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OTM Connectivity with Carriers and LSPs Who is E2open? What are Oracle and E2open doing together? How will this work? Roadmap What is next? What else can ELN do with OTM On Demand? How is ELN Priced? Q&A
Oracle & E2open Confidential 3
Event Management On-Time Performance Customer Satisfaction Carrier Analysis Tender Offer Tender Response Ship Status Invoice Planned Shipment Order Status Advanced Shipment Notice (ASN) Order / Release Information
Shipper
Carriers
Customer/ Channel
Transport Order
Tenders
Ship Docs
Shipment Tracking
Transport Orders
Tenders
Ship Docs
Shipment Tracking
3. Standard logistics transactions 4. On-Boarding services 5. Oracle On Demand integration 6. Predictable cost model
7. Solution packaging
Who is E2open?
E2open At A Glance
Enable visibility, control and collaboration over global multi-enterprise demand-supply networks to improve customer service and profitability
Founded in 2000, now a global company with growing customer base of industry leaders and network of 75,000+ trading partners Rapid, risk-free Multi-Enterprise SaaS/IaaS solution that delivers fast time-to-value Working business processes delivered as mission-critical services with 100% trading partner on-boarding
Internet-based Model
Only non-EDI-VAN Leader
Integration-as-a-Service
Highest in Vision
Blue-chip customers
IBM, Cisco, Motorola
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Supply/Demand Networks
Trading Partners
Jul 2004
Jul 2005
Sep 2006
Aug 2007
Aug 2008
Users
July 2005
Sep 2006
Aug07
Aug08
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Demand
SUPPLY
Oracle / E2open
Customers 3PLs
Integrated transportation management Planning-based response to events Demand management for accelerated customer collaboration Rapid new product introduction Comprehensive solution available OnDemand
Clean and timely data from trading partners Trading partner on-boarding Network connectivity Re-useable trading partner integration On demand model for rapid time-to-benefit Multi-tier visibility and event management
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Description
Supply Management
Supply/Demand Synchronization Order Collaboration Logistics Visibility Inventory Visibility Design Collaboration Cost Roll-up and Analysis Buy/Sell Automation Synchronize Supply/Demand w/ Tier 1 EMS, critical components w/Tier 2 Order acknowledgement, promising, change, accept, reject Track estimated arrival, actual arrival of shipments at control points Visibility to inventory from source to destination including warehouses Share product design, engineering and cost data, visibility to quality data Lower BOM total landed costs by leveraging volume rebates Central International Procurement process with price masking
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SAP
Supply Network
Collaborative Order Mgmt Collaborative Inventory Mgmt Collaborative Supply Planning Logistics Visibility
Demand Network
Channel Data Management Collaborative Sales Order Mgmt Collab. Channel Inventory Mgmt Collaborative Demand Planning Channel Logistics Visibility
ERP
Tier N Supplier
COMPONENTS
Inventory In-Transit Pricing Rebates Contracts
ODM/EMS
ASSEMBLIES
Inventory In-Transit Bill of Materials Pricing Rebates Contracts
3PL/Carriers
SHIPMENTS
In-transits Proof of Delivery
Distributor
CONSUMPTION
POINT OF SALES
WAREHOUSING
Inventory Goods Issue
WAREHOUSING
INVENTORY
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OTM
XML or B2B
Map Map
B2B
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Invoice
204 990 214 240 315 856 110 210 310 410 810
Motor Carrier Shipment Status, Motor Carrier Load Tender Load Tender Response Transportation Carrier Shipment Status Motor Carrier Package Status Ocean Shipment Status Ship Notice/Manifest Air Freight Invoice Motor Carrier Freight Details and Invoice Ocean Freight Invoice Rail Freight Invoice Invoice
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Email / Fax
OTM
B2B
OTM XML
Web UI
Accept / Reject Tender
B2B
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Outbound
Inbound
Transmission Report Tender Response
HTTPS Gateway ELN-Oracle Transaction Ack(s) Transmission->Transaction Split Map to public protocol/payload LSP Protocols Transaction and Ack 1x 204 and 997 2x 3B12 and RecAck Tender Response and Ack 1 x 990 and 997 2 x 3B13 and RecAck
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Features
Transaction summary or detail status report Queue monitoring and management Raw data content display permission based Capability to search transaction by header information Transaction replay and cancellation Performance metrics and operational reporting
Benefits
Real-time visibility of B2B operations Transaction status logs in one view Supports resolution of messaging / connectivity exceptions
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Connectivity Options
Option Public Protocols Description
Support for multiple industry standard B2B channels Remotely managed hardware appliance (no extra cost) Downloadable B2B gateway software (no extra cost)
Selection Criteria
Leverages existing B2B capabilities at trading partner. EDI-VAN, EDI-Internet (AS/2), XML, RosettaNet, etc
Trading partner without existing B2B capabilities that wants completely hands-off approach
