English For Professional Life

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English Courses

General English English for the Financial Sector (Finance & Banking) English for the Sales and Purchasing English for Hospitality industry English for Law English for International relations & Diplomacy English for Managers English for Business communication English for Engineers English for Logistics English for Logistic management English for Secretaries & Administrative English for interview preparation

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Open the door to new horizons

General English Course

Our General English courses are designed to help you communicate more effectively and confidently in everyday situations. Flexible full-time intensive Focus on speaking and listening skills Maximum of 8 students per class General English course is very essential to reach the right level to allow you start English for Professionals, the language people need for the sector they work in. Levels in English languages and hours required for each level Beginner Upper-intermediate Elementary Advanced Intermediate Proficient Each level takes intensive 40 hours as a minimum to be able to start the next level ( some learners take 120 hours for one level , it depends on the language skill and background of the learner. ) If we recognize that the learner has intermediate level in English after a placement test, it would be possible for him / her to start the ESP course.

Business English Course

We can create business language training for the language you need, the sector you work in and the goals you want to achieve.

Make yourself comfortable and avoid misunderstandings in everyday

English.

Let us help you to avoid embarrassments during the Job interviews Give yourself a chance to impress your prospective employer by good Busi-

ness Sector English.

So SIGNUP for It and make It COUNT!!!
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About courses : English for the Financial Sector helps learners to prepare for a career in finance and enables those already working in the industry to improve their financial English. This course builds financial language and teaches students about key financial concepts. It also focuses on the communication skills necessary for working effectively within the industry. It covers a wide range of financial topics, including retail and investment banking, accounting, trade finance, and mergers and acquisitions. This course is designed to intermediate & upper intermediate level.

A Staff Solution offers you a wide choice of courses at our English language center to meet your personal needs, whatever your level, your age or your interests. Whatever you are learning for your career, for higher education, travel or just for fun, we have a program just for you. Find the perfect course for you. You can be confident that you are getting very finest English education.

Overview

English for Sales and Purchasing is for people who need to communicate effectively with International clients and colleagues. Although sales and purchasing pursue different objectives Within a business both roles requires fluent business English to achieve their goals. Buyers and sales people manage international clients, deal with foreign suppliers, attend international exhibitions, draw up proposals; and deal with all manner of complaints and enquiries. English for Sales and Purchasing presents all the essential expressions and conversation techniques that will enable you to communicate successfully in all these situations. Period : 30 hours Talking about your job, goals objectives and Targets Telephoning language Relationship building Follow-up emails

Job & Responsibilities

New contacts At a trade fair

Offers

A sales pitch A request for proposal and an offer letter Offers, tenders and bid Talking about Products Tips for successful negotiations A company visit Negotiating styles Win-win negotiations Telephone and online order A change to an order Numbers and figures Contract terms and phrases complaint form
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Negotiations

Orders

Custom Care Dealing with problems over the telephone and in writing an online

English for the Hospitality Industry

Welcome to the world of English for the Hospitality Industry. Speaking and understanding English in the contexts of reception, reservations, restaurant, bar, and kitchen is essential in the development of future hoteliers like you. The subject planner covers a range of topics such as how to take bookings, dealing with inquiries and complaints, giving directions, methods of payment, names of dishes and drinks, and methods of cooking. The wide topics covered will ensure that you are ready to embark on an exciting career where dealing with customers is the norm of the day During the tutorials, you will be practicing and revising the topics taught for the week.
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Professional English for Law is suitable for upper -intermediate to advanced students and contains 45 units covering a wide variety of legal vocabulary. Topics include corporate and commercial law, liability, contract law and intellectual property. The course also introduces general legal vocabulary related to legal systems, the legal professions and the skills lawyers need in their daily working lives.

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Units
The Legal System

Chapters
1. Legal system 2. Sources of Law. Legislation
3. 4. 5. 6. 7. 8.

Legal professionals

Legal professional in practice

1. 2. 3. 4. 5. 1. 2. 3. 4. 5.
1. 2. 3. 4. 5. 6.
7. 8. 9. 10.

