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Developing Indicators for Skills and Innovation Edward Lorenz IDEFI-CNRS University of Nice-Sophia Antipolis Lorenz@idefi.cnrs.fr
The contents of this paper have not been verified by the European Commission and do not necessarily express the position of the European Commission.
The importance of linkages and information feedback between the R&D, production and sales departments is one of the key points developed by Kline and Rosenberg (1985) in their wellknow chain-link model of innovation.
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1. A Framework for Identifying Skills for Innovation Jensen et al. (2004) develop a distinction originally proposed by B.A. Lundvall between two different, but complementary, modes of learning and skills development: the STI-mode (Science, Technology and Innovation) and the DUImode (Doing, Using and Interacting).2 The STI-mode most obviously depends on explicit know-why and the R&D-departments in big firms play a key role in STIprocesses. Specific R&D-projects will often be triggered by practice (problems with a product, new user needs, problems with producing) but almost immediately attempts will be made to restate the problem in an explicit and codified form that potential users can understand since there is a need for interaction with and feedback. This mode depends on the skills of engineers, scientists and technicians with formal university training and maintaining the absorptive capacity of the enterprise often requires continuous renewal of their knowledge through lifelong learning. The DUI-mode of learning and innovation (Doing, Using, Interacting) most obviously relies on employee know-how which is tacit and often highly localized. This mode involves building structures and organisational practices which enhance and utilize learning by doing, using and interacting. Knowledge and skills are developed through on-going problem-solving and when the process is complex it will involve interaction within and between teams and it may result in new shared routines for the organization. Learning by doing and learning by using are promoted through decision-making autonomy that allows employees to explore new novel possibilities. This is why such practices as self-managing teams and the delegation of authority
The distinction between STI and DUI-mode learning was originally developed by B.A. Lundvall in a series of workshop reports for our joint EU Accompanying Measures Project, Labour, Organisation and National Innovation Systems (Loc Nis). See the projects web page and notably Lundvall, et al. (2004) and Lorenz and Lundvall (2004). http://www.business.aau.dk/loc-nis/
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It would be a mistake to identify innovations that are new for the market with those that are competence destroying or, conversely, to identify innovations that are new to the firm but not to the market with those that are competence enhancing. The development of products or processes that are new to the market may be based on incremental improvements in existing technologies. The diffusion of competence destroying innovations, on the other hand, can pose a major challenge to economies precisely because incumbent firms find it difficult to undertake radical reconfigurations of their competence base.
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2. Case Study Results There exists a large HRM literature looking at the relation between enterprise performance and the use of new managerial practices such as problem-solving groups, enhanced autonomy in decision making and individual responsibility for quality assessment that support DUI forms of learning. A central question raised in this recent literature is whether there exist complementarities among the individual HRM practices resulting in performance benefits from adopting a set or bundle of practices simultaneously. Underlying this notion of HRM complementarities is the idea that the core high involvement work practices (problem-solving groups, autonomous team organisation, etc.) are more likely to be effective if they are supported by substantial investments in training and by forms of pay linking employees compensation to their effort and to company performance. Training can be seen as a natural complement to work arrangements that provide increased opportunities for employee participation in decision-making. Collective incentive schemes, as profit sharing and gain sharing, and individual incentive schemes, as pay for knowledge and compensation for suggestions, are seen as complementary pay devices which encourage employees to commit themselves to the goal of improving company performance. Such payment arrangements promise employees a share of the increased returns from their enhanced effort (Appelbaum et al., 2000; Becker and Gerhart, 1996; Becker and Huselid , 1998; Ichniowski et al., 1997; Guest, 1997). Enterprise performance in this literature has traditionally been measured as financial performance or labour productivity and little attention has been given to innovative performance. Yet, there are good reasons to suppose that the firms capacity for innovation can be increased by the use of such practices as job rotation, interdisciplinary teams, and shop or service meetings. For example, these practices can positively contribute to the sort of interdepartmental information flows and feedbacks which Kline and Rosenbergs (1986) chain-link model of innovation identifies as critical to the firms capacity for technological innovation. A key idea in the model developed by Nonaka and Takeuchi (1995) is that innovation involves a knowledge spiral, in which tacit knowledge is converted into more explicit and
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study by Lundvall and Nielsen (2003), the econometric analysis includes measures of employee representation as well as the more conventional HRM variables (problem-solving groups, job rotation, teams, information sharing). Innovative performance is measured by a question asking whether the firm has introduced a
4
In both cases the samples of workplaces were arrived at through a process of stratified random sampling using variable sampling fractions. The response rates for WERS98 and REPONSE97 were 83 and 65 per cent respectively. These rates compare well to those achieved for most US-
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based surveys which rarely top 25%. UK workplaces in the 10 to 19 employee size range were excluded from the descriptive statistics and econometric analysis.
