot required? Q52: How long does it take for a rebooted Quartz IOC module to come out of warm up? Q53: How long does it take for a rebooted Rubidium IOC module to come out of warm up? Q54: Can commands be issued during an upgrade? Q55: Are there field-serviceable fuses in the TimeProvider 5000? Q56: What does the ETH LED do visibly to show PTP connectivity? Q57: When there is not PTP flow between the grandmaster and client, which command can be used to troubleshoot visibility between the grandmaster and client? Q58: Does the TimeProvider 5000 support half-duplex devices such as hubs? Q59: Does TimeProvider 5000 support both SNMPv2 and SNMPv3? Q60: When the TimeProvider 5000 generates an event and alarm log, how many entries will the log hold? Q61: Can both grandmasters (GM1 & GM2)function as a node manager device?

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13. 2. 22.

TimeProvider 5000 FAQs


Q01: What is TimeProvider 5000? A: TimeProvider 5000 is a IEEE 1588 Grandmaster Clock and complies with ITU G.8265.1 Telecom profile. It has a 1RU 19 chassis box with dual -48v DC power and plug-in modules. Back to top

Q02: What profile does TimeProvider 5000 support? A: TimeProvider 5000 supports Telecom-2008 Profile (pre-ITU G.8265.1), ITU G.8265.1 Telecom Profile, IEEE 1588 Default Profile, and Hybrid profile (non standard). Back to top

Q03: What is Hybrid profile? A: It is a profile which has Announce/Sync in multicast and Delay Request/Response in unicast. Back to top

Q04: Does TimeProvider 5000 support layer 3, unicast, and 1-step clock? A: Yes, TimeProvider 5000 supports layer 3, unicast, and 1-step clock. This mode is supported in base software and no software license key is required. Back to top

Q05: Does TimeProvider 5000 support layer 3, multicast, and 2-step clock? A: Yes, TimeProvider 5000 supports layer 3, multicast, and 2-step clock. This mode requires software license key option. Back to top

Q06: What is the packet rate supported in TimeProvider 5000 when running with layer 3 and unicast mode? What is the maximum packet rate? A: The packet rate is configurable and can be set from 1 packet per message to maximum 128 messages per second. Back to top

Q07: How many PTP ports are supported in TimeProvider 5000? A: TimeProvider 5000 supports two PTP Ethernet ports on the IOC (clock) card. Back to top

Q08: What is the port type and speed for PTP ports? Does TimeProvider 5000 support SFP? A: The port is Gigabit Ethernet RJ45 port. Yes, TimeProvider 5000 supports optical and electrical SFP. Back to top

Q09: What is the maximum client capacity TimeProvider 5000 supports? A: The maximum client capacity is 500 clients per port and 1000 clients per IOC card. Back to top

Q10: TimeProvider 5000 supports packet rate range from 1 to 128 messages per second. Does that mean with lower packet rate I can increase the client capacity greater than 1000 clients? A: No. Regardless of the packet rate you choose, the maximum client capacity for TimeProvider 5000 in unicast mode is 1000 clients. Back to top

Q11: Do you have clock redundancy protection in TimeProvider 5000? A: Yes, TimeProvider 5000 supports clock redundancy protection (IOC card redundancy). By default, the first IOC card from the left is the active clock and the second IOC card from the left is the standby clock. Back to top

Q12: One IOC card can support up to 1000 maximum clients. Can you increase client capacity from 1000 clients to 2000 clients with two IOC cards? A: No. You can only have one active IOC card running per shelf. The second IOC card is always a standby card for redundancy protection. Back to top

Q13: Can I use E1/2.048MHz input in I/O card for input clock reference instead of GPS? A: Yes, providing it is for frequency application only since there is no phase reference from the E1/2.048MHz input. Back to top

Q14: What is the capacity for the standalone NTP server? A: There are two capacity configurations supported in the TimeProvider 5000 standalone NTP server. One

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TimeProvider 5000 FAQs


is base configuration, which supports up to 20,000 transactions per second. The other is ultra high configuration, which supports up to 120,000 transactions per second. Back to top

Q15: If the 20,000 tps capacity TimeProvider 5000 NTP server is purchased initially, can I upgrade to 120,000 capacity? A: No. We dont support the upgrade in release 2.0. The support is planned for future release. Back to top

