CAREER GUIDE

Tell your unique story

what drives you

UNCOVER

search skills and strategy

DEVELOP

your strengths and interests

TEST

DISCOVER
opportunities

Career Center | Student Affairs | Duke University

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WHAT YOU WILL FIND HERE . . .

INDEX
Career Guide 2013-2014
The Career Guide is published annually by the Duke University Career Center within the Division of Student Aairs. Copyright 2013 Duke University All rights reserved

5 5 6 8 9

It is Your Career How to Use This Guide About the Career Center The Career Development Process Your Board of Advisors

10-13 SELF-INQUIRY
10 12 12 13 Assess your Values, Skills, Interests, and Personality Review your Experience Next Steps and Selected Resources Making Career Decisions

14-17 EXPLORATION
14 Read 14 Talk 15 Do 15 The Graduate School Option 16 Next Steps and Selected Resources 17 Making the Most of the Experience Buet

18-21

EXPERIENCE ACQUISITION

18 Think Dierently About Experience 19 Internships 19 Consider Professional Fellowships 20 Next Steps and Selected Resources 21 Nine Domains to Find Your Fit

22-41

SEARCH SKILLS AND STRATEGIES

22 Are You Search Savvy 24 Professional Networking 25 Managing Your Online Reputation 26 Top Search Strategies 28 Connect with Employers 30 Resume 32 Resume Samples 34 Cover Letter 37 Interviewing 41 Next Steps and Selected Resources

43

WHERE TO GO FROM HERE

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Daiichi Sankyo, Inc. is an Equal Opportunity Employer.

IT IS YOUR CAREER

Your curiosity and abilities have been great assets.

We know that your many interests coupled with a record of achievement in many arenas can render the career decision-making process somewhat challenging.
Sometimes you might feel as if it is dicult to create goals when the options are seemingly limitless. At other times, you may feel there are not enough opportunities to satisfy all of your interests. Or perhaps you feel condent about your next step and want support in getting there. While at Duke, you will encounter each of these scenarios, sometimes all in the same day! We invite you to use all of the Career Center resources in your work to identify and make sense of all choices that interest you. Use them to take control of dening and developing a variety of options now and into the future. We at the Career Center recognize that career is more than the collection of your degrees, occupations, and proudest achievements. We believe that it is holistic and dynamic. It is the unique integration of a growing range of experiences, shifting inuences, accumulation of decisions, and deepening and discarded commitments. You are growing into your career with every experience and all that you learnabout work and about yourself.

HOW TO USE THIS GUIDE

We recognize that you are coming to this guide with a point

of view and set of experiences that are uniquely yours.
Whether youre looking for a path or already on one, use this guide as a jumping-o point from wherever you are to wherever youd like to be. Whether its a campus job, research role, internship, fellowship, full-time or volunteer position, or any of a multitude of opportunities available to you, the advice in this guide applies. Be sure, however, to look beyond the guide. Weve written this to motivate, inspire, and get you STARTED. Turn the page to learn more about the wealth of additional resources that we encourage you to utilize.

CAREER GUIDE // 5

Welcome from the Director

elcome to the next stage in your career development process. The fact that you are reading this introductory letter implies that you are serious about getting on with your professional development and that you are ready to take a series of intentional steps to get there. I hope the Career Guide serves as a valuable resource and that you will use it as a portal to access other campus resources available to you. One of the most harmful career myths you will encounter during your time at Duke is that there are three or four best ways to launch a career. Not only is this not true, it has never been true. Our primary assumption is that all Duke students, undergraduate and graduate, are among the most diversely interested and diversely able in the world. We dont assume you need assistance guring out what you are interested in but rather, which of your interests, abilities, academic strengths, and values you will combine and pursue after Duke. Todays global marketplace can make those choices dicult and exciting. I say all of this at the beginning of the Career Guide to get you to read further, and to encourage you to use the Guide as a transition point to a more active engagement with the resources of the Career Center. At the Career Center, we work at the intersection of dreams and reality and you can nd us in Smith Warehousesee you there soon.

ABOUT
Were Here to Help!

Smith Warehouse
Career Counseling
Call us or stop by to schedule an appointment with a counselor. Use your rst appointment to introduce yourself and come up with a plan to meet your needs.

Drop-In Advising

No appointment necessary. Use this convenient resource for all of your time-sensitive needs. Expect to spend 10-15 minutes weekday afternoons with an advisor for your specic questions. (http://goo.gl/yOVWS)

Workshops

We will host virtual guests and events in addition to traditional presentations in person. Throughout the year, workshops will include a wide variety of topics, featuring an interesting range of guests.

Career Center Library

Browse our collection of reference materials and books for inspiration or help in preparation. Most items can be checked out. Monday Friday, 9am-5pm

On-Campus Interviews

Meet with employers who come to campus to hire interns or full-time sta. Use your eRecruiting account to apply for opportunities and schedule interviews as they become available.

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T THE CAREER CENTER

You are invited to take advantage of the wide variety of resources available to you from the
moment you arrive at Duke until after you leave. In fact, we encourage it! Having no sense of what to do next is the perfect reason to introduce yourself. Let us be a partner in your exploration and decision-making process.

Around Campus
Workshops and Drop-In Advising Come to You
We dont spend all of our time at the Career Center. We schedule presentations and meetings all over campus.

Online
The Career Center Website
In-depth tips, strategies, and resources are available on the website, and were always creating more. (http://studentaairs.duke.edu/career)

Duke University Career Center

Open All Year
Monday-Friday 9am-5pm

Information Sessions

Subscriptions and Databases

Attend presentations hosted by many types of organizations to learn more about them and opportunities available to you.

Events

We bring many guests to Duke, often with the help of fantastic campus partners. Some of our annual events include: Fannie Mitchell Expert in Residence Program - knowledgeable professionals share their expertise and advice with you Career Fairs Employers who are looking to hire for internships and full-time opportunities attend to meet face to face with students. The Fannie Mitchell Conference on Career Choices Many Duke alums return to campus to discuss their careers and decisions made along the way. We sponsor this event in partnership with the Duke Alumni Association. Duke Arts Festival Meet and learn from alums in arts, media, and entertainment and have an opportunity to showcase your own talents. We plan this event in partnership with the Duke Alumni Association and Oce of the Vice Provost for the Arts. Diversity Networking Dinner and Diversity Forum - Employers committed to hiring a diverse sta attend these annual events to meet Duke students in a conversational setting.

We sponsor and host a wide variety of tools and databases available to Duke students. See the Next Steps portion of each section of this guide for specic recommendations. For a comprehensive overview, visit Online Tools & Resources on our website.

Smith Warehouse Bay 5 Second Floor

114 S. Buchanan Blvd. Box 90950 Durham, NC 27708

Social Media

Like the Career Center Facebook Page to learn about events at Duke, see our favorite careerrelated articles, see the weeks featured opportunity, and more. Follow our Twitter account where we share all of our events, career-related articles, and an occasional live-tweet of a panel or presentation. We lter the web so that you dont have to. View links that weve saved and sorted by topic in our Delicious account. Subscribe to our YouTube account to be notied when we post videos of guests weve invited to campus or advice from your peers. Our library is always growing. We maintain a library of programs at Dukes ITunesU site. Download a lecture or presentation to listen or view on the go.

(919) 660-1050
career-student@ studentaairs.duke.edu Subscribe to our Career News newsletter for weekly updates. Manage your email subscriptions within Administration in eRecruiting.

Presentations By Request

Visit our website to request a workshop. We bring a variety of presentations and discussions to your organization, residence hall, or group of friends. If you can gather a crowd, well join you!

Our Event calendar is always available on our website under Events.

CAREER GUIDE // 7

[
B

The Career Development Process

elieve it or not, you already know a lot about yourself and your career. Your

discovery is what is fun! You will continually use your past experiences to identify new insights, new options, and new steps.

career is something you build every day with the habits you establish and break, ideas you explore, people you meet, and decisions you make. All of your life experiences provide you with insight into your unique preferences. The key to making satisfying life choices is being aware of the things you already know about yourself and the world, and using this acquired insight when faced with an opportunity or crossroads.

You already bring a set of your own preferences and life experiences to this process of continual learning and decision-making. Uncover what drives you, discover opportunities, test your strengths and interests in the world, and develop your search skills and strategy. Being fully engaged in ALL aspects of the cycle gives you ownership and control over that which comes next for you.

Is this hard work? Yes. Is it worth it? You can expect to cycle through a process of learning about yourself again and again during your time at Duke, and also the entirety of your career and life. The endless Absolutely. The Career Center works with you to make sense of the unknown or to take steps toward your goals with success. We are your partners in all steps of this process.

Your Board of Advisors

As you learn and build your career path, meeting new people and enlisting them to your personal Board of Advisors is a key strategy for success. Think about the many people who have had (or could have!) a positive inuence in your life. Look into the future and consider whom you might strategically seek out to add to your board, in addition to staying in touch with those you already know. Every person you encounter over time gets to see a dierent piece of you at your best (and possibly worst) and can be called upon for insights into signicant aspects of who you have been and who you are becoming. Build and use your Board of Advisors to learn about yourself and to imagine and discover YOUR possibilities. The benets could include: Feedback on habits, patterns, and strengths that you havent noticed about yourself Advice on steps to take, people to meet, and resources or strategies to consider Insight into how your advisors have made decisions in the past and what other options they considered Inside information about what a typical day is like Suggestions for opportunities that might excite you

Here are some suggestions for insight you could gain: Familyknow you
deeply and over time

Friendssee where
you thrive and struggle

Enlist a supervisor

Professorshave
insight into your academic mind

Your supervisors are great advisors, even when you no longer work at the organization. Many will suggest you stay in touch, or you could ask if they are open to the possibility. Staying in touch doesnt mean having to request something every time you talk. If you come across information or do something that might be interesting to the person, share it! The sentiment, thinking of you, goes a long way and can be a great reason to send an email or pick up the phone. Here are some great updates to share. I thought of you when: I learned something in class. I saw something in the news. I used something I learned when working with you. I followed your advice. I mentioned you (or your organization) to someone.

