I Master of Business Administration (MBA)

UWIC-

DEDICATION

This dissertation is dedicated to my loving parents, beloved wife and two children for their encouragement, support extend to me throughout the study program and especially during preparation of this dissertation.

DECLARATION This work is being submitted in partial fulfillment of the requirements for the degree of Master of Business Administration MBA! " #ro$ect Management and has not previously been accepted in substance for any degree and is not being concurrently submitted in candidature for any degree.

""""""""""""""""""""""""""" %ignature &ame of the %tudent' (haritha &.#. )andage *ndex &umber ' +,,,-./-" MT0,+0,1

Charitha N. P. Kandage (UWIC/MBA/MT/ !/ ")

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II Master of Business Administration (MBA)

UWIC-

CERTIFICATION OF SUPERVISOR * hereby recommended that this research dissertation has been completed by (hatha )andage , %tudent &o',,,-./- titled UNDERSTANDING THE IMPORATANCE OF PROJECT SPECIFIC HUMAN RESOURCE PLANNIG AND RELEVENT HUMAN RESOURCE PRACTICES FOR CROSS FUNCTIONAL PROJECT EXCELLENCE AT THE SPEED WATER SYSTEMS PVT LTD in a partial fulfillment of (ardiff Metropolitan 2niversity MBA "3,+3 conducted by *(BT %ri 4anka under my supervision. """""""""""""""""""""""""""""""""""""""" %ignature &ame of the %upervisor 8ate ' M5.%2&6%7 76TT*A5A(7(7* ' ,+0,-03,+3

ACKNOWLEDGEMENT * owe depth gratitude and a deep appreciation to my supervisor, Mr.%unesh 7ettiarachchi for timely help, excellence guidance, valuable input and advices to make this effort fruitful. * would like to express my especial thanks and sincere gratitude to the Managing 8irector Mr. &ishantha 8elgoda and all the departmental senior Managers of %peed water systems #9T 4td %pecially Mr.:.8.:omes, 7ead of 7uman 5esource 8epartment for the valuable information given. * wish to extend my gratitude to all talented panels of lectures of MBA program and to the academic staff of *(BT for their contribution, precious advice and guidance given during the period of studies. Also * like to convey my thanks to all non academic staff of *(BT including the library staff for their corporation extended during this period. * would like to thank all of employees in %peed ;ater %ystems who spend their valuable time in completing the questionnaire. <inally * would like to thank all my friends sharing their knowledge and providing words of encouragement at the times of difficulty.
Charitha N. P. Kandage (UWIC/MBA/MT/ !/ ") I#$! %&'%

III Master of Business Administration (MBA)

UWIC-

ABSTRACT The cross functional pro$ects are being composed as strategic drivers of the corporate strategy of %peed ;ater %ystems pvt! 4td. #eople brought together from varies departments with varied skills and experience as well as expose to varied cultural subsets ,supposed to work together to accomplished pro$ect oriented ob$ectives. Management is embraced pro$ect oriented leadership as a corporate life saver. But pro$ect environment is dynamic in nature= turbulent and high volatility is embedded characteristics. ;ithout considering the real essence beneath in the pro$ect atmosphere, organi>ations are still practicing compartmentali>ed authoritarian management and decision making style forcefully in pro$ect environment which no longer works and resulting undesired outcomes. By providing the right respect to the fact that pro$ect should be composed in more methodical framework in order to congruence with its unique nature. #ro$ect Manager and its team would play as a critical success factor of any kind of pro$ect excellence. 7ence study of importance of the #ro$ect oriented human resource practices including human resource plan, proper recruitment selection system and training and development as well as performance management principles are worthwhile to considered in order to having the researched importance of improving excellence in pro$ect activities. ;ith respect to the %peed ;ater %ystems pvt! 4td, paradigm shift towards pro$ect oriented leadership there are many setbacks has shown from the people who involved. 7ence the researcher carried out his research to examine the importance and relationship between 75# and its relevant 75 practices and its impact on the cross functional pro$ect performance parameters. Therefore the following study, the researcher will outline some of the connections between the concepts of #ro$ect 7uman 5esource involvements as well as pro$ect management and performance management concepts in the theoretical review.
Charitha N. P. Kandage (UWIC/MBA/MT/ !/ ") I#$! %&'%

IV Master of Business Administration (MBA)

