Robert Francis

83 Trelawney Road
Hainault, Ilford,
Essex, IG6 2NW
Telephone: 07986866112
robfrancisuk@googlemail.com

Summary : A confident, motivated and hard working Computer Science Graduate seeking a challenging
career in Software/Mobile Development or Network Infrastructure.

Education : BSc in Computer Science First Class Honours (1
st
) - University of Hertfordshire July 2014

A levels in IT(B), Math(D), Chemistry(C) West Hatch Sixth Form August 2010
AS level Philosophy & Ethics (C) West Hatch Sixth Form August 2009
12 A* - C GCSEs (Math A, English B, Science A) West Hatch High School August 2008

Course
Modules : Final Year 1
st
Year
Further OO Programming 80% Programming & Program Design 1
st

Computer Networks & Architectures A 82% Principles of Network Systems 1
s

Real Time Systems A 81% Internet Technologies 1
st
Professional issues in Computing 89% Database Driven Systems 1
st
Computer Networks & Architectures B 97% System Requirements 1
st
Real Time Systems B 94% Programming Principles 1
st

Computer Science Final Year Project 81% E-media Design 2:1
Foundations of Computation 1
st
2
nd
Year
Operating Systems & Computer Networks 86%
Programming and Program Design 79%
Computer Architecture 81%
CS Development 83%

Computer
Skills : Languages : Java (including for Android and J2ME), C (for real-time and embedded
systems)
Operating Systems : Windows Vista, 7 , Unix
Software : Eclipse (with ADT), Intellij & Android Studios, Office Suite


Professional
Experience: End User Solutions Assets EMEA June 2013 September 2013
Chevron Corporation Canary Wharf, London
Enterprise operating system upgrade roll-out, Windows Vista/Windows 7
Provide EMEA users with local and remote technical support.
Computer and mobile support to the London trading floor.
Blackberry mobile support Blackberry Enterprise Server BES
Issue RSA SecurID tokens to users in EMEA (Europe, Middle East & Africa) regions.

11 Month Industrial Placement EUSA EMEA July 2012 June 2013
Chevron Corporation Canary Wharf, London
Remote and onsite desktop support for Windows 7/Vista
Microsoft Office 2007/2010 Support
Blackberry, VPN, Cisco phone, Tanberg Video Conferencing Support

Bar Staff July 2011 February 2012
Sizzling Pubs The Old Maypole
Served food and drink to the general public while keeping a good relationship with customers.
Dealt with customer needs both good and bad, successfully resolving any problems they may have
had.

Working as part of a team to manage busy evenings and weekends.

Swimming Teaching Assistant September 2008 - June 2010
Jacky Smith Swimming - Caterham High School
Hands on experience in the water ensuring the wellbeing of young children whilst they were
partaking in swimming lessons.
Providing guidance, when needed on how to swim, using knowledge that I had gained from
previous competitive swimming.

Work Experience March 2008 (2 Weeks)
Transport for London TFL Hainault
Observed managerial roles as well as being shown, and provided with the chance to operate, the
test simulator used to train tube driving staff.
Provided with an insight into how both the workers and trains are managed and how the company
successfully operates

Projects: RemoPad An Android application, created for my final year project, that allows a user to control the
mouse/cursor of a laptop/pc using finger motions and touch gestures made on the screen of the mobile
device. Gestures allow the actions of left, right and double clicks as well as scrolling up and down.

Multi-threaded Chat-room/chat client J2ME This was a J2ME application that involved
logging in to a server, which would then return a list of chatrooms. It was then possible to
enter and leave multiple chat-rooms and communicate with multiple users on the server.

Multi-threaded Air-conditioning controller using C This project involved creating an application that
controlled an air-conditioning simulator written in C. The application contained 3 different modes Auto,
Manual and a fault detection/report mode.

Other projects include
Air-conditioning controller using a PLC and ladder logic
War and Mayhem Java game.
Using a PIC microcontroller with C to measure input over time and present it to a graphical LCD
display.


Achievements
& Skills: Science & Engineering Scholarship from the University of Hertfordshire. Sept 2010
Full clean Driving License. Sept 2009
Essex County Swimming Championship Golds in 4x100m
Medley, 200m Freestyle. 2002
Representing Redbridge Borough in the London Youth Games swimming. 2002, 2001
Proven ability to solve problems and complete tasks to a high standard.
The ability to manage a team.
Outstanding organisation and problem solving skills.
Excellent communicational skills, particularly in the area of customer service.