Coacheschallenge
you to overcome obstacles

Advisorscontribute
to your decision-making process

Community Leaderssee your

passions engaged

Enlist a professor

Find something youre genuinely curious about as a reason to talk. People, even professors (!), tend to be attered when others express interest in something that is important to them. You can use the words, Im trying to understand as a way to start these conversations. Some other examples might include: You mentioned in your lecture. Im trying to better understand how this connects to We worked on in the problem set. Im trying to understand why this technique is preferred over Being a professor seems interesting to me. Im trying to better understand what it is like. Can you tell me about what you do? How you decided to do this? What else you have considered? Who you work with? This topic is very interesting to me. Im trying to better understand the ways that it connects to opportunities outside of academic work. Do you know about this or anyone who might? I learned a bit about your research and am intrigued by Can you tell me more about

Peershave worked
alongside you

Supervisorshave
had to give you constructive feedback

Duke Alumshave a
common experience

SELF-INQUIRY

S E L F

Values

Interests

Personality

Skills

I N Q U I R Y

Uncover What Drives You

Through a process of self-inquiry, you will gain insight into your values, interests, skills, personality, and what you have learned from unique experiences. These are the critical data that will drive your career planning and development. Self-Inquiry is not a one-time event. It is the best way to start thinking about your career and a place to return when contemplating transitions and signicant decisions about your career. As you grow and change with new experiences and exposure to new ideas, you will return to this process many times. The more aligned your career decisions are with who you know yourself to be, the more likely you will feel fullled and successful.

Benets of Self-Inquiry
You will make well-informed decisions to set yourself up for the outcomes that matter to you throughout your career. You will better articulate your strengths and interests to others who can oer valuable guidance, connections, and opportunities.

Assess your Values, Skills, Interests, and Personality

Values, skills, interests, and personality are lenses through which you can look at your life experience. Each is a dierent view into you. Use these viewpoints to identify patterns that naturally emerge through the choices you make. The exercises on the following page can help you get started. A career counselor can help you interpret and learn from your responses. Remember! This is only a starting point. Look beyond the guide to other Career Center resources for more.

10

Explore Your Values

Values are the principles that we nd important and inuence the way we live our daily lives. Our identication with specic values tends not to grow or diminish instantly or dramatically but evolve over time. Exercise: Rank the list of values below in order of importance for you. Use the blanks to incorporate values beyond what is included here. ____Variety ____Loyalty ____Fun ____Structure ____Inuence ____Recognition ____Creativity ____Financial Compensation ____Job Security ____Having Visible Impact ____Intellectual Stimulation ____Colleague Relationships ____Independence ____Being an Expert ____Respect ____Taking Risks ____Relationships ____Learning ____ ___________________________ ____ ___________________________ ____ ___________________________

Inventory Your Skills

Your skills are the abilities that you possess. Skills are developed and improved with practice and over time, though they can be inuenced by a natural knack or unique talent. Communicating your skills in a way that builds condence requires that you give evidence of your past exposure and success. Exercise: Using the list below for inspiration, come up with ten skills that describe your current strengths. Next, come up with ten that describe those you expect will be important in your elds of interest. How do they compare? Note overlaps as well as gaps. Communicating Clearly Managing a Project Collaborating towards a Goal Writing Persuasively Learning Quickly Researching Thoroughly Innovating Compiling a Budget Balancing Priorities __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________ __________________________

Assess Your Personality

Your personality is unique to you and includes inherent traits as well as habits that youve acquired over time in realms like gathering information, making decisions, and relating to others. Better understanding characteristics of your personality can help you to articulate the circumstances under which you thrive, or natural strengths that you can utilize, regardless of your environment. Exercise: Describe yourself at your best and most natural in response to these prompts. What energizes you? ________________________________________________ _________________________________________________________________ _________________________________________________________________

Identify Your Interests

Interests run the range from a passing curiosity to something with consistent and lifelong appeal. Your interests can include your passions, hobbies, and curiosities. Your career can evolve to include the interests that you have not yet pursued as much as those to which you are already committed. Exercise: Psychologist John Holland identied these six areas of occupational interest. Rank this list from the most to least descriptive of the patterns in your interests. ______ Realistic Practical: Enjoy practical and physical; engage with tools, machines, and gadgets Analytical: Enjoy gathering information and analysis; appreciates intellectual activities Creative: Enjoy aesthetics and selfexpression; favor unstructured environments Connected: Enjoy helping, training, and counseling; thrive side-by-side with others Inuential: Enjoy persuasion and managing; prefer to lead Systematic: Enjoy details and accuracy; comfortable within a chain of command

How do you gather information? ______________________________________ _________________________________________________________________ _________________________________________________________________

______ Investigative

What guides your decisions?__________________________________________ _________________________________________________________________

______ Artistic

_________________________________________________________________

______ Social

What approaches do you use to conduct your life?________________________ _________________________________________________________________ _________________________________________________________________

______ Enterprising

______ Conventional

11 11

Review your Experience

W
ith a little distance (or a lot!) from the collection of your past activities, you can continue to discern the patterns and designs that make up the mosaic of your lifes experiences. And while distance certainly comes with time, you can put some space between yourself and an ongoing experience through active, ongoing reection, e.g., journaling. To get started, make a list of memorable experiences. Include experiences you consider rewarding as well as those you consider disappointing. Make room for those that may seem irrelevant, unimportant, or too far in the past.

Feel free to use the following list of kinds of experiences to help you brainstorm: On-campus jobs Academic projects Research Internships Study abroad Political activities Sports Volunteer engagements Campus leadership Student clubs ROTC Job shadowing Faith community commitments Hobbies/recreational activities Entrepreneurial ventures Vacations

__________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ For each experience you list, consider the following questions:
What led you to choose that experience? Why did you choose that experience over others? What, if anything, did you sacrice when choosing that experience? How did you feel about making that sacrice? Who and/or what inuenced your choosing that experience? What did you especially like/dislike about that experience (consider activities, people, environment, etc)? What skills and personal characteristics did you demonstrate or develop during that experience? How was that experience connected or disconnected from other past and subsequent experiences? What was most memorable about that experience?

Next Steps and Selected Resources:

Self-Inquiry

Use a career counseling appointment to begin exposing patterns in your values, skills, interests, and personality. (http://goo.gl/q72KX) Visit the Career Center website for an expanded set of self-inquiry exercises. Self-Inquiry Guide (http://goo.gl/4b2MD) Consider the questions identified in the Nine Domains to Find Your Fit (Page 21). Seek input from members of your Board of Advisors (Page 9).

12

REVIEW

Making Career Decisions T

ake a moment to reect on why you chose to apply and come to Duke. This decision was likely inuenced by a number of factors such as advice from family, interest in a specic academic program, scholarships or nancial aid, campus life and sports, geographic location, a campus visit, and others. You may wish to use the diagram below to recall the various factors that inuenced YOUR decision. Feel free to create more bubbles if necessary!

Photo: andy_cp16

Looking at the factors that were involved, mark those that were the strongest inuence on this important decision and consider the following questions: What does this specic decision teach you about your decision-making style? Have the inuences and factors in your decision-making process changed since deciding on Duke? How and why? Are these the factors that drive most of your important decisions? What diers? How and why? With hindsight, do you notice anything signicant you may have overlooked at the time? Would you bring dierent information to the table? Remember! You can always choose to approach future decisions dierently. This exercise reveals some of your past patterns and you can use this information to determine how to move forward.

Taking Career Risks

In addition to all of these factors, go back and think about yourself as a risk taker. What kind of risk taker have you been? Were there elements of deciding to be here that involved a leap of faith? What about other options that you set aside in order to be here? Were they more risky? Less? Taking measured risks by putting yourself out into the world to discover how you t is a critical part of career discovery. We encourage you to build upon a series of comfortable risks over time, and to learn to identify your boundaries as you go. The series of decisions you make over time can be exhilaratingdo not let risk be paralyzing!

13

Discover Opportunities

EXPLORATION
14

Be a savvy information consumer and research careers while approaching information

critically. Embrace a variety of sources and exploration methods to gain deeper insight into new possibilities. Like your academic coursework, you must continuously assess the reliability, validity, and bias of your sources. As your perspective widens, so do your choices.
Be sure to take stock of your impressions as you make new career discoveries. What are you motivated to explore further and why? Are you learning things that are different than you expected, and how do you feel about this new picture? Did you discover something that interested you in some ways but not in others? What aspects of the experience were you drawn to, and what aspects were unappealing, and why? What else do you want and need to know? Are there obvious things to learn next that will help you understand other components?

Here are some suggested strategies with increasing levels of risk and reward. Be sure to employ all three categories to be comprehensive.

READ
Look through a professional lens.
You can learn a lot about your areas of interest from your computer screen or a print publication. Some key patterns youll want to narrow in on include: Where do people in this eld go for professional news and updates? For jobs and internships? What memberships, affiliations, or certifications are common or relevant? What qualities or experiences are (in)consistent in the histories or proles of the people who impress you? Some ideas for information sources: Websites Blogs Discussion Boards Trade Journals Reference Books Memoirs and Biographies Words of warning! Do not get stuck here. A good exploration strategy will get you talking and doing, too.

TALK

Learn through others experiences.

Explore elds of interest through conversations with people whose work intrigues you. Put yourself in their shoes and see how well they t! Consider any encounter a chance to have such a conversation. No need to wait for the perfect situation or a formal career-related event. A waiting room, grocery store line, or a family gathering are all great places to gain insight from others about their careers. Take It to the Next Level: Informational Interviewing Informational interviewing is a great conversational tool for gaining a personal and practical perspective on your career interests and building relationships with individuals in elds you may choose to pursue. With informational interviewing, the ball is in your court. Here are the basics: Identify individuals whose personal career path, organization, or broader eld of work interests you. Feel free to start with people in your inner circle. After all, do you really know what your uncle does at his cool sounding job everyday or why your favorite professor chose her eld of research? Introduce yourself or ask a mutual acquaintance to make an introduction to someone you do not know. Email is one appropriate way to do this. Consider friends parents, Duke alums, or professionals in your community. Briey explain your curiosity about their work.

Ask for 30 minutes to speak with them about it at a time and location convenient for them (a phone call is also an option, but an online conversation is not). Be punctual, prepared, and professional in your dress and demeanor for the meeting. See below for suggested questions. Take notes while being sure to focus on building rapport and making eye contact. Request referrals to others who would be willing to share information. Keep the conversation on schedule to acknowledge that their time is valuable! Express your gratitude at the conclusion of the conversation and through a thoughtful thank-you note afterwards. Great Questions for Any Career Conversation: How did you get started in this field? Are there other entry points as well? Will I need more formal training to apply for positions in this eld? What organizations provide training on the job? What do you like most/least about your work? What qualities and skills are needed? What are the possibilities for advancement? What new developments are expected in the field in the next three to ve years? What do you read to keep informed of events, issues, and openings in your eld? What does a typical day look like for you?