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The researcher makes an attempt to conceptuali>e the research study on the basis of selected variables from the literature review and identified as most relevant to criteria of the research topic. The research methodology combines primary and secondary data .The research was carried out via field survey by a structures questionnaire comprising general questions such as demographics as well as structured -+ research questions. The questionnaires were distributed among random sample of ?/ pro$ect members. This primary data enables to draw conclusions and secondary data helps to formali>e the tailor"made solution at the end. After gathering the primary data from the respondents, the researcher presented the data through tables, charts and subsequently analy>ed them by using %#%% statistical software and found out there is prevailing strong positive relationship between 75# and #ro$ect #erformances. The researcher has recommended needing changes of the 7uman resource planning and its practices where it correctly fits to the organi>ation in the event of maximi>ing the pro$ect performances. The research has challenged the board of directors and senior managers and 7uman 5esource 8epartment to rethink their practices to 75 and #ro$ect Management and effective implementation of integrated human resource planning system. As the study indicated pro$ects are over whelmed with 75 malfunction which directly leads to the performance variables. As it proves, defined 75 planning mechanism would leverage pro$ect management technical phenomena to digest into the existing organi>ation culture, not only $ust doing pro$ect per se but also developing performance driven human resource value system.

Charitha N. P. Kandage (UWIC/MBA/MT/ !/ ")

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V Master of Business Administration (MBA)

UWIC-

TABLE OF CONTENTS
Page n ! 8edication 8eclaration (ertification of the supervisor Acknowledgement Abstract 4ist of illustrations 4ist of tables Abbreviations +.+ +.3 +.? +.+.B +./ +.1 +.D +.. +.+, +.++ CHAPTER " # INTRODUCTION (ompany @verview Background of the %tudy #roblem *dentification #roblem Austification #roblem %tatement 5esearch Cuestions @b$ective of %tudy %ignificance of the %tudy (onceptual <ramework of the study 7ypothesis 4imitations

3.+ 3.3 3.? 3.?.+ 3.?.3 3.3.-.+ 3.B 3./ 3./.+

CHAPTER $ %LITERATURE REVIEW *ntroduction 7uman 5esource Management ' @verview 7uman 5esource #lanning #ro$ect 7uman 5esource #lanning %taff Management #lan 5ecruitment #ro$ect 5ecruitment %election Training and 8evelopment #ro$ect Training and 8evelopment

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3./.3 3./.? 3./.3./.B 3.1 3.1.+ 3.1.3 3.1.? 3.D 3.D.+ 3.D.3 3.D.? 3.D.3.D.B 3.D./ 3.D.1 3.. 3...+ 3...3 3...? 3...3...B ?.+ ?.3 ?.3.+ ?.3.3 ?.3.? ?.? ?.?.B ?./ ?./.+ ?./.3 ?.1 ?.D ?.D.+ ?.D.3 ?..

@b$ective of #ro$ect training *nputs of #ro$ect Training Training and 8evelopment #rocess Types of training #erformance Management 8ealing with #oor #erformance #erformance Appraisal ;hat do you appraise #ro$ect #erformance %chedule #erformance %cope0Technical and Cuality #erformance Budget #erformance 75 #erformance Meeting the customer expectation #erformance *mprovement #erformance Measures ;hat is (ross <unctional #ro$ects #ro$ect Management #ro$ect %election ;hat is #ro$ect failure or terminal #ro$ect Management )nowledge Areas #ro$ect Monitoring CHAPTER & # METHODOLOGY *ntroduction 5esearch Methodology 5esearch <ramework 5esearch Approach 8eductive Approach for 6mpirical %tudies 5esearch design Method of 8ata (ollection %ources of 8ata %ampling Techniques #opulation %ample %tudy0survey design Measurement of variables 8emographic characteristics <orty @ne -+! statements build on eight variables Method of data analysis CHAPTER ' % DATA PRESENTATION AND ANALYSIS *ntroduction

-.+

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#resentation and Analysis of 8emographics of #ro$ect Members #resentation and Analysis of the responses for forty one statements, based on eight variables included in the Cuestionnaire. Measurement variable' 7uman 5esource #lanning E+! Measurement variable' %chedule #erformances F+! Measurement variable' 5ecruitment and %election E3! Measurement variable' #roductive0%atisfied ;orkforce F3! Measurement variable' Training and 8evelopment E?! Measurement variable' %cope and Cuality #erformance F?! Measurement variable' #erformance Management E-! Measurement variable' (ost #erformance F-! Analysis of hypotheses statements relevant to study 7ypothesis 9alidation E+'F+!' 7ypothesis 9alidation E3'F3!' 7ypothesis 9alidation E?'F?!' 7ypothesis 9alidation E-'F-!' CHAPTER ( % CONCLUSION AND RECOMMENDATIONS *ntroduction %ummary of findings with reasons identified by the researcher 5ecommendations %uggestions for future study REFERENSES ANNEXURE Cuestionnaire