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30
25
24 22 21
20 19 18 18 18
20
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15
15
15
14 13 12 11 10 10 10 9 9 8 8
10
0 SE FI DK BE NL LU LT CY UK DE FR EE IE ES EL SI HU LV PL MT AT CZ IT PT SK
S&T fields of study are defined to include: natural sciences, engineering and technology, medical sciences, agricultural sciences and social sciences.
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2,50
2,4
2,00 1,8 1,6 1,50 1,2 1,1 1,00 0,8 0,8 1,5 1,5
0,50
0,4
0,3
0,2
0,2
0,2
0,1
0,1
0 ,1
0,1
0,00 SE FI DE LU DK BE UK NL FR SI CZ IE IT ES SK HU PT PL EL LV EE LT MT CY
As in the case of indicator 1, amongst the EU-15 Sweden and Finland are the leaders. Germany ranks third on this scale. Amongst the new member countries, Slovenia and the Czech Republic are leaders.
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16
14
13,3 12 ,2
12
11,6
10 8,3 8 8,2 7, 4 6,8 6 6,6 6,6 6,4 6,2 6,2 5,8 5,7 5,5 5,5 5,5 5,4 5,2 4,9 4, 0 4 2,5 2
0 DK UK FI EE FR DE ES BE LV CY MT LU LT PT SE IT AT CZ PL SI HU SK
Mobility is defined as the movement of individuals aged 24 to 65 between one job and another from one year to the next and does not include inflows into the labour market from a situation of unemployment or inactivity. People must fulfil the condition of belonging to HRST in both periods of time. HRST job-to-job mobility is provided to Eurostat on an annual basis and can be found on Newcronos. The
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Eurobarometer 56.0, Les Europens et les technologies de la communication et de linformation dans le cadre de lemploi, 2001. This is a non-periodic survey. The new European survey instrument on ICT, which will be undertaken for the first time in 2006, will contain detailed information on the various forms of ICT use by firms and should provide the basis for the construction of an alternative measure of computer skills.
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80,0 0
58
57
55 51
50,0 0 44 44 39 38
40,0 0
36
30,0 0
20,0 0
10,0 0
0,0 0 DK FI IE DE SE AT UK NL LU FR EL ES PT BE IT
3.2. DUI indicators As discussed above, there are a number of national enterprise-level surveys of organisational innovation that can be used to develop measures of DUI forms of learning and skills development. However, at present there are no EU-wide harmonised survey data on organisational innovation. In order to develop measures of informal experience-based learning and skills development, I draw here on the results of the third European Survey on Working Conditions undertaken by the European Foundation for the Improvement of Living and Working Conditions7. The survey, which was carried out in March 2000, covers only the EU-15. The survey is carried out every 5 years and the next version in 2005 will be addressed to all member nations of the EU-25. The survey questionnaire was directed to approximately 1500 active persons in each country with the exception of Luxembourg with only 500 respondents. The
7
The initial findings of the survey are presented in a European Foundation report by D. Merlli and P. Paoli [2001].
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3.2.1. Individual responsibility for quality assessment A key indicator of employee involvement is individual responsibility for quality assessment. This form of employee involvement plays a central role in the development of the sorts of skills and knowledge that contribute to the feedbacks and knowledge flows that Kline and Rosenberg identify as fundamental to innovative capacity. The percentage of employees engaged in such activity ranges from a high of 86 percent in Denmark to a low of 51 percent in Greece.
This method is applied by the French Changement Organisationnel and Informatisation (COI) survey. See Greenan and Mareisse (1999).
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65
65
65
20, 00 10, 00 0, 00 DK NL FR FI UK SE IE AT BE PT DE ES IT LU EL
3.2.2. Employee involvement in problem-solving Since the classic study by Newell and Simon (1972) cognitive scientists, and social scientists more generally, have appreciated the close links between problem-solving activity and the development of new knowledge. The indicator presented in Figure 2.1 captures problem-solving emerging out of learning-by-doing and learning-byusing in daily work activity.
