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DCT 1000/1200
Digital Consumer Terminal
Installation Manual
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The Digital Consumer Terminal (DCT) 1000/1200 is an analog/digital set-top terminal designed
to enable you to configure it to meet specific subscriber needs and upgrade it to meet the future
needs of emerging technologies. The base unit supports many configurations. This manual
provides instructions to install the DCT 1000/1200.
The DCT 1000/1200 operates in the same system with existing analog set-top terminal
products. Existing set-top terminals are not affected by the new data flowing from the system
to the DCT 1000/1200s.
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The General Instrument DCT 1000/1200 offers the following standard features:
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IR Blaster port
A/B In module
RF Bypass module
IR Blaster module
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Figure 1-1 illustrates front and rear views of the DCT 1000/1200:
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Introduction provides a product description, a list of related documentation, the technical helpline telephone
number, and the repair/return procedure.
Section 2
Overview describes the DCT 1000/1200 terminal and provides an overview of its use. This section also
identifies the front-panel displays and switches and describes the rear-panel features.
Section 3
Installation provides instructions on how to install the DCT 1000/1200 in a subscriber location and perform
operational tests.
Section 4
Adding a VCR or Stereo Component provides instructions on how to connect a VCR or stereo equipment to a
DCT 1000/1200 terminal.
Section 5
Adding the IR Blaster Option provides instructions on how to install the IR Blaster option for controlling VCR
recording through the DCT 1000/1200.
Appendix A
Appendix B
Appendix C
Appendix D
Abbreviations and
Acronyms
Prevue Interactive Program Guide provides instructions to check the operation of Prevue Interactive (an
optional interactive program guide). It also describes a few basic operations used to introduce your
subscribers to the guide.
StarSight Interactive Program Guide provides instructions to check the operation of StarSight Interactive
Program Guide (an optional interactive program guide). It also describes a few basic operations used to
introduce your subscribers to the guide.
The Abbreviations and Acronyms list contains the full spelling of the short forms used in this manual.
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Separate instruction manuals are available for associated components. Although these may be
useful, they are not necessary to install or operate the basic DCT 1000/1200:
XRC 110 Remote Control User Guide (for StarSight interactive program guide installations)
XRC 200 Remote Control User Guide (for Prevue interactive program guide installations)
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Before you begin using the DCT 1000/1200, familiarize yourself with the stylistic conventions
used in this manual:
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Before you begin working with this manual, familiarize yourself with the stylistic conventions
used in this manual:
SMALL CAPS
(asterisk)
Denotes silk screening on the equipment, typically representing front- and rear-panel controls, input/output
(I/O) connections, and LEDs
Indicates that several versions of the same model number exist and the information applies to all models;
when the information applies to a specific model, the complete model number is given
Italic type
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Displayed text
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If you need assistance while working with the DCT 1000/1200, call the General Instrument
Technical Response Center (TRC) at 1-888-GEN-INST (1-888-436-4678). The TRC is open
from 8:00 AM to 7:00 PM Eastern Time, Monday through Friday. When the TRC is closed,
emergency service only is available on a call-back basis.
When contacting the TRC from outside the United States, call the main switchboard number,
1-215-323-1000, and ask for extension 4200.
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If repair is necessary, call the General Instrument Repair Facility at 1-800-227-0450 for a
Return for Service Authorization (RSA) number before sending the unit. The RSA number
must be prominently displayed on all equipment cartons. The Repair Facility is open from 8:00
AM to 5:00 PM Central Time, Monday through Friday.
When calling from outside the United States, use the appropriate international access code,
and then call 52-891-40739 to contact the Repair Facility.
When shipping equipment for repair, follow these steps:
GI Communications
Attn: RSA #___________
4694 Coffee Port Road
Brownsville, TX 78521
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This section provides illustrations and tables showing the DCT 1000/1200 controls, displays
and connectors. Before you install the DCT 1000/1200, familiarize yourself with the various
controls and displays.
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Figure 2-1 illustrates the front-panel, which contains selection buttons, tuning buttons, various
displays, and the power switch:
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These controls are designed to provide a minimum, but functional, capability in the event that
the DCT 1000/1200 remote control is lost or is temporarily out of service. However, functions
such as those requiring a numeric entry are not available without a remote control.
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Figure 2-2 illustrates the rear panel of the DCT 1000/1200 which contains a switched power
outlet; connectors for video, audio, and RF cabling; data output connectors; and IR Blaster
output connectors:
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If a STARFONE or STARVUE II module is not installed in the rear panel, a protective plate
covers the opening in the rear panel reserved for the modules. Do not remove the protective
plate unless you are installing new hardware in the opening.
Table 2-2 describes each of the rear-panel features:
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Mini-phone jacks for connecting data output from the DCT 1000/1200
Left and right audio RCA jacks used for stereo audio output
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Optional RCA jacks for looping through audio from audio equipment
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The DCT 1000/1200 supports a variety of configurations to enable your company to offer
options tailored to the needs of individual subscribers. Figure 2-3 illustrates the options
available for the DCT 1000/1200:
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Table 2-3 describes the function of each of the options shown in Figure 2-3:
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Used in a dual cable system to receive both cables; verify the location of the A and B
connectors on your particular A/B In module (they may be reversed)
A/B In
Enables the cable signal to bypass the DCT 1000/1200 and go directly to a TV or VCR; before
installing an external RF Bypass module, verify that the DCT 1000/1200 does not have an
internal RF Bypass module
RF Bypass
Used in a dual cable system; enables the cable signal on the current side (A or B) to go directly
to a TV or VCR
STARFONE
Used in a two-way addressable system to send IPPV information to the DAC 6000 or other
controller through the return system
STARVUE II
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The basic DCT 1000/1200 uses the XRC 100 remote control. If your system offers an optional
IPG, you may need a different remote control; refer to Appendix C, Prevue Interactive
Program Guide, or Appendix D, StarSight Interactive Program Guide. To program the
remote control before use, refer to its user guide for instructions.
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Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Battery
access is located on the back of the remote control.
