Escolar Documentos
Profissional Documentos
Cultura Documentos
KLV-32M1
KLV-26HG2
LCD Direct-View
Televisions
KDL-32/42XBR950
Course: CTV-35
Table of Contents
Introduction .......................................................................... 1 Chapter 3 - KLV-26HG2 Troubleshooting Flowcharts..... 14
Course Overview ............................................................. 1 Initial Contact Flowchart A ............................................. 14
Power-ON Troubleshooting Flowchart B ....................... 15
Chapter 1 - Basic LCD Display Theory ............................. 2
Protection Mode Troubleshooting Flowchart C1............ 16
Basic Operation of an LCD Projection Television ............ 2 Protection Mode Troubleshooting Flowchart C2............ 17
Overview.......................................................................... 2 No Video Troubleshooting Flowchart D ......................... 18
Liquid Crystal Technology ................................................ 2 Video Distortion Troubleshooting Flowchart E ............... 19
Light Polarization ................................................................. 2 No Audio Troubleshooting Flowchart F.......................... 20
Liquid Crystals ..................................................................... 3
Creating Color With Liquid Crystals ..................................... 4 Chapter 4 - KLV-32M1 Troubleshooting Flowcharts ....... 21
Direct-View LCD .................................................................. 5 Initial Contact Flowchart A ............................................. 21
Power-ON Troubleshooting Flowchart B ....................... 22
Chapter 2 - LCD Display Troubleshooting ........................ 6
Protection Mode Troubleshooting Flowchart C1............ 23
Introduction ...................................................................... 6
Protection Mode Troubleshooting Flowchart C2............ 24
Video Abnormalities Troubleshooting .............................. 7
No Video Troubleshooting Flowchart D ......................... 25
No video .......................................................................... 7
Video Distortion Troubleshooting Flowchart E ............... 26
Backlighting ......................................................................... 7
No Audio Troubleshooting Flowchart F.......................... 27
No Video with Backlighting .................................................. 7
Distorted Video ................................................................ 8 Chapter 5 - KDL-32/42XBR950 Troubleshooting Flow-
Rows or Columns of Pixels Lit or Unlit................................. 8 charts .............................................................................. 28
Digital Distortion Entire Screen .......................................... 10 Initial Contact Flowchart A ............................................. 28
Improper Video Level..........................................................11 No Power Troubleshooting Flowchart B ........................ 29
White Balance ................................................................11 Protection Mode Troubleshooting Flowchart C.............. 30
Adjusting White Balance .....................................................11 Video Troubleshooting Flowchart D ............................... 31
Adjusting White Balance Without a Color Analyzer ........... 12 Audio Troubleshooting Flowchart E ............................... 32
CTV-33 i
Table of Contents
CTV-33 ii
Introduction
Course Overview
The main concept behind this course is to develop a working (or basic)
understanding of the Liquid Crystal Display (LCD) technology, and
combine this knowledge with the simplified flowchart type troubleshooting
procedures to effectively and efficiently service and repair Sony LCD
direct view television products.
With this concept in mind the sequence of this training manual is laid out
as follows.
The training manual starts with Chapter 1 providing the basic explanations
and illustrations of the LCD technology. The theoretical knowledge gained
from this information will prove to be extremely helpful in understanding
why and how possible defects can occur.
Keep in mind while reading this training manual that if a particular defect
scenario is not covered, there is detailed training manuals developed for
each model cover in this manual. Go to the Sony ESI web site and search
the training web page for the model specific training manual for detailed
component and board level troubleshooting procedures.
KLV-26HG2 KDL-32XBR950
KLV-32M1 KDL-42XBR950
CTV-35 1
Chapter 1 - Basic LCD Display Theory
Overview
Projection television displays utilizing LCD technology have been around
on mass production scale for about 16 years. During most of this time
Light Polarization
period the devices were front-type projection units. The display unit was In Figure 1-1, an example of how light is affected by polarizing filters is
mounted on a table or hung from a ceiling to be projected to a wall or shown. Normal light can be transmitted anywhere along a 360-degree
screen. This sufficed for most commercial applications and in some home plane. This is especially true for scattered light being reflected off of
use. Recent years have seen an explosion in the number of rear-type random surfaces. This is why polarizing sunglasses are so effective.
LCD projection televisions. In this example, a polarizing filter that only allows light on a vertical
Their all-in-one design eliminates the need for unsightly equipment and plane is used to filter the incoming backlight. If another filter is placed in
wires normally found in front projection setups. Advances in screen design front, allowing only horizontal phased light to pass, the light is effectively
have allowed the new rear-projection televisions to generate bright, crisp blocked. LCD devices use this basic principle to control the amount of
video with improved viewing angles that rivals front projection devices. light passing through.
Geometric distortion and convergence issues are virtually non-existent.
This chapter will cover the basics of the LCD display technology used
in today’s products. All of the items discussed can be applied to Front
Projection, Rear Projection, and Direct-View LCD display units. The video
process circuits and light box assemblies function the same way. The
only difference between the two is how the generated image is projected.
Since most homes will have the rear projection unit, the descriptions to
follow will focus on them.