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73
73 68 67 59
70, 00
60, 00
50, 00
40, 00
30, 00
20, 00
10, 00
0, 00 NL DK SE FR BE UK ES AT LU DE IT FI IE EL PT
This form of problem-solving contributes to development of the tacit forms of knowledge that can contribute to innovation in a subsequent phase of articulation (e.g. through off-line problem-solving groups), as developed in Nonaka and Takeuchis (1995) model of product innovation. Amongst the EU-15, the Netherlands and the Scandinavian countries are leaders on this indicator. 3.2.3. Autonomy in determining work methods Autonomy contributes to innovation because it increases the scope for the exploration of new knowledge. Greater autonomy increases the likelihood of a creative response to unanticipated problems that will usefully add to the stock of inhouse knowledge. The importance of autonomy has been documented by a number of authors including Lam (2003) who has analysed the role of teams in the product development process. The case studies referred to above all find a positive relation between innovative performance and such factors as the delegation of responsibility or the use of autonomous team organisation. The measure used here is the percentage of employees exercising control over their work methods.
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20 .00
10 .00
0 .00 SE NL DK DE FI IT AT LU FR UK BE IE ES EL PT
3.2.4. Learning new things in work The fourth DUI indicator provides a general measure of whether work is organised in a manner that promotes learning.
Figu re 2.4 Pe rce nt age o f em p lo yee s th at le arn ne w thing s in w o rk
85 79 78 75
75
74
71
70, 00 60, 00
69
68
66
63
61
49
20, 00 10, 00 0, 00 FI DK NL SE BE LU UK FR AT IT IE ES DE PT EL
This indicator captures informal learning dynamics in the broadest sense and is highly associated with the other three DUI-indicators (see the discussion of the DUIscale and its relation to the innovation taxonomy in Section 4 below). Netherlands and the Scandinavian countries are leaders.
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3.3. Lifelong learning indicators Two indicators of lifelong learning relevant to the maintenance of the skills of older employees are included. The first, available for the EU-25 and taken from the annual Labour Force Survey, is the percentage of the population aged 24-65 in 2001 engaged in any form of training during the four weeks prior to the survey.9 This indicator captures learning activity both on and off the job and includes learning that though not directly related to employment could be of importance for maintaining or improving future learning capacity and skills development. The second, based on the 1999 Continuous Vocational Training Survey, is the percentage of all enterprises providing training of any type in 1999. This survey, which is undertaken every 6 years, provides a measure of the importance of enterprise investments in the skills development of their employees. The figures, taken from Newcronos, are available for the EU-25 with the exception of Malta, Cyprus and the Slovak Republic.
Although more recent data are available for indicator 3.1, figures for 2001 are used in order to keep all indicators at roughly the same time period.
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2 5,0 0
22
21
21 20
20 ,0 0
16 15,0 0
10 ,0 0
9 8 8 8 8 7 6 6 6 5
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0 ,0 0 SE UK DK FI NL SK AT LV IE SI BE EE CZ IT DE ES LU PL MT PT CY HU FR LT EL
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24
22 18
20.00
10.00
0.00 DK SE NL UK FI IE FR DE AT LU BE CZ EE LV SI LT PL HU ES IT PT EL
3.4. Foundation skills In common with Innovation Scoreboard Report 5, indicators of foundation skills are included based on the OECDs Programme for International Student Assessment (PISA). The PISA survey is carried out every 3 years and the next assessment will be in 2006. PISA measures basic literacy and numerical skills that play a central role in the ability of individuals to continuously learn throughout their lives. PISA aims to assess not only what students know but also their capacity to apply that knowledge to real world issues including those at the workplace. As the OECD report on the first results observes, PISA is based on a dynamic model of lifelong learning in which new knowledge and skills necessary for successful adaptation to a changing world are continuously acquired throughout life (OECD, 2000, p. 14). Foundation skills are especially important to sustaining dispersed forms of DUImode learning which concern employees at all levels of the hierarchy and across functional services. Such forms of skills development are particularly important for incremental innovation which draws on the full in-house knowledge base to progressively improve product design and product quality. Enterprises operating in countries where a large fraction of population has such foundation skills will be better placed to sustain DUI forms of learning and skills development.