-.?.+ -.?.3 -.?.? -.?.-.?.B -.?./ -.?.1 -.?.D -.-.-.+ -.-.3 -.-.? -.-.B.+ B.3 B.? B./., 1., *

LIST OF ILLUSTRATIONS
F)g*+e Na,e - ./e )00*1.+a.) n n ! Page n !

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VIII Master of Business Administration (MBA)

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+.+ 3.+ 3.3 3.? 3.3.B 3./ ?.+ ?.3 ?.? -.+ -.3 -.? -.-.B -./ -.1 -.D -.. -.+, -.++ -.+3 -.+? -.+-.+B -.+/ -.+1 -.+D -.+. -.3, -.3+ -.33 -.3? -.3-.3B -.3/ -.31 -.3D -.3. -.?, -.?+ -.?3 -.?? -.?-

(onceptual <ramework 7uman 5esource Management An @verview of the 75 #lanning #rocess #erformance 6valuating Tools #erformance Appraisal %ystem #erformance #lan *ntegrated #ro$ect #erformance *ntegrated Model 8eductive Approach for 6mpirical %tudies 5esearch 8esign <ield %urvey Method :ender 5epresentation (adre 8istribution Age 8istribution + &umber of 5esponses received for Cuestion &o' ? &umber of 5esponses received for Cuestion &o' +3 &umber of 5esponses received for Cuestion &o' ?? &umber of 5esponses received for Cuestion &o' +? &umber of 5esponses received for Cuestion &o' +&umber of 5esponses received for Cuestion &o' ?&umber of 5esponses received for Cuestion &o' ?B &umber of 5esponses received for Cuestion &o' ?/ &umber of 5esponses received for Cuestion &o' ?D &umber of 5esponses received for Cuestion &o' D &umber of 5esponses received for Cuestion &o' . &umber of 5esponses received for Cuestion &o' ?+ &umber of 5esponses received for Cuestion &o' ?3 &umber of 5esponses received for Cuestion &o' + &umber of 5esponses received for Cuestion &o' 3 &umber of 5esponses received for Cuestion &o' &umber of 5esponses received for Cuestion &o' B &umber of 5esponses received for Cuestion &o' +B &umber of 5esponses received for Cuestion &o' 3, &umber of 5esponses received for Cuestion &o' 3+ &umber of 5esponses received for Cuestion &o' / &umber of 5esponses received for Cuestion &o' 1 &umber of 5esponses received for Cuestion &o' +. &umber of 5esponses received for Cuestion &o' 3/ &umber of 5esponses received for Cuestion &o' 3. &umber of 5esponses received for Cuestion &o' ?, &umber of 5esponses received for Cuestion &o' +, &umber of 5esponses received for Cuestion &o' ++ &umber of 5esponses received for Cuestion &o' 33 &umber of 5esponses received for Cuestion &o' 31 &umber of 5esponses received for Cuestion &o' +/

Charitha N. P. Kandage (UWIC/MBA/MT/ !/ ")

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IX Master of Business Administration (MBA)

UWIC-

-.?B -.?/ -.?1 -.?D -.?. -.-, -.-+ -.-3 -.-? -.--.-B -.-/ -.-1 B.+

&umber of 5esponses received for Cuestion &o' +1 &umber of 5esponses received for Cuestion &o' +D &umber of 5esponses received for Cuestion &o' 3? &umber of 5esponses received for Cuestion &o' 3D &umber of 5esponses received for Cuestion &o' 3&umber of 5esponses received for Cuestion &o' 3B &umber of 5esponses received for Cuestion &o' ?. &umber of 5esponses received for Cuestion &o' -, &umber of 5esponses received for Cuestion &o' -+ %#%% :raph E+ and F+ %#%% :raph E3 and F3 %#%% :raph E? and F? %#%% :raph E- and F#erformance #aradigm