FIGURE 1-1
PLOARIZING FILTERS
CTV-35 2
1. Basic LCD Television
Liquid Crystals
Although liquid crystals come in many different forms, the key difference
between the types is the arrangement of the crystals. Some have randomly
arranged crystals while others are arranged in a specific pattern. Other
differences include how they react to temperature, pressure, magnetic
fields, and electrical current. The crystals used in LCD display devices
are know as “chiral nematic”. As the crystals are arranged in layers, the
crystals naturally twist slightly with each subsequent layer. Layers can
be added until the crystals complete a 90-degree “twist”. This twist in the
crystalline structure can be used to take a certain polarized light and shift
its phase accordingly. The other characteristic of a nematic-type crystal is
it ability to react to an electric potential. If an electrical potential is applied
to the crystal layers, the twisted crystals will begin to “un-twist” in an FIGURE 1-2
amount proportionate to electrical potential until, when enough potential LIQUID CRYSTAL EFFECT ON POLARIZED LIGHT
is reached, they line up perfectly. This is how liquid crystals are used to
control light and generate images on a display device.
Figure 1-2 illustrates how the naturally occurring twist in the crystalline
layer rotates the incoming polarized light to match the polarized plane of
the second filter. In this normal state, the crystals rotate the polarized light
90-degrees to match the plane of the outgoing polarizing filter allowing the
backlight to pass through. In Figure 1-3, an electrical potential is applied to
fully “un-twist” the crystals. The polarized backlight is now perpendicular to
the outgoing filter and no light will pass. By varying this electrical potential,
the amount of effect on the twisted crystals can be altered to a point where
linear control of light output is achieved.
FIGURE 1-3
VOLTAGE EFFECT ON LIQUID CRYSTALS
CTV-35 3
1. Basic LCD Television
FIGURE 1-4
TFT/LCD TECHNOLOGY
CTV-35 4
1. Basic LCD Television
Direct-View LCD
This type of display device uses the methods described previously to
generate video by placing vertical columns of red, green, and blue filters
over a liquid crystal layer. Thin-Film Transistors control the amount of light
passing through each pixel. The light source is generated behind the LCD
array. Fluorescent lamps are the most common to use. A diffuser plate
distributes the light from the lamps to provide uniform brightness to all
areas of the screen. A polarizing sheet is installed next to allow only one
plane of light to pass. This light enters the LCD structure and is twisted 90-
degrees. Another polarizing sheet is placed in front of the pixels at exactly
90 degrees. With no voltage present to “twist” the crystals into alignment,
full passage of the backlighting is allowed. Control of the light output from
each pixel is now possible by scanning the matrix of pixels using carefully
timed pulses at the horizontal and vertical planes of the columns and
rows. Figure 1-5 illustrates a typical LCD panel.
FIGURE 1-4
TYPICAL DIRECT-VIEW LCD PANEL
CTV-35 5
Chapter 2 - LCD Display Troubleshooting
Introduction lighting on the panel. Tips will be provided later in this chapter to point out
some of the unique symptoms of panel-caused distortions versus those
This chapter will cover issues that are unique to LCD display designs. The that are usually seen when the video process circuits are at fault.
troubleshooting procedures will be structured so as to provide the best
generic approach to isolating the cause of the failure. Most repairs are Other failures can occur such as a unit that will not turn on or turns its self
performed by replacing circuit boards. This is especially true for units that off for protection purposes. The latter will usually generate a diagnostic
are in warranty since the service policies forbid component level servicing indication that may help in determining what the cause is. Failure of the
in almost all cases. audio processing and amplifying circuits must also be considered. All
of the previously mentioned items are diagnosed in different ways that
The video and audio processing circuits are virtually identical to those are unique to the chassis/model design. This chapter is geared towards
used in other display devices (e.g. CRT and Plasma). Particular attention generic approaches to servicing LCD televisions. Additional chapters in
will be given to the circuits that control and drive the panel. The Key this manual will contain troubleshooting flowcharts specifically tailored for
components common to all LCD displays include the LCD panel assembly a model or group of models.
(there will be 3 of them in a projection unit), a method of passing back
lighting through the LCD crystals, and circuits to scale the incoming video Diagnostics procedures that are unique to specific models are best
data to the resolution of the panel. followed with troubleshooting flowcharts specific to them. This manual will
contain such charts located in individual chapters labeled with the model
Regardless of the signal source, the video signal is in a digital format. All or chassis they are designed for.
analog signal sources are digitized by the initial video process circuits.
LCD panels can only accept digital signals. Most designs accept the
individual RGB components in an 8 or 10-bit word size. The RGB signal
will have been scaled to meet the fixed resolution of the panel. This digital
RGB data is allocated to the correct pixel position on the panel by the
panel logic circuit.
Failures occurring with the LCD panel itself or the above mentioned
circuits usually manifest themselves in an easily recognizable symptom.