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Two PISA-based measures from 2000 are used10. The first, a measure of reading literacy, is the percentage of 15 year olds reading at levels 4 or 5. This requires a capacity to locate and sequence multiple pieces of deeply embedded information, possibly in accordance with multiple criteria.
Figu r e 4.1 PISA r eading liter acy: p e rce ntage o f 15 yr . o ld s r e ad ing at leve ls 4 o r 5
60,0 0
50 50,0 0
41 40,0 0
40 38 37 34 32 30
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27 25 25 24 23 23 21
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0,0 0 FI IE UK BE SE AT FR DK DE CZ ES PL IT EL HU PT LV
The second, a measure of mathematical literacy, is the percentage of 15 yr. olds scoring 600 or above. This requires a capacity to connect and integrate more than one piece of material and to translate and create appropriate models within unfamiliar context. Both types of literacy are arguably important to the sorts of problem-solving capabilities required in learning organisations. The two measures are available for all member nations of the EU-15 with the exception of the Netherlands and Luxembourg. Amongst the new member countries, the measure of reading literacy is unavailable for Hungary, the Czech Republic, Latvia, and Poland and the measure of mathematical literacy is available for Hungary, the Czech Republic and Poland.
10
The OECD released the results of PISA 2003 in early December 2004, but these results were available too late to be incorporated into this report.
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30,00
25,00
24 23 22
0,00 BE UK FI FR AT DK SE CZ DE HU IE PL ES EL IT LU PT
3.5 Obstacles to the successful development and deployment of skills for innovation At present there exist no European-wide data that would allow us to develop indicators of the obstacles to the development and deployment of skills for innovation. The 3rd Community Innovation Survey asks whether the lack of qualified personnel hampers innovative activity. However, it doesnt address the factors which impede the development and deployment of those skills. Some indication of the nature of the obstacles to DUI-forms of skills development can be gained from a recent survey of 800 European firms with 50 employees or more carried out by the European Commission, DG Employment and Social Affairs.11 The survey classified firms into three groups based on the progress they have made towards implementing new forms of work organisation: Non-users, Transitional or partial users, and System users. System users are defined as firms having introduced a wide range of new working practices and account for 10 percent of the population of firms. Non-users account for 40 percent, while Transitional or partial users account for the remaining 50 percent. The results show
11
DG Employment and Social Affairs, 2002, New Forms of Work Organisation: The Obstacles to Wider Diffusion.
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Table 1 Summary Statistics: Skills for Innovation Indicators Mean: EU-25 Mean: EU-15 Leaders: EU-15 Mean: New member countries 12.41 0.31 5.51 NA Leaders: New Member countries
Indicator STI-Mode Indicators 1.1 HRSTC as a percentage employed population aged 2465, 2000 1.2 BERD as a percent of GDP, 2000 1.3 HRST mobility as a percentage of HRST, 2000 1.4 Percentage of employees using a computer having received computer training, 2000 DUI-Mode Indicators
2.1 Percentage of employees NA 70.52 DK NL NA responsible for quality (86.44) (82.38) assessment, 2000 2.2 Percentage of employees NA 77.80 NL DK NA whose work involves problem (92.59) (91.38) solving, 2000 2.3 Percentage of employees NA 59.87 SE NL NA exercising control of work (80.85) (78.54) methods, 2000 2.4 Percentage of employees NA 70.00 FI DK NA whose work involves learning (87.71) (84.5) new things, 2000 Skill Maintenance Indicators 3.1 Percentage of the working 8.17 9.96 SE UK 5.49 age population engaged in (21.6) (21.1) training of any type four week prior to survey, 2001 3.2 Percentage of enterprises 60.86 55.87 DK (96) SE (91) 50.29 offering training of any type, 1999 Foundation Skills Indicators 1 4.1 PISA Reading literacy: 30.35 32.54 FI (50) IE (41) 23.25 percentage 15 yr. olds reading at levels 4 or 5, 2000 2 4.2 PISA Mathematical literacy: 13.53 13.71 BE (24) UK (23) 12.67 percentage of 15 yr. olds scoring 600 or over, 2000 1. Average for four member countries: Poland, Czech Republic, Hungary and Latvia 2. Average for three member countries: Poland, Czech Republic and Hungary
NA NA NA NA
NA NA NA NA
LV (8.2)
SI (7.6)
CZ (69)
EE (63)
CZ (27) CZ (15)
PL (25) HU (13)
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1,0000
0,5000 0,20
0,14
0,14 0,02
Two of the indicators used in the 12-indicator Skills-for Innovation index are also used in the construction of TrendCharts 2001 Summary Innovation Index for the EU-15. Figure 6 below shows the relation between the Skills Index, calculated without these two indicators, and the Summary Innovation Index. The correlation coefficient between the two indices is 0.93 and significant at the .001 level. This positive relationship supports the view that that the skills indicators impact positively on innovative performance.