Law in practice

Sources of Law. Common Law The Court System Criminal justice and criminal proceeding Civil Procedure Tribunals European Union Law Solicitors Barrister Working Lives Judges A law firms structures and practice Client care procedure Money laundering procedure Client correspondence Explaining and clarification Legalese Business organizations Formation of the company Raising capital by share and sale Debt Financing: secured lending Company directors and company secretaries Insolvency and Winding up Alternative dispute resolution Corporation tax Mergers and acquisitions Anti-competitive behavior Personal injury claim Clinical negligence Forming a contract Structure of commercial contract Exclusion, limitation and standard clauses Privity of contract, discharge and remedies Standard terms in sale and supplies of goods Licensing agreements and computer programs Commercial leases Buying and selling commercial properties Employment law Copyright and patent Trademarks, domain names and remedies for IP Information technology law and cybercrime Environmental Law International Environmental Law

Liability Contract

1. 2. 1. 2. 3. 4. 5. 6. 7. 8. 9. 1. 2. 1.

Intellectual properties Information technology law Environmental law

1. 2.

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About the courses : A Basic course for students of international relations who start exploring the "socio-political interpretation. The manual contains exercises aimed at introducing and securing basic political vocabulary on the topic Diplomacy and war." Unit I. DIPLOMACY AND INTERNATIONAL RELATIONS *Workshop I. A foreign service career *Workshop II. The multilateral diplomat *Workshop III. Language of Diplomacy *Workshop V. Vocabulary practice Unit II. The PRESS *Workshop I. Types of newspapers *Workshop II. Reading newspapers for professionals *Workshop III. Prospect for the press *Workshop IV. Disputable issues in the press *Workshop V. Vocabulary practice
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Unit III : The Changing of English language

*Workshop II. Euphemistic Correctness *Workshop III. Language Registers *Workshop IV. Ways of Speaking *Workshop V. Vocabulary practice

Unit IV : National Identity

*Workshop I. Globalization and National Identity *Workshop II. Vocabulary practice

Unit V : Public Speaking

*Workshop I. The Declining Act?.. *Workshop II. Analyzing Rhetoric *Workshop III. Teaching and Practicing Rhetoric *Workshop IV. Genuine Debate *Workshop V. Vocabulary practice

Unit VI : Leaders and leadership

*Workshop I. Types of Leaders *Workshop II. Leaders in Historical Perspectives *Workshop 111. "INTERESTING" Leaders *Workshop IV. Political Ambitions *Workshop V. Vocabulary practice

Unit VII : The Civil Service Unit VIII : War and Peace
*Workshop I. Underlying Motives *Workshop II. Wars and Conflicts *Workshop III. War, Politics and Diplomacy *Workshop IV. Vocabulary practice
Lead-In Role play Writing Chair person
Round-Table discussion

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English for managers (intermediate & pre-intermediate level)
On this course managers will learn: to communicate with others in practical, business-oriented situations to understand spoken English in a variety of accents in relevant situations to be able to express themselves in English with greater fluency, accuracy and confidence how to handle themselves in English in a variety of business contexts, from negotiating, to using

the telephone, to making presentations, to socialising to work with a range of specific vocabulary, so developing their understanding of written and spo-

ken English in the areas they need The content will be supported by consistent work on core grammatical structures, vocabulary

patterns and pronunciation. Actual content depends on pre-course Needs Analysis, and is subject to on-going change as the

course evolves. These are sample modules only.

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Making presentations
Presentation skills Introducing a topic effectively Linking and sequencing ideas Concluding Responding to questions

Current business topics

Presenting an article Reading and summarising Discussing pros and cons, giving an opinion Pausing for effect

Process management
Describing processes, cause and effect Use of passives Criticising, recommending Quality assurance, continuous improvement

Recruitment
Describing recruitment & selection processes Conducting interviews, question formation Practice (recorded) and feedback Writing: a job advertisement, CVs, references

Negotiating
Key negotiating language, framing your argument Negotiating with suppliers Negotiating with customers On the phone

Social English
The first five minutes Speed networking the elevator pitch Small talk, turn-taking Business conventions

Business writing
Style, register, business conventions Writing emails Writing reports

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Objective

Level Module 1 : Cultural diversity and socializing Duration: 6 hrs Module 2 : Telephoning Duration: 9 hrs

The course is intended as an opportunity for intermediate-level students to develop confidence and fluency in a professional context Intermediate
1.

1. Cross cultural understanding 2. Welcoming visitors

3.

1. 2. 3. 4.
5.

Module 3: Presentations Duration : 12 hrs

1. 2. 3. 4. 5.