The most common are:
• No picture
• Missing or fully lit horizontal lines (individually or in groups)
• Missing or fully lit vertical lines (individually or in groups)
• Distortion in the displayed video
This last bullet can be more difficult to discern since the distortion can be
caused by the video process circuits rather than those used to control pixel
CTV-35 6
2. LCD Television Troubleshooting
CTV-35 7
2. LCD Television Troubleshooting
CTV-35 8
2. LCD Television Troubleshooting
FIGURE 2-1
SAMPLE OF LCD PANEL FAILURES
CTV-35 9
2. LCD Television Troubleshooting
FIGURE 2-2
DIC2 CIRCUIT FAILURE
CTV-35 10
2. LCD Television Troubleshooting
not available, there is a procedure that can be performed that will produce and Contrast to zero. The high-bit data should be in the mid range. Adjust
satisfactory results. Although not nearly as accurate, it is better that not the Blue and Red data to achieve white by adding these colors to the
doing the adjustment at all. This procedure should only be done if it is green. The following procedure can be used for a unit when the white
absolutely necessary and a color analyzer cannot be acquired. balance is significantly off:
1. With the unit in “Neutral”, set the brightness level to one-third
and the picture level to two-thirds. Input a monochrome stair-step
Adjusting White Balance Without a Color Analyzer pattern with at least 75IRE at the highest white level.
2. Check that the Green Sub-Contrast and Brightness levels are
set to mid-range for the upper-bit data and zero for the lower-bit
In cases where a color analyzer is not available, white balance can be data.
aligned by eye. Technicians who are experienced with adjusting CRT-
based displays will be familiar with this procedure. They are similar except 3. Set the Red upper-bit data for Sub-Contrast and Brightness to
that CRT’s require that the G2 grid (screen) be adjusted to the point of mid-range and the lower-bit data to mid-range.
stopping the electron emissions from the cathode at reference black. 4. Set the Blue upper-bit and lower-bit data for Sub-Contrast and
Drive controls are then adjusted to make each cathode emit the proper Brightness to zero. The picture will now be a yellowish/green.
level of electrons at high brightness to achieve a white raster.
5. Adjust the Red Sub-Contrast Low to generate a yellow color at
When adjusting an LCD display, there are no cutoff adjustments. In this the brightest portion of the test pattern. If you find that you are
particular model, the Sub-Contrast adjustments are used to adjust white reaching the extreme end of the data range (0 – 255), set the Red
balance for the bright areas of the screen. The Sub-Brightness adjustments Sub-Contrast High up or down one number and try again.
are set for the low-level brightness areas.
6. Once the bright video level is closest to yellow as possible, repeat
The best test pattern to use when visually adjusting white balance is a the above procedure for the Red Sub-brightness adjustments.
monochrome stair-step pattern versus a 100IRE white screen. This
provides a view throughout the range of brightness levels the display will 7. When satisfactory yellow is achieved throughout the video range,
generate. Another significant difference in the adjustment procedure is set the high-bit data for Blue Sub-Contrast and Brightness to mid-
starting with the “Neutral” picture setting. The “Warm” setting shifts the range. Adjust the low-bit data for each to change the yellow screen
white balance towards the red end of the scale whereas the “Cool” setting to white. If you are at either of the extreme ends of the data ranges
shifts towards the blue spectrum. By using “Neutral”, the white balance (0 – 255), set the upper-bit data up or down accordingly.
can be adjusted visually. This provides a reference for the eye so that 8. Once the “Neutral” white balance is satisfactory, adjust the “Warm”
the “Cool” mode can be set with the Blue Sub-Brightness and Contrast white balance in the same way. Add a small amount of extra Red
increased slightly to boost the color temperature to around 9300K. The Sub-Contrast and Brightness. “Cool” is adjusted adding a small
“Warm” setting will have more Red Sub-Brightness and Contrast levels to amount of extra Blue Sub-Contrast and Brightness data.
create a white balance in the 6500K range. “Neutral” should fall into the
8000K level.
Be certain to leave the low-bit data settings for the Green Sub-Brightness Although the above procedure can be somewhat subjective, it has worked
CTV-35 12
2. LCD Television Troubleshooting
CTV-35 13
Chapter 3 - KLV-26HG2 Troubleshooting Flowcharts
Initial Contact Flowchart A
KLV-26HG2 Index Troubleshooting
A Flowchart A
Start
Initial Analysis
GO TO
Does unit No Power-ON
Turn ON? Troubleshooting
Flowchart B
Yes
GO TO GO TO
Is RED LED Yes Protection Mode Yes
Is Video Video Distortion
Flashing? Troubleshooting Distorted? Troubleshooting
Flowchart C1, 2, 3 Flowchart E
Red LED ON in Standby No No
Green LED flashes and
Glows Steady
GO TO GO TO
Is Video No No Video Is Audio No No Audio
Present? Troubleshooting Present? Troubleshooting
Flowchart D Flowchart F
Yes Yes
GO HOME
No Problem
Found
Unit Fully
Operational
CTV-35 14
3. KLV-26HG2 Troubleshooting Flowcharts
Power-ON Troubleshooting Flowchart B
KLV-26HG2 Power-ON Troubleshooting
B Flowchart B
No
Is RED LED No
ON?
Does
No Replace
GREEN LED
G1-Board
Yes light?
