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N° 6

January 2008

COLLISION
AVOIDANCE
“Hindsight”
The ability or opportunity to understand and judge

THE RUNWAY AND YOU an event or experience after it has occured.

By
By Ian
Ian Wigmore
Wigmore
See
See page
page 22
22 THE APPLICATION OF
OFFSET TRACKS
IN EUROPEAN AIRSPACE
BY ROLAND RAWLINGS
See page 8

AIRBUS AP/FD TCAS MODE:


A NEW STEP TOWARDS
SAFETY IMPROVEMENT
By Paule Botargues
See
See page
page 25
25

EUROCONTROL DAP/SSH January 2008


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January 2008 Page 2 HINDSIGHT N°6


Contents

CONTENTS
Editorial Coding of Subject Matter
 Must we avoid conflict? 4
 Left side, right side, wrong side? 5 To aid identification of subject matter,
 The application of offset tracks in each article is coded and marked by a
coloured icon which appears at its
European airspace 8
head.
 The sunshine is back 12
 Changes to ICAO rules regarding
TCAS RAs 14
Loss of
 Contact us 38 Separation
 Disclaimer 39

121.5 Safety Alerts


 Visual misidentification of aircraft Level Bust
livery 16
 Guarding 121.5 MHz 17
 Call Sign Confusion 18
 Level Restrictions - Amendments to Runway
ICAO PANS-ATM 19 Incursion

The Briefing Room - Learning


From Experience
 Displaying ACAS RAs to the con- Controlled Flight
into Terrain
troller: A human factors perspective 20
 The runway and you 22
 Airbus AP/FD TCAS mode: a new
.. . .
25

.. . . .
. . .. .
step towards safety improvement ..
....

.. . . . . . . . . . .

.........
Airspace Infringement
 Mid-air collisions, elephants, and
..

.. .
. .. . . . .. .

systems approaches 28
 Alert controller prevents CFIT
accident 31
 Avoiding the conflict 34 Wake Vortex Turbulence

Editorial Team
Editor in Chief
 Tzvetomir Blajev
Human Factors
Editorial Secretary
 Ian Wigmore
Editorial Committee
 Bengt Collin; Dominique Van
Damme; Yvonne Page; Jacques Air Ground Communication
Beaufays; Max Bezzina; Alexander
Krastev; Gilles Le Galo; Philip Marien;
Stanislaw Drozdowski; Charlie
Goovarts; Francois Cervo
Other
Management Board
 Jacques Beaufays; Antonio Licu;
Manfred Barbarino; Gilles Le Galo;
Tzvetomir Blajev

HINDSIGHT N°6 Page 3 January 2008


Editorial

MUST HINDSIGHT ALWAYS AVOID


COLLISIONS?
By Tzvetomir Blajev
Eurocontrol Co-ordinator Safety Improvement Initiatives and Editor in Chief of HindSight

Sit down and relax - I am going to write about collisions of opinions. Should
HindSight allow controversial opinions to be published? To answer this question I
need to answer another one first - What exactly is HindSight? The short answer is
in the title of my first editorial of HindSight Edition 1 - “HindSight is a wonderful
thing”. A somewhat longer answer is provided below.

HindSight is an “Aviation Safety Magazine for Air Traffic Controllers”. The concept
is based on carefully balancing the style, content and scope around the four
dimensions in the above sentence. Those dimensions are represented by tensions
and are elaborated below:

1. Aviation Safety Magazine for Air Traffic Controllers.

Air Traffic Control point of view VERSUS Other points of view - pilots, airports, etc.

2. Aviation Safety Magazine for Air Traffic Controllers.

What we have learned from the past - VERSUS What may come in the future -
lessons learned from investigations, new concepts, procedures, equipment
reporting and normal operations and lessons learned from risk assessment

3. Aviation Safety Magazine for Air Traffic Controllers.

Presenting the “official” EUROCONTROL VERSUS Providing a forum for discussion and
position and sticking closely to expression of opinions not necessarily
technical documents endorsed by EUROCONTROL

4. Aviation Safety Magazine for Air Traffic Controllers.

Delivering to the practitioners the VERSUS Reflecting on what the “theory”


practical “do's and don'ts” that can be says and giving the floor to researchers
used directly in everyday practice and scientists.

Now back to the question. Must we avoid conflict? Is there censorship? My belief is that:
HindSight must avoid:
 emotional conflict on a personal level.
 misleading the reader about standard procedures.
HindSight should promote:
 argument based on facts.
 disagreement on matter of opinion.
 healthy and constructive discussion.

Enjoy the reading!

January 2008 Page 4 HINDSIGHT N°6


Editorial

FRONT LINE REPORT:


LEFT SIDE, RIGHT SIDE, WRONG
SIDE?
By Bert Ruitenberg

Bert Ruitenberg is a TWR/APP controller, supervisor and ATC safety officer at Schiphol
Airport, Amsterdam, The Netherlands. He is the Human Factors Specialist for IFATCA and
also a consultant to the ICAO Flight Safety and Human Factors Programme.

It was a quiet Sunday afternoon, late Until that day in March 1977, aircraft
March 1977. Winter in the Netherlands collisions to me seemed like something
was slowly giving way to spring, and I from the past. Admittedly there had
was driving in my car to Eindhoven Air been a mid-air near Zagreb as recent
Force Base where I had recently qualified as September 1976, but as a member
as an Air Traffic Control Officer. Although of the troops in a NATO Air Force I sort
it was a weekend, during which no mil- of accepted that such things would
itary activities were expected, I had to go occur in Eastern Bloc countries. Tenerife tory carriage of ACAS to cargo aircraft,
to the Tower to facilitate the arrival of a brought home to me the reality that since one of the two aircraft involved
civil business jet from a company that aviation accidents can occur anywhere was a freighter without TCAS.
shared the airport with the Royal in the world.
Netherlands Air Force. Suddenly the What the accidents in Linate (2001),
radio programme that I was listening to And indeed aircraft collisions (invol- Überlingen (2002) and Brazil (2006)
in my car was interrupted for an extra ving commercial flights) have kept have painfully demonstrated is that
news bulletin: there had been an acci- occurring since then, although they having TCAS in aircraft does not in
dent involving two Boeing 747s on the still are rare occasions. In 1986 there itself help prevent a collision. In Linate
runway at Tenerife, and one of the air- was a mid-air near Cerritos (Ca, USA), in the accident occurred on the ground,
craft was Dutch. 1996 a mid-air near New Delhi, in 2001 i.e. a situation for which TCAS was not
a runway collision at Milan Linate, in designed. In the Überlingen scenario
I remember finding this news bulletin 2002 a mid-air near Überlingen, and in the TCAS in both aircraft worked per-
quite shocking: even though at the time 2006 a mid-air over the Amazon in fectly according to specification, but
I had been an ATCO for just a couple Brazil. sadly one of the flight crews involved
of months, I realised that the scenario had not received the training to
that had unfolded at Tenerife was a pro- It almost goes without saying that all adequately interpret its advisories. And
fessional nightmare for every ATCO in those accidents were duly investigated, in the mid-air over the Amazon, pre-
the world - this was the sort of thing that and the safety recommendations from liminary findings indicate that the
we were trained to prevent, but here it the investigation reports have transponder and TCAS of one of the
appeared to have happened with all the undoubtedly contributed to enhancing two aircraft was not functioning at the
dire consequences. For the rest of that aviation safety around the world. In fact time of the accident, rendering the air-
day I tried to listen to as many news bul- it was the Cerritos accident in 1986 craft electronically invisible to the
letins on radio and TV as I could, to learn that resulted in the mandatory carriage other aircraft.
more about the circumstances of the of Airborne Collision Avoidance
accident. (This was 1977 - Internet and Systems (ACAS), of which the Traffic Which brings me to another common
CNN didn't yet exist, so radio and public Alert and Collision Avoidance System factor in the New Delhi and Brazil mid-
TV were the main information sources (TCAS) is the most widely used appli- airs: the aircraft were on exact recipro-
for such events!) cation. The 1996 accident near New cal tracks. In the old days, when navi-
Delhi resulted in extending the manda- gation was based on radio beacons

HINDSIGHT N°6 Page 5 January 2008


Editorial

such as NDBs and VORs, it was very rare are following the advisories, and the way centreline, i.e. a certain distance
for aircraft on opposite tracks to pass "downlink" can still coincide with away from the centreline. Again on first
exactly at the same position. There instructions from the controller(s) that glance most aviators will say this is a
would usually be some inaccuracy in may or may not contradict the brilliant solution to re-create the
the navigation systems as a result of advisories. So where's the gain? situation where there is some lateral air
which the aircraft would pass each between passing opposite aircraft (in
other laterally with some air in Another work-around discussion, addition to the vertical spacing). But
between (as well as the vertical related to the New Delhi and Brazil here's the catch: depending on which
spacing applied by ATC). If for some accidents, is the one about having air- side of the road the car traffic is in their
reason the vertical spacing was lost, craft routinely fly "offset" from the air- country of origin, pilots will tend to
there was still a good chance the air-
craft would not collide because of that
lateral inaccuracy. But not so in 1996
and beyond: the on-board navigation
systems (INS, IRS, satellite) have
become so accurate that aircraft are
usually following the exact centreline
of the assigned route - which of course
removes the unintended-but-very-wel-
come safety feature of having air
between aircraft due to lateral inaccu-
racy. If vertical separation nowadays is
lost for some reason, the chance is very
high that the aircraft will collide - the
New Delhi and Brazil accidents provide
tragic evidence of this.

The Überlingen accident has triggered


a discussion about displaying TCAS
advisories on the screens of air traffic
controllers. At first glance that seems
like a brilliant work-around to over-
come some of the inherent flaws in the
TCAS design, but on giving it some
deeper consideration it may not be as
simple a solution as it would seem. In
my humble opinion, all it will do is
shorten the time between the genera-
tion of the advisory and informing ATC
about it (which currently is done by R/T
by the pilots concerned, at their
earliest convenience). Other than that
it resolves nothing, I think - ATC still
doesn't know whether or not the pilots

January 2008 Page 6 HINDSIGHT N°6


Editorial

apply an offset that is either left or In the discussion about offset flying 45 metres roughly equals 0.025 NM, so
right of the airway centreline…. (OK, there also appears to be some debate even if the regulators were to knock
allow me to explain if you didn't get as to the distance to be used in the off- themselves out and opt for an offset
that: picture two opposite aircraft of set. One mile, half a mile, less or maybe that is four times the required mini-
which one is flying half a mile left of more - many figures are mentioned. mum, the distance would be 0.1 NM.
the airway centreline. Now move the The discussion involves aspects such as This number is far less than any of the
other aircraft half a mile right of the disturbance of the traffic picture on the numbers I've heard used in the current
centreline, and see where they both screen of ATCOs, spacing with adjacent discussions. It would hardly disturb any
end up!) routes, and whether or not the offset ATCO's traffic picture, and it would
should be transparent to the pilots (i.e. hardly interfere with any spacing
And here is some further information should the pilots even know that an requirements for adjacent routes. Feel
on this offset flying: a number of airline offset is applied?). I'm not going to free to enter this viewpoint in any
pilots are applying this already in real offer a solution to the discussion here, discussion on offset flying you may find
life under their own authority - but but I'd just like to point out that the yourself involved in, and don't forget to
apparently without realising the wing span of the world's largest insist on agreeing to all apply the off-
left/right offset anomaly as described operational aircraft, the Antonov 225, is set on the same side of the centreline!
above. I'd say some international just under 90 metres. Theoretically this
regulation is required for routine offset implies that any distance larger than
flying, and rather urgently too! half that span, i.e. anything more than
45 metres, should do the trick - as long
as agreement is reached about appli-
cation of the offset on the left or right
side.

