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Your Reliance Bill

PUGAZAENTHI E Relationship No. : 2391501092

NO 14 LAKSHMI NAGAR THIRUMULLAIVOYUR Bill Period : 25-09-2009 to 24-10-2009
CHENNAI - 600062 Bill Date : 25-10-2009
TAMILNADU Bill No. : 293342935542
CIOU Code : TNRI10179C Tariff Plan Name : HSD_DATA
Credit Limit : 3,000.00
Your Reliance No. : 9382926222

Previous Dues Adjustments Payments Current Charges Total Amount Due Due Date Total Amount Due
(Rs.)(A) (Rs.)(B) (Rs.)(C) (Rs.)(D) (Rs.)(A + B - C + D) After Due Date (Rs.)

1,211.34 0.00 1,250.00 1,212.20 1,174.00 12-11-2009 1,224.00

Summary of Current Charges Amount (Rs.)

1. Monthly Charges 1,099.00
Sub Total 1,099.00
2. Taxes 113.20

Total Current Charges 1,212.20

"This statement has been issued by Reliance Communications Services - a division of Reliance Communications Infrastructure Limited for its dues and for services provided to you
by Reliance Communications Ltd. & Reliance Communications Infrastructure Ltd." Please refer to the Customer Application Form for Terms & Conditions.
Service Tax Registration No: AACCR7832CST001, Address: Reliance Communications Ltd., Thane Belapur Road, Kopar Khairane, Navi Mumbai - 400 710
Service Tax Registration No: AACCS2157HST002. Address: Reliance Communications Infrastructure Ltd., Thane Belapur Road, Kopar Khairane, Navi Mumbai - 400 710
Service Tax Category -Telecommunication Service.

Your Payment Slip (Please attach this payment slip along with your payment)