Press Yes
TV or Remote-
Conrol POWER
Button A1-Board
Initial Power OK
Does Yes Is voltage Yes
Check voltage at Troubleshoot Video,
GREEN LED Panel 12V
CN4603/Pin 11 Panel, or Audio
remain ON? Present?
Problem
No
No
G1-Board Check
IMPORTANT RED LED is Check
Voltage at A1-Board
Flashing CN2801/Pin 23
LCD Panel and Board 1.5sec. ON
Voltage at
part numbers are serial 0.5sec. OFF CN6006/Pin 3
number dependent. Go
to appendix and Is voltage
Replace
3.2V
reference serial number Replace
Is voltage B-Board
No Present?
range for proper part 3.2V
B-Board
Present?
number of component .
Yes Replace
A1-Board
Replace
G1-Board
CTV-35 15
3. KLV-26HG2 Troubleshooting Flowcharts
Protection Mode Troubleshooting Flowchart C1
KLV-26HG2 Protection Mode Troubleshooting
Flowchart C-1
C-1
IMPORTANT
LCD Panel and Board
2sec. ON part numbers are serial
0.5sec. ON
1.5sec . OFF
2sec . OFF number dependent. Go
LCD Drive to appendix and
LCD Panel
reference serial number
Check range for proper part
Check
Voltage B-Board
Voltages At
CN1003/Pins
number of component.
G1-Board At 18 & 22-25
CN6003/
Pins 13
Check Are
Is Voltage Yes Voltage voltages No
A1-Board Pin 18 - 5V
Replace
16.5V At
Present? CN4603/ Pins 22-25 - 3.3V A1-Board
Pin 24 Present?
No NOTE: Confirm Power
Yes Supply operation on
Replace both the G1 & A1
G1-Board Replace boards reference
Is Voltage No B-Board
Replace Flowchart B
3.3V
Present? B-Board
Yes
Replace
LCD Panel
Assembly
CTV-35 16
3. KLV-26HG2 Troubleshooting Flowcharts
Protection Mode Troubleshooting Flowchart C2
IMPORTANT KLV-26HG2 Protection Mode Troubleshooting
LCD Panel and Board C-2
part numbers are serial Flowchart C-2
number dependent. Go
to appendix and Unit Shuts OFF NOTE: All voltages
reference serial number RED LED are measured prior
range for proper part Flashing to unit shutdown
number of component .
Is Move TV into
temperature No Is Voltage Yes
an acceptable No Replace
< 75 degrees 16.5V
Celsius environment Present? G1-Board Check
Present? and Re-Test Voltage
at A1-Board
Yes CN4603/
Yes
Pin 19
Check
Excessive temperature Voltage
Is to the touch A1-Board at
Temperature No Replace CN4601/
of LCD Panel LCD Panel Pins 5-7
only warm to the Assembly Is voltage No Replace
touch? 2.75V
A1-Board
Present?
Normal temperature to Yes
Is voltage
the touch No Replace
6.8V Yes
Replace G1-Board
Present?
B-Board Replace
Yes
B-Board
CTV-35 17
3. KLV-26HG2 Troubleshooting Flowcharts
No Video Troubleshooting Flowchart D
KLV-26HG2 No Video Troubleshooting IMPORTANT
D
Flowchart D LCD Panel and Board
part numbers are serial
number dependent. Go
No Video to appendix and
reference serial number
range for proper part
number of component.
Check
Is Video Missing Yes
Memory Stick
on All Inputs ?
Input Is
1,2,3 etc.
Voltage No Replace
12V A1-Board
No Present?
Is Yes
Check Replace Yes
Video or Pictures
External Device A1-Board
Displayed?
and Separate
Connections Check LVDS Cable
Swap Devices No Connections between B
and Connections Board & LCD Panel
Turn ON Assb.
User Menu
TV OK
Are
Repair External Yes
External Devices
Devices or LVDS Repair LVDS
and Connections No
Connections and Cable Cable
OK? Does
Re-Test Yes Replace Connections Connection
User Menu OK? and Re-Test
B-Board
No Display?
Yes
Check No
Voltage at Replace
G1-Board
CN6003/ LCD Panel
Pins 5-7 Check Assembly
Voltage at
B-Board
CN5801/
Pins 1&2
Is
Replace Yes Voltage No Replace
A1-Board 6V G1-Board
Present?
CTV-35 18
3. KLV-26HG2 Troubleshooting Flowcharts
Video Distortion Troubleshooting Flowchart E
KLV-26HG2 Video Distortion Troubleshooting
Flowchart E
Video
Check
Distorted Memory Stick
Input
Is
Distortion Stationary No Replace
Missing Horizontal or
Is Vertical Lines. Or B-Board
Is Distortion on Yes
Memory Stick
No Missing Pixels?
All Video Inputs ? Video or Pictures
1,2,3 etc. Distorted?