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DK
1 ,00
NL
FI SE
0,50
UK FR DE
BE
0,00 -10 -8 -6 -4 -2
IE
0 2 4 6 8
AT
-0,50
ES IT
-1 ,00
PT
EL
-1 ,50
S um m ary i n novati on i n de x
-2,00
4.2. A 5-Indicator Skills-for-Innovation index for the EU-25 Five of the skills for innovation indicators are available for 22 or more of the EU-25. These are: BERD as a percent of GDP, HRSTC, HRST job-to-job mobility and the two indicators of skills maintenance for older workers. On this basis, a 5-indicator Skills-for-Innovation Index has been constructed. The main weakness of this index is that it fails to captures DUI-mode skills development and the foundation skills that sustain such dispersed on-the-job learning. However, if we restrict our attention to the EU-15, the correlation coefficient between the 5-indicator index and the 12indicator index is 0.96, implying that nations that are strong in the STI and lifelong learning dimensions captured in the 5-indicator index also tend to be strong in the other dimensions of the full index.
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2
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PT
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-0.38
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-1
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-0.82
- 1.5
4.3. Relating the Skills Indices to a taxonomy of modes of innovation The relation between the Skills-for-Innovation Indices and enterprise innovative performance can be explored further for the EU-15 and the EU-25 by using a taxonomy of innovation modes developed by TrendChart in conjunction with Eurostat. The taxonomy, which draws on the work of Tether (2001) and Arundel (2003), is derived from CIS-3 data. It covers 12 member nations of the EU-15 and 7 new member countries. Four categories of innovators are distinguished: strategic innovators, intermittent innovators, technology modifiers and technology adopters. The two criteria upon which the classification is based are the degree of novelty of the innovations and the creative effort that the firm expends on in-house innovative activities. The taxonomy also distinguishes non-innovators.
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Cluster 2
IT, PT, LU
Cluster 3
CZ, EE, ES, LT
Cluster 4
EL, LV, SI, SK, HU
EU-19
5% 9% 5% 6% 75%
The first cluster groups the Scandinavian countries, the Netherlands, France, Belgium and Austria. This cluster is distinctive both for the over-representation of the three innovation modes that are highest in terms of novelty requirements and inhouse creative effort and for being the only cluster in which the percentage of
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Table 3 Correlations between Types of Innovators and Dimensions of Skills for Innovation: EU-12
DUI/STI Index DUI/STI Index DUI Index STI Index STRAG INTERM MODIF ADOPT NON-INV 1.00 .95 .92 .82 .59 .21 -.34 -.55 1.00 .76 .75 .51 .26 -.27 -.53 1.00 .77 .59 .11 -.35 -.48 1.00 .62 .33 -.43 -.65 1.00 .73 -.61 -.78 1.00 -.38 -.79 1.00 .10 1.00 DUI Index STI Index STATEGIC INTERMIT MODIFIER ADOPTER NONINNVATOR
The results show positive and significant correlations between the relative importance of strategic innovators and each of the three skills indices. Although the correlations with adopters and non-innovators are not significant they are negative. The positive correlation between the percentage of strategic innovators and the STI-index is to be expected to some extent, since all strategic firms perform R&D on a continuous basis and BERD is one of the four indicators used in the STI-index. The positive and significant correlation with the DUI-index suggests that these very same strategic firms draw a critical advantage for their innovative activities by combining high levels of R&D with an emphasis on organisational forms and practices that foster experience-based learning. Further support for the idea that the best results are achieved where the two modes of learning are combined at a high level is given by the larger size of the coefficient on the combined DUI/STI scale when compared with the coefficients on the DUI or the STI-scales alone. Table 4 shows the correlation coefficients between the 5-indicator Skills-forInnovation Index and the different types of innovators for all 19 EU nations for which the innovation taxonomy could be applied.