HINDSIGHT N°6 Page 7 January 2008


Editorial

THE APPLICATION OF OFFSET


TRACKS IN EUROPEAN AIRSPACE
by Roland Rawlings

Roland Rawlings is Navigation Manager within DAP/APN and as such is responsible for
Navigation Strategy including the aviation applications of GNSS. This work addresses
navigation issues for all phases of flight.

In his editorial Left Side, Right Side, makes up the majority of ECAC opera-
Wrong Side? Bert Ruitenberg draws tions has not hitherto been studied. As
attention to a safety concern that has a result no review has been under-
arisen out of the improved perform- taken of the implications of such off-
ance of aircraft navigation systems, sets and there exists no standard
which allows aircraft to maintain tracks advice to pilots on such offset applica-
with a degree of precision that was tions.
unimaginable until recently.
Calls for increased use of offsets
The raw GPS position performance is intensified after the 29 September 2. a safety study to identify the lateral
now better than 10 metres, and with 2006 mid-air collision in Brazil between overlap risk for opposite-direction
automatic coupling, the accuracy with a Boeing 737-800 and an Embraer traffic taking into account GPS
which an aircraft follows a defined Legacy 600 Business jet. The crash lateral accuracy as well as potential
track can be within the dimensions of occurred while the two aeroplanes, mitigations.
the airframe. This leads to a concern as which were being flown in opposite
to the operational safety, especially directions, were on the same route and For the purpose of those studies, seven
since, at cruise altitudes, a vertical at the same altitude. With previous bidirectional routes within the ECAC
separation of 1,000ft between generations of navigation capability airspace were selected. The reason for
opposite-direction aircraft cannot be the navigation inaccuracies meant that only selecting bidirectional routes is
confirmed visually. there was only a very small probability that for single-direction routes the risk
that such an error would result in a of collision due to a vertical error is
A solution which has already been collision. Today, with the improved very low, since when the flight level
implemented unofficially by some lateral and vertical accuracy, the risk of orientation scheme is employed air-
pilots is to offset tracks by a small a collision resulting from such error is craft will have 2000 ft vertical separa-
amount in order to ensure lateral significantly higher. tion, and when all flight levels are
separation in the event of a flight level employed the low speed differential
error. This action termed Strategic EUROCONTROL has recently under- between aircraft flying in the same
Lateral Offsets, and for simplicity taken two studies to address these direction provides the risk mitigation.
termed just “offsets” in this article, concerns with regard to ECAC airspace.
should not be confused with tactical These are: It is important to note that in the core
offsets applied by ATC to support ATM area of ECAC only 10% of routes are
functions such as aircraft overtaking 1. an investigation of the operational bidirectional, the others being single-
manoeuvres. The procedures for such and technical implications of the direction. The routes studied are the
offsets have been developed for introduction of offset routes on air- seven busiest bidirectional routes
remote and oceanic operations. craft onboard equipment, in- (more than 100 flights in one direction
However, the applicability of such off- cluding a review of the capability per day) within the ECAC airspace.
sets for high-density operation such as of existing FMS equipment; and, Outside of the core area and below FL

January 2008 Page 8 HINDSIGHT N°6


Editorial

290, a greater proportion of routes are The studies identified the following this could create memory/database
dual-direction but the density of traffic points: problems. In proposing offset
is low. 1. Investigation of the implications routes there is a risk of exceeding
of the introduction of offset routes database capacity.
One day's worth of traffic from seven on aircraft onboard equipment.
segments of these routes was gathered  Where there is an offset capability,
and an investigation was made as to  At present almost 20% of aircraft in for all but a small percentage of air-
the aircraft onboard equipment used ECAC cannot carry out automatic craft the offset capability is for a
on those routes and the navigational offsets and software upgrade (after minimum offset of 1 NM. Only a
accuracy. This data was used to under- delivery) is expensive. For instance, small number of FMS types can
take a risk analysis for opposite- by creating offset routes, the num- perform offset increments from 0.1
direction traffic. ber of waypoints will also expand; NM

Note: Red: routes with more than 100 flights per day in one direction
Orange: routes with between 50 and 100 flights per day in one direction
Green: routes with between 20 and 50 flights per day in one direction

Bidirectional routes in Europe with more than 20 flights a day

HINDSIGHT N°6 Page 9 January 2008


Editorial

 There are a large number of ways offsets of 0.5 and 1 NM. An overall must be taken to ensure that offsets
in which the offset is implemented factor of approximately seven is are not applied where they would be
and this impacts the continuation obtained for offsets of 1.0 and 2.0 detrimental to safety.
of offset during and after a turn NM.
and the application of offset on CONCLUSION
SIDS and STARS. For example some  However, it is important to note the
systems continue offset during a following: The safety analysis demonstrated that
turn or on entry to STARS whilst  a similar or even a larger the use of offsets in an ECAC environ-
others cancel the offset. The decrease in risk can be ment has a very small effect on the
differing implementations of entry expected from replacing the safety risk owing to the preponderance
and exit of offsets (automatic bidirectional routes by pairs of of the risk arising from crossing traffic.
and/or manual, intercept/rejoin unidirectional routes, which However, there could be a risk reduc-
angle, etc.) could result in aircraft reduces the passing frequency; tion through the use of offsets when
flying offsets where this is inappro-  the use of direct routings, a they are applied correctly. In addition
priate. common practice in the core they do provide better visual cues to
part of ECAC, reduces the risk of the pilot as regards the separation of
2. Lateral overlap risk estimation and lateral overlap by the lateral aircraft.
mitigations. dispersion of traffic;
 in an ECAC environment, offsets As a result, there appears to be no
 The lateral overlap risk has been would not significantly change intrinsic reason why offsets cannot be
estimated from the combination of the system safety as crossing supported if it can be confirmed that
the probability of lateral overlap traffic generates the dominant correct application can be assured.
and the opposite-direction passing risk;
frequency. In such estimations, it  in many parts of ECAC, route Since the use of offsets could influence
has been assumed that over 80% of spacing is at or close to the system safety there is a need to
the aircraft would be using GNSS- minimum that can be develop criteria enabling the identifica-
based navigation. The estimation supported by the navigation tion of where and how offsets can be
has then been compared against performance requirement. The safety employed, and any limitations
the upper bound of the global application of offsets in this that need to be applied. It will also be
system performance specification situation would increase the necessary to define operational proce-
for RVSM, showing that this has risk associated with the passing dures and training requirements for
been exceeded. traffic on the neighbouring their application to ensure that such
track. This is particularly im- offsets can be employed in a safe
 The effect of two track offsets to portant considering the offset manner.
the right of the flight direction on capability of the large majority
the probability of lateral overlap for of RNAV systems today is a ACCORDINGLY, THE FOLLOWING
opposite-direction traffic has then minimum of 1 N mile. STEPS ARE PROPOSED BY
been examined. Very small offsets EUROCONTROL:
of 0.1 and 0.2 NM were found to Nevertheless, in view of the fact that
reduce the probability of lateral there does remain an operational risk,  That the number of bidirectional
overlap for aircraft on the same albeit low, it would not be appropriate routes should be further reduced.
track by a factor of approximately to ignore a potential means for risk This is already the target adopted
three. A further factor of approxi- reduction. However, the contribution to by the Route Network
mately two can be gained using safety will be relatively small and care Development Subgroup of the

January 2008 Page 10 HINDSIGHT N°6


Editorial

Airspace and Navigation Team and  That if after review it is deemed


the findings summarised above appropriate to allow offsets in
give fresh impetus to this work. specific situations, the following
will need to be developed by the
 That the remaining bidirectional appropriate Subgroup of ANT:
routes should be further studied to
establish whether offsets could be  development of implementa-
applied without reducing safety. tion rules;
Specifically this would need con-  development and publication
sideration of the wide variety of of ATC and Pilot Procedures;
implementations of offsets and the  development of guidance
impact of applying offsets on these material on the application of
tracks and on neighbouring tracks. Strategic Lateral Offsets;
It would also need to study the  preparation of Pilot and ATC
impact on safety of failing to awareness material.
correctly cancel offsets in areas
where offsets reduce system safety.

HINDSIGHT N°6 Page 11 January 2008


Editorial

THE SUNSHINE IS BACK

By Bengt Collin

Bengt Collin works at EUROCONTROL as an expert on the Advanced Surface Movement


Guidance and Control System (A-SMGCS) Project (part of the Airport Operations
Programme (APR)), and also for the Directorate of ATM Programmes (DAP/SSH).

Disclaimer: Although being based on a THE INBOUND CREW


real incident, the characters in the story
are completely made up by the author. “Why is white chocolate white, cocoa
Any similarity with the persons involved isn't white is it?” He thought about this
is entirely coincidental. just before landing. Now they had
vacated the runway and they
THE INVESTIGATOR contacted the ground controller. The
controller cleared them to their stand
It was winter; she walked alone in the at the south of the airport, and
endless forest. The sound from her instructed them to hold before inter-
boots on the dry snow was comforting; section Alfa. On taxiway Zulu south- THE GROUND CONTROLLER
it brought back memories from her bound he instructed the first officer to
childhood. It was not a lot of snow, just switch off the left engine, he saw an air- The atmosphere in the tower was slow
enough to cover the ground and make craft crossing Alfa ahead of him, from but focused; everything was like a
the pine trees look like in a Disney Terminal 2 to the outer taxiway, and normal day. He had been a controller
movie. She loved walking by herself, it another on the apron, well to the left all his life and was very experienced.
helped her to relax, she worked in a of a parked aircraft close to Alfa. He While other people would love every
beautiful city, but it was a city filled could see the follow-me waiting at the second in tower, he thought of it as just
with noise and stress; she preferred the entrance of the south ramp. The aircraft another routine day; in fact he some-
countryside. Her phone rang, in a that crossed his taxiway ahead of him times even complained about the need
second all the peacefulness was gone; turned north on the outer parallel taxi- of being there. He worked on one of
she needed to return to Stockholm. way, suddenly he passed an aircraft on two ground positions; the traffic was
the left, close… average, nothing special ever
happened; another day closer to retire-
ment. A few conflicts to sort out, easy
job, the same job he did day in day out.