Replace
No A1-Board Yes
Yes
Turn ON Replace
USER LCD Panel
Check
TV OK External Device MENU Assembly
Repair External Bad and
Devices or Connections
Connections Swap Devices and
connections
Replace No Is Distortion in IMPORTANT
Good B-Board USER MENU? LCD Panel and Board
part numbers are serial
Yes
number dependent. Go
to appendix and
Video 1, 2 Distorted Video 1, 2 OK
Video 3, 4 OK Video 3, 4 Distorted
reference serial number
range for proper part
number of component.
Replace Replace
B-Board A1-Board
CTV-35 19
3. KLV-26HG2 Troubleshooting Flowcharts
No Audio Troubleshooting Flowchart F
KLV-26HG2 No Audio Troubleshooting
F
Flowchart F
NOTE: Confirm all
DC Voltages to No Audio
circuit boards (Speaker Outputs)
before replacing
Check
External Devices TV OK
Is Audio Missing No and Bad Repair External
No Audio
on All Inputs ? Connections Devices or Replace
Tuner Input
1,2,3 etc. Swap Devices and Connections TU-Board
**ONLY**
connections
Yes
Good
Check
No Audio Replace
Voltage at Memory Stick
Check MSX & MS-
CN4601/ Input
Individual Board
Pins 1&2 **ONLY**
Audio
Inputs
Is Voltage
Replace No
12V
G1-Board No Audio
Present? Replace
Inputs 1
**ONLY** U1-Board
Yes IMPORTANT
Check
LCD Panel and Board
Speaker No Audio
Replace part numbers are serial
Input 2
Connections H2-Board number dependent. Go
**ONLY**
on A1-Board
to appendix and
reference serial number
No Audio
Inputs 3
Replace range for proper part
A1-Board
Replace Yes Connections
**ONLY** number of component .
A1-Board OK?
No Audio
No Replace
Input 4
**ONLY** UD-Board
Repair Speaker
Connections
CTV-35 20
Chapter 4 - KLV-32M1 Troubleshooting Flowcharts
Initial Contact Flowchart A
KLV-32M1 Index Troubleshooting
A Flowchart A
Start
Initial Analysis
GO TO
Does unit No Power-ON
Turn ON? Troubleshooting
Flowchart B
Yes
GO TO GO TO
Is RED LED Yes Protection Mode Yes
Is Video Video Distortion
Flashing? Troubleshooting Distorted? Troubleshooting
Flowchart C1 & 2 Flowchart E
Red LED ON in Standby No No
Green LED flashes and
Glows Steady
GO TO GO TO
Is Video No No Video Is Audio No No Audio
Present? Troubleshooting Present? Troubleshooting
Flowchart D Flowchart F
Yes Yes
GO HOME
No Problem
Found
Unit Fully
Operational
CTV-35 21
4. KLV-32M1 Troubleshooting Flowcharts
Power-ON Troubleshooting Flowchart B
KLV-32M1 Power-ON Troubleshooting
Flowchart B
B
Yes
No
Yes Yes
Press
TV or Remote- Replace Replace
GL-Board BL-Board
Control POWER
How many A-1052-705-A A-1052-703-A
Button
Initial 1
Relay Clicks
are heard?
0 or 1
No
Initial Power OK
Replace Is voltage RED LED is
Is voltage Yes
Yes Troubleshoot Video,
GL-Board 3.2V Flashing Panel 5V
Panel, or Audio
A-1052-705-A Present? 1.5sec. ON Present?
Problem
0.5sec. OFF
No No
CTV-35 22
4. KLV-32M1 Troubleshooting Flowcharts
Protection Mode Troubleshooting Flowchart C1
KLV-32M1 Protection Mode Troubleshooting
Flowchart C-1
C-1
2sec. ON
0.5sec. ON
2sec. OFF
1.5sec. OFF
LCD Drive
LCD Panel
Check
Check Voltages At
Voltage BL-Board
CN1001/Pins
GL-Board At B45 & A47
CN652/
Pins 1-5
Check Are
Is Voltage Voltage voltages No Replace
Yes
16.5V At GL-Board B45 - 5V AU-Board
Present? CN652/ A47 - 3.3V A-1071-844-A
Pin 12 Present?
No
Yes NOTE: Confirm Power
Replace Supply operation on
GL-Board Replace both the GL & AU
A-1052-705-A Is Voltage No Replace BL-Board boards reference
3.3V BL-Board A-1052-703-A Flowchart B
Present? A-1052-703-A
Yes
Replace
LCD Panel
1-805-640-11
Assembly
CTV-35 23
4. KLV-32M1 Troubleshooting Flowcharts
Protection Mode Troubleshooting Flowchart C2
KLV-32M1 Protection Mode Troubleshooting
C-2
Flowchart C-2
Unit Shuts OFF NOTE: All voltages
RED LED are measured prior
Flashing to unit shutdown
Is Move TV into
temperature No Is Voltage Replace Yes
an acceptable No
< 75 degrees 10.5V GL-Board
Celsius environment Present? Check
A-1052-705-A
Present? and Re-Test Voltage
at GL-Board
Yes CN652/
Yes
Pins 1-5
Check
Excessive temperature Voltage
Is to the touch BL-Board at
Replace
Temperature CN1001/
No LCD Panel
of LCD Panel Pin B40 Does
only warm to the 1-805-640-11 voltage
touch? Assembly No Replace
Increase to
BL-Board
20V before
Normal temperature to Yes A-1052-703-A
Is voltage Replace shutdown?
