Internet resources for

business and
tourism

: social sciences
www.intute.ac.uk/socialsciences/
Internet resources for business and tourism

The best of the Web Intute

Welcome to this guide to the best of
the Web for Business and Tourism.
In these pages you will find a selection
of some of the most useful websites for
students, lecturers and researchers.
The selection is by no means exhaustive,
but it should give you a flavour of the
range of resources available on the
Internet for education and research.
Supporting your Internet
research
For those interested in exploring the wider
Web, we offer free Internet search and
training services for further and higher
education via Intute – details of these can
be found at the end of the guide.
This booklet is brought to you by Intute,
a free Internet service providing you with
access to the very best Web resources
for education and research, evaluated
and selected by a network of subject
specialists.
www.intute.ac.uk
Expert advice
Intute services are developed in
collaboration with staff from over seventy
universities, colleges and research
institutions across the UK – pooling
expertise to share nationally.
Your guide for this booklet is:
: social sciences
– based at the Universities of Bristol and
Birmingham, working in partnership with
the University of Newcastle upon Tyne.

Contents Intute is funded by the Joint Information

Systems Committee (JISC) with support
Bibliographic databases 1 from the Economic and Social Research
Reference materials 2 Council (ESRC) and the Arts and
Journals 3 Humanities Research Council (AHRC).
Papers/articles/reports 4
Online books 4
Datasets 5
Educational materials 6
Resource guides 7 Contact:
Organisations/societies 8 www.intute.ac.uk/feedback.html
Research projects/centres 9
Government bodies 10 Note: Intute was formerly known as the
News services 11 Resource Discovery Network (RDN). Intute:
Social Sciences comprises the former RDN
Mailing lists 12
hubs, SOSIG and Altis.

Cover images:
“London looking East from CityPoint” and “Shade A PDF copy of this booklet can be downloaded from:
of an umbrella” from: www.istockphoto.com/ www.intute.ac.uk/socialsciences/support.html
 Internet resources for business and tourism

Bibliographic databases
Many large, commercial databases are free to members of UK higher and
further education institutions, if your library has paid a subscription. You may
need an ATHENS username and password from your library.

COPAC
http://copac.ac.uk/
COPAC is a freely available bibliographic catalogue of 24 of the major university
research libraries in the UK and Ireland, plus the British Library, National Library
of Wales and the National Library of Scotland.

ISI Web of Knowledge Service for UK Education

http://wok.mimas.ac.uk/
Web of Knowledge has several large databases of interest to economics and
business researchers, including the Social Sciences Citation Index; a large
bibliographic database of a wide range of journals, the Journal Citation Report;
which provides statistical data on the relative importance of journals within a
subject area and ISI Proceedings, an index of social science related
conferences.

Zetoc: Electronic Table of

Contents from the British
Library
http://zetoc.mimas.ac.uk/
Zetoc provides access to the British
Library’s Electronic Table of
Contents of around 20,000 current
journals and around 16,000
conference proceedings published
per year. It’s well worth signing up
for the free email alerting service,
which will then email you details of
new publications in your subject
area as they appear.

http://www.zetoc.mimas.ac.uk/

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 Internet resources for business and tourism

Business Source Premier

http://www.epnet.com/thisTopic.php? topicID=2&marketID=1
From EBSCO Information Services, this business research database contains
full text scholarly journals and business periodicals, from 1965 onwards.
Coverage includes marketing, management, economics, finance and accounting.
The database also includes country economic reports from the EIU, Global
Insight, ICON Group and Country Watch. Institutional subscription required.

Hospitality and Tourism Complete

http://www.epnet.com/thisTopic.php?marketID=1&topicID=418
From EBSCO Information services, this database covers scholarly research and
industry news relating to all areas of hospitality and tourism, from 1965 onwards.
There is full text for more than 200 publications, including periodicals, company
reports and books. Sources are both domestic and international. Institutional
subscription required.

Leisure Tourism Database

http://www.leisuretourism.com /
Produced by CABI Publishing; this database is a valuable current awareness
and research tool; covering leisure, recreation, tourism and hospitality. Contents
include abstracts and full text articles, news, spotlights, reports and analyses of
specific subjects. All articles are archived and fully referenced. Institutional
subscription required.