Keeping the conversation going Taking and leaving messages Receiving calls Setting up appointments Problem-solving on the telephone Handling complaints Presentation technique and preparation Image, impact and making an impression (PPT) Holding the audiences attention Listing information, summarizing and concluding Questions and discussions

Module 4: Meetings Duration: 9 hrs

Module 5: Negotiations Duration: 9 hrs

Total Duration : 45 hrs Course: Trainer:

Chairing a meeting The structure of decision making Stating and asking for opinion Interrupting and handling interruptions 5. Asking for giving clarification 6. Ending meetings 1. Types of negotiation 2. Bargaining and making concessions 3. Accepting and confirming 4. Summarizing and looking ahead 5. Dealing with conflict 6. Rejecting 7. Ending the negotiation Session 1 : 22hrs Session 2 : 23 hrs Cambridge course
1. 2. 3. 4.

Under request : Foreign or Tunisian

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English for engineering is for intermediate to upper upperintermediate level (B1 (B1-B2) learners of English who need to use English in an engineering environment . The course is particularly suitable for Civil, mechanical and electrical engineers. It is designed to improve the communication skills and specialist language knowledge of engineers Enabling them to work more confidently and effectively with an emphasis on listening and speaking

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Technology in Use
Describing technical functions and applications Explaining how technology works Emphasising technical advantages Simplifying and illustrating technical explanations Material technology Describing specific materials Categorising materials Speciying and describing properties Discussing quality issues Components and assemblies Describing component shapes and features Explaining and assessing Manufacturing techniques Explaining jointing and fixing techniques Describing positions of Assembled components Engineering design Working with drawings Discussing dimensions and precision Describing design phases and procedures Resolving design problems Breaking points Describing types of technical problem Assessing and interpreting faults Describing the causes of faults Discussing repairs and maintenance

Technical development Discussing technical requirements Suggesting ideas and solutions Assessing feasibility Describing movements and redesigns Procedures and precautions Describing health and safety precautions Emphasising the importance of precautions Discussing regulations and standards Working with written instructions and notices Monitoring and control Describing automated systems Referring to measurable parameters Discussing readings and trends Giving approximate figures Theory and practice Explaining tests and experiments Exchanging views on predictions and theories Comparing results with expectations Discussing causes and effects Pushing the boundaries Discussing performance and suitability Describing physical forces Discussing relative performance Describing capabilities and limitations

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English for Logistics, cover ranges of subjects associated with the logistic Industry. Learners in management level positions, will find their needs, catered forJust as much as those in warehousing and administrations. Its supplies you with the target vocabulary and commonly used expressions that are essential to communication, whether you work for shipping agent, customs broker, or trade forwarder. 1. Introduction to logistics 2. Logistics services -Logistics Acronyms -Product ranges -3PL providers -Value-added services 3. Inventory management and procurement -Inventory managements -Continues replenishment 4. Modes of Transports -Transport and handling equipments -Container types -Type of goods 5. Planning and arranging transport -Transport options -Measurements -Quotations 6. Shipping goods -Markings -Loadings -Advice of shipment -Shipping instructions 7. Warehousing and storage -Handling equipments -Warehouse areas -Warehousing today 8. Documentation and Finance -Documents in Form trade -Import instructions -Payment methods

Period of courses: 30 hours

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1. The supply chain: -The importance of inefficient supply chain -Using the supply chain to increase sales -The global supply chain 2. Relations with suppliers -The importance of good supplier relationships -Minimizing risk with suppliers -Managing unexpected events and disasters 3. Global sourcing and manufacturing: -Development in global manufacturing & sourcing -Outsourcing production to China -Ethical sourcing 4. Transport and distributions -Transporting fresh produce -The impact of higher energy costs -New distribution model 5. Inventory management -Managing changes in demand -Fast respond logistics for retailing -Using RFID for managing stock 6. Grilling the supply chain -Reducing a companys carbon footprint -Moving beyond logistics -Making the supply chain greener
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English for Secretaries and administrative personnel

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Job Interview Preparation Course

You've found the perfect job, but there's one thing standing in the way: the interview. "What if I say something wrong?" you think. Stop worrying! The good news is that many recruiters ask the same basic questions in their interviews. So with a little preparation, you can avoid putting your foot in your mouth and saying goodbye to your dream job. With us learn how to : Answer Basic Interview questions Deal with Tricky Interview questions Apply Body language tips Handle Stress Follow Interview Etiquettes

Training@staff-solution.net

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Training@staff-solution.net

Tel: 0021628002909

http://www.staff-solution.net/training/our-catalogue/
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