DO!

The Graduate School Option

You may be considering graduate school because you are passionate about a particular intellectual endeavor or because you know you need a certain set of credentials to move forward in your career development. Depending on your goals and interests, an advanced degree may be an option to consider. Before taking this step for granted, take time to think about the reasons you would pursue graduate school, what you would expect to gain, whether it is the best way to achieve your goals, and when you would be ready to make the commitment of time and nancial resources. The following are some important factors to account for when considering this weighty decision: The clarity of your short- and long-term career goals Your expectations around how a graduate education would help you advance some of your goals Whether graduate education is the best way to achieve your desired outcomes and whether there are strong alternatives, e.g., licensures Your ability and willingness to take on associated nancial burdens Your comfort with putting other interests and goals on hold to meet the demands of your program Kinds of programs that would best meet your goals Whether you seek to practice a profession that requires a specic advanced degree or are interested in a path where there is a less denitive need for such, the issues above are critical. While the majority of Duke undergraduates eventually go on to pursue advanced degrees, such a decision should be based on individual circumstances, interests, and goals. If you have decided that an advanced degree is right for you, the next step is to contact the appropriate resource at Duke to assist you: http://trinity.duke.edu/advising/ preprofessional Office of Health Professions Advising Prelaw Advising Office PreBusiness Advising Office Pregraduate Advising

You dene experience.

Your opportunity to reality-test some of the thing you have learned from others is now! Think broadly and creatively about what denes experience and you will discover ways that you can dabble in new realms or continue to build your expertise. For example, many writers build and maintain a topical blog to develop their craft, as well as display passion and knowledge on a dened topic. Here are some other ideas: Ask to shadow and observe someone during a normal workday. Offer to volunteer for an organization, an event, or a person to develop specific abilities. Develop your experience in a club to showcase your strengths. Invent a project and offer to do it for someone, or do it for you. Create ways you can contribute to research or work that intrigues you. Secure an internship during the school year.

I dont need to explore I already know what I want!

Are you sure? We bet youre not nished yetexploration builds upon itself, so this might be your opportunity to become more rened in your professional and personal knowledge. You may use these questions to guide your learning in order to become the most competitive candidate possible:

Who
Create a detailed prole of the person who would thrive in the role(s) to which you aspire? Can you do this yet? Are there areas for your own improvement?

Where
Where are the areas of change and excitement? Where do experts predict the eld will be in the next ve years, 10 years, 20 years? How do I position myself to be part of this?

What
What sources of information and relationships do the professionals in this eld use to keep up with news, trends, and colleagues? Are you paying attention to these, regularly? What are the strategies used in this field to identify and bring on new talent? What are there motivators, timelines, resources, strategies, or techniques that you need to be aware of?

Why
Why do people go into this field, initially? Does it remain the same or change over time? Why do people leave or come back? Are there patterns to notice here?

How
How did you decide that this was your best option? How have you challenged or tested this choice?

When
When are important events that I should make myself aware of, e.g., a conference? When is the typical hiring cycle? Are there things that I should prepare for?

15

Next Steps and Selected Resources:

Exploration
Use a career counseling appointment to devise a research game plan. Work with a counselor to identify the best resources to use rst. (http://goo.gl/q72KX) Participate in The Fannie Mitchell Expert-in-Residence Program, year-round, (http://goo.gl/310Sc) and The Fannie Mitchell event, early spring semester, (http://DukeExchange.com) to learn from Duke alums visiting campus. Use the Occupational Network (online. onetcenter.org), especially the skills search to match job titles to your interests. Identify and reach out to a variety of professionals using DukeConnect (www. DukeConnect.com) and by joining the Duke University Alumni Network group after making a prole on LinkedIn (www.LinkedIn.com). Familiarize yourself with the variety of information resources available to you as a Duke student. A few to get you started: Informational Interviewing Guide (http://goo.gl/Di0rS) Learn about the job or sector while building your network. Job & Career Research Library Guide (http://guides.library.duke.edu/careerresearch) A thorough overview of the best research tools available across Duke. GoinGlobal (http://goo.gl/oO08L) Essential insights and resources for exploring by location, domestically or abroad. eRecruiting (http://goo.gl/4L2kF) Register for Career News and email lists that match your interests.

16

Making the Most of the Experience Buet

icture a delicious buet with your favorite dishes as well as delicacies that you have heard of but never had the opportunity to try. Food and drink from around the globe, each prepared to perfection. How do you approach this buet?

Would you start at the beginning piling on everything that looks delicious as it passes before you? But then you would be too full to enjoy your favorite dessert at the end. You could take only a tiny taste of a few things to keep your options open, only to nd yourself still hungry in the end. Perhaps you are already imagining another, more strategic approach as you read. When it comes to the vast and tantalizing smorgasbord of experiences accessible to Duke students, it is not dicult to understand why Dukies tend to behave like hungry diners piling their plates as high as possible. We know that one of the reasons you were admitted to Duke was because of your diverse experiences, which demonstrated that you were an intellectually curious and interesting person. You may deftly balance your overloaded plate, but are you getting the most enjoyment and benet from your meal? Or is your palete overrun by all of the avors and textures, unable to distinguish savory from sweet, crisp from creamy? Do you conclude your meal feeling satiated or stued? Well nourished or just full? Lets go back to the buet. Whats your best strategy? Scan your options. Based on what you know about your tastes and preferences, what must you have? Do you see anything that hadnt previously piqued your curiosity but does now? What dishes are available that you have not seen or heard of before now? Make your selections and enjoy. Choose a balance of nutritious and indulgent options, old favorites and something new. Not too many selections on one plateyou can always go back for more! Taste each item on its own, then see how the avors blend or complement each other. Enjoy slowly and savor. Assess your satisfaction. Are you still hungry? Was your anticipated favorite less tasty than you had hoped? Leave it on the plate to save room to eat something else. Go back for more. You are even more prepared this time around. You know what you like and what you have yet to try. You have gotten feedback about the things that others have enjoyed. Your preferences are more specic and you are scanning for particular items that will satisfy you. Talk about the meal. After leaving the meal you are still talking about it. What did you like and why? Did you skip anything appealing because you were no longer hungry? Would something else have helped round out the meal for you? Would you go back for more? If so, what would you have? What would you pass over? Your career development process is like a buet. It entails tasting and trying, learning what you like and what you nd unappealing, and even experiencing moments of hunger and excess. You are also learning how to satiate an appetite that changes with time, and how to get more out of your experience by discussing and reecting with others. Bon apptit!

Photo: fazen

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Test Your Strengths and Interests in the World

Duke students are renowned for being super-involved on and o of campus; lling their schedules with research, volunteer work, student organizations, creative endeavors, entrepreneurial ventures, studying abroad, internships. You name it, Duke students are doing it! With each experience you select, you are choosing to develop and utilize particular skills, work with or for certain people, function within a specic structure and environment, acquire particular kinds of knowledge, and grapple with particular problems. The Career Center recommends you examine each of your opportunities to better understand: What you want to learn or gain? How you want to challenge yourself? What you want to do more (or less) of? What curiosities do you want to satisfy? By looking at your array of choices with a critical eye, you will be well equipped to determine your next steps, whether your goal is to enhance current knowledge and skills or set forth in a newly-discovered direction.

EXPERIENCE ACQUISITION

Think Dierently About Experience

Once you have determined what you want to learn next by reecting on your past experiences and future aspirations, there are many ways to pursue your immediate goals. Opportunities abound on campus and in the local community to develop specic knowledge and skills, to build relationships, and to generate further insight about who you are becoming. The key is to be discerning in your choices: the value of any given experience can only be measured in relation to YOUR unique goals and interests. The list below suggests some of the avenues for gaining experience. Keep in mind that no single club, project, or activity has a monopoly on the knowledge and skill development you seek!

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Student organizations (active participation and/or leadership) Community engagement and volunteering Research with a professor Independent research Job shadowing Entrepreneurial ventures

Significant projects, in class or out Athletics Hobbies Honors thesis Campus and national competitions Tutoring Military

Career Center advisors are eager to talk with you about how these and other experiences may be the right t for your personal priorities and interests.

Internships
Think of internships as a broad set of additional experiences that may complement your on- and o-campus activities and coursework or help you bridge gaps in your exploration, learning, and development. Internships are most often explicitly pre-professional in nature and are one more tool for gaining self-insight, knowledge and skills.

As with your other activities and courses, it is essential that you take a critical approach when pursuing and selecting from the range of internship choices. There is no objective measure for a good internship. The best internships are those that align with your unique values, skills, interests, and personality and that make sense given what else you have learned and experienced thus far. As you learn more and clarify your interests with each experience, your priorities and goals will likely change. Over time, you may choose to mix and match a variety of internship experiences along with your coursework and other experiences to best meet your needs and interests.

88% of Duke seniors responding to a 2011 survey reported having had at least one internship before graduation.

Start Investigating Internships

Meet with a career counselor to clarify what you hope to learn from an internship and develop a personalized strategythe earlier you begin the conversation, the better! Continue periodic check-in meetings throughout your exploration and search. Request time to talk with members of your Board of Advisors for advice and perspective. Keep your advisors up to date throughout your exploration and search. Talk to other students about their internship experiences.

Consider Professional Fellowships

Stretch your summer dollar! There are many options if you act early: Apply for competitive funding to cover your costs, stay close to home, take on a parttime, paid job alongside an internship, or build up your savings before the summer begins.

Though many students only associate fellowships with academic pursuits, professional fellowships are a great option for those seeking short-term work experience, training, and mentorship after graduation. These competitive opportunitiesfound throughout the worldare typically geared toward cultivating young leaders in various professional elds. As such, they can serve as a fantastic springboard for your career. For more information about post-graduate professional fellowships, make an appointment with a career counselor and explore from our website: http://goo.gl/A0f28 For academic fellowships, e.g., Rhodes Scholars Program, the Oce of Undergraduate Scholars and Fellows at Duke and its website are excellent resources.