To install batteries in an XRC 100:
Place the batteries in the compartment; be careful to observe the correct polarity.
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This section provides step-by-step instructions for installing and cabling the DCT 1000/1200 in
the subscribers location. The cabling diagrams in this section include the following
configurations, both with and without the STARFONE and STARVUE II options:
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Standard cabling
If you are adding a VCR or stereo components to the configuration, see Section 4, Adding a
VCR or Stereo Component, for cabling suggestions.
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If the subscriber location requires an A/B In, RF Bypass, Dual A/B-RF Bypass module or a
STARFONE or STARVUE II module, install these options before beginning cabling.
Installation instructions are provided with these modules.
Look at the TV set or monitor to determine whether it is a standard TV or a composite
(baseband) monitor. Be certain you have the correct connecting cables.
Be certain you have the correct cables for audio connections.
Determine whether you are going to connect a VCR to the DCT 1000/1200 so that you can
select the cabling diagram that includes a VCR.
After completing the installation, place the DCT 1000/1200 on a smooth, flat surface with no
obstructions to interfere with the airflow over, under, or around the DCT 1000/1200. Tell the
subscriber not to place anything on top of the unit.
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Locate the correct cabling diagram on the following pages that provide:
For a conventional TV, use a 75-ohm coaxial cable with F-type connectors to connect
the TO TV/VCR connector directly to the input of the TV or through a matching
transformer to the 300-ohm input of the TV.
For a monitor, use a cable with an RCA connector to connect the VIDEO connector to the
monitor.
Perform the basic operational check in this section after you install the DCT 1000/1200.
Check the troubleshooting suggestions in this section if you have a problem with the
operational check.
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Figure 3-2 illustrates the wiring diagram for the DCT 1000/1200 when it has a telephone
return modem:
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Figure 3-3 illustrates the wiring diagram for the DCT 1000/1200 when it has an RF return
modem:
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The A/B In module is commonly used in dual-cable systems. Figure 3-4 illustrates a standard
configuration that uses an A/B In module:
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Figure 3-5 illustrates a DCT 1000/1200 that is equipped with a STARFONE module:
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Figure 3-6 illustrates a DCT 1000/1200 with a STARVUE II module when the return is on
Cable A:
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Figure 3-7 illustrates a DCT 1000/1200 with a STARVUE II module when the return is on
Cable B:
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The Dual A/B-RF Bypass module is commonly used in dual-cable systems. Figure 3-8
illustrates a standard configuration that uses a Dual A/B-RF Bypass module:
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Figure 3-10 illustrates a DCT 1000/1200 with a STARVUE II module when the return is on
Cable A:
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Figure 3-11 illustrates a DCT 1000/1200 with a STARVUE II module when the return is on
Cable B:
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The operational check tests the communication link between the remote control and the
DCT 1000/1200. Table 3-1 lists the features and the procedures to verify the DCT 1000/1200
response to remote control commands:
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Power on
Channel Selection
Scan through the channels using the CHANNEL keys on the DCT 1000/1200 and the CHAN keys on the
remote control.
Tune to several channels by entering the channel number with the numeric keys on the remote control.
Volume Control
Use the TV volume control to adjust the sound volume to a moderate level.
Press VOL on the remote control to increase the volume to its upper limit, lowest level, and to a
comfortable level.
Press MUTE to turn the sound completely off. Press MUTE again to restore the sound.
If the DCT 1000/1200 does not operate properly, refer to Troubleshooting in this section.
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Press and release operation keys one at a time, firmly and deliberately.
Aim the remote control directly at the DCT 1000/1200, not the TV or VCR. Be sure that no
obstructions are between the remote control and the DCT 1000/1200.
Be certain that the TV set is tuned to the output channel of the DCT 1000/1200
(channel 3 or 4).
If the channels can be changed with the DCT 1000/1200 front-panel buttons but not with the
remote control keys, the problem can be that the remote control battery is weak or the
DCT 1000/1200 is not initialized correctly.
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Depending on the options in the DCT 1000/1200 and the equipment attached to it, you can use
numerous methods to connect a VCR or stereo equipment. This section describes a few of the
standard configurations.
6WDQGDUG9&5&DEOLQJ'LDJUDP
Figure 4-1 illustrates the configuration which enables recording of the channel being viewed:
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6WDQGDUG9&5FDEOLQJ
'&7,QVWDOODWLRQ0DQXDO
$ G G L Q J D 9 & 5 R U 6 W H U H R & R P S R Q H Q W
5)%\SDVV6ZLWFK9&5&DEOLQJ'LDJUDPV
Proper operation of the RF Bypass feature requires special configuration in the control system
and in the EPG settings.
Figure 4-2 illustrates the cabling diagram that enables viewing an unscrambled analog channel
on a TV while recording another channel through the DCT 1000/1200:
)LJXUH
5)%\SDVVVZLWFKZLWK9&5
'&7,QVWDOODWLRQ0DQXDO
$ G G L Q J D 9 & 5 R U 6 W H U H R & R P S R Q H Q W
Figure 4-3 illustrates the cabling diagram that enables viewing an unscrambled analog channel
on a TV while recording another channel through the DCT 1000/1200:
)LJXUH
5)%\SDVVVZLWFKZLWK9&5DQG67$598(,,PRGXOH
'&7,QVWDOODWLRQ0DQXDO
$ G G L Q J D 9 & 5 R U 6 W H U H R & R P S R Q H Q W
Figure 4-4 illustrates the baseband audio and video outputs of the DCT 1000/1200 which are
available to connect to a VCR:
)LJXUH
&RPSRVLWH9&5FDEOLQJ
The VCR can be cabled to either a standard TV by an F-type connector or to a TV/monitor with
audio and video connectors.
'&7,QVWDOODWLRQ0DQXDO
$ G G L Q J D 9 & 5 R U 6 W H U H R & R P S R Q H Q W
6WHUHR6\VWHP&DEOLQJ'LDJUDP
Figure 4-5 illustrates how to connect auxiliary audio inputs on the DCT 1000/1200:
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6WHUHRV\VWHPFDEOLQJ
In this configuration, a subscribers CD player and VCR can be played through a stereo
receiver.