THE OUTBOUND CREW

“Why is the sun always shining in


Stockholm?” the first officer thought to
himself, the weather having been
brilliant every time they had visited in
the last few months. He never had time
to visit the city; he liked coming here
and the people he met were always
very nice and professional. Perhaps
next summer when it was warmer; out-
side it was minus 4.

January 2008 Page 12 HINDSIGHT N°6


Editorial

Five minutes later all his thoughts were instruction to hold at an intermedi-
focused on the flight; they push backed ate point: the clearance should be
and requested taxi instructions for to the intermediate point instead.
departure. They received and read back
the instruction for runway 08, it was  Controllers should not deviate from
not via the published standard route standard taxi routes unless
but via intersection Alfa; they did not absolutely necessary.
complain, it was a shorter route. The
captain was taxiing the aircraft. Just
before leaving the apron, approaching
Alfa, the first officer suddenly saw an
aircraft coming from the right on taxi-
way Zulu: “it is not stopping, STOP!” he
shouted. It passed three metres ahead
of them.

SUMMARY

Three aircraft were taxiing out from the


ramp. It is believed that the inbound
flight crew saw number one and three,
but not number two, the conflicting
aircraft (hidden behind an aircraft
parked on gate 59G). Although the
read-back was correct and they were
very familiar with the airport, the pilots
on the inbound aircraft did not hold as
instructed before Alfa. The aircraft
passed, without braking, a few metres
in front of the second outbound air-
craft, which braked hard to avoid a
collision. The follow-me vehicle waiting
at the south ramp, clearly visible ahead
of the inbound aircraft, may have
contributed to flight crew's distraction.

Why did this happen, and how can it


be prevented in the future?

The investigation board recom-


mended:

 A clearance should not be given to


a holding point or gate with an

HINDSIGHT N°6 Page 13 January 2008


Editorial

CHANGES TO ICAO RULES


REGARDING TCAS RAS
By Stanislaw Drozdowski

Stanislaw Drozdowski is an ATM Expert at EUROCONTROL HQ in Brussels, working in


the area of ground and airborne safety nets. Previously, he worked as a system engineer
with Northrop Grumman and as an Air Traffic Controller in Poland and New Zealand.

In the last issue of HindSight, in my arti- another aircraft above were sometimes
cle about TCAS and STCA (see TCAS reported as “TCAS Climb”. In fact the air-
and STCA - not just anagrams, craft was still climbing but at a lower
HindSight 5, July 2007, page 19) I rate. This gave the controller a false
remarked that ICAO rules concerning indication that the TCAS resolution was
RA reporting would change in the near telling the pilot to continue the climb
future. ICAO has now published the towards the other aircraft. That caused,
changes that will become applicable in some cases, the controller to issue an
on 22 November 2007. Below is the instruction during the RA, resulting in
summary of the changes to ICAO confusion on the flight deck and
PANS-ATM (Doc 4444) and ICAO PANS- prolonged radio exchanges. In the event that the controller issues
OPS (Doc 8168). a clearance or instruction contradictory
On the other hand, controllers should to the TCAS RA, the flight crew will
PHRASEOLOGY note that the new phraseology may follow the RA and inform the
limit their awareness as to the direction controller:
The first change concerns the RA of the movement of the aircraft
report phraseology. The new phrase- responding to the RA. “UNABLE, TCAS RA”
ology is:
The pilots are now required to expli- The controller response to that RA
“TCAS RA” citly announce the TCAS “Clear of con- report is an acknowledgement
flict” message when the conflict is over: (“Roger”).
The controller response to the RA
report is an acknowledgement “CLEAR OF CONFLICT, RETURNING TO Previously, the “unable” phraseology
(“Roger”). (assigned clearance)” included the direction of the RA (e.g.
or “Unable, TCAS climb”) - this change is
This change was implemented to “CLEAR OF CONFLICT, (assigned clear- in line with the RA reporting changes
simplify RA reporting. Previously, pilots ance) RESUMED” as described above.
were required to include the direction
of the movement in their RA report (i.e. The controller response to the “Clear of WHICH RAs MUST BE
“TCAS Climb” or “TCAS Descend”). That Conflict” report is an acknowledge- REPORTED?
sometimes led to ambiguous situations ment (“Roger”) or provision of an alter-
as no phraseology existed to report the native instruction. The second significant change
most common RAs (Adjust Vertical concerns the types of RAs that must be
Speed) and pilots often improvised The clear indication of RA termination reported. Previously, the pilots were
their reports creating extra confusion will now allow the controller to required to report all RAs to ATC. With
in the situation that was already stress- recognise when the RA is completed the change applicable on 22
ful for the controller. For example, and when he/she can start issuing November 2007 the pilots will report
“Adjust vertical speed” RAs calling for clearances or instructions to the only those RAs that require a deviation
the reduction of the climb rate due to affected aircraft. from the current ATC clearance or

January 2008 Page 14 HINDSIGHT N°6


Editorial

instruction (“As soon as possible, as manoeuvre induced by the RA. The tion may be inadvertently inaccurate as
permitted by flight crew workload [the controller shall resume responsibility the position and altitude information
pilots shall] notify the appropriate ATC for providing separation for all the are delayed in surveillance processing.
unit of any RA which requires a devia- affected aircraft when: In some case controllers found issuing
tion from the current air traffic control a) the controller acknowledges a traffic information difficult due to the
instruction or clearance”). report from the flight crew that the proximity or overlap of the aircraft
aircraft has resumed the current labels and symbols on the screen. Also,
This change should eliminate reports clearance; or traffic information and the visual acqui-
of RAs that are not significant for ATC, b) the controller acknowledges a sition of the intruder could prompt the
i.e. those not leading to deviation from report from the flight crew that the pilots to stop responding to the RA.The
the current clearance. That should aircraft is resuming the current amended paragraph 15.7.3.2 reads as
cover the majority of RAs issued to the clearance and issues an alternative follows:
fast climb or descending aircraft clearance which is acknowledged
approaching their cleared level while by the flight crew.” “When a pilot reports an ACAS
another aircraft is immediately resolution advisory (RA), the controller
above/below. ICAO believed that these PROVISION OF TRAFFIC shall not attempt to modify the aircraft
reports caused unnecessary workload INFORMATION flight path until the pilot reports “Clear
for the flight crews and for ATC and has of Conflict”.
therefore excluded them from the Until now, controllers were required to
reporting requirement. provide traffic information to the air- Note - the most important principle of
craft responding to the RA. This this paragraph remains in force - once an
It should be noted that in some cases requirement has been removed as it is RA has been reported, the controller shall
pilots may have difficulty to determine believed that at that point ATC traffic not attempt to modify the aircraft flight
whether the RA is requiring a deviation information provides little added value path, until the pilot announces “Clear of
from the current ATC clearance. to the flight crew and might be Conflict”.
distracting. Moreover, traffic informa-
WHEN DOES THE CONTROLLER
CEASE TO BE RESPONSIBLE?

A change has been made clarifying the


controller responsibility during an RA.
Now, the defining moment when the
controller ceases to be responsible is
the departure from clearance or pilot
report of an RA.

The amended paragraph 15.7.3.3 now


reads:
“Once an aircraft departs from its ATC
clearance or instruction in compliance
with an RA, or a pilot reports an RA, the
controller ceases to be responsible for
providing separation between that air-
craft and any other aircraft affected as
a direct consequence of the

HINDSIGHT N°6 Page 15 January 2008


121.5 Safety Alerts

121.5
SAFETY ALERTS

SAFETY REMINDER THE PROBLEM POTENTIAL SOLUTIONS

MESSAGE SUMMARY When being provided with local traffic  For these reasons, ATC must take
information by the aerodrome or particular care, when describing
VISUAL MISIDENTIFICA- ground controller, confusion and ambi- aircraft in local traffic information,
guity have been reported as regards particularly as regards the use of
TION OF AIRCRAFT
the aircraft livery of the traffic in ques- conditional clearances.
LIVERY tion.
 Therefore, where it is deemed by
Origin: Aircraft Operator  When issuing local traffic informa- ATC necessary, as a means of pro-
Issued: 26/04/2007 tion in the aerodrome control viding additional clarity, to refer an
service (including the use of condi- aircraft's operating agency name or
tional clearances), ICAO PANS-ATM radiotelephony designator in either
provides that the aircraft type local traffic information or during
represents an integral element. coordination between control
PANS-ATM also provides, in the positions in the aerodrome control
context of essential local traffic, tower, ATC should ensure (prefer-
that the traffic is to be described ably by visual observation) that the
"so as to be easily identified". To aircraft's livery is in fact consistent
this end, controllers often provide, with the livery that would be
in addition to the aircraft type, the expected for the aircraft in
name of an aircraft's operating question.
agency or the operating agency's
corresponding radiotelephony  Regarding conditional clearances,
designator, e.g. “FOLLOW THE controllers and pilots will recall that
BRITISH AIRWAYS A340”. they are required to visually
identify the aircraft/vehicle causing
 As a result of recent developments the condition. It is of utmost
in areas of commercial cooperation importance that this identification
among many aircraft operating procedure is carried out correctly.
agencies, liveries of commercial air- There must be no doubt as to
craft are often no longer entirely whether the correct object has
consistent with the expected been identified.
liveries of their operating agencies.

The photographs below illustrate this


point well. In either case, it would be
hard to decide immediately which air-
craft the instruction “FOLLOW THE
LUFTHANSA” or “FOLLOW THE AIR
CANADA” applied to.

