IT057 Multiple Choice Questions 1. Decision makers who are concerned with the overall business per ormance!

an" strate#ic or lon#$term plannin#! and problem solvin# are %& supervisors '& middle mana#ers C& e(ecutive mana#ers D& mobile mana#ers )& none o the above The person who translates s"stem users+ business re,uirements and constraints into technical solutions is a %& s"stems desi#ner '& s"stems builder C& s"stems user D& network mana#er )& none o the above %n arran#ement o people! data! processes! in ormation presentation! and in ormation technolo#" that interact to support and improve da"$to$da" operations in a business as well as support the problem$solvin# and decision makin# needs o mana#ement and users is %& %n in ormation s"stem '& In ormation technolo#" C& )(pert s"stem D& The Internet )& .one o the above % contemporar" term that describes the combination o hardware! so tware and data communications is %& %n in ormation s"stem '& In ormation technolo#" C& )(pert s"stem D& %rti icial intelli#ence )& .one o the above %n" person who has an interest in e(istin# or new in ormation s"stems is known as %& % stockholder '& %n end$user C& % stakeholder D& % network mana#er )& .one o the above The term used to describe those people whose 1obs involve the creation! collection! processin#! distribution and use o in ormation is %& % network mana#er '& %n in ormation worker C& % s"stems owner D& % s"stems desi#ner )& .one o the above %n in ormation s"stem+s sponsor and chie advocate is the %& s"stem user '& s"stem builder C& s"stem owner D& s"stem anal"st )& none o the above The people who use or are a ected b" the in ormation s"stem on a re#ular basis 3 capturin#! validatin#! enterin#! respondin# to! storin# and e(chan#in# data and in ormation are %& s"stem owners '& s"stem anal"sts C& s"stem builders D& s"stem users )& none o the above The decision makers who ocus on the da"$to$da" mana#ement issues are %& supervisors '& middle mana#ers C& e(ecutive mana#ers D& mobile mana#ers )& none o the above The person who constructs the in ormation s"stem components based on the desi#n speci ications is a %& s"stems desi#ner '& s"stems builder C& s"stems user D& network mana#er )& none o the above The stud" o a business problem domain to recommend improvements an speci " the business re,uirements or the solution is %& s"stems desi#n '& s"stems anal"sis C& acilitation D& applications desi#n )& none o the above The act o contractin# with an outside vendor to assume responsibilit" or one or more IT unctions or services is known as5 %& contractin# '& consultin# C& outsourcin# D& recruitin# )& none o the above This center mana#es the data and in ormation resources or the or#ani6ation! includin# databases that will be used b" s"stems developers to support applications %& computer operations '& data administration C& end$user computin# D& telecommunications )& none o the above

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This center supports the #rowin# base o personal computers and local area networks used b" emplo"ees5 %& computer operations '& data administration C& end$user computin# D& telecommunications )& none o the above TQM stands or which o the ollowin#5 %& total ,uantit" mana#ement '& total ,ualit" measurement C& total ,ualit" measure D& total ,ualit" mismana#ement )& none o the above C7I stands or which o the ollowin# %& central processin# input '& continuous process improvement C& continuous per ormance improvement D& control per ormance improvement )& none o the above % comprehensive approach to acilitate ,ualit" improvements and mana#ement within a business and its products and services is known as5 %& capabilit" maturit" model '& continuous process improvement C& business process redesi#n D& total ,ualit" mana#ement )& none o the above The stud"! anal"sis and redesi#n o undamental business processes to reduce costs and8or improve value added to the business is known as5 %& capabilit" maturit" model '& continuous process improvement C& business process redesi#n D& total ,ualit" mana#ement )& none o the above 9lder in ormation s"stem applications that are crucial to the da"$to$da" operation o a business! but which ma" use technolo#ies considered old or outdated b" current standards are called5 %& enterprise s"stems '& operatin# s"stems C& le#ac" s"stems D& continuous s"stems )& none o the above :hich o the ollowin# is a basic t"pe o electronic$commerce$enabled application;5 %& marketin# o corporate ima#e! products and services '& business$to$consumer commerce o erin# new channels o distribution C& business$to$business to allow the paperless and di#ital processin# o business transactions between businesses D& all o the above )& none o the above <aw acts about the or#ani6ation and its business transactions are called5 %& a schema '& a data base C& data D& in ormation )& none o the above %n arran#ement o people! data! processes! and inter aces that interact to support and improve da"$to$da" operations in a business as well as support the problem solvin# and decision makin# needs o mana#ement and users is called5 %& in ormation technolo#" '& in ormation s"stem C& e(pert s"stem D& transaction processin# s"stem )& none o the above % contemporar" term that describes the combination o computer technolo#" =hardware and so tware& and telecommunications technolo#" =data! ima#e! and voice networks& is 5 %& computer s"stem '& in ormation s"stem C& in ormation technolo#" D& knowled#e based s"stem )& none o the above In ormation s"stems that support the business unctions that reach out to customers =or constituents& are know as5 %& back o ice in ormation s"stems '& decision support s"stems C& e(pert in ormation s"stems D& ront o ice in ormation s"stems )& none o the above In ormation s"stem applications that capture and process data about business transactions are known as5 %& capture s"stems '& data base s"stems C& e(pert transaction s"stems D& transaction processin# s"stems )& none o the above :hich o the ollowin# is .9T an e(ample o a transaction processin# s"stem;5 %& %irline reservations '& Course re#istration C& 7a"ment 7rocessin# D& 7roduction >chedulin# )& none o the above The stud"! anal"sis and redesi#n o undamental business processes to reduce costs and8or improve value added to the business is called5 %& e(pert s"stem redesi#n '& business process redesi#n