Reference materials
FOR BUSINESS
Onepine
http://www.onepine.info/
This site is an invaluable reference tool for anyone studying or teaching
management. It offers information and links to management thinkers, models,
theories, organisational behaviour, group dynamics, training and more. Very good
for business students who are beginning their research.

FOR TOURISM
CIA World Factbook
http://www.odci.gov/cia/publications/factbook/
This site provides a detailed profile of each country, covering geography, people,
government, economy, communications, transportation, military and transnational
issues. There are maps of each country and larger areas. The site also has a
listing of selected international environmental agreements. Both the current and
previous Factbooks are available for download as a zip file.

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Journals
FOR BUSINESS
People Management
http://www.peoplemanagement.co.uk/pm/
This free online journal is produced by the CIPD (Chartered Institute of
Personnel and Development). It features the latest developments in human
resource management, with articles written in a clear and accessible style. A
popular site with Intute: Social Science users.

EIU Executive Briefing

http://eb.eiu.com/
EIU Executive Briefing is a service from the Economist Intelligence Unit, the result
of collaboration between Harvard Business School Publishing and the Economist.
This site offers access to Harvard Business School Publishing’s comprehensive
collection of management literature, management articles from Economist Group
publications such as The Economist, and a channel featuring management
information from other leading sources such as consulting firms and leading
business schools. The homepage of the site is available free, and enables users to
view headlines and selected articles, access to the full site requires a subscription.

FOR TOURISM
Journal of Hospitality, Leisure, Sport & Tourism Education (JoHLSTE)
http://www.hlst.heacademy.ac.uk/johlste/
This is a freely available, peer reviewed, international electronic journal from the
Higher Education Academy Network for Hospitality, Leisure, Sport and Tourism.
It is published during spring and autumn each year and focuses on all aspects of
education in the hospitality, leisure, sport and tourism subject areas.

Channel View Publications

http://www.multilingual-matters.net/
Channel View Publications publish tourism journals; including Current Issues in
Tourism, Journal of Ecotourism, Journal of Sustainable Tourism, Journal of
Tourism and Cultural Change and the Journal of Heritage Tourism. Tables of
contents and abstracts are freely available online; full text versions are available
to subscribers in PDF format from 2004 onwards.

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 Internet resources for business and tourism

Papers/reports/articles
FOR BUSINESS
Manchester Business School: Working Papers
http://www.mbs.ac.uk/research/working-papers/
Freely accessible working papers from one of the UK’s leading business schools.
(Other business schools’ research pages or publications are also listed in the
Business section of Intute: Social Sciences.)

Management Research Network

http://www.ssrn.com/mrn/
This virtual community is hosted by the Social Science Research Network in the
USA. There is access to a vast database of working papers, journals and
announcement of events and academic job vacancies. Access to some papers is
fee-based.

FOR TOURISM
Europa: Enterprise: Publications by Theme: Tourism
http://ec.europa.eu/enterprise/library/lib-tourism/
A list of tourism publications from the European Commission categorised into
guides, studies, conference proceedings, statistics and projects. Most of the
documents are available in English as well as several other languages, and many
are available to download online, some are also available in summary format.

Online books
FOR BUSINESS
Business Research Methods
http://www.oup.co.uk/isbn/0-19-925938-0/
This book, by Alan Bryman and Emma Bell, provides a great introduction to
business research methods for students or lecturers. It covers research strategies
and designs; interviewing, software; qualitative versus quantitative research;
methods such as focus groups; analysing and writing up the research. Popular
with Intute Business users!

FOR TOURISM
Town and Tourists
http://bllearning.co.uk/live/text/town/
From the British Library’s Texts in Context series, this selection explores how
towns become tourist attractions; focusing primarily on Lyme Regis and the Peak
District. Texts from a particular time period can be selected, including poetry,
guidebooks, catalogues and satires. This collection is illustrated with original
sources, for which bibliographic details are provided.

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Datasets
Electronic access to large (and often previously inaccessible) collections of data:

FOR BUSINESS
INSEE
http://www.insee.fr/en/home/home_page.asp
The French national statistics site, with data on enterprises, retail trade, consumer
prices and more. Available in English too! Intute Business lists statistics sites for
many other countries.
Kompass
http://www.kompass.com/
Kompass is a trade directory, which has information on 1.7 million companies and
23 million key product references in over 70 countries. Some information is
available free of charge and the rest is available on a paid access (time based
subscriptions and pay per view credit units).
National Statistics Online
http://www.statistics.gov.uk/
A must-view website. It offers summaries, reports and detailed data on Britain’s
economy, population and society at national and local level, many available free
of charge.