January 2008 Page 16 HINDSIGHT N°6


GUARDING 121.5 MHZ

REQUEST FOR 121.5 MHz in areas or over routes normal level when the distraction
where the possibility of interception of has ceased and on one occasion,
SUPPORT MESSAGE aircraft or other hazardous situations this contributed to loss of
SUMMARY exist, and a requirement has been communication and subsequent
established by the appropriate interception of an aircraft;
authority.
GUARDING 121.5 MHZ Note: Interference or inappropriate use of
5.2.2.1.1.3 Recommendation - Aircraft the emergency VHF frequency should
Origin: European ANSP
on flights other than those specified in always be reported to the appropriate
Issued: 12/06/2007 5.2.2.1.1.1 and 5.2.2.1.1.2 should guard national authorities. [Ed.]
the emergency frequency 121.5 MHz
to the extent possible.  some operators also monitor other
THE PROBLEM frequencies when possible, e.g.
5.2.2.1.3 Aeronautical stations shall 123.45 in remote geographic areas;
A European Air Navigation Service maintain a continuous listening watch  all aircraft operating in U.S. airspace
Provider, within the context of a signif- on VHF emergency channel 121.5 MHz are required to maintain a listening
icant number of “loss of communica- during the hours of service of the units watch on frequency 121.5;
tion” events, shared the findings made at which it is installed.  some operators reported that mon-
locally: itoring of 121.5 or 123.45 had
enabled them to assist, or be
 There is no firm requirement for air- SUPPORT REQUESTED assisted by other aircraft following
craft to guard 121.5 MHz except for loss of communication;
designated areas, long over-water Readers were requested to share their  the use of ACARS often enables the
flights and areas where there is a national and company provisions emergency frequency to be
risk for interception; however, there regarding monitoring of 121.5 MHz. guarded continuously because the
is a recommendation to do so. second VHF radio is not required
 As regards aeronautical stations, for weather broadcast, etc.;
they are required to guard RESPONSE  one ANSP stated that in their
121.5 MHz. region, emergency calls are
Responses were received from a wide responded to by the Flight
range of operators and ANSPs: Information Centre, who coordi-
ICAO PROVISIONS IN ANNEX 10 nate response with other stations if
VOLUME II  two operators stated that it was necessary. For operational reasons,
company policy to monitor the monitoring of 121.5 MHz is not
5.2.2.1.1.1 Aircraft on long over-water 121.5 MHz continuously; compulsory for other national
flights, or on flights over designated  12 operators stated that company Aeronautical Stations;
areas over which the carriage of an policy was to guard 121.5 MHz  one responder commented that, if
emergency locator transmitter is whenever feasible; a significant number of losses of
required, shall continuously guard the  only one operator reported that it communication occur, efforts
VHF emergency frequency 121.5 MHz, was company policy not to moni- should be focussed on finding the
except for those periods when aircraft tor 121.5 MHz; reasons for the losses of communi-
are carrying out communications on  several operators pointed out that cation and appropriate remedial
other VHF channels or when airborne it was often necessary to reduce solutions.
equipment limitations or cockpit the volume on the emergency
duties do not permit simultaneous frequency below the normal
guarding of two channels. audible threshold due to inter-
ference or inappropriate use of the
5.2.2.1.1.2 Aircraft shall continuously frequency. Sometimes, pilots forget
guard the VHF emergency frequency to restore the volume to the

HINDSIGHT N°6 Page 17 January 2008


CALL SIGN CONFUSION

SAFETY REMINDER THE PROBLEM  Recognising the risk associated


with similar call signs
MESSAGE SUMMARY  There have been an increasing EUROCONTROL is investigating the
number of similar call signs possibility of implementing system
CALL SIGN CONFUSION instances reported to solutions aimed at removing the
EUROCONTROL. The reports are risk potential as early as the flight
Origin: European Safety Programme provided within the voluntary planning phase and by involve-
Issued: 09/10/2007 safety incident reporting and data ment of CFMU.
sharing initiative.
European Action Plan for Air
 The use of similar call signs by air- Ground Communications Safety
craft operating in the same area on
the same RTF frequency often  While pursuing long term strategy
gives rise to potential and actual for removing the hazard at the
flight safety incidents. source, we would like to remind the
Aircraft Operators, ANSPs and
 The danger of an aircraft taking national authorities about the
and acting on a clearance intended recommendations and best
for another is obvious. The practices contained in the
following are some of the potential European Action Plan for Air
outcomes of such a situation: Ground Communications Safety
 the aircraft takes up a heading available on:
or routing intended for http://www.eurocontrol.int/
another; safety/gallery/content/public/
 the aircraft commences a library/AGC_action_plan.pdf
climb/descent to a level to
which it has not been cleared;  Training and awareness material is
 the aircraft leaves the appro- available on www.allclear.aero.
priate RTF frequency;
 in responding to a message, the
aircraft blocks a transmission;
 the intended recipient does not
receive the clearance, and fails
to take up the desired heading
or routing, or fails to climb or
descent to the cleared level;
 the controller misunderstands
the intentions of aircraft under
his/her control;
 the controller issues a clearance
to the wrong aircraft, and/or
fails to issue a clearance to the
intended aircraft;
 the workload of controllers and
pilots is increased because of
the necessity to resolve the
confusion.

January 2008 Page 18 HINDSIGHT N°6


LEVEL RESTRICTIONS -
AMENDMENTS TO ICAO PANS-ATM

SAFETY WARNING CLIMB ABOVE LEVEL LEVEL RESTRICTIONS ISSUED


PUBLISHED IN SID EXPLICITLY BY ATC
MESSAGE SUMMARY
 When given a clearance to a level  In all cases, level restrictions issued
LEVEL RESTRICTIONS - higher than that specified in a SID explicitly by ATC in air-ground
or initially cleared, follow the communications shall be repeated
AMENDMENTS TO ICAO
published profile unless restric- by ATC in conjunction with sub-
PANS-ATM tions are specifically cancelled. sequent level clearances in order
Example of phraseology to cancel for such level restrictions to remain
Origin: EUROCONTROL Airspace Network level restrictions could be: in effect. Example of phraseology
Planning & Navigation which would have the effect of
Issued: 26/10/2007 First transmission cancelling level restrictions could
be:
“CLIMB TO 6000 FEET KODAP 1
AMENDMENT TO ICAO DEPARTURE” First transmission
PANS-ATM
Second transmission “CLIMB TO FL 210 CROSS ALPHA AT
 There was a potential for FL 100 OR BELOW”
unintended level deviations due to “CLIMB TO FL 210 LEVEL RESTRIC-
flight crews and controllers TIONS KODAP 1 DEPARTURE Second transmission
interpreting the continued validity CANCELLED”.
of level restrictions differently. “CLIMB TO FL 250”

 To ensure an unambiguous under- DESCENT BELOW LEVEL


standing of the PANS-ATM PUBLISHED IN STAR
provisions pertaining to the
validity/applicability of level restric-  Follow the published vertical
tions, new procedures (ref.: PANS- profile of the STAR unless
ATM paragraphs 6.3.2.4, 6.5.2.4, specifically cancelled by ATC and
11.4.2.5.2.5 and Chapter 12) were always apply minimum levels
developed (applicable on 22 based on terrain clearance.
November 2007). Example of phraseology to cancel
level restrictions could be:
 Some elements of the procedures
are outlined below. “DESCEND TO 5000 FT LEVEL
RESTRICTIONS KODAP 1 ARRIVAL
CANCELLED”.

HINDSIGHT N°6 Page 19 January 2008


The Briefing Room - Learning from Experience

DISPLAYING ACAS RAS TO


THE CONTROLLER: A HUMAN
FACTORS PERSPECTIVE
by Doris Dehn

Doris Dehn is a cognitive psychologist specializing in Human Factors in Air Traffic


Management. She has worked at the Institute for Aeronautics and Astronautics at the
Berlin University of Technology, the National Aerospace Laboratory of the Netherlands,
and is now a Human Factors Expert at EUROCONTROL.

Downlink of ACAS Resolution tion of traffic by modifying aircraft


Advisories (RAs) for display to the flight paths. The pilot is required to
controller - commonly referred to as RA follow ATC instructions. With an RA, the
downlink - is a topic most controllers controller must not try to ensure
will have an opinion on. On one side of separation of the aircraft affected any becoming aware of an RA is via the
the spectrum, there are those who more. The pilot is required to follow the pilot report. But what if the report from
maintain that RA downlink creates RA and disregard any ATC clearances. the pilot is incomplete, incorrect,
more problems than it solves. On the delayed or even missing? This is more
other side, there are those who would So, how do controllers and flight crew than just an academic question - data
like to see RA downlink implemented know about this fundamental change derived from incident reports
as soon as possible. What can be said in responsibility? For the pilot, it seems published by the Swiss Aircraft
about RA downlink from a human to be straightforward: Any RA needs to Accident Investigation Bureau indicate
factors perspective? be followed (unless of course doing so that only 28% of RAs are reported
would jeopardise the safety of the air- correctly and in time. The number of
THE PROBLEM: ACAS RAS plane). Thus, if an RA is issued, the pilot RAs that are never reported is equally
INITIATE A DRASTIC CHANGE knows that it takes precedence over high at 28% (see graph below).
IN RESPONSIBILITY the ATC instruction (provided, of
course, that they are given appropriate Unfortunately, there is no quick fix to
The existence of an ACAS RA has direct ACAS training). make pilot reports timely and
consequences for the tasks of both the accurately in all cases. Rigorous pilot
aircrew and the air traffic controller: For the controller, the situation is more training on ACAS procedures will
pilots are required to immediately complicated: currently, the only way of probably help to improve RA reporting,
comply with all RAs, even if they are
contrary to ATC clearances or instruc-
tions. The controller, on the other hand,
is not allowed to modify the aircraft
flight path “once an aircraft departs
from ATC clearance in compliance with
an RA or a pilot reports an RA” [ICAO
Doc 4444: PANS-ATM, para. 15.7.3.3].

Thus, the occurrence of an RA fun-


damentally changes pilot and con-
troller tasks and responsibilities.
Analysis of RA reports in Switzerland from 1999 to 2003
Without an RA (that is, under normal
[Graph based on data available on www.bfu.admin.ch]
circumstances), the controller's first
and foremost task is to ensure separa-

January 2008 Page 20 HINDSIGHT N°6


The Briefing Room - Learning from Experience

but it is unlikely to sort out the troller/pilot responsibility. What it can First of all, not all RAs require a depar-
problem completely. For the pilot, an do, though, is to make the controller ture from the ATC clearance and, hence,
RA is a stressful situation and - for very aware that a departure from ATC affect controller responsibility. This is
good reasons - RA reporting has a clearance is due to an RA and, thus, that one reason why in the future pilots will
lower priority than complying with the the condition for a shift in responsi- limit RA reporting to those RAs that
RA and trying to avoid a collision. bility has been met. cause a departure from ATC clearance
Therefore, it is reasonable to assume [ICAO Doc 8168: PANS-OPS, Volume I,
that there will be always some delayed, If the RA downlink occurs before the Part III, Section 3, Chap. 3, applicable as
incorrect or even missing RA reports. pilot report or the aircraft manoeuvre of 22 November 2007]. In order to
(and thus before controller responsi- avoid inconsistencies between pilot
RA DOWNLINK: A POSSIBLE bility ceases), it still has a benefit: it reporting and RA downlink, it may be
SOLUTION? informs the controller on the direction better to restrict RA downlink
of the RA. This makes it rather unlikely accordingly.
In the light of the above, the potential that the controller will issue an instruc-
benefit of RA downlink is rather tion that contradicts the RA. Another concern relates to the
obvious: it gives the controller more situation where the pilot does not
reliable and timely information on an So far, the argument is based on a con- comply with the RA. If the pilot neither
RA. And this information is crucial for sideration of pilot and controller tasks follows the RA nor reports it, the con-
establishing that ATC is no longer and the information needed to per- troller is still responsible for the
responsible for an aircraft. One could form them. But do we actually have separation of that aircraft. RA downlink
argue, though, that there is another evidence for the suggested benefits of may lead the controller to mistakenly
way of establishing that responsibility RA downlink? believe that the pilot will comply with
has ceased - the controller observes the RA and hence that responsibility
the aircraft depart “from ATC clearance There is, in fact, data that supports the has ceased. Although this is a valid
in compliance with an RA”. But hang on: benefits of RA downlink. In a series of concern, the underlying problem
how can the controller know that the EUROCONTROL simulations carried out seems to be independent of RA down-
aircraft departed from the clearance within the Feasibility of ACAS RA link. Can the controller be responsible
because of an RA (and not for any Downlink Study (FARADS) project, it for separation of an aircraft whose pilot
other reason), if there is no pilot was found that RA downlink increases ignores an RA? And what if the pilot of
report? the controllers' understanding of the the conflicting aircraft intends to
traffic situation related to the RA event. follow the RA?
Thus, we are brought back to the initial And, more importantly, it decreased the
argument: an RA triggers a fundamen- number of contradictory clearances to CONCLUSION
tal change in pilot and controller an aircraft involved in an RA encounter.
responsibility. The only way for the con- Furthermore, no evidence was found RA downlink is undoubtedly a complex
troller to learn about this change is the that RA downlink narrows the con- topic. Nevertheless, the complexity
pilot report, but pilot reports are often trollers' attention to the RA event, and arises from the intricacies related to
delayed, incorrect or missing. In this prevents them from attending to other integrating ACAS with the ground
situation, RA downlink can help the traffic in the sector. (human-machine) system, rather than
controller to identify that he or she is the downlink itself. In spite of this, there
not responsible for aircraft separation SOME CAVEATS AND is evidence for benefits of RA downlink:
any more. CONSIDERATIONS RA information can help the controller
identify that he or she is no longer
To be very clear: on the basis of current In spite of the encouraging results so responsible for aircraft separation and,
and new ICAO regulations, RA down- far, there are issues related to RA down- thus, can decrease the likelihood of
link would not affect the status of con- link which need further consideration. contradictory clearances.