'&7,QVWDOODWLRQ0DQXDO
6HFWLRQ
$GGLQJWKH,5%ODVWHU2SWLRQ
The IR Blaster controls the VCR from the DCT 1000/1200. It consists of a low-power infra-red
transmitter attached to a six-foot cord and a mounting bracket. The mounting bracket is a clear
plastic holder that has a pad of adhesive tape that enables you to install the IR Blaster near the
VCR IR receiver. A mini-pin connector at the end of the cord connects the IR Blaster to the
DCT 1000/1200.
Figure 5-1 illustrates the IR transmitter installed in the mounting bracket:
)LJXUH
,5WUDQVPLWWHULQVWDOOHGLQPRXQWLQJEUDFNHW
Once installed, the IR Blaster is activated automatically through the interactive program
guide. Individual VCR codes are broadcast through the out-of-band data channel and are
updated periodically as new codes are added.
The procedure for installing the IR Blaster is described in the following paragraphs.
/RFDWLQJWKH,55HFHLYHURQWKH9&5
The IR receiver area is not visible on some VCRs. If you cannot see the area, you can locate it
using the following procedure:
Because the IR Blaster radiates in an area approximately 40 degrees wide, you do not need to
be precisely on target with the receiver. You may prefer to offset the location of the IR Blaster
transmitter so that it is less likely to interfere with operation of the VCR remote control.
'&7,QVWDOODWLRQ0DQXDO
$ G G L Q J W K H , 5 % O D V W H U 2 S W L R Q
,QVWDOOLQJWKH,5%ODVWHU
Fit the transmitter into the mounting bracket (refer to Figure 5-1).
Plug the mini-pin connector into the LOW POWER IR jack on the rear panel of the
DCT 1000/1200 rear panel:
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,5%ODVWHULQVWDOOHG
&KHFNLQJWKH,QVWDOODWLRQ
After the IR Blaster is located near the receiver, the VCR can be controlled through the
DCT 1000/1200. As a final check, operate the VCR using the remote control from various
positions in the room. If the IR Blaster is obstructing the IR receiver on the VCR, move it
slightly.
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6SHFLILFDWLRQV
Input frequency
Downloadable
Number of channels
Analog
Digital
Data carrier
QPSK-modulated carrier
Frequency
75.250 MHz
Bandwidth
1.5 MHz
Level
Video s/n
150 kHz
Return loss
Input
6 dB minimum
Output
8 dB minimum
Spurious output
Cross-modulation distortion
3 IRE
Output level
10 through 15 dBmV
Isolation (input/output)
70 dB minimum
Differential phase
10 degrees (maximum)
Scrambling method
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$
6SHFLILFDWLRQV
Message/barker capacity
Mechanical security
Humidity
ac voltage
Power dissipation
45 W at 115 Vac
Surge protection
Size
Weight
10 pounds
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$SSHQGL[%
'LDJQRVWLFV
This section describes the diagnostics designed to confirm proper installation of the
DCT 1000/1200. They include checking error states and signal integrity, as well as provisions
to identify the DCT 1000/1200 on the network and to verify communications with the headend.
The diagnostic information is displayed on the front-panel LEDs and the OSD.
For diagnostics provided in this appendix:
Because of hardware limitations, the out-of-band lock indicator is not accurate; it falsely
indicates locked.
Unless otherwise noted, all signal-level and quality indicators are based on a 0 to 100%
scale.
All screens are self-refreshing at a minimum rate of once every five seconds.
All sample displays are illustrative; actual data will differ from the examples.
$FFHVVLQJ'LDJQRVWLFV
Within two seconds, press SELECT. The DIAGNOSTICS main menu (Figure B-1) is
displayed on the OSD and G is displayed on the front-panel LEDs. The DCT 1000/1200
is now in diagnostic mode.
Press CURSOR <, CURSOR >, SELECT, or ENTER to execute the selected diagnostic.
To exit the diagnostic mode, press POWER. The DCT 1000/1200 exits the diagnostic mode
and automatically becomes operational.
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%
'LDJQRVWLFV
'LDJQRVWLFV0DLQ0HQX
26'
DIAGNOSTICS
01
GENERAL STATUS
02
OOB STATUS
03
IN BAND STATUS
04
IN BAND ERROR
05
UNIT ADDRESS
06
FIRMWARE VERSION
07
08
RENEWABLE SECURITY
09
UPSTREAM MODEM
10
11
MEMORY CONFIG
12
KEYBOARD/LED
Table B-1 provides a list of the keys and key functions for selecting diagnostics:
7DEOH%
2SHUDWLRQDONH\VZKHQXVLQJWKH',$*1267,&6PDLQPHQXRUVXEPHQXV
.H\
.H\IXQFWLRQZKHQRQWKH
.H\IXQFWLRQZKHQXVLQJD
',$*1267,&6PDLQPHQX
GLDJQRVWLF
CATV/POWER
CH/CUR +,
CURSOR UP
CH/CUR - ,
CURSOR DOWN
CURSOR RIGHT,
CURSOR LEFT,
SELECT,
ENTER
OTHER
No function
No function
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
6XPPDU\RI'LDJQRVWLFV
Table B-2 lists the LED and provides a description of each diagnostic. It also indicates whether
the diagnostic provides information on the LED/OSD:
7DEOH%
'LDJQRVWLF
/('
'LDJQRVWLF
/('
26'
d 01
d 02
d 03
d 04
d 05
Unit address
d 06
Firmware version
d 07
Decryptor status
d 08
d 09
d 10
d 11
Memory configuration
d 12
X
X
'&7,QVWDOODWLRQ0DQXDO
%
'LDJQRVWLFV
G'&7*HQHUDO6WDWXV
This diagnostic indicates the general status of the DCT 1000/1200. Figure B-2 illustrates the
LEDs, which alternate between the error code and the purchases count:
)LJXUH%
'&7JHQHUDOVWDWXV
/('
The purchases count is used by Customer Service Representatives (CSRs) to check returned
DCT 1000/1200 for uncollected purchases, which are used to close out a customers account.