Trading partner without existing B2B capabilities that wants to install, manage, upgrade and monitor B2B software on its own server
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Multi-Protocol Support
Integration Channel
EDI Internet EDI VAN Web Services Secured File Transfer Custom XML RosettaNet RNIF 1.1 RosettaNet RNIF 2.0 E2open B2B Client E2open Integration Router
Payload
X12 and EDIFACT X12 and EDIFACT
Transport Protocol
AS2 VAN SOAP over HTTPS sFTP / SCP HTTPS HTTPS HTTPS HTTPS
Any
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Features
Connect as normal device on an existing local area network Install as a network printer and a network file system Print files to the router as if normal printer Exchange files on file system via Windows File Share, Unix/Linux volume mount or onboard FTP server Automatically send information to ELN ELN transforms based on maps, provides store/forward, etc.
Benefits
Quick and easy onboarding No specialized IT skills required Remotely managed by E2open taking care of upgrades or diagnostics No software and no hardware expenses
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No on-site visits are required Active support allows remote diagnostic of Router E2open can take care of Router upgrades if preferred
3. Connectivity Tracking
Alerts raised when connection with E2open Integration Routers is lost and helpdesk tickets automatically created to resolve issue with trading partner Duplicate Routers on stand by, ready for next day shipment in case of unit failure, or can be shipped to data center for cold failover E2open Integration Router can optionally report on source system IP, queue name, date/time
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Deployment Simple installation via install shield Systems is pre-configured from install to test and production Test and then promote to production
Backend systems integration ERP adapters for SAP and Oracle File directory interface
Inbox / Outbox
Java APIs
Administration Performed remotely via JSPs deploy in data center Configure behavior, view audit logs, error logs, security info
Support Connection monitored by E2open Logs can be uploaded to E2open for issue diagnosis
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2. Experienced Resources
Program Plan Communications Content Readiness Assessment Integration Guideline Production Checklist
2. Order Form [Hub Customer] Partner Order Form (For B2B connection) <Company> has recently selected E2open as its supplier connectivity solution. With E2open, 3. forecast, Order Form Business Partner Services ( For Web UI with Connection) <Company> plans to deploy improved order and inventory management solutions 4. solution, [Hub Customer] EPA ( Electronic Partner key suppliers. E2open is a hub-based which allows <Company> and Agreement) its suppliers to connect through a common interface and replace communications which currently occur by fax, FAX the 4 completed documents to: phone, paper or EDI. [Name at E2open] [Fax number] Your company has been selected to link with <Company> through E2open in 2004. E2open will be conducting an overview and training session at a later date, and a representative of E2open the 4 original completed will be following up with you toMAIL communicate the timing and documents location ofto: these sessions. The [Name at solution E2open]is scheduled to begin in August 2004. migration to the new <Company>/E2open E2open [Address] For planning purposes E2open offers both web based and direct, integrated access to its hosted applications. There is a one time web based connection fee of USD 180 and a projected ongoing Note: Fax AND mail all completed toto E2open. annual cost of approximately USD 660. Alternatively suppliers documents can choose integrate their internal ERP solution directly with E2open at additional cost. Some of the available integration options include Rossetta Net, EDI, Excel spreadsheet, web services as well as enhanced data When transformation and support for other industry standards. For Fax: E2open must receive all 4 completed documents by [Date] For further information on E2open please www.e2open.com orall contact <E2open contact> For Mail: accessE2open must receive 4 original documents by [Date, 7 days after faxed docs] email person@e2open.com Confirmation Questions on the <Company> deployment can be directed to Scott Smith, Global Processes Manager, Global Procurement, email contact@<Company>.com (Tel: +65-6840-2375) or contact, Business Partner Contact E-mail ID of Business Partner as in Business Partner Agreement Director, Global Operations, Global Procurement, emailPoint: contact@<Company>.com (Tel: +65document 6840-2323). For Fax submission: E2open will confirm by e-mail when all documents are received I ask for your support as we make this strategic move and your commitment to have your key users participate in one day training which will be scheduled by E2open inwill theconfirm comingby e-mail when all originals are received For classes Mail submission: E2open months. E2open has been selected as Contact Information
[E2open Contact Name] E2open [Phone] [Fax] [Email]@e2open.com [Hub Customer Contact Name] [Hub Customer Company Name] [Phone] [Fax]
the vendor to provide this functionality. This document details the requirements for conducting process integration with Hub Customer utilizing E2open.