HINDSIGHT N°6 Page 21 January 2008


The Briefing Room - Learning from Experience

THE RUNWAY AND YOU

by Ian Wigmore

After thirty years flying with the Royal Air Force, Ian Wigmore commenced a career in
civil aviation, working for two airlines before joining ERA as Air Safety Manager. He cur-
rently works as an aviation consultant specialising in airline safety.

It is an interesting fact that most air But if an incursion takes place as a clear
traffic controllers think of the runway result of their (incorrect) actions or
as their territory - like the area inside omissions, even though an accident
the fence around their gardens at was avoided, the feeling of failure is
home. They protect it from intruders immense. Despite all their training and
with as much care as they use to keep experience they have somehow com-
stray dogs off their roses, or small boys mitted a fatal (or near-fatal) error; they
out of their apple trees (well, with a lot have let themselves down and under-
more care really). mined that essential trust between
pilot and controller. incident shift, which began at 2245. The
The runway is the springboard from controller stated that he tried to avoid
which all flights depart and to which I want to look briefly at some runway midnight shifts whenever possible
they later return, and it is the con- incursion incidents which took place in because of fatigue; at the time of the
trollers' job to manage aircraft so that USA in recent years. There are common incident he was feeling tired, in part
the maximum use is made of the run- features in them all - features for which because he knew he “…had to be up
way consistent with safety. They rightly we should be on the look-out - which all night long on a double quick turn-
take pride in their skill in keeping con- we should try to eliminate from our around.”
flicting traffic apart. They are acutely own operations.
aware of the danger of allowing an air- DENVER INTERNATIONAL
craft or vehicle to enter the active run- SEATTLE/TACOMA AIRPORT, SEPTEMBER 25, 2001
way when it is in use by another air- INTERNATIONAL AIRPORT,
craft. JULY 8, 2001 A Boeing 757 departed from runway 8
in night-time VMC. Runway 8 had been
Runway incursions don't happen very A controller issued a taxi clearance to closed because of construction work-
often, but when they do, they always a Boeing MD-80 to cross runway 34R at ers and equipment operating near its
leave the controllers involved asking the same time that a Boeing 767 was departure end and, during takeoff, the
themselves if they could have been at on short finals to the same runway. The aircraft passed within 32 feet of lights
fault. They know that there could have pilots in the landing aircraft reported that had been erected to illuminate the
been an accident, so even if their per- applying maximum braking to avoid a construction area. The controller hand-
formance was perfect and they should collision with the crossing aircraft, and ling the 757 was aware of the runway
have a clear conscience, they still find the 767 stopped only 810 feet short of closure and had instructed the crew to
themselves worrying in case there was the MD-80. On the night of the taxi to a different runway. However,
some little extra thing that they could incident, the controller was working his after the crew requested take off on
have done. There are many sleepless third shift in 2 days, with an 8-hour rest runway 8, the controller agreed and
nights when the whole scenario is period between shifts. The day before instructed the crew to taxi and take off
relived while they examine their every the incident, he had worked from 1400 from the closed runway. The controller
action with an intensity hardly to 2200, slept between 4 and 5 hours had worked a shift at the tower from
matched by the investigation board, to at home, worked from 0555 to 1355 the 0530 until 1330 the day before the
see if it could have been improved or day of the incident, slept 3 hours at incident and then had a 9-hour rest
augmented in some way. home and then returned to work the period during which she obtained

January 2008 Page 22 HINDSIGHT N°6


The Briefing Room - Learning from Experience

between 60 and 90 minutes of sleep. the previous day until 2130 and was This latter accident prompted the NTSB
She then returned to work the incident then off duty for 9 hours. Because of to write to the FAA and the US con-
shift, which began at 2230. When asked commuting and personal activities, he trollers' union, and their letter2 and
why the incident occurred, the con- slept only about 4 hours before associated data merit serious study. In
troller stated that she was “…probably returning to work for the incident shift, this letter, the NTSB noted that all four
tired, not alert enough.” which began at 0630. He reported that controllers involved in the incidents
he felt “semi-rested” during his shift but described above were working rapidly
LOS ANGELES INTERNATIONAL was “not as sharp as he could have rotating counterclockwise3 shift
AIRPORT, AUGUST 19, 2004 been.” He stated that the second shift schedules and had received scheduled
had been a quick turnaround with “no rest periods of 9 hours or less before
A controller cleared a Boeing 737 to coffee.” coming to work. They stated that “in
taxi onto and take off from runway 24L view of the high percentage of con-
at the same time that a Boeing 747 had The effects of fatigue on controller per- trollers who work such schedules and
been cleared to land on the same run- formance have been under study in research carried out by FAA's Civil
way and was on a short finals. The USA for many years, and the issue was Aerospace Medical Institute, the
pilots in the landing aircraft saw the raised again following the fatal probability is very high that controllers
737 taxi onto the runway and dis- accident involving a Comair CRJ-100 are sometimes working when they are
continued their approach about 12 which crashed while attempting to significantly fatigued and are commit-
seconds before the impending take off from the wrong runway at ting fundamental errors directly as a
collision would have occurred, passing Lexington Blue Grass airport on August result of being fatigued.”
approximately 200 feet above the 737 27, 2006. During its investigation, the
during the go-around. The controller NTSB learned that the air traffic con- According to the NTSB letter, one con-
had worked a shift the previous troller who cleared the accident aircraft troller who committed an error that led
evening from 1530 until 2330, then for takeoff had worked a shift from to a runway incursion event reported
went home and slept between 5 and 6 0630 to 1430 the day before the that, although he had been diagnosed
hours before returning to work the accident, then returned 9 hours later to with a sleep disorder 7 years before the
incident shift, which began at 0730. The work the accident shift from 2330 until incursion, he had discontinued the
controller described the portion of his the time of the accident at 0607 the treatment prescribed by his doctor
shift before the incident as a “hard day” next morning. The controller stated within two years because of side
and attributed his error, in part, to that his only sleep in the 24 hours effects and had not sought further
fatigue. before the accident was a 2-hour nap medical evaluation. When asked about
the previous afternoon between these controller awareness of fatigue-related
CHICAGO O'HARE two shifts. In its final report on this issues, a supervisor on duty during the
INTERNATIONAL AIRPORT, accident1, the NTSB concluded that the incident involving this controller said
MARCH 23, 2006 controller did not detect the flight she did not know the extent to which
crew's attempt to take off on the controllers were aware of fatigue-
A controller cleared an Airbus A320 to wrong runway because, instead of related issues, that controllers did not
cross runway 4L and, less than 15 monitoring the airplane's departure, he discuss fatigue among themselves, and
seconds later, cleared a Boeing 737 to performed a lower-priority administra- that they were “just used to being
take off on the same runway. The pilots tive task that could have waited until tired.” A controller who was on duty
in the departing 737 observed the he transferred responsibility for the air- during another runway incursion was
A320 moving toward the runway, plane to the next ATC facility. The also asked about controller awareness
rejected the takeoff, and stopped extent to which fatigue was a factor in of fatigue-related issues. He stated,
before reaching the taxiway intersec- the controller's decision could not be “Recently they mentioned something
tion where the A320 was to cross. The established. to us about fatigue, but it's never been
controller had worked an 8-hour shift an issue.”When queried about whether
1
The final report was not posted on the NTSB website at the time of writing, but the statements quoted are contained in http://www.ntsb.gov/recs/letters/2007/a07_44_48.pdf
2
See http://www.ntsb.gov/recs/letters/2007/a07_30_32.pdf, which also contains references to the full incident reports.
3
Counterclockwise shift schedules are characterised by progressively earlier start times

HINDSIGHT N°6 Page 23 January 2008


The Briefing Room - Learning from Experience

he felt fatigued during midnight shifts, 24/7 basis, then most controllers will potential dangers; then controllers
the controller stated, “Yes, but not so have to work anti-social shifts and should be helped to develop personal
where I can't do my job.” A supervisor some measure of fatigue is bound to strategies to deal with fatigue.
on duty during the same incursion result. In its way, fatigue in aviation can EUROCONTROL has done some ex-
incident commented, “controllers here be as dangerous as it can behind the cellent work in this area; for example,
don't think fatigue is a problem.” wheel of a car: the difference is that we their brochure: Fatigue and Sleep
can't pull over to the side of the road Management contains an in-depth
The letter continues: “When faced with when we feel drowsy - we have to do study of the effects of sleep
circadian disruption and short rest something else about it. deprivation, written in an easy-to-read
periods, it is essential that controllers style, and associated with practical tips
use personal strategies to maximise There may be room for improving work to help the controller. These tips are
restorative sleep and minimize fatigue. schedules to minimise the occurrence published separately in an associated
However, some controllers may have of fatigue, and this should be the leaflet.
personal habits that exacerbate the subject of on-going discussions
fatigue caused by shift work. For between employers and unions, based Team Resource Management (TRM) is
example, the controller involved in the on the reported experiences of con- another important tool in this battle,
March 23, 2006, runway incursion had trollers. Controllers should be en- encouraging controllers and super-
only 9 hours off duty before reporting couraged to report incidents when visors to work together as a team to
for the incident shift. He arrived home they feel affected, even though no eliminate error. If TRM is a new concept
from his previous shift about 2200, error results, so that adjustments to to you, have a look at the
engaged in routine activities at home, work schedules target the real danger EUROCONTROL TRM leaflet. You can
fell asleep while watching television areas. find all these products on the New
between 0100 and 0130, and slept only Human Factors Documents website4.
4 hours before getting up to prepare At the same time, efforts should be More detailed information on running
for his next shift, which began at 0630. made to combat the effects of fatigue. TRM courses can also be found on the
That he obtained only 4 hours of sleep A first step should be to increase Human Factors Publications website5.
before his next shift suggests that this awareness of the problem and its
controller may not have been using
effective personal strategies to obtain
adequate sleep. This practice may not
be unusual. In fact, few controllers
interviewed by the NTSB during the
investigation of recent runway
incursions have reported using
comprehensive personal strategies for
maximizing restorative sleep between
shifts.”