the touch No
8.5V AU-Board
Replace Present? A-1071-844-A
BL-Board Yes
A-1052-703-A
Yes Replace
GL-Board
A-1052-705-A
CTV-35 24
4. KLV-32M1 Troubleshooting Flowcharts
No Video Troubleshooting Flowchart D
KLV-32M1 No Video Troubleshooting
D
Flowchart D
No Video
Check
Does Replace
Is Video Missing Yes Voltage at ULU-Board Yes
USER MENU BL-Board
on All Inputs ? CN9302/
1,2,3 etc. Pin 25 Display? A-1052-703-A
No No
Is Check
Check No Replace
Voltage Voltage at
External Devices AU-Board
9V CN4501/
and Separate A-1071-844-A
Present? Pins 26-30
Connections
Swap Devices and Yes
Connections
Check for Is
No Replace
analog Voltage
AU-Board
component 5V
TV OK A-1071-844-A
Are signals on Present?
Repair External Yes
External Devices CN9303/
Devices or Yes
and Connections Pins 1,3,5
Connections and
OK?
Re-Test Check LVDS Cable
Connections between
No BL Board & LCD Panel
No Replace Assb.
Check Are signals
ULU-Board
Voltage at Present?
ULU-Board A-1052-705-A
CN9302/
Pins 17-18 Yes LVDS Repair LVDS
Cable No Cable
Connections Connection and
Turn ON
Is OK? Re-Test
Replace Replace USER MENU
Yes Voltage No
ULU-Board AU-Board Yes
5V
A-1052-705-A A-1071-844-A
Present? Replace
LCD Panel
1-805-640-11
Assembly
CTV-35 25
4. KLV-32M1 Troubleshooting Flowcharts
Video Distortion Troubleshooting Flowchart E
KLV-32M1 Video Distortion Troubleshooting
Flowchart E
Video
Distorted Turn ON
USER MENU
Replace
Is Distortion on Yes Is Distortion in No
BL-Board
All Video Inputs ? USER MENU?
A-1052-703-A
1,2,3 etc.
No Yes
Check
TV OK External Devices Is
Repair External Bad and Distortion Stationary Replace
No
Devices or Connections Missing Horizontal or BL-Board
Connections Swap Devices and Vertical Lines. Or A-1052-703-A
connections Missing Pixels?
Good
Yes
Replace
Video 1,2,3, Distorted Video 1,2,3, OK LCD Panel
Video 4, 5 OK Video 4, 5 Distorted 1-805-640-11
Assembly
Replace Replace
BL-Board ULU-Board
A-1052-703-A A-1052-705-A
CTV-35 26
4. KLV-32M1 Troubleshooting Flowcharts
No Audio Troubleshooting Flowchart F
KLV-32M1 No Audio Troubleshooting
F
Flowchart F
No Audio NOTE: Confirm all
(Speaker Outputs) DC Voltages to
circuit boards
before replacing Check
External Devices TV OK
Is Audio Missing No and Bad Repair External
on All Inputs ? Connections Devices or
1,2,3 etc. Swap Devices and Connections
connections
Yes
Good
Check
Center
Speaker Check
Input Individual
Audio
Inputs
Check
Is Audio Yes Voltage
Present at at
No Audio Replace
Speakers? CN9302/
Inputs 1 & 2 ULU-Board
Pin 25 **ONLY**
No
A-1052-705-A
Check
Is Voltage Replace No Audio Replace
Speaker Yes
Connections 9V ULU-Board Input 3 H3-Board
Present? A-1052-705-A **ONLY** A-1073-555-A
on AU-Board
No
No Audio Replace
Inputs 4 ULU-Board
Replace Replace
**ONLY** A-1052-705-A
Yes Connections AU-Board
AU-Board
OK? A-1071-844-A
A-1071-844-A
No Audio Replace
No Input 5 P-Board
**ONLY** A-1052-776-A
Repair Speaker
Connections
No Audio Replace
Tuner Input TUNER
**ONLY** 8-598-593-60
CTV-35 27
Chapter 5 - KDL-32/42XBR950 Troubleshooting Flowcharts
Initial Contact Flowchart A
KDL32/42XBR950 Initial
Contact Flowchart A
A
START
No Go To No Power Go To Video
Does Unit Yes Is Video No
Troubleshooting Troubleshooting
Turn On? Normal?
Flowchart B Flowchart D
Yes
No
No Yes
No Go To Video
Does Video
Appear ?
Troubleshooting FINISHED
Flowchart D
Yes
CTV-35 28
5. KDL-32/42XBR950 Troubleshooting Flowcharts
No Power Troubleshooting Flowchart B
KDL32/42XBR950 “No Power”
B
Troubleshooting Flowchart B
Standby Yes
Flashing Turn
LED Lit on
Orange ? Unit On
Media Box ?