CAREER GUIDE // 19

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Next Steps and Selected Resources:

Experience Acquisition
Schedule a career counseling appointment to identify steps toward experiences that strategically align with your curiosities. (http://goo.gl/q72KX) Create an account and set up personalized searches in each of these Duke databases to become more aware of the options. eRecruiting (http://goo.gl/4L2kF) iNet (http://goo.gl/FSG0A) UCAN (http://goo.gl/4IutS)

Use DukeList (dukelist.duke.edu) to identify volunteer, research, and work opportunities at Duke. Attend a career fair. (http://goo.gl/6ERiS) Look for leads and ideas using these consolidated lists: Internship Series Online (http://goo.gl/0BKMl) Internship Feedback Database (http://goo.gl/hgAFk) e-leads (http://goo.gl/3IUQh)

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20

Nine Domains to Find Your Fit

It is both challenging and exciting to imagine your career options. For one thing, your career is and will continue to be multi-faceted, just like you! Whether you are working on your next move, or guring out your longer-term aspirations, you will gain traction by eshing out nine intersecting domains, or elements, that comprise your career. Spend time with the questions below; each refers to a specic domain related to your personal career fulllment. You do not need to work all of this out in one sitting, but we do encourage you to put your thoughts on paper. Free yourself to be in the present moment with an understanding that your answers to these questions will change over time. This can be a great starting point for an intentional conversation with a career counselor or member of your Board of Advisors (Page 9).

Domains:

Knowledge:

In what areas of knowledge, intellectual, personal, experiential, can you claim a particularly strong grasp and nd great enjoyment? What do you want to learn next? What do you ultimately want to know?

Skills:

What can you do well? Among your capabilities, which do you enjoy using? Which do you prefer NOT to use? What skills do you wish to acquire in the short- and long-term?

Goals: Values:

What do you want to accomplish in the short- and long-term?

What are your personal and work values and how do you want them to intersect with your work? Which of your values do you want to hold in common with the people with whom you work?

Environment:

In what physical environments do you thrive? In what physical environments do you struggle?

Relationships:

What types of relationships do you want in your work (with colleagues, managers, constituents, customers, etc.)? Who do you envision your colleagues to be?

Compensation:

What kind of nancial compensation do you need or want? What sorts of benets or perks are important to you? What do you want to learn in your work? What are the sources of your joy?

Location:

Where do you want to be? What geographic factors are important to you?

Challenges and Barriers:

What real diculties do you see ahead for you?

? ? ?? ? ? ? ? ?? ? ?
?

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SEARCH SKILLS
22

Are You Search Sa

Characteristics of a Savvy Internship and Job Seeker
Ready to move forward with your search? Here are a few characteristics that successful and savvy experience seekers possess and implement throughout the search process. These characteristics apply whether you are pursuing an internship, job, volunteer role, fellowship, or membership in a student organization. Successful seekers REFLECT! Time to search for an opportunity. But wait! What type
of experience are you seeking? Why? Take time to think carefully about your skills, strengths, likes/dislikes, and what you want to learn next. Being able to articulate the above will allow you to conduct a search with purpose and direction, ultimately saving you time and minimizing frustration. Reection is a key component that should be used throughout the process.

Successful seekers conduct a TARGETED SEARCH! Pursuing any and every

opportunity you nd will produce results that may not align with the direction you would like to head with your career. Target organizations and industries that are of genuine interest to you and tailor your approach (resume, cover letter, proposal, and pitch) to reect the experiences and skills most relevant and salient for those opportunities.

Successful seekers RESEARCH! You may know the top ve employers in your industry
of interest, but who are the top 10? Top 20? Dont limit your knowledge of the world to what you already know. Take time to expand upon this base of knowledge and learn about opportunities and experiences that are interesting to you. Researching organizations and employers allows you to learn about their culture, values, and specic opportunities for career development. Your research will help you determine whether or not there is a potential t between you and the opportunity or organization, helping you make an informed decision about your next step!

Successful seekers are ORGANIZED! Some searches are especially time consuming.
You should anticipate spending several hours a week on your internship, job, or fellowship search. The same may be true of other opportunities. Develop a system that allows you to keep all of your contacts and notes in one place and keep a calendar of relevant events and deadlines. Consider having an email address, folder, or use tags dedicated to your search-related communications. Store your search-related documents electronically in a centralized folder so they are easy to access if needed immediately.

Successful seekers have ENDURANCE and PATIENCE! Since some searches can last
several months, be prepared to participate in a process that may not always agree with your preferred timeframe. We are used to immediate gratication in our society, but each organization, employer, or funder works at their own pace for legitimate (if obscure) reasons. As a candidate for the opportunity, you will benet from being aware of and sensitive to this fact.

avvy?

Successful seekers FOLLOW UP! Following up on your applications and conversations can be the dierence
between securing an opportunity and remaining in an undierentiated pile of resumes. By following up, you can conrm that your application is in the right hands, restate your serious interest in the position, and demonstrate follow-through skills so important in professional roles. As with all communications with employers, it is critical to act in a timely, professional, and courteous manner. While you may be eager to know the status of your application, be aware that they may not be able to provide much information at any given time. Your follow-up will nonetheless make a positive impression.

Successful seekers MANAGE SETBACKS WITH POSITIVITY! Being told no in your search is never fun,
but its bound to happen at some point. Rejection can hinge on a number of factors, many of which are out of the your control. While rejection can be frustrating, it is very important to remain positive and not let a setback with one opportunity eect how you present yourself for another prospective experience. Transform rejection into motivation, staying condent that you have many strong characteristics to contribute.

Successful seekers project PROFESSIONALISM AND MATURITY! You are more than the sum of your skills
and previous experiences. Professionalism and maturity can take you a long way. As you connect with people throughout your search, there are many opportunities to demonstrate this, including how you communicate and present yourself.

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Professional Networking
Intentional, sustained, and eective networking is a powerful tool when searching for interesting internships, jobs, and other experiences. It can signicantly augment other methods for learning about and pursuing career options, such as on-campus recruiting, social networking, and online searches. Believe it or not, networking is something you already do well! Think about your rst weeks on campus, meeting fellow students and exchanging information related to your discoveries about Duke life, (bus routes, campus dining facilities, interesting activities, great professors, etc.). By sharing information, you were assisting or receiving help yourself (getting from East to West Campus on time, nding something fun to do on Thursday night, etc.). Beyond information, perhaps you introduced your math-whiz roommate with your calculus-confused friend for some informal tutoring.

Exchanging useful information and seeking and creating helpful introductions are the essence of networking.

The Value of Networking

Strategically connecting with people enables you to: Gain insider knowledge and insight into the career eld, industry, or organization and the day-to-day experiences, career paths, terminology, organizational culture, sources of industry information, and more. Build confidence over time in speaking about yourself, career interests, and future goals. Expand the number of people you know who are doing things you are curious about. Learn about opportunities, sometimes before they become publicized (Note: Networking is NOT the same as asking for a job). Refine your goals, make well-informed decisions in your search, and make a positive impression on employers and those who are evaluating your candidacy.

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Managing Your Online Reputation

You know that employers use the Internet to research potential job candidates. Thus, a necessary part of any job or internship search is to create and maintain a positive online reputation. Use the following steps to move from damage control towards proactive ownership of your online rst impression.

Networking Basics
With practice comes improvement. Ever hear the phrase, fake it till you make it? No one needs to know that youre nervous or that youve never done this before. On the other hand, if it makes you more comfortable, feel free to tell people this is new for you. Its okay. Even after years of practice, introducing yourself to someone new can feel risky. But it is worth it. Students we talk to most commonly say that their level of nervousness far exceeded the actual task, and that the conversation was fun! Just remember that almost any interpersonal encounter can be an opportunity for intentional networking. Know yourself: skills, interests, values, personality, and accomplishments. Make a list of your current relationshipspersonal, professional, academic, and beyond. Add Duke alums to your list! Your rst-degree contacts will be instrumental in connecting you with other people you do not yet know, your second-degree contacts. Do not discount individuals because you think they do not know the right people. They do not need to be in the area you are pursuing to have valuable relationships to share. Create a plan for reaching out to your rst-degree contacts and for keeping track of your communications. You might want to start with people who seem to have the closest connections to your interest area OR with those whom you feel most comfortable with. Either way will work. The point is to create a plan you can act on! Do your homework. Learn a little bit about each person you contact (profession, current projects, company, relevant personal information, etc.). Use the power of the Internet to your advantage. Draft and practice your opening communication (verbal introduction, email, etc.). Discuss this with a friend, career advisor, or someone from your Board of Advisors (Page 9). Make your move! Send an email rst; follow with a phone call. Or simply CALL! Assign yourself a daily quota. Be persistent but not pushy. Follow up! Call again within a week if you receive no response. Arrange a meeting in person or by phone. Ask for 30 to 45 minutes only. You could get even luckier! Set the tone. Know and explain why you are calling and what you hope to learn (industry information, career exploration, job search advice, graduate or professional school guidance, etc.) You are NOT asking for a job. Ask for referrals. One of your most important questions is, Whom do you recommend I contact for additional information? Send a thank-you note within 48 hours! Email is OK! A personal letter can be very eective, too. Maintain connections. Nurture the relationships by staying in touch and letting them know where you land. Be patient. Networking yields results that often accumulate over time. Never stop networking!

Increase Your Awareness. Be sure you know what

information is or could be available about yourself online, where it is, and what impression it may create. Search your name (and dierent versions of it) on the major search engines, on dierent social networks, and sites where you comment. A few not-so-obvious sites to check: Tumblr, Netix, Flickr, Match, Pinterest, Amazon, Yelp. Know the privacy agreement and settings for the various online communities of which you are a member. Request feedback from peers and professionals on impressions based your online presence alone. Would they hire you? Why or why not? Familiarize yourself with sites where your potential colleagues or supervisors gather and participate online.

Protect Your Image. Ensurepotential employers only see

information that conveys a positive image. You do not want them to question your professionalism, judgment, or ability to represent their organization. Adjust the privacy settings for all online accounts. Remove content and tags that could negatively inuence a potential employers rst impression. Hide or delete old accounts that do not best represent you. Request that information about you posted by others be removed if you are opposed to it.

Build a Professional Presence. Present your name,

accomplishments, and aspirations in ways that can be accessible to others. Use social networks to create and maintain a public prole that represents your accomplishments and a sense of the professional you are becoming and you are comfortable with the public seeing. Display a copy of your resume and a portfolio of your accomplishments online. Promote your proles and/or website, e.g., add a link to your email signature. Contribute to conversations relevant to your elds of interest through media like blogs, LinkedIn groups, and/or Twitter.

Own Your Presence. Assert greater control of your online

identity by owning it yourself. Create a personal website that serves as a professional resume and portfolio. Update this regularly with new content. Continue your activities online and watch your name and professional identity become more prominent in search engines. Set a goal to take over the whole rst page of Google when someone searches your name.