Controller fatigue is just as much of a


problem in Europe as it is in the USA;
although like the Americans, it is not a
subject that we discuss widely. Most
controllers accept fatigue as a fact of
life, inextricably associated with their
job, and perhaps they are right. After
all, if civil aviation is to operate on a
4
http://www.eurocontrol.int/humanfactors/public/standard_page/10_newsletter_other.html
5
http://www.eurocontrol.int/humanfactors/public/site_preferences/display_library_list_public.html

January 2008 Page 24 HINDSIGHT N°6


The Briefing Room - Learning from Experience

AIRBUS AP/FD TCAS MODE:


A NEW STEP TOWARDS SAFETY
IMPROVEMENT
by Paule Botargues

Paule Botargues works in the Engineering Automatic Flight System Department of AIR-
BUS France. She is in charge of the multi-program development of the AP/FD TCAS Mode
and also of research activities for the auto flight system.

TCAS has been introduced in order to quite unfamiliar to pilots, and disrupts
reduce the risks associated with mid-air the current flying technique they had
collision threats; today this safety goal at the time of the RA occurrence, which
has been reached. Yet many incidents adds to their stress level.
(“near misses”) do still occur despite
the presence of TCAS. AIRBUS has carried out an in-depth
analysis of the need expressed by air-
The in-line operational feedback lines' pilots regarding human factor
analysis shows that there are some studies linked to TCAS system and rec- the V/S target associated to the RA,
opposite reactions, many late reactions ommendations given by airworthiness with the adequate authority.
and overreactions from aircrews to authorities. The result of this study is
TCAS Resolution Advisories (RA) the development of a new concept to  If the FD is ON and AP is OFF, the
leading to injuries in the cabin, undue support pilots flying TCAS RAs: the TCAS mode automatically engages
aircraft trajectory deviations from the AP/FD TCAS mode. on the FD; the FD crossbars provide
latest ATC clearance and even to an unambiguous order to the pilot
altitude busts, as well as lack of proper The AP/FD TCAS Mode is a guidance who has to simply fly and centre
communication from the crew to the mode built-in the Auto Pilot computer the crossbars so as to control the
ATC when an RA occurs. which allows the pilot to automatically V/S of the aircraft to the V/S target
fly the RA if the AP is ON or to hand- of the RA (into the green “fly to”
This feedback shows that the root fly the RA by obeying the Flight vertical speed zone and out of the
cause of such crew misbehaviour is the Director command bars if the AP is OFF. red vertical speed zone).
surprise and stress created by the RA,
which directly affects the performance The AP/FD TCAS guidance mode con-  If the AP and FDs are OFF at the
of the pilot. trols the vertical speed (V/S) of the air- time of the TCAS RA, the FD bars
craft on a vertical speed target adapted will then automatically reappear
The present RAs are indicated to the to each RA, which is acquired from with TCAS mode active, assisting
pilots by an aural message specifying TCAS. It is designed to respect the TCAS the pilot as here above.
the type of the Advisory (Climb, hypothesis regarding the dynamics of
descent, monitor, adjust…), and by the reaction as well as to minimise the The AP/FD TCAS mode behaviour can
green/red zones on the Vertical Speed deviations from the latest ATC clear- now be detailed regarding the kind of
Indicator (VSI) specifying the ance, as recommended by the proce- RA triggered by the TCAS:
manoeuvre the pilot has to fly; in order dures. The AP/FD “TCAS” mode is auto-  In case of a Corrective RA
to fly this required manoeuvre the pilot matically triggered in any of the (e.g.“CLIMB”, “DESCEND”, “ADJUST”,
has to switch both Auto Pilot (AP) and following TCAS RA cases: etc. aural alerts), the aircraft vertical
Flight Director (FD) to off, and adjust  If the AP is ON, the TCAS mode speed is initially within the red VSI
the pitch of the aircraft so as to get the automatically engages on the AP; zone. The requirement is then to fly
proper V/S. This flying technique is the AP then guides the airplane to out of this red zone to reach the

HINDSIGHT N°6 Page 25 January 2008


The Briefing Room - Learning from Experience

in accordance with last ATC


clearance:
 The AP/FD longitudinal mode
reverts to the “vertical speed”
(V/S) mode, with a smooth
vertical speed target towards
the FCU target altitude (eg +/or
- 1000 ft/mn).
 The ALT mode is armed to reach
the FCU target altitude (last
clearance altitude provided by
ATC).
 The lateral mode remains
unchanged.
Figure - PFD upon a Corrective TCAS RA "ADJUST V/S, ADJUST"
This design ensures that the aircraft
green one, near the boundary of vertical speed as is, out of this red will be guided back towards the
the red/green V/S zones to VSI zone. Consequently in case of a initially cleared altitude by ATC, as
minimise the vertical deviation Preventive RA: expected.
from initial ATC clearance.  The current AP/FD longitudinal
Consequently in the case of a mode is kept, if it ensures that It should be noted that the AP/FD TCAS
Corrective RA: current vertical speed is Mode described above comes in
 The TCAS longitudinal mode maintained. If not, the current addition to the whole already existing
engages. It ensures a vertical longitudinal mode reverts to TCAS RA features (traffic on Navigation
guidance to a vertical speed the “vertical speed” (V/S) mode Display, aural alerts, vertical speed
target equal to red/green with a target synchronised on green/red zones materializing the RA
boundary value ± 100 ft/mn the current vertical speed. on VSI).
within the green vertical speed  The TCAS mode is automatically
zone, with a pitch authority armed, in order to raise crew The operational benefits of the AP/FD
increased up to 0.3g. awareness on the RA situation, TCAS mode solution are numerous; it
 All previously armed modes are and because a Preventive RA addresses most of the concerns raised
disarmed except the altitude may turn into a Corrective RA if by the in-line experience feedback:
capture mode (ALT) in case of the collision risk situation gets
the "ADJUST V/S" RA, which more severe.  It provides an unambiguous flying
prevents undue altitude busts:  All previously longitudinal order to the pilot, and thus
the vertical speed 0fpm is never armed modes are automatically eliminates risks of confusion during
within the Red V/S zone of such disarmed, except for ALT mode; the RA and once Clear of Conflict.
RA. indeed a Preventive RA never
 The current engaged lateral forbids a level off, which means  The flying order is adjusted to the
mode remains unchanged. that the vertical speed 0fpm is severity of the RA; thus it reduces
never in the Red VSI zone. the risks of overreaction by the
 In the case of a Preventive RA (e.g. Keeping ALT armed thus crew, minimises the deviations
“MONITOR V/S” aural alert), the air- prevents undue altitude busts. from trajectories initially cleared by
craft vertical speed is initially out of ATC, it adapts the load factor of the
the red VSI zone. The requirement  Once Clear Of Conflict, the ex- manoeuvre and reduces pertur-
is then to maintain the aircraft pectation is to resume navigation bations in the cabin.

January 2008 Page 26 HINDSIGHT N°6


The Briefing Room - Learning from Experience

Figure - FMA upon a TCAS RA sequence

 The availability of such an AP/FD  late reactions to TCAS RAs AP/FD TCAS Mode was demonstrated
TCAS mode makes it possible to  overreactions to TCAS RAs to a large panel of airlines (Air France,
define simple procedures for the  opposite reactions to TCAS RAs North West Airlines, Lufthansa, British
aircrews, eliminating any disruption  misbehaviour when CLEAR of Airways, KLM, SAS, United Airlines) and
in their flying technique: the CONFLICT was perceived by them as a simple and
procedure is simply to monitor the  lack of adequate communica- intuitive solution really consistent with
AP or to hand-fly the FD bars when tions with ATC. current Airbus auto flight system and
TCAS mode engages while cockpit philosophy. All of them agreed
monitoring the VSI scale. Finally it is important to underline that that AP/FD TCAS Mode represents a
the introduction of the AP/FD TCAS fundamental safety improvement in
 Such simple and straightforward mode is transparent from the con- reacting to TCAS-RAs.
procedures reduce pilot stress and troller point of view as far as this mode
possible associated confusion (as is guiding on (or performing) a
for example with the "Adjust V/S manoeuvre, which is the same as the
Adjust" RA). Therefore the APFD one expected today without such a
TCAS mode should reduce system.
significantly:

HINDSIGHT N°6 Page 27 January 2008


The Briefing Room - Learning from Experience

MID-AIR COLLISIONS,
ELEPHANTS, AND SYSTEMS
APPROACHES
By Barry Kirwan

Barry Kirwan is the Coordinator for Safety & Human Factors Research at the EUROCON-
TROL Experimental Centre, Bretigny, France. barry.kirwan@eurocontrol.int

 Could a civil mid-air collision experiencing just one part of the same
happen tomorrow in Europe? elephant and that none of their
 Have we done everything we can to explanations are complete.
prevent such an accident?
I won't labour the metaphor. Suffice it to
These are two questions which sit say, systems approaches entail looking
uncomfortably with me, because in my at the whole problem in all its richness Bert Ruitenberg's 'off-set' solution [this
personal opinion (I have to state this) and complexity, to determine a solution. issue] can be added, along with his
the answers 'Yes' and 'No' don't fit If there is no single 'magic bullet' solu- caveat that the same off-set rule must
where I would like them to, even more tion, then inter-related solutions must be applied internationally).
than five years after Überlingen, and be developed: a 'system' of safety
even after strenuous efforts by many defences. 'Compartmentalised' safety IMPROVED ACAS REVERSAL
people (myself included). Several of the won't work on complex problems. It will LOGIC
discussions in this issue of Hindsight fail.
already point out why it is difficult to The first, TCAS reversal, could have
improve the situation: more traffic, more The Überlingen accident involved a prevented the Überlingen accident if it
conflict complexity; no more obvious tragically unfortunate interaction had worked comprehensively (i.e. for all
'low-hanging fruit', etc. Okay, but we still between the controller and TCAS scenario geometries) at the time. Work
need to improve. So what do we do? (amongst other factors), and high- since the accident has striven to close
When you have a really complex lighted a fatal vulnerability in the mid- the gaps in the reversal logic so that a
problem, people may say to you - 'take air collision defence system, which situation with geometry and develop-
a systems approach'. This sounds boring principally involves controllers, pilots, ment like Überlingen would indeed be
and unlikely to deliver, however - so first, STCA and TCAS. The central prevented if the same conditions arose.
a little on elephants, a story you may 'morphology' concerned the pilot It is however not yet clear when the new
already know… following a controller's resolution rather logic will be implemented.
than his TCAS RA. Since 2002 and
Three blind men encounter an persisting until today, there have been a AUTOMATED DOWNLINK OF
elephant. The first touches its trunk number of incidents, including some ACAS RA
and says that an elephant is like a very close near-misses, which continue
palm tree, another touches its side and to follow this 'failure path', despite The second, downlinking of the TCAS
says that an elephant is like a rough major efforts by ICAO to reinforce the Resolution Advisory or RA, is a more
wall. Another feels its tail and says that rule of 'Follow the RA'. The threat of complex area, and also discussed in this
an elephant is like a piece of rope. Each another mid-air collision involving a Issue (see Doris Dehn's article). At first
comes into contact with a different controller and TCAS may have reduced, sight it seems logical that if the con-
part of the elephant and is convinced but has certainly not gone away. So, troller had been aware of the TCAS RA,
that their own explanation is correct what are the options? A number exist: he would not have given contrary
and that the others are wrong. None of some we're looking at, some not. Here instructions. But in the details of
them realises that they are all are some to put on the table (to which EUROCONTROL's RA downlink study