No Yes
GREEN
Yes
Yes Go to Diagnostics
Flashing Red? Troubleshooting Power Circuits OK
Flowchart B
CTV-35 29
5. KDL-32/42XBR950 Troubleshooting Flowcharts
Protection Mode Troubleshooting Flowchart C
C KDL32/42XBR950 “Protect Mode”
Troubleshooting Flowchart C
Protect Mode
No
See Diagnostics
Yes
Table
CTV-35 30
5. KDL-32/42XBR950 Troubleshooting Flowcharts
Video Troubleshooting Flowchart D
KDL32/42XBR950 Video
Troubleshooting Flowchart D
D
No DES Board
Panel Yes Can OSD Be No
Video Present ? PN A1302861 A
Backlight ON? Displayed?
or Media Receiver
Yes No Yes
Replace Panel
Media Receiver Unit
PN T99861283 (32")
PN T99861282
T99861284 (42")
Yes
Distortion In
Video?
No
DONE
CTV-35 31
5. KDL-32/42XBR950 Troubleshooting Flowcharts
Audio Troubleshooting Flowchart E
KDL32/42XBR950 Audio
Troubleshooting Flowchart E
E
Audio Problem
DES Board
PN a1302861 A
No Standby LED No Audio Problem Yes K Board (32")
Audio Heard ?
Blinking 7X? All Inputs? PN A1405907 C
K1 Board (42")
PN A1410280 A
Yes Yes No
K Board (32")
PN A1405907 C Media Receiver Unit
K1 Board (42") PN T99861282
PN A1410280 A
Yes
Distorted?
No
DONE
CTV-35 32
Appendix
KLV-26HG2 LCD Panel & Board Part# per Unit Serial Number
CTV-35 1
Appendix
KLV-26HG2 LCD Panel & Board Part# per Unit Serial Number Cont.
CTV-35 2
Appendix
Backlight
Inverter Board
(under Sheild)
H1-Board
A1-Board
U1-Board TU-Board
MSB-Board
MSX-Board
CTV-35 3
Appendix
GL-Board
AU-Board
P-Board
(under shield )
ULU-Board H3-Board
H2-Board
H1-Board
(behind ULU -Board)
CTV-35 4
Appendix
CTV-35 5
Appendix
CTV-35 6
Appendix
CTV-35 7
Appendix
KLV-26HG2 Block Diagrams
Power Supply
G1 Board A1 Board
CN6004
1
To Inverter 3.3V to
\ 16.5V CN4601 MSB Board B-Board
5 Board
3.3V Reg Memory
PS4601
CN4603 Stick
13
Power 3 1 D3.3V to B-Board
3.2V 24 Q4605
from B-Board IC4601 11 12V Panel Volage
Power 4 3.2V 25 Secondary
CN2801 to Logic Board
from B-Board CN2801 Power 3.2V
CN6003 Supply 23 Power 2 from B-Board
16.5V 13 PS4602 Q4606
D6000
F601 9V 9 9V to B-Board
AC IC6002 6.8V 5
\
CN4601
Reg
Primary
Input Power 7
5
\ 5V Reg
Supply 17V 1 7
\ D5V to B-Board
8
33V 2 1
9V Audio CN4603
\
Q6007 Reg Circuits
17V 11 2
KLV-26HG2
Power Supply Overall Block
CTV-35 8
Appendix
Protection Circuits
G1-Board LCD Panel
Assemble
IC6002
Primary Power Backlight
Supply Inverter
UNREG 6V 16.5V Board
CN6003 5 - 7 13 B-Board
16.5V DC IN_ALERT
21 5
IC4603
5V Reg
R4644 IC1006
Drive Q4603
Q4605 D4611 3V 5V ALERT
Main
16 Panel 12V 20 6
Output 12V Reg Micro
Switch R4642
R4645
IC4601
Scondary
IC4602 D4612
Power
9V Reg
Supply R4643
Power 2.75V 3.3V ALERT
12 19 7
Good
I2C UART
A1-Board IC7503
IC1002
Scan
Temp Converter
KLV-26HG2
Protection Circuits
CTV-35 9
Appendix
Video Processing
A1-Board B-Board
9V
3.3V
VID IC3600
VID V-Chip
Video 1 U1-Board V-Chip OSD NOTE: DRC
Y/CV 9V R G B 1.8V & 3.3V
IC2803 1080i, 720p, 480p
Video 2 H2-Board
Switcher C J3307
Y/CV B-Y
480i IC3302
RF TU-Board DRC
J3308
R-Y
IC2511 C/CB 3.3V J3309
Switcher IC3007 2.5V Y
CCP2
Y CR
DVI UD-Board X5001
MS
MS IC7503 14.32MHz
IC2505 CB
Scan 3.3V
Switcher CR I2C Converter 2.5V
Component CCP_SW UART
User & Service
Mode OSD
5V I2C Generator
X5801
Memory Stick
OSD
Generator
KLV-26HG2