The largest error code takes priority.
Figure B-3 illustrates the DCT 1000/1200 STATUS OSD, which displays the error code, a short
description of the error, the purchases count, and specific model information:
)LJXUH%
'&767$786
26'
E 00
NO ERROR
PURCHASES
10
MODEL NUMBER:
DCT 1134/1151/ACL
TUNER:
V860
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
(UURU&RGH
26'
&DXVH
5HPHG\
E 00*
NO ERROR
Not applicable
E 01*
NOT CONNECTED
Not applicable
E 02 through
E 07
E 08
POST ERROR
E 09
NVRAM
CORRUPTED
Not applicable
Not applicable
E 10
E 11
E 12 through
E 99
* E 00 and E 01 cannot be displayed while the DCT 1000/1200 is off. The other errors will display on the LEDs when the DCT 1000/1200 is off.
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
G436.2XWRI%DQG5HFHLYHU6WDWXV
This diagnostic indicates the status of the out-of-band control channel. Figure B-4 illustrates
the out-of-band status LED display:
)LJXUH%
2XWRIEDQGVWDWXV
/('
26'
OOB DIAGNOSTIC
DATA
EMM DATA
CARRIER LOCK
YES
Table B-4 lists the LED and OSD indications of whether the out-of-band receiver is locked to
the carrier (this indicator can falsely indicate locked):
7DEOH%
/('DQG26'LQGLFDWRUVIRURXWRIEDQGUHFHLYHUVWDWH
/('
26'
6WDWH
YES
Carrier locked
NO
Carrier unlocked
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
'DWD$FWLYLW\DQG(00'DWD$FWLYLW\,QGLFDWRUV
%
/('
Two LEDs indicate that a message is present. The indicators are cleared when you enter this
diagnostic and three seconds after receiving the last message. These indicators cover all packet
processors regardless of which stream they are monitoring. The OSD indicates that data has
been received with an *.
'DWD$FWLYLW\,QGLFDWRU
26'
The data activity indicator shows receipt of a message. This indicator covers all packet
processors regardless of which stream they are monitoring.
(00'DWD$FWLYLW\,QGLFDWRU
26'
Table B-5 lists how the EMM data activity indicator shows when the DCT 1000/1200 is
receiving a message on the EMM stream:
7DEOH%
2XWRIEDQG(00GDWDDFWLYLW\LQGLFDWRU
/('DQG26'
/('
26'
6WDWXV
off
Blank
No data received
on
Data received
The DCT 1000/1200 can receive only six PIDs at one time. Data can be present on the
out-of-band multiplex on PIDs that the DCT is not receiving.
G,Q%DQG5HFHLYHU6WDWXV
The DCT 1000/1200 displays the in-band digital diagnostics for the last attempted channel
tune. If no digital carrier is present, these diagnostics indicate that the carrier is not locked.
Figure B-6 illustrates the in-band receiver digital status as shown on the LED:
)LJXUH%
'LJLWDOVWDWXV
/('
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
26'
IN-BAND DIAGNOSTIC
DATA
EMM DATA
CARRIER LOCK
YES
PCR LOCK
YES
SNR
47
ssss
AGC
23
ssss
&DUULHU/RFN
/('DQG26'
This diagnostic indicates that the digital in-band receiver is locked to the carrier.
Table B-6 lists the LED and OSD indications:
7DEOH%
,QEDQGFDUULHUORFN
/('DQG26'
/('
26'
6WDWXV
YES
Carrier locked
NO
Carrier unlocked
Analog
Analog channel
,QEDQG'DWD$FWLYLW\,QGLFDWRU
/('DQG26'
The in-band data activity indicator lights when the DCT 1000/1200 is receiving a message. The
indicator is clear when you enter this diagnostic and three seconds after receiving the last
message. The indicator covers all packet processors regardless of which stream they are
monitoring.
Table B-7 lists the LED and OSD indications:
7DEOH%
,QEDQGGDWDDFWLYLW\
/('
26'
6WDWXV
off
blank
No data received
on
Data received
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'LDJQRVWLFV
(00'DWD$FWLYLW\,QGLFDWRU
%
/('DQG26'
The EMM data activity indicator lights when the DCT 1000/1200 is receiving a message on the
EMM stream. The indicator is clear when entering this diagnostic and three seconds after
receiving the last message.
Table B-8 lists the LED and OSD indications:
7DEOH%
(00GDWDDFWLYLW\LQGLFDWRU
/('DQG26'
/('
26'
6WDWXV
off
blank
No data received
on
Data received
3&5/RFN
26'2QO\
The PCR lock indicates that the DCT 1000/1200 has a program-clock-reference lock with the
current digital datastream.
6LJQDO7R1RLVH5DWLR615DQG$XWRPDWLF*DLQ&RQWURO$*&
26'2QO\
The SNR displayed on the OSD is a rough estimate of the carrier signal-to-noise ratio. The
SNR displayed is really a measure of the QAM cluster variance, which is proportional to the
signal-to-noise ratio.
The AGC value roughly indicates the received signal level.
Analog channels display DQDORJ for carrier lock. The SNR and AGC display a number for the
numeric value and blank for the ssss text.
A blank display indicates that the digital section of the DCT is still in the initial state. If this
occurs, check diagnostic d07.
Table B-9 lists the SNR and AGC indicators for the OSD:
7DEOH%
615DQG$*&LQGLFDWRUV
9DOXHVIRU
26'RQO\
0HDQLQJ
615DQG
$*&
VVVV
GOOD
Good value
FAIR
BAD
Unusable signal
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G4$05HFHLYHU6WDWXV
The error count represents the number of uncorrectable errors in the digital multiplex. The
QAM receiver must be locked to the signal before errors can be detected. A four-digit value of
displayed on the LED indicates that there are no uncorrectable errors. The display shows
the short-term error count and is updated every five seconds. The maximum count is 9999.
The long-term error count is a sum of the errors occurring over the last 24 hours of
DCT 1000/1200 operation. This data is maintained between channel changes and power cycles.