January 2008 Page 28 HINDSIGHT N°6


The Briefing Room - Learning from Experience

and in the complex and tight timing of CONTROLLER PRACTICES TO AUTOMATE TCAS RESOLUTION
real incidents and accidents, it is not MANAGE SPECIFIC HIGH-RISK EXECUTION
always so clear cut. Hence for the RA SITUATIONS
downlink concept, the jury is still out, The fifth option, that of automated
awaiting further and more precise The fourth is an interesting area in that TCAS, is contentious but an obvious
evidence. This further evidence is likely although it was discussed in the solution for many who have considered
to be in two main forms. The first is a original post-Überlingen High-Level that if the human was taken out of the
better understanding of what incidents Action Group on ATM Safety (AGAS) equation in this narrow, time-stressed
and near-incidents actually occur, so forum, it has received comparatively and unclear situation, then the world
that RA downlink (or other approaches) little attention. The approach would might, on balance, be a safer place.
can be formulated on a more evidence- entail controllers giving lateral resolu- Application of such full automation
based understanding of the problem. tions when aircraft are getting close (probably with pilot veto [i.e. return to
This is not easy since the events of enough for TCAS to occur (since TCAS manual] available) is not without
interest are rare and do not occur to only gives vertical dimension instruc- precedent (e.g. automated aircraft
order, but a study to do this is being tions). This would necessitate either that landings), but requires a significant
launched by EUROCONTROL. The controllers have prior criteria for safety advantage (e.g. an order of
second form of evidence relates to a deciding when to give lateral instruc- magnitude, or a 'factor of ten' safer than
risk-based model and results confirming tions only, or else STCA predicts time to non-automation) to be demonstrated to
that the benefits of RA downlink out- TCAS RA and informs the controller. The overcome concerns relating to trust in
weigh any potential side-effects. There controller would also benefit from automation and automation failures.
are still some open issues as to what (down-linked) information about air- Even if we in ATM are not considering
represents the right risk framework and craft TCAS serviceability. this option, we can be sure at least some
model with which to judge any inter- of our wider aviation partners are (e.g.
vention, but work is in progress. There are some potential disad- Airbus), and we should therefore
vantages, e.g. lateral resolutions may not investigate the likely impacts on ATM.
IMPROVED STANDARDISATION be as effective (fast) as vertical ones
OF STCA LOGIC depending on altitude and speed as IMPROVED UNDERSTANDING OF
well as conflict geometry (see UK CAA SEPARATION ASSURANCE
The third, namely enhancement and SRG CAP 717 - Radar Control Collision
harmonisation of STCA, can help reduce Avoidance Concepts, 2006); a pilot who The sixth approach attempts to move
the exposure to TCAS by warning con- initiates a lateral manoeuvre then gets the problem upstream, and focuses on
trollers more efficiently in advance of a TCAS vertical instruction may have enhancing controller separation
TCAS activation (i.e. STCA and the con- significant difficulties complying with assurance procedures based on a better
troller resolve the situation before TCAS the latter; potential impacts on third- understanding of how assurance is
triggers). This area has great safety merit party aircraft in busy airways, etc. Yet currently achieved, and the nature of
in its own right, but is unlikely to reduce there is a certain logic that suggests that vulnerabilities in such assurance
exposure sufficiently to remove lateral instructions could avoid the processes, based on the analysis of data
completely the specific threat of Überlingen-type accident. Such a lateral from actual ACCs. This work comple-
negative interactions between con- dimension would also constitute a more ments studies of actual incidents.
trollers (and STCA) and TCAS (also clearly coordinated air-ground concept Incidents deal with events 'after the fact'
because, as my colleague Ben Bakker of conflict and collision avoidance. Even - often investigations find it hard to
commented to me, there are inevitably if the lateral solution does turn out not uncover what was happening before,
some conflict geometries where STCA to be a good idea, it should be and therefore ignore what constitutes
may not occur before TCAS). examined seriously with other potential 'normal' separation assurance practices.
solutions, because it might lead on to From a systems perspective, if you want
better remedies. to put something right, it is not enough

HINDSIGHT N°6 Page 29 January 2008


The Briefing Room - Learning from Experience

to look always at what is going wrong - 'pop-ups') that arise in the STCA/TCAS could probably go further. Clearly in this
'normal' behaviour must also be timeframe (MAC-3mins), so again these respect we also need constructive
analysed, otherwise assumptions about tools can only be part of a larger engagement with the ANSPs we aim to
how controllers control traffic may be integrated solution set, but could add serve, as is already happening for
incorrect. It is also important to under- significantly to safety. example through the SPIN (Safety-nets
stand the variability in ACC working Performance Improvement Network)
practices and separation assurance in SELF SEPARATION LOGIC initiative.
Europe (including use of safety nets), in
case there is not a 'one size fits all' The eighth approach is free flight There is also a clear need for a better
solution. A good example of beginning (possibly also including advanced ASAS understanding of separation assurance,
to understand what is actually - Airborne Separation Assurance) as well as loss of separation, so that we
happening in separation assurance, wherein the pilots are in control of their can make the right decisions based on
albeit from the safety event perspective, own separation. This could prevent con- the best evidence available.
is the NATS article in this issue. troller-TCAS interactions (though there EUROCONTROL is currently seeking to
might be ASAS-TCAS ones), but is look deeper into these two sides of the
IMPROVED CONFLICT probably many years away, and so does same coin, with ANSP partners. Once
DETECTION AND RESOLUTION not help with the immediate threat. such an understanding exists, different
TOOLS 'solutions' and 'solution partnerships'
WHERE FROM HERE? can be evaluated, improved, modified,
The seventh approach also attempts to shelved, or even discarded - to design
tackle problems 'upstream' and so I am clearly proposing that a more an optimal system of safety defences.
reduce the number of times STCA and integrated approach be adopted - that
TCAS are called into action. Tools such the different people and groups holding Returning to my two uncomfortable
as Medium-Term Conflict Detection different parts of the elephant work questions at the start of this article, the
(MTCD) and Tactical Controller Tool (TCT together somehow, with a single aim of answer to the first is likely to remain a
- under development) may offer developing a Coordinated Safety 'Yes' for some time, since removing the
significant promise for safety more Defences System, which includes safety possibility completely is very difficult to
generally. A key question for such tools nets, their interactions, and barriers achieve. However, it would be good to
however, as found in real-time further 'upstream' (separation assurance have the same affirmative response to
simulations in 2006 at the tools and practices). Within the second question.
EUROCONTROL Experimental Centre EUROCONTROL things are already
(EEC), is what is the best timeframe for moving firmly in this direction, but
such tools? Again, it is here that a
better understanding of actual tactical
control and separation assurance is
needed. Often, new tools are aimed at
8-20 minutes' advance prediction, yet
the EEC study in 2006 suggested 4-7
minutes was what the controllers
actually needed and wanted (TCT can
work in this shorter timeframe).
Probably both are needed, when con-
sidering Planner and Executive (Tactical)
controllers. Even if such tools do work
most of the time, there will inevitably be
encounters and conflicts (e.g. so-called

January 2008 Page 30 HINDSIGHT N°6


The Briefing Room - Learning from Experience

ALERT CONTROLLER
PREVENTS CFIT ACCIDENT
The incident described below involved an correctly. During this descent, the air- set to the standard pressure setting of
Airbus A310 passenger flight to craft was cleared to descend further to 1013 hPa and not the Birmingham
Birmingham Airport in November 2006. an altitude of 2,500 ft and this was QNH of 982 hPa. The PF initiated a
The account of the incident is reprinted again acknowledged correctly by the climb and he and the PNF set the
from UK AAIB Bulletin 4/2007, omitting PNF. Birmingham QNH and crosschecked
only the introductory information. the altimeters. The PNF informed the
At 2043 hrs the crew were instructed controller “JUST GOT IT NOW AND
SYNOPSIS to turn right onto a heading of 060° CLIMBING READING 2,000 FEET”. The
and to reduce speed to 180 kt; the air- controller responded “YOU CAN LEVEL
The aircraft was being radar vectored craft turned onto the base leg and OFF AT TWO THOUSAND FEET PLEASE
for an ILS approach to Runway 15 at continued its descent. The controller, TO INTERCEPT THE GLIDEPATH AT NINE
Birmingham Airport. The radar con- who was also controlling several other MILES YOU ARE NOW CLEAR OF THE TV
troller had cleared the crew to descend aircraft, saw F-OJHH descend through MAST”. The PNF acknowledged the
to an altitude of 2,500 ft, but noticed 2,500 ft. He transmitted “5020 CLEARED instruction and they were then cleared
that the aircraft continued to descend ALTITUDE TWO THOUSAND FIVE to descend on the ILS. The crew
below the cleared altitude. He HUNDRED FEET SAY AGAIN TWO continued with the approach and
instructed the crew to climb and THOUSAND FIVE HUNDRED FEET”. The landed without further incident.
repeated the QNH, which the crew had PNF responded, “TWO FIVE HUNDRED
not set. With the correct QNH set the 5020 TWO THOUSAND FIVE HUNDRED”. WEATHER
aircraft climbed and levelled at 2,000 ft, Seeing the aircraft still descending the
as instructed by the controller. Having controller transmitted “YES IF YOU The synoptic situation at 2100 hrs on
intercepted the localiser they were COULD CLIMB BACK UP TO TWO the day of the incident showed a low
cleared to descend with the ILS and a THOUSAND FIVE HUNDRED PLEASE pressure system (969 hPa) centred near
normal landing was completed. AND TURN RIGHT NOW ONTO ONE Eire. A broad warm sector was covering
TWO ZERO DEGREES”. The PNF the southern half of the British Isles
HISTORY OF THE FLIGHT responded to the instruction after a with a light to moderate south-south-
short pause. Seeing the aircraft still westerly flow over the Midlands and
The aircraft was on a scheduled flight descending, the controller repeated, Southern England. Weather conditions
from Tehran to Birmingham Airport. “5020 YOU ARE STILL DESCENDING over the Midlands were cloudy with
The commander was the Pilot Flying CLIMB TWO THOUSAND FIVE outbreaks of rain, mainly in the West
(PF) and the co-pilot was the Pilot Not HUNDRED FEET ACKNOWLEDGE”. This Midlands. The surface visibility was
Flying (PNF). The crew contacted the was acknowledged again by the PNF generally 25 km but locally 10 to 15 km
Radar controller at 2037 hrs as they but the aircraft still continued to in rain. The mean sea level pressure in
were approaching FL80. They descend. The controller instructed the the Birmingham area was 982 hPa with
confirmed that they had received the crew that there was a mast 4 nm due the Barnsley Regional Pressure Setting,
ATIS and repeated the QNH of 982 hPa. east of their position which was 1,358 valid from 2000 hrs to 2100 hrs, of 974
They were instructed to maintain FL80 ft amsl, and that they should climb hPa.
and their present heading. immediately. The PNF acknowledged
this instruction. The 2020 hrs weather report at
The controller intended to provide Birmingham Airport recorded a surface
radar vectors for the aircraft to Suspecting that the crew had not set wind from 160º at 10 kt, with the
intercept the localiser for Runway 15 at the QNH, the controller transmitted visibility greater than 10 km in light
a distance of 9 nm. At 2038 hrs he “5020 QNH 982 CONFIRM YOU ARE rain, few clouds at 1,600 ft with
cleared the aircraft to descend to an INDICATING ONE THOUSAND FIVE scattered cloud at 2,200 ft, the
altitude of 4,000 ft on the QNH of 982 HUNDRED FEET”. At this point the crew temperature was 12ºC, the dew point
hPa, which the PNF acknowledged realised that the altimeters were still was 11 ºC and the QNH was 982 hPa.