E2open provides a complete set of processes, resources and tools to support global trading partner on-boarding
Oracle & E2open Confidential 30
Stage
Stage
Engage
Assess
Prepare
On-boarding schedule complete User training complete Connectivity information documented Connectivity Testing Complete Integration Testing Complete Go-Live / Promotion to Production
Map, Routes, Choreography, Technical Trading Partner Profiles, and Trading Partner Configuration implemented in Test environment Configure Partner parameters Promotion to Production approval Post Go-Live Evaluation Complete
Test Production
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E2open Operations
Service Level Measurement Global Support Solution Management
Operations Management Application Management
Software Computing Environment Hardware Computing Environment Physical Environment, Networks & Internet
FullITOperationsManagement Systemsmanagement,backups, monitoringandsecurity ManagementoftheConfiguredSolution OperatingSystems DatabaseSoftware 3rdPartyISVApplications EnterpriseClassServers Routers,Switches,Firewalls Storageandbackup Tier3DataCenters
E2open provides support for Carriers and LSPs connected via ELN
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Payload Transformation
SLA
Security
Change Mgmt
24x7 Support
99.5+ % Uptime
Data Centers
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Carriers
Carriers
Shipment Status
Request
Ship Docs
Shipment Tracking
Tenders
Ship Docs
Shipment Tracking
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Fleet Management
Connectivity to mobile networks for in-truck devices
Ocean Portals
Connectivity with INTTRA
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OTM On Demand
XML
ERP
B2B
B2B
Other Systems
OTM integration with other customer systems ERP: SAP and others Other internal applications Other external SaaS offering
LSP Vendors Master Data Item Master Locations Master Data Supplier Purchase Orders ASN Invoices cleared to be paid Payment Voucher
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Hub Platform
JMS
Hub Platform
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$200,000 Unlimited volume of transactions Base Trading Partner Integration - Total Annual Fee
One-time $1,000
Trading Partner On-boarding using ELN Standard Maps Unlimited transactions in single on-boarding Base Trading Partner On-Boarding - Total One-time Fee
Example
One shipper with 25 Logistics Service Providers Annual Subscription Fee: 25 x $3,000 = $75,000 Unlimited transaction types and transaction volume One-time On-boarding Fee: 25 x $1,000 = $25,000 Unlimited transaction types during single on-boarding occurrence
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$400 $40,000 Up to 100,000 documents annually Optional Trading Partner Integration - Total Annual Fee One-time $3,000 Changes to ELN Standard Maps for TP's and OTM Non-Standard integration to OTM $7,500 Optional Trading Partner On-Boarding - Total One-time Fee
Optional Trading Partner (TP) On-Boarding Services Non-Standard Map Change (ELN-TP, ELN-OTM) per Map, per Change OTM On-Boarding with Non-Standard Maps per OTM Connectivity ID
1 Unit 1 Unit
Examples
Ten (10) carriers/LSPs require EDI-VAN Annual Fee: 10 x $750 = $7,500 One (1) carrier/LSP requires non-standard map changes One-time Fee: 1 x $3,000 = $3,000 One (1) OTM non-standard map required One-time Fee: (1 x $3,000) + (1 x $7,500) = $10,500
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Optional System Integration On-Boarding Services Customer System On-Boarding (e.g. OTM-to-ERP) per Customer System ID Customer System Maps Type 2 (e.g. ELN-to-ERP) Customer System Maps Type 3 (e.g. ELN-to-other) per Map, per Change per Map, per Change
Example
Integration to one (1) SAP backend via five (5) iDOCS maps Annual Fee: 1 x $15,000 = $15,000 One-time Fee: (1 x $10,500) + (5 x $5,000) = $35,500
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Q&A
Q U E S T I O N S A N S W E R S
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