This count is reset every 24 hours of DCT 1000/1200 operation. The maximum is 9999 counts.
Figure B-8 shows the receiver status error count on the LEDs:
)LJXUH%
,QEDQGUHFHLYHUVWDWXVHUURUFRXQWVKRUWWHUP/('V
When there is no carrier lock, the LEDs display four dashes ().
Figure B-9 shows the receiver status error count on the IN-BAND RCVR STATUS OSD:
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,1%$1'5&9567$78626'
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
G8QLW$GGUHVV
This diagnostic displays the 16-digit (40-bit) unit address of the DCT 1000/1200. It displays in
five parts on the four-section LED. The address display stays on each section for five seconds.
The location of the dash in each of the five displays is unique. Figure B-10 shows the LED for
unit address 123-45678-90123-456:
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8QLWDGGUHVV/('
'&7,QVWDOODWLRQ0DQXDO
%
'LDJQRVWLFV
On the unit address OSD, the unit, network, and TV PassCard (TvPC) addresses are in decimal
form (13 address digits and three check digits). Figure B-11 illustrates the unit address on the
DCT 1000/1200 UNIT ADDRESS OSD:
)LJXUH%
'&781,7$''5(6626'
255.255
255.255
255.255
nnnn
255.255
255.255
255.255
255.255
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%
G)LUPZDUH9HUVLRQ
This diagnostic displays the Dena firmware version. Figure B-12 illustrates that the LEDs
alternate between displaying the firmware version number and the characters dEnA:
)LJXUH%
'HQDILUPZDUHYHUVLRQ/('V
The Dena firmware version OSD displays the Dena firmware revision number, build date,
CMLBK firmware version number, and TSODA firmware version number. Figure B-13
illustrates the Dena firmware version on the FIRMWARE VERSION OSD:
)LJXUH%
),50:$5(9(56,2126'
FIRMWARE VERSION
12.34
May 14, 1997
08:13:54
TSODA
CMLBK
t14
0307
'&7,QVWDOODWLRQ0DQXDO
%
'LDJQRVWLFV
G&XUUHQW&KDQQHO6WDWXV
This diagnostic gives the instantaneous status of the last attempted channel tune on the inband tuner. The status shows channel type, acquisition state, purchasable information, preview
information, and parental control information. Figure B-14 illustrates the current channel
status display on the LEDs:
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&XUUHQWFKDQQHOVWDWXV/('V
The Type field indicates whether the current channel is analog or digital.
The Parental control field indicates whether the current channel is parentally controlled.
The Purchased field indicates that the program has been bought.
The ddd Connected field indicates whether the DCT is connected or disconnected. If the
value is connected, the program is viewable.
The Preview field indicates that the program is in the free preview state.
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%
Figure B-15 illustrates the current channel status display for analog channels on the
CURRENT CHANNEL STATUS OSD:
)LJXUH%
&855(17&+$11(/67$78626'DQDORJ
ANALOG
STATUS
ccccc
ddd CONNECTED
PARENT CONTROL
YES
385&+$6$%/(
385&+$6('
35(9,(:
<(6
<(6
<(6
Figure B-16 illustrates the current channel status display for digital channels on the
CURRENT CHANNEL STATUS OSD:
)LJXUH%
&855(17&+$11(/67$78626'GLJLWDO
DIGITAL
STATUS
ccccc
aaa bb
ddd CONNECTED
PARENT CONTROL
YES
385&+$6$%/(
385&+$6('
35(9,(:
<(6
<(6
<(6
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
/('&KDQQHO7\SHV
/('DQG26'
VW/('
26'
0HDQLQJ
Analog
Analog channel
Digital
Digital channel
$FTXLVLWLRQ6WDWHV
QG/('
6WDWH
Not connected
3XUFKDVDEOH,QGLFDWRU
/('DQG26'
/('DQG26'
/('
26'
0HDQLQJ
off
NO
on
YES
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
3UHYLHZ,QGLFDWRU
%
/('DQG26'
/('DQG26'
/('
26'
0HDQLQJ
off
NO
on
YES
Channel is in preview
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&XUUHQWFKDQQHOVWDWXV
26'ILHOGV
26'
26'ILHOGV
6WDWH
YDULDEOHV
aaa
Analog blank
For digital only:
n
n
ENC encrypted
UNE unencrypted
bb
ccccc
ddd
blank Connected
NOT Not connected
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'LDJQRVWLFV
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The renewable security system returns the current status of the TvPC. This includes whether
the TvPC is required, the mode, status, and version.
Figure B-17 illustrates the renewable security status LED:
)LJXUH%
5HQHZDEOHVHFXULW\VWDWXV/('V
Figure B-18 illustrates the renewable security status display on the RENEWABLE SECURITY
OSD:
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5(1(:$%/(6(&85,7<
26'
RENEWABLE SECURITY
SYSTEM STATUS
TvPC NOT REQUIRED
CRYPTO:
STAND ALONE
STATUS:
00
VERSION:
00
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%
7Y3&5HTXLUHG
'LDJQRVWLFV
/('DQG26'
Table B-15 shows how the LED and OSD indicate whether further operation of the DCT
requires the TvPC:
7DEOH%
7Y3&UHTXLUHG
/('
26'
6WDWXV
NOT REQUIRED
IS REQUIRED
TvPC is required
&XUUHQW0RGH
Table B-16 lists the current mode as displayed on the LED and the OSD:
7DEOH%
&XUUHQWPRGH
/('
26'
6WDWXV
STAND ALONE
Stand alone
SUPPORT
Support
NOT MATED
Not mated
7Y3&6WDWXV
Table B-17 shows the TvPC status as displayed on the LED and the OSD:
7DEOH%
7Y3&VWDWXV
/('DQG26'
6WDWXV
00
OK
01
02
TvPC required
03
04
05
0a
0b
0C
0d
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
G8SVWUHDP0RGHP6WDWXV
These diagnostics display the appropriate set of STARFONE (telephone) or STARVUE II (RF)
modem information based on the module installed in the DCT 1000/1200.