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C& decision support redesi#n D& e(ecutive in ormation s"stems )& none o the above %n in ormation s"stem application that provides or mana#ement$oriented reportin# 3 where the reports are produced on a predetermined schedule and appear in a pre$arran#ed ormat 3 is known as5 %& decision support s"stem '& e(ecutive in ormation s"stem C& mana#ement in ormation s"stem D& o ice automation s"stem )& none o the above %n in ormation s"stem application that provides its users with decision oriented in ormation whenever a decision makin# situation occurs is known as5 %& mana#ement in ormation s"stem '& arti icial intelli#ence s"stem C& data base s"stem D& decision support s"stem )& none o the above % read$onl"! in ormational database that is populated with detailed! summar" and e(ception data! and in ormation #enerated b" other transaction and mana#ement s"stems is known as a=n&5 %& in ormation s"stem '& data warehouse C& database s"stem D& e(pert s"stem )& none o the above % pro#rammed decision makin# in ormation s"stem that captures and reproduces the knowled#e and e(pertise an e(pert problem solver or decision maker and then simulates the ?thinkin#? or ?actions? o that e(pert is known as a=n&5 %& e(ecutive s"stem '& e(pert s"stem C& decision makin# s"stem D& problem solvin# s"stem )& none o the above Technolo#" that is used to capture! store and provide access to the reasonin# o e(perts is known as5 %& arti icial intelli#ence '& data warehouse C& e(pert data s"stem D& heuristics )& none o the above % uni "in# ramework into which various people with di erent perspectives can or#ani6e and view the undamental buildin# blocks o in ormation s"stems is known as a=n&5 %& in ormation s"stem '& in ormation technolo#" C& in ormation s"stem architecture D& architecture desi#n )& none o the above :ho are the people that actuall" use the s"stem to per orm or support the work to be completed; %& s"stem anal"sts '& s"stem desi#ners C& s"stem owners D& s"stem users )& none o the above The technical specialists who desi#n the s"stem to meet the users+ re,uirements are known as5 %& s"stem anal"sts '& s"stem desi#ners C& s"stem owners D& s"stem users )& none o the above The people who acilitate the development o in ormation s"stems and computer applications b" brid#in# the communications #ap that e(ists between non$technical and technical stakeholders o the pro1ect are known as5 %& s"stem anal"sts '& s"stem builders C& client servers D& acilitators )& none o the above :hich o the ollowin# are buildin# blocks or an in ormation s"stem5 %& data '& processes C& inter aces D& communications )& all o the above % representation o users+ data in terms o entities! attributes! relationships and rules! e(pressed in a ormat that is independent o the technolo#"! is known as5 %& data re,uirements '& in ormation re,uirements C& data base re,uirements D& knowled#e re,uirements )& none o the above The trans ormation o the data re,uirements rom a user+s view into a set o data structures that can be implemented usin# the chosen data base mana#ement s"stem is known as5 %& attribute schema '& application schema C& data base schema D& in ormation schema )& none o the above :hat kind o in ormation s"stem supports relevant business processes rom several business unctions without re#ard to traditional or#ani6ational boundaries such as divisions! departments! centers and o ices; %& data base s"stem '& transaction processin# s"stem C& cross unctional in ormation s"stem

