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README for Microsoft Works 7.0

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(c) Copyright Microsoft Corporation

For the latest information on Works, visit our Web site at

http://works.msn.com, or, to access the Web site
from within any Works program, on the Help menu, point to
Microsoft on the Web, and then click Online Support.

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HOW TO USE THIS DOCUMENT
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To more easily view this document, maximize the Notepad window.

To print this document, click Print on the File menu.

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CONTENTS
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Installing Microsoft Works

Issues
Frequently Asked Questions

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INSTALLING MICROSOFT WORKS
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To install Works:

1. Insert the Works CD-ROM into your CD-ROM drive.

Setup starts automatically.
2. Follow the instructions on your screen to install Works.

If Setup does not start automatically, do the following:

1. On the taskbar, click the Start button, and then click Run.
2. In the Open box, type the letter of your CD-ROM drive followed
by a colon (:), and then \msworks\setup.

For example, if your CD-ROM drive letter is d, type d:\msworks\setup.

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ISSUES
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When using Windows 98 Second Edition, your computer may not shut
down properly after you install Works 7.0. To fix this, install
the update available from the following Web site:

http://www.microsoft.com/windows98/downloads/corporate.asp

Click the "Windows 98 Second Edition Shutdown Supplement"

link and follow the instructions on the screen
to download and install the update.

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Sending E-mail From Within a Program

With certain operating system configurations, Microsoft Outlook

Express does not properly configure Messaging Application
Programming Interface (MAPI) when it is installed. Applications
may stop working when you click the Send command on the File menu.

Solution:

1. Double-click the Outlook Express icon on the desktop.

- or -
On the taskbar, click the Start button, point to Programs,
and then click Outlook Express.
The Internet Connection Wizard appears.
2. Follow the instructions.

This properly configures MAPI.

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Changing Color Settings

When changing the color setting on your computer from 256 Colors
to High Color (16 bit), you must either restart your computer, or
reduce the hardware acceleration on your video card. Failure to
either restart your computer or minimize your hardware acceleration
could result in a General Protection Fault Error and a potential
loss of data. To reduce your hardware acceleration for your video
card, follow the instructions below.

This problem is related to the ATI Rage II Video Card drivers,

but may be caused by other video cards and drivers. To prevent
this problem from occurring in the future, reinstall the
latest drivers from the ATI Web site.

Follow these steps to disable your hardware acceleration:

1. On the taskbar, click the Start button, point to
Settings and then click Control Panel.
2. Double-click the Display icon.
3. Click the Settings tab.
4. Click the Advanced button.
5. Click the Performance tab.
6. Next to Hardware acceleration, point to the slider
and then click and hold the mouse while you drag the
slider as far to the left as it will go. It should
appear next to None.
7. Click OK and then click Close.
Printing Word Processor Templates

Certain printer drivers may not print some Word Processor templates correctly.
Although the document may appear to be correct when you click Print
Preview on the File menu, it looks different when you print. For example,
the printed version may be formatted differently from the original, the
document may print on more than one page, or a blank page may appear at
the end of the print out.

This problem occurs with these and other drivers:

* HP DeskJet: 2500, 680c, 692c, 1600, 670c, 660c
* HP LaserJet: 2600, 4mv, 8550, 4500

To fix this problem, you must adjust the margins manually for the document.

1. On the File menu, click Page Setup.

2. If it isn't already selected, click the Margins tab.
3. Adjust the settings so the document prints as you want it to.

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Setting Up Synchronization Between Palm Devices and Handspring(tm) Visor Devices

If you are using Windows 2000, you must install the latest version of
Palm Desktop to synchronize Palm devices with Handspring(tm) Visor and
Visor Deluxe. You can download the latest version from the Handspring(tm)
Web site.

For more information or to download software, contact Handspring

Support at http://support.handspring.com.

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FREQUENTLY ASKED QUESTIONS
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A. Why do the templates I created using earlier versions

of Works not show up after I upgrade?
B. How do I set up Works 7.0 on my computer without removing
Works 2000?
C. Can I install individual programs from Works 7.0?
D. Why can't I find my files from Works 4.5a or earlier?
E: Do I have to convert my existing Works files after I install
Works 7.0?
F: After I upgrade to Works 7.0, can I share files with people
using earlier versions of Works?
G: If I remove a program from the Works Task Launcher, how can
I get it back?
H: While using Works, some of my toolbar buttons appear as
blank boxes at the top of the screen. How can I fix this?

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Q: Why do the templates I created using earlier versions

of Works not show up after I upgrade?

A: You need to upgrade your existing templates.

 1. On the taskbar, click the Start button, point to
Programs, and then click Microsoft Works.
2. In the Works Task Launcher, click the Programs tab.
3. Click the program in which your Works templates
were created (ie: Word Processor, Spreadsheet, or
Database).
4. Click Start a Blank <program name.>
5. On the File menu, click Open.
6. Switch to the drive or folder where the template
is located and double-click the template name.
The default location for templates created in
Works 2000 is:
C:\Program Files\MSWorks\Template
The default location for templates created in
Works 4.5a or earlier is:
C:\Program Files\MSWorks\Documents.
7. On the File menu, click Save As.
8. In the Save As dialog box, click Template.
The Save As Template dialog appears.
9. Type a name for the template, and click OK.
Works 7.0 saves the template you created in
C:\Windows\Application Data\Template

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Q: How do I set up Works 7.0 on my computer without removing

Works 2000?

