Types of E-Commerce

Part-3

Business-To-Consumer (Internet)
This is application of consumers use of merchants web store or website. It uses the facility of Internet. Customers can browse or order goods, services online at anytime and anywhere.

Business-To-Business (Intranet and Extranet)

The real power of e-commerce lies not in direct sales , but in integration of relationships among merchants, supplier for prompt, quality customer service. An Extranets is a shared intranet deploying ecommerce within the larger community of an organization, including its vendors, contractors, suppliers, and key customers.

Business-To-Business
Business-to-Business (B2B) Evolution Automated order entry systems started in 1970s Electronic Data Interchange (EDI) started in the 1970s Electronic Storefronts emerged in the 1990s Net Marketplaces emerged in the late 1990s Benefits of B2B E-Commerce Lower procurement administrative costs, Low-cost access to global suppliers Lower inventory investment due to price transparency/reduced response time Better product quality because of increased cooperation between buyers and sellers, especially during the product design and development

Supply Chain Management

Integrating the networking and communication infrastructure between business and suppliers to ensure having the right product in the right place, at the right time, at right price and in the right condition. It is an integral part of B2B. It transforms the way company deals with suppliers, partners and even customers. Goal is to improve efficiency and profitability Creating new opportunities for everyone involved

Supply Chain Management

It follows:
Collaboration among business partners Coordination of logistics for timely delivery Cooperation among businesses and suppliers to make sure orders and inquiries are filled correctly Connectivity through networking infrastructure to ensure speed and good response at all times.

Challenges:
Cost Time Understanding the technology

Supply chain Management

SCM is designed to improve organizational processes by optimizing the flow of goods, information, and services between buyers and suppliers in the value chain SCM employs powerful tools that allow companies to exchange information (inventory levels, sales trends, etc.) in an effort to reduce cycle times, to have quicker fulfillment of orders, to minimize excess inventory, and to improve customer service.

Business-Within-Business
Intranet is strictly a within company type information exchange. Benefits: Low development and maintenance cost. Environmental friendly as it is company specific. Availability and sharing of information. Timely current information. Quick and easy dissemination of information. It is not free, needs cost and regular maintenance to monitor reliability and integrity.

Example
Using a web browser, a regional manager of retail chain can inquire about the status of his or her regions quarterly sales. The query is sent to the company server dedicated to its intranet. To get such information, the system verifies the authenticity of the request and then transmits the requested information to the managers monitor via the company intranet. HRM dept. can use companys intranet to post employee handbooks, company policies, job openings, and state and government employee regulations. The company can also post white papers, spl announcements to all employees, corporate ph books, and online training courses.

Business-To-Government
Government market is strikingly similar to B2B. Most of the technology are directly usable. B2G networks provide a platform for businesses to bid on government opportunities Challenges:
Moving towards e-business is not easy. Process effectiveness could mean job cuts. Committing to technology means constant need of upgrades and additional cost.

Government-To-Consumer
It has done well than business to government. G2C is the communication link between a government and private individuals or residents. Such G2C communication most often refers to that which takes place through Information Communication Technologies (or ICTs), like direct mail. Eg: paying for speeding tickets and renewing ones driver license online has paid dividend to govt. agencies as well as govt.

Consumer-To-Consumer
Consumer-to-Consumer (C2C) (or citizen-to-citizen) ecommerce involves the electronically-facilitated transactions between consumers through some third party. A common example is the online auction, in which a consumer posts an item for sale and other consumers bid to purchase it; the third party generally charges a flat fee or commission. The sites are only intermediaries, just there to match consumers. They do not have to check quality of the products being offered.