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D& e(pert s"stem )& none o the above % model that communicates how selected business processes are! or will be! implemented usin# the so tware and hardware is known as a=n&5 %& application schema '& data base schema C& e(pert schema D& transaction schema )& none o the above The technical desi#n o business processes to be automated or supported b" computer pro#rams to be written b" s"stems builders is known as5 %& user dialo#ue '& er#onomics C& so tware speci ications D& user re,uirements )& none o the above @an#ua#e$based! machine readable representations o what a so tware process is supposed to do! or how a so tware process is supposed to accomplish its task is known as5 %& application pro#rams '& so tware speci ications C& protot"pin# D& human en#ineerin# )& none o the above The pro1ect owners need to speci "5 %& which business units! emplo"ees! customers and businesses will use the in ormation s"stem '& where are the business units! emplo"ees! customers and e(ternal businesses located that need to access the in ormation s"stem C& with what other in ormation s"stems will it have to inter ace D& all o the above )& none o the above % la"er o utilit" so tware that sits between the application so tware and s"stems so tware to transparentl" inte#rate di erin# technolo#ies so that can interoperate is called5 %& la"erware '& tool kit C& inter aceware D& middleware )& none o the above :hich o the ollowin# is .9T one o the principles o >"stems Development; %& Ase a problem$solvin# approach '& Divide and con,uer C& )stablish phases and activities D& )stablish standards or consistent development and documentation )& @et the users sta" uninvolved. <%D stands or5 %& <eadil" available deliveries '& <apid %pplication Data C& <apid %pplication Development D& <eal %nalo#" Data )& .one o the above :hich one is .9T an on#oin# activit" o s"stems support; %& %ssistin# users '& Continuin# anal"sis o the s"stem C& <ecoverin# the s"stem D& Bi(in# so tware bu#s )& %daptin# the s"stem to new re,uirements The de inition o easibilit" is5 %& %n on#oin# activit" b" which an anal"st plans an acceptable s"stem '& Measure o how bene icial the development o an in ormation s"stem would be to an or#ani6ation C& %n activit" o measurin# and anal"6in# developer productivit" D& %n activit" o appro(imatin# the time! e ort! costs! and bene its o developin# s"stems. )& .one o the above :hich o the ollowin# is .9T a tri##er or a s"stems development pro1ect; %& 7roblems '& Beasibilit" assessments C& 9pportunities D& Directives )& .one o the above =all are tri##ers& :hich o the ollowin# accuratel" identi ies the cate#ories o problems represented b" the 7I)C)> ramework; %& 7er ormance! in ormation! economics! control! e icienc"! and service '& 7er ormance! in ormation! economics! cost! e icienc" and securit" C& 7er ormance! in ormation! e icienc"! costs! e ectiveness! and services D& 7er ormance! in ormation! econom"! control! e icienc"! and securit" )& 7eople! in ormation! econom"! costs! e icienc"! and service :hich o the ollowin# methodolo#ies uses small$scale! workin# models or users to react to; %& >tructured %nal"sis '& C%D C& 7rotot"pin# D& C%>) )& In ormation )n#ineerin# The mer#er o various structured techni,ues with protot"pin# techni,ues and C%D is called5 %& 7rotot"pin# '& <%D =<apid %pplication Development& C& In ormation )n#ineerin# D& >tructured Desi#n )& >tructured %nal"sis C%>) tools provide all o the ollowin# e(cept5 %& 7rotot"pin# tools

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Desi#n and code #enerator tools Qualit" mana#ement tools Documentation tools .one o the above =the" are all provided&