A: Microsoft recommends that you remove older versions of

Works when you install Works 7.0 because some program
files are shared between Works 7.0 and previous
versions or Works.

WARNING: Installing multiple versions of Works can result

in data loss.

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Q: Can I install individual programs from Works 7.0?

A: No. Due to the high level of integration offered in

Works 7.0, all of the standard programs (Database,
Calendar, Word Processor, Spreadsheet, Portfolio, My
Projects Organizer and Works Task Launcher) are installed
together.

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Q: Why can't I find my files from Works 4.5 or earlier?

A: The files may be stored in a folder other than the one in

which you are looking.

In Windows XP Professional or Home Edition:

1. On the taskbar, click the Start button and click on

Search.
2. Click All files and folders.
 3. In the All or part of the file name box, type all or
part of the file name you are looking for.
4. Click Search
5. Double-click the file name.

In Windows 2000 Professional, Windows Millennium Edition,

or Windows 98 First or Second Edition:

1. On the taskbar, click the Start button, point to Find,

and then click Files or Folders.
2. In the Named box, type all or part of the file name
that you are looking for.
3. Click Find Now.
4. Double-click the file name.

NOTE: For Works 7.0, Works 6.0 and Works 2000, the default
directory is My Documents. The default directory for
previous versions of Works is
C:\Program Files\MSWorks\Documents.

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Q: Do I have to convert my existing Works files after I

install Works 7.0?

A: WORD PROCESSOR:
No. Although the file format used by the Word Processor
changed in Works 6.0, the Word Processor will open
Works 3.0, 4.0, 4.5, 4.5a, and 2000 files. You do not
need to convert them to another format to open them using
Works 7.0.

CALENDAR NOTES:
No. The Calendar file format did not change since
Works 2000. If you are upgrading from an earlier
version of Works, the Calendar is converted automatically
when you install Works 7.0.

DATABASE:

No. The format of Database files has not changed.

SPREADSHEET:

No. Although the file format used by the Spreadsheet

changed in Works 6.0, the Spreadsheet will open
Works 3.0, 4.0, 4.5, 4.5a, and 2000 files. You do not
need to convert them to another format to open
them using Works 7.0.

ADDRESS BOOK:
Yes. Microsoft recommends that you convert your
address book from Works 4.5a or earlier to the new Address Book. By
moving your old address book information to the Address Book,
you can access your data not only from the Word Processor
but also from the Calendar and Outlook Express.
 To convert your address book information from Works 4.5a or earlier
to the new Address Book:

1. On the taskbar, click the Start button, point to

Programs, then click Microsoft Works.
2. In the Works Task Launcher, click the Programs tab.
3. Click Address Book.
4. Click Address Book converter.
5. Click Start.

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Q: After I upgrade to Works 7.0, can I share files with

people using earlier versions of Works?

A: Yes. The file format for the Database has not changed.

The Spreadsheet has changed its file format to .xlr, but

Works 7.0 still lets you to save files in the Works
4.x/2000(.wks) format. Saving as .wks will preserve
charts and formatting. This is the recommended way to
save a spreadsheet for use in Works 4.x/2000 formats.
You can open a Works 7.0 spreadsheet directly in Works
2000, but you need to complete the Import Excel
Spreadsheet dialog. Your charts and formatting will not
be preserved.

Yes. The file format for the Word Processor has changed,
but Works 7.0 still lets you to save files in the
Works 4.x/2000(.wks) formats. Some formatting may not be
preserved.

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Q: If I remove a program from the Works Task Launcher, how

can I get it back?

A: If you removed a Works program such as the Word Processor,

Spreadsheet, Database, or Calendar, you must reinstall
Works for it to appear in the Works Task Launcher.

For Microsoft Suite programs such as Microsoft Money,

Microsoft Encarta, or Microsoft Picture It, reinstall the
Works Suite. Make sure you check the box next to the
program you want to install. Also, make sure all of the
boxes next to the programs you want to keep installed on
your computer are checked.

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Q: While using Works, some of my toolbar buttons appear as

blank boxes at the top of the screen. How can I fix this?

A: This is a known issue with machines that have a 3D ATI

Rage Pro Video Card installed, however this problem may
occur on machines with other video cards installed as well.
To remedy this problem you must turn off the hardware
acceleration on your video card.
Follow these steps to disable your hardware acceleration
on Windows 98 First or Second Edition, Windows Millennium
Edition or Windows 2000:

1. On the taskbar, click the Start button, point to

Settings and then click Control Panel.
2. Double-click the Display icon.
3. Click the Settings tab.
4. Click the Advanced button.
5. Click the Performance tab.
6. Next to Hardware acceleration, point to the slider
and then click and hold the mouse while you drag the
slider as far to the left as it will go. It should
appear next to None.

Follow these steps to disable your hardware acceleration

on Windows XP Home or Professional Edition:

1. On the taskbar, click the Start button, and then click

Control Panel.
2. Click Switch to Classic View on the sidebar if you're
in Category View.
3. Double-click the Display icon.
4. Click the Settings tab.
5. Click the Advanced button.
6. Click the Troubleshoot tab.
7. Next to Hardware acceleration, point to the slider
and then click and hold the mouse while you drag the
slider as far to the left as far as it will go. It
should appear next to None.

NOTE:

When you engage in other tasks that will require

hardware acceleration, such as playing games,
repeat the steps above to restore the hardware
acceleration back to Full. Failure to do so will
result in poor game display performance.