Q16: Does TimeProvider 5000 NTP server supports NTP peering? A: No; in 2.0 release, TimeProvider 5000 NTP server is GPS-only stratum 1 server. Back to top

Q17: For the TimeProvider 5000 PTP GM, can I upgrade the system to have both PTP and NTP? A: Yes, you can upgrade the system to have both modes by purchasing an NTP software license key. Back to top

Q18: What is the port configuration for having both NTP and PTP modes? A: With both NTP and PTP modes configured, you will have one port running with NTP traffic and the other port running with PTP traffic. Back to top

Q19: What is the redundancy protection for both NTP and PTP modes? A: The redundancy protection on each port type is via the corresponding ports on the standby IOC card. Back to top

Q20: What is the capacity supported in TimeProvider 5000 with both NTP and PTP modes? A: With both modes, the capacity on the NTP port is 20,000 transactions per second, and the capacity on the PTP port is 1000 clients. Back to top

Q21: What is the TimeProvider expansion shelf platform? A: It is a next generation platform with rack and stack architecture to expand the capabilities of the TimeProvider 5000 for next generation technology network. The maximum you can stack is up to 10 shelves with a TimeProvider 5000. TimeProvider E10 and TimeProvider E30 are part of the expansion shelf platform. Back to top

Q22: What is TimeProvider E10? A: TimeProvider E10 is a TimeProvider expansion shelf which supports PTP and SyncE on the same port. There are a total of 16 ports capacity for PTP and SyncE traffic. By default, users get 8 ports capacity, and it requires 16 port license key to expand to a total of 16 ports. The TimeProvider E10 supports the prestandards ITU 8275.1 profile for layer 2, multicast connectivity. Back to top

Q23: What is TimeProvider E30? A: TimeProvider E30 is a TimeProvider expansion shelf which supports E1/2.048MHz and 1PPS+TOD outputs. There are total of 12 ports on each port type. For E1/2.048MHz, it has SMA connector port type. For 1PPS+TOD, it has RJ45 connector type. Back to top

Q24: What do I need in order to deploy either TimeProvider E10 or E30? A: You will need TimeProvider 5000 as main shelf to provide timing reference to TimeProvider E10 and E30. In TimeProvider 5000, you also need an IMC card which has DTI port supports. DTI port connection provides timing reference between TimeProvider 5000 and TimeProvider E10 or E30. Back to top

Q25: What is the redundancy protection for the DTI connection between TimeProvider 5000 and TimeProvider E10 or E30? A: The main DTI connection between TimeProvider 5000 and TimeProvider E10/E30 is via the DTI port on the IMC card to the DTI port on the expansion shelf. And the redundancy DTI connection is via the DTI/UTI port on the I/O card to the DTI port on the expansion shelf. Back to top

Q26: What cable type do I need to use for a DTI connection to the expansion shelf? A: For an I/O card with DTI ports, you can use regular CAT5 Ethernet cable. For I/O cards with UTI ports, you need to use custom CAT5 Ethernet cable. The custom connector pin setting is described in TimeProvider 5000 User Guide.

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TimeProvider 5000 FAQs

Q27: What is the maximum cable length you can have for DTI cable connection from TimeProvider 5000 to TimeProvider E10/E30? A: The maximum cable length is 100 meters. Back to top

Q28: What is the maximum number of clients that a TimeProvider 5000 can accommodate per port? A: The maximum number of clients for each port is 500. Back to top

Q29: Does the TimeProvider 5000 provide redundancy capabilities? A: Yes If the TimeProvider 5000 is configured with two IOC cards, one card is active and drives outputs, while the other is in standby mode. Both cards share the same configuration, IOC1. Neither card is primary. Switching is non-revertive. The configuration and state is synchronized between cards automatically. Back to top

Q30: If GPS is not available as an input, are there other input options? A: Yes, E1 and T1 are also available. Back to top

Q31: What are the available outputs for TimeProvider 5000? A: 1PPS, 10MHz, E1, and T1 Back to top

Q32: What are the methods for communicating with the TimeProvider 5000? A: You can connect locally with a RS232 connection or remotely using a Telnet connection. Back to top