FOR TOURISM
National Statistics: Transport, Travel and Tourism
http://www.statistics.gov.uk/CCI/nscl.asp?ID=8141&x=10&y=7
Government data produced to high official standards as set out in the Official
Statistics Code of Practice. Coverage within this section includes business
tourism, domestic tourism, overseas tourism, visitor expenditure, disability and
transport and transport finance and expenditure.
Star UK
http://www.staruk.org.uk/
The official website of the UK Research Liaison Group. Find background
information on UK tourism, inbound and domestic tourism trends by country and
region, the latest monthly data, statistics and surveys on visitor attractions,
accommodation, day visits, business tourism facts, and employment in tourism.
Also included are links to national research projects, an abbreviations and
acronyms guide, and links to related trade bodies and tourist boards.
WTO Facts and Figures
http://www.world-tourism.org/facts/menu.html
These statistics from the World Tourism Organisation (WTO) provide
comprehensive information on international tourism worldwide, including
international tourist arrivals, tourism receipts and expenditure.

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Educational materials
Find online material to support learning and teaching.

FOR BUSINESS
Internet Business Manager
http://www.vts.intute.ac.uk/tutorial/business-manager/
Internet Business Manager is a free “teach yourself” tutorial on the Web, looking
at Internet information skills for business and management students and
lecturers in Higher Education. It is part of the Intute: Virtual Training Suite, a set
of subject-based tutorials covering a wide range of subjects.
See also Internet for Business Studies, a similar tutorial designed for a Further
Education audience.
http://www.vts.intute.ac.uk/tutorial/bus/

Biz/ed
http://bized.ac.uk/
Biz/ed is a unique eLearning service for Business and Economics, developed for
both the further and higher education curriculum in the UK. It offers a huge
variety of online learning materials. Includes great materials for travel and
tourism educators. A dynamic and innovative service.

FOR TOURISM
Current Practice Case Studies: Sustainable Development
http://www.hlst.heacademy.ac.uk/resources/cases/sustainability.html
From the Higher Education Academy Network for Hospitality, Leisure, Sport and
Tourism website, this page lists and describes case studies of how sustainable
development issues have been included in HLST programmes, with assessment
examples, module guides and links to external sites of interest.

National Qualifications Online : Travel and Tourism

http://www.ltscotland.org.uk/nq/subjects/Travelandtourism.asp
This is the travel and tourism section of the National Qualifications Online
website, which is managed by Learning and Teaching Scotland. This page links
to resources that are suitable for both students and teachers at intermediate and
higher levels. The resources are freely available for download.

Internet for Travel and Tourism

http://www.vts.intute.ac.uk/tutorial/travel/
Part of the Intute: Virtual Training Suite, this tutorial is aimed at travel and
tourism students and lecturers, particularly in further education, who want to
improve their knowledge of the best Internet resources for this subject.

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Resource guides
Specialist subject sites to explore:

FOR BUSINESS
Accounting History Gateway
http://www.icaew.co.uk/library/index.cfm?AUB=TB2I_27022
This service is hosted by the library of the Institute of Chartered Accountants
in the UK. It offers reading lists, links, an accounting history bookshop, the
Accounting Historians’ Guide to London and even information on company
histories.

Gurusonline.net
http://gurusonline.tv/
A great site which brings you the very
latest management trends and thinkers.
It is run by a Portuguese management
and technology journalist and features
interviews with cutting-edge
management thinkers and business
people.

FOR TOURISM
Planeta.com: Exploring Ecotourism http://gurusonline.tv/
Resource Guide by Ron Mader
http://www.planeta.com/ecotravel/etour.html
This comprehensive guide to ecotourism provides a definition for this form of
travel, including information on the International Year of Ecotourism, discussion
of community tourism and educational travel. There is a special feature of
ecotourism in Mexico and a traveller’s guide to ecotourism, a developer’s guide
and a policy maker’s guide.