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:hich o the ollowin# is .9T a phase in s"stems anal"sis; %& preliminar" anal"sis phase '& desi#n anal"sis phase C& re,uirements anal"sis phase D& decision anal"sis phase )& none o the above % problem solvin# techni,ue that decomposes a s"stem into its component parts while ocusin# on the business problem independent o technolo#" is5 %& s"stems desi#n '& s"stems anal"sis C& cause$and$e ect anal"sis D& 1oint application desi#n =C%D& )& none o the above % problem solvin# techni,ue that reassembles a s"stem+s component pieces into a complete! new and improved s"stem is5 %& s"stems desi#n '& s"stems anal"sis C& cause$and$e ect anal"sis D& 1oint application desi#n =C%D& )& none o the above Data low dia#rams are used in5 %& structured anal"sis '& in ormation en#ineerin# C& cause$and$e ect anal"sis D& ob1ect oriented anal"sis )& none o the above :hich o the ollowin# is a model$driven! data$centered! but process$sensitive techni,ue to plan! anal"6e and desi#n in ormation s"stems; %& cause$and$e ect anal"sis '& in ormation en#ineerin# C& data low dia#rams D& ob1ect oriented anal"sis )& none o the above % small$scale! incomplete! but workin# sample o a desired s"stem is5 %& a protot"pe '& a data$ low dia#ram C& an entit" relationship dia#ram D& a uni ied modelin# lan#ua#e dia#ram )& none o the above The application o s"stems anal"sis methods to the #oal o dramaticall" chan#in# and improvin# the undamental business processes o an or#ani6ation! independent o technolo#" is5 %& total ,ualit" mana#ement '& continuous process improvement C& cause$and$e ect anal"sis D& business process redesi#n )& none o the above :hich o the ollowin# is not part o the preliminar" investi#ation phase;5 %& list problems! opportunities and directives '& ne#otiate preliminar" pro1ect scope C& assess pro1ect worth D& propose candidate solutions )& all o the above are part o the preliminar" investi#ation phase % committee o e(ecutive business and s"stem mana#ers that studies and prioriti6es competin# pro1ect proposals to determine which pro1ects will return the most or an or#ani6ation! and should be approved is5 %& 1oint application committee '& 1oint re,uirements committee C& steerin# committee D& protot"pin# committee )& none o the above The problem anal"sis phase t"picall" includes which o the ollowin# tasks; %& stud" the problem domain '& anal"6e problems and opportunities C& establish s"stem improvement ob1ectives D& update the pro1ect plan )& all o the above :hich o the ollowin# phases de ines the business re,uirements or new s"stems; %& preliminar" investi#ation phase '& s"stems anal"sis phase C& re,uirements anal"sis phase D& decision anal"sis phase )& none o the above % description o activities and services that a s"stem must provide is %& non$ unctional re,uirement '& unctional re,uirement C& protot"pe D& ph"sical re,uirement )& none o the above % description o eatures! characteristics! and constraints that de ine a satis actor" s"stem! but are not re,uired in the initial version o the s"stem is known as5 %& non$ unctional re,uirement '& unctional re,uirement C& protot"pe D& ph"sical re,uirement

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)& none o the above :hich o the ollowin# depicts what a s"stem is or what it must do! not how it will do it; %& lo#ical models '& ph"sical models C& both lo#ical and ph"sical models D& uni orm models )& none o the above It is important to ocus on the lo#ical desi#n earl" in the s"stems li e c"cle because5 %& the pro1ect team will be more likel" to consider di erent! alternative technical solutions '& the pro1ect team will be more likel" to conceive and consider new and di erent wa"s to improve business processes C& the pro1ect team will be better able to separate business concerns rom technical solutions D& all o the statements are important reasons or lo#ical desi#n )& these statements better describe the concept o ph"sical desi#n :hich o the ollowin# phases identi ies candidate solutions! anal"6es them! and recommends a tar#et solution; %& preliminar" investi#ation phase '& s"stems anal"sis phase C& re,uirements anal"sis phase D& decision anal"sis phase )& none o the above Technical easibilit" asks the ollowin# ,uestion=s&5 %& Is the solution technicall" practical; Does the sta have the technical e(pertise to desi#n and build the s"stem; '& :ill the solution ul ill the users+ re,uirements; To what de#ree; Dow will the solution chan#e the users+ work environment; C& Is the solution cost$e ective; D& Can the solution be desi#ned and implemented within an acceptable time period; )& none o the above 9perational easibilit" asks the ollowin# ,uestion=s&5 %& Is the solution technicall" practical; Does the sta have the technical e(pertise to desi#n and build the s"stem; '& :ill the solution ul ill the users+ re,uirements; To what de#ree; Dow will the solution chan#e the users+ work environment; C& Is the solution cost$e ective; D& Can the solution be desi#ned and implemented within an acceptable time period; )& none o the above )conomic easibilit" asks the ollowin# ,uestion=s&5 %& Is the solution technicall" practical; Does the sta have the technical e(pertise to desi#n and build the s"stem; '& :ill the solution ul ill the users+ re,uirements; To what de#ree; Dow will the solution chan#e the users+ work environment; C& Is the solution cost$e ective; D& Can the solution be desi#ned and implemented within an acceptable time period; )& none o the above >chedule easibilit" asks the ollowin# ,uestion=s&5 %& Is the solution technicall" practical; Does the sta have the technical e(pertise to desi#n and build the s"stem; '& :ill the solution ul ill the users+ re,uirements; To what de#ree; Dow will the solution chan#e the users+ work environment; C& Is the solution cost$e ective; D& Can the solution be desi#ned and implemented within an acceptable time period; )& none o the above The pro1ect plan needs to be updated durin# what phase o the s"stems development li e c"cle; %& preliminar" investi#ation phase '& s"stems anal"sis phase C& re,uirements anal"sis phase D& decision anal"sis phase )& all o the above