Name : PUGAZAENTHI E Your Reliance No. : 9382926222

Bill No. Relationship No. Bill Date Total Amount Due (Rs.) Due Date

293342935542 2391501092 25-10-2009 1,174.00 12-11-2009

Paid By: Cash/Cheque No./DD Dated Amount(Rs.) Drawn On

DD/MM/YY Bank Name/Branch

Crossed Cheque/DD should be drawn locally in favour of RCIL A/c RIS2391501092

Regd. Off. : Reliance Communications Limited, H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710, Maharashtra, India.
Things to remember
Bill Payment:You can pay by Cheque, Demand Draft or
Cash at any Reliance Communication Outlet or by signing
up for Electronic Clearance Service/Standing Instruction
facility or by dropping your cheque at any of our drop boxes.
You can also pay online through our website
www.rcom.co.in or by using your Mobile Phone through
R-World Bill Pay Service,through IVR at *222 using Credit
Cards authorized by VISA, Diners or Mastercard.
Late Payment Charges:Please pay on or before ‘Due Date’
to avoid Late Payment Charges and/or disconnection. If
payments are made after Due Date, Late Payment Charges
1. Relationship Number :Your unique Account Number.
will be levied @ 2.5% per month or Rs 50, whichever is
2. Bill Period :Time period you have been billed for
Credit Limit:A Credit Limit is assigned to your account and
3. Previous Dues- Your Previous Bill Amount.
is revised from time to time based on Security Deposit paid,
4. Adjustments- Any debit/credit transaction made in your monthly usage and timely and regular payment of your
Account during the bill period. monthly bills. You can increase your Credit Limit by paying
5. Payments- Amount paid during this bill period. Additional Deposit or signing up for Electronic Clearance
6. Current Charges- All the charges incurred during this Service/Standing Instruction at any Reliance
bill period. This includes: Communications Outlet. Instance of cheque bounce or
ECS/SI charge back will reduce your Credit Limit. You are
a. One Time Charges– Any charges for administrative informed about your usage when nearing your Credit Limit
requests. via SMS/IVR/Telecall, wherein you are requested to make
b. Monthly Charges– All monthly charges billed to you interim payment, which will reflect in your next month’s bill.
in this bill period, e.g. Monthly Rent, Value Added Your services may get restricted in case usage exceeds
Service Rent, Advance Rent and any Other your Credit Limit.
Recurring Charges.
Call Charge calculation:For all voice calls (Local, STD,
c. Voice Usage Charges– Charges for all voice call ISD), as soon as a call matures, minimum charges of 1
made during the bill period. pulse becomes applicable. Pulse is rounded up to generate
d. Value Added Services– Charges for all reliance call units. These call units when multiplied with the pulse
Mobile World,Net connect, Black Berry Usage rate form the call charges. SMS is charged on per message
Services, Reliance Caller Tunes and any other Data basis. All monthly fixed charges such as rentals, CLIP, etc.,
Usage made during the bill period. are charged on per month basis.
e. SMS Charges– Charges for SMS sent from home Change of Billing AddressYou can get your billing address
location. changed by visiting your nearest Reliance Communications
f. Roaming Usage– Charges for Services used while Outlet. You will have to submit the proof of your new
roaming on voice calls, SMS, MMS and VAS. address along with the address change request form. The
address change will be done subject to positive address
g. Discounts– Discounts applied in your account
verification and the same will reflect from the next bill
during the bill period.
h. Taxes– Amount of taxes charged as per government
About Your Services:
a. No migration fee is chargeable for migration to any plan.
7 Total Amount Due-Amount you need to pay before the b. No increase in any item of your tariff plan for 6 months
due date, i.e., Previous Balance +/- Adjustments - from enrolment of a tariff plan.
Payments + Current Charges. Total Amount Due as c. No charge will be levied for any services without your
reflected in the bill is rounded up to the next rupee for explicit consent.
ease of making payment. The difference paise are d. To avoid unwanted telemarketing calls, register your
adjusted in the next bill. telephone number in NDNC Registry -Call 1909 or send
8. Due Date- Date by which you need to pay your Total SMS "START DND" on 1909.
Amount Due to avoid Late Payment Charges and/or e. Refund of security deposit on your request for termination
disconnection of services. Previous unpaid dues, if any, will be done in 60 days of termination of your connection,
are payable immediately. beyond which you will be entitled to receive interest @ 10%
9. Amount Due after Due Date- Total Amount Due + Late per annum.
Payment Charges. If for any reason, you are unable to f. Model calculations of estimated financial implication of
make your payment by the Due Date, you will have to tariff plans are available on our website www.rcom.co.in
For Mobile--Postpaid--Joy Plans--National Plans--Tariff in TRAI
pay Late Payment Charges along with Total Amount format
Due For Hello--Tariff Plans Postpaid--To see the postpaid Tariffs in TRAI
Complaint Redressal :
In case of any clarification on this bill, you can contact our 24 hour customer care on *222 (Toll Free) or 3033 3333 from any other phone or
visit any Reliance Communications Outlet before the due date. A unique docket number will be given for the complaint you register with us.
For any escalation please write to our Service Assurance Cell at: A Block, 2nd floor, Reliance Communications Ltd., DAKC, Thane Belapur
Road, Koparkhairne, Navi Mumbai-400710 or email at: serviceassurancecell@relianceada.com or Fax at: 022-30388005.
If your complaint is not resolved or you are not happy with the resolution, you can contact the Nodal Officer with your docket number. If you
are still not happy with the resolution, you can appeal to our Appellate Authority with your docket number in the prescribed format. Appeal
form is available on our website www.rcom.co.in at Contact us--Service Assurance Cell--Appeal Form.

Contact details of Nodal Officer:

Ms.Venkateswari Arumugham,Reliance Communications Ltd, 6, Haddows Road, Nungambakkam, Chennai - 600006.Phone :
0422-3031008.Email : Rcomnodalofficer.Chennai@relianceada.com,Fax : 0422-3031060.

Contact details of Appellate Authority:

Mr. Boban C Mathew,Reliance Communications Ltd, 6, Haddows Road, Nungambakkam, Chennai - 600006.Phone :
044-30353432.Email : Rcomappellateauthority.Chennai@relianceada.com,Fax : 044- 30353434.
Page: : 3 of 4
Relationship No. : 2391501092
Bill Date : 25-10-2009
Bill No. : 293342935542

Payments Amount (Rs.)

Cheque Payment Received on 08-10-2009 1,250.00

Total Payments Received 1,250.00

Current Charges Amount (Rs.) Amount (Rs.)

Monthly Charges 1,099.00
Service Tax 109.90
Education Cess On Service Tax 2.20
SHE Cess On Service Tax 1.10 113.20

Total Current Charges 1,212.20

Page: : 4 of 4
Relationship No. : 2391501092
Bill Date : 25-10-2009
Bill No. : 293342935542

Your Reliance No.:9382926222 Plan Name: HSD_DATA

Reliance Mobile World Plan: L0 Reliance Netconnect Plan:

Current Charges (9382926222) Amount Amount


Monthly Charges Charges for the period

*Reliance Netconnect Subscription 25-09-2009 to 24-10-2009 1,099.00

Total Monthly Charges 1,099.00

Service Tax 109.90
Education Cess On Service Tax 2.20
SHE Cess On Service Tax 1.10

Total Taxes 113.20

Total Charges on Your Reliance No. 9382926222 1,212.20

The Charges marked with '*' are the Services provided by RCIL

*Reliance Netconnect Plan

Units Amount
Usage in MB 1,498.00
Less : Monthly Usage 1,498.00
Allowance in MB
Total Chargeable Usage in 0.00
Total 0.00