John Beech’s Travel and Tourism Information Gateway

http://www.stile.coventry.ac.uk/cbs/staff/beech/tourism/index.htm
This website is designed to be a starting point for British university students
wishing to search the Web for data sources relevant to coursework for travel and
tourism modules on Bachelor and Masters Degree programmes, and also for
tourism staff undertaking desk research.

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 Internet resources for business and tourism

Organisations/societies
Most organisations now have their own website. Here are some examples:

FOR BUSINESS
The Business, Management and Accountancy Subject Centre of the
Higher Education Academy (BMAF)
http://www.business.heacademy.ac.uk/
This is one of 24 subject specific centres aiming to promote high quality learning
and teaching practice in UK higher education Visit the site and find out about
their workshops, resources, publications, news and events. (Formerly known as
LTSN BEST).

Chartered Institute of Personnel and Development

http://www.cipd.co.uk/
CIPD is the professional body for anyone working in or researching human
resources and is recognised as the leading authority in the field. This site has
essential resources on HR issues and strategy.

FOR TOURISM
Higher Education Academy Network for Hospitality, Leisure, Sport and
Tourism
http://www.hlst.heacademy.ac.uk/
This is one of 24 subject specific centres aiming to promote high quality learning
and teaching practice in UK higher education. The site features a calendar of
events, current news items, a catalogue of recent publications, research
gateway, resource guides, case studies and more.

SPRIG: Promoting information in Hospitality, Leisure, Sport and Tourism

http://www.sprig.org.uk/
SPRIG is aimed at publishers, academics, students, practitioners and people
who work in libraries and information services. The site contains information
about the organisation; its events and publications as well as guides to
information sources on different aspects of hospitality, leisure, sport and tourism.

World Tourism Organisation (WTO)

http://www.world-tourism.org/
This is the website for the leading international organisation in the field of travel
and tourism. It serves as a global forum for tourism policy issues and a practical
source of tourism know how. The site provides information about the WTO and
its activities.

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 Internet resources for business and tourism

Research projects/centres
Use Intute: Social Sciences to keep up with the latest research.

FOR BUSINESS
Cultures of Consumption
http://www.consume.bbk.ac.uk/
An ESRC and AHRC-funded research programme on consumption in a global
context. “Research projects cover a wide range of subjects, from UK public
services to drugs in East Africa, London’s fashionable West End to global
consumer politics.”

London School of Economics: Business History Unit

http://www.lse.ac.uk/collections/BHU/
This is just one of many top research centres at LSE. Considering the current
popularity of business history, we thought it deserved a mention.

FOR TOURISM
Christel DeHaan Tourism and Travel Research Institute (TTRI)
http://www.nottingham.ac.uk/ttri/
The TTRI is a research and teaching unit based at Nottingham University
Business School. Its mission is to undertake quality research and provide
research led teaching which will contribute to government and business policy
formation. The site contains information about the Institute, a section on
postgraduate study opportunities, details of research and publications and
access to full text research articles.

World Travel and Tourism Council (WTTC)

http://www.wttc.org/
The WTTC is a research body and forum for the private sector of the worldwide
travel and tourism industry. It aims to raise awareness of the importance of the
industry in terms of employment and economic benefits. The site contains
information on the organisation and its members, regional programmes, country
and regional reports which include very current tourism statistics, and a
‘Competitiveness Monitor’ databank, which contains information on a range of
countries indicating their competitiveness in terms of economic development,
price, infrastructure, environment, technology and social development.

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 Internet resources for business and tourism

Government bodies
Public services and government information online.

FOR BUSINESS
Direct.Gov
http://www.direct.gov.uk/
Direct.Gov is the official Internet gateway to UK government information for the
British public and forms part of the UK’s eGovernment initiative, to deliver public
services directly via the Internet. A huge site, but divided into sections and with
plenty of information relating to business.

Companies House
http://www.companieshouse.gov.uk/
Companies House is responsible for company registration in Great Britain. It also
has a key role in providing information about British companies. As well as
containing searchable details of companies, the site has surveys and links to
related sites. Basic company information is free, but other data has to be paid for.

FOR TOURISM
Department for Culture, Media and Sport: Tourism
http://www.culture.gov.uk/tourism/
A number of government reports are available for downloading in full text.
Statistics, news and a wealth of information about tourism policy matters relating
to the UK are accessible from the site.

