Steve G.

Rude

5208 SW Goodwin St. Ankeny, IA 50023 (515) 965-7180 sgrude@dmacc.edu

EDUCATION Drake University, Des Moines, IA Master of Science in Leadership Development, August 2015 Universidad De Vic, Barcelona, Spain Spanish & International Business Studies, June 2005 Drake University, Des Moines, IA Bachelor of Science in Business Administration, December 2004 Des Moines Area Community College, Ankeny, IA Associate of Arts, May 2002 Johnston High School, Johnston, IA Diploma, May 2000 WORK EXPERIENCE DMACC, Ankeny, IA, International Student Specialist (November 2011-present) Ensure compliance with Federal regulations by performing accurate reporting and registration of all 200 plus F-1 students who attend DMACC to the United States Citizenship and Immigration Services (USCIS) Coordinate work flow and communication between various DMACC departments including Admissions, Registration, Advising, Student Records, Students Accounts and the Student Activities Council Advise international students with general academic questions and relational concerns as well as help them maintain legal immigration status through various immigration regulations, policies and procedures Faculty advisor for two student organizations on campus English as a Second Language Instructor (beginning Fall 2013) Great Commission Ministries, Des Moines, IA, Associate Staff (July 2006-present) Coordinate campus bible studies and service projects Mentor and assist student leaders with event planning Nationwide Insurance, Des Moines, IA, Claims Associate (October 2008-Jan 2012) Assisted policyholders to file auto and home owner claims Educated policyholders and answered questions regarding coverage and policy options Johnston Kids/Teen Connection, Johnston, IA, Group Leader (Summer 2007) Managed children and other staff as a group leader Contributed to the daily schedule of events and the coordination of field trips Starbucks Coffee, Des Moines, IA, Shift Supervisor (July 2005-July 2006) Managed daily operations including scheduling and overseeing employee performance Contributed to the hiring and selection process of new employees Walgreens, Ankeny, IA, Assistant Store Manager (September 2004-January 2005) Managed daily store operations including cash accounts and financial records Attended to customer questions, complaints, and requests

Drake University, Des Moines, IA Resident Assistant (2002-2004) Developed and implemented floor programs, activities, and special events Worked with guest speakers to promote and develop student skills YMCA of the Rockies, Estes Park, CO, Custodial Staff (Summer 2003) Provided cleaning services and accommodations for clients Universal Studios, Orlando, FL, Games Associate (Summer 2001) Worked with inventory management and managed cash account LANGUAGES LEADERSHIP Spanish speaking, writing, and interpreting skills USCIS Academic Engagement, Lincoln, NE (July 2013) Iowa International Education Conference, Ames, IA (May 2013) International Preview Day, Cedar Falls, IA (April 2013) IOWAAN, Ankeny, IA (March 2013) JDRF Walk to Cure Diabetes, Des Moines, IA (February 2013) The Leadership Institute, DeKalb, IL (January 2013) Immigrant Entrepreneurs Summit, Des Moines, IA (November 2012) NAFSA Conference, St. Louis, MO (October 2012) Young Communicators Summit, Orlando, FL (January 2012) Nationwide Insurance Committee Chair for the Food Bank of Iowa (Spring 2011) AYCO Financial Fitness (Fall 2010) Des Moines Area Community College Alumni Association (2008-present) Donald V. Adams Leadership Institute (2003-2004) La Fuerza Latina (2002-2004)

VOLUNTEER EXPERIENCE Wildwood Hills Ranch Campfire USA Des Moines Public Schools Central City Soccer Coach and Referee Upward Basketball Coach and Referee Operation Christmas Child Easter Seals Camp Goodwill Industries Ruth Harbor Jordan Park Camp Blank Park Zoo