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Top Search Strategies

Before you jump into your search, consider a few recommendations that will help you to search smart, manage your time, and implement an eective plan. A search is a long-term process. Longer than many people anticipate. Plan to spend four or more months gearing up and implementing a search for a full-time or highly competitive internship opportunity. Many students have compared this commitment to taking an additional class. Set aside time on a regular basis. Unlike a paper or project that can be postponed or worked on in surges, the best searches are spread over time. Put time on your calendar each weekan hour or so for downtime and several hours during peak periods. Prioritize your interests. Spend time exploring to eectively target your search to your interests. Three fantastic applications to great-t opportunities tend to reap more rewards than 100 scattershot applications.

Ethical Conduct in Your Search

While you are keeping track of all the elements of your search, be sure your ethical conduct remains a constant the whole way through. Should you have questions about the ethical thing to do in a given situation, please contact the Career Center. We are here to help clarify and explain whatever may seem muddy. If you are in a pinch for time, always err on the side of caution. The following are expectations for how to conduct yourself in a way that is ethical so as to prevent situations that could result in a permanent scar on your professional reputation within an industry as well as damage to the reputation of Duke students as a whole:

Be 100 percent truthful and accurate on your resume.

Embellishments and exaggerations are considered lying. Employers often look beyond candidates resumes to verify information that candidates have provided. Dont falsify, stretch, or bend information such as your GPA, SAT scores, involvement in activities, leadership roles you have held, or results in competitions in which you have participated. On-Campus Recruiting Policy: Falsifying your resume may result in being reported to Dukes Oce of Student Conduct and subject to sanctions, being banned from the Career Centers on-campus recruiting program permanently, and forfeiting employment opportunities.

Attend interviews to which you have committed. By

agreeing to an interview (whether through eRecruiting, email, or phone), you are making a commitment. Should you need or desire to withdraw from an interview, timely notication is a must. On-Campus Recruiting Policy: You may remove yourself from an interview schedule no less than two business days prior to your interview. Students who withdraw any later or do not show up will be barred from the On-Campus Recruiting program. Reinstatement will require a letter of apology to the recruiter and a meeting with a Career Center sta member.

Learn what an optimal candidate profile includes. The better picture you have of the
person who would be selected for your desired role, the more eective you will be at presenting your own experiences. Utilize the three exploration methods discussed earlier in this guide to get a well-rounded view (Page 14).

Practice presenting yourself in writing and in conversation. Your ability to articulate what
you want and why comes only through reection and practice. Create opportunities to rehearse before you nd yourself in an interview for that coveted position. Get feedback. Have others read your resume and guess what kind of position you are seeking. Practice introducing yourself and expressing your professional interests to family or friends. Ask your roommate to role-play an interview with you. Track your progress. Keep records so that you know what applications and documents have gone where and when. Track whom you have talked to, when, how you have followed up, and whether more follow up is expected. This helps you when preparing for an interview or actively managing your conversations and professional relationships. It also gives you a record of your progress for days that feel stalled.

Communicate in a timely manner with employers.

Dont ignore phone calls and emails from employers as you go through the process of accepting or declining interviews or job oers. If you need more time when determining details such as start dates, relocation information, etc., it is best to be in touch, be straightforward about the reason for delay or uncertainty, and request more time.

Consider your verbal or written acceptance of an oer a binding contract. Reneging on an oer is when you
accept an oer then turn it down. This behavior typically ends any chances of employment with that organization in the future. On-Campus Recruiting Policy: Students that renege on a job oer will have their eRecruiting account inactivated and will have to meet with Career Center sta to discuss the particular situation as well as take steps to repair the relationship with the employer.

End your search upon accepting a position. Once you

have accepted a job or internship, whether verbally or in writing, you must terminate any other hiring-related activity with other employers. This includes contacting employers with whom you are scheduled to interview and removing yourself from candidate pools. On-Campus Recruiting Policy: Continuing to pursue other opportunities once you have accepted a position is a violation of the Career Centers On-Campus Recruiting policies. Your account in eRecruiting will be deactivated and you will be expected to meet with a Career Center sta member to discuss the situation and to work on repairing the relationship with the organization.

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Connect with Employers

I
t is important to understand the value in using multiple strategies as you think about connecting with employers. At the beginning of a search, much of the contact with employers begins with you, the job seeker, being proactive in making the rst contact. As you begin hearing back from employers, it is just as important to respond to them in a timely manner. Your communication with employers should embody professionalism and maturity, right down to your email address and the message on your voicemail. And keep in mind, even during the process of connecting with employers, your candidacy is being evaluated.

Use the following as an introduction to some of the resources and programs available to you and nd more detail on the Career Center website.

eRecruiting

Search and Apply for Internships and Jobs

Duke eRecruiting is a job and internship database exclusive to Duke students. You can search this dynamic system for local opportunities during the school year, national and international summer internships, and postgraduation positions.

iNet and UCAN

Selective Access to More Internship Listings

iNet and UCAN are dynamic databases containing listings for thousands of unique internships throughout the United States and abroad. Developed in partnership with two groups of selective colleges and universities, these databases enable the Career Center to expand experiential opportunities for Duke students.

Career Fairs

The Career Center hosts or sponsors a variety throughout the year. Whether you are actively seeking a position or casually exploring options, a career fair is an excellent opportunity for you to: Learn about specific organizations and the kinds of candidates they are seeking. Explore career fields that may be of interest to you. Gain confidence networking with employers, some of whom are Duke alums.

2013-2014 Career Fairs:

Fall Career Fair............................................................................September 11 Nonprot & Government Career Fair ................................October 17 Career & Summer Opportunities Fair.................................January 23 Just-in-Time Career Fair...........................................................April 9 Keep an eye on our website for information about additional fairs.

(http://goo.gl/6ERiS)

Employer Information Sessions

Some employers choose to hold information sessions to build awareness about their organizations and positions (internships and jobs) they are seeking to ll. These sessions are meant to be educational for any student who is considering positions at these organizations. Information sessions are also useful for students who are simply exploring career paths and want to learn more about specic industries.

Make a great impression on employers at their information sessions!

Dress to impress! A business suit or business casual attire is appropriate. For certain organizations, demonstrating an understanding of their brand and image is also important. Prepare and ask thoughtful questions that indicate you have done research on the employer. Arrive on time! Come early or stay late to introduce yourself to a recruiter on a one-on-one basis.

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understanding adapt to new environments listening observing establish rapport function with a high level of ambiguity take initiative and risks utilize time management skills identify problems utilize available resources solve the problems accept responsibility communicate despite barriers handle difficult situations handle stress lead others conduct research self-reliance high energy level/enthusiasm overcome barriers appreciation of diversity perseverance flexibility open-mindedness assertiveness inquisitiveness selfconfidence self-knowledge independence cross cultural teamwork language and cultural knowledge community based field work global perspective new academic context service-learning internships experiential learning new perspectives global citizen in depth knowledge of other customs, people and language marketability self-awareness interdependence expand circle of friends understanding adapt to new environments listening observing establish rapport function with a high level of ambiguity take initiative and risks utilize time management skills identify problems utilize available resources solve the problems accept responsibility communicate despite barriers handle difficult situations handle stress lead others conduct research self-reliance high energy level/enthusiasm overcome barriers appreciation of diversity perseverance flexibility open-mindedness assertiveness inquisitiveness self-confidence self-knowledge independence cross cultural teamwork language and cultural knowledge community based field work global perspective new academic context service-learning internships experiential learning new perspectives global citizen in depth knowledge of other customs, people and language marketability self-awareness interdependence expand circle of friends understanding adapt to new environments listening observing establish rapport function with a high level of ambiguity take initiative and risks utilize time management skills identify problems utilize available resources solve the problems accept responsibility communicate despite barriers handle difficult situations handle stress lead others conduct research self-reliance high energy level/enthusiasm overcome barriers appreciation of diversity perseverance flexibility open-mindedness assertiveness inquisitiveness self-confidence self-knowledge independence cross cultural teamwork language and cultural knowledge community based field work global perspective new academic context service-learning internships experiential learning new perspectives global citizen in depth knowledge of other customs, people and language marketability self-awareness interdependence expand circle of friends understanding adapt to new environments listening observing establish rapport function with a high level of ambiguity take initiative

Global education takeaways go far beyond your resum.

global.duke.edu/geo

Blue Devils for Green Internships Become a Stanback Intern

The Stanback Internship Program is open to ALL continuing Duke students. Graduate, undergraduate, and international students wanted. No environmental experience required for many positions.

Stanback Internships offer YOU the opportunity to: Earn practical employment experience employers want to see on your resume Gain skills and knowledge that can not be learned in the classroom Develop key competencies and work characteristics that employers seek Establish a network of professional contacts, mentors, and references for after graduation Become a better communicator, critical thinker, team player, and self-managed learner Gain more confidence in your abilities, and learn how to get things done Do real work no grunt work involved Be treated well in a friendly office Work with wonderful supervisors Earn $5,000

Apply in late January via Duke University Career Center eRecruiting at:
duke.experience.com search for STANBACK nicholas.duke.edu/career/stanback stanback@nicholas.duke.edu

Stanback
INTERNSHIP PROGRAM

Gaining skills. Training talent. Growing green.

Writing a Resume
It is tempting to jump to the resume as the rst step when kicking o your search process. However, the resume is a culminating eort, not a rst step. It serves as a professional introduction that links your background and qualities to a specic opportunity. A successful resume will pique enough condence and curiosity about you to secure an interview. The key questions your resume answers for its readers are:
What are you capable of and what do you know? How well suited are you for the role that is being lled?

A carefully constructed, well edited, and focused resume will create a compelling depiction of your patterns of qualities, skills, and accomplishments in response to these underlying questions.