LIST OF TABLES
Ta20 en ! ?.+ ?.3 ?.? ?.-.+ -.3 -.? -.-.B -./ -.1 -.D -.. -.+, -.++ -.+3 -.+? -.+-.+B -.+/ -.+1 -.+D -.+. Na,e - ./e .a20e #opulation of the study 8ependent 9ariables 9s *ndependent 9ariables Cuestionnaire :uideline #attern of the 4ikert %cale Measurement 9ariables and its related Cuestion &umbers &umber of 5esponses received for Cuestion &o' ? &umber of 5esponses received for Cuestion &o' +3 &umber of 5esponses received for Cuestion &o' ?? &umber of 5esponses received for Cuestion &o' +? &umber of 5esponses received for Cuestion &o' +&umber of 5esponses received for Cuestion &o' ?&umber of 5esponses received for Cuestion &o' ?B &umber of 5esponses received for Cuestion &o' ?/ &umber of 5esponses received for Cuestion &o' ?D &umber of 5esponses received for Cuestion &o' D &umber of 5esponses received for Cuestion &o' . &umber of 5esponses received for Cuestion &o' ?+ &umber of 5esponses received for Cuestion &o' ?3 &umber of 5esponses received for Cuestion &o' + &umber of 5esponses received for Cuestion &o' 3 &umber of 5esponses received for Cuestion &o' &umber of 5esponses received for Cuestion &o' B &umber of 5esponses received for Cuestion &o' +B
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X Master of Business Administration (MBA)

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-.3, -.3+ -.33 -.3? -.3-.3B -.3/ -.31 -.3D -.3. -.?, -.?+ -.?3 -.?? -.?-.?B -.?/ -.?1 -.?D -.?. -.-, -.-+ -.-3 -.-? -.--.-B -.-/ -.-1 -.-D -.-. B.+ B.3

&umber of 5esponses received for Cuestion &o' 3, &umber of 5esponses received for Cuestion &o' 3+ &umber of 5esponses received for Cuestion &o' / &umber of 5esponses received for Cuestion &o' 1 &umber of 5esponses received for Cuestion &o' +. &umber of 5esponses received for Cuestion &o' 3/ &umber of 5esponses received for Cuestion &o' 3. &umber of 5esponses received for Cuestion &o' ?, &umber of 5esponses received for Cuestion &o' +, &umber of 5esponses received for Cuestion &o' ++ &umber of 5esponses received for Cuestion &o' 33 &umber of 5esponses received for Cuestion &o' 31 &umber of 5esponses received for Cuestion &o' +/ &umber of 5esponses received for Cuestion &o' +1 &umber of 5esponses received for Cuestion &o' +D &umber of 5esponses received for Cuestion &o' 3? &umber of 5esponses received for Cuestion &o' 3D &umber of 5esponses received for Cuestion &o' 3&umber of 5esponses received for Cuestion &o' 3B &umber of 5esponses received for Cuestion &o' ?. &umber of 5esponses received for Cuestion &o' -, &umber of 5esponses received for Cuestion &o' -+ Bootstrap %pecification E+'F+ (orrelation E+'F+ Bootstrap %pecification E3'F3 (orrelation E3'F3 Bootstrap %pecification E?'F? (orrelation E?'F? Bootstrap %pecification E-'F(orrelation E-'F#MT* Matrix @MT* Table

Charitha N. P. Kandage (UWIC/MBA/MT/ !/ ")

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XI Master of Business Administration (MBA)

UWIC-

ABBRIVIATIONS

A3UA FRESH BAC BC CP CSR EVM HR HRM HRP HRPS IRR JD JS KPI41 MBO NPV PA PET PM PMO RAM SWS T5D TNA T3M WBS

(orporate name Budget at completion Budgeted (ost (ritical #ath (orporate social responsibility 6arned 9alue Management 7uman 5esources 7uman 5esource Management 7uman 5esource #lanning 7uman 5esource #lanning %ystem *nternal 5ate of 5eturn Aob description Aob specification )ey #erformance *ndicators Managing by @b$ectives &et #resent 9alue #erformance Appraisal #olyethylene Terephthalate #ro$ect Manager #ro$ect Management @ffice 5esponsibility Assignment Matrix %peed ;ater %ystems Training and 8evelopment Training &eed Analysis Total Cuality Management ;ork Breakdown %tructure

Charitha N. P. Kandage (UWIC/MBA/MT/ !/ ")

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XII Master of Business Administration (MBA)

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"67 Anne8*+e1

Charitha N. P. Kandage (UWIC/MBA/MT/ !/ ")

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