United Nations Environment Programme

(UNEP) Tourism Programme
http://www.uneptie.org/pc/tourism/
This site provides substantive and balanced
information on sustainable tourism and
ecotourism, with relevant links throughout the
text. In addition, guidance on best practice
within the discipline is also provided, while
abstracts for many of the publications are
offered for sale.

http://www.uneptie.org/pc/tourism/

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 Internet resources for business and tourism

News Services
Find the latest news online.

FOR BUSINESS
BBC Business
http://news.bbc.co.uk/1/hi/business/
This excellent site pulls together the BBC’s business output. It includes educational
materials, television programmes, news, and a work and careers area.

Guardian Unlimited Business Latest

http://www.guardian.co.uk/business/
This site belongs to the Guardian Newspaper and is a roundup of business
news, mainly about the UK. Examples of subjects covered are house prices,
unemployment figures, the euro, wealth surveys and company news.

FT.com
http://news.ft.com/
The FT website offers daily highlights from the FT newspaper, including today’s
top story and the most important story from Europe, Asia/Pacific and the
Americas. Also contains a daily article on technology and a news in brief section
which contains summaries of 15–20 stories.

FOR TOURISM
Air and Business Travel News
http://www.abtn.co.uk/
This is a weekly news review (updated every Monday) aimed at the UK aviation
and tour operator industry as well as regular travellers. News headlines and
summaries of topical issues are offered. Examples of topics covered include
passenger health and safety, airlines, tourism trends, airline technology, customer
services, and developments in hotel and car rental services.

BBC Travel News

http://www.bbc.co.uk/travelnews/
This is the most up to date source for travel planning within the UK, whether you
are driving or using public transport. These pages also feature the main travel
related news stories and live Web cam links.

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 Internet resources for business and tourism

Mailing lists
Great for networking with like-minded people:

JISCmail
http://www.jiscmail.ac.uk/
JISCmail provides tools for setting up and running email discussion lists and is
free to members of the HE and FE community in the UK. There are a number of
lists for business and tourism and you can often browse the archives of previous
discussions. If there isn’t a list already, you can easily set one up yourself and
invite others to join. Some examples:
FOR BUSINESS
MANAGEMENT-RESEARCH
http://www.jiscmail.ac.uk/lists/management-research.html
A key mailing list for anyone interested in management research methodology.
It’s a busy list and so it’s worth browsing the archives.

BUSINESS-RESEARCH
http://www.jiscmail.ac.uk/lists/business-research.html
This list is great for business/organisation studies researchers or groups seeking
to network with academic peers and improve the quality of their research. An
active list which is a good resource for researchers.
FOR TOURISM
LIS-SPRIG
http://www.jiscmail.ac.uk/lists/LIS-SPRIG.html
The aim of this list is to facilitate communication about hospitality, leisure, sport and
tourism information, events and publications; archives date back to November 1999.

TOURISM
http://www.jiscmail.ac.uk/lists/tourism.html
This mail list is for academics and researchers in the higher and further education
sectors working in all areas of tourism; archives date back to September 1998.

TOURISM-MARKETING
http://www.jiscmail.ac.uk/lists/tourism-marketing.html
This mail list is aimed at academics, researchers and practitioners working in
tourism marketing; archives date back to September 1998.

TOURISMANTHROPOLOGY
http://www.jiscmail.ac.uk/lists/tourismanthropology.html
This list is aimed at all practitioners with an interest in tourism, and in particular
the anthropological issues associated with it. The list also aims to promote both
scholarly and applied research in the field of tourism; archives date back from
September 1998.

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Discover the best of the Web using Intute
The Internet can be a powerful tool for learning, teaching and research, offering a huge
range of resources and services. However, finding relevant information online can be a
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concerns – particularly in education and research contexts.
Intute exists to help students, teachers, researchers and librarians make sense of the Web
by providing access to the very best Internet resources for education and research, selected
and evaluated by a network of subject specialists.

: social sciences
• The Internet catalogue provides access to thousands of high-quality Internet resources,
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Environments using our sophisticated
MyIntute Include services.

www.intute.ac.uk Contact: www.intute.ac.uk/feedback.html

July 2006