Five Tips for a Successful Resume

1) 2) 3) 4) 5)

THINK CREATIVELY about experience. Your meaningful accomplishments will come from across a variety of

endeavors in your life. Consider businesses youve run, projects that you complete, longstanding hobbies and pursuits, contributions you have made, or other dening experiences in your life. All of these can be aspects of your resume.
Format your resume with FIRST THINGS FIRST. The top and left-hand side of your resume are the most

valuable spaces when someone is visually scanning your document and forming a rst impression. Use the rst section heading strategically to ensure that your most compelling experiences are at the top of the page. Thoughtfully choose verbs that are descriptive of your actions and contributions to start each bullet. Order your bullets so the most compelling comes rst.
Illustrate your PATTERNS of success. Showcase the skills you have developed through experience, what

you have learned or know through classroom or practical exposure, positive qualities you will bring to the work, and a mastery of the language and culture of the realms to which you apply.
Articulate the IMPACT of your contributions. Include measures of your success wherever possible. Use

individual resume bullets to highlight your outcomes in ways that will resonate with the readers point of view. For example, use measurable, quantied results for a bottom-line-driven industry.
Write MULTIPLE RESUMES if you have multiple interests. Your varied interests may require equally varied

presentations of you at your best. Change the categories, order, and descriptions of dierent experiences to ensure that unique readers of your resume recognize right away that you excel in areas that are meaningful to them.

The Curriculum Vitae: What do I need to know?

Internationally, the terms curriculum vitae, CV, and resume may be used interchangeably. However, in the context of academic or research-based work, a CV refers to a document with very specic content detailing the research, teaching, and administrative expertise required of post-secondary faculty job applicants or of applicants for research positions outside of academia. The best resources for designing a CV are the Career Center counselors, the samples on the Career Center website, or those found in The Academic Job Search Handbook by Julia Vick and Jennifer Furlong, available in the Career Center Resource Room collection and at Perkins Library.

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Anatomy of a Resume
Someone may have to mail you documents or have your address for ocial correspondence. Keep your address simple. Only include multiple addresses if necessary. This can include major, minor, certicates, specializations, or other degree components. You can use this section to feature your study abroad experiences. A high school section is most used by rst and second year undergrads or those who attended schools with a large or passionate network of alumni. Think creatively about how you design your categories. This is an opportunity to bring attention to patterns in your interests or skills. Look at example resumes more for ideas, but two general categories could be common type of organization, e.g., Media Experience or function, e.g. Research Experience.

FULLNAME BIG&BOLD
Address Best Phone Number Best Email Address Education Duke University Durham, NC Your Degree Graduation Month and Year What have been your meaningful educational accomplishments while at Duke? Include highlights- you dont have to be comprehensive. Consider GPA, honors, study abroad, thesis, projects, research, relevant courses, or other components Other Universities Location Degree or Program Dates of Study What were the main benefits to you inside and out of the classroom? High School Location Degree, GPA, or other characteristics Dates of Study What were your primary accomplishments, educationally? Specific Experience Category #1 Interesting Job Location Role Dates Bullets include an active and specific verb that describes this contribution, learning, skills or outcome, and details and data that make it tangible. Prioritize, with the most important and relevant bullets first. Use concise and clear language and industry-specific language only if applying to that industry. Student Organization Location Current Role Dates Write about being elected (what for!) or ways you contribute more over time. Earlier Role Dates Include a variety of experiences and contributions; no need to replicate information in similar roles. However, repeating something and presenting it in a new way can serve as an enhancement. Specific Experience Category #2 Internship Location Role Dates The number of bullets under each experience does not need to be consistent. However, the space that something takes on the resume does give a sense of its level of importance. Specific Experience Category #3 Independent Project Location Role Dates Describe your initiative, managing a huge endeavor, overcoming obstacles, getting support from others, and other challenges you overcame when managing something new! Skills Language: Computer: Lab: Interests Highlight unique aspects of your background, personality, or attention to professional topics.

e.g. researcher, founder, volunteer, consultant

Use a skills section to bring added attention to RELEVANT skills. Be sure these skills are evident throughout your resume as well. No need to add a line about references being available. This has been seen on resumes, historically, but is no longer expected. Save that space for interesting content.

31 31

300 Wilson, 9999 Campus Drive Box 92222, Durham, NC, 27708

Haley Smith
haley.smith@duke.edu (333) 129-3456

1 Wellstone Drive Saint Louis, MO 63124

Duke University, Durham, NC B.A. in English and Philosophy Minor: Spanish expected May 2014 GPA: 4.0/4.0 Relevant Coursework: Computer Programming with Artificial Life, The Philosophy of Feminist Classics, Spanish Writing, 20th Century American Literature Watkins High School, Saint Louis, MO GPA: 4.0/4.0 Duke University Deans List with Distinction, Durham, NC Mu Alpha Theta Club, Watkins High School, Saint Louis, MO Awarded for excellence in Mathematics Princeton Book Award, Watkins High School, St. Louis, MO Awarded for outstanding scholarship, character and community service Ram Pride Award, Watkins High School, St. Louis, MO Awarded by faculty member for honesty, responsibility and self-discipline JET Engineering Competition, St. Louis, MO Awarded for advanced skills in the sciences May 2010

EDUCATION

Resume Samples

expec

HONORS/AWARDS

Fall 2010 Fall 2009 Spring 2010 Spring 2009 Spring 2009 Fall 2009

Executive Board Member, Duke University Percussion Ensemble, Durham, NC Winter 2010 Present Rehearse and perform with a 15-person percussion ensemble Serve as secretary, copying and distributing music to other members Collaborate with other board members to make executive decisions President of Homework Club, Ladue Middle School, St. Louis, MO Fall 2009- Spring 2010 Conducted tutorial sessions 3 times week Delegated student tutor assignments Successfully Recruited additional tutors throughout the year Educative Program for Gifted Youth at Stanford University, Stanford, CA Summer 2009 Board Member, Nishmah Banot Board, St. Louis. MO Fall 2007 Spring 2010 Planned and oversaw events for young women in the Jewish community Its a Girl Thing: The Leadership Years Program, St. Louis, MO Fall 2007 Spring 2009 Fall 2003 Spring George 2010 Duke 3rd Chair Member, Ladue Percussion Ensemble Symphonic Orchestra george.duke@duke.edu (999-400-7770) Rehearsed challenging pieces within a 10-person selective ensemble School Address: Duke University East Campus Spent nine months perfecting and performing a final senior piece with two other colleagues PO Box 99999 Durham, NC 27708 Company Ensemble Member, Arts in Motion Dance Studio, St. Louis, MO Fall 2002 Spring 2010 Duke PAWS (Promoting Animal Welfare Through Service), Durham, NC Tutor at Forrest Park Elementary School, Durham, NC Habitat for Humanity, Durham, NC Washington University Dance Marathon, St. Louis, MO Jewish Food Pantry, Saint Louis, MO Salvation Army, St. Louis, MO

LEADERSHIP EXPERIENCE

VOLUNTEER EXPERIENCE

WORK EXPERIENCE

Busser and Server, IL Vicino Restaurant, Saint Louis, MO Tutor, Conway Elementary School, St.Louis, MO Server and Cashier, Saint Louis Frozen Custard Factory, St. Louis, MO

Language: Intermediate Spanish

JV Basketball Orange High School, Captain Ran off-season workouts without coaches ACTIVITIES, SKILLS, & INTERESTS Duke Young Entrepreneurs Participate in lectures that offer advice on starting new businesses

Breakfast Club, President 2006 2009 Organized meetings, purchased materials and delivered sleeping bags to local homeless shelters 2007

Rookie Baseball Camp, Camp Counselor Coached team of 14 players ages 7-13 Responsible for planning entire schedule for team each day

Orange High School, Student Government Treasurer 2007 2009 Created excel spread sheets to jeep track of Student Governments expenses Developed fund raising and cost cutting strategies turned $4,000 deficit into $3500 surplus Summers 2006 2008

Joseph Dioguardi Senate Campaign, Campaign Assistant Summer 2010 Strategized with Senior campaign staff to determine best locations for campaign events Contacted potential donors to raise money for campaign Collected signatures from hundreds of registered voters to get candidate on the ballot

Duke Business Network, Co-Founder, Director Business Development, Executive Editor December 2010 - present Created weekly TV program that overs f2008 inancial news, interviews business leaders, and has recruiters give Spring 2007 cFall advice to students on what firms look for in applicants Develop plan for each weeks show and recruit leading business professionals to be interviewed

EDUCATION Duke University, Durham, NC Bachelor of Arts in Public Policy Studies expected May 2013 Minor: Economics Certificate: Markets Management Spring 2011 and Present GPA: 3.35 Fall 2010 Present Orange High School, Bronxville, Y Spring 2011 June 2009 Fall 2010N Cumulative GPA: 3.8/4.0, SAT Verbal: 710, Math: 770, Writing: 760 Fall 2008, 2009 & 2010 Columbia University 2008 Spring 2009 Summer 2008 Fall Summer course on US Economy and Globalization after sophomore year in HS, Grade: 96/100 Fall 2006 Fall 2007 WORK AND LEADERSHIP EXPERIENCE Duke Investment Club, Analyst January 2011 - present Completed 8-week course on markets, fundamental analysis, excel modeling, and research methods Monitor club portfolio Spring 2010 Fall 2011 Research and pitch ideas for new investment opportunities

Home Address: 6 Smith Ave Orange, NY 10708

Fall 2008 Spring 2009

2012 Present

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Hobbies: Intramural Sports (Volleyball, Basketball, Baseball) Fantasy Baseball and Football, Tennis, Poker (Won several small Texas Hold em tournaments in North Carolina and New York)

Travel: Kenya, Turkey, Italy, France, England, Hawaii, Costa Rica, Peru, Ecuador

Lucia T. Rodriguez
206 North Duke Street, Apt. 000 Durham, NC 24700 (999) 333-4444 lucia.rodriguez@duke.edu EDUCATION

Duke University, Durham, NC

Political Science Major, Economics Minor, Ethics Certificate GPA: 3.367

May 2014 Deans List (Spring 2012) June 2010 Present Aug 2011 Present

WRITING & RESEARCH EXPERIENCE Duke Womens Mentoring Network, Co-Founder, Durham, NC

Duke University Chronicle, Editorial Board Member, Durham, NC

Researched mentoring models, developed program design, wrote detailed memo and presented proposal to senior University administrators Negotiated $12,000 annual funding from Division of Student Affairs; secured Womens Center partnership Contribute opinions to & regularly write the daily editorial in Dukes independent student newspaper

International Institute for Conflict Prevention and Resolution, Intern, New York, NY Hague Institute for the Internationalization of Law, Intern, The Hague, Netherlands

WISER (Womens Institute For Secondary Education Research) Microfinance / Economics Research Team, Muhuru Bay, Kenya; Durham, NC May Dec 2010