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Table 4 Correlations between types of innovators and the 5-indicator Skills-for-Innovation Index: 19 nations
Skills index: 5 indicators 1.00 .78 .65 .39 -.18 STRATEGIC INTERMIT MODIFIER ADOPTER NONINNVATOR
1.00 .61 .54 -.36 1.00 .74 -.27 1.00 -.19 1.00 -.09 1.00
NON-.62 -.68 -.83 -.87 INNOV 1. Correlations in bold are significant at the .05 level or better.
The correlations between the skills index and both the strategic and intermittent modes of innovators are positive and significant. The higher value of the coefficient for the strategic mode points to a positive relation between the two dimensions of skills development captured in the index and the importance of novelty requirements in innovative activity.
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12
For a further discussion of the points raised in this concluding section, see Lundvall et al. (2004). http://www.business.aau.dk/loc-nis/ See pp. 6-9 above for a discussion of detailed national survey evidence for France, the UK and Denmark.
13
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Lundvall, B.A. and P. Nielsen (2003). Knowledge creation and innovation in the context of learning organizations and industrial relations, DRUID Working Paper, http://ideas.repec.org/s/aal/abbswp.html. Lundvall, B. A., Lorenz, E. and I. Drejer (2004) Report from the Loc Nis Policy Workshop, How Europes Economies Learn, European Commission, Brussels,
http://www.business.aau.dk/loc-nis/
Merlli D. and Paoli P., 2001, Third European Survey on Working Conditions (2000), Luxembourg: Office for official publications of the European Communities, 2001.
Michie, J. and M. Sheehan (1999a). HRM Practices, R&D Expenditure and Innovative Investment: Evidence from the UK's 1990 Workplace Industrial Relations Survey, Industrial and Corporate Change, vol. 8, 211-234. Newell, A. and Simon, H., 1972. Human Problem-Solving, Prentice-Hall, New Jersey. Nonaka, I. and Takeuchi H., 1995. The Knowledge Creating Company, Oxford University Press, Oxford. Tether B. Identifying Innovation, Innovators, and Innovation Behaviours: A Critical Assessment of the Community Innovation Survey, CRIC Discussion Paper 48, UMIST, December 2001. Vinding, A., 2002. Absorptive capacity and innovative performance: A human capital approach, Ph.-D.-dissertation, Department of Business Studies, Aalborg University, Aalborg.
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Table A.1 (contd) Skills-for-Innovation Indicators and Indices Indicators 1.1 HRSTC as a percentage employed population aged 24-65, 2000 1.2 BERD as a percent of GDP, 2000 1.3 HRST mobility as a percentage of HRST, 2000 1.4 Percentage of employees using a computer having received computer training, 2000 2.1 Percentage of employees responsible for quality assessment, 2000 2.2 Percentage of employees whose work involves problem solving, 2000 2.3 Percentage of employees exercising control of work methods, 2000 2.4 Percentage of employees whose work involves learning new things, 2000 3.1 Percentage of the working age population engaged in training of any LU 18.19 1.58 6.17 55.33 65.1 76.9 60.0 74.5 4.8 HU 12.17 .35 3.99 NA NA NA NA NA 33.1 MT 9.80 .07 6.20 NA NA NA NA NA 4.4 NL 19.13 1.11 NA 56.7 82.4 92.6 78.5 78.7 15.6 AT 9.8 NA 5.49 59.6 69.8 77.0 60.3 68.7 8.3 PL 9.93 .24 5.22 NA NA NA NA NA 4.8 PT 8.48 .29 5.71 39.1 66.7 58.5 41.0 50.8 3.4 SI 12.58 .811 4.90 NA NA NA NA NA 7.6 SK 8.31 .43 2.45 NA NA NA NA NA 9.0 FI 22.06 2.41 11.59 66.0 76.5 72.6 63.3 87.7 19.6 SE 23.81 3.12 5.54 64.5 71.0 88.7 80.9 77.7 21.6 UK 16.9 1.12 12.18 57.5 75.3 79.9 5.0 73.5 21.1
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.20 .26
NA -.82
NA -.73
.58 .90
.02 -.28
NA -.78
-1.1 -.98
NA -.38
NA -.87
.88 1.6
.4 1.5
.56 1.2
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Noninnovators 41.0 34.0 73.0 62.0 53.0 59.0 50.0 45.0 46.0 55.0 50.0 52.0 68.0 60.0 77.0 64.0 77.0 72.0 77.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0
BE DE EL ES FR IT LU NL AT PT FI SE CZ EE HU LT LV SI SK
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