Q33: What types of SFP outputs are available? A: Electrical and Optical: Only the SFP transceivers in the following table are recommended and supported. Other SFP transceivers are not supported and may cause the TimeProvider 5000 to not comply with regulatory requirements. Type Optical 1000 Base-SX Multi-Mode Ethernet 850nm (Symmetricom 121-20621-11-2) Optical 1000 Base-LX Single-Mode Ethernet 1310nm (Symmetricom 121-20621-10-2) RJ45 100/1000/1GbE Base-T FullDuplex (Symmetricom 121-20621-13-2) Back to top Avago ABCU-5710RZ Transceiver Avago AFBR-5710PZ Finisar FTLF8519P2BNL Avago AFCT-5701PZ Finisar FTLF1319P1BTL

Q34: Is a GPS wall-mount antenna available? A: No, not at this time. Back to top

Q35: Which CLI command shows all the current alarms? A: The show alarm command Back to top

Q36: Which CLI command displays all the GPS satellites being tracked? A: The show gps command. Back to top

Q37: What is the maximum PTP packet rate? A: The maximum PTP packet rate is 128 packets per second. Back to top

Q38: Can the TimeProvider 5000 operate two independent ports on one IOC module? A: Yes. The TimeProvider 5000 can function with two independent ports on one IOC module but two different IP addresses are required (one for each port). Back to top

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TimeProvider 5000 FAQs

Q39: How many different VLANs can the TimeProvider 5000 accommodate? A: The maximum number is 16 VLANs. Back to top

Q40: Are two IOC modules required for operation? A: No, TimeProvider 5000 can operate with one IOC module, but two IOC modules are recommended for redundancy. Back to top

Q41: What is the default FTP firewall setting? A: The default setting is block. Back to top

Q42: Which command is used for viewing the current firmware version? A: Use the show image command. Back to top

Q43: Which command is used for viewing the input configuration? A: Use the "show input" command. Back to top

Q44: Which command provides the serial number of the modules? The show inventory command. Back to top

Q45: Which command provides the IOC1 modules IP address? A: The show ip config ioc1 command. Back to top

Q46: Does the TimeProvider 5000 offer different types of I/O modules for different output types? A: Yes, there are three I/O modules available as shown in the following table: I/O Module I/O Module with 4x E1 Ports and 2x UTI Ports I/O Module with 2x E1 Ports, 1PPS/10MHz Ports and 2x UTI Ports I/O Module with 2x T1 Ports, 1PPS/10MHz Ports and 2x UTI Ports 090-50314-01 Part Number 090-50311-01

090-50312-01

Back to top

Q47: How many connections do the I/O modules have? A: Each I/O module has 4 connections- 2 are dedicated Outputs and 2 can be configured as either Inputs or Outputs Back to top

Q48: Does the TimeProvider 5000 only support active FTP? A: Yes. TimeProvider 5000 does not support passive (PASV)mode. Back to top

Q49: After adding or modifying an IP address, is a reboot required? A: Yes. Back to top

Q50: Are TimeProvider 5000 outputs interrupted until an ungraded IOC module enters the LOCK phase? A: Yes. Back to top

Q51: After an IOC is upgraded, is a reboot required? A: Yes.

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TimeProvider 5000 FAQs

Q52: How long does it take for a rebooted Quartz IOC module to come out of warm up? A: Approximately 30 minutes. Back to top

Q53: How long does it take for a rebooted Rubidium IOC module to come out of warm up? A: Approximately 50 minutes. Back to top

Q54: Can commands be issued during an upgrade? A: No, issuing commands may result in a corrupt flash memory. Back to top

Q55: Are there field-serviceable fuses in the TimeProvider 5000? A: No. Back to top

Q56: What does the ETH LED do visibly to show PTP connectivity? A: The ETH LED will flash rapidly Back to top

Q57: When there is not PTP flow between the grandmaster and client, which command can be used to troubleshoot visibility between the grandmaster and client? A: Use the ping command. Back to top

Q58: Does the TimeProvider 5000 support half-duplex devices such as hubs? A: No. Back to top

Q59: Does TimeProvider 5000 support both SNMPv2 and SNMPv3? A: Yes. Back to top

Q60: When the TimeProvider 5000 generates an event and alarm log, how many entries will the log hold? A: The log file contains the last 1000 events and alarms generated. Back to top

Q61: Can both grandmasters (GM1 & GM2)function as a node manager device? A: Yes. As a node manager, the grandmasters have selected control over the client with the ability to obtain status information and receive alarms. As node managers, the grandmasters can collect and analyze status data and send out notifications to a management system based on the data collected. Back to top
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