CTX135079 - LIMITED RELEASE - Hotfix XD210DDirector002 (Version 2.1.2) - For Citrix Desktop Director 2.

1 - English - Citrix Knowledge Center

KNOWLEDGE CENTER
Knowledge Center
Knowledge Center Home >

eDocs
CTX135079

Communities

Support Forums

Blogs

Alerts for gsingh385

Sign Out

Knowledge Center

Rate this Article:



Print View

Languages: Select

Include Forums

Article Feedback

Advanced Search Language Options

LIMITED RELEASE - Hotfix XD210DDirector002 (Version 2.1.2) - For Citrix Desktop Director 2.1 - English
Document ID: CTX135079 / Created On: Dec 10, 2012 / Updated On: Dec 10, 2012

Products
XenApp XenDesktop XenServer XenClient NetScaler Access Gateway Branch Repeater Receiver VDI-in-a-Box XenApp Plug-ins (Clients) >> View All Products

Average Rating: not yet rated

View products this document applies to

Hotfix package name: XD210DDirector002.zip For: Computers running Microsoft Windows Server 2008 (32-bit or 64-bit) with Service Pack 2, or Microsoft Windows Server 2008 R2 with Service Pack 1 installed Replaces: XD210DDirector001 Date: December, 2012 Languages supported: English (US), Japanese (JA), Simplified Chinese (SC) Readme version: 1.00 Readme Revision History Version Date 1.00 Change Description December, 2012 Initial release

Important Notes about This Release

Caution! This release may require you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

Important Disclaimer - Limited Release Hotfix

If the Download link is not available on this page and you wish to obtain this limited distribution release, visit our support site at http://www.citrix.com/support and open a support case using your My Citrix credentials, or contact your reseller at http://www.citrix.com/partners/locator. Testing of this release was targeted only at the affected functionality, and regression and stress testing were minimal. Introduce this release to a test environment for evaluation before deploying it to a production environment. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CITRIX AND ITS SUPPLIERS MAKE AND YOU RECEIVE NO WARRANTIES OR CONDITIONS, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, AND CITRIX AND ITS SUPPLIERS SPECIFICALLY DISCLAIM WITH RESPECT TO THE HOTFIX ANY CONDITIONS OF QUALITY, AVAILABILITY, RELIABILITY, SECURITY, LACK OF VIRUSES, BUGS OR ERRORS, OR SUPPORT AND ANY IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER CITRIX, NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, MULTIPLE, PUNITIVE OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, LOSS OF INCOME, LOSS OF OPPORTUNITY, LOST PROFITS, COSTS OF RECOVERY OR ANY OTHER DAMAGES), HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT FOR BREACH OF CONTRACT, NEGLIGENCE OR OTHERWISE, AND WHETHER OR NOT CITRIX, ITS SUPPLIERS, OR LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Knowledge Resources
Product Documentation Interoperability Updates Troubleshooting Customer Service My Support Options

Where to Find Documentation

This document describes the issue(s) resolved by this release and includes installation instructions. For additional product information, see Citrix eDocs, the Citrix Product Documentation Library.

New Fixes in This Release Support & Maintenance Programs

New! Premier Support

1. When using Desktop Director, the IIS worker process (w3wp.exe) can utilize up to 100% of the CPU. [From XD210DDirector002][#LA2211]

Software Support Appliance Maintenance

Fixes from Replaced Hotfixes

http://support.citrix.com/article/CTX135079[11-Feb-13 9:43:55 PM]

CTX135079 - LIMITED RELEASE - Hotfix XD210DDirector002 (Version 2.1.2) - For Citrix Desktop Director 2.1 - English - Citrix Knowledge Center 1. After upgrading from Version 1.0, 1.1, or 2.0 of the Desktop Director to Version 2.1 of the Desktop Director, the following error message is displayed in the User/Machine Details page: "Failed to retrieve data: Server reported unexpected error (error code 100). View server event logs for further information." For more information see Knowledge Center article CTX132851. [From XD210DDirector001][#LA1632]

Installing and Uninstalling this Release

Notes: This release is packaged as a .zip file containing the replacement DesktopDirector.msi file. For more information about deploying msi files, see Microsoft article 884016 or visit the Microsoft Web site and search on keyword msiexec. Caution: Downgrades, also known as rollbacks, from this upgrade are not supported and might leave your systems in an unstable state. This upgrade does not patch the existing installation - it fully replaces it with a new installation. As a result, uninstalling this package removes the entire component from the computer. If the need arises to revert to an earlier version of the product, you must uninstall this package and then reinstall the earlier version of the product. Reverting to an earlier version of the product might result in the loss of settings you configure while this upgrade is installed. To install this package successfully, servers must not have registry modification restrictions in place. This hotfix might or might not prompt you to restart the server when the installation or uninstallation is complete. You must restart the server for the installation to complete. If the need arises to restore the original settings and functionality provided by this hotfix, you must uninstall the hotfix before reinstalling it according to the installation instructions below. To install this hotfix: 1. Copy the file to a shared folder on the network. 2. Extract the compressed file and save the DesktopDirector.msi file on the computer you want to update. 3. Run the .msi file. 4. Restart the computer. To uninstall this hotfix: Note: If you want to remove the configuration details for Desktop Director, run the DesktopDirectorconfig.exe tool from c:\inetpub\wwwroot\desktopdirector\tools using the /uninstall switch before uninstalling this hotfix. 1. From the Start menu, select Settings > Control Panel. 2. In Control Panel, double-click Add/Remove Programs. 3. Highlight the hotfix you want to uninstall and click Remove. 4. Follow the directions on-screen.

This document applies to:

XenApp 6.5 for Windows Server 2008 R2 XenDesktop 5.6 x32 XenDesktop 5.6 x64

Did this article resolve your problem/question?

Yes No Need to test first Not sure, I need help Just browsing/General research

Provide comments about this article.

Contact

Careers

Legal Notice

Privacy

Governance

Site Feedback

Site Map

1999-2013 Citrix Systems, Inc. All rights reserved.

http://support.citrix.com/article/CTX135079[11-Feb-13 9:43:55 PM]