Designed and completed independent research project to identify and list all references to court decisions from foreign jurisdictions in U.S. Supreme Court decisions in past 20 years. Results included in conference materials in annual conference on The Changing Role of Highest Courts in an Internationalizing World Contributed to collective effort to improve and finalize substantive texts which framed conference discourse Regularly edited and proofread papers and speeches produced by HiiL affiliates Drafted conference correspondence and promotional materials Rapporteur and participated at HiiLs 2008 annual conference, HACs 2008 annual conference, HiiL seminars

Published articles on CPR website Interviewed party counsel for evaluations of concluded meditation and arbitration proceedings researched and complied exhaustive content for new webpage profiling ADR in Africa

June Aug 2012 May Aug 2011

Fowler, Measle and Bell, LLP, Intern, Lexington, KY

Designed 56-question survey on household economic habits, a poverty and needs-assessment tool as baseline economic data for Muhuru Bay Community (IRB approved) Administered survey independently to 200 households, biking across Muhuru Bay region with translator

EXTRACURRICULAR ACTIVITIES Duke University Board of Trustee, Undergraduate Affairs Committee, Ex-Officio Member Duke Student Government, Vice President of Student Affairs, Durham, NC

Shadowed bankruptcy attorneys, district court judge, mediator

Sept Oct 2008

Contribute as full voting committee member in quarterly meetings Melissa Research and interview students on pertinent issues beforehand to present a nuanced, informed perspective

4283 Peachtree Avenue, Durham, NC 34587 melissa.tator@duke.edu cell: (713) 536-8923

Aug 2007 Present

Elizabeth Tator

SCHOLASTIC HONORS Baldwin Scholars Program, Baldwin Scholar, Durham, NC Advanced Research Independent Study, Durham, NC

Presidents Council on Woman, Undergraduate Member, Durham, NC

EDUCATION Negotiated multiple university fund allocations for campus projects; $100,000 ZipCars program design and proposal, Master of Science: Biomedical Engineering December 2013 and presented proposal to senior University administrators Duke University, Durham, NC Managed eleven-member DSG Standing Committee on Student Affairs to ensure each GPA: had 3.8/4.0 a substantive project and was Relevant Coursework Includes: Electrophysiology, Tissue Biomechanics, Bionanotechnology, Physiology, Tissue Engineering, making progress towards completing it Molecular Biology, Physiology of Extreme Environments, Systemic Histology, Design of Medical Devices Bachelor of Science: Mathematics May 2011 Presented updates and power-point reports regularly to DSG General Assembly detailing lobbying efforts and Spanish

May 2007 2008

Selected as undergraduate representative to advisory council to University President regarding gender issues

Eruditio Duke Universitys undergraduate Humanities Journal, Durham, NC

INTERNSHIPS National Aeronautics and Space Administration (NASA) May 2013-Present Wyle Laboratories: Human Research Program (HRP) Intern; Houston, TX Compiled research deliverables and assessed technical readiness levels for the Human Research Program, which investigates the impact of spaceflight on the human body; presented information to management to aid direction of Selected as on of the 18 women from Class of 2010 for Duke Universitys only womens research leadership program objectives Collaborated with an interdisciplinary team of five to assist in the development of the Human Research Roadmap, a webbased system which captures the HRPs biomedical risks, Program Requirements Document, and Integrated Research Plan Completing quantitative (using STATA) and qualitative analysis of original dataset on j udicial rthe ecourse to foreign Shadowed Biomedical Engineer Flight Controller in International Space Station Mission Control and supported Russian Extravehicular Activity (EVA) law in 73 U.S. Supreme Court decisions over the past 20 years Wyle Laboratories: Human Research Program (HRP) Intern; Houston, TX June-August 2012 Performed statistical analysis of NASA HRP Education & Outreach program data Researched impact of space on biological systems and drafted web text for Hydration activity

Texas Christian University, Fort Worth, TX Semester abroad at La Universidad Pablo de Olavide, Seville, Spain GPA: 3.9/4.0

Aug 2007 2008

January-May 2009

Oct 2006 Present

Aug Dec 2008

Published research paper entitled: Globalizing Jurisprudence: The Use of Foreign Authority in Domestic Constitutional Interpretation RESEARCH EXPERIENCE

Cartilage Mechanics and Tissue Engineering Laboratory, Duke University Department of Biomedical Engineering Student Researcher; Durham, NC Developed PEG-DA microwell system to enable three dimensional culture of small cell populations Cultured type IX collagen knockout mouse chondrocytes in presence of cytokines to form cartilage tissue pellets Performed analyses on tissue specimens using ELISA, histology, and MATLAB programming techniques Continuum Biomechanics Laboratory, Texas A&M University Department of Biomedical Engineering Research Assistant; College Station, TX August-December 2008 Worked on biomechanical mathematical model of abdominal aortic aneurysm under Dr. Jay Humphrey

Spring 2007

VOLUNTEER EXPERIENCE Engineering World Health Volunteer; Durham, NC August 2012-December 2013 Served with a team of students to design an improved sphygmomanometer for use in the developing world Served as liaison to 15 hospitals in Honduras and Nicaragua to assess hospitals medical needs and arranged delivery of devices and biomedical engineers where necessary. Demonstrated effective Spanish communication skills Engineers Without Borders Volunteer and Delegate; Fort Worth, TX and Cabezas, Bolivia March 2010-December 2011 Designed and implemented engineering solutions to a school of 6th-12th graders in Cabezas, Bolivia, while working with a team of four professional engineers Engineering solutions included drip bucket irrigation system, flow pressure measurements, water quality assessments, electrical load survey, preliminary wiring and testing of diesel generator SKILLS & ACHIEVEMENTS Languages: Proficient in Spanish, enhanced by study in Seville, Spain in spring 2006 Computer: Microsoft Office Suite, SPSS statistical software, and Mathematica and MATLAB programming techniques Honors: Phi Beta Kappa Society, TCU Chancellors Scholarship (Full Tuition) Other Activities & Involvements: CoboBrothers Dance Company and Sabrosura latin dance troupe, Fort Worth Sister Cities International, Alpha Chi Omega, Mathematics and biology tutor

33 33

A Compelling Cover Letter

The cover letter is your opportunity to bring additional focus to your resume with a specic reader in mind. You will write a unique and well-researched letter for every opportunity to which you apply. This is your chance to present a compelling case, with evidence, that you have unique skills and perspectives that give you the ability to thrive in a specic role. Before you put words to the page, paint a mental picture. Go with us on this; this step is critical. Get into the mindset of the person making the hiring decision. Who is the candidate that gets the interview? What are the most important qualities needed to be incredibly successful in this role? Use these images to identify the most important messages that you need to convey about yourself in this document. The secret about cover letters is that they are essays and we know you have written an essay or two while at Duke! What are the components? Present a clear thesis, provide evidence to support your claims, and wrap things up with a succinct and compelling conclusion. This is also exactly how you write a cover letter.

Not sure a cover letter is necessary?

Think of the cover letter as part of the resume. If someone asks for a resume, send a resume plus a cover letter, unless there is an explicit request otherwise. This is standard practice.

Five Tips for a Successful Cover Letter

1) 2) 3) 4) 5)
34 34
34

Make a STRONG FIRST IMPRESSION in the rst sentence and the rst paragraph. A persuasive

rst sentence tells the reader that you are serious and keeps them reading. Interesting and compelling information about your candidacy should be introduced in your rst paragraph. The nal paragraph is too late.
GO BEYOND general statements that could be true for the majority of candidates. Common

qualities or characteristics will not help you to uniquely stand out. Trust the resume to cover the basics and use the cover letter to highlight bigger patterns of success or share an anecdote about your achievements.
Tell the reader about YOU. Communicate your interest and motivation to apply by connecting

your background and interests to your knowledge of the organization. Avoid reporting facts. The reader already knows his or her organization but want to know about you and why you are applying.
Write a SPECIFIC THESIS sentence. Put it at the end of your rst paragraph. It will probably

read something like this: I am condent that my (ability to, background in, experience with, etc.) and (knowledge of, skills in, etc.) give me the ability to succeed with your organization.
USE EVIDENCE to build credibility around every claim in your letter. The reader wants to believe

you and needs plausible and detailed illustrations of your past success to do so. If you have included more than a couple of claims (literally, two would be good!) about your ability to thrive in the job, you are sacricing depth for breath and duplicating the work that the resume should do. Move extra information from the cover letter to the resume to improve it and then trust the resume.

Anatomy of a Cover Letter

Resumes and cover letters are very personal documents. The examples here are meant to illustrate possibilitiessome of which may not pertain to you. Use your judgment to best suit your experiences and goals.
Consider using your resume heading as an alternate. Do your research to nd an appropriate name. In a situation where you havent been able to nd this, a replacement like hiring committee can be used. Do not use To Whom it May Concern or Dear Sirs! Discuss what appeals to you about the work or program by going beyond the website to clients, projects, news, etc. BRIEFLY mention any action that youve taken to be a better applicant, e.g., people you have met or talked to. Set up the next two paragraphs of your letter with a thesis sentence. Example: I am seeking an opportunity to work in this positive, collaborative environment, as well as to take on the varied responsibilities that this position has to oer. My experience working with children, managing large-scale projects, and designing curriculum may make me a good t. Avoid: I am seeking an opportunity like this and my experience and your requirements may be a good t. Maintain a separate document with all of your topical paragraphs. Copy from and paste into it to keep a useful record of your cover letter paragraphs. What you say, for example, about how you have managed a number of signicant projects and deadlines as a leader in DUU can be applied to any opportunity where projects and deadlines are critical to being eective at work.

Your Mailing Address Todays Date Full Name of Recipient Title Company Mailing Address Dear Mr./Ms. Last Name: Write a first paragraph to introduce two main points: I am a serious candidate and care about this opportunity I have the knowledge and skills to thrive in this role with your organization Write second and third paragraphs to provide illustrations from your experience that back up the claims in the first paragraph. Use a separate paragraph for each of two claims. Detail a point from your resume. Make connections across points listed on your resume Repeating information from your resume without added context or insight is not a good strategy. Use the final paragraph to conclude the letter and discuss next steps. Reiterate any themes from the letter that you would like to emphasize, thank the reader for their time, include any contact information that is not already on the page, and present actions that you will take after sending this letter, if any. Sincerely, Examples If you scan your

Signature

Typed Name enclosure: resume (any other application items)

signature and save the .jpg le, you can insert it into digital les!

might include when you will be in town for a visit or a follow up call.

35 35

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TROSA is a nonprot organizaon in Durham that helps substance abusers change their lives. Our businesses help support our programming. Thank you!