HINDSIGHT N°6 Page 31 January 2008


The Briefing Room - Learning from Experience

TV Mast

Extract from the UK AIP, published with the permission of UK CAA, showing the ILS approach procedure to RWY 15 at Birmingham
Airport. The television mast is circled in red.

ALTIMETER SETTING ANALYSIS and that indicated on the altimeters.


Consequently, thus when the altime-
The Standard Operating Procedure The crew had not changed the altime- ters were indicating 2,500 ft the aircraft
(SOP) for altimeter setting in the ter setting from the standard setting of had actually descended to 1,570 ft. As
descent was set out by the operator in 1013 hPa to the Birmingham QNH of the aircraft continued its descent
the descent checklist of the normal 982 hPa when first cleared to descend below its cleared level of 2,500 ft the
procedures. This requires both the PF from a flight level to an altitude. Based radar controller notified the crew and
and PNF to set the QNH when cleared on an average height of 30 ft per hPa, warned them of the mast ahead.
by ATC to descend from a flight level a height difference of 930 ft existed Having realised that the altimeter sub
to an altitude. between the aircraft actual altitude scale setting was incorrect the crew

January 2008 Page 32 HINDSIGHT N°6


The Briefing Room - Learning from Experience

initiated an immediate climb, re-set the


altimeters to the correct QNH and
followed the controller's instructions.

The crew could not recall any


distractions or unusual flight deck
activity at the point at which they
would normally have adjusted the
altimeter sub-scales.

LESSONS LEARNED

The following extracts from


EUROCONTROL Level Bust Briefing
Note ATM2 are relevant:

“3.1. The controller has no way of


knowing if, after a correct readback,
a pilot has misunderstood his
clearance or is likely to deviate from
it (e.g. because he has mis-set air-
craft equipment).

“3.2. The controller can reduce the


incidence of level busts by
monitoring the flight path of aircraft
under his control to the extent that
his work-load permits.

“3.3. A busy controller cannot be


expected to monitor continuously
the progress of all flights under his
control. Some form of prioritisation
is usually necessary, and
experienced controllers often do
this subconsciously.

”3.5. Priority in monitoring will be


given to aircraft whose clearance
has recently been changed from a
stable situation (e.g. level flight on
flight plan route) to a changing
situation (e.g. climbing, descending,
or changing routing).”

HINDSIGHT N°6 Page 33 January 2008


The Briefing Room - Learning from Experience

AVOIDING THE CONFLICT

By Anne Isaac and Victoria Brooks  Conflict resolution, which is the to scan the most relevant data.
most obvious skill of controllers, is
Anne's early experience in ATM and air- demonstrated when measures are  Secondly, controllers may fail to
line operation was followed by six years taken in order to prevent the recognise the important
with the Human Factors team at EURO- information.
further development of a conflict
CONTROL where she was associated with
situation.
the development of tools and techniques
 If the relevant information is
to help identify human error and risky
performance in the ATM environment, as  Conflict avoidance, is used to detected the controller then needs
well as developing the Team Resource prevent the situation in the first to recognise it as a problem or risk.
Management (TRM) concept for place by using proactive control
European ATM. Anne now heads a team actions such as heading or level The main problem with these activities
in Human Factors integration within the assignments. for experienced controllers is the issue
Division of Safety in NATS, UK. of time, often requiring tasks to be
When analysing these two strategies it prioritised. High workload also
Victoria is a safety analyst at NATS; based is easy to recognise how complex increases the risk of reacting to
in the Safety Analysis section, working in avoiding the conflict can be. situations instead of anticipating them.
the area of understanding safety per-
formance.
Conflict resolution can be described The existence of monitoring aids and
simply as a three-stage activity, conflict-detection tools such as
It would seem strange to an outsider
although at each stage there are medium-term conflict detection
that ANSPs spend an enormous
several things that may go wrong. (MTCD) also invite controllers to not
amount of time and resources on
actively scan for conflicts but depend
selecting and training professionals to
on the tools to warn them. Even safety
separate aircraft, only to have in-
nets such as short-term conflict alert
creasing numbers of incidents which
(STCA) may have this effect, which
involve STCA and TCAS intervention.
should be prevented.
This is not unique to Europe and it is
almost impossible to calculate how
Conflict avoidance, on the other hand,
many conflicts are not resolved in a
is potentially a more robust technique;
timely manner, but the estimate is
however it does require the controller
somewhere in the region of 10 for
to control defensively and proactively,
every 100,000 movements. This is
that is to set up the traffic in such a way
exactly why the air traffic control
Conflict resolution firstly relies on that should a plan fail, separation
system finds it so difficult to
detection, which means the controller would be maintained. This technique is
implement further safety strategies
must know what to look at and for, illustrated in the following figure.
and often struggles to find the balance
when to look and actively 'see' what is
between safety and service. If con-
being searched. Here we have the first
trollers got it wrong more often we
problem, since incident statistics
would be in a better position to
demonstrate that one of the reasons
implement more robust safety nets.
for the highest number of errors in ATC
incidents is to 'not see' the information
But why do controllers get it wrong at
at all. There are many reasons for this:
all? The answer in some part lies in the
often difficult balance between conflict
 Firstly if the technology does not
resolution and conflict avoidance.
display the relevant information in
an intuitive way, controllers may fail

January 2008 Page 34 HINDSIGHT N°6


The Briefing Room - Learning from Experience

Comparing this with the conflict space, one of the leading contextual work is based on the relative heading
resolution model, it can be seen that factors in ATM incidents. This is a highly of two aircraft; the alert is then
controllers would be expected to challenging area to tackle and classified as head-on, crossing or catch-
invest more time in monitoring the demands highly collaborative decision- up as the following diagram indicates.
situation, which of course means a making, learned over a lengthy period
trade-off with other activities or in of time.
some cases deferring other activities
until the original task is complete. So what do we know about conflict
However if a clear set of roles and resolution at the moment? Recent
responsibilities is given and practiced work with regard to STCA has revealed
by the controlling team, the some interesting trends, although how
investment would ultimately mean less robust these are and how they can be
risky and more proactive controlling. generalised is too early yet to assess.
The analysis described here is taken
One challenging factor is the year-on- from a small sample of STCA alerts in
year increase of traffic. It is not sur- one area of our airspace, and focuses The vertical geometry is based on the
prising that this increase in demand on the geometry of encounters. altitude change over the last five radar
decreases the possibilities of using cycles before an alert. The geometry of
conflict avoidance techniques. Another The analysis of STCA alerts requires the each aircraft is then classified as
area that hampers the use of conflict lateral and vertical geometries to be climbing, descending or level.
avoidance is the complexity of air- defined. The lateral geometry in this

HINDSIGHT N°6 Page 35 January 2008


The Briefing Room - Learning from Experience

In terms of the lateral geometries of


the alerts studied, 55% were crossing,
22% were catch-up and 23% were
head-on.

The above figure illustrates the find- possibly the result of a 'pop-up', for
In terms of the vertical geometries of ings of these geometries. example, either a fast moving military
the alerts; 65% of encounters were encounter, an encounter with a sudden
where one aircraft was level and the The version of STCA used in this study change in lateral or vertical geometry,
other was either climbing or uses a two-stage alert, changing from or an airspace infringement. And the
descending. white to red. It is assumed that in the remainder of the alerts began white
first stage of the alert, white, controllers before becoming red.

It is difficult to make any substantial


claims from one set of data, but further
analysis will add to the understanding
of what controllers do, particularly
when the alert goes white and what, if
anything, changes their strategy when
the alert becomes red.

If we return to the original discussion


of conflict resolution versus conflict
avoidance, it would seem that
developing techniques to allow con-
trollers to exploit conflict avoidance
strategies within their time constraints
would be a more proactive approach
Combining the lateral and vertical will acknowledge the alert and act to to ATM safety. How we do this, of
geometries of the alerts shows that resolve the potential conflict as course, is another story - watch this
approximately 80% of crossing required; indeed 97% of alerts that space!
encounters involved one or both air- were white remained white until they
craft that were climbing or descending. were resolved. A small percentage of
alerts went straight to red, which
meant there was little pre-warning;

January 2008 Page 36 HINDSIGHT N°6


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HINDSIGHT N°6 Page 37 January 2008


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2008
January 2007 Page 38 HINDSIGHT N°6
Disclaimer

DISCLAIMER

© European Organisation for Safety of


Air Navigation (EUROCONTROL)
January 2008.

This publication has been prepared by


the Safety Improvement Sub-Group
(SISG) of EUROCONTROL. The authors
acknowledge the assistance given by
many sources in the preparation of this
publication.

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HINDSIGHT N°6 Page 39 2008


January 2007
Putting Safety First in
Air Traffic Management

January 2008 EUROCONTROL

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