67$598(,,5)'LDJQRVWLFV
This diagnostic shows the status and operating parameters for the STARVUE II module.
Figure B-19 illustrates the STARVUE II diagnostics LEDs:
)LJXUH%
67$598(,,GLDJQRVWLFV/('V
STARVUE II DIAGNOSTICS
STATUS
FREQUENCY
9.0 MHz
LEVEL
34
IPPV
DISABLED
The Level field on the STARVUE II DIAGNOSTICS OSD indicates the approximate value of
the power of the STARVUE II transmitter in dBmV. The accuracy of the power value on the
diagnostic screen and the actual power of the STARVUE II module is 5 dBmV.
'&7,QVWDOODWLRQ0DQXDO
%
'LDJQRVWLFV
/('DQG26'
,QGLFDWRU
Idle
Transmitting
Table B-19 shows how the LED and OSD indicate the IPPV status:
7DEOH%
67$598(,,,339VWDWXV
/('
26'
0RGH
on
ENABLED
IPPV enabled
flashing
UNSENT ##
off
DISABLED
IPPV disabled
This diagnostic shows the status and operating parameters for the STARFONE module.
Figure B-21 illustrate the STARFONE LED diagnostics:
)LJXUH%
67$5)21(GLDJQRVWLFV/('V
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
STARFONE DIAGNOSTICS
STATUS
CARRIER
BAUD
300
PARAMETERS
NOT SET
20 DIGIT PH#1
20 digit PH #1
20 DIGIT PH#2
20 digit PH #2
VW'LJLW
QG'LJLW
0HDQLQJ
Dialing
Communicating, receiving
Communicating, transmitting
Communicating, idle
'&7,QVWDOODWLRQ0DQXDO
%
'LDJQRVWLFV
0RGH
6WDWXV
Normal hang-up
Answer time-out
Phone ringing
Carrier loss
Line in use
Errors (data)
Parameters invalid
Data timeout
/('
26'
0RGH
on
ENABLED
IPPV enabled
flashing
UNSENT
off
DISABLED
IPPV disabled
/('
26'
0RGH
300
300 Baud
/('
26'
0RGH
NOT SET
P (flashing)
NOT VALID
P (solid)
SET
Telephone parameters OK
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
G$SSOLFDWLRQ&RGH0RGXOHV
This diagnostic displays the currently downloaded code modules. This can be a multipage
display. Press SELECT to display additional pages. The LEDs show the downloaded status.
Figure B-23 illustrates the application code module LEDs:
)LJXUH%
$SSOLFDWLRQFRGHPRGXOH/('V
Figure B-24 illustrates the application code module APP. CODE MODULES OSD:
)LJXUH%
$33&2'(02'8/(626'
456
appl_______
MODULE
VER
STATUS
DCT_ROM
01.00
DISABLD
dct_plat
01.00
ENABLED
appl_____
2.00
DOWNLD
'&7,QVWDOODWLRQ0DQXDO
%
'LDJQRVWLFV
Table B-25 lists the mode for the first LED that indicates the current status of the downloader:
7DEOH%
)LUVW/('LQGLFDWLQJFXUUHQWVWDWXVRIGRZQORDGHU
)LUVW/('
0RGH
Download in progress
The LED diagnostic indicates the current status of the downloader. The download data
received indicator lights when data is received and stays lit for three seconds after the last data
packet is received. The download packet counter counts down toward zero, indicating the
remaining packets of the current module to be received. This counter will initially be blank,
and after segment zero is received it shows the remaining packets. The data received indicator
may be lit even if no additional packets are stored.
G0HPRU\6WDWXV
The memory-free value is the sum of all free memory. This free memory is not necessarily in
one free block. Figure B-25 illustrates the MEMORY STATUS OSD:
)LJXUH%
0(025<67$78626'
MEMORY STATUS
APPLICATION
NVMEM
384 K
DRAM
768 K
PLATFORM
ROM
512 K
DRAM
1024 K
DPRAM
256 K
FLASH
512 K
There is no LED for this diagnostic. The format of the OSD depends on the installed memory
types.
'&7,QVWDOODWLRQ0DQXDO
'LDJQRVWLFV
%
G.H\ERDUGDQG/(''LDJQRVWLF
This diagnostic is used to verify the functionality of the LEDs and front-panel push buttons.
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This LED diagnostic indicates the currently pressed button. One segment on each row is lit
corresponding to the front-panel key.
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Each character is highlighted while the front panel key is held. You must enter an IR input to
exit this diagnostic. Press any button on the remote control to display the main menu.
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The DCT 1000/1200 supports the Prevue interactive program guide (IPG). If your cable
company offers this service, this section will help you get the Prevue IPG up and running for
your subscriber. It also describes a few basic operations to help you introduce the subscriber to
the Prevue IPG.
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Figure C-1 illustrates the XRC 200 remote control that is used when operating the Prevue IPG
with the DCT 1000/1200:
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The XRC 200 may require programming before use; refer to its user guide for programming
instructions.
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Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Battery
access is located on the back of the remote control.
To install batteries in an XRC 200 unit:
Place the batteries in the compartment, being careful to observe the correct polarity.
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Typically, after pressing a key to enter a screen or mode, such as Menu, Info, Fav, or Help,
pressing the same key again exits that screen or mode.
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After the DCT 1000/1200 is installed, it takes approximately five to 15 minutes for the Prevue
IPG to become functional and provide listings for the current hour. Inform the subscriber that
it takes approximately 60 minutes to receive the listing information for the next 36 hours. The
download time varies on different systems.
To check the Prevue IPG status, press MENU on the remote control. If the Prevue IPG has not
yet received sufficient data, the screen shown in Figure C-2 is displayed:
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While the Notice screen is displayed, press MENU again; the SETUP screen shown in Figure C-3
is displayed:
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Highlight Digital Terminal and then press OK. The DIGITAL TERMINAL SETUP screen
shown in Figure C-4 is displayed:
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Highlight the Review Configuration selection and then press the arrow key to display the
CONFIGURATION screen shown in Figure C-5:
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The number in the column to the right of the word Message should constantly change,
indicating that the DCT 1000/1200 is successfully receiving data. If the number is not
changing, the DCT 1000/1200 is not functioning properly.