Looking for an internship or full-time job?

DUKE CAREER FAIRS

are the primary source for Duke students
Make plans now to attend the

2013-2014 Career Fairs:

Fall Career Fair ........................................September 11 Nonprot & Government Career Fair ...October 17 Career & Summer Opportunities Fair.....January 23 Just-in-Time Career Fair ..........................April 9 Keep an eye on this website for information about additional fairs.

The Chronicle will print guides listing participants and their locations at the Fairs on the following dates: Tues., September 10 Weds., October 16 Weds., January 22

(http://goo.gl/6ERiS)

www.studentaffairs.duke.edu/career

Interviewing
From Interview to Oer
While a sharp resume and persuasive cover letter will get you an interview, youll need excellent interviewing skills to close the deal and land your desired position. All too often, job and internship seekers invest large amounts of time to write their application documents but give short shrift to interview preparation. An interview can be conversational (that is what you hope for!) but it is NOT just a conversation. Even the most condent and personable people person will benet dramatically from thoughtful interview preparation. You have come this far; be sure you keep up the momentum and build upon your preliminary success. Research industry, employer, and role. Follow the relevant news, learn the organizations website backwards and forwards and scope out your interviewers on LinkedIn and Google. Reach out to employeesmaybe even Duke alumsin the company. Rehearse your introduction. What will you say to create a positive and compelling rst impression when you are asked the question, Tell me about yourself? No matter how it is phrased, expect that you will open the interview with a platform to talk about your interest in the opportunity and how it ts with your strengths and experiences. Connect your experiences. Practice telling short stories that give evidence to your success. Mentally connect these stories to the qualities they best represent. Prepare your own questions. You will be given the opportunity to ask questions during your interviews. This is a valuable part of the interview, not just a polite gesture. Consider questions about the role, company specics (but never salary or benetsnot yet), the personal experiences of people that you meet, or questions that relate to current events or news. Send thank-you notes. Send them the very next day to each person or group that you meet. Refer to something interesting or unique from the conversation to create an opportunity for the reader to think of you again. Paper makes a stronger impression, but email is the way to go if a hiring decision will be made before snail mail can reach its destination.

CAREER GUIDE // 37

37 37

Behavioral Interviews

he vast majority of interviews are behavioral in nature. Frequently, behavioral questions will include some form of, Tell me about a time when and will relate to tasks, scenarios, and qualities that will be signicant to the position you are now seeking. Through this method, the interviewer hopes to gauge your potential for success. The premise of behavioralbased interviews is that your past actions are the best predictor of your future performance. The appropriate response is to share a concise, but detailed story about a relevant experience.

Behavioral Interview Success

Provide well thought-out examples with successful endings. Even a story about your biggest failure can conclude with what you learned from the experience! Refer to specific examples rather than broad characterizations. Be sure that your story has a beginning, middle, and end. See the STAR method for responding on the next page. Prepare your stories in advance by anticipating the expected strengths needed for the role and matching them with your own accomplishments. Address and contextualize your own contributions when discussing a group project. Pull examples from across your range of experiences. Using just one or a few can create a sense that others have not been valuable. Speak positively about yourself, colleagues, supervisors, and peers. Use the most recent examples when possible.

38

The STAR Method

STAR is formula for creating your best response to behavioral-based questions. Interviewers expect you to present your thoughts and experience in this manner. Dont worry, however. Youll see that the STAR method is no dierent than the basics of any good story composition.

A few important tips:

A strong STAR response will last one to two minutes. Be brief in your set-up. Give just enough background or contextual information for your story to make sense. The result is critical. Everything in your example builds towards this component. Use the structure of the acronym for direction if you forget what you were saying. If all else fails, skip to the R, result.

S T A R

Question: Tell me about a time when you had to provide dicult feedback to a team member?
Last semester I took a psychology course that required a group project to examine motivation. The professor assigned each student to a 4-person group. My group decided to look at what motivates college students to participate in community service activities. As a group, we developed a plan to distribute the work between us. However, after the rst few weeks, it became apparent that one of our team members was not completing her part of the project and she missed one of our group meetings. The rest of the team decided that we needed to reengage her. I took the initiative to set up a meeting with her where we discussed her interest in the project as well as the other academic responsibilities. After talking with her, it was clear that if we changed her contributions to tasks that better t her skills and interests, she would most likely contribute at a higher level. It turned out that the team could redistribute tasks without compromising so every member got to work on the pieces of the project that were of most interest to them. In the end, we completed the project and received positive feedback from our professor.

Situation
Set the scenario for your example.

Task
Describe the specic challenge or task that relates to the question.

Action
Talk about the actions that you took to accomplish the task.

Result
Present the results that followed because of the chosen action.

39

Case Interviews

ase interviews are a specialized type of interview common in the consulting industry. In a case interview,

the interviewer presents a dilemma, and the candidate must analyze and discuss the problem and propose a solution. Employers use case interviews as a way to evaluate a candidates qualitative, problem-solving, and analytical skills and often their business acumen. In addition they will evaluate the communication skills, listening skills, enthusiasm and non-verbal cues, e.g., eye contact, of the candidate. The way in which a candidate arrives at a solution to the question, which demonstrates to an employer how the candidate thinks through a dilemma, is as important as the actual solution the candidate provides, if not more.

Case Question Types

Typical case questions fall into four categories:
Calculations/Computational Scenario Devise a solution given a
problem statement, data elements, and possibly a formula

Business Operation Scenario Devise a solution given a problem

related to operational eectiveness.

Example: How can you increase eciency of Starbucks ordering

process by decreasing wait time during peak hours?

Business Strategy Scenario Devise a solution given a problem

related to strategy and new markets.

Example: How will airlines remain competitive with rising fuel costs
and increased regulations?

Brainteaser Two primary types including the estimation case, How

many golf courses exist in Wisconsin? and the random fact analysis, Why are manhole covers round?

Resources for students preparing for a case interview are the following:
Case In Point: Complete Case Interview Preparation by Marc Casentino Mock interviews through the Career Center Practice cases and interactive online cases on employers websites

40 40

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Next Steps and Selected Resources:

Search Skills and Strategy

Schedule a career counseling appointment to be sure you are presenting yourself eectively in writing and speech as well as nding opportunities that match your interests. (http://goo.gl/q72KX) Utilize Drop-In Advising at Smith Warehouse to get advice the same day you need it, no appointment necessary! (http://goo.gl/yOVWS) Create an account and routinely check each of these Duke databases to become aware of internships, jobs, and employers. eRecruiting (http://goo.gl/4L2kF) iNet (http://goo.gl/FSG0A) UCAN (http://goo.gl/4IutS) Use these lists and databases to increase your awareness of opportunities at Duke and beyond. Leadership Development Programs (http://goo.gl/TMkzd) Short-Term Opportunities (http://goo.gl/raf9Y) e-leads (http://goo.gl/3IUQh) Visit our website to find these helpful guides. Strategic Search (http://goo.gl/Ksls6) Online Prole (http://goo.gl/jz5Ku) Interviewing (http://goo.gl/8pQUL) Cover Letter (http://goo.gl/t6Rjy) Resume (http://goo.gl/SkJ8d) Networking (http://goo.gl/9TWer) Career Research (http://goo.gl/Xdk3w) Self-Inquiry (http://goo.gl/4b2MD)

41 41

Develop Your Career with Us

Ive been a part of Lutron for 5 years.
Jamie McMahon (Electrical Engineering Major) Design and Development Engineer

At Lutron, weve been designing and manufacturing energy-saving light control solutions since 1961. Our success depends on your success. Join Lutrons Innovation Leadership Program and youll develop the skills and knowledge needed to win in the world of innovation.

Immediately join an engineering development team Hone innovation and product design skills Receive formal mentor support Collaborate regularly with business unit managers and directors Acquire real-world experience through eld assignments Foster relationships with Lutrons global customers Key opportunities include: EngineeringElectrical, Mechanical, Computer, Software, Manufacturing, Industrial, Architectural SciencePhysics, Chemistry, Math Opportunities are also available in sales leadership and eld engineering leadershiphiring all majors.

2013 Lutron Electronics Co., Inc. | P/N 368-2717 REV G

Dynamic keypad in Black To learn more about how you can be a part of our future visit

www.lutron.com/careers

@lutronjobs

42

Where to go from here

Self-Inquiry: Uncover What Drives You
pgs.
10-13

Exploration: Discover Opportunities

UCAN.

pgs.
14-17

Start a notebook or file where you keep all of your thoughts in one place. Use it as you think of things. Attempt the values, interests, skills, personality, and experience exercises. Fifteen minutes apiece is a great start. Draw a timeline of your life. Mark all of the memorable experiences. Look for patterns in the things that have been compelling and exciting for you. Create a list of people you would ask to be on a personal Board of Advisors. Ask someone on your list to have a conversation and provide advice based on his or her life experiences. Use a career counseling appointment to begin exposing patterns in your values, skills, interests, and personality.

Create accounts on eRecruiting, iNet, and Sign up for Career News and other newsletters that match your interests. Attend career center events. The Fannie Mitchell Career event happens annually and brings over 70 alums back to campus to talk about their careers. Map out the influences on your decision to come to Duke. Know that your decision-making style impacts how you should plan to explore careers. Use a career counseling appointment to devise a research game plan. Work with a counselor to identify the best resources to use.

Search Skills & Strategy: Learn to Communicate Persuasively

pgs. 22-41

Experience Acquisition: Test Your Strengths and Interests pgs. in the World 18-21
Develop a list of things you want to learn about or to be able to do. Use the DukeGroups directory to identify student organizations that match your interests. Try out something that builds a skill that you would like to develop. Research opportunities to pursue your interests in Durham and the broader community. Assess whether your time is being lled by the most meaningful commitments. Use the Buet of Experience as food for thought. Use a career counseling appointment to identify steps toward experiences that strategically align with your curiosities.

Draft and redraft resumes, cover letters, and other application materials. Accelerate your learning curve and comfort level with this new type of presentation by getting feedback from multiple people. Tell everyone you know that you are searching, and what for. Be as specic as you are certain. Create a LinkedIn.com account, learn the features, and join the Duke University Alumni Network group. Your network has just expanded to over 10,000 professionals. Practice your elevator speech, a thirty-second introduction that concisely shares your background, interests, and goals. Use the Nine Domains to expand your thinking. Use career counseling appointments throughout to be sure you are improving continuously throughout your search.

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44