Video Processing
CTV-35 10
Appendix
Audio Processing
H2Board
HP-Mute
From B-Board Headphone
Output
A1-Board
Q7001 R L
5V Q7002 IC7002
9V
HP Amp
R Switcher
Q7018 Q7007
Q7019
L
9V
P-Mute
From Secondary
Component L IC2802 L Power Supply
Switcher IC4601
L
MS Board
Memory Stick
Processing SP-Mute
From B-Board
CTV-35 11
Appendix
KLV-32M1 Block Diagrams
Power Supply
KLV-32M1
Power Supply Overall Block
CTV-35 12
Appendix
Protection Circuits
GL-Board LCD Panel
Assemble
IC621 CN652
Primary Power 11 Backlight
Supply D702 Inverter
12
6.2V Board
UNREG 10.5V BL-Board
CN651 5-8 CN653 1 2 CN1004
3.2V Backlight
2
4.8V Panel Detect
1
CN1001
IC7001 9V R5583 8.5V B40
DC-IN ALERT
9V Reg
D1002
5.6V
IC7000 AU9V D5504 R5580
9V Reg
IC1002
PS7000 IC7003 IC7005 R5582 3V A41
5V ALERT Main
5V Reg 5V Reg Micro
R5505
CTV-35 13
Appendix
Video Processing
ULU-Board BL-Board
9V
3.3V
VID IC2003
VID V-Chip
Video 1 NOTE: DRC
V-Chip OSD
1.8V & 3.3V
Video 2 Y/CV 9V R G B
IC9602 1080i, 720p, 480p
Switcher C J3007
Video 3 H3-Board Y/CV B-Y
480i IC3002 J3008
DRC R-Y
C/CB 3.3V
J3009
IC2006 2.5V Y
AU-Board CR
CCP2
IC9801 X4001
RF Tuner Switcher IC4007 14.32MHz
Scan 3.3V
I2C Converter
2.5V
UART
User & Service
Y
HDMI P-Board Mode OSD
CCP_SW Generator
IC9800 CB X4501
33MHz
Switcher
IC1002 IC4502
CR LCD Drive X4502
Component Input Main 100MHz
Micro
3.3V
5V
2.5V
I2C IC4504
LVDS TX 3.3V
KLV-32M1
Video Processing
CTV-35 14
Appendix
Audio Processing
HP-Mute EQ SW
From BL-Board From BL-Board
ULU-Board AU-Board
9V
Mute
Q8603 R L
Headphone Q8604 9V
IC8601
Out L/R
H3-Board HP Amp
Video 3
Mute 9V
L/R
Video 1
L/R 9V 9V
Video 2 Q8601 IC830 9V
9V
Q8602 0
L/R EQ
RF TU-Board 9V R IC8302
IC9602 IC8001 IC800 IC8100 IC830 Switch
Switcher 2 1
L Audio Amp
Audio IC8303
Amp
R Selector Processor Switch
HDMI P-Board R IC9600 R
Switcher R L 9V
Center IC850
Q8002 Speaker Q8300 0 9V
L SW1 Amp
9V
Component L IC9601 L Center
Switcher Q8001 Speaker
SW2
Mute
Audio Var/Fix IC8602 IC8600 IC8501
Output Amp Switch Audio
J9302 Q8700 Amplifier
Center
Speaker PS8500
Input 9V 9V 30V
TB9300
SP-Mute
From BL-
Board
KLV-32M1
Audio Processing
CTV-35 15
Appendix
KDV-32/42XBR950 Block Diagrams
Overall System Block Diagram
MEMORY
STICK INPUT
G BOARD QH BOARD
G1 BOARD (32")
G2 BOARD (42")
QT BOARD
COMPOSITE
VIDEO 1~3
QM BOARD
COMPONENT
A BOARD
VIDEO 5 & 6
K BOARD (32")
K1 BOARD (42")
DIC2 BOARD
AUDIO DATA
(BLACK CONNECTOR)
UD
DVI INPUT
BOARD DES BOARD
M BOARD TO LCD
FRONT AND PANEL
REAR iLINK VIDEO DATA
(WHITE CONNECTOR)
MDB-XBR950L MEDIA RECEIVER BOX LDM32/4210 LCD DISPLAY
CTV-35 16
Appendix
1
2
16.5V
3
T6200 D6300 4
5
RY6001 RY6000 D6000
CONVERTER D6301
PFC CN6300
AC IN IC6200 , Q6200 ,
CIRCUIT
STBY Q6201
SW 24V
6V
T6201 D6302 1
24V
2
D6303 3
PFC LVP PROT
RELAY LATCH CN6301
24V OVP
Q6402 , Q6403
24V LVP T6202 D6304
D6305
KDL42XBR950
ONLY
1
2
PWR_ON H
3
CONV STBY 6.5V
T6500 4
IC6500
D6504 4
D6500
9
TH6000
CN6302
G1 BOARD (32")
G2 BOARD (42")
CTV-35 17
Appendix
Audio Processing
CN5005
CENTER
SPEAKER IN
RELAY
K2 BOARD RELAY
(42" ONLY)
DES BOARD
IC5002 IC5003
PCM TO PWM AUDIO
PROOCESS AMPLIFIER
Q5004 ~ 5007
K BOARD (32") DC DETECT
K1 BOARD 42")
CTV-35 18
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