After confirming that the Prevue IPG is functioning properly, press EXIT to return to television
viewing.
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After the Prevue IPG has received enough data to display the Navigator screen, you can
configure the IPG to suit the subscribers needs.
To configure the IPG and/or demonstrate some of the IPGs key features:
Press MENU.
Highlight Setup in the Viewer Services section of the Navigator and then press OK. The
SETUP screen illustrated in Figure C-6 is displayed:
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Highlight Prevue Interactive and then press OK. The PREVUE INTERACTIVE SETUP
screen illustrated in Figure C-7 is displayed:
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Point out to the subscriber the following information about using the Prevue IPG. Remind the
subscriber to press HELP at any time to learn more about the screen that is currently displayed.
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The Flip bar appears each time you change the channel, indicating which channel is tuned in
and the name of the program currently on even during commercials. The Flip bar disappears
after five seconds. To make the Flip bar appear or disappear on command, press OK.
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You can press any of the four directional arrows while watching television to enter Browse
mode. While in Browse, press the or arrows to see what is on other channels without
leaving what you are watching.
Press OK to tune to a channel seen by browsing. Press the and arrows to see what is on
at other times. To watch something that comes on later, press OK to set a reminder. Press EXIT
to exit Browse mode.
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You can press MENU to view the Navigator. Within the Prevue Interactive section, you will see
six different ways that program listings are organized: Time, Channel, Title, Movies, Sports,
and Children. To access a listing menu, highlight it and then press OK.
Within each menu, you can:
Highlight a program that is on later, press OK, and set a reminder for it
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Highlight the program title from within the PPV menu or from any of the listing menus
and then press OK. You can also purchase a PPV program by flipping or browsing to the
channel.
Highlight Confirm (or enter the four-digit purchase code if you have one set) and then
press OK.
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A yellow envelope in the upper-right-hand corner of the screen indicates that there is a
message. To read the message:
Highlight Messages IN the Viewer Services section of the Navigator and then press OK.
After reading the message, highlight Keep or Delete and then press OK.
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Parental control enables you to restrict viewing of certain programs based on its MPAA rating,
the channel it is on, or its title. To set a parental control lock:
Highlight Parental Control in the Viewer Services section of the Navigator and then press
OK. You can also press LOCK while watching a program or while highlighting a program
name in any of the listing menus.
To set a lock, highlight the desired rating, channel, or title, and then press OK.
To remove a lock, highlight the locked criteria and then press OK.
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Highlight Favorites in the Viewer Services section of the Navigator and then press OK.
Highlight By Number to organize the list of channels numerically or By Name to organize
them alphabetically.
Highlight a channel and then press FAV to include/exclude it in the favorite channel list.
While watching television, press FAV to turn Favorite Channel mode on. Now you will flip
through only the channels designated as favorites and see only your favorite channels in
the listing menus. To turn Favorite Channel mode off and see all channels, press FAV again.
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Press HELP on the remote control to display helpful information pertaining to the portion of the
IPG currently in use. To exit Help, press HELP again.
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The DCT 1000/1200 supports the StarSight IPG. If your company offers this service, this
section helps you get the StarSight features up and running for the subscriber. It also describes
a few basic features to help you introduce the subscriber to the StarSight IPG.
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To operate the StarSight IPG, the DCT 1000/1200 uses the XRC 110 remote control illustrated
in Figure D-1:
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The XRC 110 may require programming before use; refer to its user guide for programming
instructions.
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Before using the remote control, you or must install two AA (1.5 V) alkaline batteries. Battery
access is located on the back of the remote control.
To install batteries in an XRC 110:
Place the batteries in the compartment; be careful to observe the correct polarity.
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The following checklist can be used to show subscribers which StarSight features apply to their
system. A checkmark indicates a standard feature. A box indicates an optional feature. Check
the boxes that apply to your subscribers system.
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Parental Control
Use passwords to limit TV viewing by time, channel, rating and content; limit TV
purchasing by cost
Theme Guide
Theme
Subcategories
Channel Guide
Grazing Titles
Browsing Titles
Displays program information pop-up window for other channels without leaving
channel currently being watched
Recording
Enables current and future recording (once, daily, weekly) with recording log
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Favorite Channels
Enable subscriber to select favorite channels; pressing the FAV button on the
remote control cycles through the list
Select/Deselect
Channels
Change Channel
Order
Enable subscriber to change the order in which the channels appear on the IPG
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After the DCT 1000/1200 has been successfully installed, StarSight automatically collects
program information for approximately 10 minutes.
After StarSight has collected the program information, perform the tasks listed in the following
four subsections. The subscriber should be present when you perform these tasks so you can
demonstrate how to customize the guide to suit his or her needs.
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The subscriber receives StarSight program information daily. The DCT 1000/1200 was set at
the factory to collect program information between 4:00 AM and 4:30 AM. It is a good idea to
select a time when the subscriber is seldom watching TV. To select an alternative time period
to collect information:
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You can control where the StarSight IPG is displayed on the TV screen. To adjust the display
position:
Highlight Control TV Viewing and then press SELECT to display the list of options.
Highlight Adjust Display Position and then press SELECT to display the control screen.
When the subscriber is satisfied with the IPG position, press EXIT twice to resume
watching TV.
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Highlight Control TV Viewing and then press SELECT to display the list of options.
Highlight Set Menus Over Video and then press SELECT to display the control screen.
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StarSight can record current and be set to record future programs on the VCR. To set up the
VCR:
Using the number pad on the TV remote control, tune the TV to the channel (usually
channel 3 or 4) that enables you to watch cable TV.
Press MENU on your XRC 110 remote control to display the Main Menu.
Insert a blank videotape in the VCR, be sure that the VCR is turned off, and then press
SELECT.
Highlight the VCR brand from the VCR list and then press SELECT. To find the correct VCR
code, StarSight tries to turn the VCR on and off, tune the VCR to another channel and back
again, and start and stop a VCR recording.
Press SELECT to start the tests. Follow the instructions at the bottom of the screen.
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All functions are controlled with the remote control in Cable mode. Be sure that the CABLE
key light on the remote control blinks when you press keys; the TV, VCR, and AUX key lights
should not blink.
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Point out to the subscriber the following information about using StarSight IPG. Remind the
subscriber to refer to the StarSight Reference Manual or the StarSight Quick Reference Card.
Features marked with an asterisk (*) are cable-operator-configurable features.
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The Grazing Title pop-up window appears automatically each time you change the channel and
is closed after five seconds. For additional information about the program, press INFO while the
pop-up window is displayed. To make the pop-up window close, press INFO again.
To stop program information pop-up windows from displaying when you change channels:
Highlight Control TV Viewing and then press SELECT to display the list of options.
Highlight Channel Information Pop-up and press SELECT to display the control screen.
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Press or to see what is on other channels without leaving the program that you are
watching. The current program continues on-screen, but a pop-up window is displayed that
shows the title of the program on the next or previous channel.
For additional information about the program, press INFO while the pop-up window is
displayed.
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The subscriber can create a password to restrict TV viewing by channel, rating and content, or
time period. The subscriber can also create a password to set spending limits for PPV
programs. To set up a password:
Highlight Create Parental Password or Create Purchase Password and then press SELECT.
Enter the new password on the Create Parental/Purchase Password screen and then press
SELECT.
Enter the password again. (If you make a mistake while entering the password, press
CANCEL.)
Press SELECT and then press EXIT to continue watching TV.
The subscriber can now use the password to set up parental locks. If the subscriber forgets the
password, he or she can call customer service to have the DCT 1000/1200 cleared.
If you have set a purchase password, enter the password and then press SELECT. If you
have not set a purchase password, a Set Up Passwords pop-up window is displayed. Press
SELECT to create a password and then follow the on-screen instructions.
Press to enter an IPPV spending limit. Each time that you press the right arrow, one
dollar is added to the limit. To reduce the dollar amount, press . To clear the limit, press
CANCEL.
Press EXIT to continue watching TV.
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Highlight the program that you want to purchase from one of the StarSight IPGs and then
press SELECT.
Press SELECT to purchase the program. If the program is on and it is past the
purchasability window, you cannot purchase the program.
Press SELECT again to confirm the purchase.
The subscriber can purchase PPV programs ahead of time using the StarSight IPG. If an IPPV
spending limit has been set, a password is not required until the limit is reached.
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In each IPG:
Press and hold down SELECT for a short time to display a menu of other options.
Press DAY or DAY to display different days for the same time.
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Press GUIDE.
Press , , , to move the highlight bar around in the grid. Figure D-2 illustrates the
grid:
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To move directly to another time block, press the hour number on the remote number
keypad and then press the or arrow. (For example, press 10 and then to see what is
on at 10:00.)
Press INFO to display an information pop-up window about the program that is highlighted.
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Press GUIDE to display the channel guide. Figure D-3 illustrates the channel guide:
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Press THEME to display the SEARCH BY THEME menu. Figure D-4 illustrates the
SEARCH BY THEME menu:
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To record a current or future program on the VCR, first be sure that you have completed the
VCR set up so the DCT 1000/1200 can control it. Then, using the StarSight one-button record
feature:
Insert a blank tape into the VCR and be sure that the VCR is turned off.
Highlight the program you want to record from one of the StarSight IPG or tune to the
program on TV.
Press REC.
or ONCE A WEEK.
To cancel a current recording, press CANCEL and then press SELECT to confirm the cancellation.
To cancel a scheduled recording, highlight the program on the grid, press CANCEL and then
press SELECT.
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To review and revise the list of programs the subscriber has set up to record, purchase, or tune:
Press LIST to review the scheduled events. (The Scheduled Events list can hold
approximately 30 events.)
Press CANCEL and then SELECT to cancel a highlighted event. If it is a future PPV event, the
subscriber is not be charged for the program unless it is beyond the cancellation period.
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To customize the StarSight IPG to eliminate seldom-watched channels and display only those
the subscriber is likely to view:
Highlight Select Channels and then press SELECT to display a list of all channels.
To reselect a channel, highlight the channel once again and then press SELECT. The deselected
symbol disappears, and the channel is again selected.
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You can customize the order in which channels are listed in the StarSight IPG. The channels
also appear in this order when the you scan up and down from one channel to the next.
Highlight Change Channel Order and then press SELECT to display the channel list.
Press , , , to highlight the channel that you want to move and press SELECT. An
arrow symbol appears to the left of the channel indicating that it is ready to be moved.
Press , , , to move the highlighted channel to the new location and press SELECT to
insert the channel where it has been relocated.
Repeat steps 3 and 4 until the channels are listed in the order you prefer.
To reset channels to the original order, use to highlight the RESET box to the left of the
Change Channel Order screen and then press SELECT.
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By designating certain channels as favorite channels, you can tune quickly and directly to
those watched frequently and bypass the others, simply by pressing a key. To set up favorite
channels:
Highlight Favorite Channels and then press SELECT to display a list of channels.
Press , , , to highlight the channel you want to identify as a favorite channel and
then press SELECT. A yellow star indicates that the channel has been selected; it also
appears in all StarSight guide screens. Repeat steps two and three for all favorite channels.
If you change your mind, just highlight the channel again and press SELECT. The yellow
star disappears. While watching TV you can now press FAV to tune through your favorite
channels list.
Press MENU to display the Set Up the Channels menu.
You can also designate a channel on the StarSight guide as a favorite channel. Use the
Action pop-up window to highlight Make Favorite and then press SELECT.
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Use this table to help correct problems that can occur after installation:
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Unplug the power to the DCT 1000/1200 and plug in the unit again. Wait for the
DCT 1000/1200 to collect the data.
Turn the VCR off when you are not using it.
Be sure the IR Blaster is correctly placed.
Check the Scheduled Events List to see that programs are actually being scheduled for
recording. If no recordings are on the Scheduled Events List, be sure you are programming
future recordings correctly.
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on-screen display
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packet identifier
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